Owners filed 45 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Frame and Members
7
0
0
0
Seat Belts › Front › Retractor
5
0
0
0
Structure › Body › Door
3
0
0
0
Seats › Front Assembly › Recliner
3
0
0
0
Engine and Engine Cooling › Engine › Gasoline
3
0
0
0
Visibility › Windshield Wiper/Washer
2
0
0
0
Visibility › Windshield
2
0
0
0
Unknown or Other
2
0
0
0
Structure › Body
2
0
0
0
Seat Belts › Front › Anchorage
2
0
0
0
5 safety recalls
Part 573 reports
Seats99I003000
Filed Jun 8, 1999187,459 vehiclesGeneral Motors Corp.
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH FRONT BUCKET SEATS. THE FRONT SEAT RECLINER MECHANISM LOWER BOLTS CAN LOOSEN. A LOOSE BOLT COULD FATIGUE AND BREAK, RESULTING IN THE SEAT BACK FALLING REARWARD.
Risk. THE SEAT COULD SUDDENLY FALL BACKWARD, DISTRACTING THE DRIVER, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL TIGHTEN OR REPLACE THE BOLTS AT NO CHARGE TO THE OWNERS. THIS POLICY IS IN EFFECT UNTIL JUNE 30, 2002.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, ILLINOIS, INDIANA, MAINE, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT AND WISCONSIN. THE REAR CRADLE BOLTS PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINER. IF BOTH BOLTS PULL THROUGH, THE REAR CRADLE WOULD NOT LONGER BE SUPPORTED AT THESE MOUNTING LOCATIONS AND THE STEERING INTERMEDIATE SHAFT CAN SEPARATE FROM THE STEERING GEAR.
Risk. IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, A VEHICLE CRASH COULD RESULT.
Remedy. DEALERS WILL REPLACE THE REAR CRADLE BOLTS AND RETAINERS.
Structure › Body92V012000
Filed Jan 28, 199295,897 vehiclesGeneral Motors Corp.
Defect. THE GLOVE COMPARTMENT DOOR WILL NOT REMAIN CLOSED DURING CERTAIN LOAD FORCES ASSOCIATED WITH A VEHICLE CRASH. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS 201.
Risk. IN THE EVENT OF AN ACCIDENT, THE GLOVE COMPARTMENT DOORMAY OPEN AND RESULT IN OCCUPANT(S) INJURIES FROM CONTACT WITH THE GLOVECOMPARTMENT DOOR.
Remedy. REPLACE THE CURRENT UPPER GLOVE COMPARTMENT DOOR WITH A REDESIGNED UPPER GLOVE COMPARTMENT DOOR WHICH INCORPORATES A POSITIVE LATCH TO KEEP THE DOOR CLOSED SHOULD A VEHICLE CRASH OCCUR.
Seat Belts › Front › Anchorage91V046000
Filed Mar 15, 1991400 vehiclesGeneral Motors Corp.
Defect. A RIGHT HAND SEAT/SHOULDER BELT RETRACTOR MAY HAVE BEEN INSTALLED IN THE SECOND ROW LEFT HAND SEAT POSITION (DIRECTLY BEHIND DRIVER).
Risk. THE INCORRECT RETRACTOR MAY CAUSE THE BELTS TO LOCK UPIF THE VAN IS PARKED ON A STEEP GRADE. AS A RESULT OF THIS, THE OCCUPANT COULDNOT EXTEND THE BELT FOR USE.
Remedy. REPLACE SHOULDER BELT ASSEMBLY.
Seats89V164000
Filed Oct 2, 1989343 vehiclesGeneral Motors Corp.
Defect. THE REAR MODULAR SEAT FRAME HOLD-DOWN HOOKS MAY NOT MEET THE REQUIRED PULL FORCE AT THE REAR SET ANCHORAGE.
Risk. VEHICLES WOULD NOT CONFORM TO FMVSS 207.
Remedy. REPLACE REAR HOLD DOWN HOOKS AND PIVOT RIVETS WITH HEAT TREATED HARDWARE.
What owners reported
Newest filings
Structure › Frame and Members
Filed Oct 31, 200580,000 milesIN
DT: THE CONTACT WAS SLOWING DOWN TO MAKE A TURN WHEN THE ENGINE CRADLE MALFUNCTIONED DUE TO RUST. THE ENGINE AND TRANSMISSION NEARLY FELL OUT OF THE VEHICLE. WHEN THIS HAPPENED THE STEERING LINKAGE DISCONNECTED AND THE STEERING WHEEL KEPT TURNING AROUND. THE VEHICLE HAS NOT BEEN REPAIRED. HE CONTACTED GM, AND THEY OFFERED NO FREE REMEDY TO THE PROBLEM. THERE WAS A RECALL ON THIS PROBLEM PREVIOUSLY. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Structure
Filed Jun 8, 2001NE
IN REGARDS TO THE RECALL ON THIS VEHICLE #97016 OR ALLDATA # 97VO58000: MY REAR CRADLE BOLTS WENT OUT THE OTHER DAY. I HAD THE CAR TOWED TO A PRIVATE SERVICE STATION THAT INFORMED ME THE PART WAS UNDER RECALL AND I NEEDED TO CALL THE DEALERSHIP. I CALLED THEM AND RECEIVED NO HELP(THEY TOLD ME THEY HADN'T HEARD OF A RECALL FOR IT) AND GAVE ME THE NUMBER TO PONTIAC. I CALLED PONTIAC AND TOLD THEM THE SITUATION. THE LADY I SPOKE WITH INFORMED ME THAT "TECHNICALLY, MY VEHICLE WAS UNDER THE RECALL SINCE IT WAS MANUFACTURED IN NY" BUT SHE WOULD NEED TO GET THE REGIONAL GUYS APPROVAL BEFORE I COULD TAKE IT IN AND WOULD CALL ME BACK IN 2-3 DAYS. SHE CALLED BACK AND SAID THAT THEY WERE NOT TAKING RESPONSIBILTY FOR ANYTHING AND I WOULD HAVE TO HAVE IT TOWED IN ON MY OWN AT MY COST AND THEY WOULD LOOK AT IT WHEN THEY GOT AROUND TO IT. SHE CALLED ME AGAIN ON THURSDAY AND SAID THAT SHE HAD SPOKEN WITH THE DEALERSHIP AND THEY SAID THEY WOULD PROBABLY GET AROUND TO LOOKING AT IT ON MONDAY TO SEE IF IT QUALIFIED FOR THE RECALL. ..FIRST THEY TELL ME IT IS IN THE RECALL AND THEN THEY WON'T GIVE ME ANY HELP AT ALL. I HAVE BEEN WITHOUT MY CAR FOR 5 DAYS NOW AND HAVE NO IDEA WHEN I WILL GET IT BACK. I COULD HAVE HAD IT FIXED BY NOW BY THE PRIVATE SHOP. FORTUNATELY, I WAS JUST PULLING OUT OF A PARKING LOT WHEN THE MOTOR DROPPED OUT AND BROKE THE STEERING COLUMN. PLEASE HELP ME IN RESOLVING THIS MATTER AND REMINDING PONTIAC THAT IT IS THEIR RESPONSIBILTY TO REPAIR IT AS QUICKLY AS POSSIBLE. FEEL FR
Structure › Frame and Members
Filed Apr 11, 2001OH
FRONT END WAS WOBBLING IN STEERING. CONSUMER HAD AN ALIGNMENT SHOP TO ALIGN VEHICLE, BUT AS THE MECHANIC EXAMINED VEHICLE, HE SAW SUBFRAME ON RIGHT SIDE WAS RUSTED. BEFORE CONFIRMING WORK, CONSUMER CONTACTED PONTIAC TO SEE IF ANY RECALLS WERE ON VEHICLE. PONTIAC WAS POLITE IN SAYING THAT VEHICLE WAS TOO OLD, THERE WAS NO WARRANTY AND NO RECALL. ALIGNMENT SHOP REPLACED ENTIRE FRONT SUBFRAME , LEFT SIDE WAS LIKE NEW.*AK *SLC
Seats
Filed Apr 11, 2001NE
MOUNTING BOLT FOR DRIVER'S SEATBACK SHEARED OFF, CAUSING SEATBACK TO COLLAPSE. I HAVE THE DAMAGED BOLT AND WILL PROVIDE IF REQUESTED.*AK
Seat Belts › Front
Filed Jan 2, 2001FL
SEATBELTS IN FRONT SEATS HAVE GONE LOOSE. THIS IS A SAFETY ISSUE THAT NTSA SHOULD BE CONCERNED WITH. SEATBELTS ARE MANDATORY IN MANY STATES INCLUDING MINE. PONTIAC REFUSES TO REPAIR AS A RECALL EVEN THOUGH IT IS A HAZARD AND NOT A WEAR AND TEAR ISSUE. SEATBELTS SHOULD NOT BREAK, ESPECIALLY THE 2 FRONT SEATBELTS. *AK
Unknown or Other
Filed Jul 25, 2000MI
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Visibility › Windshield Wiper/Washer
Filed Oct 31, 1999VA
WINDSHIELD WIPERS STOP WHEN EVER. VERY VERY DANGEROUS. 3 REPLACEMENT PARTS TO NO AVAIL.
Visibility › Windshield
Filed Oct 5, 1999CA
NO ACCIDENT, I BOUGHT FROM BACH MOTORS, A USED VAN, 1990, 140,000 MILES, MANY FAULTS, DID NOT REALIZE. WINDSHIELD WITH TWO CRACKS, BROKEN LATCH ON DRIVER'S DOOR, BROKEN SEAT BELT, DRIVERS SIDE, ONE CYLINDER FAULTY, STRUTS WEAK ALL AROUND, AND BRAKES WEAK
Engine and Engine Cooling › Engine
Filed Sep 15, 1999MO
VEHICLE WAS NOT INCLUDED IN RECALL (97V058000), REPAIRS COULD NOT BE DONE. *YC
Visibility › Windshield Wiper/Washer
Filed Aug 26, 1999VA
WIPERS STOP WHILE DRIVING IN RAIN. REPLACEMENT PART DOES SAME THING. AUTO SHOP SAID DEFECT IN DASH, BAD WIRING
Visibility › Windshield
Filed Jul 21, 1999NY
ONGOING PROBLEM WITH SPOT(CLOUDY) APPEARS TO GROW ON THE WINDSHIELD WHICH AFFECETS THE VISIBILITY. DEALER NOTIFIED, AND INFORMED CONSUME RTHAT THE VEHICLE WAS OUT OF WARRANTY. INSURANCE COMPANY INFORMED CONSUME RTHAT IT WAS A MANUFACTURER'S DEFFECT WHICH WAS NOT COVERED BY INSURANCE. CAN NHTSA HELP IN THIS MATTER.*AK
Engine and Engine Cooling › Engine › Gasoline
Filed Apr 14, 1999FL
NO SUMMARY. *MJS
Seat Belts › Front › Retractor
Filed Apr 8, 1999MI
THE PLASTIC COVER HOLDING THE RETRACTING SPRING HAS BECOME DEFORMED ON MORE THAN ONE SEAT BELT RETRACTOR. ALLOWING THE SPRING TO DISCONNECT AND THE BELT TO PULL FREE. MORE THEN ONE BELT RETRACTOR SHOWS SIGNS OF DEFORMING AND POSSIBLE FAILURE. I BELIEVE ALL SIX SEAT BELT RESTRAINTS SHOULDBE REPLACED AS A SAFTY EQUIPMENT DEFECT. *AK
Structure › Frame and Members
Filed Jan 19, 1999MI
RECALL WORK COMPLETED ON THE CRADLE BOLTS, HOWEVER FAILED (BOLTS BROKE OFF) RESULTING IN EXTENSIVE DAMAGE TO VEHICLE WHEN ENGINE DROPPED TO THE GROUND.
Engine and Engine Cooling › Engine › Gasoline
Filed Dec 18, 1998MI
WHILE MECHANIC WAS TEST DRIVING VEHICLE HE STEPPED ON THE BRAKES AND HEARD A BIG NOISE BEFORE THE CRADLE BOLT CAME APART AND ENGINE COLLAPSED. DEALER WAS CONTACTED. *AK
Structure › Frame and Members
Filed Nov 14, 1998MI
ENGINE/SUSPENSION SUB-FRAME ASSEMBLY FAILURE AT FRONT ATTACHMENT OF RIGHT FRONT LOWER CONTROL ARM. THIS FAILURE IS DUE TO CORROSION OF THE SUB FRAME ASSEMBLY. THIS CAUSED SEPARATION OF THE RIGHT FRONT LOWER CONTROL ARM AND LOSS OF VEHICLE CONTROL. THE FAILURE OCCURED AT A LOW SPEED WHILE BACKING VEHICLE UP. THE METAL IN THE AREA IS RUSTED AND WEAKENED. INSPECTION OF A SIMILAR VEHICLE SHOWED THE SAME TYPE OF FRAME CORROSION AND LIKLIHOOD OF FUTURE FRAME FAILURE. THIS MAY BE A RUST BELT SITUATION DUE TO THE HIGH AMOUNTS OF CORROSIVE SALT USED ON MICHIGAN ROADS. I MUST SAY THAT AS A MECHANIC, THIS IS CERTAINLY A PROBLEM THAT IS A SAFETY CONCERN.
Seat Belts › Front › Anchorage
Filed Oct 19, 1998MI
INVESTIGATION NUMBER IS EA97019. THE CONSUMER IS EXPERIENCING PROBLEMS WITH THE SEAT BELT RECLINER. THE CONSUMER HAS TO USE A STICK TO HOLD THE SEAT UP. THE MANUFACTURER IS UNAWARE OF THE PROBLEM. *AK
Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 19, 1998MI
THE CONSUMER IS EXPERIENCING PROBLEMS WITH THE FUEL TANK RELEASE HANDLE. THE HANDLE DOES NOT OPERATER AT ALL. THE CONSUMER HAS TO USE SOMETHING TO PRY THE HANDLE OPEN IN ORDER TO INPUT GAS INTO THE VEHICLE. THE MANUFACTURER IS UNAWARE OF THE SITUATION. *AK
Seats › Front Assembly › Recliner
Filed Jul 17, 1998MI
DRIVING AT APPROXIMATELY 57 MPH BOLT THAT HOLDS DRIVER'S SEATBACK SHEARED OFF, CAUSING THE SEATBACK TO COLLAPSE, ALMOST RESULTING IN LOSS OF CONTROL/ACCIDENT. *AK *TT
Latches/Locks/Linkages › Doors › Latch
Filed May 12, 1998IL
THE DOOR LATCHES DO NOT LOCK PROPERLY. USUALLY CANOT GET IN OR OUT OF THE VEHICLE. THE DRIVER'S CHILD FELL OUT OF THE VEHICLE WHILE THE DOOR WAS SHUT OR APPEARED TO BE SHUT. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 8, 1999. Source: NHTSA Office of Defects Investigation.