Page 5 of 7 · complaints 201–250 of 344

2014 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air BagsCrash1 injured
Filed Aug 22, 201643,500 milesSD

TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A DITCH TO AVOID HITTING A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, ABDOMEN, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO A DODGE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 43,500.

Steering
Filed Aug 9, 2016CO

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16*LJ *TR

Structure › Body
Filed Aug 1, 20165,300 milesFL

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO INFORMED THE CONTACT TO REACH OUT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 5,300.

Electrical System
Filed Jul 15, 20166 milesTX

FACTORY TRAILER BRAKE CONTROLLER IS SPEED SENSITIVE BUT DOES NOT PUT OUT ENOUGH VOLTS AT SPEEDS BELOW 30 MPH. REGARDLESS OF GAIN SETTING, TRAILER DOES NOT HAVE ADEQUATE BRAKING AND IS A SERIOUS HAZARD. CONNECTED TO A FORD FACTORY CONTROLLER, TRAILER WILL LOCK UP BRAKES. ANSWER FROM DEALER IS TO INSTALL AN AFTER MARKET TRAILER BRAKE CONTROLLER. THIS IS A SERIOUS SAFETY HAZARD. I AM NOT THE ONLY ONE.

Engine
Filed Jul 1, 20162,800 milesCA

I HAVE A 2014 RAM 2500. WHEN AT A STOP WITH THE DEFROST ON AND THE VEHICLE IS REGENING I GET THE DIESEL EXHAUST SMELL. I UNDERSTAND WHILE DEFROST IS ON, IT IS PULLING IN FRESH AIR. I TOOK IT TO DODGE AND THEY CAN NOT FORCE REGEN THE TRUCK. SO I TOOK IT TO ANOTHER SHOP, AFTER PUTTING OVER 300 MILES ON THE TRUCK. WHILE MAKING CIRCLES AROUND THE DEALER TO TRY AND GET IT TO ACT UP. THE OTHER SHOP DID A DESOOT. INSTANTLY YOU GET THE SMELL IN THE TRUCK. THEY KEPT THE TRUCK OVER NIGHT AND SMOKED THE FULL EXHAUST SYSTEM. FOUND A MINOR LEAK AT THE TAIL PIPE CLAMP. THEY WHERE UNABLE TO FIND ANY OTHER LEAKS. TOOK IT BACK TO DODGE AND THEY DID A DESOOT ALSO AND NOTICED THE SMELL. THE SMELL WAS NOT AS STRONG AS IT HAS BEEN FOR ME AND MY FAMILY. A DESOOT IS NOT A FULL REGEN CYCLE. SO I WOULD IMAGINE THE SMELL WILL NOT BE AS STRONG. DODGE WAS UNABLE TO FIND ANY LEAKS BUT ACKNOWLEDGES THE SMELL. DODGE WAS GOING TO REPLACE THE EGR AND CHRYSLER CARE CALLED THEM AND TOLD THEM NO. THAT THE SMELL IS NORMAL AND THERE IS NOTHING THEY CAN DO. CHRYSLER CARE THEN TOLD THEM IF CUSTOMER SMELLS THE FUMES JUST TURN OFF THE DEFROSTER. I HAVE DRIVEN MANY CHEVY'S AND FORDS FOR WORK PURPOSES AND NEVER HAVE I SMELLED EXHAUST DURING REGEN. THE ENGINEER THAT STOPPED ALL WORK ON MY TRUCK ALSO STATED IT IS JUST PHYSICS. WHEN IN REGEN MODE AND YOU COME TO A STOP THERE IS NO PRESSURE FORCING THE ADDITIONAL BACK PRESSURE OUT. SO I MANAGED TO SAVE UP AND PURCHASE MY FIRST NEW $65,000 TRUCK JUST TO POISON MY FAMILY WIT

Steering
Filed Jun 30, 201645,000 milesWI

WHILE DRIVING AT 60 MPH, THE TRUCK BEGAN SHAKING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO STEER. ONCE I REDUCED MY SPEED DOWN TO ABOUT 30 MPH THE TRUCK CAME UNDER CONTROL AGAIN. THIS HAS NOW OCCURRED ON THREE SEPARATE OCCASIONS. I HAD IT INTO A DEALERSHIP THE FIRST TIME AND THEY FOUND NOTHING. GOING IN TO A DIFFERENT DEALERSHIP TOMORROW AS THERE IS SOMETHING WRONG. THIS IS A DEFINITE SAFETY ISSUE.

Fuel/Propulsion System
Filed Jun 28, 201613,000 milesCA

AFTER LETTING UP ON THE ACCELERATOR FOR A MOMENT, THEN ATTEMPTING TO ACCELERATE, THERE IS NO THROTTLE RESPONSE FOR 1-2 SECONDS. IN CONDITIONS SUCH AS CHANGING LANES INTO FASTER TRAFFIC, OR PULLING OUT INTO TRAFFIC FROM A SLOW ROLL, THE VEHICLE DECELERATES OR FAILS TO ACCELERATE, CAUSING A HAZARD TO ONCOMING TRAFFIC. THIS ISSUE IS EASILY DEMONSTRATED WHILE DRIVING BY MOMENTARILY REMOVING YOUR FOOT FROM THE ACCELERATOR PEDAL, THEN IMMEDIATELY ATTEMPTING RAPID ACCELERATION AS IF PULLING INTO A FASTER MOVING LANE OF TRAFFIC. THIS "DEAD PEDAL" BEHAVIOR HAS BEEN WELL DOCUMENTED BY NUMEROUS OWNERS OF LATE MODEL RAM 2500/3500 WITH CUMMINS DIESEL ENGINES.

Service Brakes
Filed Jun 16, 201632,000 milesNC

THE INTEGRATED BRAKE CONTROL SYSTEM DOES NOT APPLY ENOUGH BREAKING POWER TO THE TRAILER. I HAVE TRIED SETTING THE GAIN FROM 0 TO 10. I HAVE USED THE MANUAL TRAILER BREAK CONTROL AND HAD THE SAME RESULTS. I CAN HEAR THE TRAILER BREAKS ENGAGE AT SLOW SPEED BUT THIS DOES NOT APPLY ENOUGH BRAKING POWER. THE TRAILER BREAKS HAVE BEEN CHECKED AND ARE GOOD. THE TRAILER HAS ALSO BEEN CONNECTED TO ANOTHER VEHICLE AND THE BRAKES WORKED AS DESIGNED.

Steering
Filed Jun 13, 201633,000 milesFL

TL* THE CONTACT OWNS A 2014 RAM 2500. AFTER HITTING A BUMP IN THE ROAD AT APPROXIMATELY 60 MPH, THE VEHICLE SWERVED FROM LEFT TO RIGHT AND SHOOK UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS UNABLE TO BE REPAIRED DUE TO MODIFICATIONS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE FAILURE MILEAGE WAS 33,000.

Power Train
Filed Jun 1, 201629,770 milesOH

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED MULTIPLE TIMES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,770.

Service Brakes
Filed May 18, 201624,950 milesCA

FACTORY INSTALLED TRAILER BRAKE CONTROLLER ON THE HIGHEST GAIN SETTING ONLY SLOWS TRUCK AND TRAILER MINIMALLY. AFTER MARKET BRAKE CONTROLLERS DO A MUCH BETTER JOB.

Steering
Filed May 16, 2016NV

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed May 9, 2016OR

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Apr 13, 201630,000 milesTX

IN THE 2014 RAM 2500 THE STEERING DRAG LINK NUT THAT ADJUST THE STEERING WHEEL COMES LOOSE AND WILL OVER TIME CAUSE THE STEERING WHEEL TO LOOSE ITS POSITION FROM CENTER. THE STEERING LINK IS BADLY DESIGNED AND ALLOWS FOR THE STEERING TO GO OFF CENTER CAUSING THE TRUCK TO TURN VERY HARD RIGHT, TO COMPENSATE THE STEERING WHEEL NEEDS TO BE HELD IN THE 10-11 O'CLOCK POSITION TO DRIVE THE VEHICLE STRAIGHT. THE STEERING AND ALIGNMENT CAN STRAIGHTEN THE WHEEL, BUT OVER TIME THE LOCK NUTS COME LOOSE AND THE TRUCK WILL TURN HARD RIGHT. THE DEALERSHIPS DO NOT KNOW HOW TO FIX T THE PROBLEM AFTER SEVERAL SERVICE APPOINTMENTS AND RAM CUSTOMER CARE DOESN'T KNOW ABOUT THIS PROBLEM AND ARE NON RESPONSIVE TO THE ISSUE. THIS PROBLEM HAS BEEN GOING ON FOR ~10K MILES.

Steering
Filed Apr 5, 2016ID

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 5, 201630,000 milesMI

R46 RECALL STEERING TRACKBAR SEPARATION.

Tires
Filed Mar 25, 201648,408 milesTX

DRIVING DOWN THE I-10 EAST OF JUNCTION I FELT A SLIGHT VIBRATION AND ATTEMPTED TO PULL OVER AND AS I WAS DOING SO THE PASSENGER REAR TIRE BLEW OUT AND BENT IN THE FENDER BED OF MY TRUCK AND BROKE THE STABILIZER BAR FOR THE BED SKIN. THE TREAD SEPARATED FROM THE SIDE WALL. THERE WAS NO TREAD LEFT ON THE TIRE, ONLY SIDEWALLS. I REMOVED THE TIRE AND PUT ON THE SPARE TO GET HOME. WENT TO DISCOUNT TIRE THE NEXT DAY AND FOUND OUT THERE WAS A RECALL ON THE SAME TIRE BUT DIFFERENT SIZE. THEY REPLACED THE TIRE WITH A NEW ONE AND FILED A CLAIM WITH KUMHO AND SENT THE DEFECTED TIRE TO THEM.

Structure › Body
Filed Mar 24, 201625,000 milesOK

TL* THE CONTACT OWNS A 2014 RAM 2500. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING), THE STEERING WHEEL BECAME DIFFICULT TO TURN WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO STAY IN POSITION AND THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE ALIGNED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE C CLAMPS NEEDED TO BE RE-ATTACHED TO THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REMEDY PARTS FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HAD BEEN REMOVED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

Steering
Filed Mar 23, 2016SD

I HAVE CONTACTED THE DEALER ON 3 OCCASIONS TO HAVE THE R46/NHTSA 15V-541 SAFETY RECALL CORRECTED AND THEY CONTINUE TO STATE THEY HAVE NO ESTIMATION OF WHEN THEY WILL HAVE THE PARTS TO CORRECT THIS HAZARD. I USE MY TRUCK TO HAUL AN RV AND I AM CONCERNED THAT THIS PART COULD FAIL DURING TOWING. THIS ISSUE IS CAUSING ME TO NOT USE MY TRUCK FOR ITS INTENDED PURPOSE.

Steering
Filed Mar 22, 2016NM

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Mar 21, 201636,000 milesTX

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO WOBBLE. UPON FURTHER INSPECTION, THE FRONT DRIVER SIDE WHEEL LOOKED AS THOUGH IT WERE ABOUT TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND HUB ASSEMBLIES FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Suspension
Filed Mar 16, 201620,000 milesTX

I HAVE CONTACTED THE DALLAS DODGE DEALER ON 3 OCCASIONS TO HAVE THE R46/NHTSA 15V-541 SAFETY RECALL CORRECTED AND THEY CONTINUE TO STATE THEY HAVE NO ESTIMATION OF WHEN THEY WILL HAVE THE PARTS TO CORRECT THIS HAZARD. I USE MY TRUCK TO HAUL AN RV AND I AM CONCERNED THAT THIS PART COULD FAIL DURING TOWING. THIS ISSUE IS CAUSING ME TO NOT USE MY TRUCK FOR ITS INTENDED PURPOSE.

Steering
Filed Mar 14, 2016NY

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Mar 8, 2016KY

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/16*LJ

Steering
Filed Mar 4, 2016TN

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Mar 3, 2016MI

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electronic Stability Control (esc)Crash
Filed Mar 2, 201639,820 milesCA

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE AT A STOP SIGN AND MAKING A LEFT TURN, THE VEHICLE REAR END WAS SHAKING VIOLENTLY. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT LOSS CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY WOULD CAUSE THE VEHICLE REAR END TO SHAKE VIOLENTLY. AS A RESULT, THE FRONT TRACK BAR BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,820.

Steering
Filed Mar 2, 2016ID

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Feb 29, 2016FL

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Feb 29, 201622,000 milesCA

FOUND THE LOCK NUTS AND SLEEVE LOOSE ON THE DRAG LINK.

Unknown or Other
Filed Feb 20, 2016300 milesSD

TAKATA RECALL. I BOUGHT THIS TRUCK FROM DEALER , IN 3MILES I SMELT EXHAUST SMOKE LEAK TO INSIDE OF MY CAR, LATER IN ABOUT WEEK I SMELT AGAIN , THEN LATER AGAIN SO I WENT TO DEALER TO VISIT ABOUT IT. THEY ARE CHECKED AND SAID NO PROBLEMS. LATER ON I HAD THE SAME SMELL IN MY CAB ONCE IN A WILE SO I HAD TO OPEN WINDOWS , I TOOK IT TO SIOUX FALLS DEALERSHIP THEY REPLACE TURBO AT 9455ML SAYING THAT THIS WAS A PROBLEM. LATER ON 4-27-15 I HAD A SAME PROBLEM, TOOK IT TO DEALER AGAIN THEY SAID NO LEAKS FOUND ,7-16-15 THEY COUDNT FIX IT AGAIN. 9-02-15 THEY CHECKED AT THE SHOP AND DIDN'T FIT THE PROBLEM! I TALKED TO SERVICE MANAGER MIKE LAVIN SIOUX FALLS SD ABOUT THIS PROBLEM MANY TIMES AND HE SAID TO ME THAT HE HAS A FRIEND WITH EXACTLY SAME TRUCK EVEN WHITE IN COLOR THAT HE HAD A SAME PROBLEM AND ENDED UP TO TRADE IN FOR NEW TRUCK. THIS PROBLEM OF HEAVY SHOT OF EXHAUST SMOKE SMELL INSIDE OF MY CAR REPEAT CONTINUALLY SO I CANT DRIVE IT MUCH WITH MY FEMALE AND NOT MUCH IN COLD DAYS SINCE I NEED TO OPEN WINDOWS ONES IN A VILE BUT IT COLD OUT AND LOTS OF TIMES WINDOWS FROZEN AND DON'T OPENS , KNOW IT IS VERY DANGEROUS TO BREATH CAUSE HEALTH PROBLEMS AND MAKES A CANCER.PLEASE PLEASE PLEASE HELP ME, I PAID OVER 42000 DOLLASRS TO USE THIS TRUCK AND I CANT USE IT NORMALLY! LOTS OF TIME I NEED TO TAKE MY BABY WITH ME TO DO SOME WORK ( SINCE I CANT LEAVE HER HOME ALONE) , BUT I CANT TAKE HER BECAUSE OF THIS EXHAUST SMOKE SMELL IN SIDE OF CAB, I DON'T WANT TO KILL MY BABY , PLEASE HELP ME! I ALR

Air Bags
Filed Feb 19, 2016TX

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V461000 (EQUIPMENT), 15V459000 (AIR BAGS), AND 15V460000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 18, 2016FL

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Feb 17, 20169,000 milesFL

PAINT BLISTERS LEFT REAR LOWER QUARTER PANEL

Steering
Filed Feb 16, 2016120 milesMO

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT EXPERIENCED A POWER STEERING FAILURE MONTHS BEFORE BEING NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE AND CONTINUED TO RANDOMLY VEER TO THE LEFT WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY APPLY FORCE TO ENSURE THE STEERING WHEEL WAS STABLE WHILE THE VEHICLE WAS IN MOTION, AS WELL AS WHEN HAULING A TRAILER. THE CONTACT CALLED MORE THAN TWO DEALERS TO TRY TO GET THE VEHICLE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT. THE VEHICLE WAS TAKEN TO THE DEALER FIVE MORE TIMES, BUT A PERMANENT REMEDY WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THREE DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE DEALER INDICATED THAT THEY INSPECTED THE VEHICLE AND THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE, WHICH WAS PARKED FOR LONGER THAN A MONTH. THE APPROXIMATE FAILURE MILEAGE WAS 120. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Feb 11, 2016ND

R46/ NHTSA 15V-541. RECALL ISSUED AUGUST 2015. THEY STILL DON'T HAVE REPAIR PARTS AVAILABLE!

Steering
Filed Feb 11, 2016ND

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER DID NOT INDICATE IF THE CONTACT WOULD BE PLACED ON A WAITING LIST FOR MONTHS AND DID NOT PROVIDE A FOLLOW-UP CALL. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ UPDATED 05/25/18*JB

Suspension
Filed Feb 3, 2016155,000 milesTX

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 75 MPH AND MAKING A RIGHT TURN, THERE WAS A LOUD NOISE UNDER THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT BRACKET DETACHED FROM THE FRAME, WHICH PREVENTED THE TIRES FROM TURNING LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V4060000 (AIR BAGS, SEAT BELTS), AND 15V459000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. PARTS DISTRIBUTION DISCONNECT, VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Feb 1, 201615,000 milesWY

MY 8,000LB TRAILER WILL NOT SLOW DOWN EVEN AFTER ADJUSTING AND CHECKING ALL 4 ELECTRIC BRAKES. F-150 HOOKED UP TO SAME TRAILER IN SAME CONDITION WILL STOP THE TRAILER VERY FAST. MANY PEOPLE ARE HAVING THIS ISSUE. SEE BELOW: CONTINENTAL MAKES THE ITBM FOR CHRYSLER TO CHRYSLER'S REQUIREMENTS. ITBM WAS REDESIGNED FOR MY13 AND WAS USED IN 2013 AND 2014 PRODUCTION WHICH HAD A NEWLY DESIGNED ELECTRICAL ARCHITECTURE INTRODUCED FOR THE 2013 MODEL YEAR. THE NEW ARCHITECTURE CHANGED THE TRADITIONAL BRAKE SWITCH SIGNAL AND MADE IT IMPOSSIBLE FOR AFTER MARKET TRAILER BRAKE SOLUTIONS UNTIL THE AFTER MARKET DEVELOPED AN INTERFACE CABLE. CHRYSLER AGAIN CHANGED THE BRAKE SIGNAL BACK TO TRADITIONAL SIGNALING BUT FOR AN UNKNOWN REASON (AND ALSO UNDOCUMENTED), DESIGNED A 70% MAXIMUM OUTPUT FROM THE ITBM AT SPEEDS BELOW 30MPH. WHAT MAKES THIS MOVE MORE MYSTERIOUS IS THE MANUAL SLIDE ON THE ITBM, TYPICALLY USED TO SET THE GAIN OF THE ITBM'S OUTPUT, WILL NOT PUT OUT MAXIMUM BRAKING, BUT IS ALSO LIMITED TO THE 70% RULE MAKING SETTING YOUR GAIN IMPOSSIBLE AS INSTRUCTED BY THE OWNERS' MANUAL. WE ARE ALL WAITING FOR SOMETHING TO HAPPEN FROM CHRYSLER, ALL THAT IS NEEDED IS A SOFTWARE UPDATE. I WAS TOLD BY CHRYSLER, IF A CHANGE WAS MADE, IT WOULD BE INTRODUCED IN THE NEXT RAM HD REFRESH NOW SCHEDULED FOR 2019. THAT WAS BEFORE MORE NOISE ABOUT THIS ISSUE. DEPENDING ON WHAT VOLTAGE YOUR TRAILER'S BRAKES REQUIRE FOR FORCEFUL STOPPING DETERMINES IF YOU WILL SEE THE 70% RULE ISSUE. FOR EXAMPLE, MY MONTANA NE

Steering
Filed Jan 29, 2016AZ

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Wheels
Filed Jan 24, 201640,000 milesNH

TIRE OVER INFLATION. PER MANUFACTURER SPECS THE REQUIRE YOU TO RUM 80 PSI IN REAR TIRE ALL OF THE TIME, EVEN WHEN NOT LOADED, OR TPMS COMES ON. THIS HAS LEAD TO WEARING THROUGH TIRES IN LESS THAN 20K OF DRIVING. RAM HAS REFUSED TO FIX THE PROBLEM OR EVEN ACKNOWLEDGE IT IS ONE. ALL TIRE MANUFACTURER CHARTS SAY BY THE UNLOADED WEIGHT OF THE REAR OF THE TRUCK TIRES SHOULD BE AT 45 TO 55 PSI FOR PROPER TIRE WARE.

Engine
Filed Jan 22, 201615,000 milesAZ

PERIODICALLY WHEN PRESSING GAS PEDAL I GET NO RESPONSE AND TRUCK JUST LAGS. UNFORTUNATELY THIS SEEMS TO ALWAYS HAPPEN WHEN I'M TRYING TO MERGE ONTO THE HIGHWAY OR WHEN I'M MAKING A LEFT TURN AND ALTHOUGH I MAKE THE TURN WITH ONCOMING TRAFFIC AT A GOOD DISTANCE SOMETIMES THE TRUCK JUST STOPS AND I HAVE A DELAY BEFORE THE TRUCK STARTS MOVING AGAIN WHILE I'M SITTING RIGHT IN THE WAY OF ONCOMING TRAFFIC.

Service Brakes
Filed Jan 13, 201623,000 milesCT

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE MAKING A TURN, AN ABNORMAL SOUND WAS HEARD FROM THE PASSENGER SIDE TIRE AND THE FRONT WHEELS SEIZED. THE ANTI-LOCK BRAKE SYSTEM AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE 'SERVICE ANTI-LOCK BRAKES' WARNING MESSAGE DISPLAYED. THE CONTACT MENTIONED THAT THE TIRE ON THE FRONT PASSENGER SIDE WAS COMPLETELY RIPPED OFF DUE TO THE FAILURE. THE CONTACT COASTED TO THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FRONT PASSENGER TIRE WAS REPLACED BY THE CONTACT AND WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Steering
Filed Jan 11, 2016MI

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

Unknown or Other
Filed Jan 11, 2016PA

REAR TIRE PRESSURE IS SET AT 80 PSI WHEN DRIVING TRUCK WITH ON WEIGHT IN THE BED WINTER TRACTION IS HAZARDS AND IN WET WEATHER HYDROPLANING A PROBLEM AS TIRE WEAR AND ON RUFF ROADS HANDLING ECT. ON 2013 MODELS 2500 HAD LIGHT AND HEAVY LOAD FOR REAR TIRE PRESSURE 60 LIGHT 80 HEAVY HAVE AUTO MAKERS CHANGE BACK TO THAT FOR SAFER DRIVING.

Steering
Filed Jan 8, 201628,000 milesTX

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT INDEPENDENTLY REPLACED A BOLT IN THE STEERING WHEEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

Suspension
Filed Jan 7, 2016NJ

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jan 4, 2016MN

SINCE PURCHASED NEW WITH 30 MILES ON THE ODOMETER, MY RAM TRUCK HAS EXHIBITED THE FOLLOWING HVAC/ELECTRICAL ISSUES BOTH WHILE STATIONARY AND IN MOTION: 1. AIR FLOW PRESSURE IS GREATER IN THE PASSENGER FOOT WELL THEN THE DRIVERS 2. AIR TEMPERATURE IS HOTTER (WHEN SET TO HEAT) ON THE PASSENGER SIDE THEN THE DRIVERS 3. AIR FLOW WILL CONTINUE FROM THE FRONT DEFROSTER POSITION (WINDSHIELD) WHEN SET TO FLOOR ONLY FROM THE CONTROL PANEL THIS CONDITION PRESENTS A SAFETY ISSUE AS I AM FORCED TO CONSTANTLY FIDDLE WITH THE HVAC WHILE IN MOTION TO ADJUST THE INTERIOR TEMPERATURE FOR MY FAMILY. ADDITIONALLY, IN MY COLD CLIMATE WHEN HEAT IS DIRECTED TO THE FLOOR I HAVE HOT AIR BLOWING INTO MY FACE AND EYES THAT I CANNOT PREVENT. THE VEHICLE HAS BEEN TAKEN TO DEALER SERVICING ON TWO OCCASIONS. BOTH TIMES THE SERVICER 'FLASHED' THE HVAC SYSTEM AND REPORTED THAT IT IS OPERATING AS DESIGNED. ON THE SECOND VISIT THE SERVICER SAID THAT THEY CHECKED ANOTHER RAM ON THE LOT AND IT'S HVAC WORKED IN THE SAME WAY. THEY SAID THERE IS NOTHING MORE THEY CAN DO ABOUT THE ISSUE.

Suspension › Front › Wheel Bearing
Filed Dec 24, 2015100 milesLA

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE SUDDENLY EXPERIENCED SEVERE VIBRATIONS. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE WHEEL BEARING ASSEMBLY FAILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

Fuel/Propulsion System
Filed Dec 16, 2015WY

WHEN ACCELERATING FROM A DEAD STOP THERE IS ABOUT A 3-5 SECOND LAG BEFORE I GAIN ANY SPEED. THIS IS VERY DANGEROUS AS I HAVE TO PLAN AHEAD BEFORE I DRIVE. IF I MAKE A MISTAKE IT COULD CAUSE A SEVERE ACCIDENT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ram 2500 → · Every 2500 year → · How the figures are calculated →