2019 Ram 1500 complaints

I as in an accident. a vehicle hit me while i was traveling at 50 mph. my air bags did not depoly.

Rear passaenger door handle broke preventing the door from staying closed. A passenger had to sit in the back seat(with seatbelt on) to hold door close inorder to get truck home. When home, I used Cargo Straps and strapped the inside door handles from drivers side to passenger side to keep the door closed. Made dealer aware of issue and they are not able to get me in to fix until Dec 31 (2 weeks from now) only cause I had another previously scheduled appointment on that date for another issue. This same exact problem happend back in Dec 2023 which was fixed by the dealer. It only happens WHEN ITS COLD AND FREEZING out.

Dashboard has bubbled. I contacted the dealership because I have an extended warranty with CNA and the claim was denied due to weather/ sun damage. My truck is a 2019 model and should not have this issue. The Service Rep. at the dealership told me he has noticed several dodge vehicles with the same issue. He said the glue that was used was an inferior adhesive. He said they recently repaired a 2021 Jeep Grand Cherokee with the same problem.

The contact owns a 2019 Ram 1500. The contact stated that after stopping at a red traffic light, the vehicle hesitated and failed to accelerate as intended while the accelerator pedal was depressed. The contact stated that another driver was behind and assisted the contact, and the contact noticed that the parking brake was unintendedly activated. No warning light was illuminated. Upon further inspection, the contact noticed the transmission had unexpectedly shifted from drive(D) to park(P). The vehicle was taken to a local dealer, where it was diagnosed; however, the failure was not identified. The vehicle was also taken to two other local dealers; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Prior to the failure, the contact stated that occasionally, while driving at various speeds, the vehicle would independently shift into lower gears. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

2019 ram 1500 bighorn Power steering is going out intermittently while driving without notice or indication that it's going to happen, and it's throws power steering service light.The behavior matches exactly to the confirmed recall from Dodge "Safety Recall VB8 / NHTSA 19V812 Electric Power Steering Gear", I'm unclear why this vehicle VIN was not part of the recall as the recall description matches exactly in behavior, make, model and year of the truck. It's poses a safety risk to myself and drivers around me when losing control of steering unexpectedly.

Have had several issues with this truck and there seems to be a lot of similar issues: 1. Hemi tick - Had to have the exhaust manifolds replaced because they were cracked for no apparent reason... happened right after warranty was up 2. Alternator (etorque) started whining and had to get it replaced after 100k miles gently driven. Could have left me stranded. 3. Visor falling out (Very Dangerous) No t only in my truck, but when I had 2 rentals from dealership, same truck different years (2021 & 2023) they had the same issue. All of these seem to be a widespread issue!

I was driving down the road on my way home from work. And without warning the airbags in both front seats and both front seat belts and the top one close or inside the roof all went off at the same time. Causing me to almost wreak my truck. I went off in the ditch then back on the highway before stopping on the opposite side of the road There is no damage to my truck except a busted plastic piece on the running board. But both front seats are ripped open now cause of the airbags going off the seat belts are locked up and the liner in the roof is messed up. And it now says there is something wrong with my traction control

2019 Ram Laramie 1500 instrument or cluster panel goes blank or speedometer goes blurry and unreadable.

My 2019 RAM 1500 diesel (built 12/12/2019 is included in Recall 23V-411 for tone wheel delamination. My tone wheel has failed (confirmed by technician). Stellantis provides free tone wheel replacement under Recall 73A for 2014 and 2016 models but excludes 2015/2017/2018/2019 models despite having the identical defect from the same supplier. I received only Recall 66A (software) which did not prevent failure. Stellantis now wants me to pay $3,037 to replace the defective part they replace free in other model years. This discriminatory recall remedy is inadequate and unjust.

During normal driving when coming to a stop the vehicle will hard downshift to neutral for no apparent reason. It will also hard shift to 1st like it’s lagging hard from 2nd or deciding if it wants to shift to neutral. It will happen at random times, in the middle of a turn, middle of an intersection. And is a serious concern

Sun visor randomly falls. This is a know issue, it has now happened to both of mine. There’s a defect with the mounting bracket that mounts the sun visor to the vehicle.

I have a rear window leak that is that is from a manufacturing defect, as described in this TSB: https://static.nhtsa.gov/odi/tsbs/2023/MC-10247466-9999.pdf I originally took the vehicle into the dealer in advance of my factory extended warranty expiring and they said they would call me back to schedule a fix/replacement. They never did. Now, my extended warranty has expired and when I went back in to schedule, they are saying that the repair will not be covered, despite the TSB and warranty extension being in place because the "XL1" code does not show up in their system. The dealer instructed me to call Stellantis Customer Care, where I was connected with an overseas call center that said they were unable to do anything and that I should return the vehicle to the dealer, who already told me they will not cover the repair. It has been several months of back and forth and I would like to get this corrected before I go through ANOTHER winter season with a leak.

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a whining sound coming from the rear of the vehicle. The contact stated that later, while driving the vehicle, there was a clucking sound coming from the vehicle, and the vehicle lost power to the rear axle. The vehicle was towed to the local mechanic, who examined the vehicle. After removing the rear axle casing, the mechanic discovered metal shavings and bearings inside the rear axle casing. The contact was advised that the rear axle needed to be replaced. The vehicle was not repaired. The contact indicated that the VIN was not included in NHTSA Campaign Number: 18V556000 (POWER TRAIN); however, the vehicle had experienced the failure listed in the recall. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 84,000.

The contact owns a 2019 Ram 1500. The contact stated that she lived in an area with a lot of fog, and after activating the defroster and driving at an undisclosed speed, the rear driver’s side window shattered. The vehicle was taken to a local dealer, where it was diagnosed with a possible small fracture that could allow moisture to intrude and shatter the glass. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-098-23. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

My power steering went out when driving on the highway. I had it towed to the dealership and was told the power steering rack fried and it would be almost $5 to fix. Taxes LINE C CONCERN: Power steering warning pops up on dash at startup and I have no power steering. The light goes away after a minute or two and the steering comes back. The truck sat for five days and this issue started on my first startup after (6/19/24). The battery hasnt been changed or jumped POTENTIAL CAUSE: Confirmed customer concern. Found DTC U0131 -00 - Lost Communication With Power Steering Control Module "A" and the EPS module is completely unresponsive. Removed connectors to the power steering rack and found that the main power and ground has been hot and has melted the connector and is full of corrosion. The power steering rack has internally shorted causing these issues. The steering rack needs replaced and the connector is not serviceable and the harness must be replaced.

I have a faulty steering column in my truck that needs to be replaced. This is not normal wear and tear. The truck only has 60k miles on it and is still under warranty till 1/17/26. The steering column is supposed to last the Life of the truck. I brought the truck to dealership (nye) to diagnose the cause of the bad steering column. But instead they tell me they cant tell me the cause of the faulty steering column. Instead I recieve a quote to pay to replace it. I have called and even emailed the manager as he is suppose to be cerified to diagnose the cause or to give his professional opinion but I get no call back or even reply to my emails. This was in an accident before but the insurance says this is not caused by the accident. Id like to mention the airbags didn't deploy when the truck drove into the telephone pole. This is unsafe to drive and needs to be addressed.

Sudden power steering failure while driving. I was cornering when power steering failed nearly causing a crash. no prior warning lights or indicators. During research noted other same year models recalled for the same issue but not my VIN. Contacted manufacture customer service and dealer. Both offered no assistance.

The contact owns a 2019 Ram 1500. The contact stated that the check engine warning light had illuminated. Additionally, the contact stated that while driving, the throttle sensor warning light illuminated. The contact stated that the failure had recurred while driving. The vehicle was taken to the dealer where it was purchased, and the light was reset; however, the failure recurred. The contact stated that while driving 45-50 MPH, the failure recurred, and the vehicle stalled. The contact was able to pull over to the side of the road, but the vehicle failed to restart. The vehicle was towed to the dealer where it was purchased, and the throttle sensor was replaced; however, the vehicle failed to start. The contact was referred to a Dodge dealer. The vehicle was towed to Daytona Dodge Chrysler Jeep Ram (1450 N Tomoka Farms Rd Suite A, Daytona Beach, FL 32124); but no assistance was provided. The vehicle was then towed to Sebastian's Auto Repair Inc, where the valve cover gasket was taken apart, but no failure was found. The warranty company was contacted and advised the contact that the entire engine needed to be taken apart for the repair to be covered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to tow the vehicle back to the Dodge dealer for diagnostic testing. The failure mileage was approximately 52,800.

The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The contact stated that the failure occurred while changing lanes and while turning. The vehicle was driven to the residence. An unknown dealer was made aware of the failure and informed the contact of an unknown recall with a similar failure, but the VIN was not associated under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was significantly dangerous, and that the steering wheel was difficult to turn. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 75,900.

Car shut off while driving without warnings.

Rear window of ram truck leaks and ram will not authorize proper window replacements. Caulk is not the answer as they’ve suggested

While driving a 2019 Ram I heard a winding noise then a rattling noise. I went immediately to the mechanic. He said it was my E-torque generator. He said I was lucky to get there because I could have had a complete loss of power or could have damaged other parts of the vehicle. A loss of power could be very dangerous on the highway possibly causing an accident or leaving me on the side of the highway exposing me to traffic driving by at 70mph+. The mechanic cannot get the replacement from RAM. Ram is not making them right now. There are over 5000 on back order. That means there are over 5000 people making payments on a work truck they can't use. Some people have been waiting for nearly a year.

The contact owns a 2019 Ram 1500. The contact stated the "Service Park Brake" light was illuminated. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to the dealer, and the software update was performed. The contact stated that days after the recall repair, while starting the vehicle, the same warning illuminated. After starting the vehicle, the manual brake automatically engaged and failed to release, making it difficult to move the gear shifter to park. The contact restarted the vehicle several times before being able to move the gear shifter. The TPMS warning light was illuminated. The vehicle was returned to the dealer, who diagnosed that the ABS module had failed and needed to be replaced due to the software update failing to fix the vehicle. The ABS module was replaced; however, the ABS warning light illuminated, and other repairs were needed. The ABS module was replaced twice. There were no additional repairs completed. The vehicle remained at the dealer for 7 weeks. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.

The contact owns a 2019 Ram 1500. The contact stated that while occupying the vehicle with the vehicle turned off and in park(P), the rear glass shattered without impact. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.

The power folding mirrors have plastic gears in them that strip out. Once the gears are stripped out the mirrors are loose and can fold in while traveling due to the wind.

Unknown; Stop/Start sends error and malfunctions.

Rear back glass frame is not sealed and the water is getting in truck doing cold morning the windshield get so much condensation witch would freeze inside the cabin soaking the dash and floor front and rear all coming from the problem of the back glass the frame that surrounds the glass has fracture point , warranty won't cover the repairs needed

Cannot put gas in tank without the gas pump continuously shutting off the flow. Was told by Dodge technicians that it was a faulty roll-over valve ( believe this is a safety item ) in the gas tank. Was told the only way to fix it is to replace the gas tank. They have had other dodge trucks in for the same problem. Being this is a safety item ( keeps gas from spilling out during a roll-over accident) I would think there should be a recall to repair. If possible could you also give me information on how to contact Dodge headquarters to register a complaint. This is a 1600.00 fix that I feel I should not be held responsible for. There are no warning lights accompanying this. Techs at JOHNSONS AND SONS dodge dealer in Wis. Rapids, WI. have recommended replacement to fix the problem. Thanks in advance for your attention to this matter it is appreciated.

While riding in the passenger seat of my 2019 Ram 1500 the driver had a hard braking event due to being pulled out in front of. During the braking event the steel seat belt cable that goes into the floor mount came out of the mount throwing me into the dash board of the truck.

Service electronic braking system message came on along with the traction control light

Diagnosed brakes at repair shop and advised ABS Module failing. Saw online recalls for certain vehicles yet our 2019 has the issue and nothing was noted for recall. I have 4 daughters and our safety and the safety of others is at risk with a faulty system, The lights on the dash appeared a few days ago and went away and now have come back and have stayed on.

Start stop/ Battery/ Engine lights all came on and warning messages said, stop start unavailable and some electrical power loss. Vehicle was taken to dealership for repairs. MGU was defective (Motor Generator Unit). Was informed parts were not available back ordered. 5000 units on order no available parts.

Oil pan completly rusted through .I have lifetime warranty they say not covered because of rust.Its all over the ineternet that 2019 ram 1500 had a bad batch of oil pans.If the oil leaks out the engine will seize and cause me to crash.

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Intermittent short discovered in the electric power steering (EPS) system. I took the vehicle to the dealership to perform diagnostic testing and the dealership confirmed the issue is a short-circuit within the EPS system. This issue has already been covered in a separate NHTSA recall (19E-077) however my VIN was not included. Amplifying information for this being a prevalent issue includes backorders from the OEM for replacement EPS systems, as well as multiple other sources online claiming to have similar issues.

Vehicle intermittently has power steering failures. Will not turn to the left.

I have a leaking rear window which is well known in RAM trucks. I had it into the dealership and they said they sprayed a seal around it, I still have a heavy leak of water on both sides, damaging my interior seats and more . I am looking for some help on getting this fixed as I have be stone walled so far.

The infotainment touch screen options are becoming unusable. The screen is bubbling and no longer works when I touch certain options on the screen.

After starting the 2019 Ram 1500 Bighorn in the morning, or after starting the truck and putting it in Drive, the vehicle sometimes shifts itself from Drive into Neutral as we come to a stop. When this happens, the gear indicator on the dashboard begins blinking and displays the message: “Shift to P then desired gear.” On one occasion, as my wife was merging onto the freeway in front of an 18-wheeler, the vehicle suddenly went into Neutral as she slowed down to merge. When she pressed the gas pedal, the truck did not move, putting her in immediate danger and forcing her to coast while traffic approached from behind. This issue has made the vehicle unsafe to drive because it can unexpectedly drop into Neutral at critical moments for example, while crossing lanes, merging, or pulling into intersections. There are no warning lights or alerts before this occurs. Sometimes, the truck will lunge forward or move forward unexpectedly when slowing down. Other times, it just rolls even though we are pressing the gas because it’s actually in Neutral. The problem has been repeatedly reported to the local dealership, which has replaced several parts -including the transmission and performed multiple repair attempts, but the issue continues. No other independent mechanic or third party has inspected the vehicle only the local dealership. Due to the ongoing safety hazard and repeated failure to repair, I am requesting that NHTSA investigate this issue. The unpredictable shifting poses a ser

The RFH module is defective for the year and has already been replaced by a new model. When the module goes bad it can leave you stranded because it runs the security section of the computer. The computer will not recognize the key fobs, and the car can shut off and not restart leaving you stranded. Mechanic also informed me that it could also cause issues during driving not just when you stopped. The main warning lamp is the check engine light will illuminate and will throw a code for ECU not initializing.

Problem Description: Beginning in early 2025, the vehicle started experiencing intermittent electrical malfunctions that cause it to lose power unexpectedly while driving. The issue occurs without warning, creating a significant safety hazard for both the driver and other motorists. The vehicle has been taken to an authorized Ram service center on four separate occasions (February 2025, July 2025, September 2025, and October 2025), but the problem has not been resolved. Each time, the service center has been unable to identify or repair the root cause. The vehicle is still under an active Mopar Vehicle Protection Plan (Account#[XXX]), and all service has been performed at Commonwealth Dodge in Louisville, Kentucky. Despite these multiple repair attempts, the truck continues to lose power intermittently, making it unreliable and unsafe to operate. VIN: [XXX] Current Mileage: 54,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello. There is a recall on this vehicle (VB1) for vehicles manufactured up to 10/2019 My vehicle was manufactured 12/2019 with the same defective EGR COOLER that caused the recall on this vehicle. The manufacturer is saying they will not take car of the issue under warranty as my VIN number is not included in the recall. They are saying I need to contact you folks to include my VIN number into the recall. Are they correct? Are you able to assist in that? Really appreciate any help or guidance on this. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power steering. Steering warning light (Steering service required) comes on randomly for a second or two and then goes away. Making steering and controlling the vehicle very difficult. Several trips to repair shops that run a diagnostics computer scams come up with nothing. Mechanics have check for shorts but say nothing looks out of the normal. This make model and year has had 197 vehicles recalled for what I believe to be this issue. Has been happening for the past couple of weeks

Power steering completely goes out at random occasions and may or may not reset. Multiple times I have lost power steering driving on roadways and luckily was able to avoid a crash. Doing research they are expensive to replace the so called guilty parts. Rack and pinion on the eps module

The contact owns a 2019 Ram 1500. The contact stated that while driving 45 MPH down the road, the brakes unintendedly activated, and the vehicle stalled. The vehicle was towed to a mechanic who was unable to retrieve a fault code. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed, but the dealer was unable to determine the cause of the failure. Upon additional research, it was determined that the recall was completed under NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), but the update was not performed, completed, or done correctly. The vehicle was repaired. While driving at an undisclosed speed, the power steering became inoperable. The vehicle was towed to the residence. Upon investigation, the contact located a Class Action Lawsuit. The local dealer was contacted, and it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 136,000.

On [XXX}, the alternator went out on me 4 hours north of my home. I had it towed 30 miles to Canon Ram in Greenwood, MS. The check engine light came on about 20 miles before the issue escalated to the point where I had to pull over in a rest area and then completely died. The GPU alternator was not in stock and is reportedly on backorder; however, a recall was issued for the same item in previous model year Ram trucks. It's been 4 weeks with no date in sight for this being fixed. The order number is [XXX] for part 68623194AC made on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took my truck to the RAM Dealership to check my ABS light on and Brake light on and 4 warning messages that the Brake system needs to be serviced. In the afternoon I called the dealer and the answer was that the ABS module failed and needs to be replaced, but the part is on national backorder and they cannot provide an estimate on when and even if a part will ever be available for my ABS module repair. Now I will be handed the keys to my truck back tomorrow where all warning lights are still on and no repair is even on the horizon, and it is still safe because the hydraulic brakes are still working. The ABS module however might not be replaced in a long time and I will be driving my vehicle without it working properly.

The contact's grandmother owns a 2019 Ram 1500. The contact stated that the vehicle had been experiencing an intermittent loss of power steering functionality. The power steering warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not covered under NHTSA Campaign Number: 19E077000 (Steering); because the VIN was not included. The contact was referred to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was approximately 61,000.

I bought a new battery from the Chrysler dealership in February of 2023 that started going bad in May of 2025. It is under warranty until February 2026. On May 28th 2025, I was attending a canine seminar out of town. At the end of the day, I went to start the truck & the battery was dead. I was able to get a jump start & immediately took it to a local retailer to have the starter, alternator & battery checked.The battery had Indications of going bad, the alternator & starter passed the tests. I purchased a mobile jump starter to make sure I wouldn't be left stranded somewhere. When I returned home, I scheduled an appointment at the dealership to have them replace it. The dealership kept it overnight & said their diagnostic machines did not give the code that allowed them to replace the battery under warranty. I was getting ready drive to Indiana from Florida & wanted to make sure it would be safe.I then drove to Texas after that, then back home, about 1200 miles each leg. When I went to leave to Maine a couple weeks later, the truck would not start. I was able to use a jump starter to get it going. When I got to Maine, I scheduled an appointment at the local dealership to have them check it. They ran the same tests & said they could not get the code to replace the battery under warranty. It became increasingly difficult to start the truck & even got to the point where I couldn't use a mobile jump starter to start it. When I returned from Maine, I made an appointment with a re

A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below the leak, such as the RF Module beneath the rear seat, could also be damaged. This could lead to the inability to remotely start the vehicle, or even start it at all, due to the module being used to recognize the key fob before the vehicle starts. This could strand an individual and represent a safety concern in this aspect. The problem is well known on other vehicles; see the previous reference for Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23). However, it is not listed for this VIN. The dealer and auto body shops have inspected the problem, and they can confirm that this matches the problem listed in the TSB. No warnings or messages, as this is a common manufacturing defect for this vehicle's make, model, and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)