2007 Pierce Dash

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 13 times.

What fails
ComponentReportsCrashesFiresInjuries
Steering1
000

13 safety recalls

Part 573 reports
Electrical System › Software19V022000
Filed Jan 2, 2019994 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Risk. If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Remedy. Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Power Train › Axle Assembly › Axle Shaft17V348000
Filed May 30, 2017225 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.

Risk. Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.

Remedy. Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Suspension › Front › Control Arm › Lower Ball Joint15V615000
Filed Oct 1, 2015910 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain model year 2006-2007 Arrow XT, Dash, Enforcer, Lance, Impel, and Quantum vehicles manufactured January 1, 2006, to March 31, 2007. In the affected vehicles, tears in the ball joint protective boots may result in contamination of the ball joints.

Risk. The contamination may cause premature ball joint failure and the wheel to disengage from the control arm, increasing the risk of a vehicle crash.

Remedy. Pierce will notify owners, and dealers will inspect the affected vehicles for torn ball joint boots. Pierce will also evaluate the ball joint wear. Ball joints with an unexpected level of wear will be replaced. These repairs will be performed free of charge. The recall began on December 10, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B267.

Equipment13V525000
Filed Oct 22, 20133,115 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.

Risk. If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.

Remedy. Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.

Fuel System, Other11V384000
Filed Jul 26, 20116,803 vehiclesPierce Manufacturing

Defect. PIERCE HAS DECIDED THAT CERTAIN MODEL YEAR 1995-2008 ARROW XT, DASH, CUSTOM CONTENDER, LANCE, ENFORCER, PIERCE ARROW, QUANTUM, SABER AND COMMERCIAL FIRE TRUCKS MANUFACTURED FROM JANUARY 2, 1995, THROUGH JANUARY 21, 2008, CONTAIN A SAFETY DEFECT. THESE VEHICLES ARE EQUIPPED WITH FUEL TANK STRAPS THAT MAY CORRODE DUE TO WINTER ROAD SALT OR LIQUID DE-ICING CHEMICALS. IF THE FUEL TANK STRAPS CORRODE SUFFICIENTLY, THE FUEL TANK SUPPORTING STRAPS MAY FRACTURE AND THE FUEL TANK MAY FALL FROM THE VEHICLE.

Risk. THE VEHICLES MAY LOSE POWER AND STALL. IN ADDITION, THE FUEL TANK MAY RUPTURE AND SPILL DIESEL FUEL ON THE ROADWAY. EITHER OF THESE OUTCOMES MAY CAUSE A FIRE TRUCK OR SURROUNDING VEHICLES TO SLIP OR SLIDE ON THE ROADWAY SURFACE, INCREASING THE RISK OF A CRASH.

Remedy. FOR FIRE TRUCKS THAT ARE LESS THAN 10 YEARS OLD, DEALERS WILL INSPECT THE FUEL TANK STRAPS AND REPLACE THEM IF NECESSARY WITH STAINLESS STEEL STRAPS FREE OF CHARGE. FOR VEHICLES THAT ARE OLDER THAN 10 YEARS, PIERCE IS NOT OFFERING A FREE REMEDY, BUT WILL OFFER FOR PURCHASE REPLACEMENT FUEL TANKS STRAPS AND PROVIDE INSTRUCTIONS FOR INSTALLATION. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Vehicle Speed Control › Accelerator Pedal11V255000
Filed Apr 26, 20115,022 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 1999-2008 ARROW XT, DASH, LANCE, AND ENFORCER FIRE APPARATUS MANUFACTURED FROM JUNE 22, 1999, THROUGH MAY 12, 2008, AND EQUIPPED WITH AN ELECTRONIC ACCELERATOR PEDAL. AFTER REPEATED USE WITH EXCESSIVE FORCE, THE ACCELERATOR PEDAL ARM MAY BEND AND CAUSE THE PEDAL TO MOVE CLOSER TO THE FLOOR. IF THE PEDAL ARM BENDS FAR ENOUGH, THE PEDAL MAY CONTACT THE CAB FLOOR WITHOUT WARNING AND STICK IN THE FULL THROTTLE POSITION.

Risk. IF THE ACCELERATOR PEDAL BECOMES STUCK, THE OPERATOR MAY LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REMOVE THE EXISTING ACCELERATOR ARM AND INSTALL A REDESIGNED PEDAL ARM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Steering10V423000
Filed Sep 21, 20102,652 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.

Risk. DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.

Remedy. PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIER THE JANUARY 31, 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper10V317000
Filed Jul 8, 201045 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS INTERFERENCE MAY RESTRICT THE CALIPER FROM FULL MOVEMENT.

Risk. IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.

Remedy. DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Structure › Body › Bumpers10V300000
Filed Jun 28, 201025 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.

Risk. IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.

Remedy. A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.

Engine and Engine Cooling10V195000
Filed May 7, 2010827 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, LANCE, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM DECEMBER 20, 2006, THROUGH FEBRUARY 1, 2010, EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.

Risk. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Remedy. OWNERS WILL BE NOTIFIED BY DETROIT DIESEL AND DETROIT DIESEL WILL REPAIR THE VEHICLES FREE OF CHARGE BY REPROGRAMMING THE ENGINE CONTROL LOGIC TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. PLEASE SEE DAIMLER TRUCKS' DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR PIERCE AT 1-920-832-3000.

Showing 10 of 13 campaigns, newest first.

What owners reported

Newest filings
Steering
Filed May 19, 2012NM

FIRE FIGHTERS COMPLAINT: STEERING WHEEL MUST BE TURNED ALMOST 360 DEGREE'S, BEFORE THE TRUCK WILL START TO TURN. EVT TECHNICIANS FOUND THE BOLTS ON BOTH GEAR BOXES BACKED OUT. TAK-4 IS ON HUNDREDS OF FIRE APPARATUS, AND THE PROBLEMS ARE NATION WIDE. PLEASE ADDRESS THE ISSUES, BEFORE A FATALITY! *TR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
20190200Routine
20180300Routine
20170300Routine
20160200Routine
20150200Routine
20140200Routine
20130300Routine
20120300Routine
20110200Routine
20100500Routine
20090700Routine
200801000Routine
2007 — this page11300Routine
200601000Routine
200501000Routine
200411100Routine
20030900Routine
20020800Routine
20010700Routine
20003800Routine
19991600Routine
19980400Routine
19970100Routine
19960100Routine
19950200Routine
19930100Routine
19920100Routine
19910100Routine
19900100Routine

Compare every Dash year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 2, 2019. Source: NHTSA Office of Defects Investigation.