Page 11 of 53 · complaints 501–550 of 2,607

2018 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Service Brakes, Hydraulic
Filed Sep 2, 202554,000 milesGA

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and ESC warning lights illuminated. The contact stated that there was an audible chime sounding with the message "Service Brakes Soon" displayed. The contact stated that while driving with the cruise control activated, the cruise control unintendedly disengaged. The contact stated that the failure was intermittent, but the chime was overriding the volume of the radio. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the HCU needed to be replaced. The vehicle was repaired. The contact stated that a year later, the HCU failed again; however, the dealer where the vehicle was taken for service stated that the part was unavailable. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 54,000.

Service Brakes
Filed Sep 2, 2025NC

First, I was not involved in an incident or accident with my vehicle. My concern is for my safety in the future while driving this vehicle. My RAM 2500 Power Wagon has a safety recall C4B/NHTSA 24V-896 for the brake system but there are no parts available to fix it. I currently have an ABS caution light with a "Service Electronic Braking System" and "Service Automatic Braking System" that constantly flashes and dings at random. I took my vehicle in to my local dealership and they told me there are no parts available and they were unable to fix the ongoing problem. I asked if my vehicle was safe to drive and they told me they cannot legally tell me if it is safe or not. There is no way forward to fix my vehicle and I haven't received any information other than "we are waiting on parts". With this being a safety issue, I would expect a loaner vehicle of a similar make and model. I do not feel it is safe to continue to drive my truck with these warning lights associated with an active safety recall. I am looking for advice or some help with this issue.

Service Brakes
Filed Sep 1, 2025OK

Antilock braking system and stability control. Can’t use cruise conteol

Service Brakes, Hydraulic
Filed Aug 29, 2025FL

The contact's son owns a 2018 Ram 2500. The contact stated that while her son was driving 20 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle started to shake abnormally. The check engine light turned on and then went off. The owner received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was informed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Service Brakes, Hydraulic
Filed Aug 29, 202560,000 milesKS

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the brakes. The ABS warning light illuminated, and the traction control turned off independently. The cruise control failed to function as intended. In addition, during the failure, the contact was unable to shift into 4WD. The vehicle was taken to Firestone, where it was diagnosed, and determined that the brake hydraulic control unit had failed. The vehicle was not repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000.

Service Brakes, Hydraulic
Filed Aug 28, 2025IN

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, and the cruise control mode was inoperable. Additionally, the contact stated while driving 30 MPH and coming to stop, the vehicle slid. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Service Brakes, Hydraulic
Filed Aug 28, 2025145,000 milesWV

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts for the recall repair were not yet available. The contact stated that the manufacturer should have already provided the recall repair. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

Service Brakes, Hydraulic
Filed Aug 26, 2025160,000 milesNC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed ABS module and ABS pump. The contact was informed that the failure was due to the unrepaired recall. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. The contact expressed a fear of driving the vehicle because of the failure and the unrepaired recall. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the parts had been unavailable for more than a year. The failure mileage was approximately 160,000.

Service Brakes
Filed Aug 26, 2025NY

Abs hydraulic control unit defective dealer and manufacturer have failed to produce replacement parts it’s been over 2 years

Electrical System › Integrated Trailer Brake Control
Filed Aug 25, 202524,000 milesCA

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the trailer brake control failed to operate as needed while hauling a trailer. No warning light was illuminated. The contact diagnosed the vehicle with a trailer brake module malfunction. The contact was informed that the trailer brake module needed to be replaced due to low-voltage failures. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Air Bags
Filed Aug 25, 2025ID

•Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.

Steering
Filed Aug 22, 2025TX

My truck would not start. I found that I could shift the vehicle into gear without the key in the ignition or foot on the brake. It appeared that the truck would not start because it could not tell when it was in park. I had to be towed to a dealership, who discovered that the Shift Interlock Solenoid had failed. There is a previous recall for the same year, make and model of my truck, but did not include my VIN. I feel that this is the same issue for which the recall was issued and mine should be included. I incurred a $640 repair bill.

Service Brakes
Filed Aug 21, 2025MN

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed by Einspahr Auto in Brookings, SD confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has not indicated when a permanent fix will be available. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided any acceptable fix which does not impose financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. §30

Service Brakes, Hydraulic
Filed Aug 21, 2025185,000 milesFL

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the check engine warning light and ABS warning light illuminated, and an alarm sounded. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the HCU had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 185,000.

Service Brakes, Hydraulic
Filed Aug 20, 2025125,000 milesMI

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS and other unknown warning lights were illuminated. The vehicle was taken to a local dealer, who related the failure to the recall; however, parts were not yet available. The vehicle was taken to another local dealer, Sterling Heights Dodge Chrysler Jeep Ram (40111 Van Dyke Ave, Sterling Heights, MI 48313) for a second opinion. The contact was informed that the drag link needed to be replaced and a front-end alignment was required, and the drag link needed to be unwelded from a prior recall repair. The vehicle was repaired; however, the failure persisted. The vehicle was not repaired under the recall on the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

Service Brakes, Hydraulic
Filed Aug 20, 2025VT

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the local dealer was contacted; however, parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted for a timeframe on parts availability. The contact had not experienced a failure.

Service Brakes, Hydraulic
Filed Aug 20, 2025TX

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Service Brakes
Filed Aug 19, 2025CO

I received notification of a recall in November,2025. However, Ram has still not come up with a resolution. This is almost a year without ABS on my truck. The Traction Control, ABS, and parking brake lights are all illuminated and the cruise control does not work. My wife refuses to drive my truck without ABS, traction control, and cruise control.

Service Brakes
Filed Aug 19, 2025VA

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed on 8/19/2025 at Haley Chrysler Dodge Jeep Ram, confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has indicated that a permanent fix may not be available until late March 2026. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided rental coverage upfront, requiring that I pay for a rental vehicle and submit reimbursement, which imposes financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and witho

Service Brakes
Filed Aug 18, 2025SC

Abs module has been on recall for a while with no parts available to fix issue. I would like to know what are the options available?

Service Brakes
Filed Aug 16, 2025FL

Manufacturer Recall Number C4B; NHTSA Recall Number 24V-896 Recall Status Incomplete, remedy not yet available This problem is over 2 years old and still incomplete; why is there no time limit for them to fix; they are pumping out new sales and new problems but nobody is accountable. Still warning light every time driven and nobody can tell us when it will be fixed...

Service Brakes
Filed Aug 16, 2025FL

Unknown my brakes had a recall on it for the hydraulic system my transmission gave signs of going out while i was driving it would rev up and then would go when i would increase speeds

Service Brakes, Hydraulic
Filed Aug 15, 2025NJ

The contact owns a 2018 Ram 2500. The contact stated that while attempting to start the vehicle or while driving, the ABS warning light illuminated and the “Service ABS" message was displayed. A dealer was contacted. The vehicle was not diagnosed. The contact stated that the hydraulic control unit was replaced three times; however, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unavailable.

Service Brakes, Hydraulic
Filed Aug 14, 2025WV

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that after starting the vehicle and while driving, a constant warning chime sounded, accompanied by illuminated ABS and another unknown warning light. The vehicle was taken to a dealer where the vehicle was not able to be repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was unknown.

Service Brakes, Hydraulic
Filed Aug 14, 2025OH

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Repair ABS" and "Repair Electronic Braking System" were displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was unknown.

Service Brakes, Hydraulic
Filed Aug 13, 202565,000 milesVT

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that he was unable to utilize the vehicle as needed. Additionally, the warranty on the vehicle might expire before the vehicle was repaired. The local dealer was contacted and informed the contact that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was called but there was no response. The approximate failure mileage was 65,000.

Service Brakes, Hydraulic
Filed Aug 13, 2025ND

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Service Brakes
Filed Aug 12, 2025FL

I have had this truck since 2018, I have had to repair the brakes , break pads and lines 6 times now and one time almost causing a horrible crash in Oregon slamming into a guardrail. I am tired of hearing there’s no way they can fix it, they have no parts to fix it , they don’t have parts to fix it, it’s a sever safety concern, why am I constantly having to repair these brakes and no one can help other than an attorney.

Service Brakes
Filed Aug 11, 2025NC

My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.

Service Brakes
Filed Aug 11, 2025NM

RECIEVED A RECALL NOTICE (WILL TRY TO ATTACH TO THIS COMPLAINT) on or about December 2024 (ACCORDING TO RAM REPRESENTATIVE) stating that '[T]he BRAKE hydraulic Control Unit (HCU) ON YOUR VEHICLE may be susceptible to failure... The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.' I called several Dodge Ram Dealers to have the recall fixed on or about December 2024 & was told that there was no fix yet available. Called again a couple of months later and was told the same. After that I forgot to followup again until today 8-11-2025 and was again told the same. IT HAS BEEN ABOUT 9 MONTHS & EVEN THE NHTSA NOTICE ON YOUR WEBSITE SAYS THAT RAM STILL HAS NO SOLUTION TO THE PROBLEM EVEN THOUG THE RECALL NOTICE MAKES IT CLEAR THAT THE PROBELM IS AN "IMPORTANT SAFETY ISSUE. " I REQUEST THAT THE NHTSA CONTACT DODGE RAM AND FORCE THEM TO COME UP WITH A SOLUTION TO FIX THE RECALL ASAP. because of the admitted safety issues. -

Service Brakes
Filed Aug 9, 2025IN

Manufacture has not provided a fix in a timely manner for safety recall

Service Brakes
Filed Aug 9, 2025TN

I received a recall notice for my 2018 Ram 2500 in November of 2024. It's now August of 2025 and the manufacturer still has not provided a remedy for the recall. I am unable to drive the vehicle because of this recall. I am getting warning lights and tones associated with the brake system. How long will a solution to the recall take? It's already been 9 months!

Unknown or OtherCrash
Filed Aug 8, 2025CA

This is about the mirror back up camera. Since I bought it new in 2018 the camera started to not working properly. The first time I noticed was when I was at the bank and was about to reverse at which time the camera should be on the mirror and showing the objects on back of the teuck, apparently was nothing and I hit a metal Pole. After that I never trusted the camera and I noticed that the camera appears sometimes but it freezes so it doesn’t show images in real time. At other times after I put my truck in drive camera it’s still on the mirror so I’m driving with the camera on, I have to completely stop, turn the truck off and turn it back on to solve the problem. Camera also glitches at times. I mentioned this problem to the dealer where I bought the truck and to the one in Merced CA but nobody listens!! I’m frustrated, really don’t know what to do. This is an ongoing issue and big problem for me. And if my son is going to borrow the truck I have to remind him no to rely on the camera.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Aug 7, 2025NJ

KEEPS FLASHING ABS. IT SOUNDS A BING NOISE THE WHOLE TIME I DRIVE IT. SINCE I DRIVE OVER 2 HOURS A DAY IT IS REALLY FRUSTRATING AND 5 HOURS ON THE WEEKEND. ALSO, THE RADIO CUTS OUT ALL THE TIME WHEN THE ABS IN FLASHING THE AIR CONDITIONING OR HEAT GOES FULL BLAST WHEN THE ABS IN FLASHING AND BINGING. HOW CAN YOU NOT HAVE A FIX FOR THIS YET! I PAID A LOT OF MONEY FOR THIS TRUCK AND IT IS THE BIGGEST [XXX] RIGHT NOW!!! I REALLY WANT AN ANSWER ASAP!!! BEFORE I HIRE AN ATTORNEY TO SUE CHRYSLER/DODGE. [XXX] CUSTOMER [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes, Hydraulic
Filed Aug 6, 202584,000 milesVA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the Anti-lock Braking System (ABS) warning light would illuminate, and the traction control would fail intermittently. The dealer was contacted. The dealer informed the contact that the manufacturer did not have a remedy or a date available for the parts. The manufacturer was made aware of the failure, and a case was opened. The manufacturer was unable to confirm when the part would be available. The failure mileage was approximately 84,000.

Service Brakes, Hydraulic
Filed Aug 5, 2025135,314 milesTX

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to respond immediately upon depressing the brake pedal, causing the braking distance to be extended. The ABS warning light was illuminated intermittently. The contact stated that the ABS warning light had flashed intermittently while driving with cruise control mode engaged. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 135,314.

Power Train
Filed Aug 3, 2025MA

On the highway towing a horse and the transmission stopped working right. Couldn’t keep up to traffic only had one gear.

Service Brakes
Filed Jul 31, 2025FL

Recall 24V-896 does not seem to being worked. Is there any update on if and when this recall will be fixed.

Service Brakes, Hydraulic
Filed Jul 31, 20254,400 milesME

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at approximately 40 MPH, the ABS warning light illuminated temporarily. The contact was informed that the ABS warning light was illuminated with the ESC warning light and several other unknown warning lights. The contact stated that the vehicle was driven to a dealer, where it was diagnosed that the HCU had failed; however, the part to do the recall repair was not yet available. The contact was advised that a second notification would be sent once the recall remedy was available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 4,400.

Service Brakes
Filed Jul 31, 2025TN

In early December my 2018 ram 2500 was giving error messages to service anti-lock braked and service Electronic brake system. On December 19, 2018 I took the Ram to the dealer and the cause was the HCU-ICU stating internal electrical failure. They installed a new (Control unit HCU - brake- anti-lock module. It was fine until October 2024 when the same errors (service Anti- lock brakes / Service electronic brake system.) I received a RE-Call notice about the same module (HCU) having issues in November of 2024. I have called the dealership and they have not received a remedy (parts) to fix the issue. The error messages keep coming on Saying service anti-lock brakes- service electronic brake system. Its July 31, 2025 and Still no remedy from the dealership. I signed up on the RAM / Chrysler / Mopar website to be notified when a remedy is parts are ready however I believe it's been too long to wait and appears Im not the only consumer waiting on one. is there any way to remedy quicker I pull a travel trailer and don't want any failures although the dealer said the truck is ok to drive,

Service Brakes
Filed Jul 30, 2025TX

Truck dashboard is going crazy lighting up that their is issues with the brakes coming on and off, scared to even drive these truck because who knows when and if brakes will fail. This is a lawsuit just waiting to happen.

Power Train
Filed Jul 29, 2025AZ

While driving the truck seems to jolt when trying to get into the next gear or it seems to be slipping a gear. At times the truck will stay in a gear too long and not switch over in a timely manner or it it will switch gears too quickly. The dealership and another quote says it seems it could be the transmission valve plate and solenoid all the way up to a new transmission is needed. The truck has only 53,000 miles and maintained routine oil Changes and maintenance. I would like to see if there is a recall or one needed because I have never owned vehicle that needed a transmission at 53,000. That’s insane.

Service Brakes, Hydraulic
Filed Jul 29, 2025WV

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Service Brakes
Filed Jul 29, 2025TX

If I hit a bump it sets off the lights for the abs and the traction control and I have to run my truck with the traction control off if not my truck won’t shift right if I’m going 60 or above also had to get the transmission replaced

Service Brakes, Hydraulic
Filed Jul 28, 202530,000 milesIN

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS light was illuminated. The vehicle was taken to the dealer, who diagnosed that the brakes needed to be replaced. The dealer replaced the Hydraulic Control Unit (HCU). The dealer replaced the damaged part; however, the ABS light remained illuminated. The manufacturer was informed of the failure and opened a case. The contact sought reimbursement for the repair because the replaced part was also a defective part. The manufacturer referred the contact to the dealer to request a loaner vehicle until parts became available. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Electrical System
Filed Jul 28, 2025AZ

The trailer connector behind the bumper developed corrosion on the connector pins. This vehicle has always been in Arizona. No rain snow to make this occur. While pulling my 30 ft trailer home from the mountains the trailer brakes suddenly disconnected due to the pin corrosion. Had this connector been sealed like the ones in the engine compartment, the pins would not corrode. Driving steep mountain grades pulling a 30 ft trailer now became a major safety issue. Fortunately there was no incident arising from this. The solution is simple.... seal the connector. I have read about other individuals that have the same failure.

Service Brakes, Hydraulic
Filed Jul 28, 2025OK

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Service Brakes, Hydraulic
Filed Jul 28, 202567,900 milesOR

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the dealer refused to perform the recall repair. The contact was informed that the dealer needed permission from the manufacturer for the recall repair. The contact stated that while driving at various speeds, the ABS warning light illuminated, and the alarm was intermittently sounding. Additionally, the cruise control failed to function as intended and unintendedly disengaged. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the caller that the part to do the recall repair was not yet available. The failure mileage was approximately 67,900. VIN tool confirms parts not available.

Tires › Valve
Filed Jul 24, 2025PA

Hi I have been driving for over 42 years & never had a tire valve fail on me. This past winter we drove cross country, form Pennsylvania to Arizona, pulling a 26' trailer. I am meticulous about monitoring my tire air pressure. We were heading back home in April & my TPMS system set off an alert that my driver's side rear tire was losing air. We pulled over & I changed out to our spare. I went to inflate the tire & discovered the leak was at the valve. The rubber had delaminated from the threaded tube. I had tire replaced just north of Nashville Tennessee. When we got home, I went to perform a tire rotation & discovered that the new tire(carried as a spare) had a bad valve. Firestone replaced that valve. 2 weeks ago, on my way home from a doctor's appointment, I had another valve fail. Again Firestone replaced it. My concern is 3 valves failing in 3 months time. Tires were purchased new 6/2024, valves were allegedly changed. 3 valves failures in 3 months from different Firestone locations separated by 1000 miles. I am looking to get a new set of tires before we go away again. I am leery of using Firestone, because of defective tire valves. Can you please look into this matter, and let me know the outcome ?

Service Brakes, Hydraulic
Filed Jul 24, 202530,000 milesPA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the ABS warning light illuminated, with a message to contact the dealer was displayed, and an alarm sounded. The vehicle was taken to the dealer, where it was diagnosed, and the dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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