Page 8 of 9 · complaints 351–400 of 445

2004 Nissan Quest complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 28, 20045,200 milesNJ

THE TRANSMISSION SLIPPED ON THREE OCCASIONS. FIRST TIME IT FAILED TO ACCELERATE FROM A STOP. I HAD TO ALMOST FLOOR THE GAS PEDAL BEFORE IT BEGAN TO MOVE. IT FINALLY CORRECTED ITSELF AFTER A COUPLE MILES. THE SECOND EVENT, I WAS ON THE HIGHWAY, THE VEHICLE ACCELERATED WELL, BUT WHEN THE PEDAL WAS RELEASED, THE ENGINE RPMS DROPPED TO IDLE, I WAS DOING 60 MPH. THIS HAPPENED THE WHOLE TRIP, AFTER IT WAS PARKED FOR A FEW MINUTES I RESTARTED IT . THE DRIVE HOME WAS UNEVENTFUL. THE THIRD EVENT WAS THE SAME AS THE FIRST, THE TRANSMISSION SLIPPED AS THOUGH THERE WAS NO FLUID IN IT. I BROUGHT IT INTO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM, AND TOLD ME IF IT HAPPENS AGAIN TO GO TO THE CLOSEST DEALER WHILE THE PROBLEM WAS HAPPENING. AFTER READING SIMILAR COMPLAINTS ON THIS WEBSITE, THERE IS A MAJOR PROBLEM WITH THIS MODEL THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED.*AK

Air Bags › Side/Window
Filed Sep 27, 2004SC

WHILE DRIVING CONSUMER NOTICED THAT THE PASSENGER 'S SIDE SEAT AIR BAG INADVERTENTLY DEPLOYED . NO INJURIES REPORTED. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT AIR PASSENGER'S SIDE BAG NEEDED TO BE REPLACED. *AK

Engine and Engine Cooling
Filed Sep 13, 20047,100 milesCA

WHEN DRIVING THE VEHICLE IT STALLS IN THE MIDDLE OF THE ROAD. THE VEHICLE HAS BEEN SERVICED TWICE FOR THE DEFECTIVENESS. THE DEALER FOUND N O DEFECTS.

Engine and Engine Cooling
Filed Sep 13, 200415,000 milesOR

VEHICLE STALLED IN TRAFFIC. AFTER TAKING THE VEHICLE TO DEALER FOR REPAIRS CONSUMER WAS ADVISED THAT THERE WAS NO SOLUTION FOR THIS DEFECT. THEY SHOULD PULL OVER TO THE SIDE OF THE ROAD AND START OVER AGAIN.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 10, 2004CA

1.FUEL PUMP FAILURE, REPLACED BY DEALER. TRANSMISSION STARTS OUT IN3RD GEAR VEHICLE WILL NOT TRAVEL OVER 10/15 MPH. DEALER CLAIMS INADVERTANTLY TURNING OFF OD CAN CAUSE THIS. A/C UNITUNABLE TO COOL OFF CAR IN WEATHER OVER 85DEGREES. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Sep 10, 2004TN

I PURCHASED 2004 QUEST IN FALL 2003. TO DATE I HAVE HAD THE AUTOMATIC DOOR BREAK 4 TIMES, FUEL PUMP AND FUEL CHAMBER REPLACED,VAN WILL NOT ACCELERATE PERIODICALLY, BRAKES SQEAK REPAIRED BUT OW WORSE, SONAR MALFUNCTION, NO SOUND FROM RADIO/DVD/CD RANDOM OCCURANCE. THE VAN HAS BEEN IN SHOP APPROXIMATLEY 10 TIMES IN TEN MONTHS FOR EXTENDED TIME AND PROBLEMS ARE NO BETTER THAN 10 MONTHS AGO. NISSAN CONSUMER AFFAIRS HAS NOT PROVIDED ANY RESOLUTION OR EFFORT TO PROPERLY FIX PROBLEMS.*AK

Equipment
Filed Sep 9, 20041,000 milesTX

ON MARCH 31 2004, MY WIFE AND I PURCHASED A 2004 NISSAN QUEST SE. (VIN 5N1BV2U44N352872). THE REASON FOR THE PURCHASE WAS DUE TO THE SIZE AND AGES OF OUR FAMILY MEMBERS. WE HAVE 4 CHILDREN. THEY ARE AGED AS FOLLOWS: 14 YEARS, 11 YEARS, 20 MONTHS, 6 WEEKS. SINCE WE HAVE PURCHASED THIS VEHICLE WE HAVE HAD THE SAME PROBLEM OVER AND OVER. WITH ABOUT 350 MILES ON IT, THE AIR CONDITIONER LOCKED UP AND THE COMPRESSOR WAS REPLACED. AROUND MAY WE NOTICED THE AC WAS NOT COOLING THE VAN OFF AT ALL. KEEP IN MIND WE ARE IN TEXAS AND THIS IS ONE OF THE MILDER MONTHS. WE TOOK THE VAN IN SOMETIME IN EARLY JUNE TO HAVE THEM LOOK AT IT. SHORTLY THERE AFTER THEY RETURNED THE VEHICLE STATING IT WAS PERFORMING TO MANUFACTURER'S SPECIFICATIONS. I THEN WENT AND PURCHASED A AC VENT THERMOMETER. ON LOW THE TEMPERATURE BLOWING OUT OF THE VENTS IS COLD AROUND 50 DEGREES FAHRENHEIT. HOWEVER WHEN YOU TURN IT TO MEDIUM OR HIGH SPEED THE TEMPERATURE THAT BLOWS OUT AT THE VENTS IS AROUND 70-75 DEGREES. THIS TEMPERATURE IS CONSISTENT EVEN AFTER THE CAR HAS BEEN RUNNING AT HIGHWAY SPEEDS FOR APPROXIMATELY 30-35 MINUTES WITH AN OUTSIDE TEMPERATURE OF AROUND 90. (WHICH AGAIN IS MILD FOR A TEXAS SUMMER). WITH THE AIR ON HIGH FOR 30-35 MINUTES THE TEMPERATURE IN THE CABIN AT THE MIDDLE ROW OF SEATS IS 87 DEGREES. THIS IS ALSO WITH THE REAR AIR ON HIGH AS WELL. MY CHILD'S PEDIATRICIAN ADVISED ME TO NOT LET MY INFANT RIDE IN THESE TEMPERATURES FOR EXTENDED PERIODS OF TIME DUE TO THE POSSIBILITY OF DEHYDRATION. SO,

Power Train › Automatic Transmission
Filed Sep 8, 20042,500 milesFL

TRANSMISSION SLIPS INTERMITTENTLY WHEN ATTEMPTING TO ACCELERATE. *AK DEALER DESCRIBES PROBLM AS TRANSMISSION GOING INTO THIRD GEAR DEFAULT. PROBLEM HAS NOT BEEN FIXED YET. THE CONSUMER FILED VEHICLE UNDER THE FLORIDA LEMON LAW. *TC

Air Bags
Filed Sep 8, 2004NC

CONSUMER RECEIVED NHTSA RECALL 04V103000. TOOK VEHICLE TO THE DEALERSHIP AND RECALL FAILED. THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, OCCUPANT CRASH PROTECTION. AIR BAG FOR THE FRONT PASSENGER SEAT WAS TO BE TURNED OFF WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, WERE IN THE FRONT SEAT.*AK

Power Train › Automatic Transmission
Filed Sep 4, 2004501 milesFL

I BOUGHT MY VEHICLE IN DEALER NEW NISSAN QUEST 2004, AND SINCE I BOUGHT HAD THE PROBLEM WHEN YOU STOP AND YOU TRY TO ACCELERATE THE TRANSMISSION STOCK WHEN I KEEP PRESS THE GAS ACCELERATE AFTER THE 40 MPH THE CAR START TO RESPOND REALLY SLOWLY. WHEN I DROP THE CAR TO SERVICE IN THE DEALER THE SERVICE PEOPLE SAID IS THIS PROBLEM DONT OCURR ALL THE TIME ITS VERY DIFFICULT TO IDENTIFY WHAT HAPPEN. THE LAST TIME HAPPEN MY CAR WENT TO DEALER IN TOWER BECAUSE DONT WANT TO RUN. ANOTHER PROBLEM IS VIBRATION IN FRONT WHEN I DRIVING I FEEL VIBRATION IN ALL THE FRONT AND WHEN I GOING TO STOP ITS MORE VIBRATION AND FEELING TERRIBLE. THE DEALER BALANCE MI TIRE 6 TIMES ALL READY IN ONE YEAR AND ALIGMENT AND ROTATE. I THINK ITS NO NORMAL THIS PROBLEM.*AK

Seats
Filed Aug 30, 2004IA

PROBLEMS WITH SEAT EQUIPMENT ON 2004 NISSAN QUEST.*MR THE DEALER ORDER ANOTHER SEAT BUT AS OF JULY 2004 THE SEAT HAD NOT ARRIVED. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1 injured
Filed Aug 24, 2004CA

WHILE DRIVING 10 MPH BRAKES FAILED. THE ABS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK

Air Bags
Filed Aug 19, 2004VA

THE CONSUMER NOTICED WHILE THE PASSENGER WAS SITTING INSIDE OF THE VEHICLE THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE AIR BAG LIGHT WAS DEACTIVATED BECAUSE THE PASSENGER WEIGHED 120 POUNDS. THE WEIGHT SENSOR ACTIVATED AND MALFUNCTIONED. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Aug 19, 2004200 milesCA

I PURCHASED A 2004 NISSAN QUEST IN MAY 2004. HAD ISSUES WITH PERSISTENT RATTLES IN THE DRIVER SIDE SLIDING DOOR IMMEDIATELY. THE VEHICLE WAS TAKEN IN TO THE DEALER SERVICE DEPT IN AUG 2004 FOR NISSAN'S "CUSTOMER SATISFACTION INITIATIVE" WHICH CORRESPONDS TO TSB NTB04-053. THIS CAMPAIGN WAS TO INSTALL A DOOR RATTLE KIT FIX IN ADDITION TO 2 OTHER ISSUES. AS A RESULT OF THE DOOR RATTLE KIT FIX INSTALLATION, BOTH OF MY SLIDING DOORS NOW RATTLE LOUDER THAN THE DRIVER SIDE DOOR DID TO BEGIN WITH. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 18, 20043,200 milesHI

THE 2004 QUEST HAS LESS THAN 4000 MILES AND THE STEERING WHEEL WILL SHIMMY WHEN BRAKES ARE APPLIED. DEALER CONFIRMED THAT THE FRONT BRAKE ROTOR IS WARPED AND NEEDS TO BE REPLACED. *JB

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Aug 16, 200478 milesIL

WE BOUGHT OUR BRAND NEW 2004 NISSAN QUEST S ON 7-30-04. THE NEXT DAY IT RAN VERY SLUGGISH AND WOULD NOT ACCELERATE UP TO ADEQUETE SPEED FROM A STOP. IT STALLED OUT TWICE AND THE CHECK ENGINE LIGHT CAME ON. DEALER HAD TO REPLACE FUEL INJECTOR, FUEL PUMP AND SOME KIND OF GASKET. THEY ALSO ORDERED US A NEW VEHICLE AND WAS VERY COOPERATIVE AND HELPFUL. I DID NOT WANT TO HAVE TO WORRY THE NEXT 10 YEARS IF MY CAR WAS GOING TO BREAK DOWN WITH MY SMALL CHILDREN. THIS IS NOT MY EXPECTATION OF A BRAND NEW VEHICLE.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Aug 16, 20041,000 milesNY

VEHICLE POWER SLIDING DOORS AND POWER REAR HATCH OPENING INTERMITTENTLY WHILE VEHICLE IS IN MOTION. POWER SLIDING DOORS MOVING ERRATICALLY(SOMETIMES FAST, SOMETIMES SLOW). POWER SLIDING DOORS PINCH PROTECTION (REVERSAL OF DOOR IF OBJECT IS CAUGHT IN BETWEEN) IS NOT SENSITIVE ENOUGH. DEALER STATES IT IS WORKING NORMAL.*AK

Electrical System
Filed Aug 11, 200418,700 milesOK

WE PURCHASED OUR 2004 NISSAN QUEST ON OCTOBER 6TH, 2003. THIS WAS A VEHICLE THAT WE WANTED TO GET FOR OUR FAMILY AFTER REVIEWING SAFETY INFORMATION ETC. NOT EVEN TWO WEEKS AFTER WE HAD FINALIZED THE SALE, TRANSMISSION FLUID WAS ALL OVER A PARKING LOT DUE TO A PLASTIC CLAMP NOT BEING REPLACED AT THE DEALERSHIP. OUR VAN WOULD NOT START AND HAD TO BE TOWED TO THE DEALERSHIP IN ORDER FOR EVERYTHING TO BE CHECKED OUT. OUR SECOND INCIDENT HAPPENED ABOUT A WEEK AGO AND WE ARE VERY LUCKY THAT THERE WEREN'T ANY INJURIES TO REPORT. WE WERE DRIVING DOWN THE HIGHWAY AND WITH THE ACCELERATOR "FLOORED" OUR VAN WOULD NOT GO OVER 55 MPH. ON A MAIN HIGHWAY THIS IS NOT SAFE DUE TO OTHER DRIVERS DOING ABOVE THE SPEED LIMIT OR WELL ABOVE. WE TRIED TO TAKE IT TO OUR DEALERSHIP BUT WITH IT BEING PAST BUSINESS HOURS THERE WAS NO WAY THAT WE WOULD HAVE BEEN ABLE TO MEET WITH A SERVICE REPRESENTATIVE. THE NEXT MORNING WHEN WE TOOK IT TO THE DEALERSHIP, IT WAS AS IF NOTHING HAD HAPPENED. I AM VERY DISAPPOINTED IN THIS CAR AND CAN'T BELIEVE THAT IN LESS THAN A YEAR, WE ARE TAKING IT IN AGAIN TO THE DEALERSHIP TO HAVE IT WORKED ON. LUCKILY OUR DEALERSHIP HAS GONE ABOVE WHAT WE ASKED AND HAS DONE THEIR BEST TO WORK WITH US, BUT WITHOUT OTHER PEOPLE COMPLAINING AND THIS NOT BEING INVESTIGATED THERE IS LITTLE THAT THEY CAN DO TO PINPOINT THE PROBLEM TO FIX IT. THIS IS THE MOST EXPENSIVE CAR THAT WE HAVE BOUGHT EVER AND THIS IS THE MOST TIMES THAT WE HAVE TAKEN IN A CAR FOR PROBLEMS IN SUCH LITTLE TIME. WIT

Visibility › Glass, Side/Rear
Filed Aug 9, 20043,100 milesAZ

WHILE DRIVING AT 45 MPH SKYLIGHT WINDOW IMPLODED INTO THE VEHICLE AND ONTO THE CHILDREN SITTING IN THE BACK SEAT.*AK

Exterior Lighting › Headlights › Switch
Filed Aug 4, 2004FL

PROBLEMS WITH THE LOCATION OF THE HEADLIGHT CONTROLS.*MR THE HEADLIGHT CONTROLS, LOCATED AT THE END OF THE TURN SIGNAL ARM, ARE VERY EASILY MOVED. WHEN THE HEADLIGHTS ARE ON THEY CAN BE INADVERTENTLY TURNED OFF WHEN USING THE ARM TO SIGNAL A TURN. IT'S NOT UNTIL THE CONSOLE GOES DARK THAT THE DRIVER IS AWARE THAT THE LIGHTS HAVE BEEN TURNED OFF. THE CONSUMER HAS ATTEMPTED TO NOTIFY NISSAN OF THE CONDITION AND HAS ALSO NOTIFIED THE DEALER. *NM

Seat Belts › Rear/Other
Filed Aug 2, 20045,617 milesPA

CONSUMER COMPLAINED THAT THE THIRD ROW SEAT BELT CONTINUED TO TIGHTEN ON THE 9 YEAR OLD CHILD'S WAIST WHILE DRIVING, AND HE WAS UNABLE TO RELEASE THE BELT BY HAND. THEY HAD TO CUT THE SEAT BELT TO FREE THEIR CHILD. DEALER WAS NOT NOTIFIED AT THIS TIME. *AK

Seats1 injured
Filed Jul 29, 20049,375 milesCA

WHILE MOVING THE SECOND ROW, PASSENGER SEAT, BEHIND THE DRIVER, MY RIGHT-HAND, PINKY FINGERTIP WAS AMPUTATED. I WAS RUSHED TO EMERGENCY AND THEY COULD NOT REATTACH IT. I HAVE A 12 YEAR-OLD CHILD AND I AM CONCERNED THAT THIS COULD HAPPEN TO HIM OR ANOTHER PASSENGER OR YOUNGER CHILD. THIS HAS BEEN A HORRIFIC EXPERIENCE FOR MY ENTIRE FAMILY AND MYSELF PARTICULARY BECAUSE THIS SHOULD NOT HAVE HAPPENED WHILE MOVING A SEAT. THERE IS A DEFINITE DESIGN FLAW THAT NEEDS TO BE CORRECTED. *AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jul 27, 200426,000 milesTN

THIS IS A FOLLOW UP TO MY ORIGINAL COMPLAINT. AFTER MY 2004 NISSAN QUEST WAS BROUGHT TO THE DEALERSHIP IT WAS FOUND THAT ONE OF THE THREE CATALYTIC CONVERTERS WENT BAD. WHEN THE CALTALYTIC CONVERTER FAILED IT DAMAGED THE OTHER TWO, AND IN DOING SO IT DAMAGED THE ENGINE CAUSING IT TO BE REPLACED. MY VAN IS STILL IN THE SHOP BEING REPAIRED AND I HAVE NOT BEEN OFFERED ANY KIND OF COMPENSATION. I HAVE CONTACTED NISSAN COSTUMER SERVICE AND FILED A COMPLAINT AND I AM STILL AWAITING A REPLY FROM THEM. I WAS TOLD THAT THERE ARE SEVERAL "UPGRADES" FOR MY VEHICLE AND THEY WOULD CONTACT THE DEALER AND HAVE THOSE DONE WHILE MY VEHICLE WAS THERE.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jul 27, 20041,650 milesCA

POWER SLIDING DOORS ON 2004 NISSAN QUEST SE REQUIRE TOO MUCH FORCE TO REVERSE. THIS IS A SAFETY HAZARD AND ALMOST HURT ONE OF OUR CHILDREN THE OTHER DAY.*AK

Tires › Sidewall
Filed Jul 26, 20041,000 milesKY

I BOUGHT A 2004 NISSAN QUEST IN JANUARY OF 2004. IT WAS PURCHASED NEW FROM THE DEALER. THE VAN HAD GOODYEAR EAGLE LS TIRES. WE HAVE HAD THE VAN A LITTLE OVER SIX MONTHS AND HAVE HAD THREE BLOWOUTS, ALL OCCURING ON THE SIDEWALLS OF THE TIRES. THE FIRST BLOWOUT OCCURRED THE FIRST MONTH WE HAD THE VAN. WE WERE ON THE HIGHWAY. THE SECOND BLOWOUT OCCURRED AS MY WIFE WAS PULLING UP ON THE CURB TO PARK. THE THIRD BLOWOUT OCCURRED IN A PARKING LOT AS SHE WAS TURNING A CORNER. THERE WERE FOUR RAILS ON THE GROUND AND THE TIRE GRAZED ONE AND TOTALLY BLEW. THIS WAS IN A CHURCH PARKING LOT AT A VERY LOW SPEED. THE FOURTH TIRE WAS REPLACED WHEN WE NOTICED A GOUGE IN THE RUBBER OF THE TIRE.WE HAVE REPLACED ALL FOUR TIRES WITH ANOTHER BRAND. WHEN WE CONTACTED THE CAR DEALER, WE WERE TOLD THAT THERE WERE NO OTHER REPORTS OF PROBLEMS WITH THIS TIRE AND GOODYEAR WOULD NOT DO ANYTHING. MY WIFE AND I BOTH HAVE IMPECCABLE DRIVING RECORDS - NO ACCIDENTS, SPEEDING TICKETS, RECKLESS DRIVING ETC.. SO THIS IS NOT A CASE OF NEGLIGENT DRIVING ON OUR PART.*AK

Electrical System
Filed Jul 19, 200420,000 milesOK

WE PURCHASED THIS VAN IN SEP OF 2003. AT THE END OF OCT I WENT OUT TO LEAVE FOR WORK AND THE VAN WOULDN'T START. WE HAD IT TOWED (MY EXPENSE) TO THE DEALER. ONCE IT ARRIVED THERE IT STARTED FINE. A COUPLE WEEKS LATER IT DID THE SAME THING AND WE JUST WAITED UNTIL IT WARMED UP AND IT STARTED JUST FINE. WE DISCOVERED THAT IT WAS DOING THIS WHEN THE TEMPERATURE WAS BELOW 34 DEGREES. WE AGAIN TOOK IT TO THE DEALER AND THEY KEPT THE VAN FOR 2 1/2 WEEKS. THEY FINALLY TOLD US THAT THEY WERE FLYING IN A TECHNICIAN FROM CALIFORNIA TO CHANGE THE FUEL PUMP. HAVEN'T HAD THIS TROUBLE UNTIL NOW. AGAIN THIS WEEK I WENT TO LEAVE FOR WORK AND IT WOULDN'T START. (NOW IT'S 80 DEGREES OUTSIDE) THE WRECKER TRIED TO START IT 3 HOURS LATER AND IT STILL WOULDN'T START. BUT AFTER BEING TOWED AND BOUNCED AROUND IT STARTS AGAIN. THE DEALER HAS KEPT THE VAN AGAIN AND IS GOING TO CHANGE THE FUEL PUMP AGAIN. IN BETWEEN THESE 3 VISITS WE HAVE HAD TO TAKE IT IN NUMEROUS TIMES BECAUSE THE VAN WOULD HAVE NO POWER AND START OFF IN 2ND OR 3RD GEAR. EACH TIME WE TOOK IT IN WE WERE TOLD THAT NISSAN KNEW IT WAS A PROBLEM THEY JUST HADN'T FIGURED OUT HOW TO FIX IT YET. THIS WAS FINALLY FIXED 2 WEEKS AGO. WE HAVE TAKEN THE VAN IN BECAUSE THE DRIVER WINDOW STUTTERS AS IT'S ROLLED DOWN, THE DOORS RATTLE,THE PASSENGER SIDE SLIDING DOOR STICKS AND DIFFICULT TO OPEN, AND THE CARPET UNDER THE DRIVERS PEDDLES WAS CUT TOO SHORT AND KEPT PULLING LOOSE. EACH TIME I TAKE IT IN I'M TOLD THAT THERE IS NOTHING THAT CAN BE DONE. F

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Jul 16, 2004CA

3 MONTHS AFTER WE BOUGHT OUR VAN THE AIR BAG LIGHT WENT ON...3 MONTHS AFTER IT WAS SERVICED FOR THAT THE LIGHT WENT ON AGAIN... A FEW MONTHS AGO WE NOTICED THAT WHEN WE ACCERLATE THE GAS IT WOULDN'T MOVE...WE ALMOST GOT HIT BY ANOTHER CAR DUE TO THE LACK OF SPEED IT HAD..... ALSO THE DOORS WOULD RATTLE & WE WOULD HEAR A SPRINGY NOISE COMING FROM THE FRONT RIGHT SIDE BRAKES... NOT TO MENTION THAT IN APRIL OF THIS YR OUR REAR BRAKES & MACHINE ROTORS HAD TO BE REPLACED. IT'S KINDA DISAPPOINTING THAT WE PAY GOOD MONEY FOR A CAR THAT HAS BEEN IN THE SHOP 4 DIFFERENT TIMES & WE OWNED THE VAN FOR 9 MONTHS!*AK

Power Train › Automatic Transmission
Filed Jul 11, 2004TN

THREE DAYS AFTER PURCHASING MY 2004 NISSAN QUEST THE DRIVER SIDE WINDOW WOULD NOT CLOSE, AFTER 3 DAYS AT THE DEALER THE PROBLEM WAS FIXED ONLY TO HAPPEN A FEW MONTHS LATER. TODAY WHILE DRIVING 70 MPH MY VAN LOST POWER CAUSING ME TO PULL TO THE SIDE OF A BUSY INTERSTATE. WHEN I PRESSED THE GAS PEDAL THE RPM'S WOULD GO UP, BUT THERE WAS NO POWER. THE VAN WOULD NOT GO OVER 20 MPH. I CONTACTED THE DEALER AND WAS GIVEN A RENTAL CAR. I HAVE TO WAIT UNTIL MONDAY MORNING FOR THE SERVICE DEPATMENT TO OPEN. MY VAN ONLY HAS 26,000 MILES ON IT.*AK

Visibility › Defroster/Defogger/Hvac System
Filed Jul 4, 20043,396 milesNC

VENTILATION SYSTEM DOES NOT WORK PROPERLY. IT BLOWS HOT AIR ON ALL SETTINGS WITHOUT THE AIR CONDITIONING ON. NISSAN ACKNOWLEDGES THE PROBLEM EXISTS ON THIS MINIVAN BUT SAYS THERE IS NO FIX FOR IT. *AK

Power Train › Automatic Transmission
Filed Jun 28, 2004CA

WE HAVE THE 2004 SL AND HAVE HAD TWO OCCURRENCES WHERE THE CAR HAS NO POWER AND ACCELERATED VERY SLOWLY FROM A STOPPED POSITION. THIS OCCURS THE FIRST TIME THE CAR IS TURNED ON AND DOES NOT STOP UNTIL THE CAR IS SHUT OFF. IT APPEARS THAT THE TRANSMISSION IS SLIPPING SINCE THE RPMS ARE HIGH, THE ENGINE IS REVVING, BUT THE CAR IS NOT MOVING. AFTER ABOUT 35-40 MPH IT BREAKS FREE. THE DEALER HAS WITNESSED THE PROBLEM, I TOOK IT STRAIGHT THERE THE 2ND TIME IT HAPPENED. THEY HAVE DONE NOTHING TO FIX IT, CAN'T DUPLICATE. I WENT TO BBB ARBITRATION AND LOST. I AM PURSING WITH AN ATTORNEY.*AK

Equipment › Appliance › Air Conditioner
Filed Jun 26, 2004385 milesAZ

(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSEY ALL BLOW 40 DEGREES OUT OF THEIR FRONT VENTS. THE QUEST A/C SYSTEM IS UNACCEPTABLE ESPECIALLY WITH 6 MONTH TWINS IN THE VEHICLE SWEATING. THESE READINGS WERE MEASURED WITH A THERMOMETER. (3) THE QUEST HAS BEEN AT THE DEALERSHIP 4 TIMES. THE FIRST TIME THEY FOUND THE FREON LEVEL WAS UNDERCHARGED. THEY RECHARGED THE FREON AND CHECK FOR LEAKS IN WHICH NONE WERE FOUND. 2ND AND 3RD TIME, THE DEALERSHIP SAID THEY CANNOT DO ANYTHING SINCE THE A/C SYSTEM WAS OPERATING WITHIN THEIR SPECIFICATIONS. AT 104 DEGREES, THE A/C SYSTEM CAN BLOW 72 TO 78 DEGREES AND STILL BE WITHIN SPECIFICATIONS. THE SPECIFICATION RANGE IS UNACCEPTABLE WHERE OTHER VEHICLES CAN EASILY PERFORM BETTER. THIS IS BECOMING A SAFETY ISSUE LIVING IN A HOT CLIMATE. I BOUGHT THIS VEHICLE WITH MY TWINS IN MIND. IF WE KNEW THE A/C SYSTEM WAS GOING TO PERFORM POORLY THEN WE WOULD HAVE NOT PURCHASE THIS VEHICLE. 4TH TIME:AFTER CALLING 1800NISSAN1, WE TOOK THE QUEST TO ANOTHER DEALERSHIP FOR A SECOND OPINION. THEY CONSULTED WITH NISSAN ASSIST AND LOWER THE FREON PRESSURE. THIS DID NOT HELP. CALLED 1800NISSAN1 AGAIN AND THEY SAID THEY CANNOT DO ANYTHING ELSE. I'M AT THE END OF MY ROPE. *JB

Structure › Body › Door
Filed Jun 22, 2004TX

DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTIL THAT OBJECT WAS PUSHED TO 4-6 INCHES OF THE DOOR FRAME. (THE BUTTON SWITCH CAUSED THE DOOR TO CLOSE ON PEOPLE) THE CONSUMER WAS TOLD THAT THE DOOR WAS WORKING AS DESIGNED. *SC *JB

Equipment › Appliance › Air Conditioner
Filed Jun 20, 2004AZ

AIR CONDITIONING DOES NOT FEEL LIKE IT IS BLOWING AS COOL AS IT SHOULD. ALSO, HOT AIR COMING FROM FLOOR VENTS.*AK

Structure
Filed Jun 17, 20041,087 milesNC

VEHICLE PURCAHSED 3/23/04. DISCOVERED LEAKS BEGINNING 4/11/04. VEHICLE HAS SINCE LEAKED ON FOUR SEPARATE OCCASSIONS. REQUESTED INFORMATION IS AS FOLLOWS: (1) NORMAL DRIVING, (2) FOUR SEPARATE LEAKS WITH EXTENSIVE WATER ENTRY INTO THE VEHICLE, (3) FIRST LEAK DEALERSHIP RESEALED DRIVER'S SIDE SKY-VIEW WINDOW (WINDOW IN ROOF ABOVE 2ND AND 3RD ROW SEATS), SECOND TIME THEY REPLACED THE WINDOW, THIRD TIME THE RESEALED THE LUGGAGE RACK ROOF MOUNTS AND FOURTH TIME THEY RESEALED THE REAR SIDE WINDOW ON THE DRIVER'S SIDE. *JB

Power Train › Automatic Transmission
Filed Jun 15, 200415,975 milesSC

AFTER VEHICLE IS STARTED AND PLACED INTO GEAR, DRIVE OR REVERSE, THE VEHICLE BARELY MOVES. THE ENGINE REVS NORMALLY BUT THE TRANSMISSION DOES NOT RESPOND. THE ONLY WAY TO REMEDY THE ISSUE IS TO TURN THE VEHICLE OFF AND RESTART.*AK

Structure › Body › DoorFire
Filed Jun 14, 20042,000 milesNC

WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF THE NORMAL 19-26 MPG). ALSO, WITHIN THE FIRST FEW WEEKS OF OWNERSHIP, THE POWER SLIDING DOOR ON THE RIGHT SIDE OPENED INDEPENDENTLY ON TWO OCCASIONS AND FAILED TO OPEN OR CLOSE ON SEVERAL OCCASIONS, THERE WERE PROBLEMS WITH THE CONTROL BUTTONS, THE RADIO TEXT DISPLAY ON THE DASH READ MALFUNCTION MULTIPLE TIMES AND SOMETIMES IT OCCURED WHEN THE ENGINE WAS STARTED. *AK *SC THERE WAS A PROBLEM WITH THE CATALYTIC CONVERTER. *JB

Structure
Filed Jun 4, 2004CA

CONSUMER PURCHASED VEHICLE IN DECEMBER 2003, AND SOON AFTER, IT BEGAN TO RATTLE BEHIND THE DRIVER'S SIDE DOOR. CONSUMER NOTIFIED THE DEALER AND THEY FOUND NOTHING. THEN,CONSUMER CONTACTED A SECOND DEALER ,WHO ADJUSTED THE HINGE BECAUSE IT WAS LOOSE. VEHICLE RODE QUIETLY FOR ABOUT 3-4 WEEKS, THE IT STARTED TO RATTLE AGAIN. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON THIS PROBLEM, AND THAT HE SHOULD TAKE VEHICLE BACK TO THE DEALER. CONSUMER CALLED THE DEALER, AND DEALER MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE VEHICLE INSPECTED. CONSUMER SAW MANY SIMILAR COMPLAINTS ON THE WEBSITE.*AK *NM

Tires
Filed Jun 3, 20044,800 milesNY

A NEWLY PURCHASED 2004 NISSAN QUEST WITH CURRENT MILEAGE OF AROUND 4,800 MILES WHEN INCIDENT HAPPENED. WHILE DRIVING ON HIGHWAY, THE DRIVER SIDE REAR TIRE SUDDENLY BENT AND SMOKE CAME OUT. VAN WAS THEN TOWED BACK TO DEALERSHIP AND FOUND THAT THE CROSS MEMBER WAS BROKEN OFF. DEALERSHIP DENIED WARRANTY COVERAGE BECAUSE SERVICE MANAGER THOUGHT THAT SUCH DAMAGE MAY HAVE BEEN CAUSED BY A COLLISION, BECAUSE HE SAW A FEW LIGHT SCRATCHES AND A SMALLER THAN 2CM MARK ON THE RIM. I AM SURE THAT THE VAN WAS NOT HIT BY ANYTHING WHEN THE TIRE WAS BENT. THE SCRATCHES AND LITTLE MARK COULD BE CAUSED BY PULLING OVER TO SHOULDER WITH A BENT TIRE. I POINTED TO THE SERVICE MANAGER THAT THE JOINT OF THE BROKEN CROSS MEMBER WAS FULL OF RUST, A SIGN OF INCOMPLETE SEALED OVER A PERIOD OF TIME, OBVIOUSLY NOT A NEW DAMAGE CAUSED BY AN ACCIDENT. EVEN TRIED CONTACTING MANUFACTURER MANY TIMES, BUT NO SOLUTION WAS MADE BECAUSE MANUFACTURER MAKES DECISION BASED ON DEALERSHIP STATEMENT. ALSO, SQUEAKING NOISE HAS BEEN COMING OUT FROM REAR SLIDING DOORS, DEALERSHIPS STATED THAT THEY REMOVED DOORS BUT NO FINDING AND PROBLEMS STILL EXIST. *JB

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed May 23, 20043,285 milesCA

CAR WAS STARTED AND BACKED INTO STREET, UPON SHIFTING TO DRIVE, THE CAR WOULDL NOT ACCELERATE. FEELS LIKE THE TRANSMISSION IS STUCK IN THIRD GEAR. VERY DIFFICULT TO GET THE CAR TO MOVE OUT OF TRAFFIC. CAR WAS THEN PARKED. UPON SHUTDOWN AND RESTART, TRANSMISSION FUNCTIONED NORMALLY. TAKEN TO THE DEALER ON MAY 12, WITH COPIES OF MESSAGES FROM EDMUNDS.COM FROM OTHER OWNERS WITH THE SAME PROBLEM AND SUGGESTION TO REPLACE TCM. BECAUSE DEALER COULD NOT DUPLICATE THE PROBLEM THEY WILL NOT REPLACE ANYTHING.*AK

Visibility › Windshield Wiper/Washer
Filed May 20, 20043,000 milesIL

THE WINDSHIELD WIPER FLUID SPRAYED TOO LOW, CAUSING IMPAIRED VISION. THE CAUSE HAS NOT YET TO BEEN DETERMINED. *AK THE DEALER TRIED TO CORRECT THE PROBLEM BY REPLACING THE NOZZLES BUT THAT DID NOT CORRECT THE PROBLEM. THE PART HAS BEEN REPLACED TWICE. THE CONSUMER BELIEVES THE NOZZLE NEEDS TO BE REDESIGNED. THE STORAGE LID WARPED AND AS A RESULT THE LID IS NOT FLUSH WITH THE DASH. *NM

Power Train › Automatic Transmission
Filed May 18, 2004HI

TRANSMISSION PROBLEM. DROVE HOME AFTERWORK LET VEHICLE SIT FOR NO MORE THAN 15 MINS. PROCEEDED TO DRIVE VEHICLE OUT OF DRIVE WAY AT WHICH TIME I HAD NOTICED NO POWER ENGINE VERY SLUGGISH. IF IT WERE A STANDARD STICK SHIFT VEHICLE IT SEEMED AS IT WAS STARTING IN 3RD OR 4TH GEAR. I CONTINUED TO DRIVE THE VEHICLE, PROCEEDED UP A SLIGHT INCLINE OF WHICH I NEEDED TO FLOOR THE GAS PEDAL. MY CAR HAS NOW BEEN AT TONY NISSAN DEALERSHIP SINCE MAY 6, 2004. THEY HAVE ACKNOWLEDGED THAT THERE ARE OTHER VEHICLES WITH THE SAME REPORTED PROBLEM, HOWEVER THEY ARE UNABLE TO DUPLICATE THE PROBLEM. THEY HAVE BEEN IN CONTACT WITH NISSAN TECH LINE, PER NISSAN TECH LINE UNTIL THE DEALERSHIP CAN "DUPLICATE" THE PROBLEM THERE IS NOTHING THAT CAN BE DONE. PER TONY NISSAN GM HIS SERVICE DEPARTMENT HAS CHECKED EVERYTHING POSSIBLE THEY DON'T SEE ANY PROBLEM WITH THE VEHICLE THAT IT IS "OKAY TO DRIVE". I ACKNOWLEDGED, I'D PICK UP MY VEHICLE IF HE'S SAYING IT SAFE TO DRIVE, HOWEVER IF SOMETHING HAPPENS TO MYSELF OR FAMILY,I WILL HOLD TONY NISSAN AND THE GM LIABLE DUE TO THE FACT IT'S A REPORTED PROBLEM BUT, THEY CAN'T DUPLICATE IT. AS I SPOKE TO THE GM, I READ TO HIM 9 COMPLAINTS LISTED ON THIS WEBSITE REGARDING THIS TRANSMISSION ISSUE. MY COMPLAINT SHOULD MAKE 10, NOT TO MENTION THE OTHER VEHICLES HERE ON THE ISLAND OF OAHU.*AK

Structure › Body › Hood › Hinge and Attachments
Filed May 14, 2004MN

2004 NISSON QUEST, HOOD PROP ROD DESIGN FLAW. IF WIND CATCHES HOOD, PROP ROD FALLS OUT, DROPPING HOOD ON PERSON LOOKING AT ENGINE. I REPORTED IT TO NISSAN DEALER, SERVICE MANAGER SAID HE CAN NOT DO ANYTHING ABOUT IT, THAT'S JUST THE WAY THEY ARE. *AK

Latches/Locks/Linkages › Doors › Latch
Filed May 3, 2004CT

POWER SIDE DOORS WILL NOT STOP FORWARD MOTION UNLESS OBJECT IS WITHIN A VERY SMALL SAFETY ZONE APPROXIMATELY IN THE MIDDLE OF THE DOOR. ALSO, GREAT FORCE IS REQUIRED TO STOP FORWARD MOTION (ADULT MALE, BOTH HANDS PULLING HARD). FINALLY, WITH CHILD LOCK 'ON', POWER BUTTON BY DOOR WILL STILL ALLOW CHILD TO CLOSE THE DOOR FROM INSIDE AND CRUSH WHATEVER HE STICKS OUT. NISSAN MECHANIC ASSURED ME THIS IS BY DESIGN AND CANNOT BE CHANGED. *AK

Latches/Locks/Linkages › Doors › Latch
Filed May 1, 2004CA

WE PURCHASE A 2004 NISSAN QUEST MINIVAN APPROXIMATELY 3 MONTHS AGO. THE VAN HAS HAD DOOR RATTLE PROBLEMS FROM DAY ONE. THE REAR DOOR RATTLED AND THE DEALER HAS REPLACED A HINGE THAT SEEMS TO HAVE FIXED THAT. BOTH SLIDING DOOR RATTLE LIKE A BUCKET OF BOLTS. THE CAR HAS BEEN TAKEN TO SERVICE NOW 3 TIMES FOR THIS. WE WERE FINALLY TOLD THAT THIS WAS A KNOWN ISSUE WITH THE LATCHES, BUT THERE WAS NO FIX FROM NISSAN FOR THIS. A $38,000 VEHINCLE THAT RATTLES DOWN THE ROAD DUE TO POOR QUALITY WITH NO FIX KNOWN IS UNACCEPTABLE.*AK

Power Train › Automatic Transmission
Filed Apr 28, 2004OH

QUEST SL 2004 HAS FAILED TO ACCELERATE FROM A STOPPED POSITION TWICE; ONCE 2 WEEKS AFTER BUYING, AND THE SECOND ABOUT 4 WEEKS AFTER; DEALER NOT ABLE TO REPLICATE PROBLEM. WHEN THE GAS PEDAL IS DEPRESSED THE VAN DOES NOT ACCELERATE, JUST MOVES VERY VERY SLOWLY, AS IF IT WAS IN A HIGHER GEAR. WHEN CAR IS STOPPED AND TURNED OFF, THE PROBLEM GOES AWAY.

Power Train › Automatic Transmission
Filed Apr 4, 20045,000 milesIL

HAD AN EPISODE WHERE THE AUTOMATIC TRANSMISSION WOULDN'T GO INTO THE RIGHT GEAR. WHEN ACCELERATING FROM A STOP, THE ENGINE RACED AND TOOK ALOT OF POWER TO START ROLLING. AT HIGHWAY SPEEDS, THE CAR ACTED NORMALLY, BUT IN SLOWER SPEEDS, THE ENGINE MISBEHAVED AGAIN. THE PROBLEM RESOLVED WHEN THE CAR WAS TURNED OFF AND ON AGAIN. *NM

Power Train › Automatic Transmission
Filed Apr 1, 2004200 milesCA

THE TRANSMISSION OPERATED POORLY. WHEN PULLING OUT FROM A COMPLETE STOP, THE VEHICLE ACCELERATED TO 25 MPH WITHIN 225 FEET WITHOUT PRESSING ON GAS PEDAL. THE DRIVER HAD TO PRESS THE BRAKE PEDAL REALLY HARD TO SLOW DOWN. *AK THIS OCCURRED ON DOWNHILL SLOPES AND WAS AN ONGOING PROBLEM. *SC *JB

Power Train › Automatic Transmission
Filed Mar 31, 20043,012 milesCA

2004 NISSAN QUEST WOULD NOT SHIFT OUT OF 3RD GEAR EVEN FROM DEAD STOP. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 16, 200410,000 milesNH

DURING COLD WEATHER IT WOULD BE HARD FOR THE CONSUMER TO CLOSE THE REAR PASSENGER DOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 13, 2004100 milesMI

POWER SLIDING DOORS RATTLE SEVERLY AND DO NOT CLOSE PROPERLY. SOMETIMES THE LATCH IN THE DOOR STICKS IN THE CLOSED POSITION AND WILL NOT ALLOW THE DOOR TO CLOSE AND LATCH. BACK HATCH OPENS ON ITS OWN. THIS HAS HAPPENED 4 TIMES, ONCE AS WE WERE BACKING OUT OF THE GARAGE AND IT RIPPED OFF THE COVER OVER THE LICENSE PLATE LIGHTS. SOMETIMES THE IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION. THE KEY WILL NOT COME OUT OF THE IGNITION IF THE SWITCH IS NOT IN THE OFF POSITION. THE VEHICLE HAS BEEN IN FOR SERVICE FOR THESE ISSUES 3 TIMES WITH NO SUCCESS.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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