Page 19 of 30 · complaints 901–950 of 1,496

2019 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Steering
Filed Nov 11, 2022MS

I was pulling out of my work parking lot and right as soon as I’m trying to make the turn out of the parking lot my steering wheel would not turn. Thank God I was still in the parking lot, but I was not able to move my steering wheel at all, the dealer said that it was a full painting rack failure in the steering column itself along with the power steering. I have to get my whole fuse and everything replaced, including the whole front end pin rack.

Electrical System
Filed Nov 8, 2022VA

My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. FCA has been unable to determine the cause and my truck remains at a local dealership.

Engine
Filed Nov 8, 2022CA

The ram 1500 'tick' as it has become known has started on my vehicle. Just like other reports, it would seem the bolts on my exhaust manifold have snapped causing exhaust to leak into the cabin of the truck. The truck doesn't throw any warnings for it, and the only reason it was discovered was because of a slight 'ticking' sound that can be heard on engine startup. The vehicle does not have any recalls for the issue despite numerous reports of a similar problem. I took the vehicle to a service center where they confirmed the issue. No doubt, exhaust leaking into the cabin of a vehicle poses serious safety risks. The vehicle is currently available for inspection but will be getting fixed in the coming days.

Exterior Lighting
Filed Nov 4, 2022OK

There is a known problem with ram headlights developing condensation within the headlight assembly. This is a problem as too much condensation can cause shorts and/or permanent damage to electronics. With standard halogen bulbs, the worst case is to replace the bulb and try to remove moisture and prevent future condensation build up. The problem with led lights, and especially pourly designed headlights with led modules on the underside so any moisture falls into the module and ruins it. This is a major saftey concern as your headlights can go out at anytime without warning and potentially cause both to go out at similarly times as condensation build up is a factor of the weather. Furthermore, with the led headlight module being on bottom of the headlight where the moisture build up is strongest, it shorts out the module so you loose all lights within the headlight. This is extremely dangerous for all vehicles and pedestrians in the area as all lights can go out without warning, likely resulting in a wreck. This issue has been brought to ram before, you can easily find many forums of ram owners having this issue. A few people have had their headlights replaced by ram, but the majority of people have not. Also, the people who have had their headlights replaced, received the same headlights as factory lights, so they may have the same issues in the future.

Power Train
Filed Nov 3, 2022TX

While driving the transmission is slipping out of gear. After research found this is happing to many other owners and the dealer has not been able to correct the issue.

Electrical System
Filed Oct 29, 2022WA

Cracked rear window frame allows water ingress. This water soaks the seats and carpets creating risk of corrosion and mold. There are 4 airbags near where the water comes in creating concerns that they may be compromised. Water leaks into the rf hub causing it to malfunction. This has happened twice. The first time, 5/9/2022 the vehicle would not turn off requiring battery disconnection to turn it off. The second time, 9/14/2022, the vehicle would not start and the electric parking brake would not release. Dealership has confirmed under tsb 23-016-21. There are also 2 others, one for the 3rd brake light and one for the aux antenna. Vehicle has 13500 miles and is out of warranty.

Structure
Filed Oct 25, 202230,000 milesFL

The contact owns a 2019 Ram 1500. The contact stated that upon cleaning the tailgate, the driver's side cable of the tailgate loosened, and the bolts fractured. The loosened cable struck the contact on his left leg. There was no injury sustained. The vehicle was taken to the dealer where it was diagnosed that the bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer as the VIN was not included in a recall. The failure mileage was approximately 30,000.

Exterior Lighting
Filed Oct 23, 2022FL

The instrument panel one day a few months prior began to go dark and cease to function intermittently. Specifically the digital sections. It has since progressed to never working. This has created a risk as I can no longer receive system information or warnings as a result. Specifically I was unaware that an object in the road severely punctured one of my tires and I had lost all pressure until a concerned driver informed me. There have been no warning lamps leading up to this problem prior to its occurrence and it can 100% be replicated as it hasn’t worked since the last time it went dark. It has not been inspected yet as I have been trying to determine the cause for repair. Everything can be made available for inspection upon request.

Electrical System
Filed Oct 22, 2022TX

I had a failed 48v battery for the etourque system so the 12v battery was no longer being charged. I had a dispute with the dealer so I picked up the truck and began to drive home. As the generator/alternator for the etourque system was not able to charge the 48v and 12v batteries due to the 48v battery fault, the engine and all systems were running on whatever charge was left in the 12v battery. When the battery began to completely discharge, systems began to fail/go offline. Though the engine was still running as I tried to find a safe spot to pull off the road, the electric power steering failed. Unlike a traditional hydraulic power steering system failure where the wheel can be turned easily at speed and with effort at minimal speed, I was almost unable to turn the wheel at all at over 30 miles per hour. I had to pull as hard as I could to turn at a limited radius until I barely made it to a safe location off the road. The electric power steering system makes it nearly impossible to turn the steering wheel if it loses power. I am a large male and someone weaker or smaller may not have been able to turn the wheel at all.

Unknown or Other
Filed Oct 19, 2022TX

Rear back window from trim and headliner water is coming inside from too

Unknown or Other
Filed Oct 15, 2022FL

7 inch instrument cluster does not come on....started after a software update. This houses all information for safety concerning the truck.

Steering
Filed Oct 13, 2022PA

Electronic Power Steering Failed, Rack and Pinion was replaced and dealer kept the failed component , Was impossible to safely steer the vehicle and maintain control the vehicle, luckily it failed at a location that didn't result in a crash! Failure was confirmed by Dealer and Rack and Pinion had to be replaced. Happened without any prior warnings or symptoms

Air BagsCrash1 injured
Filed Oct 10, 2022TN

The airbag(s) and Seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. RAM was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident.

Visibility/Wiper
Filed Oct 7, 2022AZ

My drivers side sun visor is broke and keeps falling down in front of me while I'm driving causing a serious safety hazard. This is an event that happened, My Wife and 2 other friends are driving from phoenix to LA. the sun visor has broke at the pivoting point in which it holds up the main weight of the visor (not the spot where you would click it into) as we are driving the visor randomly comes out and falls down enough to block my vision and startle me only thing hold it up is the wire connection. this keeps happening which makes it very difficult to drive. in addition I'm now unable to block the sun from blazing into my eyes while driving at sunset and sunrise. I'm also filing this complaint because while searching online for a fix I noticed that there are a lot of people having the same issue so I'm trying to bring awarness to the problem

Air Bags
Filed Oct 5, 2022TX

My vehicle had issues in which all safety features have been turned off in the truck in June of 2022. Two dealerships have determined that it is a module but Ram has not been able to get the part now going on 5 months. Airbags, Lights, Safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe.

Power Train
Filed Oct 3, 2022NC

Transmission slipping out of gear shifting to park while braking and downshifting occurs

Steering
Filed Sep 29, 202236,000 milesPA

The contact owns a 2019 Ram 1500. The contact stated while driving 15 MPH, the steering wheel became difficult to turn intermittently. The contact stated that the “Power Steering Service Required” warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

Forward Collision Avoidance › Warnings
Filed Sep 26, 2022MO

The instrument cluster often does not illuminate upon startup and as a result, the odometer, speed, parking sensors among other things do not alert me in the display. Some times upon starting the vehicle it starts up fine, other times it does not light up for a few minutes/miles than turns on, or does not turn on at all. There is currently a recall for this same issue "V83" for 2019 Ram 1500's, which is what I own, but I am told that my VIN was not listed in the recall. There is a lot of chatter online with others describing the same issue. I have not taken it to the dealer or had it inspected yet. This issue started a few months ago, is intermittent, but seems to now be happening every few startups.

Unknown or Other
Filed Sep 22, 2022PA

Rear window frame has cracked. Allows water into the cabin. Creates awful smell and wet seats. Water drips onto seat belt which will most likely cost it to not work properly over time.

Seat Belts
Filed Sep 21, 2022CA

-SEAT BELT DOES NOT RETRACT ON DRIVER SIDE -WAS PROVEN TO DEALER SHIP -DIDNT WANT TO FIX (GLENDALE DODGE - LOS ANGELES -KEY INGITION TURN OFF BY IT SELF WHEN STARTING TRANSMISSION LOSS POWER FAILE SWTICH GEARS DURING TRAFFIC - MILLAGE ON TRUCK 47K

Seat Belts
Filed Sep 21, 202230,000 milesTX

The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, he pulled on his seat belt for adjustment and the seat belt would not retract. The vehicle was taken to the dealer and the mechanic stated the vehicle was not included in NHTSA Campaign Number: 20V580000 (Seat Belts). The vehicle was not repaired. On another occasion, the contact stated while driving 40 MPH, the vehicle would not accelerate as needed with a roaring sound coming from the vehicle. The contact stated that while decelerating he heard a clicking sound as if the transmission had shifted gears. The contact stated the vehicle accelerated and then operated normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was not under recall. The failure mileage was 30,000.

Electrical System
Filed Sep 19, 2022CA

Digital dash display very seldom lights up so I can't track tire pressure, mileage and warning lights It should light up when the door opens

Visibility/Wiper
Filed Sep 19, 2022WI

Over time, the folding mechanism of both side mirrors have deteriorated to the point that the mirrors move with wind resistance while driving. The side mirrors need to be constantly adjusted while driving to maintain visibility. This is a widely recognized issue among Ram 1500 owners.

Steering
Filed Sep 15, 2022NC

Three weeks ago, my electrical power steering failed in a parking lot. This locked up the steering wheel going 10 mph. After this, the steering wheel was extremely difficult to move and almost resulted in a collision. I then restarted my truck and the issue went away; however, my steeirng wheel continued to drift and not maintain a straight direction. Two weeks later, roughly 700 miles, the same issue happened again. This time, however, I was travelling roughly 65 mph when the steering failed. A warning popped up on the dashboard only after the steering system failed. This was extremely dangerous because had I not been on a straight road this would have certainly caused my vehicle to crash. This issue was confirmed yesterday by my local Ram dealership. They told me and quoted me that I need to have my "Electric Power Steering Module (Rack)" replaced. The vehicle has not been inspected by Mopar or the FCA, but I did talk to the FCA on the phone--they refused to help. The warning light appeared both times during steering failure, but after the steeirng had already failed--no advance notice.

Fuel/Propulsion System
Filed Sep 14, 2022LA

The problem I’m having it does not let me add fuel into the tank. Without cutting off fifty times when I

Structure › Body
Filed Sep 14, 2022AL

Rear window area not sealing properly from issues with body causing water to leak into the cabin. This is causing mold growth, electrical shorts and possible fires. There are hundreds of trucks dealing with this issue discussing this via online forums. Many are breaking the rear windows just to have insurance fix it, some are slapping silicone everywhere to stop the leaks.

Engine
Filed Sep 13, 202271,623 milesTX

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 60-70 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to a faulty engine with the Etorque system. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was approximately 71,623.

Power Train › Automatic Transmission
Filed Sep 13, 202254,000 milesNV

The contact owns a 2019 Dodge Ram 1500. The contact stated while driving 30 MPH, the gear shifter inadvertently shifted out of drive(D) and the vehicle would not accelerate. A warning message was displayed to “Return Shifter to park(P) then Shift to Desired gear". The contact was able to pull over, turn off and restart the vehicle, and the vehicle started operating normally. Several unknown dealers were contacted and all stated that they had not heard of the failure before. The contact was advised to continue driving the vehicle and if the reoccurred, to contact the local dealer for assistance. The manufacturer was contacted and notified of the failure. The failure mileage was 54,000. The VIN was not available.

Service Brakes
Filed Sep 12, 2022OH

Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.

Air BagsCrash3 injured
Filed Aug 26, 2022GA

I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched

Electrical System
Filed Aug 25, 2022AZ

The transmission goes into park on its own. I was at a stop light and it just went it to Park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed.

Power Train
Filed Aug 24, 2022CO

On 07-20-22 I was driving home from work in the evening around 5:45 pm, out of nothing, i noticed my temp gauge starting to rise. It rose up to alarm level (overheating). I slowed down and pulled over, and noticed the temp gauge starting to drop down to below overheating but still above normal. Note: I live 4.7 mile away from work and the highest speed limit on my way home is 55mph. I limped slowly with the truck while paying attention to the temp gauge until i pulled up in my drive way. When I opened the door of the truck, i was hit by a huge cloud of white smoke coming from underneath the truck. I shut off the truck and moved away quickly. I noticed a reddish fluid coming from underneath the truck. I could not tell what it was at the beginning but it was oily. Later on I realized it was transmission fluid mixed coolant. Note: transmission fluid is flammable. Due to distance of 4.7 miles distance to my house the truck (exhaust) had not warmed up enough to ignite the transmission fluid. It was later identified by Mike Shaw dealership in Greeley CO, that the heat exchanger (from the radiator) on the transmission body had failed and transmission fluid and coolant mixed rendering the whole transmission void. I was lucky i drive a short distance otherwise the truck would have caught on fire. The truck was towed from my drive to the dealership by my insurance. I am raising the concern because i saw a report by a 2019 Ram owner on your website who had the same experience and unluck

Unknown or Other
Filed Aug 21, 2022CA

Sunroof EXPLODED/SHATTERED while I was driving. Caused me to run off the roadway to the right shoulder and almost collided into a Electric Pole.

Unknown or Other
Filed Aug 18, 2022PA

The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.

Steering
Filed Aug 17, 202250,000 milesCA

The contact's son owns a 2019 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Electrical System
Filed Aug 16, 2022AL

3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.

Steering
Filed Aug 16, 202240,010 milesMI

The contact owns a 2019 Ram 1500. The contact stated while driving at 45-60 MPH, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 19V812000 (Steering) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 40,010.

Suspension
Filed Aug 13, 2022VA

The sway bar bushings failed under 36000 miles. I had been hearing a clunk since 25000k, and it was only diagnosed at 35000 miles. The issue started in Feb 2022, fixed in July 2022 under warranty. Initially looked at by Lindsay CDJR in Manassas VA. Second look by Farrish CDJR in Fairfax. June 2022. Repaired by Lindsay CDJR in Manassas VA.

Power Train
Filed Aug 11, 202276,000 milesIL

The contact owns a 2019 Ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " Place vehicle in Park and place it back into Driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that PCM and TCM were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000.

Power Train
Filed Aug 9, 2022NV

Service shifter message locks the vehicle in park. This can be life threatening if in a remote area or other area when a movement of the vehicle is required for safety

Service Brakes
Filed Aug 5, 2022FL

I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.

Steering
Filed Aug 3, 202246,000 milesVT

The contact owns a 2019 Ram 1500. The contact stated while driving at speeds below 35 MPH, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The approximate failure mileage was 46,000.

Structure › Body
Filed Jul 31, 2022AK

Known manufacturer defect in rear sliding window plastic frame that cracks and allows water to enter into the rear cab of the truck. This leads to wet seats, headliner and carpet. If undetected or not corrected this could lead to mold growing behind the rear seats. This also is causing rust on the bolts that hold the rear seat in place. It also affects the various electronic controls that reside behind the rear seat. If those controls short out and sizable the truck while it is traveling down the highway this could lead to a fatality. The FCA is NOT repairing is issue after the 3 year/36,000 mile warranty or if the vehicle was purchased (and registered in Canada and then resold in the US).

Electrical System
Filed Jul 31, 2022OH

Instrument cluster shows ZERO function. No warning indication, No mileage, No fuel reading No Speed. At about 45 mph vehicle had reduced speed and reduced power while on a fairly busy road. Without the instrument cluster functioning, no idea what is going on and had to have it towed to dealership. Mileage unknown because of gauges not working.

Steering
Filed Jul 28, 2022TX

When traveling at low speeds when turning right the power steering feels like it is going to go out. I noticed that there have been recalls on the 2019 Ram 1500 due to power steering problems. I believe there is something wrong with my vehicle and should be included with the other 2019 Ram 1500's that were recalled for power steering failure. I'm voicing my concern because it is probably only a matter of time before I have a major issue with the power steering.

Electrical System
Filed Jul 25, 2022OH

+Instrument cluster has ZERO function. No warning lights, no speedometer, no display of mileage. Nothing

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Jul 19, 2022DC

2019 DODGE RAM. CONSUMER WRITES IN REGARDS TO POWER STEERING ISSUES. THE CONSUMER STATED THERE WAS A RECALL CONCERNING THE POWER STEERING GEAR, BUT THE VEHICLE WAS NOT INCLUDED. THE CONSUMER BELIEVED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL AS IT WAS EXPERIENCING THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.

Engine
Filed Jul 18, 2022CA

Vehicle is burning anti freeze off and dealer can’t find cause because of no recall on the vehicle. Vehicle smells like antifreeze all the time when running. This has been going on for months now but got really bad this last weekend.

Engine
Filed Jul 9, 2022FL

Exhaust manifold warped causing manifold bolts to break causing bolts to break. Dodge dealer Mechanic from dodge stated this has been a common reoccurring problem and has done hundreds of repair for this. It has occurred so many times there is a special tool made specifically for this issue.

Engine
Filed Jul 6, 2022FL

ENGINE FAILURE: The engine is currently available for inspection. While driving approximately 50 mph, the engine quietly shutdown. The truck was immediately towed to a nearby Chrysler Dodge dealer and a tech tore the engine apart and claimed the #8 cylinder is bent, which caused catastrophic damage to the engine. No manufacture rep, police, or insurance rep or anyone else has inspected the engine so far. For almost a year, following a significant warrantied repair, a CHECK ENG light continued to illuminate. The same dealer (Jim Browne Chrysler Dodge Dade City, FL) the truck was towed to had previously completed a major warrantied repair to the engine. And the dealership reps continually claimed (at least 12 times) that the light was a "ghost" error code from the previous repair and that it wasn't anything to be concerned with. Since no additional repair was made, the dealership did not document a single one of the service calls regarding the 12 or so CHECK ENG light service visits. Jim Browne refused to repair the engine, because the vehicle now has approximately 5000 more miles on it than is covered by the 60,000 mile drivetrain warranty. A dealership rep also called their manufacturer rep and was told they were not interested in repairing the faulty engine. The vehicle has never towed a heavy load, never been loaded down with anything heavy, nor has it been used off-road.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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