Page 4 of 7 · complaints 151–200 of 344

2014 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Feb 22, 2018TN

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRANKLIN CHRYSLER DODGE JEEP RAM IN FRANKLIN, TENNESSEE WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Feb 20, 2018AL

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Feb 16, 201866,000 milesTN

RECALL RAM # R46 / NHTSA 15V-541 SERVICE ORIGINALLY PERFORMED IN 2015. AFTER SERVICE LOUD POPPING NOISE CAME FROM FRONT END WHEN TURNING AND HITTING A BUMP. SECOND SERVICE IN MAY 2017 ELIMINATED NOISES. FOUND ANTI-SWAY BAR NOT CONNECTED IN FEB 2018.

Power Train
Filed Feb 14, 201830,000 milesTX

WHEN DRIVING ON THE ROAD AND YOU LET OFF THE GAS PEDAL, THEN YOU NEED TO ACCELERATE TO GET OUT OF THE WAY OF SOMEONE OR TO AVOID A NEAR ACCIDENT, YOU PRESS THE GAS PEDAL ALL THE WAY DOWN AND THERE IS A COUPLE SECOND DELAY TO A FEW SECONDS, A LAG, BEFORE THE TRUCK APPEARS TO RECEIVE THE COMMAND TO HURRY UP AND GO. IT HAS CAUSED ME TO ALMOST BE REAR ENDED AND BE IN AN ACCIDENT WITH MY WIFE AND DAUGHTER IN MY TRUCK.

Power Train
Filed Jan 29, 201865,500 milesGA

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE VEHICLE WAS PARKED, IT SHIFTED INTO NEUTRAL BY ITSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (CRONIC CHRYSLER DODGE JEEP RAM, 2515 N EXPRESSWAY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,500.

Unknown or Other
Filed Jan 27, 201856,700 milesID

TPMS SYSTEM. FACTORY SET TIRE PRESSURE FOR FRONT IS 60PSI, AND 80PSI FOR THE REAR TIRES. WHEN WINTER ARRIVES I PUT ON SNOW TIRES AND DECREASE THE PSI FOR BETTER AND SAFER DRIVING. FOR WINTER DRIVING WITH SNOW AND ICY CONDITIONS I RUN 45 PSI IN THE FRONT AND 50 PSI IN THE REAR. THE TPMS ACTIVATES A 'TROUBLE LIGHT' IN THE HUD. I CAN LIVE WITH THE BASIC THEORY BUT AM CONCERNED IF ANY TIRE ACTUALLY LOST PSI (DUE TO A TIRE MALFUNCTION) THAT I AND MY FAMILY COULD BE ENDANGERED SINCE THE HUD WOULD NOT NECESSARILY CHANGE. I HAVE HEARD THAT THROUGH THE ECM THE SYSTEM CAN BE PROGRAMED TO REFLECT LOWER PSI. THIS IS AN AFTERMARKET DEVICE. SOME DEALERSHIPS ARE SAID TO REPROGRAM THE SYSTEM TO ACCEPT LOWER AIR PRESSURE FOR A FEE. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD NOT CAUSE A FINANCIAL BURDER ON THE OWNER OF THE VEHICLE. THIS TPMS ISSUE EFFECT NUMEROUS VEHICLES THAT OPERATE IN A 4 SEASON ENVIRONMENT. THE DATE FOR "WHEN DID THIS HAPPEN" IS ADJUSTABLE AS TO WHEN THE OWNER CHANGES OVER TO WINTER TIRES.

Power Train
Filed Jan 24, 201864,000 milesTX

I HAVE HAD SEVERAL INCIDENTS THIS YEAR OF THE TRANSMISSION LEVER BEING STUCK IN PARK. THIS IS WITH ENGINE ON, BRAKE PEDAL DEPRESSED, AND EMERGENCY BRAKE RELEASED. YOU COULD NOT MOVE THE LEVER AT ALL YOU WERE STUCK, AFTER 30-60 SEC, AND REPEATED ATTEMPTS TO MOVE THE LEVER, IT EVENTUALLY MOVED TO DRIVE. THIS WAS REPORTED TO THE LOCAL DODGE RAM DEALER LONE STAR DOGE 1309 S. PACIFIC ST. IN MINEOLIA TX THIS YEAR, WHO CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM. NO PAPERWORK WAS EVEN WRITTEN UP ON THE INCIDENT.

Power Train
Filed Jan 24, 201848,000 milesTX

WHEN PULLING A TRAVEL TRAILER GOING UP OR DOWN A STEEP GRADE WITH THE VEHICLE IN TOW HALL THE TRANSMISSION WILL HANG UP IN ANY GIVEN GEAR FORCING YOU TO APPLY THE BREAK AND SHIFT THE VEHICLE INTO NEUTRAL THEN BACK INTO DRIVE THIS HAS BEEN REPORTED TO LONE STAR DOGE 1309 S. PACIFIC MINEOLA TX. THE DEALERSHIP SAID NO CODES WERE FOUND SO NOTHING WAS WRONG. I HAVE HAD THIS HAPPEN SEVERAL TIMES AND AM WORRIED ABOUT DRIVING THE TRUCK NOW. I HAVE TAKEN THE TRUCK INTO THE DEALER MULTIPLE TIMES FOR THIS ISSUE AND IT STILL HAS NOT BEEN REPAIRED. I TAKE IT IN ONE TIME AND THEY TELL ME IT IS FIXED AFTER THEY WORK ON IT IT IS NOT FIXED AND I TAKE IT IN AGAIN AND THEY SAY IT IS THE EGR VALVE SO I HAVE THAT FIXED AND IT IS STILL DOING THE SAME THING SO I BRING IT IN AGAIN AND THEY SAY IT IS SOMETHING ELSE AND I WOULD NEED TO PAY FOR REPAIRS AGAIN. THIS SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT THEY SAY THIS NEEDS TO BE FIXED FIRST BEFORE THE WARRANTY WORK CAN BE DONE WHY CANT THEY JUST FIX THE WARRANTY WORK INSTEAD OF FIND THINGS THAT "HAVE TO BE FIXED BEFORE THAT WORK CAN BE DONE" WITH NO RELATION TO THE TRANSMISSSION.

Structure › BodyCrash
Filed Jan 16, 2018OH

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 TOWING A CURT GOOSENECK HITCH. THE CONTACT STATED THAT THE HITCH BECAME UNHOOKED WHILE DRIVING IN REVERSE AT 3 MPH. THE VEHICLE HITCH ASSEMBLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY THERE WERE NO INJURIES, FIRE OR POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVES THE BALL ON THE HITCH ASSEMBLY WAS UNDERSIZED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Nov 8, 201777,800 milesFL

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V541000 (STEERING), AND 17V302000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT CLOSED THE FRONT PASSENGER DOOR AND THE PASSENGER AIR BAG AND PASSENGER SEAT AIR BAG DEPLOYED WITHOUT WARNING. ALSO, THE PASSENGER AND DRIVER SIDE SEAT BELT PRETENSION LOCKED AND DAMAGED THE SEAT BELTS, RENDERING THEM INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE LAKELAND CHRYSLER DODGE JEEP RAM DEALER (2875 MALL HILL DRIVE, LAKELAND, FL 33810; 863-687-2501) WHO STATED THAT THERE WERE FIVE RECALLS ON THE VEHICLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), BUT NOT THE COLLATERAL DAMAGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED AN INVESTIGATION; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 77,800. PARTS DISTRIBUTION DISCONNECT.

Vehicle Speed Control
Filed Oct 25, 201764,000 milesFL

I NOTICED MY STEERING WHEEL WAS OFF CENTER. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM WAS GOING OFF REPEATEDLY. I TOOK IT TO A DEALERSHIP FOR INSPECTION AND THEY FOUND NO "CODES" IN THE COMPUTER AND COULD NOT GET THE ESC TO GO OFF WHILE DRIVING. THEY NEGLECTED TO NOTICE MY STEERING WAS OFF CENTER. THEY SAID NOTHING WAS WRONG WITH THE VEHICLE AND TO JUST TURN OFF THE ESC AND IF IT WENT OFF AGAIN TO STOP AND TURN THE TRUCK ON AND OFF AGAIN. I HAD THE WHEELS ALIGNED THINKING THIS WAS THE PROBLEM. THE TRUCK SEEMED SENSITIVE WHILE DRIVING OVER BUMPS IN THE ROAD BUT I DIDN'T REALIZE THE ISSUE. A FEW DAYS LATER WHILE DRIVING ON THE INTERSTATE AT 70 MPH THE TRUCK BEGAN TO SHAKE VIOLENTLY AND WOULD NOT STOP UNTIL I REDUCED THE SPEED TO 20 MPH. IT WAS EXTREMELY DANGEROUS AND HARD TO DRIVE OR STEER WHILE IT WAS SHAKING. IT DID THIS AGAIN 3 MORE TIMES. I KEPT THE SPEED AT 55-60 MPH AND WAS ABLE TO GET THE VEHICLE HOME WITHOUT INCIDENT. I TOOK IT IN TO THE DEALER THE NEXT MORNING AND THEY DROVE IT BARELY A MILE AND THE STEERING ALMOST COMPLETELY FAILED. I COULD HAVE HAD TOTAL STEERING FAILURE AND LOST CONTROL OF THE VEHICLE. MY TRUCK HAS APPROXIMATELY 64,000 MILES IT IS 3 YEARS OLD AND IT HAS NEVER BEEN WRECKED.

SteeringCrash
Filed Oct 11, 201777,000 milesMO

WHILE DRIVING DOWN THE ROAD, WHEN THE ROAD CURVED, I ATTEMPTED TO TUN THE STEERING WHEEL, I GOT NO RESPONSE FROM THE WHEELS. I WENT OFF THE ROAD AND IN TO THE DITCH. ONCE IN THE DITCH, I TURNED THE STEERING WHEEL TO SEE IF THE WHEELS WOULD TURN, THE WHEELS WOULD NOT TURN. LOOKING UNDER THE FRONT OF THE TRUCK THE STEERING DRAG INK HAD BROKE AT THE ADJUSTING SLEEVE. LOOKING AT THE DRAG LINK IT HAS BROKEN IN HALF FOR NO REASON, AND ONE OF THE JAM NUTS IS LOOSE. RAM IS NOT OFFERING ANY ASSISTANCE TO ME TO COVER THE REPAIRS OR DAMAGES TO THE TRUCK.

Electrical SystemFire
Filed Oct 10, 201755,000 milesIL

DROVE FOR ABOUT 17 MILES AND PARKED AT A STORE. WITHIN 5 MINUTES OF PARKING THE TRUCK, WHITE SMOKE COULD BE SEEN COMING FROM THE HOOD ON THE PASSENGER SIDE. AS I APPROACHED THE TRUCK FLAMES CAME OUT FROM UNDER THE HOOD IN THE SAME AREA. GRABBED A FIRE EXTINGUISHER AND RETURNED WITHIN ONE MINUTE TO FIND ENTIRE ENGINE COMPARTMENT IN FLAMES. UNABLE TO OPEN THE HOOD SO THE FIRE EXTINGUISHER WAS NOT MUCH GOOD. FIRE DEPARTMENT ARRIVED WITHIN 5 MINUTES BUT IT WAS TOO LATE. INSURANCE COMPANY TOOK POSSESSION OF THE TRUCK AND TOTALED IT. UNKNOWN IF IT WAS EVER DETERMINED WHAT CAUSED THE FIRE. *BF UPDATED 7/26/18*JB

Engine
Filed Oct 3, 201734,000 milesAR

WE HAD A WATER PUMP FAILURE WHERE THE WATER PUMP FROZE UP AND BROKE THE SERPENTINE BELT AT EXIT 234 ON I-15 IN MONTANA. IT WAS A FRIDAY RIGHT AFTER LUNCH AND WE WERE TOWING OUR 5TH WHEEL TRAILER. THE DEALER IN HELENA COULDN'T PROVIDE SERVICE SO WE WERE TOWED TO A INDIVIDUALS REPAIR SHOP IN CRAIG, MT. AFTER A WATER PUMP, BELT AND A NEW STARTER, WE WERE ON THE ROAD MONDAY. CHRYSLER OFFERED NO ASSISTANCE. THIS SHOULD BE A RECALL.

Engine
Filed Sep 28, 2017NM

ENGINE HAD SMALL TICKING NOISE WHEN PURCHASED AND AFTER 14000 MILES BEGAN TO KNOCK AND NOW DEALER IS SAYING THE ENGINE IS A TOTAL LOSS AND NO PROBLEM OF THEIRS. EVERYTHING THAT I HAVE LOOKED UP ON THIS ISSUE REFERS THAT THE ENGINE HAS WRIST PIN ISSUES. MY COMPLAINT REFERENCE NUMBER WITH RAM CUSTOMER CARE IS 32326037. THIS IS REALLY A ISSUE FOR ME AND MY FAMILY KNOWING THAT WE HAVE BEEN DEDICATED DODGE RAM CONSUMERS FOR OVER 30 YEARS OWNING OVER 16 VEHICLES. I WAS TOLD THAT THEY WOULD NOT PUT $8000.00 IN A $14000.00 PICKUP, I PURCHASED THE VEHICLE FROM A FIVE STAR DEALERSHIP FOR $24000.00 ONE YEAR AGO AND STILL OWE $14000.00 ON THE VEHICLE. SO AT THIS POINT THE TRUCK IS A TOTAL LOSS FOR ME AND MY FAMILY.

Engine
Filed Aug 24, 201750,000 milesAZ

2014 RAM 6.4 HEMI WRIST PIN FAILURE - 2ND TIME IN 11 MONTHS ENGINE KNOCKING WITH ENGINE NEEDING REPLACEMENT 2ND TIME IN 11 MONTHS REFER TO CHRYSLER CASE #31935958 AND #29708254 WITH 25,000 MILES IN JUNE OF 2016 AND 50,000 MILES IN JUNE OF 2017. BOTH TIMES ON VACATION PULLING A 8,500# 5TH WHEEL ON MOUNTAIN ROADS. CONCERNED OF ENGINE FAILURE ON STEEP MOUNTAIN SLOPES CAUSING A SERIOUS SAFETY ISSUE AND POSSIBLE LOSING CONTROL OF VEHICLE AND CRASHING. 6.4 HEMI APPARENTLY HAS A MANUFACTURER'S DEFECT N REGARDS TO ENGINE WRIST PINS, WHICH CHRYSLER REFUSES TO ADDRESS OF CORRECT. BOTH TIMES NOTICED ENGINE KNOCKING TRUCK WAS MOVING ON HIGHWAY PULLING A 5TH WHEEL TRAILER.

Unknown or Other
Filed Aug 19, 2017102,000 milesNJ

THE RAM BOX CARGO LOCKING MECHANISMS FAIL AS THE PLASTIC COUPLERS SHEAR OFF. THE CARGO DOORS OPEN WHILE DRIVING VEHICLE ON ROADWAY MAKING FOR AN UNSAFE CONDITION AS YOU MUST PULL OFF THE ROADWAY IMMEDIATELY TO TRY TO RE-SHUT DOORS. BOTH LOCK MECHANISMS EFFECTED THE SAME WAY.

Power Train
Filed Aug 10, 201755,710 milesGA

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AT A PARKING LOT, THE GEAR LEVER SHIFTED OUT OF PARK INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE ONCE IT BEGAN TO ROLL THREE FEET. THE VEHICLE WAS TAKEN TO AUTONATION DODGE DEALER, LOCATED AT 1011 CHATHAM CENTER DRIVE, SAVANNAH, GA 31405, WHERE IT WAS DIAGNOSED THAT THE GEAR LEVER ELECTRICAL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY AND THEY WILL NOT REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,710.

Fuel/Propulsion System
Filed Aug 2, 201720,000 milesIN

WATER IN FUEL LIGHT COMES ON FOR NO REASON, KNOWN DEFECT WITH WIRING/SENSOR. COULD LEAVE YOU DISABLED ON ROADWAY. ENGINE WARRANTY REQUIRES YOU TO STOP AND HAVE IT CHECKED OR COULD VOID WARRANTY. THEY HAVE SERVICE BULLETINS. NEEDS TO BE A FULL RECALL FOR THE DEFECTIVE PARTS

Service Brakes
Filed Jul 25, 201737,000 milesCO

LEFT FRONT CALIPER IS NOT RELEASING, ONE OR BOTH PISTONS SEEM TO BE HANGING UP. INCONSISTENT PROBLEM WHILE DRIVING AND WHEN THIS HAPPENS, VEHICLE PULLS HARD LEFT WHEN BRAKING. BEEN TO DEALER TWICE AND ALL THEY DID WAS LUBE THE SLIDE PINS. NOW VEHICLE IS PAST 3/36 WARRANTY

Power Train
Filed Jul 1, 201724,988 milesCA

DEAD PEDDLE ISSUES

Engine
Filed Jun 26, 201717,000 milesWV

THIS TRUCK HAS A VERY CAPABLE MOTOR. HOWEVER, THE ELECTRONICS GOVERNING THE MOTOR HAVE MADE IT UNSAFE. WHEN YOU FLOOR THE GAS PEDAL (AND REALLY NEED THE TRUCK TO MOVE FOR SAFETY, TO CLEAR AN INTERSECTION OR MERGE) THERE IS NO RESPONSE. KNOWING TRUCKS LIKE I DO, THIS VEHICLE SHOULD HAVE MORE THAN ENOUGH POWER TO MOVE SWIFTLY BUT INSTEAD IT JUST CRAWLS DUE TO ELECTRONIC REGULATION ON THE MOTOR. THIS IS A HUGE SAFETY CONCERN.

Steering
Filed Jun 12, 201789,900 milesCT

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 60 MPH, THE VEHICLE HIT A BUMP IN THE ROADWAY AND INADVERTENTLY VEERED TO THE RIGHT. THE VEHICLE CROSSED OVER THREE LINES OF TRAFFIC UNTIL IT CAME TO A STOP ON THE SIDE OF THE ROADWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAMBY CHRYSLER JEEP DODGE RAM (LOCATED AT 665 DANBURY RD, RIDGEFIELD, CT 06877 (888) 620-0047) WHERE IT WAS DIAGNOSED WITH A LOOSE BRACKET THAT PULLED THE NUT INSERTS OUT OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THEN TAKEN TO DANBURY CHRYSLER DODGE JEEP RAM LOCATED AT 100B FEDERAL RD, DANBURY, CT 06810, (203) 730-5737 WHERE THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.

Vehicle Speed Control
Filed Jun 1, 2017100 milesCA

"DEAD PEDAL" ISSUE- WHEN YOU NEED TO ACCELERATE QUICKLY IN TRAFFIC, AND YOU PUSH THE ACCELERATOR PEDAL MORE THAN ABOUT 70%, THE TRUCK JUST SITS THERE... LIKE THERE IS NO POWER. IT WILL EVENTUALLY (4-6 SECONDS LATER) SLOWLY INCREASE SPEED, OR IF YOU FEATHER THE PEDAL, IT WILL ACCELERATE INTO TRAFFIC. THIS IS A SAFETY CONCERN WHEN PULLING INTO TRAFFIC FROM A SIDE STREET, OR OTHER TIMES WHEN ENTERING FASTER MOVING TRAFFIC. IT DOES NOT SEEM TO BE TURBO LAG, BUT RATHER SOME KIND OF PROGRAMING IN THE DRIVE TRAIN THAT KEEPS THE TRUCK FROM ACCELERATING BRISKLY WHEN PUSHING ON THE PEDAL..... THIS HAPPENS FREQUENTLY, THE LISTED DATE IS THE LAST TIME I FELT IT. IT HAS HAPPENED AT LEAST 30-40 TIMES SINCE I HAVE BOUGHT THE TRUCK NEW IN JAN 2013. NOTE: I AM NOT TALKING ABOUT BEING ABLE TO DRAG RACE OR SMOKE TIRES... I AM TALKING ABOUT WHEN YOU NEED TO QUICKLY PULL OUT INTO TRAFFIC... DEFINITE SAFETY ISSUE...

Power Train
Filed May 12, 201722,000 milesGA

TRANSMISSION GEAR SELECTOR REMAINS LOCKED IN PARK FROM 5 TO >30 SECONDS, AFTER STARTING ENGINE AND DEPRESSING BRAKE PEDAL FIRST. GEAR SELECTOR CANNOT BE THEN MOVED WITH ENGINE RUNNING AND BRAKE PEDAL DEPRESSED. THUS VEHICLE CANNOT BE DRIVEN.

Engine
Filed Apr 12, 201735,000 milesID

WHEN I ACCELERATE THERE IS A LAG. THIS IS FROM A STOP OR WHILE APPLYING THE ACCELERATOR, AND PUSHING IT MORE TO PASS OR MERGE. ALSO THIS LAG AT ANY SPEED SEEMS TO MAKE THE TRUCK LUNGE, AND IT FEELS LIKE IT MAY BE SHIFTING WRONG.

Service Brakes
Filed Apr 11, 20178,000 milesMA

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING ON SEVERAL OCCASIONS, THE ANTI-LOCK BRAKE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO OPERATE AS INTENDED. THE DEALER DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED, AND THE ANTI-LOCK BRAKING MODULE NEEDED TO BE RE-CALIBRATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Suspension
Filed Mar 31, 201748,000 milesVA

THE VEHICLE SHAKES AT HIGHWAY SPEEDS . I JUST REPLACES ALL 4 TIRES .

Suspension
Filed Mar 23, 2017130,000 milesMI

TIRE PRESSURE MONITORING SYSTEM LIGHT KEEPS GOING OFF FOR THE RIGHT REAR WHEEL WILL KEEP SHOWING NO AIR PRESSURE. THIS IS A INTERMITTENT PROBLEM. IT HAS BEEN IN THE DEALERSHIP NOW CLOSE TO 10 DAYS IN THE LAST 7 MONTHS AND THE PROBLEM HAS BEEN GOING ON A YEAR NOW. IT STARTED HAPPENING AFTER A RECALL ONOT THE TRUCK WAS PERFORMED. THE BALL JOINTSO ON THE TRUCK WAS REPLACED ABOUT A YEAR AGO AND IN SEPTEMBER WHEN I TOOK IT TO THE DEALERSHIP FOR WORK IN TOLD THEM THEY WERE BAD AND CHECK IT OUT.AND NOTHING WAS DONE. IT IS AT THE DEALERSHIP AS I WRITE THIS AND I LET THEM KNOW THETHAT WERE BAD AGAIN THERE IS CLUNKING WHEN YOU JACK THE TRUCK UP AND PUSH ON THE TIRE. ALSO VIBRATION WHEN DRIVEN. BOTH OF THESE PROBLEMS ARE A SAFETY ISSUES. THESE PROBLEMS HAVE BEEN GOING ON FOR WAY TO LONG AND LIFE OF THE BALL JOINT SHOULD BE LONGER THEN 4-5 MONTHS.

Engine
Filed Mar 14, 201749,294 milesAZ

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING AND BRAKING FAILED WITHOUT WARNING. THE CONTACT TURNED ON THE HAZARD LIGHTS AND FORCEFULLY STEERED TO THE SIDE OF THE CURB ON A HILL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP BEARING AND SERPENTINE BELT WERE NOT INSTALLED, AND THE COOLANT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 49,294.

Air BagsCrash1 injured
Filed Mar 2, 201739,000 milesSC

TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING ON A TWO LANE ROAD, ANOTHER VEHICLE WAS IN A CRASH AND STRUCK THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL, TREATED, AND RELEASED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 04/20/17 *BF *CN

Engine
Filed Feb 21, 2017100 milesOH

DEAD PEDAL. ACCELERATOR PEDAL DELAY IS DOWNRIGHT DANGEROUS WHEN PULLING OUT INTO TRAFFIC. PROBLEM IS WORSE WHEN COMING TO A ROLLING STOP OR SLOW DOWN, THEN REAPPLYING THROTTLE. IT'S CAUSED SOME NEAR MISS INCIDENTS. DATE OF INCIDENT IS ASKED FOR BELOW, BUT THE PROBLEM HAS BEEN THERE SINCE DAY ONE AND IS CONSISTENT.

Steering
Filed Feb 6, 201752,507 milesNH

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 20 MPH, THE VEHICLE DRIFTED FROM ONE LANE TO ANOTHER WITHOUT WARNING. THE CONTACT WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRAG-LINK HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,507.

Wheels
Filed Feb 2, 20177,000 milesPA

THE MANUFACTURE REQUIRES TIRE PRESSURE BE INFLATED TO 80 PSI IN THE REAR TIRES. THIS MAKES TRACTION AND STABILITY VERY HARD TO MANEUVER ON SNOW/ICY COVERED ROADS. TIRE PRESSURE IS UNBALED TO BE LOWERED BECAUSE OF TPS LIGHT ON DASH FLASHING AND BEEPING. I LOST CONTROL SEVERAL TIMES A SLOW SPEEDS, BECAUSE OF THE PRESSURE.

Suspension
Filed Jan 24, 201730,000 milesPA

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING UNDER 10 MPH AND TURNING RIGHT OR LEFT, THERE WAS A CLUNKING NOISE FROM THE FRONT SUSPENSION AND EXCESSIVE WEAR ON THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED TO PASS INSPECTION. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE BALL JOINTS WERE IN SPECIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Steering
Filed Dec 20, 201697,323 milesTX

2014 TRADESMAN 2500, APPROXIMATELY 92,500 MILES RIGHT FRONT HUB FAILED AT 91000 DESTROYING ROTOR, CALIPER, BRACKET, PADS, ABS WIRING MELTED. REPLACED HUB WITH USA MOOG BRAND AND REMAINING PARTS WITH MOPAR GENUINE. VEHICLE RETURNED APPROXIMATELY ONE MONTH LATER AND CENTER DRAG LINK TORN FROM COUPLER ADJUSTER DUE TO APPARENT THREAD FAILURE. FAILURE DESTROYED BOTH ENDS OF DRAG LINK FROM PITMAN ARM TO RIGHT WHEEL KNUCKLE. COUPLER ADJUSTER THREADS DESTROYED AS WELL. FAILURE OCCURRED WHILE EXITING OWNERS PROPERTY AT LOW SPEED. FORTUNATE FOR OWNER. THIS TRUCK IS PRIMARILY A HIGHWAY ROAD VEHICLE AND HAS SPENT VERY LITTLE TIME "OFF-ROAD" OR ON UNIMPROVED ROADWAYS. THE TRUCK IS NOT EQUIPPED WITH A STEERING DAMPNER SHOCK. TRUCK HAS BEEN TOWED TO AUTHORIZED RAM FACILITY FOR FURTHER INSPECTIONS AND TO ADDRESS FOUR RECALLS FOR WHICH OWNER INDICATES HAS RECEIVED NO NOTIFICATION.

Steering
Filed Dec 5, 2016CA

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash1 injured
Filed Nov 9, 2016WV

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 RAM 2500. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS). MONTHS LATER, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REACHED FOR THE GLOVE BOX, VEERED OFF THE ROAD, CRASHED INTO A GUARDRAIL, AND STOPPED IN A FIELD. THE CURTAIN AIR BAGS AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM, LEFT SHOULDER, LEFT SIDE OF THE FACE, AND BRUISES TO THE LEFT EYE. MEDICAL TREATMENT WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD RESPOND WITHIN 48 HOURS. WHEN THE CONTACT HAD NOT HEARD FROM THE MANUFACTURER, BUT THEY LATER SENT AN INDEPENDENT INVESTIGATOR TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS WAITING FOR THE RESULTS OF THE INVESTIGATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 02/22/17 *BF UPDATED 7/6/18*JB

Engine
Filed Nov 7, 20164,000 milesAR

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2016 WHILE DRIVING APPROXIMATELY 75 MPH, A WARNING DISPLAYED INDICATING THAT THE SPEED WOULD REDUCE TO 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSION SYSTEM, THE CATALYTIC CONVERTER, AND GASKETS WOULD NEED TO BE REPLACED. IN OCTOBER 2016 WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAN ASSEMBLY, THE POWER STEERING, AND THE POWER BRAKE FAILED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,000.

Steering
Filed Nov 5, 201612,320 milesTX

STEERING ROD ADJUSTING NUTS CONTINUE TO COME LOOSE HAS BEEN TO THE DEALER THREE TIMES AND GOING BACK TO THE DEALER NEXT WEEK FOR THE SAME PROBLEM THIS ISSUE STARTED IN MAY AND HAS NOT BEEN RESOLVED BEFORE THE THIRD VISIT I CONTACTED CHRYSLER AND RECEIVED A CASE NUMBER WAS TOLD TO TAKE IT TO THE DEALERSHIP AND THE DEALERSHIP KEPT THE VEHICLE ALL DAY TOLD ME THEY REALIGNED THE FRONT AND TIGHTENED UP THE ADJUSTMENT NUTS SHOULD BE GOOD TO GO; THAT WAS 7 WEEKS AGO NOTICED THAT THE STEERING WAS GETTING LOOSE AGAIN TOOK IT TO THE DEALER TODAY WAS TOLD TO COME BACK ON MONDAY SO THEY CAN LOOK AT IT AGAIN; I TOLD THEM THERE MUST BE AN ISSUE WITH THAT ROD OR ADJUSTMENT NUT FOR THIS TO KEEP HAPPENING AND TALKED TO THE GENERAL MANAGER HE AGREES THERE MUST BE AN ISSUE; CHRYSLER AND THE DEALERSHIP IS AWARE OF THIS PROBLEM AND THEY SHOULD FIND A SOLUTION AND FIX IT OR CONSIDER A RECALL THIS IS A DANGEROUS AND SAFETY ISSUE THIS TRUCK ONLY HAS 15580 MILES ON IT. THIS SAFETY ISSUE WAS FIRST NOTICED WHEN THE STEERING WHEEL WAS OFF CENTER THE TRUCK HAD 12320 MILES ON IT AT THIS TIME; ONE ANOTHER NOTE I HAD MADE A COMPLAINT ABOUT THE FRONT TIRES WEARING ON THE EDGES AND WAS TOLD THAT THESE TRUCKS ARE JUST HARD ON TIRES WHICH NOW I BELIEVE IS A MECHANICAL ISSUE PARTLY BY THE STEERING AND FRONT END; IF THIS ISSUE IS NOT CORRECTED I'M CONSIDERING A LEMON LAW ATTORNEY HAS MY NEXT STEP, BUT DUE TO THIS BEING WHAT I CONSIDER A SAFETY ISSUE NHTSA SHOULD BE NOFIED BEFORE SOMEONE HAS A SERIOUS ACCIDENT

Power Train
Filed Nov 2, 201627,000 milesGA

I HAVE HAD SEVERAL INCIDENTS THIS YEAR OF THE TRANSMISSION LEVER BEING STUCK AT PARK. THIS IS WITH ENGINE ON, BRAKE PEDAL DEPRESSED, AND EMERGENCY BRAKE RELEASED. AFTER 30-60 SEC, AND REPEATED ATTEMPTS TO GENTLY WIGGLE THE LEVER, IT WILL EVENTUALLY MOVE TO DRIVE. THREE TRIPS WERE TAKEN TO THE LOCAL DODGE RAM DEALER FROM JUNE TO NOVEMBER THIS YEAR, WHO CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM.

Vehicle Speed Control
Filed Oct 27, 20161,000 milesCT

MY 2014 RAM 2500 6.7 DIESEL TRUCK HAS A PROBLEM WITH A THROTTLE HESITATION IN CERTAIN SITUATIONS (DEAD PEDAL) THE PROBLEM IS IF YOU GIVE IT SOME THROTTLE AND THEN YOU LET OFF SLIGHTLY AND REAPPLY THE THROTTLE AGAIN THE TRUCK WILL NOT RESPOND TO THE THROTTLE INPUT FOR A COUPLE OF SECONDS! THIS SITUATION CAN BE VERY DANGEROUS AND HAS PUT ME IN A BAD SITUATION SEVERAL TIMES NEARLY CAUSING AN ACCIDENT! THIS NEEDS TO BE ADDRESSED!

Engine
Filed Oct 22, 2016MI

WHEN YOU ARE ACCELERATING IN THIS VEHICLE AND YOU HAVE TO LIFT FROM THE THROTTLE AND THEN START ACCELARATING AGAIN, THE TRUCK WILL NOT RESPOND. EXAMPLES OF WHEN THIS SITUATION FREQUENTLY OCCURS ARE: MERGING ON AN EXPRESSWAY, LEAVING A STOP SIGN OR TRAFFIC SIGNAL, TURNING LEFT THROUGH ONCOMING TRAFFIC AND BUSY STOP AND GO TRAFFIC. IT ALWAYS HAPPENS IN THESE SITUATIONS AND I FEEL IT IS QUITE DANGEROUS. WHEN THE TRUCK WAS NEW, I LEFT A STOP SIGN, HAD TO LET OFF THE THROTTLE AND THEN GET BACK ON IT AND THE TRUCK SIMPLY WOULDN'T MOVE. I HAD TO COAST OFF ONTO THE SHOULDER AND THEN TAKE OFF FROM A DEAD STOP. IT HAS NOT DONE IT THAT BAD SINCE, BUT IT IS STILL THERE AND A MAJOR SAFETY CONCERN.

Structure › Body
Filed Oct 19, 201623,000 milesTX

OUR 2014 DODGE RAM 2500 WAS TURNED IN ON 8/10/16 TO OUR LOCAL DEALERSHIP FOR REPAIR WORK ON THE SAFETY RECALL R46. AFTER FINDING TWO CRACKS ON THE TRACK BAR BRACKETS AFTER INITIAL INSPECTION, OUR LOCAL DEALERSHIP DID NOT FOLLOW THE PROPER RECALL INSTRUCTIONS FOR REPAIR WORK BY FAILING TO DISPATCH CHRYSLER'S WELDING TEAM TO THEIR DEALERSHIP FIRST AND INSTEAD USED NON-CERTIFIED CHRYSLER WELDERS TO MAKE THE RECALL REPAIRS TO OUR VEHICLE INSTEAD. OUR LOCAL DEALERSHIP INITIALLY ASKED US TO SIGN A WAIVER RELEASING THEM OF ANY WRONG DOING IN ORDER TO GET OUR VEHICLE BACK SOONER (WE DECLINED). ONCE THE CHRYSLER WELDING TEAM WAS NOTIFIED AND BECOME INVOLVED WITH THE LOCAL DEALERSHIPS ERROR THEY DEEMED THE OTHER NON CHRYSLER CERTIFIED WELDERS WORK UNSATISFACTORY AND THEREFORE THEY WOULD NOT STAND BEHIND THE WORK THAT WAS HANDLED BY THE LOCAL DEALERSHIP. THE LOCAL DEALERSHIP ADMITTED TO THEIR ERROR AND AS A RESULT WERE TOLD TO START OVER AND REPLACE THE ENTIRE FRAME TO OUR VEHICLE AT THE LOCAL DEALERSHIPS EXPENSE BEFORE MOVING FORWARD. TO DATE, OUR VEHICLE HAS BEEN IN THEIR POSSESSION FOR OVER 70 DAYS AND OUTSIDE FROM THEM GIVING US TWO DIFFERENT LOANER VEHICLES AND THE COMPLETE RUN AROUND - WE STILL HAVE NOT RECEIVED ANY DOCUMENTATION, OFFICIAL PAPERWORK, OR DETAILS WITH EXPLANATION OF THE EXACT REPAIRS OR WORK THE DEALERSHIP/CORPORATE CHRYSLER HAS DONE OR SHOWING WHAT CHANGES HAVE BEEN MADE TO OUR VEHICLE DESPITE OUR REPEATED REQUESTS, NOR IF OUR VEHICLE WILL BE DEEMED SAFE AGAIN OR W

Fuel/Propulsion System
Filed Oct 15, 201636,000 milesGA

VEHICLE HAS HIGH DELAY TIME WHEN ACCELERATING TO FULL THROTTLE. THERE IS A 2-4 SECOND DELAY WHEN DEPRESSING THE PEDAL TO FULL THROTTLE BEFORE THE ENGINE RESPONDS. THIS IS A MAJOR SAFETY CONCERN WHEN ENTERING AN INTERSECTION OR MERGING INTO HIGH SPEED TRAFFIC. I FEEL AS THOUGH THIS MUCH LAG TIME IS EXCESSIVE AND NEEDS TO BE ADDRESSED AS IT IS A MATTER OF TIME BEFORE THIS RESULTS IN AN ACCIDENT.

Vehicle Speed Control
Filed Oct 15, 201636,000 milesGA

VEHICLE CONSISTENTLY HAS NO THROTTLE RESPONSE FOR A SECOND OR TWO WHEN GOING FROM STATIONARY TO FULL THROTTLE. PRIMARILY WHEN MAKING A QUICK DECISION TO PULL OUT AT AN INTERSECTION OR MERGE INTO TRAFFIC. IF THE ACCELERATOR IS PUSHED THEN RELEASED AND PUSHED AGAIN THERE IS AN EXTREMELY LAG. THIS IS ESPECIALLY DANGEROUS DUE TO THE FACT THAT IF YOU ARE NEEDING FULL THROTTLE ACCELERATION ALL OF MY SITUATIONS HAVE REQUIRED NEEDING IT FAST. THE ACCELERATION BEING DELAYED HAS RESULTED IN NEAR MISSES WHEN ENTERING AN INTERSECTION AS SECONDS OF DELAY IN RESPONSE CAUSES APPROACHING VEHICLES TO GET CLOSER THAN THEY EVER SHOULD.

Fuel/Propulsion System
Filed Oct 8, 201612,000 milesNM

WHEN ACCELERATING FROM STOP, OR FROM LOW SPEEDS, THE VEHICLE HAS A 4-5 SECOND DELAY BEFORE THE TURBO SPOOLS UP. FEELS LIKE A DEAD PEDAL WHEN MERGING INTO TRAFFIC.

Steering
Filed Sep 28, 2016CA

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/14/16 *BF

Air Bags
Filed Sep 6, 2016AK

THREE ACTIVE RECALLS ON VEHICLE THAT DEALER WILL NOT FIX DUE TO TRAVEL REQUIRED. VEHICLE IS IN REMOTE ALASKAN VILLAGE. DEALER WANTS US TO SHIP THE VEHICLE TO ANCHORAGE AT OUR COST. COST TO SHIP VEHICLE TO AND FROM VILLAGE WILL COST US OVER $6000. COST FOR DEALER TO FLY A MECHANIC TO VILLAGE IS ABOUT $600. RECALLS ARE: NHTSA RECALL NUMBER: 15V-459 RECALL DATE: SEPTEMBER 4, 2015 MANUFACTURER RECALL NUMBER: R36 NHTSA RECALL NUMBER: 15V-460 RECALL DATE: AUGUST 21, 2015 MANUFACTURER RECALL NUMBER: R23 NHTSA RECALL NUMBER: 15V-541 RECALL DATE: OCTOBER 2, 2015 MANUFACTURER RECALL NUMBER: R46 LOCAL DEALER IS: ANCHORAGE CHRYSLER DODGE 2601 E. 5TH AVENUE ANCHORAGE, AK 99501

Steering
Filed Sep 1, 201624,000 milesNY

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTICE FOR THE SWAY/TRACK BAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK NUT WAS LOOSELY CONNECTED. AS A RESULT, THE BOLT WAS TIGHTENED AND THE SWAY/TRACK BAR WAS REPLACED. WEEKS LATER, THE CONTACT NOTICED THAT THE STEERING WHEEL WAS NOT PROPERLY ALIGNED AND THERE WAS AN EXTREMELY STRONG VIBRATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TIRES WERE INSPECTED AND THE SWAY/TRACK BAR WAS REPLACED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ram 2500 → · Every 2500 year → · How the figures are calculated →