2018 Ram 2500 complaints

I am concerned regarding the safety of this model and the hydraulic brake control unit/ ABS as I live in colorado it’s about to be snow season and my wife drives this vehicle to work on snow days. I’ve read the part failure can cause abs to fail and may lead to crash. Recall notice states no known remedy, and it’s been almost a year since the notice was issued.

Since the recall was announced, my truck has experienced constant ABS and traction control alarms, including an unending beeping warning chime that makes the vehicle unpleasant and unsafe to drive. My local Ram dealer confirms that the repair parts (HCU/ABS module) are not available and that there is no estimated time frame for replacement. This situation has now persisted for months, leaving me with: •A continuously beeping alarm while driving or idling, •A loss of confidence in braking and safety systems, •And a significant loss in resale value, since I cannot sell or trade the vehicle while this open safety recall remains unresolved. Impact This recall defect has made my vehicle effectively undriveable and unsellable. I have made multiple attempts to have it repaired, but the dealer and Stellantis representatives continue to tell me that parts remain on national backorder. As a result, I am deprived of the safe and normal use of my property. Under 49 U.S.C. § 30120, a manufacturer must provide a free and timely remedy for a safety defect. The ongoing delay and the lack of any interim solution (such as a loaner or disabling the alarm) clearly violate the spirit of this requirement and constitute a constructive deprivation of use. Requested Action I respectfully request that Stellantis: 1.Provide a functional remedy immediately (replacement HCU or equivalent). 2.If parts are still unavailable, provide a loaner vehicle, temporary compensation, or buyback option until the repa

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that while driving at various speeds, a warning chime sounded, followed by the "Service ABS" message being displayed on the instrument panel. Due to the failure, the cruise control feature failed to operate as needed. The dealer was notified of the failure and confirmed that the part for the repair was unavailable. The contact was then informed that the vehicle could be serviced out-of-pocket and that the contact could file a reimbursement claim once the parts for the recall repair became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 109,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA Recall ID Number: 24V896, This recall has been going on for approx. one year with still no resolution to fixing the problem with the "Loss of ABS/Traction Control from Module Failure".

My RAM truck was recalled several months ago but has not been fixed due to no parts available for the fix. What am I to do? Dealers are no help at all. It has been almost 2 years since I have been trying to get this fixed. Please get RAM to get this recall done.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the traction control and an unknown warning light for the hydraulic control unit (HCU) illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 92,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that in July, when the vehicle was started, the ABS warning light flashed, and the notification alert persisted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the ABS sensor might be at fault, but the contact believed that the failure was associated with the unrepaired recall. The contact was advised to call back every 30 days to check on the status of the parts being available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 65,000.

The recall was issued in November 2024 and it been almost a year and the part is still not available yet.

RECALL V06/NHTSA 19V-021. I BOUGHT MY 2018 2500 RAM NEW IN 2019. ON 10-10-25 I PUT MY FIRST SET OF TIRES ON IT 37369 MILES. AFTER INSTALL OF TIRES. I WANTED AN ALIGNMENT.TECH TOOK TRUCK TO ALLIGNMENT RACK AND PULLED IT OFF REAL FAST. SALES REP TOLD ME THEY COULD NOT DO THE ALIGNMENT BECAUSE THE DRAG LINK WAS WELDED. I SHOWED HIM THE QR CODE IN MY OWNERS MANUAL WHICH HE SCANNED AND SAID THEY DONT WELD ON STEERING COMPONENTS AND TO TAKE IT TO THE DEALER. I DID FELDMAN DODGE RAM AND ASKED THE REP. IF RAM WOULD REPLACE IT?? A MECHANIC WAS IN THE SERVICE AREA AND SAID THEY ONLY CUT ALIGN AND REWELD THEM AND THAT WOULD BE ADDITIONAL LABOR.THATS WHAT THEY DID. MY CONCERN IS HOW MANY TIMES CAN THE ADJUSTMENT SLEEVE AND NUTS BE CUT GROUND AND REWELDED BEFORE THE DRAG LINK FAILS AND SOMEONE IS HURT OR KILLED?? HOPE NOT ONCE. RAM CUSTOMER SERVICE SEEMS TO BE BASED IN INDIA NOW AND ARE FIRM NO REPLACMENT OR EVEN REIMBURSMENT FOR ADDITIONAL LABOR.PLEASE ADVISE, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle and while driving at undisclosed speeds, the ABS warning light unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.

The 8.4 inch Uconnect touch screen is delaminating. This allows constant changes of most functions of the truck. Heating/defroster, radio, clock, Navigation etc all keep changing/beepinf/alerting on there own due to the defective u connect screen. This is very distracting and dangerous to drive status. The U connect keeps asking for the drivers attention. Constant changes and beeps to get the drivers attention and make selections on the U connect screen creates a crash risk. CHRYSLER knows this is an issue and will not do a voluntary recall. There is a class action lawsuit due to owners facing financial and safety risks. The truck is a 2018 Ram 2500 with only 16,000 miles. Stored in a climate protected building. There are many forums discussing this issue. 2018 Dodge/Ram products are well known for this safety defect.

Rear camera doesn’t fully work. I’ve already had to have it replaced once it’s blurry and it’s a big vehicle causing me to almost run over a child.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, and the ABS and ESC features became inoperable. The contact stated that unknown warning lights were illuminated, and an audible alarm was activated. The contact stated that during the failure the cruise control was inoperable. The vehicle was taken to the local dealer to be diagnosed, and the dealer related the failures to the recall. The failure mileage was 52,000.

I purchased a used pickup truck in October 2023 from a dealership in South Holland, Illinois. After the purchase, I later discovered that the odometer reading on the vehicle had been rolled back. A Chrysler dealership’s service record showed the vehicle had over 188,000 miles earlier in 2023, but it was sold to me showing around 129,000 miles. This is a difference of almost 60,000 miles. When I contacted the selling dealership, they blamed the auction they purchased it from and have not provided any resolution. Because of this discrepancy, I was denied extended warranty coverage and had to pay out-of-pocket for major repairs soon after purchase. I am submitting this report so it can be documented as a potential case of odometer fraud and investigated further.

The ABS system continuously dings and the cruise control will not work and shuts itself off due to recalled defective part. Waiting for new recall part!!!!!!! Why was a recall issued with no part to fix??? Make them get their act together. This is dangerous and maddening to listen to constant bell ringing in the vehicle. Not to mention the possibility of an accident. This vehicle is my daily driver. I need the vehicle to be operational and safe.

Radio screen delamination. Causing ghost touch screen constantly changing radio, settings, calling people, messing with vehicle settings. Connection to OnStar service when not needed and then not able to control the radio to make changes. 100% dangerous and unsafe. Talked to 3 dealership and was told nothing in warrant or recalls but it's a known issue your with pay 100% cost or live with it..

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights intermittently illuminated. As a result of the warning lights being illuminated, the cruise control system failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue, and each confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure was approximately 40,000.

Experiencing persistent ABS and Anti skid lights flashing on dash board along with persistent dinging, which has become very annoying. Took the vehicle to my nearest Ram dealership and they ran a diagnostic on it and told me that it was a faulty ABS/HCU causing the problem, but that there were no parts available to repair it. They said they would call and schedule an appointment to have it repaired as soon as the parts become available. I don’t know if I can wait much longer, as the constant dinging is very upsetting to my wife, who normally drives the truck.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights intermittently illuminated. As a result of the warning light being illuminated, the cruise control failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure was approximately 90,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated that after receiving the recall notification, the ABS and traction control warning lights intermittently flashed on the instrument panel, and the cruise control failed to operate as needed while the warning lights were illuminated. Over time, the contact stated that the warning light failure occurred more frequently. The contact then stated that while driving 50 MPH and hauling a utility trailer, the contact depressed the brake pedal, and the vehicle started to slide. The contact was able to avoid crashing into the vehicle ahead despite the brake failure. The contact stated that the ABS and traction control warning lights were illuminated during the failure. Two dealers were notified of the failure, and both informed the contact that due to parts for the recall not being available, the contact had to pay out of pocket for the repair and submit a reimbursement claim. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 172,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and remained illuminated. The contact stated that there was an abnormal beeping sound coming from the vehicle with several messages displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure persisted, and the vehicle remained at the residence unrepaired. The failure mileage was unknown.

Loss of control due to brakes locking up.

Going down a hill and had to do a hard brake for a animal and brakes locked up instead of gradually stopped causing me to slide Truck presenting a c0020 code

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact received notification NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.

The ABS and and electric circuit lights came on, on the dash. Then a week later my Transmission started acting up. I had it into the shop and they are saying the 2 are related. They have given me the paperwork showing how the code that comes up is from the recall and the paperwork showing it can trigger the transmission control module. The manufacturer made the recall back in December of 2024. They have yet to come up with a fix. Now we have a none drivable truck that has to sit until they find a fix. I am still making payments on this vehicle and they have nothing to say. We are almost coming up on a year, where is the liability?

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle. The contact stated that the ABS warning then illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the ABS had activated and was applying pressure on the rear brake calipers. The mechanic replaced the rotors, calipers, and brake pads. The contact was informed by the mechanic that there was still a failure with the ABS Hydraulic Control Unit. The vehicle was repaired. The contact was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 168,699.

Unknown--The manufacturer has not yet provided a resolution to this recall since NOVEMBER of 2024 so I am just reporting the lack of resolution.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was invalid.

The contact owns a 2018 Ram 2500. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, after contacting several local dealers, the contact was informed that parts were not yet available and there was no anticipated date for parts availability. The contact stated that approximately seven months ago the ABS warning illuminated, and the message "Service Hydraulic Control Unit" was displayed. The contact stated that the warning illuminated while driving at various speeds. The contact was towing a 32-foot trailer and stated that towing trailer also activated the warning light. The contact stated that the warning light was constantly illuminated but the vehicle was still being driven. The contact had not taken the vehicle to a local dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired because parts were not available. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

The recall for the ABS, C4B is still NOT resolved and is affecting other systems. I believe RAM headquarters are not interested in the repair. I have reached out and now they blocked me on social media because I complained publicly and posted the recall. They could at least replace with the same and it should work for awhile anyways. I just keep getting the same notice about it. PLEASE HELP

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the “Service ABS” and the “Electronic Stability Control (ESC)” alarm was sounded to notify the contact of a failure with the vehicle. Whenever the alarm sounded, the ABS was no longer activated. The dealer was contacted and confirmed that the hydraulic system was not covered under the recall. The contact was informed that replacing the HCU out of pocket might be reimbursed. The failure mileage was approximately 110,002.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The part to perform the recall repair was not yet available. The dealer was contacted and informed that parts were on hold and not yet released. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.

Recall 24V-896, cannot be repaired, no repair timeline in site, vehicle is coding and dealership has confirmed code. Driving cruise will turn off and braking system becomes difficult and unstable. Warning systems come one. Dealership attempted to repair but manufacture advised they were not allowed to do so because it would not be permanent. Dealership has advised to park unit and contact Chrysler for buyback. We have called Chrysler customer care daily for 3 weeks with no success and no end in sight. The will not provide daily driver solution, vehicle replacement or repair fix. This is part of our daily driver to and from work and to and from farm to carry trailer with cattle. It is unsafe without proper braking system functioning and dealership has confirmed this and advised us to not operate. Chrysler has also advised us to not operate since it has coded but has offered no options. Dealership confirmed code on or about 8/22/2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS and ECS warning lights illuminated intermittently. The vehicle was taken to a repair facility, where it was diagnosed and determined that the ABS control pump unit was failing. The contact called the dealer and confirmed that the brake hydraulic control unit had failed. The vehicle was not repaired. The contact stated that the failure persisted. The ABS and ECS warning lights were constantly illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Recall 24V-896 was announced on 11-27-2024. The recall states that this may cause an unsafe driving condition for the vehicle. Stellantis has not resolved this problem and states that the part is unavailable. Stellantis lists the replacement for the defective hydraulic control unit (HCU) part #68143491AB as available for purchase. This delay is unacceptable, with thousands of potentially unsafe trucks on the highways.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service Electronic Brake and Service ABS warning lights were illuminated. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 53,000.

Truck was "repaired" under Recall V06. Drag link/track bar was welded in place, which was supposed to be a temporary fix until parts became available to replace the bad drag link. In Mar of this year, I had the ball joints replaced. Upon repair, my steering wheel was cocked to the left in order to drive straight. Brought the truck back to have that repaired. Service center told me that because the part had been welded, they would have to break the weld, center the steering wheel, and reweld the part. That took place but did not fix the problem. My truck still turns right when the steering wheel is level. I have since been caught between Ram Customer Care and the dealership with each telling me the other needs to "do something" and both referring me to the other for assistance. I have attached photos of the work done and a copy of the recall. The weld job done on my truck is horrible, if not unsafe. But, I have to drive my truck. I think Ram is taking advantage of the good faith the Administration has shown them by allowing them to decide whether to make the replacement of the part. It should be mandatory. Probably thousands of Ram trucks in a similar situation on America's roads. The welded adjustment sleeve makes a proper alignment of the steering wheel impossible. The alignment is designed to be adjusted. Finally, I noted that the dealership violated the "do not sell" of the recall. I bought the truck in March 2019, without the recall call work done - unbeknownst to me. The

The contact owned a 2018 Ram 2500. The contact stated that while her husband was driving and pulling a fifth wheel RV, the check engine warning light and another unknown red warning light were illuminated. The contact's husband stopped in the middle of the road and immediately exited the vehicle with the contact's nephews and dog, who were also occupying the vehicle. The contact stated that the driver then noticed that there was a fire underneath the hood. The contact stated that her husband attempted to open the hood to extinguish the fire with a fire extinguisher, but the hood failed to open. The contact met her family at the scene. The contact stated that the front end of the vehicle exploded, there were abnormal popping sounds, and fire projectiles coming out from underneath the hood. The contact stated that the entire vehicle burned to the ground, and the front of the RV also caught on fire and burned. The contact stated that the fuel tank of the vehicle was full at the time of the incident. The contact stated that the forest near the camping ground nearly caught on fire. The fire department extinguished the fire, and a report was filed. A police report was filed, but the police report information was not available. Both the vehicle and the RV were towed and totaled. Both the contact and the passengers of the vehicle sustained emotional trauma from the incident. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine, ABS, and traction control warning lights illuminated intermittently. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control failed to activate as intended. The traction control and ABS warning lights were illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the alarm on the display was continuously sounding. There was an abnormal beeping sound for the hydraulic control unit and ABS system. Additionally, the cruise control was inoperable. The local dealer was contacted and suggested that the vehicle be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.

The contact owned a 2018 Ram 2500. The contact stated that while driving in reverse, down a steep boat ramp with the boat and boat trailer attached, the braking system suddenly malfunctioned, causing the boat, boat trailer, and the vehicle to go into the water. The contact had to climb out of the front driver's window and swim to safety. The contact also sustained a minor knee injury that did not require medical treatment. A police report was taken at the scene. A diving crew was called to retrieve the vehicle. During the incident, the vehicle was destroyed. The contact indicated that prior to the incident, the brake warning lights had remained illuminated, and also, previously, while driving, the brakes had failed and nearly caused a rear-end collision. The contact was informed that the remedy for the NHTSA Campaign Number: 24V896000( SERVICE BRAKES, HYDRAULIC) was not available. The manufacturer and local dealer were aware of the issue, but no assistance was offered. The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 180,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control, ABS and traction control warning lights were continuously illuminated. In addition, the alarm sounded continuously. The contact disconnected the wires to stop the alarm from sounding. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS and ESC warning lights illuminated, and an audible chime sounded. The contact stated that the failure was intermittent but had gradually become a recurring failure. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact had attempted over the course of 8 months to set a recall appointment but was advised by the dealer that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS, the electronic brake control, and the traction control warning lights were illuminated, causing the cruise control feature to unintendedly disengage while driving. Additionally, an alarm indicating a failure was heard. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part to do the recall repair was not yet available. The failure mileage was approximately 28,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, or while the vehicle was in park(P), the ABS and traction control warning lights illuminated. The vehicle was not diagnosed or repaired. The contact stated that he was cautious due to concerns with the ABS and traction control not working properly in inclement weather, and while slowing down. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 128,000.