WINDSHIELD WIPERS COME ON WITHOUT MY TURNING THEM ON. SEEMS TO OCCUR WITH A LOT OF OTHER VANS OF FRIENDS AS WELL.*AK
1997 Plymouth Voyager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
OUR 1997 VOYAGER HAD TO HAVE TRANSMISSION REPLACED AT 43000 MILES. WE CONTACTED THE DEALER AND THE MANUFACTURER ABOUT THE PROBLEM AND WE WERE TOLD THAT IT WAS OUT OF WARRANTY. WE HAD REGULAR MAINTENANCE DONE AT A NATIONAL OIL FRANCHISE. IN ORDER TO GET OUR VAN BACK ON THE ROAD, WE HAD TO PAY CHRYSLER $700 FOR LABOR. WE HAVE SINCE FOUND OUT THROUGH OTHER WEB SITES ABOUT SECRET RECALLS PERTAINING TO CHRYSLER TRANSMISSION PROBLEMS. HAD WE KNOWN ABOUT THIS RECALL, WE WOULD HAVE FOUGHT THEM TO THE END! WE FEEL WE ARE ENTITLED TO A REFUND OF OUR $700 AND CHRYSLER SHOULD GO "PUBLIC" WITH THESE RECALLS! THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. SINCERELY [XXX].*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
OUR VAN FUEL PUMP / FUEL LINE FAILED AT OR NEAR THE GAS TANK. WHILE DRIVING, MY WIFE NOTICED A SMELL (WHICH TURNED OUT TO BE FUEL). I MET HER, AND TO MY SHOCK, THE VEHICLE WAS ENVELOPED IN GASOLINE FUMES !! WE ABANDONED THE VEHICLE IMMEDIATELY, DUE TO OBVIOUS CONCERNS OF FUMES COMBUSTION. WE CONTACTED A TOW TRUCK, HAD THE VAN TOWED TO A REPAIR SHOP WHICH HAPPENED TO BE WITHIN 2 MILES, AND HAD REPAIRS MADE. AT THE SHOP, THEY WOULD NOT PULL THE VEHICLE INTO THE GARAGE BECAUSE THE UNDERSIDE WAS SOAKED IN GASOLINE ! THEY REPLACED THE FUEL PUMP / LINE ASSEMBLY. I AM CONTACTING NHTSA AT THIS POINT DUE TO AN ARTICLE IN THE DETROIT NEWS (JULY 18, 2001)WHICH INDICATES THIS FAILURE MIGHT BE A KNOWN/RECURRING PROBLEM. SINCE I SAW MY WIFE SITTING ON THE SIDE OF THE ROAD IN A VAN ENGULFED IN GASOLINE VAPORS, I AM NOT AT ALL HAPPY OR IMPRESSED WITH THE THOUGHT THAT SOMEONE KNEW THIS MIGHT HAPPEN TO HER. THANK YOU FOR YOUR SUPPORT.*AK
TWO MONTHS AGO, I CONTACTED CHYRSLER ABOUT THE MIDDLE BENCH SEAT BELT, PASSENGER SIDE, COMING UNLATCHED. THEY INFORMED ME TO GO A DEALERSHIP, OF THEIR CHOICE, AND HAVE IT CHECKED OUT, WHICH I DID. AFTER ABOUT AN HOUR OF WAITING, I WAS TOLD THAT ALL SEAT BELTS MET SAFETY COMPLIANCE. THREE AND A HALF WEEKS AGO, I HAD TO COME TO A SUDDEN STOP FROM 55MPH (SOMEONE TURNED OUT IN FRONT OF ME) AND MY 3 1/2 YEAR OLD SON CAME FLYING OUT OF HIS HIGH BACK BOOSTER SEAT BECAUSE THE SEATBELT CAME UNLATCHED. I HAVE SINCE, TRIED TO LATCH THE SEAT BELT AND IT WILL NOT STAY LATCHED. I TOOK MY VAN BACK TO THE DEALERSHIP TODAY, 7/12/01, AND THEY CONFIRMED THAT THE SEAT BELT WAS IN DEED NOT LATCHING AND WOULD ORDER A NEW PART TO REPLACE IT. I WAS THEN TOLD THAT I WOULD NOT ONLY HAVE TO PAY FOR INSTALLATION OF THE NEW PART, BUT ALSO PAY FOR THE PART AS WELL. I WAS ALSO GIVEN THE "RUN AROUND" FROM CHRYSLER HEADQUARTERS CUSTOMER SERVICE DEPARTMENT STATING THAT THE DEFECT WARRANTY WAS ONLY FOR 36000 MILES OR THREE YEARS. I FEEL AS THOUGH IT SHOULD ALWAYS BE COVERED AS LONG AS THE VEHICLE IS STILL RUNNING BECASUE IT IS REQUIRED BY LAW TO WEAR A SEAT BELT. NOT TO MENTION, I COULD HAVE LOST MY CHILD IF I HAD HIT THAT CAR OR HAD BEEN HIT BY SOMEONE ELSE, WHEN I WAS TOLD JUST TWO MONTHS PRIOR THAT ALL SEAT BELTS WERE IN SAFETY COMPLIANCE.*AK
IBOUGHT THE CAR IN FEBURAURY. I BROUGHT IT BACK IN 3 DAYS WITH THE THE VAN MAKING A NOISE IN IT THEY REPLACED THE SERPENTENE BELT. I NO LONGE HERD THE NOISE FOR A LITTLE WHILE. WHEN I BOUGHT IT I WAS TOLD THEY WOULD FIX THE A/C I WOULD HAVE TO BRING IT BACK IN TO FIX IT. I BROUGHT IT BACK AND THEY SAID IT WAS FIXED ND IT ONLY WORKED FOR THE DRIVE HALF WAY HOME. I THEN BROUGHT IT BACK FOR FOUR DAYS WHILE THEYTOOK APARRT THE DASH BOARD AND REPLACED THE EVAPORATOR. I CHECKED TO SEE IF THE A/C WORKED AND IT DID BUT I TURNED OFF DUE TO LITTLE GAS IN THE TANK. THE NEXT TIME I USED IT WAS IN APRIL TO GO TO THE BEACH WTH FRIENDS. IT WORKED GOING UP THERE AND THEN ON THE WAY BACK IT WAS NOT WORKING AND MY VAN OVER HEATED. I THEN BROUGHT IT TO THEM AND ASKED THEM TO LOOK AT IT. THEY THEN RIGGED A FUSE TO THE CLUTCH TO KEEP THE FAN ON AT ALL TIMES SO IT WOULD NOT OVER HEAT. I FELT THAT THEY WERE GOING TO CHARGE ME FR IT TO BE REPAIRED FOR THIS TIME IT WAS AFTER THE 30 DAY WARRANTY SO THERE FOR I WAS WAITING TO SEE IF I COULD GET MONEY TOGETHER TO FIX IT. I THEN STATED HAVING PROBLEMS WITH IT OVER HEATING SO I CALLED THEM AFTE ANOTHER MECHANICLOOKED AT IT AND SAID IT WAS A FIRE WAITING TOHAPPEN AND THINGS WERE NOT PUT IN CORRECTLY, HE EVEN TOLD THEM AND THY TOLD HIM TO TELL ME TO MAKE AN APPT. SO I CALLED AND THEY TOLD ME THEY COULD NOT GET IT UNTIL WED. I EXPLAINED I HAD TO GO OUT OF TOWN AND THAT IT WAS A FIRE HAZARD. I THEN ASKED IF I COULD BRING IT IN TO HAVE HIM LOOK ATT IT AN HE SA
PROBLEMS STARTED WITH WINDSHIELD WIPERS NOT FUNCTIONING PROPERLY, THEN THE BACK UP LIGHTS DIDNT WORK, THEN THE HORN QUIT, THEN THE CRUISE CONTROL AND THE AIRBAG LIGHT CAME ON ALL THE TIME, NOW THE LOCK ON THE SIDE DOOR PASSENGER SIDE IS BEING TEMPERMENTAL. I TOOK IT IN TO DEALER TODAY. KUNKELS IN EXPORT, PA. *AK
TRANSMISSION WOULD SHIFT INTO GEAR WITHOUT BEING TURNED ON, AND HAD ROLLED BACKWARDS.*AK
AIR BAG LIGHT STAYS ON, BOTH HORN AND CRUISE CONTROL DON'T WORK. PROBABLY CLOCK SPRING? POSSIBLE RECALL. *AK
WHEN DRIVING WINDHSIELD WIPERS COME ON WITH TURNING SWITHCH, THEN THEY'LL GO OFF BY THEM SELF. *AK
AIR BAG LIGHT WAS ON, AND CRUISE CONTROL WAS OUT ALONG WITH HORN. DEALERSHIP WAS CONTACTED.*AK *SLC
ON 11/13/01 I WAS INVOLVED IN A CRASH. I WAS ALONE IN MY VAN, TRAVELING BETWEEN 30 AND 35 MPH WHEN ANOTHER CAR PULLED OUT IN FRONT OF ME ON MY PASSENGER SIDE ABOUT 20 FEET AHEAD FROM BEHIND A PARKED DELIVERY TRUCK. I APPLIED THE BRAKES AND SLOWED DOWN . *AK
EA O1 007/AIR BAG CLOCK SPRING: REPORTING VEHICLE HAD NO HORN, AND AIR BAG LIGHT WOULD REMAIN ON. DEALER WAS NOTIFIED, AND REPAIRED PROBLEM AT CONSUMER'S COST. *AK *SLC
FUEL GAUGE SENSOR FAILED. FAILING TO SHOW EMPY FUEL TANK. VEHICLE STALLED AND WAS TOWED.*AK
HEADGASKET STARTED LEAKING AT 48951 MILES IN APRIL 2000. HEAD GASKET WAS REPLACED ON JANUARY 4, 2001. COMPANY ADMITTED THAT THEY HAD A PROBLEM WITH HEAD GASKETS ON THIS MODEL.*AK
WHEN RELEASING DRIVER'S SIDE SEATBELT AND ALLOWING SHOULDER BELT TO RETRACT BACK INTO RETRACTOR, SHOULDER BELT WILL NOT COME BACK OUT , IT WILL BECOME STUCK IN RETRACTOR, CAUSING LOSS OF PROTECTION.*AK
OUR AUTO MATIC TRANSMISSION KEEPS FAILING AND STALLING, HAVE BEEN TO A DEALER TWICE AND THEY CAN'T FIND A PROBLEM.*AK
NO SUMMARY LISTED FOR A BOV EVEHICLE. *AK
ENGINE STARTED TO LEAK OIL.THEN, TOOK VEHICLE TO DEALER WHERE THEY FOUND OUT OIL WAS COMING FROM ENGINE HEAD GASKET, AND AT ONCE WAS REPLACED. *AK
BELT TENSIONER DEVICE REPLACED 5 TIMES. *AK
SERPENTINE BELT FROZE/CAME OFF AND VEHICLE SHUT OFF SUDDENLY WITHOUT PRIOR NOTICE. SERPENTINE BELT CAME OFF 11 TIMES. DEALERSHIP WAS AWARE OF PROBLEM.
PLEAS HELP US WE LOST 11SERPENTINE BELTS. ON THE 6TH BELT I LOST CONPLEAT POWER STEERING AND RIPPED OLNER NERVE IN ELBOW WILE TURNING.*AK
WHEN PLACING VEHICLE IN REVERSE TRANSMISSION LOCKS UP. VEHICLE ONLY HAS 36 THOUSAND MILES ON IT. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
VEHICLE EXPERIENCING PROBLEM WITH PARKING BRAKE NOT HOLDING OR JUMPING OUT OF GEAR WHEN ENGAGED. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK
HORN DOES NOT BLOW IN COLD WEATHER.*AK
WHILE DRIVING ABOUT 5 MPH STEERING WHEEL LOCKED UP WHITOUT PRIOR WARNING. CONSUMER KEPT DRIVING STRAIGHT. VEHICLE WAS TOWED TO DEALER, AND THEY STATED THAT STEERING WHEEL WAS NOT LOCKED AT TIME WHEN VEHICLE WAS BOUGHT. HOWEVER, VEHICLE WAS FINE. *AK PRIOR TO STEERING WHEEL LOCKING UP, THE CONSUMER HAD PROBLEMS WITH CRUISE CONTROL DISENGAGING, THE WINDSHIELD WIPERS MALFUNCTIONING AND CHECK THE ENGINE LIGHT COME ON AND STAYING, BUT HAD ALL FIXED. RECENTLY, THE CONSUMER SAYS THE BACK LIGHTS WORK INTERMITTENTLY. THE CONSUMER IS CONCERNED ABOUT STEERING WHEEL POSSIBLY LOCKING AGAIN IN THE FUTURE. *YH
DEALER FOUND TREAD SEPARATION BEGINNING AND METAL SHOWING INSIDE OF THE GOODYEAR TIRES P205/75R14, DEALER STATED THE TREAD SEPARATION WAS CAUSED BY THE DUAL STEELBELTS SLIPPING. *SLC
I AM WRITING TO PLEASE FIND IF THERE ARE ANY OTHER COMPLAINTS ON CHRYSLER PRODUCTS REGARDING BAD TRANSMISSIONS. I JUST FEEL THAT IT IS NOT RIGHT TO REPLACE A TRANSMISSION IN A 3 YEAR OLD VEHICLE. I HAVE TWO MECHANICS, ONE OF WHOM WORKED FOR CHRYSLER AS A MECHANIC, WHO SWEARS CHRYSLER SIMPLY HAS BAD TRANSMISSIONS. THANK YOU FOR YOUR TIME. *AK
CHRYSLER TOLD US THEY KNEW NOTHING OF THE PROBLEM AND NOW WE HEAR THERE WILL BE A RECALL.. THE FUMES ARE BAD AND WE ARE AFRAID OF FIRE. *AK
THE THROTTLE CABLE SNAPPED WHILE DRIVING AND THE GAS PEDAL STUCK WHILE DRIVING AT 60 MPH. *MJS
WHILE DRIVING 60 MPH THROTTLE CABLE BROKE. BRAKES FAILED TO STOP VEHICLE. VEHICLE WAS PUT INTO NEUTRAL, AND THE EMERGENCY BRAKE WAS APPLIED TO GAIN CONTROL OF VEHICLE. PLEASE GAVE ANY FURTHER DETAILS. *AK
I WAS AT A STOP SIGN WAITING FOR A CLEAR ROAD TO TAKE A LEFT, I STARTED TO PULL OUT WHEN A VEHICLE CAME OVER A CREST TO THE LEFT CUASING ME TO CHANGE MY MIND. MY NOSE WAS IN THE ROAD A LITTLE, SO I PUT IT IN REVERSE TO BACK UP, THE TRANSMISSION WOULD NOT ENGAGE. I PUT IT IN DRIVE, IT STILL WOULD NOT ENGAGE(LIKE BEING IN NEUTRAL). AFTER SITTING THERE STUC FOR A FEW MINUTES, IT FINALLY STARTED TO WORK AGAIN. FORTUNATELY I WASN'T HIT. TODAY THE SAME THING HAPPENED AGAIN, ONLY THIS TIME I WAS BACKING OUT OF MY DRIVEWAY. IT WAS COLD BOTH DAYS IF THAT HAD ANYTHING TO DO WITH IT. MY FIRST OCCURENCE WAS A SAFETY CONCERN TO ME. *AK
FOUND OUT ABOUT RECALL ON NHTSA WEBSITE, CALLED MANUFACTURER WITH VIN NUMBER, WAS TOLD BY CHRYSLER THERE IS NO SUCH RECALL. *AK
RECALL 00V268000, FOUND RECALL ON NHTSA WEBSITE, CALLED CHRYSLER WHO DENIED THERE WAS A RECALL. *AK
ENGINE CHECK LIGHT COMES ON DUE TO BAD VIBRATION, WON'T SHIFT INTO GEAR, LIKE IT'S RUNNING OUT OF GAS.*AK THE DEALER REPLACED THE OXYGEN SENSOR AS A POSSIBLE CAUSE BUT IT WASN'T. THEN, FUEL FILTER WAS REPLACED BUT IT WASN'T AGAIN. FINALLY, THE #3 SPARK PLUG WIRE WAS REPLACED AND THE PROBLEM WAS SOLVED. *YH
PART FAILURE W/PARTS CURRENTLY UNDER UNANNOUNCED RECALL, THEREFORE DEALER NOT WILLING TO REPAIR AT THIS TIME. NO SAFETY DEFEC TLISTED IN SUMMARY. *AK
GAS PEDAL GOT STUCK, CONSUMER COULD NOT STOP VEHICLE FROM TRAVELING 60 MPH, DEALER FOUND THAT THE ACCELERATOR CABLE SNAPPED. *SLC
HAS OIL LEAKING FORM THE HEAD GASKET. DEALER HAS AGREED TO FIX IT ONCE THE CONSUMER PAYS $200 DEDUCTIBLE. VEHICLE WAS PURCHASED 3 MONTHS AGO.*AK
WHILE VEHICLE WAS BEING DRIVEN AIR BAGS DEPLOYED WITHOUT A COLLISION OCCURRING, CAUSE UNKNOWN. ALSO, IN RAINY WEATHER CONDITIONS WATER ENTERS VEHICLE FROM DASH AREA, CAUSING ELECTRICAL SHORTAGE. *AK THE WINDSHIELD WIPER HAD NO GASKET ALONG BOTTON. TIRE TREAD SEPARATED WHILE TRAVELING. FOUR SETS OF BRAKE PADS AND TWO SETS OF ROTORS FAILE IN TWO YEARS PERIOD. *YH
SHIMMY AT LOW SPEED. DEALER DIGNOSED TREAD / BELT SEPARATION. MICHELIN DEALER REPLACED TIRES WITH SYMMETRY TIRES EXPLAINING OLD SERIES NO LONGER AVAILABLE, BUT SYMMETRY WAS SAME TIRE WITH SAME TREAD PATTERN. DEALER ADMITTED THAT THEY'VE BEEN HAVING TROUBLE WITH THE XW4 TIRES, BUT REFUSED TO PROVIDE ANY INFORMATION. I WAS SOLD NEW TIRES AT REDUCED COST, BUT PAPERWORK DOESN'T LIST TREAD SEPARATION AS THE REASON. CO-WORKER HAD SAME PROBLEM WITH MICHELIN TIRES ON PICKUP TRUCK. IS MICHELIN HAVING FIRESTONE PROBLEMS? (DOT NUMBER: HDT2 472X TIRESIZE: P215/65R15)
AIR CONDITIONER GIVES OFF AN UNPLEASANT ODOR; WHICH, CAUSES DIFFICULTY BREATHING, NAUSEA HEADACHE, AND VOMITING.*AK
VEHICLE EXPERIENCED A FIRE, FIRE DEPT STATED FIRE STARTED AT THE STARTER, CLAIM 16-N134.624. *SLC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ENGINE HEAD GASKET HAD FAILED, CAUSING ENGINE TO LOSE POWER ON THE FREEWAY. ALSO,THERE WAS A COMPLETE LOSS OF COOLANT. VEHICLE OVERHEATED & BATTERY HAD FAILED. TIMING BELT TENSIONER & TIMING BELT HAD EXCESSIVE WEAR & NEEDED REPLACING. *AK
WHILE USING KEY TO UNLOCK SIDE DOOR, DOOR WOULD NOT UNLOCK BY KEY OR INSIDE. DEALER STATED THAT LOCK NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
HEARD A NOISE WHILE DRIVING. TOOK VEHICLE TO LOCAL MECHANIC AND WAS TOLD THAT REAR BRAKE SHOES HAD WORN OUT COMPLETELY AND GOUGED INTO THE DRUMS. HAD IT REPAIRED. *AK
THE ENGINE LOCKED UP ON ME WHILE DRIVING. THE OIL PRESSURE LIGHT CAME ON AND BEFORE I HAD THE CHANCE TO PULL OVER THE ENGINE LOCKED UP. ACCORDING TO THE OWNER'S MANUAL THE WARNING LIGHT WILL COME ON FOR 4 MINUTES THEN GO OFF. MY ENGINE LOCKED UP BEFORE THE WARNING SIGNAL WENT OFF INDICATING THAT I HAD LESS THAN 4 MINUTES TO RESPOND. DAIMLER CHRYSLER HAS AGREED TO PAY ONE HALF OF THE REPAIRS COSTS, HOWEVER, I FEEL THAT THE OIL SCREEN IN THE OIL PAN BECAME CLOGGED AS A RESULT OF MECHANICAL FAILURE. I HAVE MAINTAINED MY VEHICLE ACCORDING TO THE OWNERS MANUAL. I FEEL THAT THIS ENGINE DESIGN IS DEFECTIVE AND WOULD LIKE FOR DAIMLER CHRYSLER TO STAND BEHIND THIER PRODUCT BY COMPLETELY PAYING FOR THE NEW ENGINE THAT I HAD TO HAVE. I FIRMLY BELIEVE THAT A 1997 PLYMOUTH VOYAGER WITH ONLY 53,865 MILES SHOULD NOT NEED A NEW ENGINE, WHEN THE VAN HAS BEEN PROPERLY DRIVEN AND MAINTAINED. *AK
WINDSHIELD WIPER WORK INTERMITTENTLY. *AK
CONSUMER TOOK CAR INTO DEALER FOR A SQUEAK. MECHANIC NOTICED THAT THE ROTORS WERE HEAT STRUCK AND PITTED. THEY WERE NOT ABLE TO FIX THE ROTORS, THEY HAD TO REPLACE THEM. ROTORS ON JEEPS FROM 96-99 HAD BEEN RECALLED, POSSIBLE THAT THESE CHRYSLER ROTORS MIGHT BE DEFECTIVE ALSO. *AK *ML
TRANSMISSION FAILED SUDDENLY WHILE BACKING OUT OF PARKING SPACE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Plymouth Voyager → · Every Voyager year → · How the figures are calculated →