Car Problem DataNHTSA records

2025 Peterbilt 389

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Electrical System › Software24V915000
Filed Dec 9, 2024220,764 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.

Risk. Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.

Remedy. Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.

Steering24V044000
Filed Jan 25, 202445,887 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

Risk. A loss of steering control increases the risk of a crash.

Remedy. Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
2025 — this page0200Routine
20241500Routine
20230600Routine
20224700Routine
20211600Routine
20200500Routine
20193600Routine
20180600Routine
20171700Routine
20160800Routine
201571001Fatalities reported
20141700Routine
20130800Routine
20121900Routine
20110700Routine
20100700Routine
200901200Routine
200831200Routine
20070500Routine
20060200Routine
20050100Routine
20040100Routine

Compare every 389 year →

Other Peterbilt models

All Peterbilt models →
379 60579 42Peterbilt 29388 21357 19386 12387 11Conventional 8567 8587 6

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 9, 2024. Source: NHTSA Office of Defects Investigation.