2015 Peterbilt 389

Fatalities reported

Owners filed 7 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 10 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels3
000
Structure › Body2
100
Tires1
000
Electrical System1
000

10 safety recalls

Part 573 reports
Electronic Stability Control (esc)20V199000
Filed Apr 6, 2020460,515 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Risk. If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy. PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Electrical System › 12v/24v/48v Battery › Cables20V130000
Filed Mar 4, 202035,671 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

Risk. An electrical short circuit can increase the risk of a fire.

Remedy. PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

Tires15V740000
Filed Nov 9, 20151,876 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a speed rating less than the vehicle is governed to.

Risk. Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.

Remedy. Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1115P.

Electrical System › Alternator/Generator/Regulator15V456000
Filed Jul 22, 2015288 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk. If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Remedy. Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Electrical System › Alternator/Generator/Regulator15V270000
Filed May 8, 20151,494 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk. If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Remedy. PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 15KWE and 515-F.

Equipment › Other › Labels15V132000
Filed Mar 6, 2015213,230 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Risk. If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

Remedy. Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Steering › Linkages › Tie Rod Assembly15V108000
Filed Feb 24, 20155,141 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

Risk. Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

Remedy. PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Electronic Stability Control (esc)15V036000
Filed Jan 27, 201539 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 Pride and Class edition vehicles manufactured October 1, 2014, to December 4, 2014, and equipped with electronic stability control (ESC). The affected vehicles were manufactured with an incorrect horn contact plate that may damage the ESC steering angle sensor.

Risk. If the steering angle sensor is damaged, the ESC sensor may malfunction, increasing the risk of a vehicle crash.

Remedy. Peterbilt will notify owners, and dealers will replace the horn contact plate and the ESC steering angle sensor, free of charge. The recall began on March 6, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 115A.

Parking Brake › Conventional › Air14V810000
Filed Dec 29, 20141,623 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 367, 389, 567, 579, and 587 trucks manufactured from May 23, 2014, to February 13, 2015, and 2015 Kenworth T270, T370, T440, T470, T660, T680, T800, T880, and W900 trucks manufactured from May 23, 2014, to February 13, 2015, equipped with certain air brake actuators. The affected vehicles may experience brake drag due to an improperly seated diaphragm in the brake chamber.

Risk. Brake drag may result in a wheel end fire.

Remedy. Kenworth and Peterbilt will notify owners, and dealers will inspect and replace the brake chamber, as necessary, free of charge. An interim notice was mailed to owners March 3, 2015. The recall began on May 14, 2015. Owners may contact PACCAR customer service at 1-425-828-5000 (Kenworth), or 1-940-591-4000 (Peterbilt). PACCAR's number for this recall is 14KWP (Kenworth), and 1214L (Peterbilt).

Steering14V731000
Filed Nov 13, 201435 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 "Pride and Class" edition trucks manufactured September 30, 2014, to November 3, 2014. In the affected vehicles, the steering wheel may have been installed with an incorrect attachment nut, or the nut may not be have been properly torqued.

Risk. An incorrect or improperly torqued steering wheel attachment nut could allow the steering wheel to come loose, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy. PACCAR will notify owners, and dealers will inspect the steering wheel attachment nut, and replace it and/or tighten it, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact PACCAR customer service at 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 1114K.

What owners reported

Newest filings
Structure › Body1 killed
Filed Aug 10, 201720,000 milesIN

PETERBILT 389 SLEEPER CAB HAS NO REAR WINDOW, BACKUP ALARM OR BACKUP CAMERA. LED TO FATALITY IN MARCH 2016.

Wheels
Filed Nov 18, 2014PA

WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. NO REIMBURSEMENT FROM PETERBILT. CALLED EVERY POSSIBLE NUMBER, BUT NO RESPONSE. THIS IS A FACTORY DEFECT AND EXHAUST CAUSES INSIDE TIRE TO OVERHEAT AND CAUSE BLOW OUT. TIRES BLOW EVERY 1000-3000 MILES. WE HAVE SPEND OVER 30,000$ ON ROAD CALLS AND TIRE REPLACEMENT SO FAR. *TR

Tires
Filed Nov 18, 20143,500 milesPA

WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. NO REIMBURSEMENT FROM PETERBILT. CALLED EVERY POSSIBLE NUMBER, BUT NO RESPONSE. THIS IS A FACTORY DEFECT AND EXHAUST CAUSES INSIDE TIRE TO OVERHEAT AND CAUSE BLOW OUT. TIRES BLOW EVERY 1000-3000 MILES. WE HAVE SPEND OVER 30,000$ ON ROAD CALLS AND TIRE REPLACEMENT SO FAR. *TR

Wheels
Filed Nov 18, 2014PA

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX], THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Wheels
Filed Nov 18, 2014PA

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX], THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › BodyCrash
Filed Nov 17, 201467,000 milesPA

4 BRAND NEW TRUCKS PETERBILT AND WESTERN STAR WITH MICHELIN TIRES 295/60/R22.5 AND 275/70/22.5. FRONT TIRES BLEW UP WITH SEVERE DAMAGE TO FRONT END. *TR

Electrical System
Filed Nov 3, 2014392 milesTX

PURCHASED NEW 2015 PETE ON 7/29/2014 FROM RUSH PETERBILT SEALY TEXAS WITH @ 3 MILES SHOWING ON ODOMETER. ON @ 7/31/2014 STOPPED IN WACO TEXAS WITH VEHICLE TO CHECK SECUREMENT OF LOAD AND WHEN RELEASED PARKING BRAKE THE PARKING BRAKE INDICATOR REMAINED ON, ENGINE DERATED, SPEEDO FAILED TO WORK AND VEHICLE UNSAFE TO DRIVE IN CURRENT CONDITION. I DROVE @ 2 MILES TO RUSH PETERBILT WACO AND WAITED FOR SERVICE TO OPEN. RESTARTED VEHICLE AFTER @ 1 HOUR AND ISSUE WASN'T OCCURRING. DEALER SAID NOTHING THEY COULD DO. DELIVERED IN IRVING TX AND WENT TO RUSH IRVING AND ADVISED THEY WERE TO BUSY TO LOOK AT IT FOR AT LEAST 4-5 DAYS. RETURNED TO BERTRAM TX. VEHICLE WAS SENT TO RUSH PETERBILT SEALY UNTIL 8/7/2014 AND FAILED TO REPAIR ISSUE. VEHICLE ANS SINCE BEEN IN PETERBILT SEALY AND PETERBILT BUDA TEXAS FOR 26 DAYS WITHOUT BEING REPAIRED. *TR

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20250200Routine
20241500Routine
20230600Routine
20224700Routine
20211600Routine
20200500Routine
20193600Routine
20180600Routine
20171700Routine
20160800Routine
2015 — this page71001Fatalities reported
20141700Routine
20130800Routine
20121900Routine
20110700Routine
20100700Routine
200901200Routine
200831200Routine
20070500Routine
20060200Routine
20050100Routine
20040100Routine

Compare every 389 year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 6, 2020. Source: NHTSA Office of Defects Investigation.