Page 3 of 7 · complaints 101–150 of 344

2014 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Steering
Filed Jul 7, 2019WA

YOUR RECALL REMEDY FOR 19V-021 IS UNACCEPTABLE. THE SOLUTION OF WELDING THE DRAG LINK ADJUSTER NUTS TO THE SLEEVE, PERMANENTLY RENDERS THE VEHICLE FROM BEING PROPERLY ALIGNED FOREVER. THE ONLY WAY AROUND THIS IS TO BREAK THE WELDS, ADJUST THE STEERING SLEEVE AND THEN WELDING THE NUTS AGAIN. THIS IS AN UNACCEPTABLE SOLUTION AS MOST ALIGNMENT SHOPS DO NOT HAVE WELDING EQUIPMENT TO DO THIS, THUS POTENTIALLY PLACING THE VEHICLE OCCUPANTS IN DANGER AGAIN. YOUR AGREED SOLUTION DOES ABSOLUTELY NOTHING TO ADDRESS PERMANENT FIX AND WAS NOTHING MORE THAN A WAY TO MITIGATE COST FOR FCA. THIS PERMANENT FIX NEEDS TO BE INSTALLATION OF THE REDESIGNED PART OR REIMBURSEMENT FOR THE PURCHASE/INSTALLATION OF AN AFTERMARKET PART THAT WILL NOT SUFFER THE SAME POTENTIAL FAILURE AS THE PART UNDER RECALL.

Structure
Filed Jun 21, 2019MT

2014 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR FOR THE DRAG LINK WOULD CAUSE COMPLICATIONS WITH GETTING AN ALIGNMENT, REQUIRING THE WELD FIX TO BE BROKEN AND THEN RE-WELDED EACH ALIGNMENT. *JS

Unknown or Other
Filed Jun 17, 201945,000 milesVT

5" UCONNECT RADIO (RA2) RESPONSIBLE FOR TOUCH SCREEN SAFETY OPTIONS ON TOP OF BEING OTHER THAN FOR JUST BEING A "SMART" RADIO FOR CALLS AND SUCH... WHEN MALFUNCTIONING, IT REFUSES TO START OR "BOOT UP." IT WILL ONLY SHOW A RAM LOGO WHEN ON AND DRIVING WITH NO OPERATING FEATURES. WHILE THE VEHICLE IS OFF, IT IS A PARASITIC BATTERY DRAIN. POWER MUST BE DISCONNECTED TO PROTECT THE BATTERY. TOOK TO DEALER. WAS TOLD THE RADIO HAS NO FIX OTHER THAN TO REPLACE THE WHOLE (COSTLY) UNIT. I HAVE SCOURED THE INTERNET FORUMS AND MANY HAVE HAD THE SAME ISSUE.

Structure › Body
Filed Jun 1, 201994,000 milesAL

WHILE USING THE RAMBOX CARGO SYSTEM, A TORSION ROD POPPED OUT AND NEARLY HIT ME IN THE FACE WITH A LOT OF FORCE. THE TORSION ROD IS ONE OF TWO USED TO KEEP THE CARGO DOOR OPEN ON THE RAMBOX. A METAL TAB THAT WAS KEEPING TENSION ON THE TORSION ROD FAILED SENDING THE ROD TOWARDS MY FACE.

Engine
Filed May 21, 201971,000 milesPA

RIGHT HAND MANIFOLD LEAK. UNKNOWN IF CRACKED MANIFOLD OR BROKEN BOLTS. VEHICLE ONLY HAS 71,000 MILES ON IT. FROM INTERNET SEARCH, THIS SEEMS LIKE A COMMON PROBLEM. THIS IS A SAFETY ISSUE, AS THE STATE OF PENNSYLVANIA FAILS THIS DURING A VEHICLE SAFETY INSPECTION.

Vehicle Speed Control
Filed May 17, 2019122,500 milesTX

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED THE DEATH WOBBLE AND WAS UNCONTROLLABLE. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE ABOVE 35 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) WHO STATED THAT THE VEHICLE HAD BEEN MODIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,500.

Steering
Filed May 8, 2019WA

2014 RAM 2500 FIAT CHRYSLER. CONSUMER WRITES IN REGARD TO MANY SAFETY ISSUE RECALLS CONCERNING VEHICLE AND REQUEST COMPENSATION OR REFUND. *AS THE CONSUMER STATED THE RECALL WOULD EXCEED A REASONABLE AMOUNT BEFORE IT WOULD BE COMPLETED. *JS

Fuel/Propulsion System
Filed May 8, 2019133,800 milesCO

THE VEHICLE HAS SERIOUS ISSUES WITH IT'S EMISSIONS SYSTEM. FIRST THE EGR WAS REPLACED AT A DEALERSHIP FOR $2,000 AND THEY MUST NOT HAVE REPROGRAMMED THE COMPUTER BECAUSE AFTER THE INSTALLATION THE ENTIRE EXHAUST SYSTEM FAILED AND IT WENT INTO LIMP MODE AT 10 MPH AND NOW IT IS ANOTHER $7,000 REPAIR. DODGE SHOULD BE RECALLING THIS TRUCK FOR EMISSIONS SYSTEM PROBLEMS SINCE IT'S APPARENTLY A KNOWN ISSUE.

Steering
Filed Apr 11, 2019OR

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AFTER CONTACTING BOTH AN UNKNOWN DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 8, 2019MT

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA DODGE GREAT FALLS (4025 10TH AVE S, GREAT FALLS, MT 59405, (406) 205-3430) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Apr 4, 201934,000 milesAZ

STEERING WHEEL KEEPS GOING OFF CENTER. IT IS NOW OFF 90 DEGREES. THIS IS THE 3RD TIME THIS HAS HAPPENED AFTER GETTING AN ALIGNMENT HAPPENS WHEN DRIVING OVER BUMPS OR CURVES. *DT CONSUMER IS REQUESTING FOR GUIDANCE. DEALER REFUSING TO PROVIDE ANY ASSISTANCE.*JB *DT VECHICLE WAS REMEDIED.*JB

Fuel/Propulsion System
Filed Apr 4, 201980,000 milesMO

GAS VAC LIGHT COMES ON IT IS NOT THE GAS CAP AND STAYS ON

Steering
Filed Apr 3, 201978,000 milesNC

BAD VIBRATIONS AT HIGHWAY SPEEDS. DEALER HAS REPLACED TIRES, DID NOT FIX. DEALERSHIP CHANGED TRACK BAR, DID NOT FIX THE ISSUE. I ALSO PAID FOR ALIGNMENT BEFORE TRACK BAR INSTALL. SEEMS TO BE A REOCCURRING PROBLEM WITH RAM TRUCKS, PLEASE HELP MAKE THIS RIGHT. 73000 MILES

Unknown or Other
Filed Apr 1, 2019110,000 milesMI

DEF SYSTEM . REPLACED LAST YEAR UNDER WARRANTY AND NOW IT'S HAPPENKNG AGAIN AND I CAN NOT DRIVE MY VEHICLE . THEY WON'T COVER CAUSE WARRANTY DONE BUT HIS IS A CONTINUED ISSUE RHT SHOULD BE COVERED . MANY OTHERS WITH RAMS HAVE HAD SAME ISSUES

Engine
Filed Apr 1, 201950,100 milesNY

TRUCKS COOLANT OVERHEATED,LOST STEERING/BRAKES WHILE TRAVELING ON INTERSTATE HIGHWAY. TRUCKS WATER PUMP BEARING SEIZED AND BROKE THE IMPELLER SHAFT CAUSING VEHICLES FLUID TO LEAK OVER THE TRUCKS ENGINE. THIS RESULTED IN A HUGE AMOUNT OF STREAM /HEAT ON THE MOTOR. HAD TO SHUT DOWN THE MOTOR IMMEDIATELY. WITH NO COOLANT IN THE ENGINE AND RADIATOR HAD TO BE TOWED TO A REPAIR SHOP.

Steering
Filed Mar 28, 2019101,000 milesIL

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 35 MPH ON AN INCLINE AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, MADE AN ABNORMAL POPPING SOUND, AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM LEMAN CHRYSLER JEEP DODGE RAM FIAT MORTON (200 E COURTLAND ST, MORTON, IL 61550, (309) 263-2345), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROANOKE MOTOR COMPANY (1313 W FRONT ST, ROANOKE, IL 61561, (309) 923-7171) WHERE IT WAS DIAGNOSED THAT THE TRACTION BAR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58276170. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

Steering
Filed Mar 5, 2019OR

FCA HAS ISSUED RAM RECALL V06. THEN THEY TELL US THAT THERE IS NOT A FIX TO THE RECALL. SO WHAT GOOD DOES IT DO TO ISSUE A RECALL IF THE ISSUE CAN'T BE FIXED. SOMEONE NEEDS TO PRESSURE FCA TO ISSUE THE FIX. I TALKED TO THREE RAM DEALERS AND THEY ALL SAY THAT YES, THERE IS A RECALL V06 BUT THEY DO NOT HAVE A FIX FOR IT YET AND THEY CAN ONLY WAIT FOR FCA TO ISSUE A FIX TO THEM. SERIOUSLY...IT DOES NO GOOD TO ISSUE A RECALL IF THE VEHICLE CAN'T BE RECALLED AND FIXED.

Electrical System
Filed Mar 3, 2019140,000 milesCA

I NOTICED THE DOORS WERE NOT UNLOCKING ON THE FIRST TRY OR AT ALL WITH THE KEY FOB. I TRIED 3 DIFFERENT KEY FOBS AND THE RESULTS WERE THE SAME. SOMETIMES ONLY THE DRIVER SIDE OPENED AND SOMETIMES NOT AT ALL. THE SAME WENT FOR LOCKING THE DOORS. THEY WOULD MAKE A SOUND TO LICK BUT THEY WOULD NOT ACTIVATE THE LOCKING MECHANISM. I WOULD HAVE TO USE THE KEY TO MANUALLY UNLOCK THE DRIVER DOOR AND THEN TRY TO RAPIDLY TAP THE UNLOCK BUTTON INSIDE THE DOOR. IT WOULD WORK SOMETIMES. OTHER TIMES I WOULD MANUALLY PULL ON THE STEM TO OPEN THE PASSENGER DOORS BUT IF YOU TRIED TO UNLOCK THEM UNSUNG THE ELECTRONICS FIRST, THEY WOULD BE STUCK IN THIS HALF WAY POSITION AND WOULD NOT BE ABLE TO BE PULLED UP TO UNLOCK THE PASSENGER DOOR. WHEN THE DOORS COULD NOT BE LOCKED USING THE ELECTRONIC LOCKS THEN THE DOOR STEM WOULD HAVE TO BE PUSHED DOWN ON ALL DOORS. THE PROBLEM WAS THAT UNLOCKING WITH A KEY AFTER TRIGGERED THE ALARM AND IT WOULD NOT STOP UNTIL AN UNLOCK SIGNAL WAS SENSED. THIS TOOK PUSHING THE FOB ENDLESS TIMES. SOMETIMES WITHOUT SUCCESS. THE REAL DANGER OF THIS PRESENTED ITSELF WHEN WE STOPPED DRIVING AND HAD TO RAPIDLY EXIT THE VEHICLE DUE TO EMERGENCY. THE DOORS WOULD NOT UNLOCK. THE DOOR HANDLES WOULD NOT WORK ON THE PASSENGER DOORS TRAPPING MY 3 KIDS IN THE BACK SEATS. I COULD NOT MANUALLY PULL ON THE STEM HARD ENOUGH TO OPEN THE DOORS. FYI, THE MANUAL CHILD LOCKS WERE OFF. THIS INCIDENT SCARED ME THINKING IF THERE WAS A FIRE OR ROLL OVER AND WE COULDN'T GET OUT MANUALLY OR ELECT

Steering
Filed Feb 19, 2019FL

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Feb 8, 2019PA

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE MAKING A LEFT TURN OR DRIVING IN REVERSE, THE STEERING DID NOT FUNCTION CORRECTLY. THE CONTACT HAD TO QUICKLY MANEUVER THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THROUGH RESEARCH, THE CONTACT FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), BUT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. COUNTRY CHRYSLER DODGE JEEP RAM (2158 BALTIMORE PIKE, OXFORD, PA 19363, (610) 932-0500) AND THE MANUFACTURER DID NOT OFFER A LOANER VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power TrainCrash
Filed Jan 30, 201976,000 milesNC

ON DECEMBER 21ST, 2018 I TOOK MY TRUCK TO A CAR WASH. FOLLOWING THE INITIAL CLEANING THE ATTENDANT PLACED THE TRUCK IN NEUTRAL, EXITED THE TRUCK, ENGAGED THE TRACK MECHANISM AND WALKED BACK TO THE NEXT TRUCK IN LINE. I WAS IN THE GLASSED IN AREA WATCHING. WITHOUT WARNING THE TRUCK WENT TO FULL THROTTLE RACING THROUGH THE CAR WASH TUNNEL AND HITTING A TOYOTA VAN WAITING TO BE MOVED TO THE NEXT CLEANING POINT. I WATCHED AS THE ATTENDANT TRIED TO RACE DOWN THE TUNNEL AFTER THE TRUCK. JUST AS THE TRUCK STRUCK THE VAN HE ENTERED AND PUT THE TRUCK IN PARK. THE ENGINE SLOWED FROM FULL THROTTLE TO WHAT APPEARED TO BE NORMAL. I FILED A COMPLAINT WITH CHRYSLER. THEY HAD A THIRD PARTY RUN A DIAGNOSTIC PROGRAM ON MY TRUCK. THEY SENT THE INFORMATION TO CHRYSLER ENGINEERS. I RECEIVED A PHONE CALL TELLING ME CHRYSLER WAS NOT RESPONSIBLE FOR THE INCIDENT. I HAVE WRITTEN THEM AGAIN TELLING THEM I THOUGHT THEIR INVESTIGATION WAS INCOMPLETE SINCE THEY SPOKE TO NO ONE ON STAFF AT THE CAR WASH OR REVIEW THE VIDEO OF THE EVENT. THEY IMPLIED THE PROBLEM WAS CAUSED BY AFTER MARKET MATS. SINCE I WAS PRESENT AND OBSERVED THE INCIDENT, I AM NOT SATISFIED WITH THAT EXPLANATION AND HAVE ASKED THEM TO STATE TO ME IN WRITING MY TRUCK IS SAFE TO DRIVE. I DO NOT ANTICIPATE THAT HAPPENING AS I BELIEVE THEY ARE PLAYING A CLASSIC GAME OF CYA. THERE IS A VIDEO OF THE EVENT AS IT HAPPENED. *TR *DT *DT*JB

Electrical System
Filed Jan 29, 2019TN

PUSH RODS ARE DEFECTIVE IN 2014 ENGINE EXPLAINED TO ME BY MASTER MECHANIC AT DODGE RAM DEALER [TIM SHORT DODGE ] PUSH RODS WERE MADE OF A SOFTER STEAL WHERE BY MUSHROOM IN SHAPE OVER TIME CAUSEING EXTREME DAMAGE TO THE REST OF THE ENTERNAL PARTS OF THIS 10.000 DALLAR ENGINE . MAINTAINING REGULAR SCHULED MAINTINANCE MAKES NO DIFFERANCE ACCORDING TO MASTER MECHANIC THESE ARE DEFECTED PUSH RODS IN THIS ENGINE FOR THAT YEAR MODEL DODGE HAS SINCE CORRECTED THE DEFECTED PUSH RODS IN THE LATER MODEL TRUCKS 2015 2016 ECT. DODGE RAM SHOULD REPLACE ENGINE OR AT A MINIMUM REPLACE DEFECTIVE PARTS AND LABOR

Structure › Body
Filed Jan 29, 201946,000 milesOH

TAILGATE OPENS OCCASIONALLY WHEN DRIVING. I THINK RAMS 2015-2017 WERE RECALLED FOR SAME ISSUE. HOWEVER IT IS EFFECTING ME AS WELL THE RECALL WAS U74. HAS HAPPENED TO ME AT LEAST 8-10 TIMES OVER PAST COUPLE YEARS. YESTERDAY I HAD CARGO THAT NEARLY FELL OUT. I HAVE A TAILGATE ASSIST AND A COVER SO I CANT SEE WHEN IT DROPS.

Steering
Filed Dec 21, 201885,000 milesFL

WHEN MAKING TURN, THE STEERING MAKES A NOISE AND THE STEERING WHEEL VIBRATES.

Power Train
Filed Dec 18, 201840,000 milesWV

THE OUTPUT SHAFT FOR TRANSFER CASE HAS BROKEN 2 TIMES BOTH WITH 20K MILES ON THE TRUCK THERE ARE NUMEROUS RECALLS BUT DOES NOT SHOW THIS YEAR AND IT NEEDS FIXED FIRST TIME I HAD 18000 MILES ON THE TRUCK GOING 35 MPH THE 2ND TIME I HAD 40000 MILES GOING AROUND 25MPH

Engine
Filed Nov 20, 201870,000 milesNM

WATER PUMP IS LEAKING. WEEP HOLE IS CLOGGED. OTHER RAM WATER PUMPS HAVE BEEN RECALLED.

Suspension
Filed Nov 13, 201842,000 milesMI

ON 9-4-18 TOOK MY RAM 2500 IN TO THE CHRYSLER DEALERSHIP IN LOWELL, MICHIGAN FOR THE RECALL R46/NHTSA 15V-541. THEY INDICATED THEY DID NOT HAVE THE PARTS TO DO THE RECALL AND WOULD CALL WHEN THEY WERE AVAILABLE. I CHECKED WITH THE DEALERSHIP AGAIN ON 10-4-18 AND THEY SAID PARTS ARE STILL NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE.

Exterior Lighting
Filed Nov 2, 2018TN

INSIDE DOME LIGHTS ARE VERY DIM AND FLICKER. THEY HAVE BEEN REPLACED ONCE BUT THE SAME PROBLEM REMAINS. HAD THE SAME PROBLEM WITH MY 2012 RAM 1500 AND HAD THEM REPLACED ONCE AND THE PROBLEM REMAINED.

Air BagsCrash1 injured
Filed Oct 27, 201852,000 milesMD

I WAS IN A FRONT END COLLISION CAUSING $20,000 DOLLARS IN DAMAGE AND THE AIR BAGS FAILED TO GO OFF. THE FRONT END WAS COMPLETELY DESTROYED YET NO AIR BAG DEPLOYMENT. I WAS TRAVELLING ABOUT 35 MPH AND HAD VERY LITTLE TIME TO BRAKE. I HIT THE OTHER VEHICLE BROADSIDE. I WAS ON A 4 LANE ROAD AND GOING STRAIGHT WHEN THE ACCIDENT OCCURRED. *DSY

Electrical System
Filed Oct 21, 201869,900 milesNM

ON THANKSGIVING DAY 11/25/17 AT 69,988 MILES MY ECU-PCM (ELECTRONIC CONTROL UNIT-POWER CONTROL MODULE) COMPUTER STARTED THROWING "CHECK ENGINE" LIGHT CODES ERRATICALLY "SERVICE AIR BAG"INSTALLING NEW 16 SPARK PLUGS, NEW FUEL INJECTORS,NEW MASS AIR FLOW SENSOR, CODES FOR CHECK BRAKES, NEW 8 IGNITION COIL PACKS, NEW GATES GAS CAP TOO. I HAD TO TOW IT 125 MILES FROM ALBUQUERQUE, NEW MEXICO TO MY HOMETOWN OF LAS VEGAS,NEW MEXICO VIA AAA LAST DECEMBER 17TH 2017 AFTER ATTENDING MY YOUNGEST SON DALAN'S BS DEGREE GRADUATION CEREMONY FROM UNIVERSITY OF NEW MEXICO. I PRETTY MUCH PARKED IT FOR 9 MONTHS OFF AND ON IT'D GO 50 MILES, THEN 28 MILES , THEN 1,500 MILES, NOW I HAVE 72,300 MILES ON IT WITH IT THROWING CODES AND DRIVING ME AND MY MECHANICS CRAZY WHEREAS I'VE ALREADY SPENT NOW >GREATER THAN $1,500 SO FAR PLAYING CAT/MOUSE RE-SETTING CODES OVER AND OVER DUE TO THE MALFUNCTIONING ECU-PCM COMPUTER. ALL MY REPAIRS SO FAR TO NO AVAIL DUE TO THE COMPUTER ECU-PCM NEEDS A NEW UNIT! IT HAS A DEALER STICKER UNDER THE HOOD IN FADING PERMANENT SHARPIE MARKER INDICATING NUMBERS THAT THE ECU-PCM COMPUTER HAS ALREADY BEEN REPLACED WITH A SUBSTITUTE ONE FOR WHATEVER REASON. I AM TAKING MY TRUCK IN TO LITHIA SANTA FE, NEW MEXICO ON OCTOBER 30 2018 IN 10 DAYS RE:2 OUTSTANDING RECALLS. I'M GOING TO ASK HEAD MECHANIC JAMES VALDEZ TO REPLACE THE ECU-PCM WITH A NEW ONE I PAY $543/ MONTH PAYMENT TO USEAGLE FCU FOR NOT BEING ABLE TO USE IT AND I OWE $30,000 LEFT ON THIS POS! IT HAS BEEN AVERAGING AVERAG

Electrical System
Filed Oct 14, 2018103,256 milesWV

I HAVE BEEN RECEIVING A FAULT CODE ON MY TRUCK FOR "ELECTRONIC THROTTLE CONTROL" I TAKE IT TO AN AUTO PARTS STORE AND DEALERSHIP TO ONLY BE TOLD NO CODES ARE PRESENT, EVEN WHEN THEY SEE THE LIGHT ON THE DASH. SINCE HAVING THE CODE POP UP MY FUEL CONSUMPTION HAS INCREASED DRASTICALLY. MY AVG MPG WENT FROM 14.6MPG TO 10.2MPG, WITH THE SAME DRIVING CONDITIONS AND SAME ROUTE THAT I HAVE DRIVEN THE LAST 4 YEARS. I HAVE HAD BOTH THE DEALERSHIP AND AUTO PARTS STORE CLEAR THE CODES THAT ARE PRESENT, THE LIGHT GOES OUT. BUT WILL RETURN WITHIN MINUTES OF DRIVING. BUT YET NO FAULT CODES FOR IT SPECIFICALLY. I HAVE SEARCHED THE NET FOR THIS ISSUE AND HAVE FOUND SEVERAL ARTICLES ON MULTIPLE DODGE, RAM AND CRYSTLER VEHICLES DOING THIS SAME ISSUE WITH THE DEALERSHIP TELLING THEM THE SAME THING. FOR ME TO BE CONSUMING A LARGER AMOUNT OF FUEL WITH DRIVING THE SAME ROUTE AND CONDITIONS THIS HAS TO BE DOING SOMETHING DRASTIC AND DAMAGING TO THE EMISSION AND ENGINE.

Suspension
Filed Sep 28, 201878,000 milesCO

WELD FAILED HOLDING THE FRONT RIGHT SPRING TOWER BRACKET TO FRAME RAIL

EngineCrash
Filed Sep 20, 201855,000 milesOR

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE VEHICLE ROLLED OUT OF THE PARK POSITION AND CRASHED INTO AN AIR CONDITIONING UNIT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT EXPERIENCED A SIMILAR FAILURE IN THE PAST, BUT WAS ABLE TO JUMP BACK INTO THE VEHICLE AND STOP IT WITH THE EMERGENCY BRAKE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TAKEN TO CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT (918-355-5000, LOCATED AT 2920 N ASPEN AVE, BROKEN ARROW, OK 74012), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Sep 5, 201856,047 milesTX

VEHICLE WILL NOT START, "WRONG KEY FOB" APPEARS ON DRIVER INFORMATION CENTER. AFTER TRYING MULTIPLE TIMES, KEY FOB WILL NOT COME OUT OF DASH. NO PUSH BUTTON OR REMOTE START. RESEARCH INDICATES THERE HAS BEEN A PROBLEM WITH DODGE KEY FOBS SINCE AT LEAST 2011.

Power Train
Filed Aug 30, 201890,000 milesUT

THERE ARE BOLTS ON THE MANIFOLD THAT KEEP BREAKING. I HAVE GONE INTO THE SHOP 3 TIMES FOR CALL BACK ISSUES. EACH TIME THEY CHECK MY MANIFOLD, I HAVE BOLTS THAT ARE BROKEN. 1.5 YEARS AGO I REPLACED 2 BOLTS. IN MAY OF 2018 I REPLACED 2 BOLTS. IN JULY OF 2018 I REPLACED 7 BOLTS. THE DEALER SAYS THEY REPLACE BOLTS ON THE DODGE,EVERY WEEK. THEY CALL IT A DODGE THING. THEY SAY IT IS FROM THE TORQUE, WHEN IT HEATS UP. THEY ARE BREAKING WHILE I AM DRIVING.

Engine
Filed Aug 21, 201820,000 milesMI

WE HAVE HAD THIS VEHICLE EXCELLERATING ON ITS OWN FOR OVER TWO YEARS WHEN YOU LET OFF THE BREAK AFTER A STOPLIGHT THE TRUCK EXCEL RATE TO 1500 RPM IS MAKING IT VERY DIFFICULT TO STOP THIS CONDITION HAPPENS ANYTIME OF THE YEAR AND ALL DRIVING CONDITIONS AS WELL DOES IT WHENEVER IT FEELS LIKE IT

Power Train
Filed Aug 13, 2018MI

2014 DODGE RAM 250. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL. *LD *JS

Fuel/Propulsion System
Filed Aug 1, 201882,000 milesFL

VEHICLE HAS AN ACCELERATOR LAG WHEN PUSHING DOWN FAST ON THE THROTTLE. IN CIRCUMSTANCES WHERE YOU NEED THE VEHICLE TO RESPOND QUICKLY IN ORDER TO AVOID ANOTHER VEHICLE THE ACCELERATOR LAGS FOR 1 TO 3 SECONDS BEFORE RESPONDING. THIS OCCURRED WHILE IN VERY SLOW MOTION CROSSING A CITY STREET. WAS TURNING ACROSS TRACFIC WHERE VEHICLES WERE COMING OVER A HILL.

Power Train
Filed Jun 22, 2018LA

T79 BRAKE TRANSMISSION SHIFT INTERLOCK. MY UNDERSTANDING IS THAT A FIX FOR THIS LOCKING PIN HAS NOT BEEN CREATED. SO THIS WILL CAUSE IT TO POSSIBLY SHIFT OUT OF PARK WITH OUT WARNING. SO THE PART HAS NOT BROKEN YET WITH 91K PLUS ON IT. WHICH IS NOT GOOD FOR SURE BECAUSE IT COULD BREAK AT ANY GIVEN TIME AND I PULL A LOT OF TRAILERS. ALSO TRYING TO SELL MY TRUCK HAVE LOST SEVERAL SELLS DUE TO IT. PLUS EVEN TRIED TO SELL AND CAN NOT TRADE IT IN EVEN. SO CANT GET OUT FROM UNDER THE TRUCK.

Service Brakes
Filed Jun 7, 201868,000 milesAR

DATE 2/18/2018 AND AT MILEAGE 68,000 POWER STEERING PUMP AND THE HIGH PRESSURE HOSE TO BOOSTER FAILED. THE FAILURE RESULTED IN LACK OF STEERING AND BRAKES AT HIGHWAY SPEED DRIVING TO WORK.

Steering
Filed Jun 7, 201874,000 milesAR

TRUCK MADE LOUD POPPING NOISE WHEN TURNING TO EITHER SIDE AND WHEN ENCOUNTERING BUMPS. STEERING TRACK BAR AND MOUNTING BOLTS WERE BROKEN AND NEEDED TO BE REPLACED.

Fuel/Propulsion System
Filed Jun 7, 201870,000 milesAR

THE TRUCK IS A CNG MODEL AND THE CNG REGULATOR HAS FAILED. THE TRUCK WILL NOT RUN ON CNG WITHOUT REPLACING THE $1800 PART. THE REGULATOR EMITS THE NATURAL GAS INTO OPEN AIR THAT CAN BE SMELLED IN THE CAB.

Power Train
Filed May 22, 2018NE

REMEDY FOR T79 RECALL CONTINUES TO NOT BE AVAILABLE. NOTIFIED OF THIS RECALL DECEMBER 20TH 2017. RECALL NOT FIXED IN A TIMELY MANNER.

Engine
Filed May 10, 2018OR

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SMOLICH MOTORS CHRYSLER (1865 U.S. 20, BEND, OR 97701, (541) 389-1177), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Power Train
Filed May 7, 201876,200 milesMN

WHEN 4X4 SERVICE IS REQUIRED THE TRUCKS DRIVE SYSTEM WILL RATTLE VERY LOUD FORCING THE TRUCK TO COME TO A COMPLETE STOP. THE TRUCK MUST BE SHUT OFF AND RESTARTED THIS WILL HAPPEN EVERY 1000 MILES UNTIL SERVICE IS PERFORMED. THIS HAPPENED ABOUT 4000 MILES BEFORE MY 60,000 MILE SERVICE ON THE INTERSTATE PULLING A FIFTH WHEEL AND THEN AGAIN 3000 MILES BEFORE REQUIRED SERVICE. THIS HAPPENED AGAIN AT 76,000 MILES ON THE INTERSTATE SINGLE LANE NO SHOULDER IN THE MOUNTAINS OF UTAH. THIS IS VERY DANGEROUS. I GET A REMINDER MESSAGE FOR REQUIRED SERVICE, BUT THE 4X4 SERVICE REMINDER IS UNACCEPTABLE.

Power Train
Filed May 3, 201847,968 milesCA

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE GEAR SHIFTER WAS ABLE TO MOVE WITHOUT THE KEY BEING INSERTED IN THE IGNITION OR THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARL BURGER CHRYSLER JEEP DODGE RAM (8355 HERCULES ST, LA MESA, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND DID NOT KNOW WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,968. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Apr 2, 201821,500 milesOR

THE LEFT TURN SIGNAL WAS ACTIVATED WHILE MAKING A LEFT TURN ON A CITY STREET AND ALL LIGHTS ON THE INSTRUMENT CLUSTER BEGAN BLINKING AND CONTINUED FOR SEVERAL SECONDS AFTER THE TURN WAS MADE AND THE SWITCH RETURNED BACK TO THE NEUTRAL POSITION. AS I PULLED OVER THE INSTRUMENT CLUSTER RETURNED TO NORMAL SO I CONTINUED ON MY WAY HOME (5 MILES). ONCE I REACHED HOME (STOPPED IN DRIVEWAY) AND TURNED OFF THE VEHICLE AND REMOVED THE KEY, ALL LIGHTS ON THE INSTRUMENT CLUSTER BEGAN BLINKING AND THE VEHICLE WARNING FOR KEY IN THE IGNITION WAS LIT WITH THE KEY REMOVED. I RE-INSERTED THE KEY AND WENT TO RUN THEN OFF WITH NO RESULT, THEN STARTED AND STOPPED THE TRUCK WITH NO RESULT. I EXITED THE TRUCK AND CONFIRMED THAT ALL EXTERNAL LIGHTS (HEADLIGHTS, BRAKES, TURN SIGNALS) WERE IN FACT FLASHING. I LOCKED THE TRUCK WITH THE FOB REMOTE AND THE PROBLEM STOPPED. 2 MONTHS PRIOR I HAD A WARNING LIGHT TO SERVICE THE 4 WHEEL DRIVE SYSTEM THAT CLEARED AFTER RESTARTING THE VEHICLE AND THE SATELLITE RADIO PERIODICALLY FREEZES.

Engine
Filed Apr 2, 2018CO

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED COLORADO SPRINGS DODGE AT 719-428-6400 (LOCATED AT 7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Mar 21, 201845,000 milesCA

LOSS OF POWER STEERING AND VERY LITTLE BRAKING POWER. EXTREMELY DANGEROUS. CALLING DEALERSHIP WHEN THEY OPEN AND GETTING IT TOWED IN FOR WARRANTY SERVICE ASAP. TOO MANY PROBLEMS AND RECALLS ON THIS TRUCK!!!!

Power TrainCrash
Filed Mar 19, 201892,000 milesNC

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED, IT ROLLED BACKWARDS OUT OF THE PARK POSITION AND CRASHED INTO SOME TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. EGOLF CHRYSLER JEEP DODGE RAM IN BREVARD, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), WHICH WAS DIRECTLY RELATED TO THE FAILURE; HOWEVER, THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 92,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ram 2500 → · Every 2500 year → · How the figures are calculated →