LEAKAGE, I FOUND AFTER A RAIN STORM THAT THERE WAS WATER COMING UP INTO MY PASSENGER SIDE FLOOR BOARDS WHICH IN TURN MADE MY CARPET COMPLETELY SOAKED. THIS JUST HAPPENED TO MY 2004 GRAND PRIX AND ALSO HAPPENED TO MY AUNTS 2004 GRAND PRIX AS WELL. WILL BE CALLING DEALER ON MONDAY MORNING TO HAVE RESOLVED WILL KEEP POSTED.
2004 Pontiac Grand Prix complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
2004 PONTIAC GRAND PRIX ENGINE SHUTS DOWN WHILE DRIVING. IMMEDIATE FAILURE OF POWER STEERING (IMPOSSIBLE TO MAKE A TURN WHILE DRIVING= SCARY!); ELECTRIC/ ELECTRONIC FAILURE ALSO. THEN, AFTER A COMPLETE STOP, AND KEY OFF IGNITION, THE CAR RESTARTS LIKE NOTHING HAPPENS. THE CAR WHEN TWICE TO THE DEALERSHIP, AND DID NOT FIND ANYTHING. THEY THINK THAT WE DON'T KNOW HOW TO DRIVE A CAR! THIS IS A SERIOUS MATTER, AND VERY DANGEROUS! IF SOMEONE DIES FROM THIS OCCURRENCE, INVESTIGATION WILL NOT CONCLUDED TO THIS PROBLEM, BUT MORE LIKELY TO THE LOST OF CONTROL OF THE DRIVER! IT HAPPENS 3 TIMES TO US ALREADY, AND ONCE WITH A GRAND-PRIX RENTAL. PLEASE CHECK IT.
DAMAGE TO WHEEL RIM (ALUMINUM ALLOY) ON 2004 PONTIAC GRAND PRIX GTP
2004 PONTIAC GRAND PRIX ENGINE PULLED AND STEERING BECAME STIFF WHILE TRYING TO BACK OUT OF A PARKED POSITION.*MR
OWNER PARKED THE VEHICLE AND WALKED AWAY. BEFORE ACTUALLY LEAVING THE SCENE OWNER WAS ALERTED THAT THE VEHICLE WAS SMOKING. OWNER WENT TO THE VEHICLE , OPENED THE HOOD, AND VEHICLE WAS ON FIRE . THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. AFTER THE FIRE WAS EXTINGUISHED THE FIRE INVESTIGATOR STATED THE FIRE WAS ELECTRICAL. VEHICLE WAS TOTALED. A GM HAD REPRESENTATIVE CAME AND INSPECTED THE VEHICLE. NEITHER THE MANUFACTURER NOR DEALERSHIP CLAIMED ANY RESPONSIBILITY FOR THE DAMAGE. *AK ....THE VEHICLE'S PRIMARY ELECTRICAL WIRING AT BATTERY EXHIBITED NO EVIDENCE OF ELECTRICAL ACTIVITY OR MALFUNCTION. THERE WAS NO EVIDENCE OF A MALFUNCTION ASSOCIATED WITH FUEL INJECTION SYSTEM, NOR WAS THERE EVIDENCE OF A FUEL LINE LEAK. FIRE DEPARTMENT INVESTIGATOR, THEREFORE, CONCLUDED THAT FIRE WAS AN ACCIDENT, AND A RESULT OF NON-SPECIFIC ELECTRICAL FAIURE IN THE ENGINE COMPARTMENT. *AK
SPORADICALLY THE CAR HESITATES WHEN STARTED AND PUT INTO GEAR. TYPICALLY, I START THE CAR AND THEN REVERSE OUT OF A PARKING SPACE. WHEN SHIFTING TO DRIVE AND THEN ACCELERATING, THE CAR HESITATES. THERE HAVE BEEN 3-4 INSTANCES WHEN IT SIMPLY SHUT OFF. I HAVE TAKEN IT IN TO THE DEALERSHIP, BUT THEY FOUND NOTHING WRONG.*AK
LOST CONTROL OF STEERING. SINCE REACHING ABOUT 20000 MILES ON MY 2004 GRAND PRIX, I NOTICED A ?CLICKING? NOISE WHEN I TURNED THE WHEEL LEFT OR RIGHT. IT WAS ESPECIALLY NOTICEABLE AT LOW SPEED, E.G. IN A PARKING LOT. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THEY TIGHTENED THE STEERING AND THAT GM WAS AWARE AND THAT?S WHAT THEY WERE SUPPOSED TO DO AND THAT IT WAS SAFE TO DRIVE. I WAS NOT TOLD THAT I SHOULD CONTINUE TO BRING IT IN. THE NOISE DIMINISHED FOR SEVERAL DAYS AND THEN RETURNED. IT HAS BEEN MAKING THAT NOISE NOW FOR SEVERAL MONTHS. YESTERDAY, I WAS TRAVELING ON THE HIGHWAY AND TURNED OFF AT AN EXIT RAMP. AS I SLOWED DOWN TO TURN ONTO THE RAMP THE STEERING LOCKED TO THE RIGHT AND THE CAR SPUN AROUND IN CIRCLES UNTIL IT FINALLY CAME TO A STOP. IT SEEMED AS THROUGH THE ACCELERATOR AND THE BRAKES WERE NOT WORKING EFFECTIVELY. THE CAR SHUT OFF. I RESTARTED THE CAR AND DROVE 2 MILES TO THE DEALERSHIP WHERE IT WAS PURCHASED. I WAS TOLD THAT THE SHAFT WAS REPLACED AND THE CAR IS FINE. I WAS ALSO TOLD THAT THE SHAFT PROBABLY WOULDN?T HAVE CAUSED THE CAR TO SPIN LIKE THAT?THAT IT WAS DRIVER ERROR.*AK
VEHICLE CAUGHT ON FIRE UNDER THE HOOD WITHIN FIVE MINUTES AFTER PARKING THE VEHICLE IN THE PARKING LOT. THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE FIRE MARSHALL AND THE INSURANCE INVESTIGATOR CONFIRMED THAT THE CAUSE OF THE FIRE WAS AN ELECTRICAL SHORT. MANUFACTURER WAS ALSO NOTIFIED. THE CONSUMER WAS WAITING FON AN INVESTIGATOR FROM THE MANUFACTURER.*AK
WHILE DRIVING VEHICLE WILL COMPLETELY SHUT DOWN. THIS HAPPENS AT DIFFERENT RATES OF SPEED. IT DOES NOT MATTER IF THE FUEL TANK IS FULL OR HALF FULL. THIS HAPPENED A TOTAL OF 5 TIMES. GMC IS AWARE OF THE PROBLEM BUT DOES NOT KNOW HOW TO FIX IT. CURRENTLY, CONSUMER HAS THE VEHICLE AT REPAIR SHOP.*AK
2004 PONTIAC GRAND PRIX, CLUNKING NOISE ON DRIVERS FRONT END WHEN YOU TURN THE WHEEL EITHER LEFT OR RIGHT. I WAS ADVISED YESTERDAY THAT GMC IS AWARE OF THIS DEFECT AND AT THIS TIME IS DOING NOTHING. THERE WAS A TECHNICAL BULLETION ISSUED ON 7/27/04 TO GMC/PONTAIC DEALERSHIPS. "DEFECT" CERTAIN PASSENGAR VEHICLES HAVE A CONDITION WHERE THE FRONT FRAM REAR BODY MOUNT BRACKET MAY FRACTURE AND DEGRADE TO THE POINT WHERE THE INTERMEDICATE STEERING SHAFT COULD SEPARATE, RESULTING IN LOSS OF STEERING CONTROL, WHICH INCREASES THE RISK OF A CRASH. THIS IS A SERIOUS DEFECT. I HAVE SPOKEN WITH PONTIAC, GMC, AND THE LOCAL GMC DEALERSHIP AND GOTTEN NOTHING BUT THE RUN AROUND! IF YOU VIEW A WEBSITE CALLED "MYCARSTATS.COM THERE ARE COMSUMER COMPLAINTS ON THE STEERING COLUMN. I GUESS SOMEONE HAS TO BE KILLED BEFORE GMC ACKNOWLEDGES THIS DEFECT. PLEASE COULD SOMEONE CONTACT ME. *AK
I WAS DRIVING DOWN A 4 LANES HIGHWAY HEADING HOME AT 2:30P.M. AS I PROCEEDED TO SLOW DOWN FOR A RED LIGHT, ALL THE LIGHS IN THE VEHICLE FLASHED AND THEN EVERYTHING WENT OUT, INCLUDING MY POWER STEERING AND BRAKES. LUCKLY NO CARS WERE TO MY RIGHT AND I WAS ABLE TO TURN THE STIFF WHEEL SOME AND JUMP A CRIB. I THEN HAD TO USE MY PARKING BRAKE TO STOP THE VEHICLE.*AK
MY 2004 GRAND PRIX GT HAS HAD AN ACCELERATION HESITATION OR STALL (ENGINE SHUTS DOWN) SINCE PURCHASE (AUGUST /04). TWO DIFFERENT SENSORS HAVE BEEN REPLACED, BUT IT HAS FAILED AGAIN. RECENTLY WHEN LEAVING WORK; ENGINE RELATIVELY COLD, HAD TO ACCELERATE TO ENTER HIGHWAY TRAFFIC AND ENGINE STALLED AND DIED. DEALERSHIPS HAVE BEEN UNABLE TO DUPLICATE SINCE IT IS EXTREMELY INTERMITTENT.
A FEW MONTHS AFTER PURCHASING MY 2004 GRAND PRIX THE BACK PASSANGER DOOR STARTED MAKING A CLICKING SOUND WHEN OPENED AND CLOSED. I TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT THERE IS A PLASTIC PIECE ON THE HINGE THAT WAS BROKEN AND NEEDED TO BE REPLACED. IT IS NOW A YEAR LATER AND THE SAME DOOR IS MAKING THE SAME CLICKING NOISE. I TOOK IT BACK TO THE DEALER, WHO ADVISED ME THAT THE HINGES JUST NEEDED CLEANED (? NEVER HEARD OF THAT BEFORE). I'VE HAD THE CAR BACK FOR A WEEK AND IT'S MAKING THE NOISE AGAIN. GUESS WHO'S WARRANTY JUST EXPIRED?*AK
I HAVE AN ONGOING AND UNRESOLVED ISSUE WITH THE BRAKES ON MY 2004 GRAND PRIX. THE BRAKES HAVE SQUEAKED WHEN STOPPING SINCE THE CAR WAS PURCHASED IN AUGUST 2004. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES FOR SERVICE. INITIALLY THE ROTORS WERE RESURFACED AND THE BRAKE PADS REPLACED. AFTER ABOUT 500-1000 MILES THE BRAKES BEGIN TO SQUEEK AGAIN. AFTER A CALL TO PONTIAC BY MY LOCAL DEALERSHIP, THEY WERE TOLD THAT THEY ARE AWARE OF THE ISSUE BUT HAVE NO RESOLUTION. SINCE THAT TIME THE DEALERSHIP HAS COMPLETELY REPLACED THE BRAKES AND ROTERS AND THE PROBLEM STILL EXISTS, SQUEEKING WHEN STOPPING ABOUT 70% OF THE TIME. I AM CONCERNED THAT THE DESIGN DEFECT RESULTS IN A SAFETY ISSUE IN THE BRAKES PERFORMANCE.*AK
AFTER I START MY CAR IN THE MORNING AND "REVERSE" THE CAR AND THEN MOVE THE SHIFT TO "DRIVE" THE CAR STALLS....DON'T KNOW IF MY CAR HAS A PROBLEM...CAN YOU PLEASE ADVICE ??? *JB
WHILE DRIVING/IDLING DASHBOARD GOT TOO HOT. THIS CAUSED THE CD PLAYER TO BE INOPERATIVE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
MY 2004 PONTIAC GRAND PRIX GTP COMP G HAS UNSTABLE HEADLIGHTS. WHEN DRIVING, THEY "BOUNCE" AND IT IS REALLY DISTRACTING TO ME AS WELL AS OTHER DRIVERS. I BELONG TO A GRAND PRIX CAR CLUB AND A MEMBER WITH THE SAME CAR AS MINE EXPERIENCES THE SAME PROBLEMS. A FIX AND A RECALL IS NEEDED ASAP. THE CONSTANT VIBRATION OF THE HEADLIGHTS IS VERY DISTRACTING AND WILL EVENTUALLY START CAUSING PROBLEMS FOR DRIVERS. IN ADDITION TO THE ABOVE COMPLAINT, I HAVE ANOTHER. I HAVE FOUND A TOTAL OF 3 RECALLS ON MY VEHICLE YET I HAVE NEVER RECEIVED NOTIFICATION FROM PONTIAC NOR MY DEALERSHIP. I WOULD LIKE TO HAVE PEACE OF MIND THAT IF SOMETHING IS RECALLED ON MY VEHICLE THAT THE MANUFACTURER IS TAKING STEPS TO CORRECT IT ASAP. INSTEAD, I AM FINDING OUT THIS INFORMATION ON THE INTERNET AND WILL NEED TO TAKE STEPS TO ENSURE MY CAR IS SAFE. *JB
THE VEHICLE BUCKED WHEN THE TRANSMISSION SHIFTED BETWEEN THIRD AND FORTH GEAR. *NM ONCE THE VEHICLE WAS PLACED IN REVERES THE VEHICLE ROLLED FORWARD AND WOULD NOT ENGAGE IN REVERSE. THE CONSUMER HAD TO TURN THE VEHICLE AND RESTART IT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. *NM
CAR SHUT OFF WHILE DRIVING AT HIGHWAY SPEEDS. I WAS DRIVING ON HIGHWAY AT AROUND 55 MPH AND THE CAR SHUT OFF, LEAVING THE VEHICLE INOPERABLE WHILE STILL MOVING AT HIGHWAY SPEEDS IN TRAFFIC. CAR WAS PULLED OVER TO THE SIDE OF THE HIGHWAY AND HAD TO BE PLACED BACK IN PARK AND THEN RESTARTED.*AK
1) AFTER TURNING OFF A MAJOR ROAD INTO A RESIDENTIAL COMPLEX, THE CAR FIRST HESITATED, THEN I LOST POWER STEERING WHILE NAVIGATING A SHARP LEFT CURVE; AFTER TURNING THE CAR ON AND OFF TWICE, WAS ABLE TO REGAIN STEERING; SERVICE DEPARTMENT WAS UNABLE TO REPEAT THE PROBLEM NOR DETERMINE CAUSE; 2) ON 2 OCCASIONS PRIOR, I EXPERIENCED SEVERE HESITATION ON ACCELERATION--SEVERITY OF HESITATION SEEMED TO BE DIRECTLY RELATED TO RATE OF ACCELERATION (HESITATION MOST SEVERE AT HARD ACCELERATION); THE HESITATION CONTINUED EVERY TIME I DEPRESSED THE ACCELERATOR UNTIL THE CAR WAS TURNED OFF; WHEN THE CAR WAS RE-STARTED, THE PROBLEM WAS GONE; THESE 2 OCCURRENCES HAPPENED ABOUT 45 DAYS APART AND AGAIN ABOUT 30 DAYS LATER, PRIOR TO LOSS OF POWER STEERING DESCRIBED IN #1; SERVICE DEPARTMENT HAS NOT BEEN ABLE TO REPEAT THE PROBLEM NOR DETERMINE POSSIBLE CAUSE; 3) NUISANCE PROBLEM--RECURRING SQUEAKING, AT TIMES SQUEALING, IN THE STEERING COLUMN WHEN TURNING AT LOW SPEEDS; ON ONE OCCURRENCE THERE WAS ALSO A RATTLING IN THE STEERING COLUMN; DEALER HAS LUBRICATED, RE-LUBRICATED, RE-INSTALLED COIL, REPLACED INTERMEDIATE SHAFT. *JB
WHILE DRIVING AT 45 MPH IN RUSH HOUR TRAFFIC THE CAR COMPLETELY SHUT DOWN WITH NO WARNING AND WOULD NOT RE-START. I HAD NO BRAKES,POWER STEERING AND HAD TO CUT ACROSS TWO LANES OF TRAFFIC TO GET OFF ROADWAY. CAR WAS TOWED TO DEALERSHIP AND REMAINED THEREFOR SEVEN DAYS. THE ACCERATER CABLE WAS REPLACED. ONE DAY AFTER GETTING THE CAR BACK THE SAME OCCURANCE HAPPENED AGAIN . WHILE DRIVING BETWEEN 45 AND 50 MPH THE CAR COMPLETELY SHUT DOWN ON A HIGHWAY AT NIGHT NEARLY CAUSING A SERIOUS ACCIDENT. THE CAR WAS RETURNED TO DEALERSHIP AND KEPT FOR ANOTHER SEVEN DAYS AND THE COMPUTER MODULE WAS REPLACED. AFTER HAVING THE CAR BACK FOR TWO DAYS, THE CAR COMPLETELY SHUT DOWN FOR A THIRD TIME. THIS TIME I WAS AT A STOP LIGHT AND NOT MOVING. THERE WAS NO WARNING THE CAR JUST STOPPED AND WHEN TRIED TO RE-START, EVERY SYSTEM WENT BLACK. THE CAR WAS AGAIN TOWED TO DEALERSHIP AND THE FUSE RELAY WAS REPLACED. THE ORIGINAL SHUT-DOWN HAPPED WITH LESS THAN 7000 MILES ON THE VEHICLE. THE DEALERSHIP STATED THIS PROBLEM HAD NOT OCCURRED BEFORE ON THIS MAKE AND MODEL OF CAR AND THERE WAS A "CASE STUDY" BEING SET UP ON MY CAR. ON READING OTHER COMPLAINTS ON THIS CAR, I SEE THERE HAVE BEEN OTHER SIMILAR SHUT DOWNS ON THE SAME MAKE AND MODEL CAR. I HAVE HAD THE CAR BACK FOR 20 DAYS AND SO FAR NO FURTHER COMPLETE SHUT DOWNS HAVE OCCURRED BUT I HAVE NO CONFIDENCE IN THE CAR AND DRIVE IT ONLY WHEN ABSOUTELY NECESSARY AND DEFINITELY NOT ON EXPRESSWAYS OR MAJOR HIGHWAYS. WHEN I PICKED UP THE CAR THE THIRD TIME
WHEN I FIRST PURCHASED THE CAR IT WOULDN'T START. THE DEALERSHIP HAD TO JUMP THE CAR. I MADE IT 11 MILE AND HAD TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP AND THEY HAD TO REPLACE THE BATTERY. (WHICH IS SUPPOSED TO LAST THE LIFETIME OF THE CAR. THAT IS WHAT THEY SAID) SINCE THEN I HAVE HAD TO HAVE THE CAR JUMPED MANY TIMES. 3 TIMES IN THE PAST 2 WEEKS. I HAVE HAD THE CAR FOR JUST A LITTLE OVER A YEAR NOW.*AK
WHEN I FIRST PURCHASED THE CAR IT WOULDN'T START. THE DEALERSHIP HAD TO JUMP THE CAR. I MADE IT 11 MILE AND HAD TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP AND THEY HAD TO REPLACE THE BATTERY. (WHICH IS SUPPOSED TO LAST THE LIFETIME OF THE CAR. THAT IS WHAT THEY SAID) SINCE THEN I HAVE HAD TO HAVE THE CAR JUMPED MANY TIMES. 3 TIMES IN THE PAST 2 WEEKS. I HAVE HAD THE CAR FOR JUST A LITTLE OVER A YEAR NOW.*AK
1) THE INTERMET CAST ALUMINUM STEERING KNUCKLE FAILED IN MY 2004 PONTIAC GRAN PRIX AT 26,000 MILES. I RECOLLECT HITTING 2 LARGE POTHOLES, ONE AT ABOUT 20,000 MILES, THE SECOND AT 25500 MILES AND THE KNUCKLE BROKE AFTER BUMPING A CURB AT A SPEED OF 28 MILES AN HOUR AT 26,000 MILES. ) WHEN THE STEERING KNUCKLE FAILED, THE HALF SHAFT CAME OUT, THE TIE ROD BENT, THE ALUMINUM RIM BROKE, AND THE MCPHERSON STRUT BENT. TOTAL COST FOR THE REPAIR WAS $3,500. I WAS LUCKY THAT I HIT A CURB AT A LOW SPEED. I WAS ABLE TO STILL STEER THE VEHICLE. THE FAILURE MODE I BELIEVE WAS IMPACT, RATHER THAN FATIGUE, WHICH COULD HAVE OCCURRED AT 70 MILES ON AN INTERSTATE. 3) GM WOULD NOT TAKE RESPONSIBILITY FOR THE FAILURE AS IT WAS DUE TO COLLISION WITH A CURB. THIS VEHICLE WAS REPAIRED AT COST TO THE COMPANY THAT I WORK FOR. *AK
ALL 2204 MODEL YEAR PONTIAC GRAND PRIX'S EXHIBITED UNUSUAL AND EXCESSIVE HEADLIGHT 'BOUNCING'. THERE ARE MANY OTHER REPORTED COMPLAINTS ON THIS SITE. A MODEL YEAR RUNNING CHANGE WAS MADE TO THE 05 GRAND PRIX'S WHICH EFFECTED A PERMANENT FIX. THERE IS SUPPOSED TO BE A TSB ISSUED FOR PRIOR 05'S AND ALL 04'S BUT THIS BULLETIN HAS NOT YET BEEN RELEASED. THIS IS A REAL PROBLEM THAT NEEDS TO BE ADDRESSED AND RESOLVED. I WOULD ARGUE IT'S A SAFETY ISSUE MERITING A RECALL. *JB
MY ACCIDENT HAPPENED ON A SUNNY DRY DAY. I WAS DRIVING HOME FROM WORK DOING ABOUT 45 MPH WHEN THE VEHICLE IN FRONT OF ME HAD HIT A CAR THAT WAS STOPPED FOR THE LIGHT. I WAS THE FOURTH CAR BACK AND HAD HEARD THE CRASH. I SLAMMED ON THE BRAKES AND THEY GRABBED AND THEN PROCEEDED TO JUST CONTINUE TO GO AND BASICALLY MY CAR HIT THE BACK OF A TRUCK CAUSING ABOUT $10,000 IN DAMAGE AND SENDING ME TO THE HOSPITAL. I HAD ENOUGH ROOM BEHIND THAT VEHICLE TO STOP. IT WAS LIKE THE PEDAL JUST WENT TO THE FLOOR AND I HAD NO BRAKES. I AM ALSO CONCERNED BECAUSE THE AIR BAG ALSO DID NOT DEPLOY. GM TOLD ME THAT IT'S BECAUSE THE BUMPERS DID NOT MEET WITH EACH OTHER. MORE LIES IF YOU ASK ME. I THINK THEY NEED TO HAVE THESE VEHICLES CHECKED BEFORE SOMEONE REALLY GET HURT BAD. THIS HAS COST ME MUCH GRIEF, LOSS OF WORK AND OUT OF POCKET MONEY.*AK
WHILE DRIVING 60 MPH, THE ENGINE DIED. A FEW MINUTES PRIOR TO THIS OCCURRING THE TRANSMISSION FELT LIKE THE GEARS WERE DROPPING. WHEN THE ENGINE DIED THE VEHICLE IMMEDIATELY LOST POWER STEERING. THE CONSUMER PULLED OFF THE ROAD, REMOVED THE KEYS FROM THE IGNITION, LET THE VEHICLE SIT FOR 10 SECONDS BEFORE RESTARTING. THE VEHICLE RESTARTED. THE DEALERSHIP WILL BE CONTACTED. THE CONSUMER WAS INFORMED BY OTHER GRAND PRIX OWNERS THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES IN WHICH A CHIP HAS TO BE REPLACED. *JB
THE HEADLIGHTS SHAKE ON THE 2004 GRAND PRIX AS A RESULT OF INSECURE MOUNTING. THE DEALER SAID THERE IS NOTHING THEY CAN DO, THE HEADLIGHTS ARE INSTALLED AS DESIGNED. I ALSO CONTACTED PONTIAC VIA E-MAIL, THEIR REPLY WAS THAT THIS A NORMAL CHARACTERISTIC OF THE CAR. I DO NOT BELIEVE THIS IS A NORMAL CHARACTERISTIC OF ANY CAR AND IS A GRAVE DISTRACTION TO THE DRIVER AS WELL AS ONCOMING TRAFFIC!. *AK
VEHICLE HAD A DESIGN FLAW IN THE INSTRUMENT PANEL CLEAR PLASTIC COVER. *BF IN DAYLIGHT THERE IS A BRIGHT SEMI CIRCULAR REFLECTION IN EACH CORNER. THE SUN GLARES DIRECTLY OFF THE PLASTIC INTO THE DRIVER'S EYES CAUSING A SUDDEN DISTRACTION.
WHILE DRIVING CONSUMER HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL COLUMN. DEALERSHIP WAS NOTIFIED, BUT NOT RESOLVE THE PROBLEM. *AK
I HAVE A 2004 GRAND PRIX, HORN ONLY SOUNDS ON A CERTAIN AREA OF WHEEL, AND THIS IS NOT ACCEPTABLE WHEN ANOTHER CAR JUMPS IN FRONT OF YOU. *NM
HORN DOES NOT WORK. DEALER EXAMINED THE VEHICLE AND HAD TO REPLACE THE STEERING PACKAGE. THEN, HORN WORKED. CURRENTLY, HORN IS DEFECTIVE AGAIN. *AK
I RECENTLY PURCHASED A 2004 PONTIAC GRAND PRIX GTP. THE HEADLIGHTS "BOUNCE" AT NIGHT CREATING BAD GLARE AND REFLECTIONS FOR ONCOMING CARS. IT ALSO MAKES IT MORE DIFFICULT FOR ME TO SEE THE ROAD AND SIGNS PROPERLY. *AK
WHEN BACKING AND TURNING LEFT FROM BEING PARKED ON LEVEL ASPHALT, THE STEERING WHEEL REPOSITIONED ITSELF ABOUT 20 DEGREES. *NM WHEN THE INCIDENT OCCURRED THE ENGINE PULLED AND THE STEERING BECAME MOMENTARILY STIFF. *JB
I PURCHASED A 2004 PONTIAC GRAND PRIX GTP COMP G FROM RYDELL AUTOMOTIVE (VAN NUYS, CA) ON OCTOBER 24, 2004. IN MAY 2004 THE POWER STEERING HOSE HAD TO BE REPLACED DUE TO A FLUID LEAK. AUGUST 23, 2004 I HAD THE 30,000 MILE SERVICE PERFORMED (I HAVE A LONG COMMUTE), AND THAT INCLUDED A SERVICE OF THE POWER STEERING SYSTEM. AUGUST 31, 2004 WHILE MAKING A THREE POINT TURN IN A PARKING LOT, I HEARD A LOUD POP AND LOST THE ABILITY TO CONTROL THE STEERING OF THE VEHICLE. WHITE SMOKE POURED OUT FROM UNDER THE HOOD AND FILLED THE PASSENGER COMPARTMENT (THE A/C WAS ON). I TURNED OFF THE CAR AND OPENED THE HOOD TO SEE THE ENGINE ON FIRE. THE FIRE WAS EXTINGUISHED BY SEVERAL LARGE BOTTLES OF WATER AND THE ASSISTANCE OF A PASSERBY. THE CAR WAS TOWED TO THE RYDELL DEALER IN SAN FERNANDO WHERE IT REMAINS UN-REPAIRED. THE GM FACTORY REPRESENTATIVE WHO INSPECTED THE VEHICLE SAID I SHOULD SUBMIT A CLAIM WITH MY INSURANCE, EVEN THOUGH I AM CLEARLY WITHIN THE WARRANTY PERIOD. CURRENTLY NEGOTIATING WITH THE DEALERSHIP DIRECTLY AND I AM REQUESTING A REPLACEMENT VEHICLE SINCE I FEEL THE PROBLEM COULD RECUR. *AK
HEADLIGHTS BOUNCE. NHTSA COMPLAINT NUMBER: 10079160. CAR JUST PURCHASED ON 31-AUG-2004. THIS SHOULD HAVE BEEN FIXED BEFORE I DROVE IT OFF THE LOT. *AK
A CLUNKING NOISE RECENTLY APPEARED IN THE STEERING WHEN TURNING LEFT OR RIGHT. MAINLY NOTICED AT HIGHER SPEEDS WHEN TURNING SLIGHTLY (1/8TH STEERING WHEEL TURN) OR AT LOW SPEEDS AND TURNING SHARPLY. SOMETHING FEELS LOOSE IN THE STEERING SYSTEM.*AK
THE CAR ACCELERATES WITHOUT THE OPERATOR DEPRESSING THE ACCELERATOR PEDAL. HERE WERE TWO NEAR MISS CRASHES WHEN THE CAR WAS BEING DRIVEN IN TOWN AND ACCELERATED BY ITSELF . ONE INCIDENT WAS WHEN MY PREGANANT WIFE NEARLY STRUCK A TRAIN. *AK THE ACTUAL DATE OF THE INCIDENT BELOW IS NOT CORRECT, I DO NOT HAVE THAT INFORMATION WITH ME. I DO KNOW THAT THE FIRST TIME WAS IN JANUARY OF 2004.
I HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT. MOST PROBLEMS HAVE BEEN DIRECTLY RELATED TO WIRING PROBLEMS AND ELECTRICAL FAILURE. THE LATEST INCIDENCE I LOST POWER ON THE HIGHWAY AND HAD NO STEERING OR BRAKES. THE CAR WAS TOWED AND THE SHOP HAD TO REPLACE THE IP CLUSTER AND THE BCM WHICH HAD BOTH COMPLETELY FAILED. THIS FAILURE CAUSED ME TO LOSE CONTROL OF THE VEHICLE AT HIGHWAY SPEEDS LEAVING THE ROAD AND EVENTUALLY BECOMING BURIED IN THE MEDIAN. IF THIS INCIDENCE HAD OCCURED AT ANY OTHER SECTION OF THIS MAIN THOROUGHFARE (I-40) ME AND MY 5 YR OLD COULD HAVE BEEN SEVERELY HURT OR KILLED.*AK
UPON COLD STARTUP VEHICLE WILL STALL, HESITATE OR SURGE UPON THE FIRST PRESS OF THE ACCELERATOR PEDAL. COMPUTER HAS BEEN REPLACED AND REPROGRAMMED ON PRIOR ATTEMPTS ALONG WITH NEW THROTTLE BODIES AND STALLING NO LONGER PRESENT, BUT HESITATION AND SURGING ARE STILL PRESENT. SERVICE ENGINE SOON LAMP HAS STARTED ILLUMINATING. CODE IS P0452 FOR THE FUEL TANK PRESSURE SENSOR. ACCORDING TO A GM ADMINISTRATIVE MESSAGE TO DEALERS ON 4/2/04, "DEALERS ARE ADVISED TO ORDER FUEL TANK PRESSURE SENSOR P/N 16238399 INSTEAD OF P/N 09377680. FUEL TANK PRESSURE SENSOR P/N 09377680 HAS PROVED TO BE UNRELIABLE AND IT IS LIKELY TO FAIL AGAIN SHORTLY AFTER INSTALLATION. PRODUCTION CHANGE TO USE P/N 16238399 IS SCHEDULED FOR MID-APRIL." DEALER WILL BE REPLACING SENSOR ON SUBSEQUENT VISIT. *JB
AFTER 10,000 MILES MY STEERING WHEEL WAS SHAKING INCREASINGLY BADLY. I ASSUMED IT WAS AN ISSUE WITH MY TIRES. WHEN I TOOK IT IN TO THE DEALER THEY TOLD ME IT WAS MY ROTORS. THEY TURNED THEM AND EVERYTHING WAS FINE FOR A WHILE BUT AFTER 20,000 MILES THE SHAKING STEERING RETURNED. I TOOK IT IN AGAIN AND THEY TURNED THEM AGAIN. I REALLY THINK THIS IS A DEFECT IN THE ROTORS.
HEADLAMPS SHAKE BADLY EVEN ON A SMOOTH ROAD. THIS MAKES IT VERY DIFFICULT TO SEE WHEN DRIVING AT NIGHT. IT IS NOT ONLY ANNOYING AND DISTRACTING TO MYSELF AND OTHER VEHICLES ON THE ROAD, BUT IS ALSO A SAFETY CONCERN. DEALER HAS TOLD ME THAT A FIX IS NOT AVAILABLE UNTIL DECEMBER, AND RIGHT NOW IT IS AUGUST.
STEERING BECAME LOOSE AND SLOPPY. KNUCKLING AND CLUNKING NOISES FROM STEERING WHEN WHEEL TURNED FROM SIDE TO SIDE. UPON TURNING LEFT, CAR WOULD DRAMATICALLY UNDERSTEER, THEN SUDDENLY OVERSTEER, RESULTING IN LOSS OF CONTROL OF VEHICLE.*AK . TAKEN TO CROWN PONTIAC IN ST. PETERSBURG, FL. THEY DIAGNOSED "LOOSE RACK AND PINION RETAINING BOLTS AND BUSHINGS". FIX: RE-TORQUED BOLTS. . CONDITION RECURRRED WITHIN 3 DAYS. . CALLED GM, WHO SENT REGIONAL REPRESENTATIVE TO DRIVE VEHICLE. I ASKED THEM WHY BOLTS WOULD WORK LOOSE AFTER 10K MILES, AND WHY THEY DIDN'T REPLACE THE BOLTS, OR THEY MAY WORK LOOSE AGAIN. . THEY SAID "IT DEPENDS ON HOW THEY TORQUED THEM" . VEHICLE PRESENTLY IN SERVICE FOR STEERING CONTROL ISSUES FOR SECOND TIME. . THIS CONDITION IS UNSAFE. VEHICLE WILL NOT HOLD A STRAIGHT LINE DOWN THE ROAD, AND WHEN TURNING EITHER RIGHT OR LEFT, THE VEHICLE WILL TAKE-OFF IN THAT DIRECTION AND IF NOT CORRECTED, WILL TURN IN A CIRCLE IF NOT CORRECTED BY HARD STEERING IN OPPOSITE DIRECTION.
MY COMPLAINT IS NOT SPECIFICALLY ABOUT A CAR - IT IS MONR ABOUT THE COMPANY THAT RENTED ME THE CAR. MONDAY, AUG 2, I RENTED A 2004 PONTIAC GRAND PRIX FROM AVIS AT THE BALTIMORE WASHINGTON INTERNATIONAL (BWI) AIRPORT. WHILE DRIVING TO WORK ON THE NORTHBOUND FAIRFAX COUNTY PARKWAY ON THE MORNING OF AUG 3 (NORMAL WEATHER CONDIDTIONS), I STEPPED ON THE BRAKES (SOMEWHAT HARD). THE WHEELS ON THE CAR IMMEDIATELY LOCKED UP AND THE CAR BEGAN TO SPIN TOWARDS THE RIGHT. THE CAR DID A FULL 180 TURN THROUGH 2 LANES OF TRAFFIC LANDING ON THE SHOULDER, W FRACTION OF AN INCH AWAY FROM THE GUARDRAIL. *AK I WAS EXTREMELY LUCKY. I DID NOT HIT ANOTHER CAR, OR GET HIT BY A CAR OR EVEN SMASH INTO THE GUARDRAIL. NO DAMAGE WAS DONE TO THE CAR AND I WAS NOT INJURED. WHEN I RETURNED THE CAR TO AVIS (BECAUSE I NO LONGER FELT SAFE DRIVING IT) THE EMPLYEE BEHIND THE COUNTER MENTIONED SOMETHING ABOUT A BRAKE RECALL AND WONDERED IF IT WAS THAT MAKE AND MODEL. I FOUND THE RECALL VIA YOUR WEBSITE THIS MORNING. APPARENTLY MY ACCIDENT IS THE EXACT CONSEQUENSE OF NOT GETTING THE RECALL FIXED. I'M APPALLED THAT AVIS RENTED ME A CAR THAT THEY KNEW HAD PROBLEMS AND WAS BEING RECALLED. I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO ANYONE ELSE. I'M SURE THAT AVIS HAS HUNDREDS OF 2004 PONTIAC GRAND PRIX'S IN THEIR FLEET, SO THIS ISSUE NEEDS TO BE REMEDIED IMMEDIATELY. I DON'T REALLY KNOW WHOSE ATTENTION I SHOULD BRING THIS TOO, BUT I CANNOT IMAGINE ANYONE ELSE ENCOUNTERING THIS INCIDENT AND BEING AS LUCKY AS I WAS TO WA
SERPENTINE BELT COMES OFF THE PULLEYS EVERY 1500 MILES.*AK
I HAVE A GRAND PRIX GT1 AND HEADLIGHTS SHAKE FROM THE SLIGHTEST BUMPS. I HAVE CARS IN THE ONCOMING LANE FLASHING ME WITH THEIR HIGH BEAMS ALL THE TIME BECAUSE OF THIS ISSUE.*AK
MY CAR STALLED 5 DAYS AFTER I RECEIVED IT. IT WAS ABOUT 40 F OUTSIDE AND I REVERSED SLOWLY AND PUT THE VEHICLE IN DRIVE. IT SHUDDERED AND STALLED. THIS HAPPENED ONCE MORE THE NEXT DAY. ANY TIME THE TEMPERATURE IS BELOW 60 F THE VEHICLE SHUDDERS WHEN PUT INTO DRIVE. I'VE TAKEN IT IN TO THE DEALERSHIP 4 TIMES FOR THIS SAME ISSUE BUT THEY SEEM UNABLE TO FIX IT. I'VE HAD THE PCM RE-FLASHED, INJECTORS CLEANED, AND SPARK PLUGS REPLACED. I HAVE HAD CONTINUED SHUDDERING AT LOW TEMPERATURES BUT NO MORE STALLING SINCE THE FIRST INCIDENTS. THERE IS ALSO A JERKING WHEN ACCELERATING QUICKLY. WHEN PRESSING THE GAS THE CAR HESITATES AND THEN JUMPS INTO GEAR.*AK
THERE HAS NOT BEEN A FAILURE PER SE, BUT IT IS POOR ENGINEERING, I OWN A 2004 PONTIAC GRAND PRIX AND HAVE NOTICED THAT THE HEADLIGHTS SHAKE ON HITTING BUMPS, I WOULD IMAGINE THAT IT IS DISTRACTING TO OTHER TRAFFIC. I HAVE BEEN TOLD THAT THERE WAS NOTHING OFFERED FROM GM TO HELP THIS CONDITION.*AK
WE JUST PURCHASED 2004 PONTIAC GRAND PRIX GT 2 HAS A HORRIBLE SEMI-CIRCULAR MIRROR LIKE REFLECTION FROM EACH LOWER CORNER OF THE INSTRUMENT PANEL RIGHT INTO OUR EYES MAKING IT DIFFICULT TO HANDLE THE VEHICLE. IT OCCURS FROM 11AM TO 2 PM FROM THE OVERHEAD SUN. *JB
THE HEADLIGHTS "BOUNCE" ON OUR 2004 GRAND PRIX DUE TO INSECURE MOUNTING. THIS CAN BE SEEN AFTER DARK AND MUST BE VERY ANNOYING TO OTHER DRIVERS, SOME WHO RESPOND BY FLASHING THEIR BRIGHTS. THIS MAY BE A MORE PREVELENT IN THE GTP/COMP G MODEL WHICH HAS A STIFFER SPRING AND STRUT COMBINATION. AT THIS TIME, THERE IS NO REPAIR AVAILABLE.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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