Owners filed 227 complaints about this vehicle with federal regulators, most often about the exterior lighting › headlights. It has been recalled 6 times.
When it fails
08000080,000 milesMedian miles at failure
67 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Exterior Lighting › Headlights
19
0
0
0
Engine and Engine Cooling › Cooling System
14
0
0
0
Engine and Engine Cooling
14
0
0
0
Structure › Body › Door
13
0
0
0
Latches/Locks/Linkages › Doors › Latch
12
0
0
4
Engine and Engine Cooling › Engine
11
0
0
0
Air Bags
8
2
0
6
Steering › Rack and Pinion
7
0
0
0
Air Bags › Frontal
7
7
1
8
Steering
6
0
0
0
6 safety recalls
Part 573 reports
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi
Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Latches/Locks/Linkages › Doors › Latch04V597000
Filed Dec 22, 2004717,302 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Risk. IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy. DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Steering › Rack and Pinion02V286000
Filed Nov 4, 20021,159,156 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Risk. IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy. DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Latches/Locks/Linkages › Doors › Latch01V067000
Filed Mar 8, 2001477,011 vehiclesGeneral Motors Corp.
Defect. VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Risk. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy. DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Power Train › Automatic Transmission98V131000
Filed Jun 11, 199838,540 vehiclesGeneral Motors Corp.
Defect. VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE (1) A BROKEN SHIFT CABLE FITTING OR (2) LOOSE SHIFT LINKAGE. CONSEQUENTLY, MOVING THE SHIFT LEVER TO A 'PARK' POSITION MAY NOT SHIFT THE TRANSMISSION TO 'PARK'.
Risk. THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT, AND REPLACE IF NECESSARY, THE AUTOMATIC TRANSAXLE RANGE SELECTOR CABLE.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Risk. BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy. DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
What owners reported
Newest filings
Engine and Engine Cooling
Filed May 23, 2014WI
AIR. *TR
Electrical System
Filed Mar 14, 2014105,000 milesMI
TL* THE CONTACT OWNS A 1998 PONTIAC TRANS SPORT. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE ABS, AIR BAG AND CHECK ENGINE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000. THE CURRENT MILEAGE WAS 119,317.
Air Bags1 injured
Filed May 29, 2013117,000 milesOH
TL* THE CONTACT OWNS A 1998 PONTIAC TRANS SPORT. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THE FRONT PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY AND WITHOUT ANY IMPACT TO THE VEHICLE. THE DRIVER SUSTAINED MINOR BRUISES AND SWELLING TO THE RIGHT ARM. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Service Brakes, Hydraulic
Filed Jan 16, 2012235,000 milesMO
ABS-ANTI LOCKING BRAKES ARE FAULTY AND LIGHT COMES ON FOR NO REASON. ALSO THE AIRBAG LIGHT COMES ON INTERMITTENTLY. *TR
Electrical SystemFire
Filed Jan 5, 2012149,000 milesCA
TL* THE CONTACT OWNS A 1998 PONTIAC TRANSPORT. THE CONTACT EXITED THE VEHICLE AND WHEN HE RETURNED, THE VEHICLE WAS ENGULFED WITH WHITE SMOKE. THE CONTACT ROLLED DOWN THE WINDOWS TO RELEASE THE SMOKE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS THE RESULT OF FAULTY WIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Engine and Engine Cooling
Filed Nov 2, 2011NC
AFTER I HAD THE RADIATOR REPLACED $350 JOB THE INTAKE GASKET SPRUNG A LEAK. THEREFORE I HAD TO HAVE NOT ONLY THIS REPLACED BUT THE VALVE COVER GASKET AS WELL WHICH COST A TOTAL OF $867. I ALSO HAD TO RENT A CAR FOR 3 DAY WHICH COST AN ADDITIONAL $30 PER DAY. MY MECHANIC SAID THAT THE RECOMMENDED DEXCOL COOLANT USED IN THIS MODEL CAR, OVER A PERIOD OF TIME, WILL EAT THRU THE GASKET THUS THE LEAK. I NEED TO KNOW IF THERE WAS A RE-CALL REGARDING THIS PROBLEM AND IF I CAN BE COMPENSATED. I AM A HARD WORKING INDIVIDUAL WITH LIMITED RESOURCES. I HAVE ALWAYS MAINTAINED REGULAR MAINTENANCE ON MY VEHICLES NOT FORESEEING THIS ISSUE THAT AROSE. PLEASE GET BACK IN TOUCH WITH ME AS SOON AS POSSIBLE REGARDING HIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed May 27, 2010110,000 milesFL
TL* THE CONTACT OWNS A 1998 PONTIAC TRANS SPORT. WHILE ATTEMPTING TO SHIFT INTO DRIVE, THE CONTACT NOTICED THAT THE GEAR SHIFTER WOULD NOT RESPOND AND HE WAS UNABLE TO REMOVE IT FROM THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO REPAIRS. THE CURRENT AND FAILURE MILEAGES WAS 110,000.
Tires
Filed Apr 8, 2010179,300 milesMI
I HAVE GOODYEAR ASSURANCE CMFTRD 97T 80,000 MILE TIRES ON MY 98 PONTIAC MONTANA VAN. THEY HAVE LESS THAN 30,000 MILES ON THEM AND TWO OF THEM STARTED LEAKING AIR OUT OF THE SIDEWALLS WHICH ARE FULL OF DRYROT TYPE CRACKS. TWO TIRE STORES TOLD ME THEY LOOK LIKE DEFECTS. I TOOK THEM BACK TO THE STORE WHERE I BOUGHT THEM AND THE DEPTH WAS GREATER THAN 3/32 OF AN INCH. I AT THE TIME OF PURCHASE, BOUGHT A FREE REPLACEMENT/ROAD HAZARD CERTIFICATE THAT IS GOOD FOR ONLY THREE YEARS AND THE TIRES ARE NOW FOUR YEARS OLD. BECAUSE OF THE TIRE AGE THEY WANT TO PRORATE THESE UNSAFE TIRES AND CHARGE ME $65.00 @ FOR NEW ONES. WHY IS IT THAT THESE 80,000 MILE TIRES ARE NOT ANY GOOD AFTER 30,000 MILES AND MUST BE REPLACED. THIS VAN IS OUR SECOND CAR AND DOES NOT GET DRIVEN ENOUGH TO GET 80,000 MILES IN THE THREE YEARS THAT THE REPLACEMENT CERTIFICATE IS GOOD FOR.WHEN I BOUGHT THEM I WAS TOLD THESE WERE ONE OF THE BEST AT THAT TIME AND I WAS SURE TO GET A LOT OF MILES ON THEM. I AM VERY VERY UPSET THAT THESE TIRES HAVE PROVEN TO ME THAT THEY ARE VERY UNSAFE BECAUSE SIDEWALL LEAKS CANNOT BE REPAIRED AND I AM NOT NOW DRIVING THIS VAN BECAUSE I CANNOT TRUST THESE TIRES OR THEIR SAFETY. YEARS AGO, WHILE TRAVELING 700 MILES FROM HOME I HAD A BLOWOUT WITH, A TIRE THAT WAS ONE OF THEM FIRESTONE 500 TIRES. AT 70 MPH MY WHOLE FAMILY COULD HAVE BEEN KILLED AS A RESULT OF THIS AND TO THIS DAY I TAKE TIRE SAFETY VERY SERIOUSLY. WHAT CAN I DO ABOUT THIS POTENTIALLY LIFE THREATENING SITUATION? I CANNOT JUST G
Exterior Lighting
Filed Nov 18, 2008118,059 milesLA
PONTIAC TRANS SPORT 1998 --EXTERIOR LIGHTING:HEADLIGHTS VISIBILITY EXTREMELY POOR. OWN VEHICLE SINCE 2005. *TR
Structure › Body
Filed Nov 6, 2008OH
PAINT ON HOOD OF VAN IS PEELING AND COMING OFF RIGHT DOWN TO THE METAL. I'VE SEEN THE VERY SAME ISSUE ON MANY OTHER VANS LIKE MINE THE SAME YEAR, MAKE AND MODEL. THIS IS A FACTORY PAINT PROBLEM AND PONTIAC SHOULD FIX THIS. *TR
Power Train › Manual Transmission
Filed Jul 23, 2008136,000 milesVA
TL*THE CONTACT OWNS A 1998 PONTIAC TRANSPORT. WHENEVER THE CONTACT SHIFTS FROM SECOND TO FOURTH GEAR, REGARDLESS IF SHE IS UPSHIFTING OR DOWNSHIFTING, THE VEHICLE BEGINS TO JERK DURING ACCELERATION. PRIOR TO THE FAILURE, SHE NOTICED THAT WHEN THE VEHICLE WAS FIRST STARTED, IT BEGAN TO VIBRATE. THE FAILURE OCCURS VERY INCONSISTENTLY AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE SPEED WAS NOT A FACTOR. THE CURRENT MILEAGE WAS 139,000 AND FAILURE MILEAGE WAS 136,000.
Structure › Body › Door
Filed Jun 3, 2008CA
I HAVE A 98 PONTIAC TRANSPORT. THE PASSENGER SIDE SLIDE DOOR OPENS ON ITS OWN, AND IT WILL ONLY OPEN MANUALLY. THE SLIDING DOOR STOPPED OPENING WITH THE CONTROL ABOUT THREE MONTHS AGO. *TR
Exterior Lighting
Filed Jun 2, 2008OH
PROBLEM: LAST FALL I NOTICED THAT THE CRUISE CONTROL WOULD TURN OFF WHEN I USED THE TURN SIGNAL? SLOWLY I LOST THE 'TRIP COMPUTER' THEN THE TURN SIGNALS WOULD FLASH QUICKLY WHEN THE BRAKES WERE APPLIED. I ASSUMED THAT THERE WAS A BAD BULB SOMEWHERE WITH THE BRAKES AND TURN SIGNALS. I WOULD ALSO NOTICE THAT THE CLOCK ON THE RADIO WOULD DIM WHEN THE TURN SIGNALS AND BRAKES WERE USED. LONG STORY- SHORT, MORE AND MORE THINGS SEEMED TO BE FAILING OVER TIME. I WAS STARTING TO THINK IT WAS RELATED TO THE ALTERNATOR. SOLUTION: I PULLED THE TAILLIGHTS AND TOOK A CLOSER LOOK. I PULLED THE PLUGS ON THE TOP OF THE LIGHTS AND I FOUND MELTED CONTACTS ON ONE OF THE SIX CONTACT POINTS. I WAS GOING TO TIN THE CONTACT POINTS PUT THAT DIDN'T WORK VERY WELL. I TOOK A SCREW DRIVER AND REALIGNED THE SOCKETS AND SCRAPPED OFF THE MELTED PLASTIC ON THE PINS. TESTED THE LIGHTS AND THEY WORKED PERFECTLY! ALL THE OTHER PROBLEMS WENT AWAY! :) WHAT I FIND STRANGE IS THIS IS THE SECOND GM VAN THAT I HAVE SEEN MELTED CONTACT POINTS EITHER ON THE PLUGS OR ON THE SOCKETS OF THE BULBS. SEEING THERE IS N O RECALL ON THIS I HOPE THIS INFO HELPS SOMEONE ELSE WITH THE SAME PROBLEM! *TR
Electrical System
Filed Nov 15, 2007100,000 milesIN
TL*THE CONTACT OWNS A 1998 PONTIAC TRANSPORT. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AUTOMATIC DOOR WOULD OPEN AND CLOSE INTERMITTENTLY. THE DOOR WOULD APPEAR TO BE CLOSED, BUT WHEN THE VEHICLE WAS PLACED INTO GEAR, THE ALARM WOULD SOUND TO INDICATE THAT THE DOOR WAS NOT LATCHED PROPERLY. THE DEALER HAS NOT BEEN NOTIFIED. THE BULLETIN NUMBER IS 020864011. THE CURRENT MILEAGE WAS 100,245 AND FAILURE MILEAGE WAS 100,000.
Engine and Engine Cooling
Filed May 14, 200765,000 milesCA
TL*THE CONTACT OWNS A 1998 PONTIAC TRANSPORT. THE CONTACT STATED THAT THE VEHICLE'S INTAKE MANIFOLD IS LEAKING INTERNALLY AND EXTERNALLY IN BETWEEN THE INTAKE AND THE BLOCK. HE HAS NOT CONTACTED THE MANUFACTURER DUE TO PRIOR ISSUES WITH THE TRANSMISSION. AS A RESULT, THE VEHICLE CONSUMES A LARGE AMOUNT OF COOLANT WHICH CONTAMINATES THE OIL. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 65,150 AND FAILURE MILEAGE WAS 65,000. UPDATED 06/08/07 *TR
Air BagsCrash1 injured
Filed Mar 27, 2007183,000 milesIL
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1998 PONTIAC TRANSPORT WITH 183,000 FAILURE MILEAGE)AT 55 MPH THE DRIVER'S SIDE FRONT TIRE BLEW OUT WITHOUT ANY WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE, AND THE VEHICLE HIT A CULVERT ON THE LEFT PASSENGER SIDE. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO A LOCAL SERVICE CENTER, BUT HAD NOT YET BEEN REPAIRED.*AK
Engine and Engine Cooling › Engine
Filed Dec 8, 200617,700 milesMO
FAILED HEAD GASKET. *NM
Latches/Locks/Linkages › Doors › Latch
Filed Nov 28, 2006118,000 milesMO
DT*: THE CONTACT STATED WHILE ATTEMPTING TO UNLOCK THE RIGHT SLIDING DOOR WITH THE MANUAL CONTROL OR THE KEYLESS ENTRY THE DOOR WOULD NOT UNLOCK. THE DEALER WAS ALERTED.
Engine and Engine Cooling › Engine › Gasoline
Filed Nov 28, 200670,000 milesLA
1998 PONTIAC TRANSPORT SPIKED THE TEMPERATURE LIGHT AND WAS SHUT DOWN. PROBLEM CAUSED BY CRACKED HEAD. REPLACED ENGINE AT 70,000+ - WITH USED ENGINE WITH 30,000 MI. NOW AT 80,000 MI. ENGINE HAS BLOWN HEAD GASKET. VAN NOT WORTH ANOTHER ENGINE REPAIR BILL. *NM
Engine and Engine Cooling
Filed Nov 20, 2006150,000 milesWV
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE PLASTIC HEAD CRACKED AND THE ENGINE NEEDED TO BE REPLACED.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 12, 2007. Source: NHTSA Office of Defects Investigation.