2002 Pontiac Grand AM complaints

THE BLINKER SWITCH WILL KEEP TICKING LIKE THE TURN SIGNALS ARE ON BUT THERE IS NO FLASHING JUST THE SOUND WHILE YOUR DRIVING.IT EVENTUALLY LED TO COMPLETE FAILURE OF OF ALL DASH CONTROLS AND LIGHTS COULD NOT EVEN START MY CAR.SOMETIMES IT WOULD EVEN SHUT DOWN WHILE I WAS DRIVING.I HAD THE BLINKER SWITCH REPLACED AFTER BEING IN THE SHOP 4 TIMES.THE BLINKER SWITCH COMES WITH A 2000 MILE WARRENTY.IT HAS BEEN ABOUT 3 OR 4 THOUSAND NOW AND IT IS GOING OUT AGAIN.IT IS A $130 PART.*AK

WHILE DRIVING DOWN THE HIGHWAY AT 55 MPH, THE STEERING WHEEL SUDDENLY SNAPPED UPWARD, AS IF HITTING THE TILT LEVER TO GET OUT OF THE CAR, ALMOST CAUSING AN ACCIDENT. NOW THE TILT LEVER IS NOT FUNCTIONING AT ALL AND WHEEL IS LOCKED IN THE UPWARD POSITION.

I REPLACED THE LOWER INTAKE MANIFOLD GASKET IN MY PONTIAC GRAND-AM (2002) AT A COST OF $700. THE PROBLEM WAS WELL-KNOWN AMONGST THE MECHANICS I SAW AND I WAS INFORMED THAT THIS PROBLEM NEEDS TO BE ADDRESSED. THE MECHANICS COULD NOT BELIEVE THAT GM HAD NOT FIXED THIS PROBLEM. I WAS TOLD THIS WAS DUE TO FAULTY GASKETS AND THAT THE QUALITY OF GASKET USED WAS QUITE POOR. I RESEARCHED THE PROBLEM ON THE INTERNET AND RAN INTO NUMEROUS INDIVIDUALS WITH THE SAME PROBLEM. THE PROBLEM IS COMMON TO THE V-6 3.1L AND 3.4L ENGINES. IT CAUSES RAPID OIL LOSS AND COOLANT LEAKS. THIS MADE THE CAR UNDRIVABLE AND DAMAGED THE ENGINE. MY CAR IS ONLY TWO YEARS OLD AND THIS DAMAGE HAPPENED OUTSIDE THE WARRANTY. I WAS TREATED RATHER RUDELY BY PONTIAC AND OFFERED NO HELP. THIS ISSUE IS RIPE FOR A CLASS-ACTION OR RECALL SCENARIO. VERY DANGEROUS TO THE DRIVER AND CAR. HIGH COST OF REPAIRS FOR A TWENTY DOLLAR GASKET. NO ACCIDENT OCCURRED, BUT WAS STRANDED. *JB

AFTER BEING REARENDED MY SEATBELT DETACHED.*AK

WHILE DRIVING AT 35 MPH ON A SIDE STREET STEERING WHEEL BECAME STIFF FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO MECHANIC, WHO DETERMINED THAT THE TIMING BELT BROKE, WHICH SHOULD NOT HAPPEN AT THIS LOW MILEAGE. *AK

INTERMITTENTLY VEHICLE WILL NOT START. VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, AND NO DEFECTS WERE FOUND. MANUFACTURER STATED THEY WILL MAKE CONTACT WITH THE DEALER VEHICLE WAS SERVICED WHEN THE DEALER FOUND THE SAME DEFECT TWO YEARS AGO, AND CURRENTLY THE PROBLEM RECURRED.*AK

WHEN BRAKING THERE WAS EXTENDED STOPPING DISTANCE, AND STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

I HAVE A 2-DOOR MODEL GRAND AM AND THE WINDOW SUPPORT CLIPS ON BOTH SIDE WINDOWS HAVE BROKEN WITHIN A MONTH. THE WINDOWS WILL NOT STAY UP AS A RESULT AND THE DEALER HAS QUOTED $400 PER WINDOW TO CORRECT THE PROBLEM. THE ENTIRE GLASS HAS TO BE REPLACED TO FIX THE CLIP.*AK

1: CLOSING WINDOW; 2:PASSENGER WINDOW FELL OUT OF TRACK 3: PONTIAC DEALER WILL NOT FIX, DRIVER SIDE WINDOW FELL ON MONDAY 10-25-04. *AK

WHILE DRIVING AT LOW SPEED A NOISE WAS COMING FROM THE FRONT TIRES. WHEN MOVING AT HIGH SPEEDS CONSUMER COULD NOT HEAR IT. TIRES CONTINUOUSLY DEFLATED. THE INSIDE OF THE WHEEL CRACKED, WHICH PUNCTURED THE TIRE. CONSUMER HAD TO REPLACE THE FRONT RIMS. HOWEVER, THE NOISE DID NOT START OFF LOUD, IT GOT LOUDER AS DRIVING. WHENEVER IT RAINED AND THE VEHICLE WAS WET CONSUMER WOULD NOT HEAR THE NOISE. PONTIAC WAS AWARE OF THIS PROBLEM. *AK

HAD NEW FRONT BRAKE PADS AND ROTORS PUT ON CAR WITH UNDER 16,000 MILES ON IT. SOMETIMES BRAKES VIBRATE AND MAKE NOISE. CALLED DEALER AND WAS TOLD BRAKES WERE NOT COVERED UNDER WARRANTY BECAUSE IT'S NORMAL WEAR AND TEAR UNLESS THERE WAS A MECHANICAL PROBLEM. *AK

I BOUGHT THIS CAR IN NOVEMBER 2003, IN APRIL OF 2004 I STARTED TO HAVE PROBLEMS WITH THE BRAKE MAKING NOISES. THE CAR WENT INTO THE SHOP AND THEY REPLACED THE DRIVER SIDE CALIPER AND REPLACED FRONT BRAKE PADS. IN JUNE OF 2004 THE CAR WENT BACK IN FOR THE SAME BRAKE NOISE THE SHOP RESURFACED MY ROTORS AND REPLACED A MISSING BRAKE CLIP. IN JULY THE CAR WENT BACK INTO THE SHOP FOR THE SAME BRAKE NOISE AGAIN, THE SHOP REPLACES THE BRAKE PADS AGAIN AND RESURFACED THE ROTORS AGAIN. IT IS NOW OCTOBER AND THE NOISE IS STILL THERE! IN JULY 2004 THE CAR WENT BACK INTO THE SHOP FOR A KNOCKING NOISE COMING FROM THE FRONT END. THE STRUT MOUNTS WERE REPLACED. AGAIN IN JULY THE CAR WENT BACK IN FOR THE SAME FRONT END NOISE. THE SHOP REPLACED THE STEERING RACK WHICH DID NOT FIX THE PROBLEM SO THEY PUT THE OLD ONE BACK IN. THEY THEN REPLACED THE RIGHT FRONT STRUT AND LOWER CONTROL ARM. THE NOISE WAS NOT FIXED. IN OCTOBER THEY REPLACED THE STABILIZER SHAFT ISOLATORS AND ALSO REPLACED THE TWO FRONT TIRES DUE TO A BULLETIN. ALSO IN OCTOBER THEY LUBED ALL FRONT END PARTS. WITH ALL THE PROBLEMS I DECIDED TO CALL TO CALL GM THEMSELVES, SADLY NOT MUCH HAS BEEN DONE THOUGH! *NM

THE JACK COLLAPSED WHILE CHANGING THE FRONT TIRE. THIS CAUSED DAMAGE TO THE FRONT END ALIGNMENT. THE JACKWASS AVAILABLE FOR ANALYSIS, AND THE DEALER WAS CONTACTED.*AK

AROUND 37,000 MILES I NOTICED A LITTLE MOVEMENT IN THE STEERING WHEEL. AT 40,000 MILES THE STEERING RACK WAS MAKING A LOT OF NOISE WHEN MOVED. I CALLED MY DEALERSHIP AND THEY COULD NOT GET IT IN THAT WEEK. WHEN I DID BRING IT IN THE POWER STEERING RACK WAS GONE. THIS IS A 2002 CAR THIS SHOULD NOT HAPPEN. I ALSO OWNED A PONTIAC GRAND AM 1999 AND THE SAME THING HAPPENED TO THIS CAR AROUND THE SAME MILEAGE. THERE IS DEFINITELY A PROBLEM!!!

WHILE DRIVING 55 MPH AND PROCEEDING TO OPERATE THE AUTOMATIC WINDOW IN THE DOWN POSITION ON THE DRIVER SIDE, IT STOPPED OPERATING. TWO DAYS LATER THE SAME ISSUE OCCURRED ON THE PASSENGER SIDE WINDOW. THE CONSUMER OBTAINED THE REPLACEMENT PARTS FROM THE DEALER AND HAD HER SON MAKE THE REPAIRS. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

CAR HAS FAILED TO START ON 4 SEPARATE OCCASIONS. FIRST THREE TIMES QUICKLY FIX WORKED, TURNING KEY TO ON POSITION FOR 15 MINUTES THEN RESTARTING VEHICLE. CALLED DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. 4TH TIME CAR WOULDN'T START AFTER 2 TRIES WITH THE "QUICK FIX". NOTHING HAS BEEN DONE BY DEALER OR GM TO RESOLVE THIS ISSUE. FAITH IN PONTIAC PRODUCTS IS RAPIDLY DECLINING. *AK

CONSUMER COMPLAINED ABOUT MULTIPLE PROBLEMS WITH THIS VEHICLE. WHILE DRIVING VEHICLE STALLED ON ITS OWN. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. THEN, FIFTEEN MINUTES LATER THE VEHICLE STARTED. DRIVER'S AND PASSENGER SIDE ELECTRICAL WINDOWS ROLLED UP AND DOWN ON THEIR OWN. ALSO, TRANSMISSION FAILED WHILE SHIFTING. CONSUMER CONTACTED DEALER FOR AN APPOINTMENT FOR THESE PROBLEMS. *AK

MY DAUGHTER WAS DRIVING ON INTERSTATE 81 AT 70 MPH WHEN THE MOTOR SHUT OFF. SHE WAS ALMOST REAR ENDED BY TRACTOR TRAILER WHILE TRYING TO GET OFF OF THE ROAD. SHE HAD NO ENGINE OR POWER STEERING TO ASSIST HER IN GETTING OFF ROAD. MY DAUGHTER VERY DISTRAUGHT OVER THE INCIDENT AND COULD HAVE BEEN KILLED. WRECKER TOOK CAR TO PONTIAC DEALER WHO DISCOVERED THAT THE FUEL TANK WAS DRY WHILE THE GAUGE ON THE CONSOLE SHOWED OVER A QUARTER OF TANK. AT TIME OF ARRIVAL TO THE REPAIR SHOP THE DEALER TOLD ME ABOUT THAT IT POSSIBLY WAS A FUEL SENSOR PROBLEM. PONTIAC SERVICE BULLETIN # 01-06-04-008D NOTES PROBLEM WITH FUEL SENSOR. FUEL PUMP ALSO BURNED UP ON CAR AT TIME OF THE BAD READING ON THE GAUGE. FUEL SENSOR WAS REPLACED BY PONTIAC BUT I HAD TO PAY FOR THE FUEL PUMP AT COST OF $518.34. I SHOULD NOT HAVE TO PAY FOR THE FUEL PUMP AS THEIR KNOWN PROBLEM WITH THE FUEL SENSOR CAUSED THE FUEL PUMP TO FAIL. MORE IMPORTANTLY IN MY OPINION THIS BULLETIN ON THE FUEL SENSOR SHOULD BE A RECALL SINCE THE FAILURE OF THE FUEL SENSOR PUT MY DAUGHTERS LIFE IN JEOPARDY. THIS IS A SERIOUS SAFETY ISSUE THAT PONTIAC IS TAKING LIGHTLY. I CALLED THEM TO COMPLAIN AND THEY OFFERED ME A " COMPLEMENTARY OIL CHANGE" ???. I TOLD THEM THAT I WAS NOT SATISFIED WITH THAT ANSWER AND THEY CAME BACK TO ME THE 2ND TIME AND SAID TO HOLD MY RECEIPTS IN CASE OF FUTURE RECALL AND THEN I COULD GET REIMBURSED. MY QUESTION TO THEM IS HOW THEY CAN RECALL OR REIMBURSE ME IF MY DAUGHTER HAD DIED IN THIS INCIDENT. THEY CAME BACK TO

POWER WINDOWS KEEP BRAKING. 8 TIMES FOR DRIVERS SIDE, 1 TIME ON PASSENGER SIDE. SASH ASM. THAT FASTENS TO THE WINDOW FOR MOTION KEEPS BRAKING. A TOTAL OF 9 REPAIRS IN 18 MONTHS. *LA

DRIVER AND PASSENGER WINDOWS RUBBING? (SCRATCHED) WINDOWS REALLY SCRATCHED EVER SINCE I BOUGHT IT AND NOTICED ALOT OF OTHER CARS LIKE MINE HAVE THE SAME SCRATCHES FROM OPENING AND CLOSING THE AUTOMATIC WINDOWS I SPOKE TO A DEALER REP BEFORE AND THEY SAID IT WAS THE TINTING THEY USED THAT WAS TOO TIGHT? BUT WHEN MY CAR WAS BRAND NEW AND I STARTED TO ROLL UP/DOWN MY WINDOWS IT MADE THE SCRATCHES, SO I DECIDED TO HIDE THE SCRATCHES BY TINTING MY WINDOWS SO YOU COULDNT SEE IT AS MUCH, BUT IT REALLY IS VISIBLE. FROM ME SPEAKING WITH OTHER GRAND AM OWNERS THAT I SEE THAT THEIR WINDOWS LOOK EXACTLY LIKE MINE MOST OF THEM DON;T HAVE TINTING. AND THEY LOOK AS BAD AS MINE. *JB

I HAVE HAD MANY PROBLEMS WITH THE BRAKES ON MY CAR. I HAVE HAD ALMOST EVERYTHING FROM PUMPING, NOISE, GRINDING, FADING, AND ONE TIME THEY DIDN'T CATCH FOR A LONG TIME AND I ALMOST HIT SOMEONE. *AK

FUEL GAUGE WOULD READ FULL, YET GAS TANK WAS HALF EMPTY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

VEHICLE SHAKES SEVERELY WHILE DRIVING.THE SHAKE IS WORSE WHEN THE BRAKE IS DEPRESSED. DEALERSHIP SERVICED THE VEHICLE 6 TIMES, IN WHICH THEY RESURFACED THE ROTORS, REPLACED THE BRAKE PAD ROTOR TWICE, ALIGNED THE FRONT END, AND ROTATED AND BALANCED THE TIRES. THE SHAKING THIS EXIST.*AK

I HAVE A 2002 GRAND AM GT, AND THE ABS LIGHT STARTED COMING ON, TOOK TO TWO DIFF REPAIR SHOPS (ONE WAS A MIDAS) AND BOTH TOLD ME THE RIGHT FRONT BEARINGS AND ABS SENSOR HAD TO BE REPLACED, AND PROB THE LEFT ON IN NEXT CPL MONTHS. ALSO TOOK THE CAR TO A GM DEALER, ESTIMATE OF $475 FOR RIGHT BEARING AND SENSOR, AND PROB THE LEFT ONE IN NEXT FEW MONTHS. ALL 3 PLACES TOLD ME THAT ITS A COMMON PROBLEM IN THE GRAND AM, ALEROS AND SOME BUICKS (SAME FRONT END I GUESS)....

WHILE DRIVING, THE TIMING BELT BROKE. THIS CAUSED THE ENGINE TO TURN TWO DIFFERENT WAYS. THIS CAUSED CATASTROPHIC ENGINE FAILURE. THE HEAD BROKE AS WELL AS THE PISTONS AND RODS. A NEW ENGINE IS NOW REQUIRED.

WHILE BRAKING VEHICLE PULSATED. DEALERSHIP REPAIRED ALL FOUR OF THE BRAKE ROTORS/BRAKE LINES/CALIPERS. HOWEVER, CONSUMER WAS STILL HAVING THE SAME PROBLEMS. *AK

I PURCHASED A NEW 2002 GRAND AM, SIX MONTHS AFTER PURCHASE I BROUGHT CAR IN FOR FIRST TIME BECAUSE OF VIBRATIONS WHEN BRAKING AT 50-60 MPH, DEALER HAD TO DO SOME WORK ON ROTORS, HAD LESS THAN 6,000 MILES!!!. BROUGHT CAR IN AGAIN THREE MONTHS LATER WITH SAME COMPLAINT, TOLD NOTHING WRONG. BROUGHT CAR IN TWO MORE TIMES TO DEALER WITH SAME COMPLAIN, AGAIN TOLD NOTHING WRONG. FINALLY I BROUGHT CAR TO AUTO SHOP AND WAS TOLD THAT ROTORS ARE GONE, HAVE LESS THAN 36,000 MILES ON CAR. MECHANIC INDICATED THAT HE HAS HAD A LOT OF THESE CARS COMING IN BECAUSE OF VERY THIN ROTORS. I DO NOT UNDERSTAND HOW ROTORS COULD BE SO WORN IN LESS THAN 6,000 MILES AND THEN HAVE THEM BE COMPLETELY GONE AT 36,000 MILES. I FEEL THERE IS SOMETHING WRONG WITH ROTORS TO BEGIN WITH

FRONTAL AIR BAGS DI NOT DEPLOYE WHEN I WAS IN ACCIDENT. *AK

AIRBAGS DIN'T DEPLOY WHEN I WAS IN AN ACIDENT. *JB

BLINKERS MALFUNCTION ON 2002 GRAND AM. I HAD TO REPLACE THE MULTI-FUNCTION SWITCH TO FIX THE PROBLEM. GM SAID THAT THERE IS NO RECALL FOR THIS ITEM. A CLICKING NOISE FROM THE DASH INDICATED THAT THE SWITCH WAS BAD. YOU HAD TO WIGGLE THE BLINKER LEVER TO GET THE CLICKING NOISE TO STOP. THE PROBLEM GOT WORSE AS TIME PROGRESSED. *JB

WHILE DRIVING CONSUMER LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK IT WAS STATED THAT POWER STEERING PUMP FAILED. POWER STEERING PUMP WAS REPLACED. *LA

I HAVE HAD MY CAR IN NUMEROUS TIMES TO DEALERSHIP AND STILL HAVE NOT BEEN ABLE TO FIX PROBLEM. WHEN I TRAVEL DOWN INTERSTATE THE RPM LOCKS IN AT AROUND 2.6--EVERY SO OFTEN IT WILL KICK OUT AND MOVE PAST 3. THIS CAUSES A JERKING MOTION IN CAR THAT IS QUITE NOTICEABLE BY EVERYONE IN CAR. I HAVE ASSISTED MY DEALERSHIP IN FINDING THE CAUSE OF THIS PROBLEM, BY HAVING A MECHANIC TAKE IF FOR TEST DRIVES, APPLYING SCANNING TOOL, AND A DATA RECORDER TO ENGINE. I HAVE PUT ON OVER 600 MILES TRYING TO DIAGNOSIS PROBLEM. I HAVE NOW BEEN TOLD THAT THEY REALLY DON'T KNOW WHAT IS CAUSING THE SYMPTOMS, BUT THINK IT MAY A PROGRAMMING ERROR. THEY STATE THAT THE COMPUTER CONTROLLING THE TORQUE CONVERTER IS NOT WORKING PROPERLY. THEY STATE GMC HAS APPROX 13 OTHER CARS IN US THAT IS DOING THIS, BUT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM OR HOW TO FIX IT. THEY ARE CURRENTLY WORKING ON A FIX---BUT THIS MAY TAKE YEARS SINCE ANY CHANGES MADE, HAVE TO GO THROUGH GOV. IN THE MEAN TIME I AM SUPPOSE TO CONT TO DRIVE THIS CAR AND LIVE WITH THE SUDDEN QUICK JERKS THAT I GET EVERY 1-2 MILES GOING DOWN ROAD, WAIT FOR THE COMP UPGRADE, AND HOPE THAT THIS IS THE CAUSE!! IF NOT WE START OVER. I AM REAL FRUSTRATED WITH THIS WHOLE PROCESS AND THE WAY THIS HAS BEEN HANDLED AT MY DEALERSHIP. I WANT A RESOLUTION TO THIS ASAP. THE CAR ONLY HAS 27,000 MILES ON, AND SHOULD NOT BE HAVING THIS MUCH PROBLEMS. AT THIS POINT I AM VERY DISAPPOINTED IN MY SERVICE I HAVE RECEIVED AND IN THE WHOLE GMC TECHNICIAN STAFF, AND

WHILE DRIVING FOR A LITTLE WHILE AND WHEN TURNING OFF THE ENGINE, VEHICLE WOULD NOT RESTART. VEHICLE WAS TOWED TO THE DEALERSHIP. DEALER INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK

MY 2002 GRAND AM SE WAS NOT ACCELERATING. BROUGHT IT TO THE DEALER WHO SAID THAT THE TIMING CHAIN HAD JUMPED. DEALER SAID IT WAS MY FAULT DUE TO NOT ENOUGH OIL CHANGES AND SLUDGE IN THE ENGINE. I CALLED PONTIAC FOR ASSISTANCE AND WAS TREATED RUDELY! UPON TAKING THE GRAND AM TO ANOTHER MECHANIC (NON-DEALER) IT WAS FOUND THAT THE TIMING CHAIN TENSIONER FAILED CAUSING THE TIMING CHAIN TO JUMP. YET THE DEALER DID NOT CATCH THIS. NEW MECHANIC COULD NOT FIND ANY TRACE OF SLUDGE IN THE ENGINE CAUSING THE PROBLEM AS THE DEALER SAID. WHILE IT WAS IN THEIR POSSESSION, THE DEALER CAUSED MORE DAMAGE TO THE ENGINE BY STARTING IT WITH A BROKEN TIMING CHAIN.*AK

ON A RAINY DAY, LIGHT PULSATING WAS FELT WHEN THE CONSUMER APPLIED THE BRAKES. *LA THE CONSUMER STATED WHEN THE BRAKES WERE APPLIED, THE VEHICLE CONTINUED TO MOVE. THE BRAKES ONLY PERFORMED THAT WAY IN THE WINTER AND ON RAINY DAYS. THERE WAS A SQUEAKING SOUND COMING FROM THE ABS MOTOR AND PUMP. *JB

PURCHASED THE CAR NEW IN 2001. OIL CHANGED EVERY 3,000 MILES AND ALL REGULAR MAINTENANCE. AT 40,000 MILES LOWER INTAKE GASKET BEGAN LEAKING. REPLACED MYSELF, FOLLOWED MANUAL PRECISELY. UPON REASSEMBLY ENGINE BEGAN NOCKING. TOOK TO DEALER AND THEY CITED BAD LIFTERS AND REPLACED THEM.*AK

BRAKE PULSATION WHEN APPLYING BRAKES. HAD VEHICLE AT DEALERSHIP SIX TIMES. ROTORS REPLACED. PROBLEM BLAMED ON OVER-TORQUING OF LUG NUTS EVEN THOUGH CAR HAS ONLY BEEN SERVICED AT PONTIAC DEALERSHIPS. ALSO, CAR CONSTANTLY "FLOATS" FROM SIDE TO SIDE AND INTERMITTENT FRONT END "CLANGING". SIX REPAIR ATTEMPTS AS WELL. *LA

THIS IS THE 2ND GRAND AM I HAVE OWNED AND BOTH TIMES THE INTAKE GASKET HAS STARTED LEAKING THE FIRST ON STARTED LEAKING AT 74.000 MILES AND MY NEW ONE STARTED LEAKING AT 30.000 MILES... WHAT IS WRONG WITH THE GASKETS THE FIRST ONE WAS A 1999 AND THE NEW ONE IS A 2002. *CB

MY WHEEL BROKE OFF WHILE DRIVING, HAD NO STEERING AND NO BRAKES, NOT EXACTLY SURE WHAT LET GO, WAS TOLD COVERED UNDER WARRANTY AND THEN AFTER THE CAR WAS FIXED BY THE DEALERSHIP THE DEALERSHIP SAID I HAD TO PAY, AS THIS COULD NOT HAVE HAPPENED. COMPANY SIDED WITH DEALERSHIP AND SAID WOULD HAVE SOMEONE FROM THE COMPANY MEET WITH ME AND LOOK INTO THE MATTER BUT HAS NOT. I'VE BEEN WAITING SINCE NOV02.

2002 PONTIAC GRAND AM. 62.000 MILES, REPAIRS SO FAR AS FOLLOWS. 1. FRONT BRAKES REPLACED,ROTORS,PADS,CALIPER INSP,28,000 MILES. 2. FRONT BRAKES REPLACED AGAIN, ROTORS TURNED FEW MONTHS LATER. 3. INTAKE MANIFOLD GASKETS REPLACED.*AK 4.TIRES REPLACED DUE TO SLIPPING ON THE WHEEL , DEALER STATED THIS IS COMMON AND NOT UNSAFE! 5. STERRING RACK AND PINION REPLACED. 6. FUEL PUMP REPLACED. 7. STERRING ALIGNMENT HAS ALWAYS BEEN AN ISSUE AND CAR STILL PULLS RIGHT. I WILL GIVE THE GM ZONE MANAGER A OPPRITUNITY TO BUY BACK THE CAR 23 JAN 04. THIS CAR IS UNSAFE TO DRIVE AND A PAIN TO OWN. THERE ARE SEVERAL KNOWN ISSUES WITH THE GRAND AM 107 TSB'S ALONE AND AT LEAST THAT MANY COMPLAINTS, GM HAS A PROBLEM THAT NEEDS ATTENTION ASAP.

I HAVE HAD MY CAR IN THE SHOP SEVERAL TIMES FOR PROBLEMS AND THEY CAN TYPICALLY REPLICATE THE PROBLEM, BUT CANNOT FIX IT. I HAVE HAD 3 BRAKE JOBS ON MY CAR, AS WELL AS THE CALIPERS REBUILT, AND MY BRAKES STILL DO NOT WORK RIGHT. THE ABS SYSTEM FAILS CONSTANTLY. I EXPERIENCE SLIDES ON DRY SURFACES EVEN. I ALSO HAVE TRANSMISSION, COOLANT, AND FUELING PROBLEMS. I HAVE HAD A FUEL PUMP REPLACED FINALLY, AFTER THE 3RD TIME OF TAKING IT IN FOR NOT STARTING, 2 TIMES PRIOR THERE WAS NOTHING SUPPOSEDLY WRONG. ALSO, I AM STILL GETTING ONLY 125 MILES ON A TANK OF GAS. THEY AN RECIPROCATE THE PROBLEM BUT WILL NOT FIX IT. I ALSO KEEP GETTING A LOW COOLANT AND CHECK ENGINE MESSAGE LIGHTS BUT THEY SAY NOTHING WRONG. THE POWER WINDOWS ALSO DRAG AND MAKE MARKS ON THE WINDOW SURFACES. THEY ARE VERY SLOW ROLLING UP. THE LIGHT IN THE RADIO AREA FADES IN AND OUT, AND THE RADIO GOES OFF AND ON ALOT AS WELL AS ONLY THE FRONT SPEAKERS WORK PRIMARILY. BACK DO NOT. ACCELERATOR PEDAL STICKS, AND CAUSES CAR TO REV UP TO 5000 RPMS VERY SCARY!*AK

STEERING WHEEL SHOOK WHEN BRAKING. TOOK VEHICLE TO THE DEALER, AND DEALER REPLACED THE TWO FRONT TIRES. HOWEVER, STEERING WHEEL WAS STILL SHAKING SO THE MECHANIC REPLACED SOME LUGS NUTS. *AK

I HAVE HAD TO REPLACE THE FRONT ROTORS ON MY CAR 2 TIMES AND DON'T EVEN HAVE 30000 MILES ON IT. YET, I BOUGHT IT BRAND NEW WITH BAD ROTORS, AND NOW IT DID IT AGAIN, AND MY MECHANIC HAS TOLD ME HE HAS HAD SEVERAL VEHICLES WITH THE SAME ISSUE. I TOOK IT TO THE DEALER, AND THEY REPLACED THE ROTORS. VERY NOSEY BRAKES, AND WHEN SITTING STILL IT WAS ALMOST LIKE A LIGHT VIBRATING.*AK

WHILE DRIVING AT 45 MPH, THE VEHICLE SHUT DOWN AND WOULD NOT START AGAIN. THE VEHICLE WAS TOWED TO THE NEAREST DEALER. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THE SES (SERVICE ENGINE SOON) LIGHT WAS INTERMITTENT, THE DAY LIGHTS WERE INOPERATIVE AND THE DEALER COULD NOT DUPLICATE. THE SOLUTION WAS A LOOSE FUEL CAP SEAL. WHEN THE VEHICLE DIDN'T START, THE SOLUTION WAS REPROGRAMMING THE ENGINE CONTROL MODULE. ON ANOTHER OCCASION WHEN THE VEHICLE DIDN'T START THE IGNITION SWITCH WAS REPLACED. THE RPM DROPPED/STALLED AND WAS DIAGNOSED AS NO FUEL PUMP PRESSURE AND THE SENDER FUEL PUMP/FUEL TANK UNIT WAS REPLACED. THE VEHICLE EXPERIENCED A HARD START WHERE THE PROBLEM WASN'T DIAGNOSED AND THE SOLUTION WAS TO PLACE THE WASHER ON THE GROUND WIRE. WHILE DRIVING, ALL THE LIGHTS HAD COME ON, NO POWER WAS SENT TO THE GAS PEDAL, THE VEHICLE FELT LIKE IT WAS IN NEUTRAL, THE SPEEDOMETER REGISTERED, THE GAS GAUGE REGISTERED THE FUEL FOLLOWED BY THE ENGINE SURGING. (NOTHING REGISTERED THE RPMS) *SCC *JB

WHILE DRIVING AT 5 MPH THE VEHICLE EXPERIENCED SUDDEN ACCELERATION AND CRASHED INTO A TREE. AS A RESULT THERE WAS DAMAGE TO THE FRONT OF THE VEHICLE. THE DEALER WAS NOTIFIED. *AK THE INCIDENT OCCURRED AS THE CONSUMER PULLED OUT OF THE PARKING SPACE. THE INSPECTION REVEALED NO FAILURE ON ANY PARTS TO CAUSE RAPID ACCELERATION. THE CRUISE CONTROL WAS POSSIBLY ACTIVATED DUE TO THE LOCATION WHICH WAS VERY CLOSE TO THE STEERING WHEEL. *SCC *JB

2002 PONTIAC GRAND AM GT INTERMITTENTLY THE ENGINE WILL JUST STOP AND ALL POWER IS LOST.. I HAVE HAD THIS OCCUR ON THE FREEWAY AND ALSO ON CITY STREETS. I AM CONCERNED ABOUT THE SAFETY OF MY FAMILY AND OTHERS.*AK

GOODYEAR AND PONTIAC HAVE HAD ISSUES WITH TIRES THAT WERE INSTALLED ON THE GRAND AM GT SINCE 1999. THERE IS A PROBLEM WITH THE RAIN GROVE THAT CUASES THE TIRES TO SLOWLY BECOME DEFECTIVE BY CAUSING A RUBBING SITUATION. NO RECALL ISSUED AND WILL ONLY REPLACE TWO FRONT TIRES SINCE THE ISSUE STARTS THERE. WILL ONLY REPLACE OTHER TWO DEFECTIVE TIRES IF THEY GET ROTATED AND THIS HAPPENS UNDER WARRANTY.*AK

PROBLEMS WITH SUSPENSION AND POWER STEERING.*MR IN ADDITION, FAILED SUSPENSION. INSPECTED VEHICLE FOR POPPING TYPE OF NOISE WHEN TURNING RIGHT AT LOW SPEEDS, SUCH AS PARKING LOT TURNS. VEHICLE WAS AT DEALERSHIP ONCE FOR POWER STEERING SYSTEM AND FOUR TIMES FOR SUSPENSION. CONSUMER FEELS SHE'S ENTITLED TO ANOTHER VEHICLE OR COMPENSATION FOR A "LEMON" CALCULATED IN ACCORDANCE WITH THE LEMON LAW. *PH

WHILE DRIVING TIMING CHAIN BROKE, CAUSING VEHICLE TO STALL.*AK

ISSUE CONCERNS TSB 02-03-10-003. THE VEHICLE IS 2002 PONTIAC GRAND AM GT WITH ALUMINUM ALLOY WHEELS AND 16 INCH EAGLE RSA TIRES. THE VEHICLE HAS 41,000 MILES AND IS NOT UNDER WARRANTY. PRIOR TO OCT. 3 2003 - A SCRUNCHING AND GRINDING NOISE IN THE FRONT PART OF THE VEHICLE THAT SOUNDS LIKE A WHEEL BEARING OR BRAKE ASSEMBLY WENT BAD. DECIDED THAT THE PROBLEM WAS BAD ENOUGH TO TAKE TO LOCAL DEALERSHIP. THE DEALERSHIP DETERMINED THAT CAUSE WAS COMBINATION OF THE STOCK ALUMINUM WHEEL AND THE STOCK GOODYEAR RSA TIRE DESCRIBED IN TSB 02-03-10-003 AND THAT THEY WERE UNABLE TO REPAIR THE PROBLEM WITHOUT REPLACING THE TIRES. THE DECISION WAS IF I WANTED THE PROBLEM FIXED, I HAVE TO PAY FOR 4 NEW TIRES. I BROUGHT 3 ISSUES TO THE ATTENTION OF THE DEALER: 1. THIS IS A SAFETY ISSUE BECAUSE ANY OTHER MECHANICAL FAILURES OF A SIMILAR SOUND WILL NOT BE HEARD OVER THE CURRENT SOUND AND THEREFORE BE LEFT UNCHECKED UNTIL A TIME WHEN THE PART COULD FAIL CATASTROPHICALLY. 2. IT IS A SAFETY ISSUE FOR THE REASON THAT UNDER PRESSURE OR HEAT DEVIATING FROM THE NORM AS A RESULT OF THE TIRE AND RIM RUBBING IN SUCH A WAY TO CAUSE THE SOUND. 3. IT WOULD BE VERY DIFFICULT TO RESELL A VEHICLE THAT WAS UNSAFE. FOR THESE THREE REASONS I REQUESTED THAT THE DEALERSHIP PAY FOR THE REPAIRS. THEY SAID THAT THEY DID NOT HAVE THE POWER TO MAKE THAT DECISION AND THAT I SHOULD CONTACT THE MANUFACTURER. OCT. 3 2003 I CONTACTED PONTIAC CUSTOMER ASSISTANCE AND SPOKE TO MERRILL HAMMOND CONCERNING THE PROBLEM. SHE SAID THA