2019 Ram 1500 complaints

While driving the freeway at 70 mph, the truck flashed a message to service shifter. Windshield wipers starting going on their own, all messages popped up on dashboard, and the vehicle started gradually slowing down posing a safety issue. Speedometer was going from 0-50 mph back and forth and steering wheel was hard to maneuver. I was able to get off the freeway and into the frontage safely. However, turning the vehicle was a hassle and even more so when I tried to drive in to a parking lot to get to a safer area since the truck wouldn’t respond to the gas pedal nor would the steering wheel cooperate. If I wanted to turn it left it jerked on its own to the right. Vehicle shut off on its own and wouldn’t power back on after that. Tow truck had to be called and was told this was a cause of rfh by rear window(shortage caused by leak on third brake light) this happened after it being repaired. Truck was in shop for over two weeks. Today I’m being told it is the rack and pinion system causing this shortage and issue. Awaiting repair quote for that

On multiple occasions after 10-15 minutes of driving at various speeds, while turning either way, or while driving straight, a “Power Steering Unavailable” warning comes on the dash and steering stiffens and becomes almost immovable. Very similar to NHTSA Recall Number: 19V-016. On one occasion PS faulted while starting into a curve at 50 mph. Steering wheel hardened and nearly caused vehicle to straighten out the curve with me, my wife, and my [XXX] daughter inside. After researching it seems this is wide spread issue that RAM has not addressed passed previous recall. Dealer was called to check for recall but is not covered under current recall. I will be bring it to dealership as soon as possible to officially confirm the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

De breakes light its somethimes flashing in the panel and my suspensionsistem i pay tochange because its was damage and the garanted didnt apicate

My 2019 Ram 1500 Laramie truck started throwing a check engine light recently while also occasionally being put into "battery saver mode". I went to the dealership to have it checked. The issue is a malfunctioning alternator / generator unit (Mobile Generator Unit) which is a key component of the eTorque system. The dealer said the repair protocol is to replace the MGU. The problem is that there are literally no parts available in the US with no known ETA. The best approximation is 6 months or more. The waitlist is literally more than 3,000 customers. There is clearly a problem with the part and it seems like they aren't currently producing any more which is growing the problem. So, I'm now left with a very bad option - continue driving the truck and risk the MGU failing at any point and causing a serious accident. I have been in a vehicle on the highway when the alternator fails and all electrical systems shut down. It was terrifying for me and my family and we were very fortunate to avoid injury. My other options are to either not drive the truck and wait (not a viable option) or be forced to sell the truck which I would rather not do since it's fully paid off and should go many more miles.

The “alternator” is failing on these pickups. The Dodge Mopar says it’s back ordered by 5,000 units of these! 5,000! And have no date to tell you when it will be available . As I scour the internet, 1000’s of people are stranded with almost new pickups , with no way to fix them. We are one of them. I don’t understand how Dodge can be trusted.

Instrument panel display screen is often blank, or unreadable

04.22.25- back to back stalls on left hand turns within a 1 mile trip First stall landed me in a ditch less than foot from an oak tree. Coasted a bit before a sudden stop. Second stall allowed me to make it to side street before it abruptly stopped. Prior drive previous day had no issues and no warning lights.

Engine failure after fuel pump recall replacement(37,500 miles). My fuel pump had a mandatory recall. I drove my truck in and everything was running perfect. I drove the truck less than 100 miles after the fuel pump replacement recal and it started to make nocking sounds and the gas was lagging , not accelerating normal. The gears were not shifting normal but rather jerking in and out of gears at different RPM's. I was on the highway in CA and I was scared that I was gonna hit someone or be hit myself from the gas lag and jerky shifting. I drove back into the dealership again 100 miles after the fuel pump replacement. I was charged $288 dollars for them to tell me I needed a new engine. No engine lights or warnings. Now 100 miles after the fuel pump replacement and 2 months out of warranty they wanted $22,000 to replace my engine. They said they would do me a favor and replace it for $4300 since I was 2 months and 1500 miles past my warranty. Now I'm left without a truck 100 miles after the fuel pump replacement. I couldn't afford a rental car and they didn't have any for me to rent at the dealership. I was soon fired from my job as I was scrambling to find $4300 just laying around. Now I don't have a job and $4300 plus $288 in debt on my credit card at 22% interest. These same fuel pumps have already had class action lawsuits on them for earlier models. Metal shavings were being produced within the fuel system. The other problem being reported was over heating from the conne

This is the second random stall event for this vehicle. 2019 Ram 1500 with 33,300 miles. Yesterday, 4 /18/25, while taking a left turn from a parking lot at low speed, the vehicle lost all power. I was able to coast to the side of the street. Put the vehicle in park, waited approximately 1 minute, vehicle restarted and seemed to run fine. The first time it stalled it was towed to the dealer and since they could find no stored faults, there was nothing they could do.

Ive had the truck for 3 months and airbag light came on. Had it diagnosed to find it has a bad sensor in the seatbelt pretensioner that is stopping the passenger airbag from deploying and the seatbelt from locking. This is a major problem and should be a recall as I had it fixed and paid almost $600 to have replaced. I've called Stelantis and they offer no help as if it becomes a recall in the future they will possibly reimburse me they say.

The WiFi works on my truck but I have never set up an account or purchased it. I bought Ram 1500 new in 2018 (2019 truck though) and have owned it the entire time. I have called At&t multiple times and even went into one of their stores, they have run my vin, the IMEI # and the ICCID number and can find nothing on their end and say there is not an account. Yet, it is connecting to the At&t network. I have run speed tests that prove this and connected with both my phone and laptop. I took it into the dealership and they could not help either, just stated that is is weird. At&t has forwarded me to multiple people including stellantis, siruis gaurdian, and ram connect all of whom could not help. There are some other things going on with other devices that make me believe someone who had access to the truck may have done something and is using this to track me or access other data.

It is 4-13-2025, current milage 40,000. 2019 Ram 1500 classic Hemi 5.7 Bighorn 4x4 crew cab short bed. I have had an ongoing problem with fuel refilling for over a year and after 26,000 miles. I contacted Gary Barbera in Phila PA with out any info if this will be still under warranty. Refilling less than 0.5 gal and the pump shuts off. No codes, No check engine light. This has been a headache with no answer. I found a service bulletin to adjust the fill neck and that was unsuccessful. Everything online is leaning to roll over valve and the dealership wont touch it or explain if warranty still applies.

While driving down a curving mountain highway above 70 mph, the gauge cluster displayed “shift to park” or “shift to drive” I don’t recall exactly. The transmission then downshifted dramatically, perhaps into 3rd gear, then the motor shut off.Thankfully, I successfully merged through heavy traffic to the narrow shoulder but the truck would not restart. After over 30 minutes of attempts (fuel tank above half)I called a tow truck. My family climbed up the hill to get a safe distance from the road. It was cold and dark and things could have gone much worse. Ram owners on internet forums have described this exact problem many times and it’s clear that this is a wide spread safety issue. This is the second time the truck had lost power while driving in the same manner. The first time the dealer could not replicate the issue while it was under warranty and returned it to service. No I’m out of warranty, need a new transmission at largely my own expense and there are zero available in the country. The dealer has my truck for an “indefinite” time period.

My alternator went out driving down the interstate. No indication that it was bad up until it died. Has been sitting at a dealership for about a month due to this particular part having almost 3000 on back order.

The rear widow is leaking water into the cab a wetting the seats.

I purchased a 2019 Ram 1500 in November and have since been unable to pass state inspection due to several issues with the vehicle. I have contacted the dealership three times to request repairs, but they have repeatedly told me there is nothing they can do. I reached out to the Massachusetts Lemon Law, and they advised me to contact a lawyer immediately. The problems preventing my vehicle from passing inspection include excessive play in the bushing of the right front upper control arm, excessive play in the ball joint of the right front lower control arm, issues with both front struts, and excessive wear on the stub shafts of the front differential assembly, necessitating a front axle replacement since a kit is unavailable. Additionally, both front axle shafts need attention, and I require four-wheel spacers to prevent tire rubbing, as well as four fender flares. Within the first 30 days of purchase, I informed the dealership about the truck's tires not passing inspection. They acknowledged the tires were worn but claimed they still passed. When alignment issues arose due to bad ball joints, the dealership insisted the ball joints were up to spec. Unsatisfied, I sought a second opinion from another Dodge dealership, which confirmed the ball joints were faulty and identified additional issues with the front axles, struts, control arms, and front differential assembly. I provided this information to the original dealership, seeking repairs, but was again told there was nothin

These are exact words from dealer. “PULLED VVT FROM MOTOR AND FOUND A LOT OF METAL SHAVINGS ON IT. AS SHOWN IN VIDEO AND PICTURE. FOUND TSB S1709000010 - REV B. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. AS PER TSB, NEED TO REPLACE MOTOR DUE TO METAL SHAVINGS INSIDE OILING SYSTEM. THE DEBRIS MAY CLOG OIL PORTS INSIDE MOTOR AND CREATE ISSUES IN THE FUTURE. Correction: NEED TO REPLACE LONG BLOCK” “CUSTOMER STATES HIS VEHICLE IS TICKING MORE WHEN THE VEHICLE IS WARMED UP. CUSTOMER IS AWARE OF 250.00 ON DIAG. CUSTOMER IS AWARE OF 3-5 DAYS OUT ON DIAG. Cause: HEARD THE TICKING NOISE IS COMING FROM THE RIGHT SIDE OF ENGINE. NEED TO REMOVE RIGHT CYLINDER HEAD TO INSPECT LIFTERS. FOUND CYLINDER 6 HAS A SLIGHT MISFIRE WHICH IS CORRESPONDING TO THE TICKING NOISE.”

Camshafts

Lifter ticking in 3.6l pentastar

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle jolted and failed to maintain the intended speed while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a stuck valve lifter and that the cam phaser needed to be replaced. The contact was informed by the local dealer that the parts were on backorder and there was a waiting list for vehicle owners. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to a dealer where the recall repair was completed. The contact was advised by the mechanic at the dealer that the system update caused the e-brake to seize, and the dealer was awaiting the delivery of the part to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.

I started my truck up one morning and the airbag system light came on. Took it to the dealership and they reported fault code B007F-13 and recommended immediately replacing faulty passenger seatbelt retractor. For some reason my truck was not included in safety recall W67. Dealership quoted out-of-pocket fix was $800. I drove around for several months with the airbag light on because I could not afford to fix. Dealership is finally fixing today. They are applying the same fix they have made to other 2019 Dodge Ram trucks in the recall group. This is a major safety issue and negligence to not include all vehicles affected by this malfunction. My truck should have been included in the recall if it is getting the exact same safety recall fix as other models in the same year.

The MGU for the hybrid system of the etorque of them truck failed. The bearing inside of it has started to grind and there is very little replacements available to consumers for repair. The dealership, Fernley Ram, located in Fernley Nevada stated that there is only 210 parts available in all of the US. Im reading in different forums that there are thousands of consumers waiting months (4-6 on the high end) for the part to be available. The part failing can cause power loss to vehicle while driving and thankfully it failed when I was arriving home today. Just wanted to bring this up so it can be known and hopefully a remedy can be figured out.

Ram Rebel suffers from “Service Shifter” warning frequently; occasionally pits itself into neutral and requires to be put into park; front and rear park assist seem to be associated with this fault as well as it disables and enables randomly. Major electrical issue with shifter/transmission issues and parking sensors.

Electric controller is failing causing the power system to fail

I am experiencing intermittent loss of power steering. This occurs while driving and puts myself, my passengers and other drivers on the road at risk of crash/injury. Symptoms first started to appear in December 2024.

Etorque MGU whine originating from the alternator portion of the device.

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,272.

The contact owns a 2019 Ram 1500. The contact stated that while driving approximately 65-70 MPH, the vehicle vibrated, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the heat from the engine had melted a wire inside the engine. The repair was pending. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 94,500.

The power train component, specifically the etorque alternator (MGU) has failed and verified by CDJR dealership service department. My vehicle is available for inspection upon request. The MGU component affects the emissions control of the vehicle and is a generator for a battery cell located in the rear of the cab. The MGU failure could cause damage to the hybrid battery system, electrical failure, and reduction of emissions control. The issue has been replicated by numerous dealerships that I have contacted as the replacement part is on a national back order (dealer representative stated over 5,000). This seems like a substantial problem known by the manufacturer and yet there isn’t a repair/replacement option for numerous consumers. There were no warning lamps alerted during the failure. The failure consists of a “whining” noise located in the engine compartment at the alternator/MGU and significant reduced fuel economy.

Driving to work my windshield filled up with steam to where I couldn’t see and needed to swerve and do an emergency stop. a smell of antifreeze filled the cab with a light haze, 60k miles so I began to do my research. There are countless forum postings about bad heater cores needing replacement. I am handy so I call my local dodge ram dealer and they tell me that there are over 3,400 heater cores on back order and they have no release date and that their shop is waiting on 7 of them. If someone experiences the issue I had today but in different circumstances it could turn catastrophically deadly

While taking a right turn into a busy intersection, vehicle lost all power and dash lights lit up indicating to put the vehicle in park. I put the vehicle in park and attempted to restart it. The vehicle starter cranked but did not start. I was able to roll the truck back by using the manual transmission release to get out of traffic. I disconnected the battery and waited approximately 5 minutes, reconnected battery, vehicle would start momentarily then stall. Had vehicle towed to dealership where they were able to start it and found no issue.

Had my truck in for service and they found a cracked right front CV axle and carrier joint. I was told that this is a safety issue and could lead to uncontrolled steering, but then was told by two different dealers that the part is on national backorder with no time frame for availability. I was also told that this is a common issue and other RAM1500 models have had warranty repair or recalls, but none seems to be available for mine.

The truck has stuttered since I bought it when downshifting when cold. Sometimes when it sputters during a downshift it will display the message “ship to p and select gear”. Meaning the vehicle has shifted from drive on its own. The only way to engage drive is to stop and select drive. This has happened on the freeway a couple of times and the dealer says they cannot isolate the issue.

While fueling the tank the pumps stops fueling voluntarily, the tank is not full it gives a hard time. Currently about 75,000 miles Longrom 2019

The contact owns a 2019 Ram 1500. The contact stated that while inspecting the vehicle after a snowstorm, the contact became aware that a large pool of water had seeped into the vehicle from the rear doors. No warning lights were illuminated. The contact had taken the vehicle to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The VIN was not under recall, and the contact was informed that there was no fix for the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,803.

Vehicle is showing symptoms of "Safety Recall VB8 / NHTSA 19V-812 Electric Power Steering Gear" vehicle has similar vin, but appears not listed eligible for the recall.

Tailgate falling down on its own can barely open it when it's in the closed position. looked it up on recall with a VIN number and it is listed as a zb8 recall. Bought the truck late in 2019 and I've had many issues opening the tailgate since I bought it. Recently tailgate randomly open doing 50 mph in garbage whenever

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a subtle vibration in the steering wheel, and occasionally the steering wheel was pulling to the left or the right, causing the contact to correct the steering wheel. The service power steering warning light was illuminated. The local dealer was not contacted. The contact used a DTC scanner and retrieved a code for the power steering rack failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,000.

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle suddenly jerked to the left and to the right and lost power steering functionality. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

Engine ticking noticeably loud ticking noise loss of power and poor engine performance

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised not to drive the vehicle until the repair was completed. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle shut off unintendedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 75,000.

Every time I fill up with gas, the pump stops every $2 or I put in. It gurgles and acts like the tank is full. This happens EVERY SINGLE TIME I FILL UP. TAKE ME 20 min to get gas.

Unknown

The alternator bearing is failing. Stellantis no longer has a supplier to order new alternators from. There is no option to replace this part. The vehicle is 5 years old. I feel this is a safety concern because if and when I eventually lose all electrical power, my passengers and me will be in an uncontrollable vehicle or, best case, a broke down vehicle on the side of the road.

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel intermittently became firm, and excessive force was needed to steer the vehicle. The contact stated there was no warning light illuminated. The local dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V812000 (STEERING). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint

The contact owns a 2019 Ram 1500. The contact stated when the vehicle was started, the infotainment screen was blank. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer and the contact was informed that the digital cluster needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.