Page 5 of 8 · complaints 201–250 of 395

2002 Pontiac Grand AM complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Wheels › Rim
Filed Apr 22, 200758,000 milesMI

RIMS ON 2002 PONTIAC GRAND AM HAVE THE CHROME PEELING CAUSING A POOR SEAL AND AIR TO LEAK FROM TIRES. TIRE SERVICE CENTER HAD STACKS OF THESE RIMS IN THE BACK FROM PEOPLE WHO HAVE HAD TO REPLACE ALL 4 RIMS. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Apr 20, 200712,000 milesOH

REPEATED PASSLOCK FAILURE ON 2002 PONTIAC GRAND AM. HAVE HAD TO HAVE TOWED 3 TIMES TO HAVE RESET. *JB

Electrical System › Ignition › Anti-theft › Control Module
Filed Apr 19, 2007FL

4 TIMES NOW MY 2002 PONTIAC GRAND AM 2.2LTR, 4DR CAR HAS NOT STARTED. I WILL HAVE IT TOWED AND ONCE IT GETS TO THE DEALERSHIP, IT STARTS. THIS HAS LEFT ME STRANDED 4 TIMES NOW, AND HAVING TO PAY FOR TOWING AND DIAGNOSTICS TESTS RUN. THIS LAST TIME, I ALMOST PAID FOR A NEW FUEL PUMP, THEN IT STARTED WORKING. I RECENTLY FOUND OUT THAT THIS IS HAPPENING TO A LOT OF THIS MODEL OF CARS, AND THAT IS HAS TO DO WITH THE PASSLOCK ANTI THEFT SYSTEM. *JB

Electrical System › Ignition › Anti-theft › Control Module
Filed Apr 18, 200754,560 milesOH

MY DAUGHTER ATTEMPTED TO START THE 2002 GRAND AM ON THIS DATE AND THE VEHICLE TURNED OVER BUT DID NOT START , SECOND INSTANCE. THE INDICATOR LIGHT FOR THE SECURITY SYSTEM WAS ON. I CHECKED THE VEHICLE FOR SEVERAL THINGS, INCLUDING RECHARGING THE BATTERY THERE WAS ENOUGH POWER TO THE STARTER. NOTHING WORKED. I THEN CHECKED SEVERAL INTERNET SITES AND LEARNED THAT SEVERAL OTHER GRAND AM OWNERS WERE HAVING THE SAME PROBLEM. LEARNED OF A PROCEEDURE TO RESET THE SECURITY PASSL OCK BY TURNING THE KEY TO ON"FOR 10+ MINUTES, TURNING IT TO OFF, AND THEN STARTING. PLEASE NOTE THAT THIS VEHICLE WAS PURCHASED USED IN NOVEMBER OF 2006 FROM A DEALER, AND NO ISSUES WERE FOUND WITH THE VEHICLE AT THAT TIME. WE ALSO ONLY RECEIVED ONE KEY FOR THE VEHICLE, AND IT WASAN UNCODED FACTORY KEY THAT SO OFTEN IS ISSUED WITH THE VEHICLES FROM THE FACTORY. ALSO, OUR VEHICLE DOES NOT HAVE REMOTE ENTRY INSTALLED AS IS USUALLY THE CASE WITH THIS ISSUE. FOR NOW, THE VEHICLE IS RUNNING, BUT I AM CONCERNED THAT MY 17-YR OLD DAUGHTER WILL BE DRIVING DOWN THE ROAD, AND THE VEHICLE WILL QUIT RUNNING AND SHE WILL BE UNABLE TO CONTROL THE CAR, (POWER STEERING/BRAKES/ETC, AND HER SAFETY WILL BE JEOPARDIZED. GM NEEDS TO CORRECT THIS PROBLEM BEFORE SOMEONE IS SERIOULY INJURED OR KILLED, SINCE THEY ENGINEERED THIS REDICULOUS FUCNTION ON THIESE VEHICLES. *AK

Electrical System › Ignition › Anti-theft › Control Module
Filed Apr 10, 200750,000 miles00

PONTIAC GRAND AM WAS PURCHASED IN MAY 2006, SECOND OWNER, FROM A DEALERSHIP IN EDMONTON, ALBERTA. WAS NOT INFORMED OF ANY PROBLEMS WITH THE CAR. ONE DAY AFTER WE PUT GAS IN THE CAR, ONCE WE RETURNED TO THE CAR , THE SECURITY LIGHT WAS FLASHING AND THE CAR WOULD NOT START. WE READ THE MANUAL, DID WHAT IT SUGGESTED WITH THE GAS CAP AND SO FORTH. STILL WOULD NOT START. WE PUSHED IT TO A SECURE PLACE, CALLED A TOW TRUCK COMPANY, AND HAD IT DELIVERED RIGHT TO THE DEALERSHIP. NOW KEEP IN MIND, THIS WAS ONLY ABOUT 3 MONTHS FROM PURCHASE. THE MECHANIC STATED THAT THE COMPUTER NEEDED TO BE REPLACED, THAT WAS DONE AT NO CHARGE TO US. IT STARTED TO DO THE SAME THING IN THE CAR DEALERSHIPS PARKING LOT, THE SECURITY LIGHT STARTED FLASHING AND WOULD NOT START. WE WERE TOLD TO DO THE 10 MINUTE PROCEDURE, AND THEN IT DID START. YOU COULD TELL THEY HAD NO IDEA WHAT THE PROBLEM WAS. WE WERE TOLD THAT IF THE PROBLEM HAPPENED AGAIN TO CALL. BUT THIS TIME OUT OF OUR POCKETS, WHICH WE COULD NOT AFFORD. THE SECURITY LIGHT NOW STAYED ON ALL THE TIME. WE HAD IT HOOKED UP TO THE COMPUTER TO ANALYZE THE PROBLEM, NO CODES CAME UP, BASICALLY NO PROBLEM. I REALLY THINK THAT GM SHOULD DO SOMETHING ABOUT THIS PROBLEM BECAUSE AS WE SPEAK TO OTHERS THEY HAD THE SAME PROBLEMS. IT MAKES ME WONDER WHY I LOVE GM VEHICLES AT THIS POINT. THERE ARE LOTS TO CHOICE FROM DEALERSHIPS, SO I WOULD SUGGEST THAT THEY DO SOMETHING BEFORE THEY RUIN THE TRUST OF THEIR CUSTOMERS.*AK

Electrical System
Filed Apr 4, 200790,500 milesCA

ORIGINALLY I NOTICED THE SECURITY LIGHT CAME ON WHILE DRIVING EVERY ONCE IN A WHILE. TODAY I TRIED TO START THE CAR AND NO CRANKING AT ALL. WAITED 10 MINS WITH THE KEY IN ACC POSITION, THEN CAR STARTED. *JB

Engine and Engine Cooling › Cooling System
Filed Apr 4, 200737,796 milesFL

I HAVE A 2002 PONTIAC GRAND AM. I BOUGHT THE CAR ONE YEAR AGO. THE CAR NOW HAS 38,000 MILES ON IT. A FEW MONTHS BACK, THE CAR STARTED DOING THIS THING WHERE SOMETIMES IT WOULD START, OTHER TIMES IT WOULD NOT. I WAS LEFT STRANDED WITH MY SON IN THE CAR NUMEROUS TIMES. BUT, WHEN I WOULD GET THE CAR TOWED TO GET FIXED SOMEWHERE, THE CAR WOULD START RIGHT UP. FINALLY AFTER WEEKS OF FRUSTRATION, THE LOCALE PONTIAC DEALERSHIP REPLACED MY PASSLOCK MODULE. THE CAR HAS BEEN STARTING SINCE. BUT NOW THERE IS ANOTHER PROBLEM. THE CAR IS OVERHEATING. I HAVE HAD IT IN AND OUT OF THE SHOP THREE TIMES NOW, GETTING DIFFERENT THINGS DONE, AND IT IS STILL OVERHEATING. THIS CAR IS JUST ONE PROBLEM AFTER ANOTHER. I HAVE SPENT A TOTAL OF 2000 ON REPAIRS, TOWS, AND CAR RENTALS. THE EXTENDED WARRANTY HASN'T PAID A PENNY,(AND IT'S SUPPOSED TO BE THE BEST YOU CAN GET), AND I AM NOW OUT OF MONEY, CAN'T DRIVE MY CAR, AND STILL HAVE 3 YEARS OF 325.00 A MONTH CAR PAYMENTS. I AM VERY DISAPPOINTED WITH PONTIAC. I WILL NEVER BUY ANOTHER PONTIAC PRODUCT. THEY ARE EXTREMELY UNRELIABLE. I AM NOT THE ONLY ONE HAVING THESE PROBLEMS EITHER. THERE IS A WEBSITE, (EDMUNDS.COM,) WHERE YOU CAN READ ABOUT ALL THE OTHER PEOPLE WITH GRAND AM'S, HAVING THE SAME PROBLEMS. *JB

Engine and Engine Cooling › Engine
Filed Mar 30, 200752,000 milesAE

MY WIFE AND CHILDREN WERE DRIVING ON THE AUTOBAHN AND THE ENGINE DIED. SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE WOULD NOT START AND SHE HAD IT TOWED TO AN AUTHORIZED SERVICE CENTER. THE TIMING CHAIN HAD BROKE AND DAMAGED THE ENTIRE ENGINE. I WAS TOLD I WOULD HAVE TO GET A NEW ENGINE SHIPPED TO GERMANY AT A COST OF $9000. THE CAR HAD 52000 MILES ON IT AND HAD BEEN RECENTLY SERVICED. THE WARRANTY HAD JUST EXPIRED AT 50000 MILES AND GM SAID THE ENGINE WAS NOT THEIR PROBLEM ANYMORE. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Mar 14, 200791,500 milesMN

OUR 2002 PONTIAC GRAND AM ALSO DEVELOPED THE ANNOYING "CLICKING" NOISE THAT SOUNDED AS IF THE BLINKERS WERE ON WHEN THEY WERE NOT. THIS IS A KNOWN ISSUE WITH THE MULTI-FUNCTION TURN SIGNAL SWITCH SUPPLIED TO GM BY TRW. HOW DO I KNOW THIS? A GOOD FRIEND OF MINE IS EMPLOYED WITH TRW AS THE QUALITY ENGINEER ON THE P90 LINE AND INFORMED ME OF A DESIGN CHANGE TO THE SWITCH DURING THE 2002 MODEL YEAR. HE SUPPLIED ME WITH A REPLACEMENT SWITCH THAT CORRECTED THE ISSUE. WHEN WILL/IS GM GOING TO STEP UP TO THE PLATE AND ACKNOWLEDGE THIS ISSUE AND RECALL ALL AFFECTED VEHICLES? *JB

Electrical System › Instrument Cluster/Panel
Filed Feb 27, 20076,300 milesOH

I WAS GOING DOWN THE ROAD AND THE LIGHT ON MY DASH THAT SHOWS MY SPEED WENT OUT, IT WAS DARK AND I HAD NO IDEA HOW FAST I WAS GOING. THE TURN SIGNAL LIT UP AND AFTER THAT I TRIED TO TURN MY TURN SIGNAL ON TO TURN AND IT WOULD NOT WORK. *NM

Engine and Engine Cooling
Filed Feb 16, 200746,000 milesIN

EVERYTHING ELECTRICAL WOULD TURN ON IN THE CAR EXCEPT THE ENGINE. THE ENGINE WILL NOT TURN OVER AT ALL. THE BATTERY IS FULLY CHARGED AND ALL DIAGNOSTIC TESTS CAME BACK OK. I DON'T WANT TO SEE ANYONE STRANDED IN THIS VEHICLE BECAUSE OF SOMETHING THAT IS OBVIOUSLY WARPED. *JB

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Feb 12, 2007WI

I PURCHASED MY 2002 GRAND AM USED IN JULY 2005 WITH 25,000 MILES ON IT. HAVE SINCE REPLACED THE TIMING AND EVERYTHING THAT GOES ALONG WITH THAT ($2000+) AND WE ARE TRYING TO GET SOME OF THAT MONEY BACK FROM GM AS WE ARE AWARE THERE WAS A SERVICE BULLETIN THAT HAD SOMETHING TO DO WITH WHAT HAPPENED. NOW... I HAD RECEIVED A "RECALL" REGARDING THE BLINKERS ABOUT AN ISSUE WHERE THEY STOP WORKING. THE ISSUE I'M HAVING, OF COURSE, IS NOT COVERED BY THE RECALL. IN DECEMBER, I BEGAN HEARING A CLICKING SOUND COMING FROM THE DASH WHICH SOUNDED LIKE THE BLINKER WAS FLASHING. THE BLINKERS ARE NOT FLASHING BUT IT SOUNDS LIKE THEY ARE. THEY DO SEEM TO BE WORKING FINE WHEN I AM ACTUALLY TRYING TO USE THEM. DOESN'T HAPPEN ALL THE TIME, BUT SOMETIMES IT CLICKS JUST A FEW TIMES AND STOPS, SOMETIMES IT CLICKS ALOT TO THE POINT WHERE I JUST TURN THE RADIO UP SO I CAN'T HEAR THE CLICKING. THE DEALER TOLD ME THIS WOULD COST $300 TO REPLACE THE WHOLE ARM--WHICH APPARENTLY INVOLVES REMOVING THE STEERING COLUMN. LUCKILY, I KNOW A MECHANIC WHO WILL DO THIS REPAIR FOR THE COST OF THE ARM. WHAT IS THE PROBLEM WITH GM AND THESE GRAND AMS? THEY SURE DON'T STAND BEHIND THEIR PRODUCT! I LOVE MY CAR, BUT THIS IS GETTING RIDICULOUS...TO THE POINT THAT I'M TEMPTED TO BUY A FOREIGN CAR NEXT TIME! *NM

Electrical System › Ignition › Anti-theft › Control Module
Filed Feb 9, 200780,795 milesLA

I HAVE A COMMON ISSUE WITH MY 2002 PONTIAC GRAND AM AS WELL. THERE HAVE BEEN SEVERAL TIMES I HAVE GOTTEN INTO MY CAR TO LEAVE FOR WORK AND HAVE HAD TO WAIT 10, 20 OR EVEN 25 MINUTES UNTIL THE SECURITY LIGHT ON THE DASH CUTS OFF BEFORE I CAN START MY CAR. INITIALLY, I THOUGHT IT WAS THE BATTERY OR THE STARTER; THAT IS NOT THE CASE. WHEN I CALLED MY LOCAL PONTIAC SERVICE DEPARTMENT, I WAS TOLD THE SAME AS OTHERS THAT HAVE THIS SAME ISSUE: IT WILL CONTINUE TO GET WORSE UNTIL FINALLY THE CAR WILL NOT START NO MATTER HOW LONG YOU WAIT. IT IS A COSTLY ISSUE TO FIX. GM HAS NOT ISSUED A RECALL ON THIS PROBLEM, EVEN THOUGH I PERSONALLY KNOW SOMEONE ELSE THAT HAS THIS ISSUE; THE GM SERVICE DEPARTMENT CLERK THAT I TALKED TO TOLD ME HE GETS AT LEAST ONE CALL A DAY REGARDING THIS PROBLEM. *NM

Power Train › Manual Transmission
Filed Feb 9, 200771,000 milesMI

I HAVE A 2002 GRAND AM MANUAL TRANSMISSION. THE RECALL FOR THE TRANSMISSION GOING INTO REVERSE WAS ON 2000-2001 GRAND AM'S BUT NOT ON THE 2002. THE TRANSMISSION WAS MADE BY POWERTRAIN, MINE WAS ALSO. *NM

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 9, 200785,085 milesCT

WHILE DRIVING AT 45 MPH ON A BACK ROAD MY CAR SHUT OFF AND AT THAT POINT I ALSO LOST POWER STEERING SO I HAD TO GET OUT AND PUSH THE CAR OFF THE ROAD BY MYSELF. HAD IT TOWED; FIRST MECHANIC SAID IT WAS THE SECURITY SYSTEM AND A DEALER WOULD HAVE TO LOOK AT IT. SO I HAD IT TOWED 42 MILES TO A DEALERSHIP AND THEY TOLD ME THE FUEL PUMP HAD BURNED UP, BUT THIS IS CLEARLY A SAFETY HAZARD AS THE CAR JUST SHUT OFF IN THE MIDDLE OF THE ROAD, NOT TO MENTION ON AN EXTREMELY BAD CORNER THAT I COULD HARDLY MANEUVER DUE TO THE LACK OF POWER STEERING. CAR ALSO HAS PROBLEMS WITH BRAKES...HAD BRAKES & ROTORS REPLACED TWICE NOW (ONCE IN AUGUST 2005 AND MOST RECENTLY ON DECEMBER 28, 2006) AND NOW THERE'S ALREADY A PROBLEM AS THE BRAKES FAILED WHEN I HAD TO STOP SHORT, LUCKILY AN ACCIDENT WAS AVOIDED. *NM

Electrical System
Filed Feb 7, 200774,000 milesOH

I DROVE TO THE MALL, MY CAR RAN FINE. AFTER I WAS DONE SHOPPING (ABOUT 2 HOURS LATER) I WENT TO LEAVE, AND MY CAR WOULD NOT START. IT LEFT ME WITH MY 2 CHILDREN STRANDED AND A TOW BILL. AFTER I HAD THE CAR TOWED HOME, IT STARTED RIGHT UP! I AM AFRAID TO GO ANYWHERE NOW IN FEAR THAT MY CHILDREN AND I WILL BE STRANDED AGAIN, AND I WILL HAVE A LARGE TOW BILL. MY CRUISE CONTROL HAS QUIT WORKING TOO. *JB

Engine and Engine Cooling › Engine
Filed Feb 6, 2007140,000 milesAR

I WAS DRIVING WHEN THE ENGINE SHUT OFF AND THE KEY IN THE IGNITION WAS TURNED TO THE ON POSITION. HAD I BEEN GOING FASTER INSTEAD OF TURNING A CORNER I WOULD HAVE WRECKED, BEEN KILLED, OR KILLED SOMEONE. *JB

Electrical System
Filed Jan 23, 2007NJ

ELECTRICAL - SINCE I BOUGHT 2002 PONTIAC GRAND AM GT FOR MY COLLEGE BOUND DAUGHTER IN 2002 MORE THAN 10-12 TIMES SHE COMPLAINED HER CAR DOESN'T START AND I HAD TO GO TO GIVE HER JUMP. ON ONE OCCASION SHE TOOK TO THE DEALER. SEVERAL MECHANICS EVEN TOLD ME THAT THERE ARE LOTS OF OWNER OF THIS MODEL COMPLAINED ABOUT THE ELECTRICAL PROBLEM. I EVEN CHANGE THE BATTERY IN FIRST 2 YEARS. NOW AGAIN I AM HAVING PROBLEM CAR DOESN'T START WITHOUT JUMP (1/23/2007) . *NM

Electrical System › Wiring › Interior/Under Dash
Filed Dec 29, 200647,600 milesNC

MULITIFUNCTION SWITCH FAILURE IN OUR 2002 GRAND AM AUTO. I HAVE READ NUMEROUS COMPLAINTS FROM OTHER GRAND AM OWNERS HAVING THIS SAME PROBLEM AND GM/PONTIAC REFUSES TO ISSUE THE RECALL FOR VEHICLES FROM 2002 FORWARD. YET THEY HAVE A RECALL FOR THIS EXACT SWITCH FOR 1999 - 2001 VEHICLES. WE ARE TRYING TO GET THIS SWITCH REPAIRED AT THIS TIME BUT THE COST IS VERY VERY HIGH.

Unknown or Other
Filed Dec 29, 200661,990 milesOK

2002 PONTIAC GRAND AM, WILL NOT START UNTIL SECURITY PASSLOCK SYSTEM/COMPUTER CODE IS RESET BY TURNING IGNITION ON AND WAITING 10 MINUTES. APPARENTLY PROBLEM PROGRESSIVELY GETS WORSE UNTIL PROBLEM IS OCCURING MULTIPLE TIMES PER DAY. PROBLEM HAS NOT BEEN FIXED.

Electrical System › Ignition › Switch
Filed Nov 14, 200699,000 milesOH

MY WIFE HAS A 2002 PONTIAC GRAND AM GT. ABOUT A MONTH AGO 10/2006, FOR THE FIRST TIME, HER CAR WOULD NOT START. IT HAD FULL BATTERY, ALL THE ACCESSORIES STARTED UP WITH THE KEY BEING FITTED INTO THE IGNITION AND TURNED TO THE ON POSITION. UPON HAVING IT TOWED TO THE DEALERSHIP AND GETTING A SONG AND DANCE ABOUT THE BODY CONTROL UNIT ""POSSIBLY"" BEING DAMP ""COULD"" OF CAUSED THE MALFUNCTION, THEY REPLACED IT FOR ABOUT 300.00 DOLLARS. THIS MORNING (11/14/2006), MY WIFE WENT OUT TO HER CAR AND THE SAME THING HAPPENED. IT WOULD NOT START. I NOW STARTED RESEARCHING THIS PROBLEM ON THE INTERNET TO SEE IF I COULD FIND A SOLUTION TO THIS MYSELF. I FOUND A PLETHORA OF INDIVIDUALS, ALL WITH 2002 GRAND AMS, ALL HAVING THIS SAME ISSUE. IT SEEMS THAT IN 2002 GRAND AMS A PROBLEM WITH THE SECURITY SYSTEM PREVENTS YOU FROM STARTING YOUR CAR. THE ONLY WORK AROUND IS TO SIT IN YOUR CAR FOR BETWEEN 10 TO 15 MINUTES WITH THE KEY IN THE IGNITION AND TURNED ON. AFTER SAID AMOUNT OF TIME THE SECURITY LIGHT SHOULD STOP BLINKING, AND YOU CAN THEN ""POSSIBLY"" START YOUR CAR. I DO UNDERSTAND THAT NHTSA IS ONLY CONCERNED ABOUT VEHICLE DEFECTS THAT POSE A THREAT WHILE OPERATING YOUR VEHICLE. BEING A POLICE OFFICER, I SEE THE POTENTIAL OF A THREAT BY HAVING A VEHICLE NOT START. I DO NOT WANT MY WIFE SITTING IN A DARK PARKING LOT FOR 10-15 MINUTES WHILE THE SECURITY SYSTEM HAS HER VEHICLE DISABLED. WHAT IF SHE SOUGHT REFUGE IN HER CAR TO TRY TO ESCAPE SOMEONE WHO WAS CHASING HER? WHAT ABOUT ALL THESE OT

Engine and Engine Cooling
Filed Nov 8, 200651,218 milesNE

GM 3.4 LITER ENGINE INTAKE GASKET FAILURE. THIS IS MY SECOND VEHICLE WITH THIS MOTOR THAT HAS HAD THE INTAKE GASKET FAIL. *JB

Electrical System
Filed Nov 6, 200648,500 milesMN

CONTINUES BLINKER SOUND EVEN WHEN THE BLINKER IS NOT IN USE VERY ANNOYING AND VERY EXPENSIVE FROM WHAT I HEAR, HOPE IT DOESN'T SHORT OUT AND TAKE ITS COMPONENTS WITH IT. *JB

Exterior Lighting › Turn Signal › Flasher Unit
Filed Oct 24, 200675,000 milesCA

TURN SIGNAL FAILURE. REPLACE FUSE, BUT IT BLEW IT SEVERAL TIMES. THEY JUST STOP WORKING. *NM

Electrical System › Ignition › Anti-theft › Control Module
Filed Oct 18, 2006GA

PONTIAC PASSLOCK SYSTEM FAILED AND CAR WILL NO LONGER START. PASSLOCK IS NOT COVERED BY ANY EXTENDED WARRANTY AND COSTS ~$400 TO REPLACE. *NM

Electrical System
Filed Oct 16, 200666,842 milesPA

CONTINUOUS PROBLEMS WITH PONTIAC 2002 GRAND AM PASSLOCK SYSTEM. I HAVE HAD IT REPLACED 2 IN LESS THAN A YEAR AND THE CAR IS STILL DOING THE SAME THING. SOMETIMES IT WILL START, SOMETIMES IT WON'T. I AM VERY FED UP WITH THIS ONGOING PROBLEM. *NM

Exterior Lighting › Turn Signal
Filed Oct 10, 200658,000 milesOH

I HAVE A 2002 PONTIAC GRAND AM GT AND THE TURN SIGNAL INDICATORS WORK AT RANDOM, THEY WORK FOR AWHILE AND THEN JUST STOP WORKING FOR AWHILE. NO TURN SIGNAL LIGHTS OUTSIDE THE CAR AND NO INDICATOR ARROWS INSIDE THE CAR. THEN, THEY BEGIN TO WORK AGAIN BUT ONLY FOR A AWHILE. *JB

Engine and Engine Cooling
Filed Sep 15, 200666,700 milesDE

MY 2002 PONTIAC GRAND AM HAS AN OIL LEAK IN INTAKE MANIFOLD AND FRONT CRANK SEAL. THE CAR IS LESS THAN 4 YEARS WITH 66000 MILES. I HAVE HAD ALOT OF PROBLEMS WITH THIS CAR SINCE I BOUGHT IT NEW. I UNDERSTAND THIS IS A CONSTANT PROBLEM WITH THIS CAR 3.4 ENGINE. WHY ISN'T ANYTHING BEING DONE ABOUT THIS? I HAD A 1997 GRAN AM AND PUT 140000 MILES ON IT WITH NO PROBLEM. THE TECH'S SAY THEY USED CHEAP GASKETS ON THIS CAR. I DON'T THINK THJIS CAR WILL MAKE 140000 MILES WITHOUT A MAJOR FAILURE.AND GM WONDERS WHY THEY ARE LOSING SALES TO JAPANESE CAR MAKERS. MY NEXT CAR WILL NOT BE GM AND THIS IS AFTER OWNING NOTHING BUT GM CARS FOR 40 YEARS!!!!!

Tires
Filed Sep 11, 200631,505 milesIN

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE'S RIGHT FRONT WHEEL MADE A RUBBING NOISE. UPDATED 10/4/2006 - THE DEALER HAS ROTATED, BALANCED AND MOUNTED NEW TIRES ON THE VEHICLE BUT THE NOISE CONTINUED. THE CALIPERS HAD TO BE RESURFACED AND LUBED. GOODYEAR EAGLE R4A. *NM

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Sep 4, 2006LA

I HAVE A 2002 PONTIAC GRAND AM. I AM HAVING PROBLEMS WITH THE TURN SIGNAL SWITCH. THE BLINKER SWITCH KEEPS CLICKING AFTER I TURN. IT IS AGGRAVATING TO ME AND I HAVE READ OF A LOT OF 2002 GRAND AM OWNERS HAVING THE SAME PROBLEM. I TOOK IT INTO THE SHOP TO SEE ABOUT GETTING FIXED BUT IT WILL COST ME OVER $400. THIS IS RIDICULOUS AND SOMETHING SHOULD BE DONE ABOUT THIS. ALSO, I HAVE HAD TO HAVE THE CATALYTIC CONVERTER REPLACED. I WISH I WOULD HAVE NEVER BOUGHT THIS VEHICLE. *JB

Electrical System › Ignition › Module
Filed Aug 31, 200670,000 milesTN

2002 PONTIAC GRAND AM SE SECURITY SYSTEM LOCKS OUT IGNITION CAUSING THE SYSTEM TO BE RESET WHICH TAKES UP TO 10 MINUTES WITH THE KEY IN THE IGNITION IN THE ON POSITION. THIS HAS HAPPENED APPROXIMATELY 4 TIMES IN THE LAST 12-16 MONTHS. EVERYTHING I SEE ON THE INTERNET ABOUT THIS IS CALLED A PASS LOCK SYSTEM THAT NEEDS TO BE REPLACED. SO FAR THIS HAS ONLY CAUSED THE VEHICLE FROM BEING STARTED, BUT IS THERE A POSSIBILITY THAT THE SYSTEM COULD FAIL DURING DRIVING CONDITIONS CAUSING THE LOSS OF BRAKES AND STEERING? I WOULD HAVE IT REPLACED BUT THE COST $350-$400 IS JUST OUTRAGEOUS THIS IS BASED ON THE COST MY DAD HAD TO PAY TO GET HIS 2001 PONTIAC BONNEVILLE FIXED THAT DID THE SAME THING. *JB

Steering › Rack and Pinion
Filed Aug 28, 200653,000 milesKS

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS IN REVERSE AT LOW SPEED, THERE WAS A LOSS OF ALL STEERING. THE CONTACT IMMEDIATELY PLACED THE VEHICLE IN PARK. AFTER INITIAL INSPECTION BY THE CONTACT, IT WAS DETERMINED THE STEERING RACK AND PINION FRACTURED. THE DEALER WAS ALERTED.

Electrical System
Filed Aug 28, 200624,144 milesNY

DT*: THE CONTACT STATED THE VEHICLE HAD A DEFECTIVE MULTI-FUNCTION SWITCH, WHICH PRODUCED A BUZZING SOUND. THE SERVICE DEALER STATED THE SWITCH HAD TO BE REPLACED. THE MANUFACTURER STATED THEY WOULD NOT REPLACE THE PART BECAUSE IT WAS NOT THE PART THEY WERE REIMBURSING FOR. UPDATED 09/06. *JB

Electrical System › Ignition › Module
Filed Aug 22, 200678,500 milesNY

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START AND THE SECURITY LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT THE VCM WAS BURNED OUT. THE MODULE VCM PART WAS REPLACED, AND WITHIN 4 MONTHS THE SAME PROBLEM OCCURRED. THE VEHICLE WAS RETURNED TO THE SERVICE DEALER AND THE VCM WAS REPLACED A SECOND TIME. WITHIN THE SPAN OF 5 YEARS, THE SECURITY MODULE BURNED OUT 5 SEPARATE TIMES, AND WAS REPLACED BY THE SAME DEALER EACH TIME.

Electrical System › Ignition › Switch
Filed Aug 21, 200678,000 milesIL

WHILE DRIVING MY SECURITY LIGHT CAME ON. I READ THE OWNERS BOOK AND DID WHAT IT TOLD ME TO DO. THE NEXT DAY THE CAR WOULD NOT START. I DID EVERYTHING THE BOOK SAID TO DO. SO I HAD IT TOWED TO A DEALER AND WAS TOLD THE IGNITION SWITCH WOULD NEED TO BE REPLACED. *JB

Electrical System › Ignition › Anti-theft › Control Module
Filed Aug 21, 200680,000 milesGA

DT*: THE CONTACT STATED THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON A PREVIOUS INCIDENT WHO DETERMINED THE IGNITION ANTI-THEFT SWITCH HAD TO BE REPLACED. THE DEFECT RECURRED AND THE VEHICLE WAS TOWED TO THE DEALERSHIP AND REMAINED THERE WITHOUT A SOLUTION FROM THE MANUFACTURER. UPDATED 1/16/2007 - *NM

Visibility › Power Window Devices and Controls
Filed Aug 15, 200640,000 milesSC

SINCE WE PURCHASED OUR PONTIAC GRAND AM IN APRIL 2002 WE HAVE HAD SEVERAL ITEMS FAIL THAT I FEEL SHOULD NOT HAVE. THE FUEL PUMP AND FUEL RELAY? FAILED AT 6,000 MILES, THE WINDOW SASH CHANNELS AND RELAYS HAVE FAILED 3 TIMES. TWICE ON THE DRIVER SIDE AND 1 TIME ON THE PASSENGER SIDE. THE DASH IS PEELING UP AT THE BASE OF THE WINDSHIELD CLOSE TO THE VIN# PLATE. THE DOME LIGHT BRACKET FAILED AND THE LIGHT NO LONGER IS ON THE INTERIOR ROOF. CHEAP PLASTIC BRACKET THAT WILL COST SEVERAL HUNDRED DOLLARS TO FIX. THE DRIVER POWER SEAT HAS FAILED LEAVING THE SEAT IN THE UP POSITION. THE WORST THING ABOUT ALL OF THIS IS THAT IT HAS COST ME SEVERAL THOUSAND DOLLARS TO HAVE THESE ITEMS FIXED AND THE CAR ONLY HAS 41,000 MILES ON IT. *NM

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Aug 10, 200644,000 milesTN

2002 PONTIAC GRAND AM. FREQUENT ENGAGEMENT OF THE TURN SIGNAL RELAY FROM SIMPLY MOVING THE STEERING WHEEL. WE RECEIVED A "RECALL NOTICE" RELATED TO THE TURN SIGNAL, BUT PONTIAC HAS NO RECORD OF OUR CAR QUALIFYING FOR THE RECALL. MULTI FUNCTION SWITCH REPLACED. TOTAL COST OF REPAIR $360. RESEARCH ON THE INTERNET INDICATED SEVERAL OF THESE ISSUES. *JB

Electrical System
Filed Aug 4, 200659,000 milesIL

I HAVE A 2002 PONTIAC GRAND AM 2.2L THAT HAS A CONSTANT CLICKING FROM THE DASH ABOVE THE STEREO. I HAVE BEEN TOLD THAT IT IS A FAULTY MULTI-FUNCTION SWITCH. I HAVE FOUND NUMEROUS COMPLAINTS OF THIS ON THIS MODEL CAR. I SEE THERE APPEARS TO BE A RECALL FOR 2000-2001, BUT NO 2002? THE SWITCH IS VERY EXPENSIVE AND SHOULD BE COVERED UNDER A RECALL SINCE IT APPEARS TO BE A PROBLEM THAT PONTIAC KNOWS ABOUT AND HAS YET TO FIX. *JB

Electrical System › Ignition › Anti-theft › Control Module
Filed Jun 22, 200675,000 milesTX

MY 2002 PONTIAC GRAND AM RANDOMLY FAILS TO START. SEEMS TO BE THE PROBLEM WITH SECURITY FEATURE ON GRAND AMS. PROBLEM GETS TEMPORARY SOLVED AFTER RESETTING THE FEATURE BY KEEPING THE KEY IN "ON" POSITION FOR 10 MINUTES, HOWEVER IT OCCURS AGAIN IN THE FOLLOWING DAYS. I TOOK THE CAR TO THE LOCAL SHOP THAT COULD NOT FIND THE ROOT OF THE PROBLEM. TAKING IT TO THE DEALER NEXT. *NM

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jun 16, 200692,000 milesOH

DT*: THE CONTACT STATED WHILE DRIVING 75MPH ON THE INTERSTATE, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT, BUT THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE MECHANIC DETERMINED THE TIMING CHAIN FRACTURED WHICH CAUSED DAMAGE TO THE ENGINE. THE DEALER SUGGESTED REPLACING THE ENGINE.

Engine and Engine Cooling › Engine
Filed Jun 16, 200652,000 milesOH

ON MY WAY TO AN EVENT, I HEARD A POP AND THE STEERING WHEEL BECAME STIFF; THEN STALLED. I HAD IT TOWED TO A MECHANIC, WHO DECLARED THE TIMING BELT BROKE AND REPAIRS ARE GOING TO BE COSTLY. I HAVE LOW MILEAGE ON THE CAR, AND BELIEVE SOME REMEDY SHOULD BE SOUGHT. *JB

Engine and Engine Cooling
Filed Jun 15, 200656,937 milesFM

I WENT TO HAVE MY OIL CHANGED AND CAR MAINTENANCE AND THE TECH SAID THAT I HAVE OIL IN MY RADIATOR. I WAS EXTREMELY SHOCKED BY THIS AND HE SAID THAT IT COULD BE A LEAKING GASKET OR WORSE THAT I SHOULD TAKE IT TO A DEALERSHIP RIGHT AWAY. I TOOK IT TO A LOCAL GM DEALERSHIP AND THEY TOOK IT IN AND THE GASKETS WERE LEAKING ON MY 2002 PONTIAC GRAND AM GT WITH ONLY 56000 MILES AT THE TIME. I HAD NEVER HEARD OF SUCH A THING ON SUCH A LOW MILEAGE CAR AND WELL MAINTAINED. I KNEW I HAD TO GET IT FIXED SO THEY FIXED IT GM SAID THAT THEY WOULD PAY 50% OF THE REPAIR COSTS. I HAVE FURTHER RESEARCHED MY CAR AND THE ORANGE ANTIFREEZE AND ISSUES MANY OTHERS HAVE HAD WITH THIS ANTI-FREEZE AND HOW IT EATS GASKETS AND CAUSES MANY OTHER PROBLEMS. GM DOES NOT WANT TO ADMIT TO THIS AND THEY ARE CONTINUING TO USE THIS PRODUCT EVEN AFTER ALL THE FINDINGS. MY BROTHER HAS ENDURE THIS SAME ISSUE IN HIS TRUCK HE HAS SINCE REPLACED HIS GASKETS AND NOW IS USING ONLY GREEN ANTI FREEZE. I NOW HAVE SINCE FOUND OUT THAT I HAVE A WHEEL BEARING GOING IN MY CAR. WHAT IS GOING ON WITH THESE CHEAP PARTS. THIS COULD BE A HAZARD. I AM WAITING FOR MY REFUND FROM THE REPAIRS OF THE GASKETS SO I CAN TURN AROUND AND REPAIR THE WHEEL BEARINGS ALL THE WHILE I AM STILL MAKING CAR PAYMENTS. *JB

Engine and Engine Cooling
Filed Jun 11, 200683,000 milesCA

FIRST, THE CAR BEGAN WITH OVERHEATING. I HAD TO CONTINUALLY REPLACE THE COOLANT TO KEEP THE CAR FROM OVERHEATING. IT WOULD NOT LEAK OUT OF THE CAR. UPON VISUAL INSPECTION THE LEAK FROM THE COOLANT DID NOT LEAK OUT OF THE VEHICLE. THE VEHICLE FINALLY FAILED AFTER DRIVING. THE TEMPERATURE GAUGE REACHED A HIGH LEVEL AND THE VEHICLE SHUT OFF. THE VEHICLE WAS CLEARLY OVERHEATED WITH AGAIN THE COOLANT LEVELS LOW. WAS REPAIR BEGAN, IT WAS FOUND THAT THE ALL THE GASKETS WITHIN THE ENGINE HAD BLOWN. THIS CAUSED WATER AND COOLANT TO LEAK INTO THE ENGINE. CAUSING THE ENGINE TO WORK MORE DUE TO THE BUILD UP AND CAUSING OVERHEATING. THIS ALSO CAUSED THE WATER TO LEAK OUT OF THE INTAKE MANIFOLD. FINALLY A BUILD NEEDED TO BE FLUSHED OUT OF ALL THE HOSES AND ENGINE ITSELF. A BUILD UP MIXTURE OF WATER AND OIL. *JB

Power Train › Automatic Transmission
Filed Jun 5, 200645,000 milesNY

AT TIMES, VEHICLE RPM'S WILL JUMP ABOUT 300 HIGHER THAN NORMAL. IT CAN DO IT ON UP HILLS, ON FLAT AND ON DOWN HILLS. IT IS MORE PREVALENT WHEN CRESTING A HILL. THE RPM'S WILL NOT MOVE ALL THE WAY UP THE HILL BUT WHEN THE CAR CRESTS, IT WILL SOMETIMES DO IT. I'VE HAD IT TO THE DEALER THREE TIMES BUT THEY HAVEN'T BEEN ABLE TO DUPLICATE IT BUT THEY ALSO ONLY TAKE IT OUT FOR FIVE OR TEN MINUTES FOR A TEST DRIVE. I NOTICE IT MORE WHEN I DO A TRIP OF SOME KIND ON THE HIGHWAY. I DON'T NOTICE IT VERY MUCH IN MY EVERYDAY DRIVING BUT I DON'T USUALLY DRIVE VERY FAR WEEKDAYS. IT HAS BEEN DOING IT FOR OVER SIX MONTHS. IT DOESN'T SEEM TO BE GETTING ANY WORSE BUT IT ALSO ISN'T GETTING ANY BETTER. IT CAN HAPPEN 15 - 20 TIMES ON A TWO HOUR TRIP. *JB

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed May 26, 2006KS

YOUR RECALL OF 2000-2001 PONTIAC GRANDAMS (03V327000) STATES THAT IF THE TURN SIGNALS/HAZARD FLASHERS BECOME INOPERATIVE IT COULD RESULT IN A CRASH. NOW PONTIAC SENDS ME A LETTER LETTING ME KNOW THAT MY 2002 GRANDAM COULD HAVE A PROBLEM WITH THE TURN SIGNALS/HAZARD FLASHERS THAT COULD ALLOW THEM TO FAIL. WITH A LITTLE LOGIC - IF IT IS DANGEROUS FOR A 2000-2001 THEN IT ALSO DANGEROUS FOR A 2002 AND THERE SHOULD BE A RECALL! *JB

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed May 21, 2006MN

AFTER USING THE TURN SIGNAL, I NOTICED THERE WAS A CLICKING NOISE STILL COMING FROM UNDER THE DASH FOR A FEW MINUTES AFTER THE SIGNAL WAS TURNED OFF. THIS HAPPENS EVERY TIME I USE THE TURN SIGNAL AND THE LATEST INCIDENT RESULTED IN SMOKE IN THE CABIN BUT NO FIRE. AFTER DOING MUCH RESEARCH, I SEE THIS IS AN ONGOING ISSUE WITH THIS VEHICLE, AS WITH PREVIOUS YEARS. WHY IS THERE NO RECALL OR TSB ISSUED FOR THIS ITEM, SEEING AS THOUGH THIS RESULTS IN TURN SIGNAL FAILURE, AND CAN EVEN CAUSE A FIRE. *NM

Electrical System › Ignition › Anti-theft › Control Module
Filed May 11, 200619,184 milesNH

I HAVE A 2002 PONTIAC GRAND AM GT1. MY SECURITY LIGHT HAD BEEN GOING ON AND OFF FOR ABOUT 2 WEEKS. I TRIED STARTING ONE DAY AND GOT NO ELECTRICAL RESPONSE. THE DEALER HAD TO REPROGRAM THE PASS LOCK SYSTEM AS IT HAD ITS COMPUTER HAD HUNG UP. THEY COULD OFFER NO EXPLANATION AND COULD NOT SAY IT WOULD NOT HAPPEN AGAIN. THIS WAS A $159 REPAIR FOR LABOR. *NM

Exterior Lighting › Turn Signal › Switch
Filed May 6, 200630,000 milesIL

COMPLAINED 2 YEARS AGO ABOUT TURN SIGNAL CLICKING NOISE IN DASH WHEN NOT ENGAGED. RECEIVED LETTER FROM PONTIAC APRIL 2006 TO HAVE SIGNAL/HAZARD WARNING FLASHERS REPLACED. TOOK TO JACK WOLF PONTIAC AND WAS TOLD BY CRAIG WEGNER, SERVICE MANAGER IT WAS ALSO THE HAZARD SWITCH AND THE MULTI-FUNCTION SWITCH CAUSING PROBLEM. THESE ARE NOT COVERED AND WOULD COST ME $474.00 TO REPLACE. CANNOT STAND CONSTANT CLICKING NOISE ANY LONGER. PLEASE LOOK INTO THIS MATTER. *JB

Exterior Lighting › Hazard Flashing Warning Lights › Unit
Filed May 2, 200660,044 milesIA

THE MULTI-FUNCTION SWITCH ON MY 2002 PONTIAC GRAND AM FAILED IN NOVEMBER 2005. THE TURN SIGNALS WOULD NOT ALWAYS WORK, THE INDICATOR FOR THE HAZARD LIGHTS WOULD COME ON IN THE CAR AND THERE WAS A CONSTANT CLICKING NOISE. I HAD THE SWITCH REPLACED AT A COST OF $323 BECAUSE THE DEALER TOLD ME THAT EVENTUALLY BOTH THE TURN SIGNALS AND HAZARD SWITCH WOULD BECOME INOPERABLE. I RECEIVED A SERVICE NOTICE IN APRIL, 2006 (#04098) WHICH INDICATED THAT THE REPAIR WOULD BE COVERED. HOWEVER, ONLY THE HAZARD SWITCH REPLACEMENT IS COVERED, NOT THE REPLACEMENT OF THE MULTI FUNCTION SWITCH. SO, EVEN THOUGH THE FAILURE OF THE MULTI FUNCTION SWITCH CAUSED THE SAME DANGEROUS SITUATION OF TURN SIGNAL/HAZARD LIGHT FAILURE, GM IS OPTING NOT TO COVER THE COST. DOES THIS MAKE SENSE TO YOU? *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →