Page 8 of 14 · complaints 351–400 of 698

2017 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Service Brakes
Filed Nov 23, 2023GA

Abs and traction Control keeps going off and on showing service brake system.

Service Brakes
Filed Nov 22, 2023NC

ABS and HCU module system is defective. ABS and HCU systems randomly shutdown causing loss of ABS braking, traction control and cruise control. Ram dealership has already replaced these twice on my Ram 2500, service dates 12/19 and 6/22. Now it is required a third time with less than 49K miles. The ABS and HCU modules on 2017 Ram 2500 trucks are lemons.

Service Brakes
Filed Nov 18, 2023SC

This started in May 2023, warning lights "Service Electronic Braking System", "Service Anti-Lock Brakes". It is an intermittent issue, cannot duplicate. Appears at random, with Cruise control on,, if the issue message appears the cruise control disables. This can go on for several minutes, then all of a sudden stop. Could resume minutes later. Again Random. Don't rely on your anti-lock brakes, not reliable, or vote of confidence. As of today's writing 11/18/23, appears to becoming worse. I believe eventually I will note have a braking system whatsoever. Unfortunately I don't trust my dealer, or any dealer at this point for a consensus.

Service Brakes
Filed Nov 17, 2023OH

Abs pump failure intermittent loss of braking system and traction

Electrical System
Filed Nov 17, 2023SC

The ABS module/HCU is faulty just like thousands of others who are reporting this same issue. Tested with an expensive scan tool by a certified mechanic AND the local dodge dealership in Greenwood SC. Dealership doesn't have the parts to fix it and can't tell me when parts will be available. The warning lights on the dash come and go but are on 75% of the time. This is EXTREMELY dangerous because when the lights come on it kicks the cruise control off suddenly. VERY unsafe on the interstate in traffic doing 85MPH. I'm surprised myself or no one else has been killed due to this.

Service Brakes
Filed Nov 17, 2023TX

ABS failure

Service Brakes
Filed Nov 15, 2023TX

The ABS system on my truck is flashing in and out causing loss of cruise control and possible brake failure. I have researched on line and found that this is an ongoing problem for this year model.

Engine
Filed Nov 14, 2023CA

Failed part is the turbo actuator. I was towing an approximately 6000lb trailer when the turbo actuator failed. I lost both boost to control power and loss of the exhaust brake. I was driving in an area of steep inclines and declines, loss of the exhaust brake is the safety issue. The actuator issue caused the check engine light to come on and codes were thrown regarding the failed actuator.There were no codes or any advanced warning of the failed actuator. The codes came up when the actuator failed, no exhaust braking while driving down the mountain. I have replaced the actuator and the vehicle is now running fine with adequate acceleration and the exhaust break also works.

Service Brakes
Filed Nov 13, 2023TX

Service Electronic Braking and Service ABS intermittently flashing on and off. Especially during rain or humid climates.

Service Brakes
Filed Nov 10, 2023WV

HCU light cone on the dash and code in the ecu. No damage to vehicle to cause this issue. This is a concern that the ABS system will not work when needed. Dealer says there is a lot of issues with this unit.

Service Brakes, Hydraulic
Filed Nov 8, 202362,400 milesSC

The contact owns a 2017 Ram 2500. The contact stated while starting the vehicle, the ABS warning light illuminated. Additionally, the contact stated that while driving 30 MPH and hauling a camping trailer, he depressed the brake pedal to make a turn, but the vehicle failed to respond. The contact stated that he made the turn and engaged the electronic parking brake to stop the vehicle. The contact was able to continue driving and used the electronic parking brake to stop the vehicle as needed. The vehicle was taken to the dealer, where it was diagnosed that the brake master cylinder had detached from the hydro boost. The dealer informed the contact that both parts needed to be replaced. The vehicle was repaired; however, the contact stated that while driving, the front brakes locked up. The vehicle was taken back to the dealer, where it was being diagnosed with the remote assistance of Chrysler engineers. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 62,400.

Steering
Filed Nov 7, 202360,000 milesCA

The contact owns a 2017 Ram 2500. The contact stated while driving at undisclosed speeds, the vehicle was not aligned. The steering wheel was upside down. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated they would have to break the welds. The mechanic declined to repair the vehicle. The contact called the local dealer, who stated that they would break the welds and reweld the drag link. The vehicle was not repaired. The manufacturer was contacted, who opened a case and informed her the coverage had expired. The failure mileage was approximately 60,000.

Service Brakes
Filed Nov 6, 2023TX

ABS control module pump/Hydraulic control module. 49000 miles. ABS lights/Service Electronic braking. No parts available for repair. On indefinite back order from Mopar. This problem needs to be solved. Thanks

Service Brakes
Filed Nov 4, 2023IL

Problem #1- I had to replace the ABS module and HCU on this truck at about 10k miles. (this was completed under warranty). Then at 50k miles truck was diagnosed with the same problem. I had to pay out of pocket for this repair. I ordered these parts from the dealer in November 2021, and they did not get me in until August 19, 2023. I had to pay ($1152.33). This is very dangerous when it has this error it causes the service sabitrac and service abs pop up on the display nonstop with no way to clear it. It also chimes every time. it is very distracting. while these service lights are on, I had no cruise control or traction control. Problem # 2 Transmission over drive failed. I had to replace transmission and transfer case. This makes for an unsafe vehicle that could leave me stranded on the side of the road. this repair cost me ($7,500). Failed at 67,675 miles. Problem # 3 turbo actuator failed and had to replace at 68,565 miles this cost me ($1750). this is an extended warranty on the 2015 model year pickups. Should be all across the board for all trucks using the same design/parts. In total on just repairs under 70k miles I have been forced to spend ($10,402.33). This truck is not road safe at all and I should be reimbursed for all my money I had to spend. At the bare minimum i should be compensated for all my down time plus repairs.

Service Brakes
Filed Nov 3, 2023AR

The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 31, 2023117,000 milesWV

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Service Brakes
Filed Oct 31, 2023GA

The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.

Service Brakes
Filed Oct 30, 2023OR

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Service Brakes
Filed Oct 29, 2023TX

I have had Abs alarm going off on my truck for 3 months. The dealerships claim there is a nationwide back order on the ABS pump motor control part to fix the problem . They have told me the first shipment is expected in Feb 2024. This is unacceptable. This is a safety feature that is faulty. Also , unacceptable. Please advise why this is not being addressed and I cannot afford to park my vehicle until February 2024 and even then they claim they don’t know how many will be sent to them on that shipment. I have paid a mechanic on my own to try and clean up the wires and components but this didn’t fix it. What can I do about this?

Service Brakes, Hydraulic
Filed Oct 27, 202346,000 milesNY

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the HCU had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for parts and labor. The failure mileage was approximately 46,000.

Service Brakes
Filed Oct 26, 2023FL

ABS System failure. I ha e been trying since 10/2022 to get repaired from several dealerships. None in Central Florida ha e been able to get the parts to fix.

Service Brakes
Filed Oct 25, 2023OH

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Service Brakes
Filed Oct 23, 2023LA

ABS AND TRACTION CONTROL ALARMS GOES ON AND OFF. ONLY STARTED AFTER DODGE PERFORMED THE RECALL

Service Brakes
Filed Oct 19, 2023IN

The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.

Service Brakes
Filed Oct 18, 2023WA

ABS and Traction Control lights and bells and alarms going off saying need to Service Right Away. Called dealer and told not to drive truck till fixed. but the parts are and have been on back order for over a year because there are so many trucks with this issue and its going to cost me close to $2,000. to get this issue fixed. Its a faulty item not of my doing. Needs to be a recall on this issue. In the mean time I am with out a truck.

Service Brakes
Filed Oct 16, 2023PA

This is an ongoing problem and it appears to be affecting other owners of this vehicle as well. The code is C0020-001. The ABS/Traction control light comes on - a message to service the Anti-Lock braking system comes on - and the cruise control does not work. This happens intermittently sometimes 20 times in a minute, sometimes it's 20 times a day and sometimes I can go 2 or 3 days without it coming on at all. It's very frustrating and unnerving as the cruise control just drops out while you're driving which is not safe. The ABS also does not function with this issue. This issue needs to be addressed. Additionally there is a parts shortage for this repair most obviously because the parts are in short supply with everyone needing to make this repair. There are countless other people who are having this issue besides myself. Please issue a recall. This is not safe.

Power Train
Filed Oct 12, 2023PA

Transmission stopped working at 51,000 miles on it. Truck goes into drive but will not move.

Service Brakes
Filed Oct 10, 2023OR

The ABS and traction control light are coming on and off and malfunctioning with a dinging bell alert. With a message that says service antilock brakes soon. On wet roads the steering seems off and brakes lock up. Very unsafe, The Ram dealer said the parts to fix are under engineering review and not available until February 2024. My truck is a 2017 Ram 2500 with19,850 miles. I bought the truck new

Service Brakes
Filed Oct 9, 2023GA

Message reads: Service Antilock Brake System. Traction control and ABS light stay on along with chime. Traction control failure and failure of the antilock braking system.

Service Brakes
Filed Oct 8, 2023GA

ABS light on and antiskid light came on and the bell is ringing and the cruise control not working when on

Service Brakes
Filed Oct 6, 2023TX

This is the 3rd time since i have got my truck that the abs pump module has gone out on it and the brake pedal feels Spongy and brake is junk and the dealership has replaced it the last 2 times and now its one month after the 2 year warranty for the part waiting to see if they will still cover it or not

Service Brakes
Filed Oct 5, 2023SC

Currently 73K on the vehicle. "Service Electronic Braking System", keeps appearing on the dash indication lights, also, "ABS Failure". the problem is intermittent. Through out the driving process approximately 2 hours a day, this incident will start ad start 5-15 time during this drive. Cant't replicate or recreate the problem every time. No controls. I haven't notified the dealer, waste of time, only if you pay them for a diag fee. One doesn't know when a accident will happen, unfortunately I have no confidence in the system to protect me as it was intended

Service Brakes
Filed Oct 4, 2023VA

ABS light and traction control light coming on , cruise control will not work. I took it to a Ram dealership and it they advised me that it needed a new HCU, then they advised me that the HCU cannot be ordered until after February 2024. I cannot get a inspection sticker in my state (Virginia) with the ABS brakes not working properly and I’m afraid the truck braking system and cruise control not working.

Service Brakes
Filed Oct 3, 2023FL

Part Failure: ABS Module Part Failure: HCU Module Braking System Failure Safety concern This failure has been repaired 3 times ABS/Traction Light on/Warning chimes

Service Brakes
Filed Oct 3, 2023LA

The ABS Hydraulic Control Unit has failed for the third time and the dealer says parts won't be available until middle of NEXT YEAR! This drastically affects braking performance and negates the safety feature increasing the likelihood of an injury or death from improper braking

Service Brakes
Filed Oct 2, 2023KY

I took my truck into Don Franklin Dodge Ram in Somerset, KY for service as I was receiving an audible alert and message on my dash to service my ABS braking system. I was informed that this is a known issue and may become a recall. The $600+ part was ordered, but on back order until around February, 2024. While towing my 30 foot camper a car pulled out in front of me and I had no trailer brakes. It was a terrifying situation. Having to wait until February puts me dead in the water for pulling any of my trailers safely.

Service Brakes
Filed Sep 30, 2023CA

ABS failure lamp on. I was told by the dealer that my truck is safe to drive, and the part was going to be 5 months out. Well, I'm only safe until I have to make an emergency braking decision. I've been told I'm not the only one with this problem. I think this should be a recall.

Service Brakes
Filed Sep 30, 2023OH

The service ABS light warning comes on frequently. I took it to a local RAM dealer who confirmed. They stated that the code for pump motor general failure needs HCU and ABS module. They also stated that this has been a massive component failure across several years, and that replacement parts cannot even be ordered until March 2024!!! Obviously, if this is as widespread a braking problem across several models and years, Stellantis/Chrysler should do something to correct this widespread issue. People are driving on public roads without operating brake systems.

Service Brakes
Filed Sep 29, 2023TX

Code C002001, ABS pump motor control general electrical failure. the ABS and traction control light is on. this issue is very common now . please help

Service Brakes
Filed Sep 28, 2023CA

Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated “those parts are under engineering review and are unable to be ordered through normal procedures” however he stated he would be able to put in a special request to Mopar to get one of the “under review” parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.

Service Brakes
Filed Sep 28, 2023NC

ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.

Service Brakes
Filed Sep 27, 2023AL

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

Service Brakes
Filed Sep 26, 2023IL

Abs and tcs lights came on had the truck inspected found out it was a faulty hydraulic control unit causing my abs and traction control to be inop parts were under a engineer review and was told they would be avaible on July 16th 2023 however at that time I called the dealership and then was told it would be February of 2024 before the parts would be released causing me to either drive with no abs for over 7 months or park the truck Wich I need to get back and fourth to work

Service Brakes
Filed Sep 25, 2023FL

Abs pump and motor replaced twice once in 2019 and 2021 now faulty again in 2023 there needs to be a recall on these parts.

Service Brakes
Filed Sep 23, 2023VA

The ABS light along with the Traction Control light comes on intermittently. Since 2017 I have had this issue twice. The first time the ABS Control Module and pump was changed and fixed the issue for almost two years. It was replaced with OEM parts however the problem has reoccurred. I've had the shop that replaced the first pump check out this problem only to be told the only way to repair it is to replace the pump yet again. I use this vehicle to two a fifth wheel trailer and don't feel safe in it as this could relate to a serious accident causing injury or death. Not to mention the cost involved to me as a consumer. The machinic stated to me that the ABS Pumps for 2017 an 18 where defective.

Service Brakes
Filed Sep 22, 2023TX

Abs faults, hey faults, had abs module and hcu replaced 2 times.

Service Brakes
Filed Sep 20, 2023PA

Abs light came on and also says service braking electrical system

Electrical System
Filed Sep 19, 2023RI

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Service Brakes
Filed Sep 16, 2023GA

I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.

Service Brakes
Filed Sep 15, 2023MN

C0020-01 ABS Pump Motor Control General Electrical failure (brake, module). Intermittent loss of braking performance.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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