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2017 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Service Brakes
Filed Feb 5, 2024GA

Service antilock break system warning lights for the second time now. Replaced abs control module and hydraulic control unit at 51000 miles now at 56000 they are bad again. 1400.00$ in less than a year to keep my breaks working as they should with no recall on parts

Service Brakes
Filed Feb 5, 2024OR

Have had the service electronic braking system going off and on now for about 8 months now and have been waiting on a recall but that hasn't happened so here i am filing a complaint. My cruise and anti slip does not work while these warnings are on the dash.This defect could lead to the brake failure

Service Brakes
Filed Feb 5, 2024OH

ABS, electronic stability control and speed control not working. Code C0020-01 ABS Pump Motor Control.

Service Brakes
Filed Feb 4, 2024FL

C0020-01 code. ABS pump. Truck only has 45,390 miles on it. Been replaced once under warranty and faulty again. Of course now out of warranty. Seems to be a common problem affecting over 400,000 trucks. Why is there no recall? RAM 2017

Service Brakes
Filed Feb 2, 2024CA

ABS and traction control light. Continue to flash on and off cruise control will not work when light is on and traction control does not work. One light is on. I Heard there is a class action lawsuit in California trying to have my vehicle fixed. It continues to beep whenever I hit a bump or take a turn. Sometimes it's on. Sometimes it's off

Service Brakes
Filed Jan 30, 2024IA

C0020-01 code. ABS pump. Truck only has 35,390 miles on it. Been replaced once in 2020 under warranty and faulty again. Of course now out of warranty. Seems to be a common problem affecting over 400,000 trucks. Why is there no recall?

Service Brakes
Filed Jan 30, 2024ID

ABS and traction control light came on, when faults were pulled, active fault # C0020-01. After contacting dealer, Service department stated it is due to faulty ABS module and Hydraulic control unit in 2017 and 2018 models. Parts are on national back order with no available ETA.

Service Brakes
Filed Jan 29, 2024OH

ABS warning and traction control lights will stay on

Service Brakes
Filed Jan 28, 2024IA

ABS Traction control lights

Service Brakes
Filed Jan 27, 2024GA

ABS light and traction control lights display, as well as flashing messages “Service ABS System” and “Service Electronic Braking System” when weather is wet or when I hit a bump or pothole in the road. Dealer states the ABS module and hydraulic control unit needs replaced and that the ABS system could lock up during emergency braking and suggested not driving. Parts are backordered until July 2024.

Service Brakes
Filed Jan 25, 2024NY

Fault: "Service Anti-Lock Brake System" warning light appears intermittently Fault Code: C0020-01 ABS Pump Motor Control General Electric Failure - The above problem resulted in unexpected loss of ABS brake control, loss of Traction control and 4-wheel drive during hazardous driving conditions where these features are highly required, causing us to narrowly avoid pedestrians and other nearby vehicles. - We have discovered multiple complaints of this mechanical error with vehicles of the same model, year and make. Pressure to have the manufacture recall vehicles with this problem has been enacted with no resolution to date. See RAM Technical Service Bulletin #S2005000004

Service Brakes
Filed Jan 24, 2024ME

Picked up my truck from the dealership and my ABS, and traction control light came on, and i lost my abs function and traction control. The my dash started flickering and it would go in and out. Now my heat also has stopped working. Truck is saying service abs system, service electronic braking, service rear park sensor. I do not feel safe in this vehicle as i did my research and see how many vehicles have been affected, i cannot believe Ram has not done a recall as with out my abs i almost slid off the road as it was icy out that day and i was unaware my abs would just stop like that.

Service Brakes
Filed Jan 24, 2024VA

My abs module has a fault code on my dash with the light staying on. I went to my dealership to get the part replaced for my safety and after ordering one and paying for it in December 2023 they are now finding out their is none available and will not be available to order until June 2024 ,with no guarantee they will be available then What is one to do under these circumstances the is something the company needs to address NOW!!! Not whenever they feel like it. From what I’ve read online this seems to be a major problem that many people that own these vehicles are dealing with Hopefully you help me with this situation Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Jan 22, 2024NY

During a snow storm, ABS and traction control lamps came on. The truck would not come to a controlled stop. After much sliding and skidding it came to a stop by hitting a snow abatement and curb line.

Unknown or Other
Filed Jan 20, 2024OH

Def exhaust system came on and says I have 120 miles left before it shuts down. I just bought it at the end of August with only 75000 miles on it

Service Brakes
Filed Jan 19, 2024CA

On approximately 7/20/2021 service anti lock brakes and service traction control warning lights and beeper were activated. The warranty had just expired due to date not mileage. Upon investigating on line I found this was a wide spread problem with no recall at this time. The fix is to replace antilock brake pump at a cost of 800 to 1,500 $. Dodge could not tell me if the part was upgraded or they are installing a newer version. They also would require a 250.00 scan after I supplied them a code on my scanner that identifies the same problem and a code. Now the warning lights go on and off on rough roads but mostly stays lit. I don’t know how much of a safety issue this is but apparently I don’t have traction control when the light is lit. As of a couple months ago the parts were not available.

Service Brakes
Filed Jan 16, 2024TN

ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.

Service Brakes
Filed Jan 13, 2024GA

I have an ABS light on and a traction control light. I understand this is a problem with 2017 Ram 2500 and the 2018 Ram 2500. It is my understanding from the dealer it will cost over $1,000.00 for the repair so that my brakes will work properly. Vehicle has less than 87,000 miles on it. I feel this should be brought to your attention. This is a safety issue for all affected vehicles. Ram knows about the issue and has failed to address the problem. I feel this should be corrected immediately. This is a safety issue for the motoring public.

Service Brakes
Filed Jan 12, 2024TX

I keep getting the ABS/Traction control warning lights and aural dinging warning on my 2017 Diesel Ram 2500. I pull a 10,000 LB trailer and without this feature, this is a hazard and danger to me, my occupants in my truck and other motorists on the highway. I do 95% of my driving in the mountains so it is a very crucial, critical and dangerous situation when I don't have ABS operating. If there is ever an accident, Dodge is open to a law suit because there hasn't been a recall on this. I've read several other owners of this vehicle with the same issue. Please have Dodge company do a recall for everyone's safety.

Service Brakes
Filed Jan 12, 2024FL

The ABS brake system has failed and been replaced 3 times now and it is bad again. It needs to be recalled. The truck only has 53,000 miles

Service Brakes
Filed Jan 10, 2024TX

Electronic braking systems and abs needs to be serviced. I have repaired this issue 3 times already from the dealership. It has popped up again

Service Brakes
Filed Jan 9, 2024WA

ABS, Electronic control system malfunction. Constantly failing causing safety to driving.

Service Brakes
Filed Jan 9, 2024TX

Getting code 2200 every time you hit a bump and sometimes it does it on its own and and traction light come on and a message saying service anti lock brakes looked on internet and several people having this issue some even paid the dealer to do the repairs and a short time later started doing it again

Service Brakes
Filed Jan 4, 2024FL

My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.

Service Brakes
Filed Jan 4, 2024CO

I have been getting the "service electronic braking system" warning light, and when I brought the vehicle to the dealership for repairs back in November I was told that the parts needed to fix this known issue are backordered for many months. Checked again today and was told probably not available until July at the earliest. Upon researching this issue, I learned that this failure is common to 2017 Ram 2500 trucks. I need to haul some heavy loads with a trailer, and am concerned that this failure of the braking system is putting me at risk for an accident.

Service Brakes
Filed Jan 3, 2024FL

HCU and ABS module have failed multiple times. The first time was repaired under warranty, the second failure there is a part backorder and I could not get it replaced. My truck is now out of warranty and the manufacturer is now pushing part availability put to Feb 2024. This is clearly defective equipment but the manufacturer will not address if and will not order recalls and replacement.

Service Brakes
Filed Jan 3, 2024NC

I bought the truck new in 2017. in July of 2019 I got a Traction control ABS warning light. I took it to the dealer and they told me that the HCU system needed replaced. They performed the repair under warranty. In July of 2021 I got the same warning and again took the vehicle to the dealer and they told me I had to have the repair performed again. Once again they performed the same repair, after some resistance on their part. Now in Nov of 2023, I am having the same warning light and they will not repair the problem now with out substantial repair cost. I feel like there is some sort of a safety issue going on with this brake system and it needs to be looked into.

Service Brakes
Filed Jan 3, 2024MS

I purchased my 2017 Ram 2500 truck new in October of 2017 from Champion Dodge in Gulfport, MS. Since then, I have been experiencing a reoccurring problem with the truck's ABS braking system. I have had the truck in the shop repairs on this ABS system five times since I have owned the truck. The first two repairs were covered under warranty, the next two visits I had to pay for, and the fifth visit, I was told they can't repair the truck and parts would not be available until maybe April of 2024. The trucks ABS braking system warning lights continuously flash and alarm making the truck almost unusable. I am also not sure if the truck is even safe to drive with this system malfunctioning. I feel this has to be a recall or something. I feel that Dodge/Ram should repair this truck at no cost to me. I will try to add all documentation to this submission. Any assistance you can proved me would be appreciated.

Service Brakes
Filed Jan 1, 2024KS

Vehicle has about 60,000 miles. Has started intermittent service electronic brake and service abs warning. Noticed alot of information online that this is happening more than a normal rate of failure. I believe where this is being looked into...hoping for a speedy response. Thank You!

Service Brakes
Filed Dec 29, 2023GA

The abs module started throwing a code and had to be replaced in 2022 which cost me around 900.00 dollars and the same module has malfunctioned again in 2023. This seems to be a very common problem with 2017 and 2018 ram 2500 trucks. This module should be recalled for parts and labor.

Service Brakes
Filed Dec 28, 2023AL

ABS and Traction Control warning. Cruise control will not work either. This started at 25K miles, but the truck was out of warranty because of time. I purchased an ABS Module from Ram and installed it Dec 27, 2023 and I will have to take it to the dealer to program it.

Service Brakes
Filed Dec 27, 2023AL

No ABS function. Cruise control inoperative. Codes set for ABS module and ABS pump failure.

Service Brakes
Filed Dec 24, 2023TX

My truck has 130,000 miles on it currently. At approximately 37,000 miles the ABS and Stability systems stopped working due to a faulty Hydraulic pump. I paid $800 to have the pump and control module replaced at the dealership. The brakes worked normally for approximately 20,000 miles. Around 60,000 miles the ABS and Stability systems stopped working again with the same fault codes as before. The pump has failed again due to a stuck brush in the motor. repair parts are not available and I've been forced to continue driving my vehicle with reduced braking and handling performance for the last 90,000 miles. The manufacture needs to get it together and produce parts that will not fail and they need to be replaced at their cost.

Vehicle Speed Control
Filed Dec 23, 2023WI

A Hydraulic Control Unit malfunction resulting in multiple warning lamps flashing on and off intermittently - including the ABS, the EBS, the Traction Control, and the Cruise Control. This is apparently a known issue with this model year truck and is inclusive of a class action lawsuit, yet there has been no recall. This failure results in unpredictable breaking and/or the ability to break and operate, especially in slippery conditions. This replacement repair is estimated at $1,100-1,300 on top of incredible uneasiness to operate the vehicle.

Service Brakes, Hydraulic
Filed Dec 20, 2023FL

I concern about the abs control unit is not in the recalls section. I have 2017 ram 2500 cummin and I can't find this particular piece. look like this have the be in recall safety. I'm being with this problem about a year already and is always showing in my dash light all the time. this for sure is a recall problem

Service Brakes
Filed Dec 19, 2023CA

ABS/and Traction Control lights flash on and off intermittently. Cruise Control doesnt always work.

Electrical System
Filed Dec 18, 2023AK

Digital instrument cluster has stopped working.

Service Brakes
Filed Dec 18, 2023PA

This has been going on since May of 2022 Every time I start my truck I get a warning that my ABS is not working and that my electronic braking needs to be serviced. While these lights are active, I have no ABS, traction control, or cruise control. After about 10 to 15 minutes of driving, the warnings go out. The lights sometimes will stay off for twenty to thirty minutes, but normally flash on between off and on at random intervals. I also noticed that I immediately loose ASB and traction control during emergency braking. The lack of ABS has recently caused me to lock up the wheels on wet concrete while towing a camper as a car cut me off to exit the highway. The lock-up caused the trailer to jack-knife, and nearly roll over an embankment. I

Service Brakes
Filed Dec 17, 2023NC

Anti-lock break system malfunctioning. This module has already been replaced once in 2021 by a dealership. Now the module is malfunctioning again and needs to be replaced. This affects the trucks traction control system and cruise control. Meaning the vehicle will slide during winter/rainy weather. There are to warning lights that come on on the dash warning you that this system is malfunctioning.

Service Brakes
Filed Dec 15, 2023KS

Abs lights keep coming on and going off while driving. New abs pump and module. Dealer says just put another one on at 1500 a time or more. Countless other people are having same issue

Service Brakes
Filed Dec 7, 2023VA

RAM has 18,000+ REAL miles on odometer when ABS / TRACTION CONTROL warning lights came on. Which means no ABS nor Traction assist. Research tells me this is a VERY common problem on several years of RAM trucks. Parts (like ABS modul ) are nearly impossible to get and many replacements have failed thereafter. This is a serious issue affecting many RAM trucks. This is obviously a design / manufacturing issue with this ABS system. No ABS on vehicles made to safely carry loads is lethality looking for a place to happen. The vehicle has been looked at by multiple mechanics and any obvious issues were not observed. Wiring connections were in pristine condition. This vehicle has never been used off road nor in snow / icy conditions. This is absolutely a safety defect that does not even offer OEM replacement parts and when gotten, those gotten fail again!

Service Brakes
Filed Dec 7, 2023OH

ABS Module needs replaced and the part is unavailable. ABS/Traction Control lights are now on all the time. Previously they came on and off and truck made a dinging noise.

Service Brakes
Filed Dec 6, 2023NJ

Abs and traction control light constantly coming on and off as well as an audible warning . This is causing the traction control to turn off and disable the abs brake function.. code in computer is saying module issue. Known problem on this vehicle model.

Electrical System
Filed Dec 5, 2023140,000 milesOH

The contact owns a 2017 Ram 2500. The contact stated while driving 70 MPH with the Adaptive Cruise Control engaged, the contact depressed the accelerator pedal to overtake another vehicle; however, after overtaking the other vehicle, the vehicle continued to accelerate independently. The contact depressed the brake pedal; however, the vehicle decelerated temporarily and continued to accelerate independently. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure reoccurred while driving. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair was previously performed on the vehicle. The dealer informed the contact that a fee would be charged for the repair. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was approximately 140,000.

Service Brakes
Filed Dec 4, 2023WA

ABS breaking failure/warning on an intermittent but ongoing basis. Specifically, repeated failures of anti-lock brake modulator valve that causes ABS system to not function properly. Sometimes the ABS warning light flashes on and off, sometimes it stays on for weeks. RAM knows about the problem with part number 68143491AA. They replaced it for me once on 3/1/2022 at 50,650 miles but put in the exact same failing part. It started to fail again September 2, 2023. I had it diagnosed 11/21/2023 (as soon as I could get it in). It's the exact same issue. These vehicles are hazardous to drive. They have a replacement part now 68143491AB, but they refuse to pay for the repair leaving customers to to afford the expensive repair, drive the vehicles in an unsafe condition, or not use the vehicle at all.

Tires
Filed Dec 3, 2023VA

While traveling westbound on I-64 at highway speed (~65 MPH), I experienced a complete tire failure of the driver's side front fire. It was first experienced as severe front-end vibration that made control of the vehicle difficult; there were no warnings or other indications of imminent failure. Fortunately, I was able to get the vehicle to the roadway's shoulder without injury or accident. Upon exiting the vehicle, I noticed that the left front tire was flat, and a portion of the tire's tread was protruding above the surface of the tire. Because of vehicle's location/proximity to the interstate, both vehicle occupants were at risk of serious injury if a crash were to occur; the vehicle was also a hazard to passing traffic. Minimizing some risks, we were assisted on scene by the Virginia State Police as well as a VDOT Motorist Assist vehicle until the vehicle was able to be towed away. Tire information: COOPER Discoverer AT3 285/60/20 purchased on 10 July 2021 Mileage at time of installation 56,707, mileage at time of failure 78,622 total miles on tire: 21,915 Tire is available for inspection

Service Brakes
Filed Nov 30, 2023TN

ABS module and HCU. Very hard to stop and kicks off cruise control all of a sudden. It was replaced 1 year ago less than 7000 miles and it went out again

Service Brakes
Filed Nov 27, 2023FL

Abs warning lights going crazy kicks cruise control off and traction control and 4x4 stop working Constantly dinging and flashing don’t know if brakes will work or not

Service Brakes
Filed Nov 25, 2023NM

ABS brake system

Service Brakes
Filed Nov 24, 2023OK

ABS and Traction control warning lights with audible warning repeatedly coming on and then going off. Have no way of knowing when this will happen. It appears to be a common problem with similar vehicles. With poor results from dealer repairs. I am concerned about the safety and reliability of brakes.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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