TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN OPEN RECALL REGARDING NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). BOB MOORE FORD (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149) AND THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD WELD THE DRAG LINK, WHICH THE CONTACT FELT WAS NOT A PROPER REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2017 Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
HAVE HAD SAME TROUBLE 4 TIMES STARTING AT APRIL 2017 ABOUT EVERY 60 THOUSAND MILE THERE IS WATER IN FRONT DIFFERENTIAL NOW I HAVE BAD BEARINGS IN IT THIS IS THE FOURTH TIME NOW THEY ASKING 35$ TO REPLACE ALL THE BAD PARTS THAT COULD HAVE BEEN TAKEN CARE OF THE FIRST TIME BACK IN APRIL 2017 TRUCK WAS ONLY THREE MONTHS OLD
EVIC ENGINE HOUR COUNTER RESET AROUND 37,XXX MILES ENGINE HOURS READ 323 IDLE 18 HOURS DRIVE HAPPENED AFTER SITTING OVER NIGHT START THE NEXT AM DASH FLICKERED ON AND OFF.
VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE CONTINUED TO COAST. ADDITIONALLY, THE CONTACT STATED THAT THE FREEWHEEL FEATURE WAS UNSAFE AND DESTROYED THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: HUNTINGTON RAM (5080 JERICHO TPKE, COMMACK, NY 11725, (631) 993-3300) AND BROWN'S JEEP CHRYSLER DODGE (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 2,470. *JS THE CONSUMSER STATED THE VEHICLE WAS NOT EQUIPPED WITH THE NECESSARY ENGINE BREAKING FEATUERS. *JS *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING WHEEL PULLED TO THE LEFT AND THE CONTACT LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,800.
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, THE STEERING LOST POWER AND WAS DIFFICULT TO TURN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
DURING A RECALL SERVICE OF MY RAM TRUCK AT LOCAL DEALERSHIP I WAS TOLD THAT THE FRONT RIGHT TIRE SHOWED EXCESSIVE WEAR ON THE OUTER LAYER. BOUGHT, AND GOT 4 NEW TIRES INSTALLED. GOT ALIGNMENT. TRUCK LEANS NOTICEABLE TO THE FRONT RIGHT. ALIGNMENT PERSON TOLD THAT TRUCK HAS A SUSPENSION PROBLEM.
FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 55 MPH AND HAULING A TRAILER, THE TAILGATE LATCH DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE (2209 COBBS FORD RD, PRATTVILLE, AL 36066, (334) 491-0701) WHERE IT WAS DIAGNOSED THAT THE TAILGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
TAKATA RECALL. THE RADIO IN MY RAM 2500 IS NOT WORKING WITH MY CELL PHONE. THE RADIO FREEZES UNTIL THE TRUCK IS TURNED OFF AND RESTARTED. THIS NEEDS TO BE ADDRESSED
WATER PUMP, TOOK INTO DEALERSHIP AND THEY SAID THEY REPLACED WATER PUMP BUT NO DUST DISTURBED ON ENGINE WHEN POPPED THE HOOD TO LOOK INSIDE THE HOOD WHEN I PICKED UP THE TRUCK AFTER GETTING THE RECALL REPAIR
A LOUD NOISE FROM UNDER AND RIGHT SIDE OF THE VEHICLE IS GENERATED WHEN SHIFTING FROM LOW TO HIGH GEAR. WHEN IN HIGH TRAFFIC, TURNING RIGHT AND LEFT, AND HAULING MODE. THE NOISE GENERATED SOUND COMING FROM THE TRANSMISSION OR WITHIN THE UNDERSIDE AS THE VEHICLE SHIFTS. HAVE MADE VISUAL INSPECTION WITH NO EVIDENCE OF RUBBING OR LOSE CABLE, TIRE TO FINDER, OR LOSE SHAFT WEAR.
MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.
TL* THE CONTACT OWNS A 2017 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE AT TIRES, SIZE: 285/60/R20 (NA). THE CONTACT STATED THAT ALL FOUR TIRES WERE FILLED OVER THE REQUIRED 80 PSI MAXIMUM. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND WAS INFORMED THAT THE TIRES COULD BLOW OUT AT ANY TIME. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO DODGE CHRYSLER JEEP RAM (11910 INTERSTATE 35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 702-2220) AND THEY CLAIMED THAT THEY INSPECTED THE TIRES AND FOUND THAT THEY WERE OVER PRESSURIZED. THE DEALER ROTATED THE TIRES. AFTER A ROAD TRIP WHERE THE VEHICLE HAULED A 7,000 LB RV, THE CONTACT DISCOVERED THE TIRES IN POOR CONDITION. THE DEALER STATED THAT THEY WOULD HAVE TO INSPECT THE TIRES UPON THE CONTACT'S RETURN. THE DEALER INSPECTED THE TIRES AND FOUND NO FAILURES. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 17,000.
THE AIRBAG SYSTEM SERVICE LIGHT IS ON AND OF SEVERAL TIMES AND SOMETIMES STAY ON FOR THE ALL DAY ITS DOESN'T MATTER IF I TURN OFF THE CAR WHEN I TURN IT ON THE LIGHT STAY ON
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EXCESSIVE PLAY IN DRIVE LINE CAUSES LOUD BANG IN REAR END AND NOISE AT TAIL SHAFT OF TRANS DURING ACCELERATION AND DECELARATION. CAUSES A DELAY IN MOVEMENT . DEALER SAUS ITS NORMAL. THIS IS NOT NORMAL AS IT WILL CAUSE A FAILIRE IN THE REAR END, TRANS OR EVEN U JOINT. THIS IS MY THIRD TRUCK SAME MAKE AND MODEL, OLDER YEARS AND NONE OF THE OTHERS HAVE THIS ISSUE.
WHILE TOWING, RUBBER SECTION OF FAN SHROUD CAME INTO CONTACT WITH FAN SENDING MATERIAL INTO RADIATOR. THIS CAUSED CATASTROPHIC DAMAGE AND LOSS OF COOLANT WHILE TOWING ON HIGHWAY IN HIGH TRAFFIC CONDITIONS. COOLANT LOSS TRIGGERED MULTIPLE ALARM/WARNINGS REQUIRING URGENT ENGINE SHUTDOWN. AFTER STOPPING VEHICHLE APPEARED TO HAVE ENGINE COMPARTMENT FIRE WHICH TURNED OUT TO BE STEAM FROM COOLANT. BUT ENGINE TEMPS RAPIDLY INCREASED. TRUCK MILEAGE 35,893, FIRST TIME TOWING AFTER WATER PUMP RECALL HAD BEEN COMPLETED.
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.
VEHICLE WAS IN FOR SERVICE AND MECHANIC INFORMED ME OF FRONT TIRES ARE CUPPING SIGNIFICANTLY. THEY INFORMED ME THIS IS NOT NEW FOR A NEW TRUCK. TOOK THE TRUCK TO DODGE THEY TOLD ME IT IS PERFECTLY NORMAL IF YOU DON'T ROTATE TIRES ENOUGH. THIS IS VERY INCONSISTENT. I DID ROTATE TIRES BUT WITHIN 5000 MILE PROBLEM. REPRESENTS ITSELF AND TIRES HAVE TO BE REBALANCE TO OFF SET UNEVEN WEAR.
REAR RAIL GATE OPENS WHILE VEHICLE IS IN MOTION. 3RD TIME I HAVE HAD TRUCK INTO DEALER FOR THIS. THEY TELL ME THERE IS A RECALL FOR THIS AND NO PARTS ARE AVAILABLE SO THEY CAN'T FIX IT.
VEHICLE SHUTTERS AND PAUSES WHEN TAKING OFF FROM A STOP. VEHICLE HAS HESITATED DURING LOW SPEED TURNS LEAVING A PULSING SENSATION, ENGINE CUTTING OUT. STRONG ODOR OF COOLANT COMING FROM UNDER THE HOOD AFTER DEIVING.
WHEN IN MOTION, THE TRUCK WILL SUDDENLY BREAK INTO A VIOLENT "DEATH WOBBLE". IT HAS OCCURRED AT SPEEDS ANYWHERE BETWEEN 40 AND 75 AND NOT ALWAYS WHEN A SLIGHT BUMP IN THE ROAD IT HIT.
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT NOTICED OIL LEAKING ONTO HER DRIVEWAY. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753) WHERE IT WAS DIAGNOSED FOUR TIMES THAT THERE WAS A REAR MAIN SEAL LEAK OF OIL. WHILE AT THE DEALER, A HYDRAULIC JACK FELL ON THE VEHICLE AND CAUSED DAMAGE. THE VEHICLE WAS REPAIRED, BUT THE LEAK RECURRED. AFTER THE DEALER REPAIRED THE VEHICLE, THE TRANSMISSION STARTED TO MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,867.
MY RAM 2500 DIESEL WAS IN CRUISE CONTROL ON A 4 LANE HIGHWAY WITH PERIODIC STOP LIGHTS WHEN I PUSHED HEAVILY ON THE GAS PEDAL TO ACCELERATE WHILE PULLING A 13,000 LB TRAILER. WHEN I TOOK MY FOOT OFF THE GAS, THE ENGINE STAYED IN FULL ACCELERATION MODE. FULL BRAKING WAS NOT SLOWING THE VEHICLE MUCH AND IT LOOKED LIKE WE WERE GOING TO COLLIDE IN TO VEHICLES AHEAD OF US. I SHIFTED IN TO NEUTRAL, THE ENGINE RACED AT HIGH RPM, BUT I WAS THEN ABLE TO SLOW DOWN AND AVOID THE VEHICLES. I SHUT OFF THE MOTOR FOR A SHORT TIME, RESTARTED IT AND IT WAS FINE. A RECALL IS APPARENTLY AVAILABLE FOR RAM 2500S WITH GASOLINE ENGINES, BUT I WAS TOLD NOT FOR MY DIESEL. THAT NEEDS TO BE RECTIFIED IMMEDIATELY TO GET OURS FIXED. VERY SCARY.
WITH CRUISE SET AT 75 MPH, SPEED WOULD DECREASE TO AROUND 71MPH, THEN UNEXPECTEDLY AND RAPIDLY INCREASE TO 75. THIS HAPPENED REPEATEDLY AND I STOPPED USING IT FOR ABOUT 3 WEEKS. I TRIED IT ON RETURN TRIP AND IT WORKED FINE. *TT *TR
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM SPRING AT (281) 715-6927 (21027 I-45, SPRING, TX 77388) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WIRE PINCHED BETWEEN SPARE TIRE AND BODY WAS SHORTED OUT AND CAUGHT THE SPARE TIRE ON FIRE. TRUCK HAD BEEN PARKED FOR OVER 7 HOURS. WAS TOLD ALL WIRES LEADING TO THE BACK ARE ON FUSES AND SHOULD HAVE BROKEN THE CIRCUIT BEFORE A FIRE BEGAN. *CW *TT CONSUMER STATED THAT THE OWNER REPORTED A FIRE AT REAR OF VEHICLE IN SPARE TIRE AREA AND TOOK THE VEHICLE TO A BODY SHOP. BODY SHOP STATES A WIRE WAS PINCHED BY THE SPARE TIRE AND CAUSED THE FIRE. UPDATED 9/20/18*JB
FRONT SUSPENSION, SPECIFICALLY STEERING SYSTEM GOES INTO A SEVERE WOBBLE OR SHIMMY WHEN A DIP OR POTHOLE IS DRIVEN OVER. THE SIDE TO SIDE WOBBLE IS SO SEVERE YOU HAVE TO COME TO A COMPLETE OR NEAR COMPLETE STOP TO GET THE TRUCK TO COME OUT OF IT. I'VE HAD IT TO THE DODGE DEALER TWICE AND A LOCAL SUSPENSION/ALIGNMENT SHOP AND THEY CANNOT LOCATE THE PROBLEM. LOOKING ONLINE THIS IS EXACTLY WHAT'S BEEN DESCRIBED MULTIPLE TIMES AS THE DODGE RAM "DEATH WOBBLE".
AT SPEEDS RANGING FROM 65-75MPH WHILE ON ANY HWY OR INTERSTATE THERE IS A SLIGHT VIBRATION IN THE FLOOR BOARD. I PURCHASED 4 MICHELEN DEFENDER LTX MS TIRES BECAUSE THE DEALER TOLD ME MY TIRES WERE OUT OF ROUND. AFTER I PICKED IT UP, IT STILL DID IT. MY TRUCK OCCASIONALY TELLS ME 4 WHEEL DRIVE SHIFT IN PROGRESS WHILE I'M DRIVING. THE DEALER IN PORT AURTHOR DID AN ALIGNMENT AND INSPECTED THE SUSPENSION BUT CAME UP WITH NO SOLUTION.
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 45 MPH, A STRONG ODOR OF DIESEL FUEL WAS PRESENT INSIDE THE VEHICLE. THE ODOR WAS NOTICED EVER SINCE THE VEHICLE WAS PURCHASED IN JUNE OF 2017. THE VEHICLE WAS TAKEN TO THE DEALER (MIRACLE DODGE IN GALLATIN, TENNESSEE) WHERE IT WAS DETERMINED THAT THE ODOR WAS NORMAL FOR DIESEL FUEL VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100.
ALL RAM TRUCKS ARE EQUIPPED WITH DAYTIME RUNNING LIGHTS, HOWEVER FOR THE US MODELS, THE MANUFACTURE DISABLES THE FEATURE TO CHARGE THE CONSUMER TO HAVE THEM ACTIVATED. A SAFETY FEATURE SHOULD NOT BE AN ELECTIVE FEATURE SHOULD BE INCLUDED WHEN YOU PURCHASE THE VEHICLE. THERE ARE MANY HIGHWAYS WITHIN THE US THAT REQUIRE HEADLIGHTS ON DURING THE DAY, WHY NOT ACTIVATE THESE DAYTIME RUNNING LIGHT TO MAKE THE ROADWAYS SAFER FOR ALL. I HAVE ATTEMPTED TO HAVE THEM ACTIVATED AND DEALER WANTS TO CHARGE THE HOURLY LABOR RATE TO ACTIVATE.
TAILGATE LOCK ACTUATOR DEFECT. TAILGATE FALLS RANDOMLY WHILE TRUCK IN MOTION WHEN VEHICLE LOCKS DOORS ONCE IN MOTION AUTOMATICALLY. THE ACTUATOR OVER ROTATES AND UNLOCKS TAILGATE ALLOWING IT TO DROP. ALSO WHEN USING KEY FOB TO LOCK DOORS ACTUATOR OVER ROTATES CAUSING TAILGATE UNLOCK AND ALLOWS IT TO FALL.
THIS IS FOR A DIESEL ENGINE VEHICLE. PERIODICALLY (EVERY FEW DAYS), FOR 2 TO 5 MINUTES AT A TIME, UNTREATED DIESEL EXHAUST GASES ENTER THE CABIN THROUGH THE WINDSHIELD AIR VENT WHEN THE VENTILATION FAN IS ON. THIS OCCURS GENERALLY WHEN THE VEHICLE IS MOVING AT LOWER SPEEDS OR NOT MOVING. WHEN THIS HAPPENS, IF I STOP THE VENTILATION AND OPEN THE WINDOWS, MORE EXHAUST GASES ENTER THE CABIN THROUGH THE WINDOWS. WHEN THIS HAPPENS, I HAVE STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND WALKED AROUND AND SMELLED THESE GASES AT THE FRONT OF THE VEHICLE, UNDER THE HOOD, BUT NOT AT THE BACK OF THE VEHICLE. THIS SEEMS TO HAPPEN COINCIDENTALLY WITH A REGEN CYCLE. STOPPING THE VENTILATION WITHOUT OPENING THE WINDOWS, STOPS THE SMELL IN THE CABIN, BUT NOT IN THE ENVIRONMENT OUTSIDE OF THE CABIN, THE SMELL IS DEFINITELY PURE UNTREATED DIESEL EXHAUST. I TOOK THE VEHICLE TO THE NEARBY DEALERSHIP WHO DID SOME QUICK TROUBLESHOOTING BUT DID NOT FIND THE ISSUE. I DID SOME QUICK SEARCHES ON THE INTERNET AND EASILY FOUND A LARGE NUMBER OF POSITIVE HITS FOR THE SAME ISSUE WITH A SIMILAR OUTCOME AT THE DEALERSHIP. IT SEEMS TO BE A COMMON ISSUE, AND PEOPLE MENTION THAT THEY TAKE THEIR VEHICLE TO THE DEALERSHIP WHERE THE MECHANICS ARE UNABLE TO FORCE A REGEN AND TO REPRODUCE THE ISSUE. SOME PEOPLE REPORT THAT CHRYSLER SAYS THAT THIS IS A NORMAL CONDITION AND RECOMMENDS TURNING OFF THE VENTILATION. I HAVE NOT TALKED TO CHRYSLER MYSELF, I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ONCE. THE EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2017 RAM 2500. AFTER SWITCHING THE ORIGINAL TIRES, WHICH REQUIRED 85 LBS OF AIR PRESSURE FOR TIRES THAT REQUIRED 65 LBS OF PRESSURE, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROCKY MOUNT CHRYSLER IN ROCKY MOUNT, NC) WHO INDICATED THAT THERE WAS NO ISSUE AND FOUND THAT THE TPMS WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.
TAKATA RECALL 2017 RAM 2500 TRANS TEMP GETTING TO HIGH AT NORMAL DRIVING CONDS WAS TOLD FROM PEOPLE WHO EXPERIENCED THIS THE EXHAUST IS TO CLOSE TO THE TRANS WITHOUT A DEFLECTOR
WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.
TRUCK HAS MAJOR VIBRATION BETWEEN 60 TO 80 MPH. DEALER HAS ATTEMPTED TO FIX 3 TIMES WITH 2 TIRE REBALANCING AND 1 LOAD FORCE REBALANCE. NONE HAVE IMPACTED VIBRATION. NOW VIBRATION IS WORSE AND IS IMPACTING DRIVABILITY. COMPLAINT TICKET IS IN WITH FCA # 32159244. DEALER HAS ENTERED STAR TICKET 8/24/17. TRUCK CURRENT MELANGE IS 3223, AND WAS JUST PURCHASED IN JUNE 2017.
STOPPED AND PLACED MY RAM 2500 IN PARK WITH THE ENGINE RUNNING. GOT OUT AND PUSHED A VEHICLE OFF A CAR DOLLY ATTACHED TO THE TRUCK! THE TRUCK JUMPED OUT OF GEAR AND STARTED GOING BACKWARDS. I RAN TO STOP IT AS THE TRUCK AND CAR DOLLY JACK KNIFED HITTING ME AND KNOCKING BACKWARDS. THE DOLLY WEDGED UNDER THE SIDE OF THE TRUCK DAMAGING IT! SINCE THEN SEVERAL TIMES IT HAS NOT WANTED TO GO INTO REVERSE. YOU WILL HAVE TO SHIFT IT BACK INTO PARK THEN BACK INTO REVERSE FOR IT TO WORK! *DT *DT *TR
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO PULL TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CASTER FAILED AND NEEDED TO BE ADJUSTED OR A BALL JOINT NEEDED TO BE APPLIED. THE DEALER STATED THAT NO KNOWN SOLUTION WAS AVAILABLE. THE FAILURE WAS PERSISTENT. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT DEALERS (1. SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020 AND 2. BOARDWALK CHRYSLER DODGE JEEP RAM, 1 BAIR ISLAND ROAD, REDWOOD CITY, CA 94063). THE DIAGNOSTIC RESULTS WERE THE SAME AT BOTH DEALERS. THE MANUFACTURER WAS CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 326. UPDATED 08/30/17*LJ *CN
"DEAD ACCELERATOR PEDAL" SITUATION: FROM A STOP, THERE IS ABOUT A 1-2 SECOND DELAY BEFORE FULL POWER IS GIVEN. SITUATION 2: WHEN ON THE THROTTLE, AND YOU LET OFF THE THROTTLE COMPLETELY, AND THEN RAPIDLY GET BACK ON THE THROTTLE; THE ENGINE DOES NOT RESPOND FOR ALMOST 2 SECONDS. THIS IS *HIGHLY* DANGEROUS, ESPECIALLY WHEN MERGING IN HEAVY TRAFFIC; OR IN AN INSTANCE WHERE SOMEONE MAKES AN UNEXPECTED MOVE (PULLING OUT, CHANGING LANES, ETC) IN FRONT OF YOU AND YOU WANT THE POWER BACK QUICKLY. IT HAPPENS TO ME AT LEAST TWICE A WEEK; AND IT CAN BE CITY OR HIGHWAY, AT ANY SPEED. THE ONLY TRIGGER IS TO RELEASE THE ACCELERATOR AND THEN STEP RIGHT BACK ON IT, AND YOU WILL BE MISSING POWER FOR A COUPLE SECONDS.
HAS VENT FOR FROUNT DRIVE AXEL IN WHEEL WELL HE CATCHES RAINWATER AND GET YOU INTO THE FRONT DIFFERENTIAL ON FOUR-WHEEL-DRIVE SAYS DRIVE AXLE IS NOT PART OF DRIVETRAIN AND WILL NOT COVER WARRANTY ALL DODGE RAM FOUR-WHEEL-DRIVE'S 2017 MODELS WILL HAVE THE SAME PROBLEM ENOUGH WATER GETS IN THE FRONT DIFFERENTIAL IT WILL BURN UP THE GEAR NEEDS TO BE CORRECTED BEFORE SOMEBODY HAS A FRONT IN LOCK UP AND CAUSES
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE TIRE WAS INFLATED ABOVE THE RECOMMENDED PSI. WHILE DRIVING 30 MPH, THE CONTACT DROVE OVER A SET OF RAILROAD TRACKS AND THE VEHICLE FISHTAILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT IT OPERATED AS INTENDED. THE CONTACT STATED THAT THE TIRES WERE DEFLATED TO 63 PSI, WHICH PREVENTED THE VEHICLE FROM FISHTAILING WHEN TRAVELING OVER ROUGH TERRAIN. THE CONTACT STATED THAT DEFLATING THE TIRE PRODUCED A FAULT CODE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE MANUFACTURER REQUIRED THE OVER INFLATION OF THE TIRE. THE CONTACT WAS CONCERNED THAT THE DRIVER'S DOOR DECAL STATED THAT THE TIRE MAX TIRE PRESSURE WAS 60. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,700.
TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT SMELLED SMOKE AND PULLED THE VEHICLE OVER. ALTHOUGH THERE WERE NO WARNING INDICATORS, THE GAUGE SHOWED THAT THE TRANSMISSION TEMPERATURE WAS OVER 300 DEGREES. THE CONTACT AND HIS TWO CHILDREN EXITED THE VEHICLE. THE ENGINE BAY THEN EMITTED FIRE AND SMOKE, WHICH CAME THROUGH THE PASSENGER SIDE DASHBOARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE TRANSMISSION WAS THE SOURCE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
PURCHASED 2017 MODEL RAM 4WDTRUCK ON 20 JAN 17. ON 21 JAN 17 NOTICED GREASE STREAM MARKS ON RIGHT FRONT TIRE. DROVE ANOTHER 420 MILES ON HIGHWAY. NOTICED HEAVIER GREASE STREAM MARKS ON SAME TIRE, WITH SPRAY-ON TO THE FRONT RIGHT REAR INNER FENDER. DROVE ANOTHER 420 HIGHWAY MILES. UPON INSPECTION OF THE BACKSIDE OF SAID TIRE I NOTICED BLACK GREASE LEAKING FROM THE INNER HUB. ON 06 FEB 17 DEALER INSPECTED SAID HUB. FIRST TOLD ME " YOU PICKED UP SOME DIRT FROM THE ROAD"? THEN TO MY SURPRISE, DEALER'S CHIEF MECHANIC SAID THAT NOT ONLY THE FRONT RIGHT BEARING IS LEAKING, BUT ALSO THE FRONT LEFT BEARING IS LEAKING. SERVICE MANGER FIRST TOLD ME "THERE IS NOTHING WE CAN DO" UPON THREATENING WITH LEGAL ACTION, DEALER EVENTUALLY ORDERED PARTS TO FIX PROBLEM.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Ram 2500 → · Every 2500 year → · How the figures are calculated →