2014 Peterbilt 389

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 7 times.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System1
000

7 safety recalls

Part 573 reports
Electronic Stability Control (esc)20V199000
Filed Apr 6, 2020460,515 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Risk. If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy. PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Electrical System › Alternator/Generator/Regulator15V456000
Filed Jul 22, 2015288 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk. If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Remedy. Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Electrical System › Alternator/Generator/Regulator15V270000
Filed May 8, 20151,494 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk. If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Remedy. PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 15KWE and 515-F.

Equipment › Other › Labels15V132000
Filed Mar 6, 2015213,230 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Risk. If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

Remedy. Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Steering › Linkages › Tie Rod Assembly15V108000
Filed Feb 24, 20155,141 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

Risk. Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

Remedy. PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Seat Belts14V013000
Filed Jan 24, 201410,414 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Risk. If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Remedy. PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.

Electrical System › Ignition › Switch13V222000
Filed May 28, 20131,773 vehiclesPaccar Incorporated

Defect. PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when a key is partially inserted, before the key is turned.

Risk. Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.

Remedy. PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Dec 8, 2017500,000 milesOK

FUEL PUMP WENT OUT GOING DOWN INTERSTATE AT 70 MILES PER HOUR. NO PREVIOUS SIGNS OF FAULTY PUMP. LOST ALL POWER AND FUNCTIONALITY OF THE TRUCK TO STEER. THIS TRUCK HAS A 12/2012 CUMIN'S MOTOR. IN SHOP NOW FOR REPAIRS.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20250200Routine
20241500Routine
20230600Routine
20224700Routine
20211600Routine
20200500Routine
20193600Routine
20180600Routine
20171700Routine
20160800Routine
201571001Fatalities reported
2014 — this page1700Routine
20130800Routine
20121900Routine
20110700Routine
20100700Routine
200901200Routine
200831200Routine
20070500Routine
20060200Routine
20050100Routine
20040100Routine

Compare every 389 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 6, 2020. Source: NHTSA Office of Defects Investigation.