1997 Plymouth Grand Voyager complaints

YOU CAN SHIFT FROM PARK TO REVERSE/DRIVE WITHOUT APPLYING BRAKE. *AK

WHILE DRIVING IN A MALL PARKING LOT, MADE A TURN AND HEARD A LOUD BANG. STEERING WHEEL LOCKED UP. I MANAGED TO TURN THE WHEEL TO AVOID HITTING A PARKED CAR AND BROUGHT THE VAN TO A STOCK. INSPECTION FOUND THAT THE RETAINING BOLT HOLDING THE BELT TENSIONER PULLEY HAD SNAPPED OFF CAUSING THE SERPENTINE BELT TO COME OFF AND RESULTING IN POWER STEERING FAILURE. INSPECTION OF THE FAILED BOLT BY AIRCRAFT MECHANICS REVEALED THAT THE BOLT MAY HAVE HAD AS MANY AS 5 INTERNAL STRESS CRACKS. CONTACTED CHRYSLER WHO TOOK CARE OF THE REPAIR,IMMEDIATELY. REPAIRS WERE MADE AT THE DEALERS THE SAME DAY. DAMAGED PARTS WERE TAKEN TO THE DEALER SERVICE DEPARTMENT. I WAS SURPRISED TO FIND OUT THAT THIS RETAINING BOLT IS NOT RATED FOR HIGH STRESS. IF THE BREAKAGE HAD HAPPENED AT HIGH SPEED IT COULD HAVE CAUSED A SERIOUS ACCIDENT. SUGGEST THAT THESE BOLTS BE INSPECTED AND REPLACED AT AROUND 30,000 MILES. OR REPLACED WITH A RATED BOLT. LOCKED UP. MANAGED TO TURN THE WHEEL AND BRING THE VAN TO A STOP. FOUND THAT THE BOLT THAT RETAINS THE IDLER PULLEY AND TENSIONER HAD SNAPPED OFF, CAUSING THE SERPANTINE BELT TO COME OFF, RESULTING IN POWER STEERING FAILURE. EXAMINATION OF THE SNAPPED BOLT BY AIRCRAFT MECHANICS INDICATED 5 POSSIBLE STRESS CRA

THE SPEEDOMETER AND ODOMETER PERIODICALLY STOP WORKING. IT DOESN'T HAPPEN EVERY TIME THE CAR IS STARTED. *AK

ENGINE CUTS OFF WHILE DRIVING. IT HAS HAPPENNED NUMEROUS TIMES. I'VE HAD IT TO THE DEALER TWICE FOR THIS. THEY SAY THEY CANNOT FIND THE PROBLEM AND NOTHING HAS BEEN DONE TO FIX THIS. ALSO, AT TIMES, THERE IS A MOMENTARY LOSS OF POWER TO THE WHEELS WHILE PRESSING THE ACCELERATOR. DEALER CANNOT FIND THIS PROBLEM EITHER. MILEAGE AT FIRST FAILURE, DATE OF FIRST FAILURE AND FAILURE SPEED ARE APPROXIMATE.

THE VEHICLE STARTED TO MAKE A SQUEAKING NOISE WHEN APPLYING THE BRAKES. A WEEK LATER THE ROTORS RAN COMPLETELY OUT. ROTORS HAVE BEEN REPLACED. *AK

MAJOR INCONVENIENCE, WIPERS ACTIVATE AUTOMATICALLY APPROX. EVERY 100 MILES

WIPERS COME ON WITHOUT ACTIVATING- DURING NORMAL DRIVING

WHEN THE BRAKES ARE APPLIED BRAKE PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE AND UNEVEN BRAKE WEAR. *YC

INTERMITTENTLY POWER DOOR WOULD NOT UNLOCK. IN DECEMBER 1998, BOTH LOCKS WERE REPLACED ON DRIVER'S SIDE AND PASSENGER'S SIDE DOORS. IN AUGUST 1999, PROBLEM PROBLEM HAS REOCURRED. DEALER WOULD REPAIR AT CONSUMER'S EXPENSE CAN NHTSA HELP IN THIS MATTER. *AK

FUEL FILLER NECK LEAKS CAUSING FUMES TO ENTER VEHICLE. MJS

INTERMITTENTLY THE AUTOMATIC DOOR LOCKING MECHANISM TRIPS THE POWER DOOR LOCKS WHENEVER HITTING A BUMP IN THE ROAD OR TURNING AT A CORNER. THIS HAS RESULTED IN BOTH SLIDING DOOR POWER LOCK MOTORS TO BURN OUT AND NEEDING REPLACEMENT.

FALSE DEPLOYMENT OF BOTH PASSENGER AND DRIVER AIR BAGS WHEN DRIVING OVER POT HOLE, INJURY TO CONSUMER (FACIAL/HEAD), WHEN DEPLOYMENT OCCURRED. MJS

WHEN VEHICLE IS PARKED ON EVEN THE SLIGHTEST SLOPE, THE PASSENGER DOORS, WHEN RELEASED CLOSE AT TREMENDOUS FORCE. THERE IS NO STOP OR SLOWING MECHANISM IN PLACE ON THE DOORS ONCE THEY HAVE BEEN RELEASED. THE DOOR ON OUR VAN WAS CLOSED BY ONE OF OUR CHILDREN. AT THAT TIME, THE TWO YEAR OLD WAS STANDING NEAR THE DOOR AND WHAS STRUCK BY THE EDGE. THIS RESULTED IN A FOREHEAD LACERATION AND HER BEING KNOCKED TO THE GROUND. MY CONCERN IS THAT IF SHE HAD BEEN ENTERING OR EXITING THE VEHICLE, OR IF ANY PART OF HER BODY WERE IN THE DOORWAY, SHE WOULD HAVE SUFFERED A SEVERE OR EVEN FATAL CRUSH INJURY. THIS DEFECT COULD BE EASILY REMEDIED BY THE MANUFACTURER THROUGH THE ADDITION OF A SLOWING MECHANISM ON THE TRACK OF THE DOOR OR EVEN AN AUTOMATIC STOP SIMILAR TO THOSE IN USE WITH GARAGE DOORS. WHEN CHRYSLER WAS CONTACTED, THEY COULD NOT HAVE BEEN LESS INTERESTED IN HEARING MY CONCERNS. GIVEN THAT MOST PEOPLE WHO OWN MINIVANS DO SO BECAUSE OF SMALL CHILDREN, THIS DESIGN DEFECT IS A TRAGEDY WAITING TO HAPPEN. *AK

I WAS DRIVING ON A HIGHWAY WHEN I WAS REARENDED. I WAS GOING ABOUT 35-40 MPH AND THE PERSON WHO HIT ME WAS ESTIMATED TO BE GOING 50 MPH. I WAS WEARING A SET BELT. THE SEAT BELT DID NOT WORK. THERE WAS NO SENSATION OF BEING HELD BACK AND NO SHOULDER INJURY. MY FACE HIT THE STEERING COLUMN AND I SUFFERED MULTIPLE FACIAL FRACTURES AND CUTS, REQUIRING 25 STITCHES. I HAVE PERMANENT NERVE DAMAGE ON MY FACE AND LIPS. *AK

GEAR SHIFT CAN BE ENGAGED WITHOUT DEPRESSING BRAKE.. SMALL CHILD CAN SHIFT THE GEARS IF ACCIDENTLY FALLS AGAINST SHIFTER, FOR A FAMILY CAR I CONSIDER THIS QUITE DANGEROUS, ALL OTHER CARS I'VE EVER DRIVEN HAD A "LOCK" OF SOME TYPE ON THE GEAR SHIFT :IE YOU HAD TO DEPRESS THE BRAKE AT SAME TIME OR A THUMB BUTTON TO DEPRESS (FLOOR MOUNTED GEAR SHIFT). *AK

VAN ROLLS SIGNIFICANTLY BACKWARDS WHEN ON SLIGHT INCLINE. MUST KEEP ONE FOOT ON BRAKE AND OTHER ON GAS THE MINUTE YOU NEED TO MOVE OR YOU WILL ROLL INTO THE CAR BEHIND. TRANSMISSION DOES NOT HOLD CAR AT ALL. WHEN STOPPED THE CAR CAN BE PUSHED FORWARD. DEALER SAID THIS IS NORMAL FOR VANS AND WOULD NOT TRY TO FIX IT. IF IT CAUSES AN ACCIDENT, DEALER AND MANUFACTURER IS LIBEL.

VEILCLE HAS BEEN EXPERIENCING ONGOING PROBLEMS WITH ELETRCAL SYSTEM, WHICH INTURN, CAUSED PROBLEM WITH WINDSHIELD WIPER MOTOR,/OOR MOTOR, ENGINE CHECK LIGH/ODOMETER . ALSO, STEERING WHEEL WOUD LOCK UP INTERMITTENTLY. VEHICLE BEEN IN/OUT OF DEALER SHOP ON ELEVEN OCCASIONS, AND NO CORRECTIONS HAVE BEEN DONE. *AK

VEHICLE FIRE DUE TO UNKNOWN ELECTRICAL SHORT WHILE PUMPING FUEL INTO THE VEHICLE. DEALER/MANUFACTURER NOTIFIED. *AK

TRANSMISSION REQUIRES OVERHAUL AT LESS THAN 60,000. SEARCH OF WWW INDICATES THERE ARE NUMEROUS SIMILAR PROBLEMS. SHOULDN'T THERE BE A RECALL? I HAVE NEVER HAD TRANSMISSION PROBLEMS AT SUCH LOW MILEAGE. *AK

VEHICLE'S TWO SLIDING DOORS THAT LATCH WILL NOT UNLOCK FROM THE OUTSIDE. THE LATCH WILL BE UP, BUT CONSUMER CANNOT SLIDE THE DOOR OPEN WITH ENGINE ON OR OFF. MANUFACTURER CONTACTED AND IS AWARE OF PROBLEM. RECOMMENDED DIAGNOSTIC TEST. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

THE CRUISE-CONTROL CAUSED THE VEHICLE TO ACCELERATE WELL PAST THE SET SPEED AND COULD USUALLY ONLY BE RESET BY SHUTTING OFF THE ENGINE. THE SERVICE DEPT. (MCKINNEY DODGE, EASLEY S.C.) BELIEVES THE CAUSE TO BE BENT ACCELERATOR AND SPEED CONTROL CABLES. IF SO, THE DESIGN MUST BE DEFECTIVE AS THE ONLY WORK EVER DONE NEAR THIS AREA OF THE ENGINE COMPARTMENT WAS REPLACEMENT OF THE BATTERY SEVERAL MONTHS AGO. WHETHER THE CABLES WERE BENT DURING THE BATTERY REPLACEMENT, DURING MANUFACTURE, OR SOMEWHERE IN BETWEEN, THE TIGHT RADIUS OF THESE CABLES WITHOUT ANY PROTECTION WOULD SEEM TO BE A MAJOR DESIGN FLAW. WITH THE ACCELERATOR STUCK, STOPPING THE VEHICLE IS DIFFICULT (PARTICULARLY TRYING TO KEEP THE BRAKES FROM FADING OUT) AND ULTIMATELY REQUIRES THE ENGINE TO BE SHUT OFF.

WATER PUMP LEAKED.

POWER STEERING HOSE FAILED. *YC

TRANSMISSION RANGE SENSOR FAILED. NLM

ON FOUR OCCASIONS TRANSMISSION GEAR SHIFT FAILED. *YC

FUEL SENSOR FAILED. YH

WHEN APPLYING THE BRAKES THERE WAS NO BRAKING ABILITY, AND VEHICLE KEPT GOING AND HIT A CEMENT GUARD. DEALER CAN'T FIND PROBLEM WITH THE BRAKES. HAS HAPPENED TWICE. *AK

WHILE DRIVING VEHICLE DIES, BUT THE ENGINE IS STILL IDLING LOW. THERE IS NO RESPONSE FROM ACCELERATOR. *AK

INTERMITTENTLY, ONGOING PROBLEM WITH VEHICLE STALLING WHILE DRIVING. WHEELS WOULD LOCK UP AND THE OIL LIGHT WOULD COME ON. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FOUR OCCASIONS AND CONDITION STILL EXISTS. DEALER/MFR. NOTIIFIED. *AK

THE CONSUMER HAS EXPERIENCED PROBLEMS WITH AUTOMATIC TRANSMISSION. WHILE VEHICLE WAS PARKED IN THE DRIVEWAY IT DRIFTED FORWARD ON ITS OWN AND CRASHED INTO THE WALL IN GARAGE. THE CONSUMER HAD TO GET IN THE VEHICLE AND PUT SHIFT INDICATOR DOWN IN ORDER TO GET THE VEHICLE TO STOP ROLLING. THE MANUFACTURER HAS BEEN CONTACTED. *AK *ML

CONSUMER WAS DRIVING VEHICLE ON THE STREET AT APPROXIMATELY 20-25 MPH; ALL OF SUDDEN PASSENGER'S SIDE DOOR WINDOW SHATTERED. NO SIGN OF PROJECTILE WAS FOUND. DEALER NOTIFIED. *AK

WHILE FOOT IS ON BRAKE PEDAL, THE VEHICLE SURGES FORWARD ALMOST CAUSING A COLLISION.

PASSENGER SEAT BACK COLLAPSED IN A REAR END COLLISION.

ELECTRIC COIL SYSTEM MALFUNCTIONED ABOUT 6 TIMES. THE DEALER DOES NOT KNOW HOW TO FIX IT. *AK

CONSUMER EXPERIENCING PROBLEN WITH INTEGRATED CHILD SEAT LATCH; LATCH AREA BECOMES CONTAMINATED WITH FOOD WHILE CHILD IS EATING, CAUSING LATCH TO BE DIFFICULT TO RETRACT AFTER UNLATCHING THE BELT. DEALER REFUSES TO REPAIR UNLESS COST IS PICKED UP BY CONSUMER. *AK

AFTER PURCHASING MY MINIVAN I FOUND WHAT I FELT WAS A SERIOUS SAFETY ISSUE. WITH THE CAR RUNNING, THE GEAR SHIFT CAN BE ENGAGED WITH OUT THE NEED TO DEPRESS THE BRAKE. I HAVE SEEN THIS FEATURE ON MOST CARS I'VE DRIVEN OR RESEARCHED. I DIDN'T REALIZE THAT THIS WAS NOT AMANDATORY FEATURE UNTIL A FEW MONTHS LATER WEN I ACCIDENTLY CAUGHT THE GEAR SHIFT WITH MY PURSE STRAP. I NEARLY RAN MYSELF DOWN. I FEET THAT IF THIS IS A MINIVAN MARKETED TO FAMILIES, THIS SHOULD BE TAKEN INTO ACCOUNT. WHAT IF IT HAD BEEN A SMALL CHILD WHO WAS WHERE THEY SHOULDN'T BE AND THIS HAPPENED? I WASN'T SURE IF ANY RECOMMENDATIONS COULD BE MADE, BUT I FELT I NEEDED TO HAVE SOMEONE HEAR MY CONCERNS. THANK YOU

WHILE DRIVING VEHICLE ABOUT 50 MPH WHEN STOPPING AT A RED LIGHT,DID NOT FIND STEERING OR BRAKING POWER. DEALER WAS CONTACTED. *AK

THERE IS A HOLE IN THE GAS TANK. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

THE ABS ANTI-LOCK BRAKES ARE DEFECTIVE, THE BRAKE LIGHT STAYS ON AND THE SYSTEM IS NOT WORKING. THE DEALER CANNOT DUPLICATE THE PROBLEM. CONSUMER ALSO STATED THAT THE PART TO REPAOR THE PROBLEM IS UNAVAILABLE FOR AN UNSPECIFIED TIME. CONSUMER WAS NOTIFIED OF WAITING PERIOD AFTER FOUR WEEKS HAD PASSED. CONSUMER IS CONCERNED THAT BRAKE PROBLEM DOES NOT SEEM TO BE A PRIORITY WITH DEALER. *AK *TT

WHILE DRIVING THE ENGINE WOULD STALL WITH OUT INDICATIONS. DEALER HAS BEEN CONTACTED. VEHICLE HAS BEEN REPAIRED FIVE TIMES. . PLEASE PROVIDE FURTHER DETAILS. *AK

UPON ATTEMPT TO REMOVE CHILD FROM BUILD-IN CHILD SAFETY SEAT, HARNESS LOCKED AND WOULD NOT DIS-ENGAGE. ONLY ALTERNATIVE FOR REMOVAL WAS TO CUT THE BELT. PLEASE CONTACT WITH RECOMMENDATIONS FOR REPAIR AND/OR FURTHER ACTION.

DRIVER IS 5'5" FEET TALL. THE SHOULDER BELT CUTS RIGHT ACROSS DRIVER'S NECK, CAUSING DRIVER TO BECOME DIZZY AND LIGHT HEADED.

INTEGRATED CHILD SAFETY SEAT BELT RETRACTOR FAILED TO RELEASE CHILD.

TOOK VEHICLE TO HAVE RECALL REPAIR WORK DONE, BUT WAS TOLD BY THE MECHANIC AT THE DEALERSHIP THAT NOTHING WAS WRONG WITH THE TIRES AND THEY DIDN'T NEED REPLACING. (97V-200). *AK

WHILE DRIVING ON DRY PAYMENT APPLIED THE BRAKES AND THE ABS BRAKES DID NOT WORK. AT THIS INCIDENT THE TRUCK HAD 500MILES. THE DEALER SAID THE BRAKES WERE FINE SINCE THEN THE DRIVER HAS TO DOUBLE THE AMOUNT OF DISTANCE BETWEEN ANY VEHICLE TO HAVE ENOUGH STOPPING TIME. THE SECOND TIME DRIVER APPLIED THE BRAKES THE ABS BRAKES NEVER PUMPED ON, AND THAT CAUSED THE DRIVER TO HIT ANOTHER VEHICLE. THIS ACCIDENT HAPPENED ON FEB.21,1998. *AK

WATER SPLASHED INTO AIR INTAKE WHICH WAS SUCKED INTO THE RUNNING ENGINE RESULTING IN AN ENGINE SEIZURE (HYDORLOCK CONDITION.)

ENGINE STALLED AFTER SEVERAL REPAIRS.

SEAT BELTS NOT TIGHT ENOUGH.

ABS KEEPS DISABLING ITSELF, CAUSING THE ABS LIGHT TO KEEP COMING ON. DEALER REPLACED STEERING COLUMN. DEFECT IS STILL REOCCURRING. *AK

BACTERIA GROWIN GIN AIR CONDITIONER EVAPORATOR COILS, CAUSING TERRIBLE ODOR. ALSO, ENGINE MAKES LOUD SIREN NOISE WHEN STARTED, OCCURS RANDOMLY. IN ADDITION, WHEN ENGINE STARTS TAPE PLAYER JAMS. *AK