NOTED THAT BACKUP LIGHTS WERE NOT WORKING. FUSES AND BULBS ARE OK. SINCE THEN OBSERVED OTHER CHRYSLER/DODGE?PLYMOUTH MINIVANS AND NOTICED SAME PROBLEM IN TWO LATEST MODEL DODGE CARAVANS. *AK
1997 Plymouth Voyager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
ENGINE HEAD GASKET FAILURE, RESULTING IN OIL LEAK. *AK
DEALER STATED THAT ROTORS WERE RUSTY AND PITTED. YET THE BRAKE PADS WERE ONLY 25% WORN OUT. *AK
WHILE DRIVING AT APPROX. 65 MPH, A VIBRATION WAS NOTED FROM UNDER THE VEHICLE. SHORTLY THEREAFTER, WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WENT TO THE FLOOR, AND THE BRAKES FAILED TO STOP THE VEHICLE. DRIVER PULLED INTO THE MEDIAN ON US 15, AND THE GRASS AND MUD SLOWED THE WEHICLE TO A STOP. DEALER WAS UNABLE TO REPLICATE THE PROBLEM, AND DENIED ANY HISTORY OF SIMILAR PROBLEMS. *AK
WHILE DRIVING DOWN THE ROAD DRIVER'S SIDE MIDDLE DOOR WILL SLIDE OPEN. CONSUMER FEELS THIS IS UNSAFE BECAUSE THE BABY IS IN THE BACK SEAT. *AK
TORQUE CONVERTER FAILED, HAD TO REBUILD TRANSMISSION & REPLACE TORQUE CONVERTER TO A TUNE OF $1340.08. HEAD GASKET BLEW AND HAD TO BE REPLACED TO A TUNE OF $ 810.96. *AK
I HAVE OWNED THREE DIFFERNT PLYMOUTH MINI-VANS AND HAVE HAD THE SAME PROBLEM WITH ALL OF THEM . THIS DATES BACK TO THE FIRST ONE I OWNED IN 1987. DURING THE WINTER ,I HAVE THE OCCASION TO DRIVE THROUGH HEAVY SNOW AND ON THREE SEPARTE OCCASIONS ,I HAVE HAD THE BELT COME OFF THE CAR AS I WAS DRIVING THROUGH SNOW DRIFTS OF ONE TO TWO FEET HIGH . WHEN THIS HAPPENS ,THE POWER SREERING ON THE CAR DOES NOT FUNCTION AND IT BECOMES A SAFTEY ISSUE AS FAR AS TRYING TO STEER THE CAR. IT ALSO STRANDS YOU IN THE MIDDLE OF NOWHERE WHEN YOU HAVE NO WAY OF GETTING THE BELT BACK ON WITHOUT THE HELP OF SOME CAN OF ROAD SERVICE. WHEN MY DEALER WAS CONFRONTED ABOUT THE PROBLEM , THEY SAY THAT IT NEVER HAPPENS. ITS BEEN MY EXPERIENCE THAT THIS CAN BE A MAJOR PROBLEM IF YOU LIVE IN SNOW COUNTRY. JUST CURIOUS IF THIS HAPPENS TO OTHER PEOPLE AND HOW OFTEN IT HAS BEEN REPORTED. THANK YOU. *AK
WHILE TRYING TO GET VAN OUT OF A PARKING SPOT VAN WOULD NOT GO INTO GEAR AT FIRST. AFTER THE VAN WAS PARKED IN DRIVEWAY FOR ABOUT ONE HOUR AND WHEN STARTING VAN AGAIN, VAN WOULD NOT MOVE. VAN WAS TAKEN TO A TRANSMISSION SPECIALIST. THE PLANETARY GEAR WAS REPLACED. CONSUMER WAS INFORMED THAT CHRYSLER CHANGED THE DESIGN OF THE PLANETARY GEAR AFTER THIS VEHICLE WAS MADE, TO ACCOUNT FOR THE PROBLEMS IT HAD BEEN CAUSING. *AK *ML
WHILE DRIVING ON RURAL ROAD POLICE OFFICER MADE AN ILLEGAL U TURN RIGHT IN FRONT WITHOUT SIGNALING OR ACTIVATING EMERGENCY LIGHTS, CAUSING THE CONSUMER TO STRIKE THE FRONT LEFT CORNER OF THE PANEL ON VEHICLE. UPON IMPACT, NEITHER AIRBAG DEPLOYED AND SEAT BELT DIDN'T RETRACT. TOOK VEHICLE TO THE DEALER. THEY FOUND A SHORT IN THE HEATER CONTROL MODULE, WHICH CAUSED COMPUTER FAILURE IN THE BODY CONTROL MODULE, DISABLING THE AIR BAGS. *AK *ML
AT 16,000 SHOWED SIGNS OF TRANSMISSION FAILURE, BROUGHT BACK MANY TIMES. DID NOT FIX. PLEASE E-MAIL OR PHONE ME. *AK
DEFFECTIVE DESIGN OF HEAD LIGHT CAUSES REGULAR AND HIGH BEAMS LIGHTS TO HAVE VERY POOR LIGHT OUTPUT. YH
WHEN VEHICLE WAS REARED ENDED AT A COMPLETE STOP, DRIVER'S SEAT AND PASSENGER'S SEATS RECLINED. MANUFACTURER STATED THAT THE SEATS WERE DESIGNED THAT WAY. SEATS WILL BE REPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
THE WINDSHIELD WIPERS WILL TURN ON AT ANY TIME OR WHEN L AND R TURN SIGNALS ARE USED
VEHICLE WAS SITTING IN THE YARD. WHEN MOVING THE RIGHT WHEEL WAS LOCKED UP. CALLED BONIFACE-HIERS CHRYSLER-DODGE, MERRIT ISLAND CSWY, MERRIT ISLAND, FL 32952 AND HAD THE VEHICLE TOWED TO THEM. NEXT DAY THEY CALLED AND SAID THE BRAKE SHOE WAS RUSTED TO THE DRUM. COST OF REPAIR $90.00. CLEAN BREAK AND TURN DRUMB. PICKED VEHICLE UP AND BREAK WAS DRAGING. MADE ANOTHER APPT. AND TOOK VEHICLE BACK. WAS TOLD BREAK DRUM WAS OUT OF ROUND. THEY TURNED THE DRUMB AGAIN AND PUT IT BACK TOGETHER. THE BREAK IS STILL DRAGING. WAS TOLD NOT TO DRIVE THE VEHICLE THROUGH WATER PUDDLES BY THE SERVICE ADVISOR..HAVE HEARD THAT THERE IS A DIRECTIVE OUT ON THE REAR BREAK CYLINDERS BUT NOT SURE????( DOT NUMBER: )
WAS DRIVING VEHICLE WHEN THE WINDSHIELD WIPERS CAME ON BY THEMSELVES & THEN WENT OFF BY THEMSELVES. THE PROBLEM IS INTERMITTENT. WHENEVER WINDSHIELD WIPERS ARE TURNED ON, WOULD WORK JUST FINE. HAVE CONTACTED DEALER & MECHANIC WANTS TO DIAGNOSE PROBLEM. *AK
TRANSMISSION FAILURE UNDER ABOVE NORMAL DRIVING CONDITIONS. NEVER TOWED ANYTHING, DRIVEN IN RURAL AREA. MORE HIGHWAY MILES THAN CITY. NOT ALOT OF STARTING AND STOPPING SO TRANSMISSION DOESN'T NEED TO SHIFT ALOT. ALSO HAPPEN ON A PREVIOUSLY OWNED 1994 VOYAGER ABOUT THE SAME MILEAGE. *AK
MY DAUGHTER (FRONT, PASSENGER) & I (DRIVER) WERE IN 2-CAR AUTO. ACCIDENT 10-06-99. HER SEATBELT DIDN'T RESTRAIN HER; SHE STRUCK HER HEAD TWICE (1-ON WINDSHIELD, 2-ON DASH). AIRBAG OPENED *AFTER* SHE FELL BACK IN SEAT. AIRBAG & SEATBELT OPERATED DEFECTIVEL
WHEN DRIVING AT 35 TO 40 MPH THE THERE IS A LOUD CLUCKING NOISE, AND THE VEHICLE SHIFTS VERY HARD. *AK
SINCE THE LATE WINTER OF 97/98, THE VEHICLE IN QUESTION HAS SUFFERED OCCASIONAL INEXPLICABLE STALLS. USUALLY THEY WOULD OCCUR WHEN THE ENGINE WAS WARM AND THE CAR HAD COME TO A ROUTINE STOP (E.G. RED LIGHT). THE CAR WOULD THEN STALL. MORE ALARMINGLY, ON SEVERAL OCCASIONS IT HAS STALLED WHILE MOVING IN TRAFFIC CREATING A POTENTIALLY DANGEROUS SITUATION. THE CAR HAS BEEN RETURNED TO THE DEALER FOR CORRECTION OVER A HALF DOZEN TIMES. TWICE THE "CO-PILOT" WAS INSTALLED. THE DEALER HAS BEEN UNABLE TO RECREATE OR DIAGNOSE THE PROBLEM. THEIR ONLY SUGGESTIONS HAVE BEEN TO SWITCH TO A LOWER OCTANE FUEL AND TO USE ONLY A SINGLE KEY ON THE KEYCHAIN. NEITHER CEASED THE PROBLEM. SUBSEQUENTLY THEY HAVE ONLY CONTINUED TO SAY, BRING IT BACK. IN THE INTERIM, A POTENTIALLY TRAGIC HAZARD CONTINUES TO EXIST. PLEASE ADVISE AS TO ANY ALTERNATIVES. THE PRIMARY DRIVER IS MY WIFE, PATRICIA FLYNN, WORK # 617-424-0665.
SEATBELT FAILED MULTIPLE TIMES AFTER PROPER INSTALLATION OF 2 DIFFERENT TYPES OF CHILD SAFETY SEATS. IN ADDITION, SEATBELT FAILED WITH NORMAL REPETITIVE USE. MANUFACTURER DENIES PROBLEM. IT IS THE MIDDLE BENCH SEAT RIGHT SIDE
21/2- YEAR OLD CHILDVEHICLE WAS ABLE TO BE SHIFT INTO DRIVE WITHOUT HAVING FOOT ON THE BRAKES. HOWEVER, EMERGENCY BRAKE WAS ON, AND VEHICLE DIDN'T MOVE. *AK
WITH FOOT ON ACCELERATOR PEDAL VEHICLE AND STEERING WHEEL WOULD SHAKE. VEHICLE ALSO SHUT DOWN. PROBLEM IS INTERMITTENT. TOOK TO DEALER & HAD VEHICLE TEST DRIVEN. MECHANIC DID NOT NOTICE SHAKING. *AK
BATTERY REPLACED.
THIS VAN, SLIGHTLY OVER 1 YEAR OLD, HAS A HISTORY OF STALLING, WINDSHIELD WIPERS GOING ON WITHOUT REASON AND OFF, RADIO BREAKING, TAPE PLAYER MAKING NOISE WHEN NOT USED AND THE BRAKES WENT OUT THE FIRST TIME, I WAS TOLD IT WAS FIXED, AND THE VERY NEXT DAY THEY WENT OUT AGAIN ALMOST CAUSING A SERIOUS ACCIDENT AND DEATHS. THIS IS SERIOUS AND I WOULD LIKE TO KNOW ACTIONS TAKEN BY NHTSA CONCERNING THIS AS I HAVE SEEN MANY OTHER INSTANCES/COMPLAINTS OF STALLING, WINDSHIELD WIPER PROBLEMS AND SERIOUS BRAKE DEFECTS AND BREAKDOWNS ON NHTSA'S CUSTOMER COMPLAINTS ON THE INTERNET. I BELIEVE THAT NHTSA SHOULD GIVE MORE SERIOUS INVESTIGATIVE ATTENTION AGAINST DAIMLER CHRYSLER CONCERNING THE STALLING AND BRAKE PROBLEMS AS THIS IS PUTTING PEOPLE'S LIVES IN DANGER IT SEEMS ON A CONSTANT AND RE-OCCURING BASIS!
WHEN ACCELERATING / MAKING A TURN, AND THE FUEL TANK IS 3/4 QUARTER FULL, THE GAS TANK ROLLS AGAINST THE CHASSIS. DEALER PLACED FOAM PADS BETWEEN THE FUEL TANK AND THE CHASSIS WHICH DID NOT CORRECT THE PROBLEM. PADS HAVE BEEN REPLACED TWICE AND NOW DEALER SAYS THAT NOTHING CAN BE DONE. *YC
WHILE DRIVING VEHICLE CAUGHT ON FIRE. *AK
VEHICLE FIRE DUE TO POSSIBLE ELECTRICAL FAILURE. MJS
TENSIONER ROD "SNAPPED " AND FELL OFF INTO THE POWER STEERING MECHANISM CAUSING LOSS OF STEERING ABILITY. *YC
WINDSHIELD WIPERS RANDOMLY GO ON AND OFF, AND SOMETIMES WHEN THE VEHICLE IS NOT EVEN ON. ALSO, THIS ALSO HAPPENS WHEN MAKING A LEFT TURN . DEALER WAS CONTACTED AND PROBLEM WAS FIXED AT OWNER'S COST. *AK
AIR CONDITIONER WOULD OVERHEAT DUE TO FAN GOING/BLOWING BACKWARDS. THE ENGINE HAD BLOWN THE HEAD GASKETS AT 16,000 MILES. THE TRANSMISSION WENT OUT. THE VEHICLE HAD MADE POPPING SOUNDS & THEN BROKE DOWN. *AK
THIS HAS BEEN A REPEATED PROBLEM THAT THE DEALER CANNOT DUPLICATE. THE PROBLEM IS THAT THE AIR CONDITIONER FAILS DURING A LONG DURATION SUSTAINED HIGH SPEED (HIGHWAY DRIVING) TRIP THAT THEY OBVIOUSLY CANNOT DUPLICATE. THE PROBLEM EXISTS AND OCURRS EVERY TIME IN THE DESCRIBED SENARIO. HOWEVER, SINCE THEY CANNOT DUPLICATE, THEY WILL NOT REPLACE THE AIR CONDITIONER AS I REQUESTED IN THIS LAST VISIT (07/30/1999). THIS PROBLEM HAS SPANNED THREE SUMMERS, EVER SINCE OWNING THE VEHICLE. I BELIEVE THAT THE DEALER HAS FAITHFULLY WORKED IN MY INTEREST TO CORRECT, HOWEVER, AFTER EXHAUSTING EVERY ALTERNATIVE WITH NO OTHER SOLUTION, I AM STILL LEFT WITH A FAULTY AIR CONDITIONER. I PLAN TO CONTACT THE MANUFACTURER NEXT TO PETITION A SOLUTION.
DRIVER SIDE DISC BRAKE PADS ARE PREMATURELY WORN OUT.ALSO, PASSENGER'S SIDE DISC ROTORS BRAKE ROTORS ARE RUSTED AND PITTED. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHEER DETAILS.*AK
ENGINE FAILURE CAUSING BACK FIRE THROUGH INTAKE MANAFOLD, CAUSING ENGINE FIRE. VAN, TOTAL LOSS. *AK
BOTH FRONT ROTORS ARE DEFECTIVE DUE TO RUST AND CORROSION AT 20,000 MILE OF WEAR. DEFECTIVE PARTS ARE AVAILABLE FOR INSPECTION IF NEEDED. DEALER/ MANUFACTURER NOTIFIED. *AK
WHILE COMING TO A STOP VEHICLE IT WAS REAR ENDED, CAUSING THE REAR SEAT TO COLAPSE, INJURING THE CHILD WITH AN MILD CONCUSSION. DEALER HAS NOT BEEN CONTACTED.
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
TRANSMISSION COMPLETELY FAILED WHILE DRIVING THE CAR WITH NO PREVIOUS WARNING. MECHANIC AT DEALERSHIP SAID TRANSMISSION WAS COMPLETELY DESTROYED AND NEED A NEW TRANSMISSION FOR MY 2 YEAR OLD CAR. AFTER TALKING WITH OTHER PLYMOUTH VOYAGER OWNERS, I HAVE FOUND THE SAME PROBLEM TO HAVE HAPPENED WITH THEIR CAR NEEDING NEW TRANSMISSION AT A COST OF $2,000 -$4000. AFTER REPORTING MY PROBLEM TO CHRYLSER, THEY SAY NO SUCH PROBLEM EXISTS. NO OTHER PROBLEMS REPORTED. CHRYSLER IS FAILING TO DEAL WITH THE PROBLEM AS A WHOLE, IN STEAD JUST ON A CASE BY CASE BASIS. CLEARLY THERE IS A MANUFACTURER DEFECT IN THESE TRANSMISSIONS WHERE THEY ARE NOT MADE TO LAST THE LIFE OF THE CAR. AS OF 1994, CHRYSLER NO LONGER WARRANTIES THE POWER TRAIN WHICH WOULD INCLUDE THE TRANSMISSION FOR 100,000 MILES. I SUSPECT IT IS BECAUSE THEIR WERE TOO MANY WARRANTY CLAIM. THE ONLY WAY TO HAVE THIS WARRNATIED NOW IS UNDER AN EXTENDED WARRANTY. IF I HAD KNOW OF THIS GREAT PROBLEM WITH THESE CARS, PERHAPS I WOULD HAVE PURCHASED THE EXTENDED WARRANTY.
WARPED ENGINE HEAD DUE TO LOOSE ENGINE HEAD BOLTS. *AK
WHEN DRIVING AND SETTING CRUISE CONTROL AT 70 MPH, CRUISE CONTROL WILL DROP DOWN TO 40 MPH. ALSO, THERE IS NOISE COMING FROM THE VEHICLE. *AK
NO SUMMARY
THE IDLE PULLEY BOLT BROKE OFF AND CAUSE THE PULLEY TO STRIKE THE POWER STEERING PULLEY. THE DRIVE BELT WAS LOST, CAUSING THE STEERING TO BECOME VERY DIFFICULT TO HANDLE. THE VEHICLE HAD BEEN TAKEN IN AT APPROXIMATELY 33,000 MILE FOR A NOISE IN THE ENGIN COMPARTMENT.
VISIBILITY OF HIGH BEAM LIGHT HARD TO SEE. ALSO IT IS NOT APPARENT WHEN DRIVING AT NIGHT TO BE ABLE TO TELL WHETHER HIGH OR LOW BEAMS ARE ON.
TRANSMISSION FAILED WHILE DRIVING ON FREEWAY. ENTIRE TRANSMISSION HAD TO BE REBUILD DUE TO TORQUE CONVERTER FAILURE
WITHOUT VEHICLE COLLISION OCCURRING THE DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED, CAUSING THE OCCUPANTS TO BECOME INJURED. *AK
AUTOMATIC TRANSMISSION DROPPED OUT OF DRIVE WITHOUT WARNING WHILE GOING AT HIGHWAY SPEED OF 65 MPH. TRANSMISSION WOULD NOT STAY IN GEAR. SERVICE TECHNICIAN DROPPED TRANSMISSION PAN AND DISCOVERED METAL SHAVINGS IN PAN. AUTOMATIC TRANSMISSION WAS PROPERLY SERVICED AT PLYMOUTH DEALERSHIP ON THE TWO RECOMMENDED MAINTENANCE SCHEDULES RECOMMENDED BY THE OWNERS MANUAL: 17,000 AND 35,000 MILES. THE SCHEDULED MAINTENANCE DID NOT DISCOVER ANY PROBLEMS WITH THE TRANSMISSION. *AK
ENGINE OIL LEAK DUE TO BLOWN ENGINE HEAD GASKET. THUMPING FROM REAR OF VEHICLE. SILENCER PADS AND STRAPS REPLACED ON GAS TANK. STILL THUMPS. BRAKES: HOWLING FROM REAR BRAKES. PADS/MASTERCYLINDER AND SPRINGS REPLACED. *AK
DRIVER AIR BAG FAULTY SPRING AND LIGHT. MJS
RADIATOR OVERHEATED. YH
THE LEAK IN WHEEL CYLINDER CAUSED BRAKES TO MAKE GRINDING SOUND. YH
IN ICY CONDITIONS WITH TEMPERATURES APPROXIMATELY 10 DEGREES F, BRAKES DID NOT ACTIVATE WITHOUT EXCESSIVE PEDAL PRESSURE APPARENTLY DUE TO FAILURE OF POWER ASSIST. THIS HAPPENED TWICE WITHIN 24 HOURS DURING A TRIP TO FLINT, MI. UPON RETURNING TO VIRGINIA, THE VEHICLE WAS TAKEN TO GREENBRIER CHRYSLER-PLYMOUTH, WHO INSPECTED AND ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Plymouth Voyager → · Every Voyager year → · How the figures are calculated →