1997 Pontiac Sunfire

Routine

Owners filed 190 complaints about this vehicle with federal regulators, most often about the steering › rack and pinion. It has been recalled 9 times.

When it fails
020k40k60k90k120k200k

45 complaints record an odometer reading. Failures cluster around 90,000105,000 miles; the median is 95,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Steering › Rack and Pinion19
300
Air Bags › Frontal18
1109
Engine and Engine Cooling › Engine14
101
Engine and Engine Cooling › Engine › Gasoline11
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip9
203
Visibility › Windshield Wiper/Washer8
000
Air Bags8
204
Steering › Hydraulic Power Assist System6
100
Steering6
200
Electrical System › Ignition › Switch6
001

9 safety recalls

Part 573 reports
Steering08E063000
Filed Oct 17, 20083,855 vehiclesDorman Products, Inc.

Defect. DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.

Risk. IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.

Fuel System, Gasoline › Delivery › Fuel Pump07E015000
Filed Feb 26, 20073,124 vehiclesDelphi

Defect. CERTAIN DELPHI AFTERMARKET FUEL PUMP MODULES / MODULE RESERVOIR ASSEMBLIES (MRA) THAT WERE SOLD FOR USE ON THE ABOVE LISTED VEHICLES. DURING PRODUCTION THE MRAS VENT AND FUEL RETURN TUBES WERE REVERSED. THIS CONDITION CAN RESULT IN THE VEHICLE NOT RUNNING CORRECTLY (IDLE ROUGH AND/OR STALL) DUE TO AN OVERLY RICH FUEL BLEND OR THE VEHICLE'S EVAPORATIVE EMISSION CARBON CANISTER MAY LEAK FUEL.

Risk. A STALLED VEHICLE CAN INCREASE THE RISK OF A VEHICLE CRASH. A FUEL LEAK CAN RESULT IN A FIRE.

Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE MRAS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2007. OWNERS CAN CONTACT DELPHI AT 1-877-335-7443.

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Steering › Rack and Pinion02V286000
Filed Nov 4, 20021,159,156 vehiclesGeneral Motors Corp.

Defect. CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.

Risk. IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.

Remedy. DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.

Electrical System › Ignition › Switch02V070000
Filed Mar 6, 20021,589,948 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.

Risk. IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED.

Remedy. DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH. OWNER NOTIFICATION BEGAN MARCH 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, BUICK AT 1-800-521-7300, OR OLDSMOBILE AT 1-800-442-6537.

Suspension › Rear98V319000
Filed Dec 15, 199827,083 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. ONE OF THE REAR SUSPENSION TRAILING ARM BOLTS CAN FATIGUE AND BREAK.

Risk. IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, A LOSS OF VEHICLE CONTROL CAN OCCUR, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE REAR SUSPENSION TRAILING ARM FASTENERS.

Air Bags98V146000
Filed Jun 29, 1998675,302 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. BECAUSE OF CERTAIN CALIBRATIONS IN THE AIR BAG'S SENSING AND DIAGNOSTIC MODULE, AN INADVERTENT AIR BAG DEPLOYMENT COULD OCCUR IN A LOW SPEED CRASH OR WHEN AN OBJECT STRIKES THE FLOOR PAN.

Risk. AIR BAGS DEPLOY WITH GREAT FORCE AND CAN SERIOUSLY INJURE UNRESTRAINED OCCUPANTS WHO ARE TOO CLOSE TO THEM.

Remedy. DEALERS WILL RECALIBRATE THE AIR BAG SENSING AND DIAGNOSTIC MODULE.

Structure › Body98V032000
Filed Feb 25, 19988 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES WERE BUILT WITH MIS-LOCATED WELDS AT THE JOINT BETWEEN THE LEFT ROCKER PANEL INNER REINFORCEMENT AND THE BODY SIDE RING. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 214, "SIDE DOOR STRENGTH."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE SHEET METAL STRUCTURE WOULD NOT PERFORM AS DESIRED INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL INSPECT THE WELDS AND, IF NECESSARY, PLACE FIVE WELDS BETWEEN THE INVOLVED PANELS AND APPLY PRIMER AND TOPCOAT FINISH MATERIALS.

Wheels › Space Saver Wheel97V106000
Filed Jun 28, 1997652 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE COMPACT SPARE TIRE ASSEMBLIES WERE ASSEMBLED WITH INCORRECT RIMS. IF THE SPARE TIRE IS UNDERINFLATED, THE BEAD CAN SEPARATE FROM THE RIM CAUSING A RAPID LOSS OF AIR. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 110, "TIRE SELECTION AND RIMS."

Risk. A RAPID LOSS OF AIR CAN INCREASE THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE RIM ON THE COMPACT SPARE TIRE ASSEMBLY. OWNERS ARE REQUESTED NOT TO USE THE SPARE TIRE UNTIL THE RIM HAS BEEN REPLACED.

What owners reported

Newest filings
Electrical SystemFire
Filed Jan 23, 2015170,000 milesKY

TL* THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, SMOKE STARTED TO EMIT FROM THE VENTS AND A FIRE ERUPTED UNDER THE DASHBOARD. THE CONTACT AND THE FRONT PASSENGER WERE ABLE TO SAFELY EXIT THE VEHICLE WITHOUT ANY INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Electrical System › IgnitionFire
Filed Jul 1, 2014200,000 milesMO

TL * THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. THE CONTACT STATED THAT SMOKE WAS EMITTING FROM THE STEERING COLUMN. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS AN ELECTRICAL SHORT CAUSING THE WIRES TO MELT TOGETHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH MALFUNCTIONED. AS A RESULT, THE STEERING COLUMN AND WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.

Fuel/Propulsion System
Filed Jul 24, 201297,000 milesNJ

FUEL TANK RUSTED AND CAUSED GAS TO LEAK OUT. *TR

Steering
Filed Feb 25, 201291,000 milesNJ

HEARD AND FELT A LOUD THUD SOUND FROM STEERING AREA DRIVING HOME. POWER STEERING FEELS LIKE IT IS GONE WHEN TURNING LEFT, BUT TURNS EASIER WHEN TURNING RIGHT AT LOW SPEEDS. STEERING WHEEL BECOMES OFF CENTERED AT TIMES. ALMOST FEELS AS IF I MIGHT LOOSE CONTROL OF FRONT TIRES DURING TURNS OR AT HIGHER SPEEDS. *TR

Engine and Engine Cooling
Filed Dec 30, 201095,000 milesKS

TL*THE CONTACT OWNS A 1997 PONTIAC SUNFIRE GT. THE CONTACT STATED THAT HE LOST TWO ENGINES DUE TO HIS ENGINE OIL WARNING LIGHT NOT ILLUMINATING AND WARNING HIM THAT THE OIL LEVEL WAS LOW. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE VIN WAS UNAVAILABLE.

Tires
Filed Sep 14, 2009111,128 milesSC

I HAD 4 DELTA FORTUNE TIRES ON MY 1997 SUNFIRE. 2 OF WHICH I REPLACED IN APRIL, 2009 FOR TIRE SEPARATION. I REPLACED THE THIRD TIRE IN EARLY SEPT. 2009 AGAIN FOR SEPARATION AND TODAY THE FORTH TIRE SEPARATED WHILE DRIVING CAUSING EXTENSIVE DAMAGE TO RIGHT-REAR QUARTER PANEL AND TAIL-LIGHT. *TR

Steering
Filed Sep 11, 2008130,000 milesIN

TL*THE CONTACT OWNS A 1997 PONTIAC SUNFIRE COUPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD NOT TURN LEFT AT ALL. THERE WAS NO DIFFICULTY MAKING RIGHT TURNS. THE VEHICLE WAS SERVICED BY AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL FOR THE RACK AND PINION. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 138,000.

Air Bags
Filed Jun 20, 200860,000 milesCA

TL*THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. AFTER IT RAINED FOR APPROXIMATELY 3-4 DAYS, THE CONTACT NOTICED STANDING WATER IN THE FRONT AND REAR PASSENGER SIDE OF THE VEHICLE. SHE STARTED THE VEHICLE AND NOTICED THAT ALL OF THE INSTRUMENT PANEL LIGHTS WERE ILLUMINATED. AFTER SEVERAL DAYS OF ALLOWING THE VEHICLE TO DRY OUT, EVERY INSTRUMENT PANEL LIGHT, WITH THE EXCEPTION OF THE AIR BAG LIGHT, DIMMED. THE DEALER STATED THAT THEY WOULD NOT INSPECT THE VEHICLE FOR LESS THAN $350. THE CONTACT NO LONGER DRIVES THE VEHICLE BECAUSE SHE FEARS FOR HER LIFE DUE TO THE DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 09/13/08. *LJ UPDATED 09/16/08 *JB

Fuel System, Gasoline
Filed May 14, 200843,000 milesTX

HAVING TROUBLE WITH FUEL SYSTEM ON A 1997 PONTIAC SUNFIRE. *TR

Steering › Rack and Pinion
Filed Apr 1, 2008165,000 milesID

TL*THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V286000 (STEERING:RACK AND PINION) AND REPAIRED AT 135,000 MILES. WHILE DRIVING 10 MPH, HE COULD NO LONGER MAKE A LEFT HAND TURN AND THE VEHICLE WOULD TURN RIGHT AUTOMATICALLY. THE DEALER STATED THAT THE LOWER BEARING WAS DESTROYED AND THE COVER FOR THE BEARING WAS MISSING. THE CONTACT STATED THAT IT WAS THE EXACT SAME FAILURE AS STATED IN THE RECALL. HE ALSO STATED THAT HE EXPERIENCED NO STEERING FAILURE UNTIL THE RECALL REPAIR WAS PERFORMED. GM STATED THAT NOTHING COULD BE DONE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 176,193 AND FAILURE MILEAGE WAS 165,000.

Steering › Rack and Pinion
Filed Dec 17, 2007160,402 milesIN

TL*THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN, BUT THE STEERING WHEEL WOULD NOT TURN. THE STEERING WHEEL WOULD TURN TO THE RIGHT, BUT NOT TO THE LEFT. THE VEHICLE HAS NOT BEEN REPAIRED AND IS UNABLE TO BE DRIVEN. NHTSA CAMPAIGN ID NUMBER 02V286000 (STEERING: RACK AND PINION) DOES NOT APPLY TO HER VIN. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 160,406 AND FAILURE MILEAGE WAS 160,402. UPDATED 03/05/08. *LJ

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 18, 2007TN

IN LESS THAN 1 YEAR I HAVE TAKEN MY CAR TO HAVE IT REPAIRED 6 TIMES FOR WHAT I FEEL IS THE EXACT SAME PROBLEM! MY ENGINE STALLS WHEN I AM COMING TO A STOP OR AFTER BEING ON THE INTERSTATE AND IT IDLES ROUGH. I HAVE HAD MY CATALYTIC CONVERTER REPLACED TWICE IN THE PAST YEAR, FUEL SENSOR REPLACED, SPARK PLUGS, COIL, WIRE TO THE IGNITION MODULE REPLACED. MY CAR STILL RUNS ROUGH AND STALLS WHILE DRIVING ON INTERSTATE, WHEN IDLING IN TRAFFIC, AND WHEN I COME TO A COMPLETE STOP. THIS NEEDS TO BE INVESTIGATED. I HAVE SPENT OVER $2,000 IN REPAIRS AND TOW FEES. THIS IS VERY UNSAFE. *TR

Electrical System › Ignition › Switch
Filed Jul 17, 200745,000 milesFL

TL*THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. THE CONTACT STATED THAT THE VEHICLE IS EXPERIENCING IGNITION FAILURE. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND PLACED ON A DIAGNOSTIC MACHINE. THE FUEL PUMP AND IGNITION SWITCH WERE REPLACED. THE VEHICLE IS PRESENTLY AT THE DEALER. THE CURRENT MILEAGE IS 46,741 AND FAILURE MILEAGE WAS 45,000.

Steering › Rack and Pinion › Rack
Filed Apr 5, 2007121,250 milesPA

TL*THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. THE CONTACT CALLED ABOUT SAFETY RECALL # 02V286000 REGARDING RACK AND PINION STEERING. THIS VEHICLE WAS EXCLUDED FROM THE RECALL DUE TO THE VIN. THE STEERING WHEEL WASA DIFFICULT TO MANEUVER WHEN TURNING LEFT AT ANY SPEED. THE FAILURE OCCURRED SINCE JANUARY OF THIS YEAR. THE CURRENT MILEAGE WAS 121,337, AND FAILURE MILEAGE WAS 121,250.*AK

Steering › Rack and Pinion
Filed Mar 23, 2007121,010 milesPA

RECEIVED 02V286000) FOR DEFECTIVE STEERING. I COULD NOT SAFELY DRIVE CAR. PONTIAC TOLD ME IF THE PART THEY REPLACEDWAS ALSO DEFECTIVE THEY WERE NOT OBLIGATED TO FIX IT PAST 3 MONTHS OR 3,000 MILES. THAT DID NOT SEEM RIGHT. IF THEY REPLACED THE ORIGINAL DEFECTIVE PART WITH ANOTHER DEFECTIVE PART SHOULDN'T THEY HAVE TO FIX IT? *AK

Electrical System › Ignition › Switch1 injured
Filed Feb 7, 2007131,746 milesNH

1997 PONTIAC SUNFIRE WITH A SAFETY RECALL PROBLEM**CC THE VEHICLES IGNITION SWITCH WAS RECALLED. THE CONSUMER HAS REPLACED THE IGNITION SWITCH TWICE PRIOR TO RECALL NOTIFICATION. THE CONSUMER NEVER RECEIVED REIMBURSEMENT FOR EITHER REPAIR. *NM

Steering › Column
Filed Dec 27, 200670,000 milesCO

TILT STEERING WHEEL WILL NOT LOCK INTO PLACE ALLOWING STEERING WHEEL TO MOVE FREELY UP AND TO THE LEFT. DANGEROUS FOR STEERING DURING NORMAL DRIVING AND IN PARTICULAR IF EVASIVE SAFETY MANEUVERS ARE NEEDED. FIXED AT REPAIR SHOP BUT WAS TOLD THAT THE ENTIRE PIVOT UNIT MAY HAVE TO BE REPLACED AT A VERY HIGH COST. *NM

Electrical System › Ignition › Switch
Filed Oct 30, 200691,000 milesIN

PURCHASED THE VEHICLE IN 2001. THE '97 SUNFIRE WAS PRETTY RELIABLE VEHICLE, I HAD GOT REPAIRS OCCASIONALLY FOR THIS AND THAT. HOWEVER, I NEVER KNEW THAT THERE WAS A RECALL ON THE ELECTRICAL SYSTEM TO THE VEHICLE UNTIL THIS PAST JUNE THE VEHICLE BROKE DOWN. AFTER GETTING THE CAR TOWED AND CONSULTING A MECHANIC, WHO ADVISED ME THAT THE ELECTRICAL SYSTEM BURNED UP THE IGNITION WIRES AND IT WOULD COST ME 5-6 HUNDRED TO REPAIR. I WOULD APPRECIATE MORE INFORMATION CONCERNING THE PROBLEM AND IF THE RECALL IS STILL IN EFFECT. *JB

Steering › Rack and Pinion
Filed Jun 15, 200699,000 milesCO

MY NAME IS [XXX], MY DAUGHTER, [XXX] BOUGHT A 1997 PONTIAC SUNFIRE ABOUT A YEAR AGO. IN ABOUT 2/06 SHE STARTED HAVING TROUBLE STEERING THE CAR. THE STEERING WAS MUCH HARDER IN ONE DIRECTION, AS IF THERE WERE NO POWER ASSIST. FINALLY IN MAY 06, SHE BROUGHT IT TO ME AND I LOOKED AT YOUR WEBSITE AND FOUND A RECALL DESCRIBING THE EXACT PROBLEMS SHE IS HAVING WITH THE CAR. I TOLD HER TO TAKE IT TO A GM DEALER AND THEY SHOULD FIX IT FOR FREE. SHE TOOK THE CAR TO 'GRAND PONTIAC' IN THORTON CO., AND AFTER 3 DAYS, THEY CALLED HER AND TOLD HER THE CAR WAS NOT COVERED UNDER THE RECALL AND GAVE HER A VERBAL ESTIMATE OF 2100.00, OR GAVE HER AN OPTION TO TRADE IT IN ON ANOTHER CAR. I THEN GOT INVOLVED, AND WAS TOLD THE SAME, I REQUESTED AN ESTIMATE AND WAS FAXED A HAND WRITTEN UNREADABLE PIECE OF NOTHING. 2 DAYS LATER, THE SERVICE MGR.([XXX]) AT GRAND PONTIAC CALLED ME AND TOLD ME THAT THE CAR WAS COVERED UNDER THE RECALL, BUT THE GM AREA VEHICLE MANAGER ([XXX]) WOULD NOT APPROVE THE REPAIR. [XXX] THEN TOLD ME TO CALL PONTIAC CONSUMER AFFAIRS. I DID THAT ON 6/14/06, AND GAVE THEM THE STORY. ON 6/15, A GM REP NAMED [XXX] CALLED ME AND SAID THE CAR WAS NOT COVERED GOING BY THE VIN. I TOLD HER THAT RICK DUNCAN SAID IT WAS, AND THAT NHTSA SHOWED IT TO BE. SHE CALLED [XXX], AND CALLED ME BACK AND SAID SHE WOULD HAVE TO DO FURTHER RESEARCH AND CALL BACK. NHTSA CAMPAIGN # 02V286000, BULLITIN# 02049 THE CAR IS A 1997 PONTIAC SUNFIRE, 4 DR, 2.2, AUTO. 99634.99K MILES. PLEASE LOOK INTO THIS AND HELP

Air Bags2 injured
Filed Feb 20, 2006125,500 milesGA

I WAS DRIVING DOWN THE ROAD, AND THE PASSENGER AIR BAG DEPLOYED WITHOUT IMPACT OF ANY KIND, OR WARNING. *NM

20 of 190 complaints, reproduced as filed.

Across model years

Worst on record: 1996
YearComplaintsRecallsFiresDeathsAssessment
200568100Routine
200432210Routine
200372210Routine
200282231Fatalities reported
200166321Fatalities reported
200096351Fatalities reported
199993542Fatalities reported
1998120712Fatalities reported
1997 — this page190980Routine
199620110110Above average
19951197110Routine
19942000Routine
19911010Routine

Compare every Sunfire year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 17, 2008. Source: NHTSA Office of Defects Investigation.