Page 7 of 7 · complaints 301–344 of 344

2014 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Feb 20, 2015GA

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Feb 15, 20152,500 milesCT

WHILE TRAVELING ON MILLED PAVEMENT AT 60MPH THE TRUCK HIT A BUMP AND BEGAN TO 'DEATH WOBBLE' CAUSING THE FRONT AXLE TO MAKE CONTACT WITH MULTIPLE SUSPENSION PARTS. THE TRUCK CONTINUED TO WOBBLE VIOLENTLY AS I SLOWED, ONCE I HIT 30MPH THE TRUCK STOPPED WOBBLING. THE TRUCK EVER SINCE HAS HAD A HIGHWAY SPEED VIBRATION THAT SHAKES THE WHOLE CAB AND SEATS. I PHOTOGRAPHED AREAS OF CONTACT 1. FRONT DIFFERENTIAL COVER MADE CONTACT WITH THE TRACK BAR MOUNT. 2. TRACKBAR ON PASSENGER SIDE MADE CONTACT WITH SPRING HOLDER. 3 PASSENGER SIDE TRAILING ARM MADE CONTACT WITH THE FRAME. DEALERSHIP IMMEDIATELY STATED THERE WAS NO DEFECT WITH THE TRUCK, AND RELUCTANTLY CHANGED THE STEERING STABILIZER. THE TRUCK CONTINUES TO VIBRATE AND AFTER A SWAP OF ALL FOUR FIRESTONE TIRES UNDER WARRANTY THE VEHICLE STILL HAS A VIBRATION THAT RAM REFUSES NOW TO WORK ON. I HAVE INSPECTED THE DRIVESHAFTS MYSELF AND VIDEOED WHAT APPEARS TO BE ABOUT 1/8'' RUNOUT AND THE DEALERSHIP STATED IF I ATTEMPTED TO HAVE THE DRIVESHAFT INSPECTED BY A 3RD PARTY MY WARRANTY WILL BE VOIDED. THE VEHICLE HAS BEEN IN THE SHOP ABOUT 48 DAYS SINCE AUGUST AND HAS NOT BEEN FIXED. *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Feb 13, 20152,787 milesOR

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE ENGINE TURNED OFF AND THE "PUT VEHICLE IN PARK" WARNING LIGHT FLASHED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS NOT SHIFTING GEARS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TCM FLASH NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,787. UPDATED 04/10/15*LJ

Engine
Filed Feb 10, 201512,152 milesAK

TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE AND THE DIESEL EXHAUST FLUID WARNING LIGHT ILLUMINATED AS THE VEHICLE DECELERATED TO 5 MPH. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,152.

Tires
Filed Feb 9, 20151,000 milesND

TIRE SENSOR SYSTEM GOES OFF ALL THE TIME AND THEN RESETS AFTER AWHILE. NO CERTAIN SPEED OR TIME. *TR

Fuel System, Diesel
Filed Jan 30, 20158,000 milesAK

TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DIESEL EXHAUST FLUID WARNING LIGHT AND A WARNING MESSAGE ADVISING THE CONTACT TO SEE THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE TEMPERATURE GAUGE ON THE DRIVER'S SIDE MIRROR FAILED TO OPERATE IN COLDER TEMPERATURES. THE DEALER DIAGNOSED THAT THE TEMPERATURE SENSOR FAILED AND MADE THE NECESSARY REPAIRS. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Vehicle Speed Control
Filed Jan 14, 20154,700 milesCO

WENT TO ACCELERATE WHEN THE GAS PEDAL WENT TO THE FLOOR STUCK AND REACHED SPEEDS 110 MPH, HIT THE BRAKES THINKING I HIT CRUISE CONTROL, RELEASED BRAKE ONLY TO SEE THAT IT DID NOT SLOW DOWN, HIT THE BRAKES AGAIN AND PUT IN NEUTRAL TWICE, DID NOT WANT TO TURN OFF KEY AT THAT TIME BEING ON A BUSY HIGHWAY I-25. THE SECOND TIME IN NEUTRAL IT SHUT ITSELF DOWN BECAUSE RPMS WERE SO HIGH, FINALLY THE PEDAL CAME UP ON ITS OWN. IT WAS FLASHING AT THE TIME THROTTLE SENSOR AND THE RED LIGHTING BOLT. I BROUGHT IT IN AND CODES CAME UP, I WAS TOLD THE CODE CAME UP FOR BRAKES AS THEY SAID IT WAS DUE TO ME DRIVING WITH TWO FEET, [XXX]. THEY RELEASED THE VEHICLE TO ME SAYING IT WAS SAFE TO DRIVE BECAUSE THEY COULD NOT GET IT TO HAPPEN AGAIN. SO NOW I HAVE TO DRIVE A BRAND NEW VEHICLE WORRYING IF THIS IS GOING TO HAPPEN AGAIN AND WHERE IT MIGHT HAPPEN, ON ONE OF THE COLORADO PASSES, OR IN TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Tires
Filed Dec 17, 20141,500 milesAZ

TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT TRIGGERING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVER INFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVER INFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. *TR

Power TrainCrash
Filed Dec 13, 20144,700 milesAZ

THE REAR DIFFERENTIAL LOCKED UP WHILE TOWING OUR RV, WHICH CAUSED US TO JACKKNIFE AND SUBSEQUENTLY FLIPPING OUR RV. THE RV IS A TOTAL LOSS AND THE TRUCK HAS SIGNIFICANT DAMAGE. THERE WAS A LOUD POP OR BANG AND THEN MAYBE A SECOND OR SO BEFORE THE REAR END SEIZED. THE TRUCK SHUT DOWN DURING THIS WHICH LEFT US WITH NO BRAKES FOR THE RV AND THE TRUCK ALMOST FLIPPED WITH RV. THE MECHANIC AT THE SERVICE CENTER SHOWED US THE SPIDER GEAR SHAFT IN THE DIFFERENTIAL, WHICH HAD BROKEN LOOSE SOMEHOW AND JAMMED AGAINST THE DRIVESHAFT GEAR, THEREBY LOCKING THE DIFFERENTIAL AND POWERTRAIN. THIS SEEMS TO BE A COMMON PROBLEM WITH RAM TRUCKS AS THE INVESTIGATIONS HAVE BEEN GOING ON FOR YEARS. WE WERE LUCKY ENOUGH TO HAVE JUST EXITED THE FREEWAY BEFORE THIS HAPPENED. IF THIS HAD HAPPENED ON THE FREEWAY, MY WIFE AND MYSELF COULD HAVE BEEN KILLED AND ANY NUMBER OF DRIVERS THAT WERE AROUND US. THE FREEWAY WE HAD JUST EXITED WAS PRETTY BUSY WITH SEMI'S AND CARS ALIKE. THIS KIND OF CATASTROPHIC FAILURE ON A NEW TRUCK WITH ONLY 4700 OR SO MILES IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED. *TR

Steering
Filed Dec 3, 201465 milesPA

A WEEK AFTER I BOUGHT THE TRUCK THE PROBLEMS BEGAN, THE STEERING STARTED RATTLING EVERY TIME I TURNED LEFT AND ON A FEW OCCASIONS IT GOT EXTREMELY HARD TO STEER THE TRUCK, THEY REBUILT THE FRONT AXLE ONCE THEN FINALLY REPLACED THE WHOLE FRONT AXLE ASSEMBLY AND WIRING. THE TRUCK SHAKES BAD AT 65+ WITH THE FACTORY FIRESTONE TIRES I REPLACED THEM. THE A/C VENT CONTROLS STOPPED WORKING THE MOTORS AND HEATER CORE HAD TO BE REPLACED. THE ACCELERATOR/THROTTLE IS EXTREMELY DELAYED ALMOST TO THE POINT OF BEING DANGEROUS AND WHEN YOU LET OFF THE THROTTLE THE TRUCK VIOLENTLY BANGS INTO GEAR. THE SERVICE DEF LIGHT CAME ON YESTERDAY 12/2/14 WITH 3/4 FULL TANK. I JUST REACHED 8500 MILES AND THESE TRUCKS ARE DANGEROUS I HOPE CHRYSLER FIXES THESE NIGHTMARE PROBLEMS. *JS

Power Train
Filed Nov 14, 20147,680 milesFL

2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR

Engine
Filed Nov 3, 20148,000 milesTX

MY 2014 RAM DIESEL HAS WHAT PEOPLE CALL THROTTLE LAG. MINE IS MORE SEVERE THAN THE OTHER SAFETY COMPLAINTS FILED. MY TRUCK SOMETIMES WILL DIE WHEN THE THROTTLE IS SLIGHTLY DEPRESSED THEN YOU COAST TO THE SIDE OF THE ROAD AND THE TRUCK IS IDLING, AFTER A FEW SECONDS YOU CAN DRIVE OFF WITH THE ENGINE MISSING, THEN WITH THE ENGINE LIGHT ON IT WILL RUN FINE FOR A WHILE. IT HAS SET AT THE DEALERSHIP GOING INTO THE FOURTH WEEK. THIS IS THE FIFTH DODGE 2500 DIESEL I HAVE OWNED, WITH NO PROBLEMS ON THE OTHERS. *TR

Suspension
Filed Oct 28, 20141,000 milesCA

I BOUGHT A NEW 2014 DODGE RAM 2500 (DIESEL) IN JUNE 2014. AFTER A SHORT TIME OF HAVING MY VEHICLE, I NOTICED IT LEANED TO THE LEFT SIDE. I MEASURED THE WHEELBASE OF MY VEHICLE AND FOUND THE RIGHT SIDE WAS ONE INCH HIGHER THAN THE LEFT SIDE. WHEN LOOKING AT MY VEHICLE ON LEVEL GROUND, IT APPEARS THERE IS A FLAT TIRE WHEN IF FACT THERE IS NOT. I CHECKED THE TIRE PRESSURE TO ENSURE IT WAS EVEN ON ALL TIRES AND IT WAS. I REPORTED THE PROBLEM TO DCH JEEP DODGE CHRYSLER OF TEMECULA WHERE I BOUGHT THE VEHICLE. THEY INSPECTED THE VEHICLE AND STATED THE VEHICLE DOES IN FACT LEAN, BUT IT ONLY LEANS 3/4 OF AN INCH ON THE LEFT SIDE AND IT FELL WITHIN THEIR GUIDELINES OF A MAX LEAN OF 3/4. I TOLD THEM IT WAS NOT 3/4 OF AN INCH AND WAS ONE INCH. FRUSTRATED WITH THIS DEALERSHIP, I TOOK MY VEHICLE TO ANOTHER DEALERSHIP WHO INSPECTED THE VEHICLE AND THEY CONFIRMED MY VEHICLE LEANS ON THE LEFT SIDE ONE INCH. DODGE WILL NOT FIX THIS PROBLEM FOR ME OR EXPLAIN TO ME THE REASON MY VEHICLE LEANS. MY VEHICLE DOES NOT APPEAR SAFE TO DRIVE NOR DO I FEEL SAFE DRIVING IT WITH MY FAMILY BECAUSE IT LEANS SO MUCH AND IT SEEMS AS IF MY VEHICLE WILL CRASH. *TR

Power Train
Filed Oct 26, 201417,000 milesCA

WHILE TOWING APPROXIMATELY 11000 LBS, THE VEHICLE BEGAN BUCKING AGGRESSIVELY WHILE IN 4TH AND 5TH GEAR. WE WERE TOWING THREE HORSES AND HAD TO SLOW THE VEHICLE AND DOWNSHIFT INTO THIRD GEAR TO GET THE BUCKING TO STOP. ALSO, THE VEHICLE WILL NOT UP-SHIFT AFTER UTILIZING THE TRANSMISSION BRAKING FEATURE WHEN DESCENDING A GRADE WHILE TOWING. YOU HAVE TO MANUALLY DISABLE THE TOW HAUL MODE AND WAIT FOR TRANSMISSION TO SHIFT. CHRYSLER IS AWARE OF THE PROBLEM, HAS HAD MANY CUSTOMER COMPLAINTS, AND HAS NO FIX AT THIS TIME OTHER THAN TOW IN THIRD GEAR. BEWARE WHEN TOWING LIVESTOCK OR TOWING ON SLIPPERY ROADS, THIS TRANSMISSION BUCKING PROBLEM IS SEVERE ENOUGH TO CAUSE INJURY TO YOUR ANIMALS OR CAUSE YOU TO LOSE CONTROL OF YOUR VEHICLE. IT FEELS LIKE THE TRANSMISSION SLIPS IN AND OUT OF GEAR. THIS PROBLEM IS WELL DOCUMENTED AND AND ACKNOWLEDGED BY THE DEALER AND CHRYSLER. *TR

Engine
Filed Oct 16, 20142,562 milesAL

1. CHECK ENGINE LIGHT CAME ON 4 SEPT 2014 BROUGHT IT TO DEALERSHIP THEY CLEARED THE CODE AND GAVE ME THE TRUCK BACK BECAUSE THE CODE DID NOT RETURN WHILE IT WAS IN THEIR POSSESSION. 2. THIS SAME ISSURE HAS OCCURED 4 MORE TIMES SINCE THAT DATE AND THE PROBLEM HAS NOT BE RESOLVED, EACH TIME THEY DID SOMETHING DIFFERENT, IE REPLACED A DOSING UNIT, REPLACED THE NOX SENSOR AND NOW AS OF 15 OCT 2014 ARE PREPARING TO REPLACE THE ECM OR BRAINS OF THE TRUCK. THE TRUCK HAS BEEN IN THE MORE THAN IN MY POSSESSION FOR THE SAME EXACT PROBLEM SINCE 5 SEPT 2014. 3. VEHICLE HAS VIBRATION BETWEEN 60 TO 80 MPH, HAS BEEN BACK TO THE DEALERSHIP ON THE DAY I PURCHASED AND ALSO MULTIPLE TIMES AFTER THAT, AND PROBLEM STILL HAS NOT BEEN CORRECTED BY RAM. 3 TIRES HAVE BEEN REPLACED AND NOW THE SERVICE MANAGER SAYS "IT OPERATES AS DESIGNED", ALTHOUGH THE MANAGER ALSO STATES THAT HE FEELS THE WOBBLE/VIBRATION BETWEEN THOSE SPEEDS AS WELL. 4. I HAVE BEGUN THE LEMON LAW PROCESS AND HAVE RECEIVED A CLAIM NUMBER BUT CHRYSLER HAS NOT YET CALLED ME BACK. *TR

Fuel/Propulsion System
Filed Oct 13, 2014267 milesMI

TURNIG LEFT ONTO DIXIE HWY FROM A PARKING LOT AND HIT THE GAS PEDAL AND IT TOOK ABOUT TWO SECONDS FOR THE TRUCK TO MOVE, ITS HAPPENED MANY TIME IN THE FEW MILE THAT I HAVE . *TR

Vehicle Speed Control
Filed Sep 18, 201410 milesOR

I HAVE A 2014 RAM WITH THE CUMMINS DIESEL ENGINE. THROTTLE LAG ON THESE TRUCKS IS DANGEROUS. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. *TR

Fuel/Propulsion System
Filed Sep 17, 20141,500 milesNV

WHEN PUSHING THE GAS PEDAL ALL THE WAY TO THE FLOOR IN ORDER TO MAKE AN EMERGENCY MANEUVER, THERE IS AN INCREDIBLE LAG BEFORE THE TURBO SPOOLS. *TR

Engine
Filed Sep 16, 20141,500 milesTX

A DEAD THROTTLE PEDAL OCCURS AT TWO DIFFERENT INSTANCES. ONE, WHEN FROM A DEAD STOP PULLING OUT INTO TRAFFIC. THE ACCELERATOR PEDAL WILL PRESS BUT THE VEHICLE WILL NOT GO OR CHANGE RPM FOR A SECOND, THEN THE VEHICLE WILL MOVE. TWO, WHEN TRYING TO PASS SOMEONE, OCCASIONALLY THE VEHICLE WILL EXHIBIT THE SAME DEAD PEDAL RESPONSE FOR A MOMENT THEN ACCELERATE. THIS IS MOST DEFINITELY UNSAFE FOR MY FAMILY. MULTIPLE DEALERSHIPS HAVE TOLD ME THEY CANNOT REPLICATE THE PROBLEM, BUT I HAVE RESEARCHED ONLINE AND MANY OTHERS HAVE EXPERIENCED THE SAME. IT IS A CONCERN THAT MUST BE FIXED. *TR

Electrical System
Filed Sep 9, 20144,500 milesMO

WHILE DRIVING THE VEHICLE I NEEDED TO CHANGE LANES AND SPEED UP. A VEHICLE WAS TO MY RIGHT AND INFRONT OF ME. I HAD TO LET OFF THE THROTTLE FOR A SECOND TO LET THE VEHICLE NEXT TO ME PASS. AS I PRESSED THE THROTTLE TO ACCELERATE AND PASS THE VEHICLE IN FRONT OF ME THERE WAS NO RESPONSE FROM THE VEHICLE. THERE WAS AT LEAST A TWO SECOND DELAY BEFORE THE VEHICLE STARTED ACCELERATING. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES FROM A STOP WHEN TRYING TO TURN INTO TRAFFIC. OTHER TIMES WHILE MOVING. IT SEEMS TO HAPPEN WHEN THE ACCELERATOR PEDAL IS DEPRESSED AND THEN PRESSED AGAIN WITHIN A SHORT PERIOD OF TIME. *TR

EngineCrash
Filed Aug 25, 20142,000 milesIN

THIS VEHICLE HAS THE WORST ACCELERATION AND TAKE OFF I HAVE EVER NOTICED. IF I HAD TO GET OUT OF THE WAY OF SOMETHING, I WOULD NOT BE ABLE TOO. IF NOT FIXED THIS WILL DEFIANTLY CAUSE AN ACCIDENT. I CAN'T EVEN PULL OUT ONTO THE HIGHWAY AND GET UP TO THE SAME SPEED AS OTHER TRAFFIC. WHEN I GOT IN MY WRECK IN JUNE I WAS TRYING TO PASS SOMEONE WHO WAS DRIVING SLOW AND I COULD NOT GET AROUND THEM QUICK ENOUGH AND THEY CUT ME OFF CAUSING OUR VEHICLE TO COLLIDE. *TR

Engine
Filed Aug 25, 20144,800 milesUT

I OWN A 2014 RAM 2500 CREW CAB WITH A CUMMINS DIESEL MOTOR WITH <5000 MILES. I PURCHASED THE VEHICLE BRAND NEW FROM A RAM DEALER ON 5.28.14. ON 8/24 I PUT THE VEHICLE INTO DRIVE AND THE RPMS IMMEDIATELY CLIMBED AND THE VEHICLE ACCELERATED COMPLETELY ON ITS OWN. I WAS NOT PUSHING THE ACCELERATOR WHATSOEVER. I WAS ABLE TO SLOW THE VEHICLE DOWN, BUT IT WAS DIFFICULT TO DO AND STRAINED THE BRAKES. IMMEDIATELY AFTER I LET OFF THE BRAKES THE VEHICLE IMMEDIATELY ACCELERATED AGAIN COMPLETELY ON ITS OWN. WITHIN 7 OR 8 SECOND THE VEHICLE WAS TRAVELING 50 MPH AND WAS ACCELERATING AT FULL SPEED--COMPLETELY ON ITS OWN. I SLAMMED ON THE BRAKES TO STOP AT A RED LIGHT AND WAS ALMOST UNABLE TO STOP. WHILE STOPPED AT THE RED LIGHT THE VEHICLE WAS STILL LUNGING FORWARD AS THE RPMS REMAINED HIGH.WHEN I LEFT OFF THE ACCELERATOR, THE VEHICLE TOOK OFF ON ITS OWN AGAIN. AT THIS POINT I WAS EXTREMELY CONCERNED AS I WAS NOT SURE IF I WOULD BE ABLE TO STOP IT AGAIN. A MESSAGE APPEARED ON THE SCREEN THAT SAID "SERVICE ELECTRONIC SPEED CONTROL." I WAS FINALLY ABLE TO STOP THE VEHICLE AGAIN AND I COULD SMELL THE BRAKES WHEN I TURNED IT OFF THIS TIME BECAUSE OF THE STRAIN TRYING TO STOP THE VEHICLE. OBVIOUSLY, I AM NOT DRIVING THE VEHICLE AT THIS TIME. MY SON WAS IN THE TRUCK AND WE COULD HAVE BEEN EASILY KILLED OR KILLED SOMEONE ELSE. I HAVE NOT YET CONTACTED THE DEALER (WILL DO SO TODAY), BUT WANTED TO REPORT THIS ASAP BECAUSE OF HOW SERIOUS OF AN ISSUE THIS IS. I HOPE THIS IS TAKEN SERIOUSLY. I DON'T WA

Vehicle Speed Control
Filed Aug 23, 20147,500 milesFL

THERE IS ABOUT A 1 FULL SECOND DELAY FROM THE MOMENT YOU PRESS THE ACCELERATOR AND THE MOMENT THE TRUCK ACCELERATES. I HAVE READ IT IS JUST SOMETHING YOU GET USED TO AND I HAVE TRIED. I REALIZED HOW DANGEROUS IT REALLY IS WHILE VISITING MY IN-LAWS LAST MONTH. THE STREET LEAVING THEIR COMMUNITY EXITS ON TO A 45 MPH ROAD WHERE THE INTERSECTION IS ON A BLIND CURB AND OVERGROWN. SEVERAL TIMES DURING MY VISIT I WOULD PRESS THE ACCELERATOR AND DURING THE FULL SECOND DELAY, A CAR WOULD COME INTO MY LINE OF SIGHT. I WOULD IMMEDIATELY HAVE TO GO INTO EVASIVE MANEUVERS TO AVOID A COLLISION. WHILE OVERGROWN BLIND INTERSECTIONS AREN'T THE NORM, THEY DO EXIT AND THE DELAY IN ACCELERATION ENDANGERS OCCUPANTS IN MY VEHICLE AS WELL AS OTHER DRIVERS. *TR

Vehicle Speed Control
Filed Aug 19, 2014375 milesCA

2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR

Vehicle Speed Control
Filed Aug 18, 20147,400 milesFL

I LOWERED PASSENGER REAR WINDOW. AIR CAME IN I ALL MOST LOST CONTROL OF MY TRUCK..PASSENGER FRONT SEAT VIBE RATED SO BAD IT CAME LOSE FROM FLOOR.. DODGE GARAGE SAID THIS IS NOT THEIR PROBLEM.. PEOPLE NEED TO KNOW ABOUT THIS PROBLEM.. *TR

Power Train
Filed Aug 11, 2014150 milesCA

2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR

Steering
Filed Aug 3, 2014100 milesID

DRIVING ON IDAHO HIGHWAY 21, SPEED LIMIT IS 45 WITH SLOWER SPEEDS REQUIRED AROUND CORNERS DUE TO THE WINDY ROAD. I WAS TRAVELING SOUTH AT APPROX MILE POST 26 ABOUT TO ENTER A SHARP RIGHT HAND CORNER AND SUDDENLY THE STEERING WHEEL WAS COMPLETELY LOOSE AND ROTATED WITHOUT MAKING ANY CHANGES IN THE TRUCK DIRECTION. ONCE A REALIZED I COULD NOT TURN I QUICKLY SLAMMED ON THE BRAKES AND CAME TO A STOP ON THE OPPOSITE SHOULDER. I BASICALLY CROSSED THE ONCOMING TRAFFIC LANE AND STOPPED JUST BEFORE EXITING THE ROADWAY. I WAS VERY LUCKY THIS CORNER HAD A SMALL TURNOUT AS MOST OF THE CORNERS DO NOT. ONCE THE VEHICLE STOPPED I SHUT OFF THE ENGINE. I IMMEDIATELY NOTICED THE STEERING WHEEL WAS FREE SPINNING WITH AN OBVIOUS MECHANICAL FAILURE. I RESTARTED THE ENGINE WITH THE SAME SYMPTOMS. I WAS ABLE TO MOVE THE TRUCK SLOWLY OUT OF ONCOMING TRAFFIC AND AGAIN SHUT THE ENGINE OFF. THE FRONT TIRES WERE A SLIGHT LEFT ANGLE AND WOULD NOT TURN WHEN THE STEERING WHEEL WAS TURNED. ONCE AGAIN, THE STEERING WHEEL IS FREE SPINNING LIKE IT HAS NO MECHANICAL CONNECTION TO THE ACTUAL STEERING LINKAGE. I CONSIDER THIS A HUGE SAFETY ISSUE AND FEEL VERY FORTUNATE NO ONE WAS IN THE ONCOMING LANES AND ALSO THERE WAS A SMALL TURNOUT SO THE TRUCK DID NOT EXIT THE ROADWAY AND DROP THE APPROX 20 FEET INTO THE CREEK BELOW. TRUCK HAS BEEN TOWED TO THE DEALER IN BOISE IDAHO.(LARRY MILLER DODGE) IT IS SUNDAY SO I WILL FIND OUT TOMORROW WHAT WENT WRONG. ..UPDATED 08/11/14 *BF UPDATED 08/25/14 *BF UPDATED 09/2/2014 *JS

Fuel/Propulsion System
Filed Jul 25, 20149,775 milesOK

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 68 MPH, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE DEF WARNING LIGHT ILLUMINATED AND CHIMES SOUNDED THROUGHOUT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DEF INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,775 AND THE CURRENT MILEAGE WAS 9,820.

Tires › Pressure Monitoring and Regulating Systems
Filed Jul 25, 2014350 milesFL

TIRE PRESSURE MONITORING SYSTEM & FIRESTONE TRANSFORCE HT 275/70R18 TIRES I HAVE HAD NUMEROUS PROBLEMS WITH MY TIRE PRESSURE MONITORING SYSTEM AND TIRES. MY TESTING IS FINDING A TIRE PRESSURE VARIANCE OF UP TO 15 PSI BETWEEN HOT AND COLD PRESSURES. ORIGINALLY MY TRUCK WOULD GIVE ME A TPM WARNING MESSAGE WITH 3 PSI VARIANCE. NOW IT HAS BEEN REPROGRAMMED BY CHRYSLER SO IT REQUIRES A 15 PSI VARIANCE. THIS CONCERNS ME AS SUCH A PRESSURE VARIANCE PLACES MY REAR TIRES AT 94 PSI. I AM VERY CONCERNED THAT THESE TIRES WILL BREAK DOWN AND WE WILL SEE A REPEAT OF THE 1980'S FIRESTONE TIRE PROBLEMS. *TR

Engine
Filed Jul 25, 2014924 milesOR

EITHER GOING FROM A DEAD STOP OR WHILE IN TRAFFIC AND APPLYING THE PEDAL TO INCREASE SPEED, THE ENGINE "STALLS" FOR A FEW SECONDS AND THEN RE-GAINS IT NORMAL SPEED. PULLING MY TRAVEL TRAILER AND ATTEMPTING TO PASS A VEHICLE, THE ENGINE STALLED CAUSING ME TO APPLY THE BRAKES AND FALL BACK IN BEHIND THE VEHICLE I WAS ATTEMPTING TO PASS. ENGINE STALLS WHEN NOT TOWING AND WHEN TOWING. MANY CLOSE CALLS FROM BEING HIT DUE TO TRUCK SLOWING DOWN. I VIEW THIS AS OTHERS DO ~ DEAD PEDAL. THIS IS A MAJOR ISSUE THAT THE DEALER FAILS TO UNDERSTAND OR DOESN'T BELIEVE YOU. A FEW MORE TRIPS TO THE DEALER WITH THIS PROBLEM AND I AM GOING TO GO WITH THE "LEMON LAW." *TR

Power TrainCrash
Filed Jul 24, 20146,000 milesLA

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE VEHICLE ROLLED AWAY 100 YARDS. THE VEHICLE CRASHED INTO A TRACTOR TRAILER. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC BUT WAS NOT DIAGNOSED FOR THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Electrical System
Filed Jul 11, 2014273 milesFL

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A VOLUNTARY MANUFACTURER RECALL. THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO MENTIONED THAT THE DEALER REPLACED THE RF MODULE TWICE AND REPROGRAMMED THE SENSOR FIVE TIMES. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 273. UPDATED 9/11/14*CN THE CONSUMER THE TIRES CONTINUE TO HAVE DRAMATIC PRESSURE CHANGES OVER THE COURSE OF 70 MILES. UPDATED 2/3/2015 *JS

Engine
Filed Jul 8, 2014LA

THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS

Vehicle Speed Control
Filed Jul 8, 20143,000 milesCT

WHILE TRAVELING IN A CONGESTED TRAFFIC AREA, I WANTED TO CHANGE LANES AND WHEN I PRESSED ON THE ACCELERATOR PEDAL THERE WAS NO RESPONSE FOR 2 TO 3 SECONDS LEAVING ME STRANDED IN BETWEEN LANES AND I WAS ALMOST HIT FROM BEHIND! *JS THIS HAS HAPPENED SEVERAL TIMES.

Electrical System
Filed Jul 2, 20147,880 milesOH

WHILE TRAVELING ON AN INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, I SHIFTED IN MY SEAT AND MY KNEE HIT THE KEY FOB AND THE CAR'S IGNITION TURNED OFF. FORTUNATELY, THERE WERE NO OTHER VEHICLES AROUND ME AND I WAS ABLE TO COAST TO A STOP AND RE-START THE VEHICLE. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Jun 27, 20143,900 milesCA

TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO EITHER THE OEM DOOR STICKER SETTING NOR THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT SETTING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVERINFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVERINFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Jun 27, 2014500 milesCA

TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO EITHER THE OEM DOOR STICKER SETTING NOR THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT SETTING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVERINFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVERINFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. THE REAR TIRES HAVE TO HAVE AT LEAST 80 PSI, A CONDITION OF OVER INFLATION WITHOUT A MAXIMUM CARGO LOAD. THIS MAKES FOR POOR CONTROL ON WET OR ICY ROADS AND LEADS TO PREMATURE TIRE WEAR. *TR

Vehicle Speed Control
Filed Jun 25, 201420 milesTX

DEAD PEDAL AFTER LIFTING OFF THROTTLE COMPLETELY AND THEN REAPPLYING THROTTLE. HAVE TO WAIT 2-3 SECONDS BEFORE TRUCK DOES ANYTHING AND ITS NOT TURBO LAG. I'VE TRIED ROLLING OFF THE THROTTLE AND ALSO LIFTING OFF THROTTLE QUICKLY AND IT MAKES NO DIFFERENCE, THERE IS NO RESPONSE AT ALL FROM THE TRUCK FOR AN UNSAFE AMOUNT OF TIME. GOING THROUGH INTERSECTIONS IT CAN BE SCARY AT TIMES. *TR

Fuel System, Diesel
Filed Jun 24, 2014940 milesMO

WENT TO MAKE A LEFT TURN ACROSS TRAFFIC AT AN INTERSECTION, STARTED TO GO THEN LET OFF THE ACCELERATOR WHEN I SAW ANOTHER CAR COME FROM BEHIND A VEHICLE AND SPEED AROUND IT. BUT THEN I REALIZED I WAS IN THE WAY OF THE ON COMING TRAFFIC SO I PUSHED THE ACCELERATOR DOWN HARD COMPLETE MY LEFT TURN AND GET OUT OF THE WAY OF ON COMING TRAFFIC. WHEN I DID THIS THE TRUCK DIDN'T GO ANYWHERE FOR A COUPLE SECONDS, THEN IT WENT. IT SEEMED TO HAVE A DELAYED LAG TO THE ACCELERATION. I MADE MY TURN WITHOUT HAVING AN ACCIDENT, BUT THE CAR TRAVELING THE OTHER DIRECTION DID HAVE TO SLOW WAY DOWN AND HONK THEIR HORN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS AND NOW I KNOW FIRST HAND HOW BAD IT IS. I DO FEEL LIKE THIS COULD BE AN ISSUE WITH SAFETY IF A VEHICLE CAN NOT GET OUT OF THE WAY OF ON COMING TRAFFIC IF THE ACCELERATOR GOES "DEAD" FOR A FEW SECONDS. *TR

Electrical SystemFire
Filed May 12, 20142,700 milesMO

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A SMALL FIRE THAT ORIGINATED FROM UNDER THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE ELECTRICAL WIRES AND INSULATION THAT WAS UNDER THE VEHICLE HAD CAUSED THE FIRE. THE CONTACT WAS UNSURE AS TO WHETHER OR NOT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THE FIRE CHIEF THAT WAS CALLED TO THE SCENE OF THE FIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 2,700. ..UPDATED 08/11/14 *BF UPDATED 08/19/2014 *JS

Wheels
Filed May 7, 201418,291 milesNC

THE TIRE PRESSURE SENSOR WILL NOT GO OFF AND KEEPS BLINKING "LOW TIRE PRESSURE. I HAVE MADE SEVEN ATTEMPTS TO GET THIS RESOLVED. I WAS TOLD BY THE DEALER I BOUGHT THE TRUCK FROM LAST NIGHT THAT THERE IS NO MORE HE CAN DO. THEY OVER INFLATED THE TIRES TO 80 PSI TO MAKE THE SENSOR GO OFF BUT THE TIRES ARE ONLY RATED FOR 65PSI MAX. THIS OVER INFLATION HAD VOIDED THE TIRE WARRANTY FROM THE TIRE MANUFACTURER. THIS COULD ALSO RESULT IN A TIRE BLOW OUT AND ACCIDENT WHICH COULD CAUSE DEATH TO ME, MY FAMILY OR PASSENGERS. I NEED TO KNOW HOW TO GET THIS PROBLEM RESOLVED BEFORE ANYONE GETS HUT OR KILLED. *TR

Service Brakes
Filed Apr 23, 201494 milesMD

TL* THE CONTACT OWNS A 2014 DODGE RAM PROMASTER 2500. THE CONTACT STATED THAT WHILE DECELERATING, THE BRAKES EMITTED AN EXTREMELY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 94.

Vehicle Speed Control
Filed Apr 19, 2014500 milesFL

WHEN STARTING TO LEAVE A STOP SIGN AFTER ACCELERATING SOMEWHAT FOOT SLIPPED OFF OF ACCELERATOR. WHEN I STEPPED ON ACCELERATOR AGAIN THERE WAS A SUBSTANTIAL LAG (3 OR MORE SECONDS) UNTIL THE ACCELERATOR BEGAN TO WORK AGAIN. WHEN I REPORTED SAME TO LOCAL DEALER I WAS TOLD THAT THIS WAS HOW IS WAS DESIGNED TO WORK. PROBLEM AS I SEE IT: I AM PULLING OUT INTO FASTER MOVING TRAFFIC AND MY FOOT SLIPS OFF PEDAL, NOW I AM ALREADY ENGAGED IN PULLING OUT BUT MY ACCELERATOR NO LONGER WORKS, THIS CREATES A SAFETY HAZARD FOR ME AND WHATEVER VEHICLE I AM IN FRONT OF. SOLUTION IS TO DECREASE SUBSTANTIALLY OR TOTALLY ELIMINATE THIS LAG.TRAFFIC. DEALER SAID THIS WAS A COMPLAINT THEY HAVE HEARD BEFORE BUT SO FAR THERE WAS NO SOLUTION. I AM DRIVING A 2500 SERIES PICKUP THAT WEIGHS OVER 7000 LBS. SO I CAN BE A SERIOUS THREAT TO SOMEONE THAT RUNS UP ON ME DUE TO THE FACT THAT I CAN NOT ACCELERATE. *TR

Visibility/Wiper
Filed Dec 20, 20131,900 milesIL

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 CARGO VAN. THE CONTACT STATED THAT THE SIDE VIEW MIRROR HEATED/DEFROSTER FUNCTION WERE NOT FUNCTIONING DURING ICY AND SNOWY WEATHER. THE VEHICLE WAS EQUIPPED WITH NO SIDE OR REAR WINDOWS, WHICH THE CONTACT ONLY HAD THE SIDE VIEW MIRRORS TO DEPEND ON WHEN SWITCHING LANES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ram 2500 → · Every 2500 year → · How the figures are calculated →