Page 7 of 10 · complaints 301–350 of 454

2004 Pontiac Grand Prix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System › Horn
Filed Sep 16, 20061,500 milesCA

THE HORN IS UNPREDICTABLY INTERMITTENT-YOU NEVER KNOW WHEN IT WILL NOT WORK -THERE IS NO PATTERN. WIRING CHECKS OK AND RELAY HAS BEEN REPLACED SUSPECT INTERMITTENT COMPUTER HORN RELAY CONTROL BUT HAVE NOT BEEN ABLE TO TEST AT FAILURE. VEHICLE HAS ONLY 4600 MILES. HAVE SEEN SAME COMPLAINT ON THIS VEHICLE ON INTERNET. *NM

Wheels › Rim
Filed Sep 16, 2006MA

FROM THE BEGINNING OF THE YEAR MY FOUR TIRES HAVE CONTINUALLY BEEN LOOSING AIR. EVERY FEW DAYS I HAVE TO FILL THEM UP. I HAVE FOUND OUT THAT THE FINISH ON MY CHROME RIMS IS BUBBLING OFF (A CONDITION CALLED POROCITY) AND BREAKING THE SEAL ON THE TIRES. BECAUSE I HAVE OVER 36,000 MILES ON MY CAR (IT'S A 2004 MODEL) I AM BEING TOLD THAT THEY ARE NOT COVERED UNDER THE WARRANTY. I HAVE CONTACTED MY DEALER, WHO WAS ADAMANT ABOUT HELPING ME BECAUSE OF MY MILEAGE. I THEREFORE WENT TO ANOTHER PONTIAC DEALER WHO RESEALED THE TIRES BUT MADE MATTERS WORSE. THEY STARTED LEAKING AT A FASTER RATE. I HAVE BEEN DEALING WITH THIS DEALER FOR OVER TWO MONTHS NOW, WHO ASSURES ME THAT HE IS DOING EVERYTHING HE CAN IN DEALING WITH THE MANUFACTURER OF THE RIMS. AT THIS POINT IN TIME, HE WILL NOT EVEN RETURN MY CALLS. I FIND IT HARD TO BELIEVE THAT A CAR THAT IS TWO YEARS OLD AND HAS THE FINISH ON THE CHROME RIMS BUBBLING OFF AND CAUSING A SAFETY ISSUE IS NOT COVERED UNDER THE MANUFACTURERS WARRANTY. THESE RIMS COST $600. EACH AND I DO NOT THINK THAT A CONSUMER SHOULD HAVE TO PAY TO REPLACE A DEFECTIVE PRODUCT THAT WAS PUT ON THEIR CAR. YOU CANNOT TELL ME THIS IS NOT A SAFETY ISSUE. EVERY TIME THE TIRES ARE LOW, MY STABILITY CONTROL LIGHT COMES ON AND I CANNOT HANDLE THE CAR. WHAT IS MY RECOURSE? *JB

Tires › Tread/Belt
Filed Sep 15, 200623,000 milesNJ

OEM BF GOODRICH COMP T/A TIRES. 225/55/R17 2004 PONTIAC GRAND PRIX GTP COMP/G ~23,000 MILES. TREAD DEPTH EVEN ACROSS ALL FOUR TIRES AT 7/32 OF AN INCH. ALL FOUR TIRES DEVELOPED A CONTINUOUS CRACK IN THE SIDEWALL. DEALERSHIP IS REPLACING ALL FOUR UNDER GM/PONTIAC WARRANTY WITH BF GOODRICH G-FORCE MODEL. I BELIEVE THIS IS ONE OF THE SIGNS OF TREAD SEPARATION, WHICH CAN LEAD TO LOSS OF VEHICLE CONTROL AND SERIOUS INJURY. *JB

Power Train
Filed Sep 12, 200642,500 milesMS

I HAVE HAD TO REPLACE THE PASSENGER SIDE FRONT BEARINGS ALREADY ONE TIME THIS YEAR AND NOW THE OTHER SIDE IS "ROARING" THIS IS AN '04 WITH 44000 MILES. THIS IS AGGRAVATING AND I AM SURE THAT I AM NOW CHANGING BRANDS. I HAVE 2 FORDS AND 2 GM'S AND I CONTINUALLY HAVE ISSUES WITH THE GM'S. *NM

Structure
Filed Sep 12, 200656,587 milesIL

2004 PONTIAC GRAND PRIX - WATER LEAKAGE IN THE FRONT PASSENGER FLOORBOARD VIA THE AIR/HEAT FAN BELT AREA. SOAKING ENTIRE FRONT PASSENGER SIDE FLOORBOARD. I HAVE CONTACTED TWO DIFFERENT LOCAL PONTIAC DEALERSHIPS WHO INFORMED ME THAT THEY HAVE BOTH SEEN SEVERAL 04 GRAND PRIX MODELS COME INTO THEIR DEALERSHIPS WITH THIS PROBLEM. THEY SAID THAT IT WAS POSSIBLY ONE OF TWO THINGS. A PROBLEM WITH THE DEFLECTOR FOR THE FRESH AIR VENT BY THE COWEL OR IT COULD BE THE WATER HOSE LEADING FROM THE SUN ROOF THAT COULD BE CLOGGED. THE FACT THAT WATER IS LEAKING INTO THE INTERIOR OF THE CAR IN THE ARE WHERE THE WATER IS COLLECTING COULD CAUSE A SERIOUS ELECTRICAL SHORT, AS THE AREA THAT THE WATER IS COMING THROUGH THE ELECTRICAL COMPONENTS OF THE VEHICLE. I VIEW THIS IS AS A DEFAULT IN THE DESIGN OF THE VEHICLE AND WOULD LIKE SOMEONE TO LOOK INTO THIS MATTER. I AM AFRAID THAT LEFT UNATTENDED TO THAT THIS COULD CAUSE A FIRE. BOTH DEALERSHIPS HAVE INDICTED THAT BECAUSE MY VEHICLE IS NOT COVERED UNDER WARRANTY THAT THIS MATTER WOULD TAKE SEVERAL HOURS TO CORRECT AND ESTIMATED A COST OF APPROXIMATELY $230.00 TO CORRECT THIS MATTER. *NM

Steering
Filed Sep 6, 200647,000 milesMA

DT*: THE CONTACT STATED THERE WAS A LOT OF PLAY IN THE STEERING WHEEL WHEN TURNING LEFT OR RIGHT. THE STEERING WHEEL SHIMMIED CAUSING THE VEHICLE TO BE VERY DIFFICULT TO STEER AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THERE WAS AN INTERMEDIATE STEERING SHAFT PROBLEM; HOWEVER WOULD NOT SELL THE CONTACT A NEW PART BUT OFFERED A KIT TO REPAIR THE VEHICLE. UPDATED 10/04/06. *JB

Engine and Engine Cooling
Filed Sep 6, 200615,900 milesMD

THE VEHICLE STALLED WHILE DRIVING 40 MPH. ENGINE HESITATION AT VARIOUS SPEEDS ALSO EXPERIENCED AS IF THE CAR DOES NOT REACT TO GAS PEDAL AND IS NOT IN GEAR. HESITATION ALSO EXPERIENCED RIGHT BEFORE ENGINE STALLED (LIGHTING CONTINUED TO WORK). DEALER UNABLE TO REPLICATE ISSUE AND SAYS THE COMPUTER HAS NOT RECORDED THE ISSUE. *JB

Electrical System
Filed Aug 21, 200654,000 milesFL

DT*: THE CONTACT STATED WITHOUT WARNING, THE VEHICLE STALLED AT VARIOUS SPEEDS AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO REPLACED MULTIPLE COMPONENTS, BUT THE PROBLEM PERSISTED. THE COMPONENTS THAT WERE REPLACED INCLUDED THE POWER TRAIN CONTROL MODULE, OIL PRESSURE SWITCH, CRANKSHAFT SENSOR, AND IGNITION SWITCH. *AK

Engine and Engine Cooling
Filed Aug 11, 200645,000 milesFL

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WOULD NOT START INTERMITTENTLY. THE DEALER INSPECTED THE VEHICLE SEVERAL TIMES BUT COULD NOT DUPLICATE THE PROBLEM.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Aug 3, 200639,000 milesCA

I LEASE A 2004 GRAND PRIX. THERE WERE NO EVENTS LEADING TO THE FAILURE. THREE PROBLEMS: 1) THE DRIVER-SIDE SEAT BELT LATCH NO LONGER FUNCTIONS. 2) THE CAR OVERHEATS. 3) THE BLOWER MOTOR DOES NOT WORK. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 25, 200613,690 milesNY

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL PULSATED DURING A NORMAL BRAKING SITUATION. THE VEHICLE WAS TAKEN TO A SERVICE DEALER ON THREE SEPARATE OCCASIONS, WHERE THE DEALER TURNED AND GROUNDED THE ROTORS. THE REPAIR ONLY WORKED FOR 2500 MILES.

Suspension › Front › Wheel Bearing
Filed Jul 23, 2006WI

SEVERAL ISSUES WITH A 2004 PONTIAC GRAND PRIX, IE. RIGHT FRONT WHEEL BEARING 2X'S IN 1 YEAR, COMPUTER ISSUES (LOSS OF ABS, VARIABLE STEERING AND TRACTION CONTROL), FALSE TIRE PRESSURE READINGS FROM COMPUTER, ETC. *NM

Electrical System2 injured
Filed Jun 26, 20068,000 milesMI

I BOUGHT THE CAR IN MARCH OF 04. IN DECEMBER OF 04 IT STARTED HAVING ELECTRICAL PROBLEMS. WHENEVER THE LIGHTS AND THE HEAT AND THE REAR DEFROSTER WERE ON, THE CAR WOULD START STALLING AND TELL YOU "CHARGING SYSTEM FAILURE". THERE WAS ONE INCIDENT WHERE I WAS MERGING ON THE FREEWAY DURING RUSH HOUR AND THE CAR ACTUALLY STALLED OUT AND I HAD NO CONTROL WHATSOEVER. IT HAS BEEN IN THE SHOP AT LEAST SEVEN TIMES FOR THE SAME PROBLEM. THE CAR STALLS OUT WHENEVER YOU PUT IT INTO REVERSE, DRIVE BACKWARDS, STOP AND THEN SHIFT INTO DRIVE. IT HESITATES, CHIMES AND DISPLAYS "CHARGING SYSTEM FAILURE". AT ONE OCCASION, MY FIANCE TURNED ON THE FAN, AND THE WENT INTO A NOSE DIVE DUE TO THE ENGINE CUTTING OUT. BOTH OF US ENDED UP HAVING BAD SEAT-BELTS BURNS AND BRUISES FROM BEING THROWN FORWARD SO SUDDENLY. *NM

Steering
Filed May 28, 20065,191 milesTX

STEERING ON PONTIAC 2004 GRAND PRIX HAS POPPING NOISE. CAR HAS BEEN TO VISTA RIDGE PONTIAC IN CARROLLTON, TX 4 TIMES AND IT IS STILL NOT FIXED. I WAS TOLD IT WAS A NUISANCE NOISE. THEY TIGHTENED THE BOLTS. WHEN I BROUGHT THE CAR IN THE FOURTH TIME, THE SALESMAN WHO SOLD ME THE CAR TOLD ME THAT THEY DON'T BUILD THE CARS AND THAT PERHAPS THE PERSON THAT BUILT THE CAR "HAD A BAD DAY" OR WAS INEXPERIENCED. AT THE SUGGESTION OF GM CUSTOMER SERVICE, I AM GOING TO TAKE THE CAR TO ANOTHER DEALERSHIP FOR REPAIRS. I AM APPALLED THAT AN EMPLOYEE OF A DEALERSHIP AND A REPRESENTATIVE OF GENERAL MOTORS WOULD TELL A CUSTOMER THAT. ESPECIALLY, AFTER I BOUGHT THREE CARS FROM THEM. I AM HESITANT TO PURCHASE OR LEASE ANOTHER GM PRODUCT AGAIN. *JB

Unknown or Other
Filed May 24, 2006IN

I READ THE COMPLAINT ABOUT THE VEHICLE UNDER BODY BEING SOAKED FROM A DRIVER TAKEN IT THROUGH THE AUTOMATIC CAR WASH. I JUST NOTICED THAT MY CLOTHES LEFT ON THE SEAT IN PASSENGER SIDE FRONT AND BACK. THAT ALSO THE CARPET AND MATS WERE SATURATED AS WELL WAS MY CLOTHES. SO I OBVIOUSLY HAVE THE SAME PROBLEM AS THE OTHER COMPLAINANT. I HAVEN'T TAKEN IT IN YET BUT I AM GOING TO SEE IF SOMETHING CAN BE DONE. NOT SURE OF EXACT INCIDENT DATE. I KNOW MY CLOTHES HAVE BEEN SOAKED FOR A FEW MONTHS NOW I HAVE NOTICED BUT NEVER THOUGHT ANYTHING OF IT. THEN I LIFTED UP THE MAT THE OTHER DAY. AND NOTICED THE CARPET. *JB

Suspension › Front › Control Arm
Filed May 12, 200634,721 milesPA

RIGHT LOWER CONTROL ARM CRACKED WHILE DRIVING AND DESTROYED THE WHOLE FRONT SUSPENSION AND CRADLE OF VEHICLE. I AM THE THIRD PERSON THAT I KNOW OF THAT THIS HAS OCCURRED TO. *NM

Structure › Frame and Members › Underbody Shields
Filed Apr 6, 200670,000 miles00

AFTER GOING THROUGH AUTOMATIC CAR WASH, NOTICED THAT THE CARPETING ON PASSENGER'S SIDE, BOTH FRONT AND BACK (JUST DEEP CARPETED AREAS, NOT UNDER SEATS) WERE COMPLETELY SATURATED WITH WATER. WATER WAS CLEANED OUT, AND CARPET DRIED. WHEN WE ADVISED DEALERSHIP SERVICE DEPT, THEY ADVISED THAT WE SHOULDN'T TAKE THE CAR THROUGH CAR WASH WITH UNDERBODY WASH. OUR CONCERN REGARDLESS OF THIS, IS THAT THIS QUICK TRIP THROUGH THE CAR WASH, CREATED THAT MUCH MOISTURE, MEANING THERE IS A SERIOUS BREACH OF THE BODY INTEGRITY UNDER THE CAR.*JB

Electrical System › Ignition
Filed Apr 6, 200670,000 miles00

COMPLETELY RANDOM AND INTERMITTENT STARTING PROBLEM. ON SOME STARTS, VEHICLE WILL TURN OVER, AND CATCH, BUT WHEN RPM'S REV UP THEN COME BACK DOWN, CAR STALLS OUT. NO CONSEQUENCES, AS THE VEHICLE HAS NEVER STALLED WHILE DRIVING. ONCE THIS OCCURS, DRIVER MUST APPLY LIGHT THROTTLE WHEN TURNING VEHICLE OVER AGAIN, IN ORDER TO MAKE IT CATCH. HAVE CONTACTED DEALER, AS WELL AS GM CANADA, AND BOTH BELIEVE IT TO BE A COLD WEATHER START PROBLEM, HOWEVER, THIS HAS OCCURRED IN ALL 4 SEASONS, EVEN AFTER DRIVING CAR FOR A WHILE, THEN LEAVING FOR 10 MINUTES AND COMING BACK. CAR IS CURRENTLY BEING DRIVEN BY DEALERSHIP SERVICE MANAGER FOR HIM TO TROUBLE SHOOT PROBLEM AND EXPERIENCE SYMPTOMS. VEHICLE HAS NOT LEFT US STRANDED, HOWEVER, PROBLEM IS FRUSTRATING AND SEEMS TO BE GETTING WORSE. *JB

Steering › Steering Wheel/Handle Bar
Filed Apr 1, 2006FL

STEERING WOBBLES, WHEN BRAKES APPLIED STEERING WOBBLES EVEN MORE, CAR SEEMS TO WANT TO GO IN ANY DIRECTION IT CHOOSES , WAS TOLD IN OCT 05 TWO REAR WHEELS HAD FLAT SPOTS, REPLACED 4 NEW WHEELS AND 4 NEW TIRES IN FEB 06, PROBLEM STILL THERE TOOK TO TIRE KINDOM WHERE WHEELS AND TIRES WHERE PURCHASED AND WAS TOLD THAT INNER TIRE RODS WERE BAD, TOOK TO DEALER AND WAS TOLD NO PROBLEM BUT NEVER TOOK TIRES OFF OR CHECKED TIRE RODS, NOW BEING TOLD BY DEALER EVERYTHING IS TIGHT, STILL WOBBLES , STILL WANTS TO DRIVE TO THE LEFT, TO THE RIGHT ANY WHICH WAY IT WANTS TO GO, NOW BEING TOLD ROTORS NEED TO BE DONE, OH YEAH WHEN IT RAINS THE PASSENGER SIDE FLOOR GETS DRENCHED, CLICKS FROM LEFT AND RIGHT TURN, BUT DEALER SAYS NOTHING WRONG. *JB

Electrical System
Filed Mar 20, 200647,000 milesNY

HVAC BLOWER MOTOR BECOMES INOPERATIVE OR WORKS ONLY INTERMITTENTLY. ALSO, BLOWER SPEED MAY DROP OR BECOME VARIABLE FROM ITS SET POSITION. *JB

Child Seat
Filed Mar 14, 200630,000 milesWA

DT*: THE CONTACT STATED THE CHILD EATS STYROFOAM FROM THE SEAT AREA OF THE CHILD SAFETY SEAT. THE MANUFACTURER DIRECTED THE CONTACT TO DIVERT THE CHILD'S ATTENTION FROM THE AREA. THE CONTACT IS UNABLE TO CREATE ANY TYPE OF DIVERSION WHILE DRIVING. SINCE THE MANUFACTURER OFFERED NO REMEDY, THE CONTACT IS PLANNING TO REPLACE THE CHILD SEAT WITH A NEW ONE. THE CHILD SAFETY SEAT WAS MANUFACTURED BY EVENFLO, THE MODEL IS TRIUMPH #3591328 AND THE DATE OF MANUFACTURE IS 11/16/04.

Steering › Rack and Pinion
Filed Mar 11, 200616,522 milesPA

AFTER THREE TRIPS TO THE PONTIAC DEALER, MY PROBLEM WITH STEERING SYSTEM HAS NOT BE CORRECTED. THE CAR MAKES A LOUD GRINDING SOUND WHEN TURNING RIGHT AT LOW SPEEDS. ALSO, WHEN GOING OVER MULTIPLE BUMPS, IT FEELS AS IF THE STEERING WHEEL IS DISCONNECTED FROM THE CAR. I DO NOT FEEL CONFIDENT DRIVING THIS VEHICLE --- ESPECIALLY WHEN GENERAL MOTORS TELLS ME THAT THERE IS NO FIX FOR THIS PROBLEM BUT HAS ACKNOWLEDGED A STEERING SYSTEM PROBLEM ON 2004/05/06 GRAND PRIX'S, CHEVY IMPALAS AND BUICK LACROSSE'S. *JB

Engine and Engine Cooling › Engine
Filed Feb 23, 200631,938 milesFL

DT*: THE CONTACT STATED AT ANY SPEED THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS, BUT THE VEHICLE WOULD HESITATE PRIOR TO STALLING. THE VEHICLE RESTARTED AFTER 10 MINUTES. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES BUT THE REPAIRS HAVE NOT CORRECTED THE PROBLEM. THE SENSOR MANIFOLD ABSOLUTE PRESSURE HAS BEEN CORRECTED TWICE, THE IGNITION SWITCH HAS BEEN REPLACED AND THE PCM REFLASH WAS CORRECTED. THE FIFTH TIME, THE DEALERSHIP WAS UNABLE TO DETERMINE THE PROBLEM.

Electrical System
Filed Feb 9, 20062,750 milesNJ

VEHICLE HAS STALLED A TOTAL OF FIVE TIMES AND HAS HAD TROUBLE IDLING AND HESITATION SINCE IT WAS NEW. ONCE ON A BUSY HIGHWAY WHERE I HAD TO RUN ACROSS A BUSY LANE OF TRAFFIC TO SAFETY AND POLICE NEEDED TO DISPATCH AN EMERGENCY TOW TRUCK. THE LAST TIME WITHIN A BUSY INTERSECTION. NEARLY CAUSING A CRASH. SINCE THE LAST INCIDENT I HAVE NOT DRIVEN THE CAR AND IS IN THE PROCESS OF HAVING GM TAKE THE VEHICLE BACK. THEY ARE RELUCTANT TO TAKE IT BACK. REVIEW OTHER SIMILAR COMPLAINTS. *JB

Power Train › Automatic Transmission
Filed Jan 27, 200615 milesLA

IT FEELS LIKE THE TRANSMISSION IN DOWN IS -SHIFTING WHEN I TRY TO ACCELERATE. FIRST NOTICED ONLY ON OCCASION ABOUT 6 MONTHS AFTER I BOUGHT THE CAR. IT ONLY HAPPENED IN THE PASSING GEAR. NOW IT'S HAPPENING IN ABOUT 2ND GEAR. WHEN I TRY TO ACCELERATE IT FEELS LIKE IT'S IN NEUTRAL AND THE RPMS DROP. HAD IT TOWED TO DEALERSHIP AND OF COURSE, THEY COULD NOT DUPLICATE THE PROBLEM.*AK

Steering
Filed Dec 31, 200543,000 milesWV

I HAVE A 2004 PONTIAC GRAND PRIX GT1 AND WE ARE HAVING A PROBLEM WITH A RATTLING NOISE IN THE FRONT END SUSPENSION OF THE VEHICLE, WE HAD THE HALF SHAFT REPLACED AND THAT HELPED THE LOOSE FEEL BUT THE LOOSE SOUNDING NOISE FROM THE FRONT END PERSISTS. THE CAR FEELS STABLE BUT SEEMS TO DRIFT OFF TRACK A LOT NEEDING A LOT OF CORRECTION ON STRAIGHT ROADS. I AM TAKING IT TO THE DEALER AGAIN NEXT WEEK. THE HEADLIGHTS ON THE CAR SHAKE BADLY ALSO, SEEMS COMMON. *NM

Seat Belts › Rear/OtherCrash
Filed Dec 20, 200545,240 milesAL

DT: THE CONTACT COMPLAINED ABOUT A FAILURE OF THE MIDDLE REAR SEAT BELT. WHILE LOCKING THE BRAKES BEFORE STRIKING ANOTHER VEHICLE THE REAR MIDDLE SEAT BELT DID NOT LOCK THE REAR FACING CAR SEAT IN PLACE. ON THE POINT OF IMPACT, INSTEAD OF LOCKING THE SEAT BELT, IT RELEASED TOO MUCH WEBBING, AND THE CAR SEAT OVERTURNED. THE CAR SEAT FLIPPED UPSIDE DOWN WITH THE CHILD IN IT. THE SEAT BELT REMAINED BUCKLED. ALTHOUGH THEY WERE INVOLVED IN A CRASH THE VEHICLE SUSTAINED MINIMAL DAMAGE TO THE FRONT HEADLIGHT AND BUMPER. THERE WERE NO PRIOR PROBLEMS WITH THE SEAT BELTS. A POLICE REPORT WAS TAKEN AT THE SCENE.*AK

Power Train › Automatic Transmission
Filed Dec 16, 2005MA

I PURCHASED A 2004 PONTIAC GRAN DPRIX GT2 IN JUNE OF THAT SAME YEAR. ONE WEEK LATER THE REPAIRS BEGAN. THE MOST SCARY OCCURRING ON THE DATE MENTIONED ON THIS COMPLAINT, MAY 26, 2005, ELEVEN MONTHS AFTER I PURCHASED THE VEHICLE. MY CAR DIED WHILE DRIVING 65 MPH ON THE HIGHWAY WITH MY THREE SMALL CHILDREN IN THE BACK SEAT. THE CAR HAD NO POWER WHATSOEVER, NO STEERING, NO GAS, NO LIGHTS, NOTHING. I THANK GOD WE ARE ALIVE. THE MECHANICS AT THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY IGNITION SWITCH. AFTER THIS INCIDENT I RENTED A CAR AT MY OWN EXPENSE FOR EIGHT WEEKS. WE DID NOT STEP FOOT IN THE VEHICLE FOR THAT PERIOD OF TIME. FOR FINANCIAL REASONS I SLOWLY BEGAN DRIVING MY CAR AGAIN. THERE WERE REPAIRS BEFORE THAT EVENT AS WELL AS AFTERWARDS. THESE INCLUDE THE BRAIN, TRANSMISSION, BRAKES, AXLE, WHEEL BEARINGS, STEERING, SUNROOF, FUEL INJECTORS, AND SAFETY BELTS. *JB

Air Bags › FrontalCrash
Filed Dec 14, 200514,000 milesOH

DT:THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE STRUCK A ROADSIDE BARRIER WITH A FRONTAL IMPACT. HE WAS WEARING A SEAT BELT. A POLICE REPORT WAS TAKEN AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MECHANIC DETERMINED THE AIR BAG SENSOR WAS INTACT BUT WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. NO REPAIRS HAVE BEEN MADE. *AK UPDATED 1/4/2006 - *NM

Exterior Lighting › Headlights
Filed Dec 5, 2005NC

PETITION FOR DEFECT INVESTIGATION INTO 2004 PONTIAC GRAND PRIX HEAD LAMP ASSEMBLIES. *TS THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE HEAD LIGHT ASSEMBLIES BOUNCING WHICH WAS DISTRACTING TO OTHER MOTORIST'S. THE MOTORIST ASSUMED THE DRIVER WAS FLASHING THEIR HIGH BEAMS. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 30, 200532,000 milesMI

ABS ACTIVATED AT NORMAL STOP AT VERY SLOW SPEED. CONTINUED AT EVERY TOUCH OF THE BRAKE FOR NEARLY 2 MILES, EVEN WHEN BARELY TOUCHING THE BRAKE. DIFFICULT TO STOP THE VEHICLE. NOT OCCURRED SINCE. PONTIAC DEALER CAN FIND NO PROBLEM, NO CODE, HOWEVER I'M CONCERNED WILL HAPPEN AGAIN. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 15, 200520,000 milesPA

DT: THE CONTACT STATES THE ABS WARNING LIGHT COMES ON REPEATEDLY. THE ON BOARD ROADSIDE ASSISTANTS TOLD HER THERE IS A PROBLEM WITH THE ABS. WHEN THE VEHICLE WAS TAKEN TO A DEALERSHIP THEY COULD NOT DUPLICATE THE PROBLEM. THE PROBLEM OCCURS MORE FREQUENTLY WHILE TRAVELING LONGER DISTANCES. *NM

Steering › Rack and Pinion
Filed Nov 15, 200574,000 milesNY

CAR WAS DRIVING AT HIGHWAY SPEED. ATTEMPTED TO MOVE TO LEFT LANE TO PASS A VEHICLE. NOTICED DIFFICULTY MOVING STEERING WHEEL TO THE LEFT. IMMEDIATELY PULLED OFF HIGHWAY TO INVESTIGATE. DISCOVERED THAT STEERING WHEEL COULD EASILY MOVE TO THE RIGHT BUT WAS NEARLY IMPOSSIBLE TO TURN LEFT FROM A STOPPED POSITION AND WAS DIFFICULT TO TURN LEFT AT ANY SPEED. THERE WAS NO NOISES COMING FROM THE POWER STEERING PUMP AND IT APPEARED TO BE WORKING PROPERLY. TOWED CAR TO LOCAL REPAIR SHOP. REPLACED RACK AND PINION ASSEMBLY. OLD PART IS AVAILABLE UPON REQUEST. *NM

Seat Belts › Front › Retractor
Filed Oct 26, 200556,000 milesOH

DT: THE CONTACT STATED THERE WERE MULTIPLE PROBLEMS WITH THE VEHICLE. EACH OF THESE PROBLEMS WERE INCLUDED IN THE RECALLS 04V287000, 03V331000, 04V299000 AND 05V046000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALLS DUE TO VIN. THE BRAKE PADS HAVE BEEN REPLACED TWICE.

Electrical System
Filed Oct 25, 200547,000 milesSC

ON 8/20/05, THE TRACTION AND STABILITY CONTROL LIGHTS CAME ON WHILE DRIVING ON THE INTERSTATE WITH CRUISE CONTROL ON. AFTER STOPPING THE CAR, TURNING IT OFF, AND TURNING IT BACK ON, THE LIGHTS WENT OUT. BETWEEN THAT TIME AND 8/23/05, THIS OCCURRED 5 MORE TIME. ON 8/23/05, THE BRAKES LOCKED UP ON THE VEHICLE WHILE DRIVING ON THE INTERSTATE USING CRUISE CONTROL. I TOOK IT TO THE DEALER. THEY DIAGNOSED IT AS CODES C0187 & C0197, AND REPLACED A FAULTY YAW SENSOR. I TOOK IT BACK TO THE DEALERSHIP ON 10/19/05 WITH THE SAME PROBLEM, AFTER OCCURRING 3 TIMES WITHIN A 2 DAY PERIOD. THE DEALERSHIP DROVE IT AND IT OCCURRED TWICE, BUT THEY CANNOT DETERMINE WHAT IS CAUSING THE PROBLEM. THEY HAVE NOW HAD THE CAR FOR 6 DAYS. THE DEALERSHIP IS JIM HUDSON, AND THEIR PHONE # IS 803-783-0110. *NM

Steering › Linkages
Filed Oct 18, 200520,000 milesOH

I PURCHASED THE CAR IN AUGUST 2004. SEVERAL MONTHS AFTER THE PURCHASE I TOOK THE VEHICLE BACK TO THE DEALERSHIP BECAUSE I HEARD A CLUNKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN MAKING A RIGHT OR LEFT HAND TURN. AFTER THE CAR WAS SERVICED, THE DEALERSHIP EXPLAINED THAT GM IS WELL AWARE OF THE ISSUE (THE DEALERSHIP HAD RECEIVED A NOTICE FROM GM) BUT THAT A RECALL HAD NOT YET BEEN DONE ON THE VEHICLE FOR THIS ISSUE. THE DEALERSHIP SAID IT HAD TO DO WITH A MOUNT BRACKET THAT NEEDED BE TORQUED. IF THE BRACKET BECAME TOO LOOSE IT COULD SEPARATE CAUSING THE DRIVER TO LOOSE STEERING. I WAS NEVER TOLD THAT I WOULD HAVE TO PERIODICALLY TAKE THE VEHICLE BACK IN TO BE SERVICED FOR THIS BUT YET AGAIN SEVERAL MONTHS LATER I AM BEGINNING TO HEAR THE CLUNKING. THE STEERING ALSO SEEMS MUCH MORE LOOSE THAN IT PREVIOUSLY DID. I ALSO AM BEGINNING TO HEARING A CLICKING NOISE IN THE STEERING COLUMN, ALONG WITH THE CLUNK. I DO FEEL THIS IS A SERIOUS PROBLEM WITH THIS VEHICLE THAT GM SHOULD DEFINITELY BE HELD ACCOUNTABLE FOR. *JB

Steering
Filed Oct 7, 200535,000 milesVA

WHEN MAKING A LEFT OR RIGHT TURN, IT MAKES A LOUD CLICKING NOISE. I JUST BOUGHT THIS CAR AND AM HAVING TROUBLE GETTING THE DEALER TO FIX THE PROBLEM. *JB

Electrical System
Filed Sep 9, 20057,000 milesTX

I OWN A 2004 PONTIAC GRAND PRIX GT2, THE DOOR LOCKS WILL TRY TO RE-LOCK AFTER EACH TIME THAT I SLOW DOWN AND RESTART, STOP AND RESTART. I TOOK IT TO MY LOCAL PONTIAC SERVICE CENTER AND THEY GAVE ME A BULLETIN REGARDING THIS CASE, BUT DIDN'T FIX IT. THEY TOLD ME TO TURN OFF THE AUTO LOCK, IF YOU DO THAT THE DOORS WILL NOT LOCK AT ALL WHEN YOU PLACE IT IN GEAR. THE INFORMATION PANEL HAS BEEN RE-WIRED ONCE DUE TO THE RADIO SHORTS IT OUT. THEY STILL HAVEN'T REPLACED THE RADIO AND I FEEL THAT THE RADIO THAT IS IN MAY BE CAUSING A SHORT OR MALFUNCTION AGAIN. THEY ARE REFUSING TO FIX IT. I WANT SOMETHING DONE ABOUT MY CARS REPAIRS I HAVE HAD SINCE DEC 2003 AND HAVE IT IN THE SHOP FOR THE SAME THING LIKE 3 TIMES ALWAYS SOMETHING THEY WON'T OR DIDN'T FIX TO MAKE ME HAVE TO KEEP RETURNING FOR THE SAME PROBLEMS. I HAVE 3 KIDS AND A SHIFT WORKING HUSBAND AND I WORK FULL TIME AND THEY WILL NOT OFFER ME A LOANER WHILE IT IS BEING WORKED ON AND HAVE PUT ME IN A BAD SITUATION SEVERAL TIMES. I FEEL THAT THE SERVICE CENTER NEEDS TO BE TAKEN CARE OF AND I NEED ANOTHER VEHICLE. *JB

Electrical SystemCrash
Filed Sep 2, 2005WV

2004 PONTIAC GRAND PRIX DEVELOPED PROBLEMS WITH THE ELECTRICAL SYSTEM AND THE TRANSMISSION.*MR LATE LAST YEAR, WHILE THE VEHICLE WAS PARKED ON A NEARLY FLAT SERVICE, THE VEHICLE JUMPED OUT OF PARK, HITTING AND DAMAGING ANOTHER VEHICLE. THE VEHICLE HAS REPEATEDLY STALLED ON NUMEROUS OCCASIONS. (LAWYER ON BEHALF OF OWNER OF VEHICLE). *JB

Steering
Filed Aug 31, 2005NJ

MY 2004 PONTIAC GRAND PRIX MAKES A CLICKING NOISE WHEN MAKING A LEFT TURN. I REPORTED THE INCIDENT TO MY DEALER ABOUT 6 MONTHS AGO AND WAS TOLD THAT THE PROBLEM COULD NOT BE FOUND WHEN THEY TEST DROVE THE CAR. I AM STILL HAVING THE PROBLEM MORE FREQUENTLY. AFTER READING THE COMPLAINTS AND SERVICE BULLETINS I SEE THAT THERE ARE SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM AND THAT IT IS A SAFETY ISSUE WITH THE CAR. WHY HASN'T ANYTHING BEEN DONE TO CORRECT THE PROBLEM? ALSO, LAST AUGUST (2004) I WAS DRIVING AROUND A SLIGHT BEND WHICH MERGES ONTO A VERY BUSY HIGHWAY AND MY CAR WENT INTO A COMPLETE SPIN. I WAS UNABLE TO STEER THE CAR AND SPUN NUMEROUS TIMES BEFORE CRASHING INTO A HILL OF GRASS AT WHICH POINT THE CAR STOPPED AND SHUT DOWN. THIS WAS APPARENTLY A "DRIVER ERROR." *JB

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed Aug 10, 200527,000 milesPA

DT: THE CONSUMER OWNS A 2004 PONTIAC GRAND PRIX. SHE CAME HOME ON SUNDAY NIGHT AND WHEN PULLING INTO THE DRIVEWAY HER HUSBAND GOT OUT TO DO SOMETHING. WHEN THE CONSUMER LEFT THE VEHICLE HER SON WENT FROM THE BACK SEAT TO THE FRONT SEAT AND VEHICLE BEGAN TO ROLL BACKWARDS DOWN THE DRIVEWAY BEFORE SHE COULD DO ANYTHING TO HER SON. HOWEVER, HUSBAND WAS ABLE TO THROW A TRUCK TIRE BEHIND THE VEHICLE AND STOP THE VEHICLE. THE CONSUMER LIVED IN FRONT OF A MAJOR HIGHWAY AND THIS COULD HAVE RESULTED IN THREE DEATHS OR INJURIES. THE CONSUMER WAS HOLDING THE KEY IN HER HAND WHEN THE VEHICLE ROLLED DOWN THE DRIVEWAY. CHECKING LATER, SHE FOUND THAT ANY TIME THE KEY WAS NOT IN THE IGNITION THE GEAR SHIFTER MOVED EVEN WITHOUT APPLYING THE BRAKE. SHE TOOK VEHICLE TO DEALER, AND DEALER STATED THAT THEY COULD NOT REPAIR VEHICLE BECAUSE IT WAS MANUFACTURED THAT WAY. SERVICE DEPARTMENT MANAGER STATED THAT THERE WAS A CERTAIN PERIOD OF VIN TIME WHEN THAT CAME OUT, AND HE COULD NOT ALTER SOMETHING THAT WAS NOT BY THE BOOK.*AK

Air Bags › FrontalCrash1 injured
Filed Aug 5, 200526,000 milesMD

DT: THE CONSUMER STATED HIS DAUGHTER WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. *AK *JB

Unknown or Other
Filed Jul 26, 200575,000 milesNH

DURING HEAVY RAIN WATER LEAKS INTO THE PASENGER SIDE FLOOR AND UNDER THE CARPET. IT SEEMS TO BE COMING IN THROUGH THE FRESH AIR INTAKE.

Vehicle Speed Control › Accelerator PedalCrash
Filed Jul 25, 200530,000 milesMI

DT: 2004 PONTIAC GRAND PRIX. THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN FEBRUARY 2005. WHILE TRYING TO MAKE A LEFT TURN THE CAR WOULD NOT STOP. THE CAR SEEMED TO MOVE FASTER EVEN THOUGH THE CONSUMER WAS APPLYING THE BRAKES. THE CONSUMER RECEIVED A RECALL LETTER AND THE CONSUMER BELIEVED THE RECALL CONTRIBUTED TO THE ACCIDENT. *JB

Electrical System
Filed Jul 8, 200515,000 milesNE

TWICE NOW THE COMPUTER MODULE HAS FAILED ON MY 2004 GRAND PRIX. THE FIRST TIME (WHEN THE CAR WAS LESS THAN A YEAR OLD WITH AROUND 15,000 MILES) THE FAN TO THE AIR CONDITIONER WOULD NOT SHUT OFF WHEN SWITCH TURNED OFF. ATTEMPTS WERE MADE TO PULL FUSES CONNECTED TO THE SYSTEM BUT THE FAN CONTINUED ON EVEN WITH THE KEY OUT OF THE IGNITION. THE BATTERY HAD TO BE DISCONNECTED TO PREVENT COMPLETELY RUNNING THE BATTERY DEAD. THE CAR WAS TOWED TO THE DEALERSHIP AND AFTER THEM HAVING THE CAR FOR ABOUT A WEEK THEY RETURNED IT TO ME. STATING, "THE COMPUTER MODULE WAS BAD AND HAD MALFUNCTIONED. THERE WAS OVER A TWO WEEK WAITING PERIOD TO GET A NEW COMPUTER MODULE FROM THE FACTORY, SO WE PULLED ONE OUT OF A CAR OFF OF THE LOT." NOW, LESS THAN A YEAR LATER (10 MONTHS LATER TO BE EXACT) THE SAME EXACT THING HAS HAPPENED. THE FAN TURNED ON THIS TIME BY ITSELF. AGAIN THE ONLY WAY TO SHUT IT OFF WAS TO DISCONNECT THE BATTERY. THE CAR HAS ABOUT 30,000 MILES ON IT NOW.

Service Brakes, HydraulicCrash
Filed Jul 7, 200529,000 milesNV

I WAS INVOLVED IN A CAR ACCIDENT ON 7/5/05. I ATTEMPTED TO BRAKE IN ORDER TO AVOID HITTING A CAR. I SLAMMED ON THE BRAKES BUT MY CAR JUST KEPT GOING AND GOING. IT MUST HAVE CONTINUED FOR ABOUT 50 FEET. I FEEL IF MY BRAKES WOULD HAVE WORKED I WOULDN'T HAVE HIT THE CAR. IT'S LIKE MY BRAKES ONLY PARTLY WORKED. I JUST BOUGHT THE CAR 3 MONTHS AGO AND WAS NOT AWARE OF THE RECALL ON THE BRAKE SYSTEM. I WILL LOOK INTO THAT. ANOTHER THING, I WAS TOLD THAT SINCE NO ONE WAS IN THE PASSENGER SEAT, THE AIR BAG SHOULD NOT HAVE DEPLOYED. THE PASSENGER AIRBAG ENGAGED AND BROKE MY WINDSHIELD.

Seat Belts › FrontCrash2 injured
Filed Jul 5, 200540,000 milesAR

DT: 2004 PONTIAC, GRAND PRE GT, CONSUMER WAS SIDE SWIPED BY A DEER, CAUSING THE VEHICLE TO RUN INTO A DITCH AND HIT A 4 FOOT COVET. THEN THE VEHICLE ROLLED OVER THE FRONT AIR BAGS AND SIDE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO CATCH ON THE FRONT DRIVER'S SIDE. VEHICLE WAS TOTALED. *AK

Electrical System
Filed Jun 27, 200520,000 milesNJ

I BOUGHT A 2004 GRAND PRIX WITH AN ELECTRICAL PROBLEM THAT STARTED AROUND 20,000 MILES WHERE THE CAR WOULD HESITATE ON ACCELERATION TO THE POINT OF NO REACTION. THE PROBLEM PROGRESSED TO TWO INCIDENTS OF THE CAR COMPLETELY SHUTTING OFF IN THE PASSING LANE OF A MAJOR HIGHWAY. THE CAR HESITATED AND THEN COMPLETELY SHUT OFF WITH IN SECONDS AND WITHOUT WARNING. THIS PROBLEM HAS HAPPENED REGARDLESS OF THE AMOUNT OF GAS IN THE TANK OR THE WEATHER OUTSIDE. I HAVE BROUGHT THE CAR TO THE DEALERSHIP AT LEAST 5 TIMES AND THEY HAVE NOT CORRECTED THE PROBLEM. THE FIRST ACTION THEYTRIED WAS TO REPROGRAMED THE POWERTRAIN CONTROL MODULE, THEN I HAD A RECORDING DEVICE ATTACHED AFTER THE PROBLEM HAPPENED TO THE TECHNICIAN. THE PROBLEM ACTUALLY ERASED THE COMPUTER RECORDED SO THEY REPLACE THE ENTIRE CONTROL MODULE. THE CAR HAS BEEN TEST DRIVEN FOR HUNDREDS OF MILES AND NOW IT STILL HAS THE PROBLEM BAD ENOUGH TO STALL OUT ON THE HIGHWAY WITH EVERYTHING IN THE CAR SHUTTING OFF. THIS PROBLEM IS VERY DANGEROUS AS IT IS COMPLETELY UNPREDICTABLE BUT LIKELY AT THE WORST POSSIBLE TIME, PASSING ON THE HIGHWAY.

Air Bags
Filed Jun 20, 200519,500 milesOH

DT: CONTACT STATES: THE HORN WORKS INTERMITTENTLY. DEALER HAS REPLACED THE AIR BAGS AND THEN THE WIRES, ANS IT STILL MALFUNCTIONES. *AK

Wheels › Rim
Filed Jun 3, 2005SC

DT: ON DEC 27, 2004 THE CONSUMER HIT A MAJOR POT HOLE IN THE ROAD. THE VEHICLE'S RIM TWISTED AND HAD TO BE REPLACED AT THE CONSUMER'S EXPENSE. ON APRIL 19, 2005 THE TIRE BEGAN LOSING PRESSURE. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE AND NOTICED THAT THE RIM HAD CRACKED. *NM *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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