2007 Pierce Quantum

Routine

No owner complaints are on file for this vehicle. It has been recalled 9 times.

9 safety recalls

Part 573 reports
Electrical System › Software19V022000
Filed Jan 2, 2019994 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Risk. If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Remedy. Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Structure18V463000
Filed Jul 11, 201817 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

Risk. If the bracket falls, it could strike a person below.

Remedy. Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

Power Train › Axle Assembly › Axle Shaft17V348000
Filed May 30, 2017225 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.

Risk. Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.

Remedy. Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Suspension › Front › Control Arm › Lower Ball Joint15V615000
Filed Oct 1, 2015910 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain model year 2006-2007 Arrow XT, Dash, Enforcer, Lance, Impel, and Quantum vehicles manufactured January 1, 2006, to March 31, 2007. In the affected vehicles, tears in the ball joint protective boots may result in contamination of the ball joints.

Risk. The contamination may cause premature ball joint failure and the wheel to disengage from the control arm, increasing the risk of a vehicle crash.

Remedy. Pierce will notify owners, and dealers will inspect the affected vehicles for torn ball joint boots. Pierce will also evaluate the ball joint wear. Ball joints with an unexpected level of wear will be replaced. These repairs will be performed free of charge. The recall began on December 10, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B267.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper10V317000
Filed Jul 8, 201045 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS INTERFERENCE MAY RESTRICT THE CALIPER FROM FULL MOVEMENT.

Risk. IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.

Remedy. DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Engine and Engine Cooling10V195000
Filed May 7, 2010827 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, LANCE, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM DECEMBER 20, 2006, THROUGH FEBRUARY 1, 2010, EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.

Risk. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Remedy. OWNERS WILL BE NOTIFIED BY DETROIT DIESEL AND DETROIT DIESEL WILL REPAIR THE VEHICLES FREE OF CHARGE BY REPROGRAMMING THE ENGINE CONTROL LOGIC TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. PLEASE SEE DAIMLER TRUCKS' DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR PIERCE AT 1-920-832-3000.

Air Bags › Side/Window › Curtain09V341000
Filed Aug 31, 200928 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH SIDE-ROLL PROTECTION SYSTEMS. THE SENSOR DESIGNED TO DETECT VEHICLE ROLL CAN MALFUNCTION RESULTING IN AN INADVERTENT DEPLOYMENT OF THE PROTECTION SYSTEM.

Risk. INADVERTENT DEPLOYMENT OF THE SIDE-ROLL PROTECTION SYSTEM COULD RESULT IN A VEHICLE CRASH OR INJURY TO AN OUT OF POSITION OCCUPANT.

Remedy. PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 31, 2009. OWNERS MAY CONTACT PIERCE TOLL-FREE AT 1-888-974-3723.

Service Brakes, Air › Disc › Caliper08V598000
Filed Nov 18, 200815 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING 15 MY 2007-2008 DASH, ENFORCER, IMPEL, QUANTUM AND VELOCITY FIRE TRUCKS EQUIPPED WITH ARVINMERITOR REAR DISC BRAKES AND HENDRICKSON FIREMAAX SUSPENSION. INTERFERENCE WITH THE BRAKE CALIPER ADJUSTER BOLT SLEEVE AND THE SUSPENSION BEAM MAY OCCUR. THIS INTERFERENCE MAY OCCUR IF THE RIGHT HAND AND LEFT HAND BRAKE COMPONENTS WERE ASSEMBLED ON THE WRONG SIDE OF THE AXLE. THE ADJUSTER BOLT IS DESIGNED TO ROTATE AS THE BRAKE PADS WEAR. IF THE SLEEVE BECOMES DAMAGED, THE SLEEVE MAY PREVENT THE ADJUSTER FROM ROTATING.

Risk. IF THE ADJUSTER CAN NOT ROTATE, BRAKE PERFORMANCE MAY BE COMPROMISED AND A CRASH MAY OCCUR.

Remedy. DEALERS WILL ADJUST THE BOLT SLEEVE AND THE PROPER COMPONENTS FREE OF CHARGE. ALL OWNERS HAVE BEEN NOTIFIED BY ARVINMERITOR.

Steering › Gear Box › Shaft Pitman08V020000
Filed Jan 15, 200822 vehiclesPierce Manufacturing

Defect. ON CERTAIN FIRE TRUCKS EQUIPPED WITH TRW STEERING GEARS, MODELS TAS85 AND RCS85, THESE STEERING GEARS CONTAIN POTENTIALLY DEFECTIVE SECTOR SHAFTS WITH AN INCORRECT GEAR TOOTH WHICH MAY INTERFERE WITH THE RACK-PISTON TEETH, RESULTING IN A STICK OR BIND CONDITION.

Risk. THIS CONDITION HAS THE POTENTIAL TO CAUSE THE STEERING GEAR TO STALL AND RESTRICT THE STEERING TURNING ANGLE OF THE VEHICLE WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy. PIERCE IS WORKING WITH TRW TO REPLACE THE DEFECTIVE STEERING GEAR (PLEASE SEE 07E101). THE RECALL BEGAN ON JANUARY 11, 2008. OWNERS ONTACT TRW AT 765-429-1768 OR PIERCE AT 920-832-3249.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20230100Routine
20220200Routine
20210400Routine
20200400Routine
20190500Routine
20180600Routine
20170800Routine
201601200Routine
201501300Routine
20140800Routine
20130900Routine
201201000Routine
201101200Routine
201001500Routine
200911300Routine
200801300Routine
2007 — this page0900Routine
20060500Routine
20051500Routine
20040600Routine
20030500Routine
20020500Routine
20011400Routine
20000500Routine
19990400Routine
19980200Routine
19970200Routine
19960200Routine
19950100Routine

Compare every Quantum year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 2, 2019. Source: NHTSA Office of Defects Investigation.