Owners filed 155 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › foundation components › disc › rotor. It has been recalled 3 times.
When it fails
06053760,537 milesMedian miles at failure
41 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
12
0
0
0
Engine and Engine Cooling › Engine
10
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
8
0
0
0
Steering › Rack and Pinion
7
0
0
0
Air Bags › Frontal
6
4
0
2
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
5
0
0
0
Suspension
4
0
0
0
Steering
4
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc
4
1
0
0
Service Brakes, Hydraulic
4
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi
Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Steering › Rack and Pinion03V527000
Filed Dec 11, 2003750,283 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Risk. IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy. DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
Filed Mar 8, 2001129,427 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE "SALT BELT" STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. IF A BUILDUP OF SNOW OR ICE RESTRICTS THE MOVEMENT OF THE PASSENGER SIDE WINDSHIELD WIPER ARM, THE PIVOT HOUSING CAN CRACK AND THE WIPERS WILL NOT OPERATE.
Risk. REDUCED VISIBILITY IN INCLEMENT WEATHER COULD LEAD TO A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE PASSENGER SIDE WINDSHIELD WIPER PIVOT HOUSING. OWNER NOTIFICATION BEGAN AUGUST 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR OLDSMOBILE AT 1-800-442-6537.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Dec 22, 201493,500 milesCA
TL* THE CONTACT OWNS A 1998 OLDSMOBILE CUTLASS. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07E021000 (FUEL SYSTEM, OTHER). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,500.
Electrical System
Filed Jul 10, 2014117,000 milesID
GENERAL MOTORS RECENTLY RECALLED THE 1997-2005 CHEVROLET MALIBU FOR THE IGNITION SWITCH PROBLEM. I OWN THE SISTER VEHICLE WHICH IS A 1998 OLDSMOBILE CUTLASS. THIS VEHICLE IS THE IDENTICAL LAYOUT OF THE CHEVROLET MALIBU WHICH HAS BEEN RECALLED. I SENT A COUPLE OF E-MAIL MESSAGES TO THE GM CUSTOMER ASSISTANCE CENTER AND JUST RECEIVED A PHONE CALL EXPLAINING TO ME THAT AT THIS TIME THEY HAD NO INTENTION OF DOING A RECALL ON THE OLDSMOBILE CUTLASS FOR THE IGNITION SWITCH. EVEN THOUGH I HAVE NOT ENCOUNTERED A PROBLEM WITH MY IGNITION SWITCH AS OF YET, I DEEM IT A SAFETY ISSUE WHICH GM SHOULD FIX. I DO NOT KNOW IF ANYONE ELSE HAS COMPLAINED OF SIMILAR ISSUES AS MINE, BUT I WANTED TO INFORM YOU OF MY CONCERNS. I DO NOT KNOW IF THIS IS THE PROPER FORUM FOR THIS, SO IF NOT, PLEASE FORWARD MY CONCERNS TO THE PROPER AUTHORITIES. THANK YOU *TR
Electrical System
Filed Mar 31, 201470,000 milesIA
HAVE HAD IGNITION SWITCH JUST SHUT OFF DRIVING DOWN THE ROAD. EXACTLY AS DESCRIBED IN GM'S RECENT RECALL ON IGNITION SWITCHES ON NEWER CARS. LOSES ALL ELECTRICAL POWER AND ENGINE SHUTS OFF. HAS HAPPENED NUMEROUS TIMES WHILE I HAVE OWNED IT FOR THE LAST 10 OR SO YEARS. WHEN IT HAPPENS I JUST QUICKLY PUT IT IN NEUTRAL AND RESTART IMMEDIATELY. THIS IS A 1998 OLDS CUTLASS. IT IS APPARENT THAT GM'S PROBLEM WITH THEIR IGNITION SWITCH GOES BACK A LOT FARTHER THAN THEY CARE TO ADMIT. *TR
Steering
Filed Aug 28, 2013141,000 milesIA
FRAME, WHERE STEERING RACK BOLTS TO, RUSTED OUT. STEERING RACK BECAME SEPARATED FROM THE FRAME CAUSING A DANGEROUS STEERING CONDITION. FRAME NEEDS TO BE REPLACED AT A VERY HIGH COST. *TT
Service Brakes, Hydraulic
Filed Mar 2, 2010120,000 milesPA
98 OLDS CUTLASS. REAR BRAKE LINES RUSTED THROUGH IN VICINITY OF LR WHEEL . RESULTED IN SUDDEN TOTAL LOSS OF BRAKING DUE TO LOSS OF ALL BRAKE FLUID. NO SEPARATE RESERVOIR FOR FRONT BRAKE FLUID. HEARD OF SIMILAR EVENT WITH SAME MODEL STYLE CHEVY MALIBU. NO YEAR KNOWN. *TR
Steering
Filed Feb 4, 200966,051 milesAL
TL*THE CONTACT OWNS A 1998 OLDSMOBILE CUTLASS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD TIGHTEN WHEN MAKING RIGHT AND LEFT TURNS. HE RECEIVED A RECALL LETTER PERTAINING TO THE STEERING RACK AND PINION, WHICH STATED THAT THE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY WERE NOT CRIMPED PROPERLY. THIS IS WHERE THE RETAINER TABS WERE LOCATED. THE FAILURE COULD ALLOW THE BALL BEARINGS TO ESCAPE. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V527000 (STEERING:RACK AND PINION); HOWEVER, THE CONTACT FELT NO CHANGE IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME FOR REPAIRS, BUT THE FAILURES STILL PERSISTED. IN ADDITION, THE CONTACT HEARD A LOUD CONTINUOUS BANGING NOISE COMING FROM THE STEERING COLUMN. THE FAILURE MILEAGE WAS 66,051 AND CURRENT MILEAGE WAS LESS THAN 125,096.
Electrical System
Filed Dec 4, 2008NM
I WORK FOR A IGNITION INTERLOCK COMPANY. I HAVE SEEN SEVERAL VEHICLES ENTER THE SERVICE CENTER WITH PROBLEMS WITH THE IGNITION SWITCH. THE KEY HAS TO BE SHAKEN SEVERAL TIMES IN ORDER TO GET THE KEY TO TURN TO START THE VEHICLE. THESE IGNITIONS ARE MOUNTED TO THE RIGHT OF THE STEERING COLUMN. I HAVE NOTICED IT ON ALMOST EVERY VEHICLE THAT HAS THE IGNITION MOUNTED TO THE RIGHT OF THE STEERING COLUMN NOT ON THE COLUMN. THAT IS AN OLDSMOBILE. I OWN THE 1998 OLDMOBILE CUTLASS. WAS THERE EVER A RECALL AS DEFECT OF THIS IGNITION AND IS THE DEALERSHIP RESPONSIBLE FOR REPLACEMENT? IF I EVER HAD AN EMERGENCY I WOULD NOT BE ABLE TO START MY CAR RIGHT AWAY AS IT AT TIMES TAKES UP TO FIVE TO TEN MINUTES TO GET THE KEY TO TURN. *TR
Visibility › Windshield Wiper/Washer › Linkages
Filed Oct 26, 2007154,000 milesIL
1) THE FAILURE OCCURRED UNDER NORMAL USE OF WIPERS IN HEAVY RAIN. 2) DURING NORMAL USE, THE PASSENGER SIDE WIPER ARM APPEARED TO BECOME DISLODGED AND BEGAN MOVING ERRATICALLY. AFTER INSPECTION OF THE WIPER ASSEMBLY IT WAS DISCOVERED THAT THE PLASTIC HOUSING THAT HOLDS THE WIPER ARM TO THE WIPER MOTOR WAS CRACKED AND BROKEN AWAY FROM THE LINKAGE TO THE WIPER MOTOR. THE CONSEQUENCES OF THIS FAILURE IS THAT NEITHER WIPER ARM OPERATES AND THIS CAUSES HAZARDOUS DRIVING CONDITIONS BY REDUCING VISIBILITY DURING RAIN OR FROST. 3) AFTER RESEARCHING THIS APPARENT DEFECT IN THE MANUFACTURERS ORIGINAL PART, I DISCOVERED AN OPEN RECALL IS ALREADY IN EFFECT FOR THIS PARTICULAR YEAR, MAKE, AND MODEL (NHTSA CAMPAIGN ID# 01V068000). THE DESCRIPTION UNDER THIS RECALL IS IDENTICAL TO THE PROBLEM I ENCOUNTERED AND IS FOR THE SAME VEHICLE. I CONTACTED THE MANUFACTURER, GM-OLDSMOBILE, AND THE OPEN RECALL WAS VERIFIED, BUT I WAS TOLD MY PARTICULAR VIN# WAS NOT ON THEIR LIST. I WAS TOLD THAT IF GM HAPPENS TO ADD OTHER VEHICLES FROM THE SAME YEAR, MAKE, AND MODEL TO THE LIST THEN I WOULD BE NOTIFIED, BUT NO REPAIRS WOULD BE OFFERED. *TR
Engine and Engine Cooling › Engine
Filed Aug 3, 2007130,000 milesLA
TL*THE CONTACT OWNS A 1998 OLDSMOBILE CUTLASS. WHILE DRIVING 10 MPH OR GREATER THE VEHICLE WOULD SHUT OFF WITHOUT WARNING WHEN THE BRAKE WAS DEPRESSED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 160,000.
Air Bags › Frontal › Sensor/Control ModuleCrash
Filed Jun 29, 2007WI
ON 1/07 HAD LOW SPEED SLIDE ON ICY ROAD , CAUSING IMPACT WITH SMALL TREE, AND RESULTING IN MINOR CRACKS IN RIGHT FRONT BUMPER CAP, AND SUBSEQUENT AIR BAG DEPLOYMENT. NOW, HAVE RECEIVED INFORMATION REGARDING DEFECTIVE AIRBAGS WHICH INADVERTENTLY DEPLOYED IN MINOR CRASH CONDITIONS. DEPLOYMENT HAS TOTALED VEHICLE WITH ONLY MINOR DAMAGE. *AK
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 6, 200790,000 milesWI
TL*THE CONTACT OWNS A 1998 OLDSMOBILE CUTLASS. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO START AND EVENTUALLY WOULD NOT START AT ALL. THE CHECK ENGINE LIGHT ILLUMINATED. THE LOCAL MECHANIC DIAGNOSED THE FAILURE AS NEEDING A NEW INTAKE MANIFOLD AND MADE THE REPAIR. THE CHECK ENGINE LIGHT HAS BEGUN TO ILLUMINATE AND THE VEHICLE CONTINUES TO EXPERIENCE DIFFICULTY STARTING. THE LOCAL MECHANIC DIAGNOSED THE VEHICLE AS NEEDING ANOTHER INTAKE MANIFOLD. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN, POWERTRAIN, ENGINE SIZE, AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE IS 140,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 07/10/07 *TR
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 18, 200755,000 milesIA
I HAVE A 1998 OLDSMOBILE CUTLASS WITH 55,000 MILES--THE CAR HAS A 3.1 LITER V6 WITH A BLOWN INTAKE GASKET-- IT COST ME $550 TO HAVE THIS FIXED. PER 3 MECHANICS --"ALL"L 3.1 INTAKE GASKETS GO OUT AT AROUND 50,00 MILES I FEEL THE GM SHOULD PAY FOR DEFECTS THAT EFFECTS ALL 3.1S I'VE HAD 40+ CARS IN MY LIFE AND NEVER EVER HAD AN INTAKE MANIFOLD GO OUT ON ANY OF THEM---------TO ME THAT'S A MFG DEFECT!!! *JB
Structure › Body
Filed May 31, 2006MI
I SUBMITTED MY COMPLAINT TO GM AND TO THE ATTORNEY GENERAL OF MICHIGAN. MY COMPLAINT STEMS FROM PROBLEMS I HAVE ENCOUNTERED OVER THE LAST 3-4 YEARS WITH MY 1998 OLDSMOBILE CUTLASS RELATED TO RUST ON AND AROUND THE GAS FILLER PIPE AND DOOR. I HAVE A CONTINUOUS WARNING LIGHT (CHECK ENGINE) ON MY DASHBOARD THAT ACCORDING TO THE OWNER'S MANUAL MAY IMPACT THE EMISSION CONTROLS IN MY ENGINE. THIS WARNING LIGHT APPEARS TO BE DUE TO THE POOR FIT OF THE GAS CAP ON THE FILLER PIPE DUE TO RUST. CAP REPLACEMENT HAS NOT HELPED. THERE IS ALSO A SIGNIFICANT AMOUNT OF RUST THAT HAS DEVELOPED SURROUNDING THE GAS FILLER PIPE DOOR ON THE RIGHT REAR BODY PANEL. I SPOKE WITH A BODY SHOP AND THEY MENTIONED THEY HAD SEEN SEVERAL VEHICLES OF THIS TYPE WITH SIMILAR DAMAGE AND WAS DUE TO THE INSULATION COLLECTING MOISTURE UNDER THE BODY PANEL AND RUSTING THROUGH FROM THE BACK SIDE. I HAVE PERSONALLY SEEN TWO OTHER SAME MAKE/MODEL VEHICLES WITH THE SAME EXACT ISSUES. GM RESPONDED TO MY COMPLAINT STATING THE RUST-THROUGH PROTECTION ON MY VEHICLE HAD EXPIRED AND THERE ARE NO CURRENTLY NO RECALLS ISSUED. MY CONTENTION IS THIS ISSUE IS NOT ISOLATED TO MY VEHICLE REGARDLESS OF MILEAGE AND AGE AND PRESENTS NOT ONLY UNSIGHTLY DAMAGE AND COST TO REPAIR, BUT A SAFETY ISSUE SURROUNDING THE GAS FILLER PIPE. *NM
Electrical System › Ignition › Anti-theft › Control Module
Filed Mar 24, 2006IL
THEFT-LIGHT CAME ON FOR NO APPARENT REASON. HAD TO WAIT TEN MINUTES FOR SYSTEM TO RESET BEFORE STARTING CAR. HAD KEY-LOCK CYLINDER REPLACED TWICE, FOR A TOTAL OF OVER $1400 IN REPAIRS. NOW THE LIGHT IS ON SEEMINGLY PERMANENTLY. ALWAYS WONDER IF IT WILL START OR NOT. CAN'T GET ANYONE BESIDES A DEALER TO EVEN LOOK AT IT. THE DEALER HAS ENOUGH OF MY MONEY FOR NOW...I HAVE TO DEAL WITH BEING INCONVENIENCED REGULARLY BY THIS PROBLEM. *JB
Steering
Filed Mar 18, 2006122,083 milesNY
TOTAL FAILURE OF STEERING SYSTEM. MECHANICAL LOCK UP. STEERING WHEEL COULD NOT BE TURNED BY HAND. PROBLEM OCCURRED AT LOW SPEED CLOSE TO HOME. THE STEERING RACK BRACKET SEPARATED FROM THE FRAME. GM COMPLAINT # 1-399 751 487 MARCH 18,2006. *JB
Seat Belts › Rear/Other
Filed Oct 7, 2005145,000 milesVA
BOTH REAR SEAT BELT SHOULDER BUCKLE LATCHES BROKE IN MY CAR. THE PLASTIC PIECE BROKE OFF AND THEIR IS NO WAY TO KEEP A CAR SEAT PROPERLY SECURED WITHOUT REPLACING THEM. CONSEQUENCES WOULD BE DEATH TO ANYONE IN THE CAR SEAT IF THERE WAS A CRASH. I AM GOING TO HAVE TO SPEND OVER 250 DOLLARS FOR PARTS AND LABOR TO GET THIS FIXED. *NM
Power Train › Automatic Transmission
Filed Sep 4, 200536,000 milesCT
TRANSMISSION SLIPS AFTER VEHICLE HAS WARMED UP. AFTER DRIVING THE VEHICLE FOR APPROXIMATELY 45 MIN. OR SO, IF ONE STOPS THE VEHICLE SHIFT TO PARK THEN SHIFT TO DRIVE AGAIN THE VEHICLE WOULD NOT MOVE RIGHT AWAY. ONE CAN HEAR THE ENGINE ACCELERATE, THEN THE VEHICLE WOULD MOVE SLOWLY UNTIL THE TRANSMISSION FINALLY ENGAGES, SOMETIMES IN A ABRUPTLY MANNER. THIS PROBLEM HAS BEEN OCCURRING IN MY VEHICLE SINCE THE DAY I GOT IT. I COMPLAINED TO THE DEALERSHIP ABOUT IT AND THEY SAID THERE WAS NOTHING WRONG WITH IT. I CONTACTED THE VEHICLE MANUFACTURING COMPANY (GMC) THEY SUGGESTED TO BRING THE VEHICLE TO A DIFFERENT DEALERSHIP, WHICH I DID AND THEY TOLD ME THEY COULD NOT FIND ANYTHING WRONG EITHER. ON THE OTHER HAND, THE VEHICLE CONTINUES TO SHOW THE SAME PROBLEM. II HAVE CONTACTED OTHER OWNERS OF THE SAME MODEL AND TYPE OF VEHICLES AND THEY HAVE SAID THAT THEY HAVE EXPERIENCED THE SAME EXACT PROBLEM(S), IN OTHER CASE THE TRANSMISSION HAS SIMPLY GONE BAD. *JB
Steering › Rack and Pinion › Rack
Filed Aug 25, 2005163,586 milesVA
RECALL ON 1998 OLDS CUTLASS- I WAS NOT NOTIFIED OF SUCH RECALL ON STEERING: RACK AND PINION. I AM PAYING OUT OF POCKET FOR THIS REPAIR AND AM GETTING A RUN AROUND FROM OLDSMOBILE. MY CAR IS BEING SERVICED AT A NON-GM FACILITY. OLDSMOBILE IS VERY INCONSISTANT AND UNRELIABLE, ESPECIALLY WHEN IT COMES TO SAFETY AND CUSTOMER SERVICE. I WILL NEVER BUY A GM VEHICLE, AND RECOMMEND THAT MY FRIENDS/FAMILY NOT BUY ONE EITHER. GM IS NOT CUSTOMER ORIENTED AND THIS IS VERY DISSAPPOINTING.
Air Bags
Filed Jul 29, 200576,000 milesAL
DT: CALLER WAS AT A STOP SIGN AND WHEN HE STARTED TO TAKE OFF. HE HIT A DIP AND BOTH FRONT AIR BAGS DEPLOYED. DEALER SAID THERE WAS NOT RECALL, BUT CALLER SAID THERE WAS A RECALL ON THE AIR BAGS. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
Visibility › Windshield Wiper/Washer › Linkages
Filed Jul 26, 200515,000 milesAL
RECALL CAMPAIGN#01V068000 WINDSHIELD WIPER LINKAGE BREAKAGE WILL NOT COVER MY BREAKAGE BECAUSE I AM IN A SOUTHERN STATE, MY VIN IS NOT ON THEIR RACALL LIST.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 12, 2007. Source: NHTSA Office of Defects Investigation.