2018 Pierce Quantum

Routine

No owner complaints are on file for this vehicle. It has been recalled 6 times.

6 safety recalls

Part 573 reports
Structure › Critical Fasteners22V809000
Filed Oct 27, 2022299 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Risk. The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy. Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

Fuel System, Diesel › Fuel Injection System › Fuel Rail22V032000
Filed Jan 26, 2022243 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Risk. A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy. On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.

Fuel System, Diesel › Fuel Injection System › Fuel Rail21V394000
Filed May 26, 20212,416 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.

Equipment20V571000
Filed Sep 22, 2020405 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.

Risk. Unintended movement of the aerial device can increase the risk of injury.

Remedy. Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Electrical System › Software19V022000
Filed Jan 2, 2019994 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Risk. If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Remedy. Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Exterior Lighting › Brake Lights18V756000
Filed Oct 26, 2018717 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2017-2018 Pierce Arrow XT, Dash, Enforcer, Impel, Quantum, Saber, Velocity, and Commercial vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy. Pierce will notify owners, and Whelen will inspect the vehicles and replace the brake lights, as necessary, free of charge. The recall began March 4, 2019. Owners may contact Pierce customer service at 1-888-974-3723.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20230100Routine
20220200Routine
20210400Routine
20200400Routine
20190500Routine
2018 — this page0600Routine
20170800Routine
201601200Routine
201501300Routine
20140800Routine
20130900Routine
201201000Routine
201101200Routine
201001500Routine
200911300Routine
200801300Routine
20070900Routine
20060500Routine
20051500Routine
20040600Routine
20030500Routine
20020500Routine
20011400Routine
20000500Routine
19990400Routine
19980200Routine
19970200Routine
19960200Routine
19950100Routine

Compare every Quantum year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 27, 2022. Source: NHTSA Office of Defects Investigation.