POOR HOOD DESIGN NEAR THE WIPERS, THE INCLINATION OF THE HOOD NEAR THE WIPERS REFLECTS THE SUNLIGHT DIRECTLY ON TO THE DRIVER EYES AND THE INTENSITY IS SO HIGH THAT IT OBSTRUCTS VISION AND COULD LEAD TO FATAL FRONT COLLISION AND THE DRIVER MAY NOT ASSESS THE DISTANCE OF BRAKING BEFORE THE IMPACT IN EMERGENCY SITUATIONS. THE FIRST OCCURRENCE HAPPENED TO ME WHILE DRIVING BETWEEN 12:30 PM AND 1:30 PM AND THE MOST RECENT OCCURRENCE WAS WHEN DRIVING ON I76 TURNPIKE PHILLY TO PITTSBURGH WEST BOUND AROUND 3:30 PM TO 6:00 PM THE SUNLIGHT REFLECTION WAS CAUSING ME DISCOMFORT IN MY VISION. THIS CAN BE AVOIDED BY ADJUSTING THE SEAT HEIGHT ALL THE WAY TO THE LOWEST LEVEL AND I BEING 6 FT TALL WAS NOT A PROBLEM IN DRIVING AT THIS SEAT POSITIK . EVERY DRIVER HAS A COMFORT ZONE OF SEAT LEVEL AND UNFORTUNATELY MY SEATING POSITION FALLS WHERE THE REFLECTION CAUSES A SERIOUS PROBLEM. NISSAN HAS TO FIND A WORKAROUND ON THIS ISSUE AND HAS TO CONSIDER IT VERY SERIOUSLY AND TAKE IMMEDIATE ACTION. *TR
2015 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
TL*THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CODE NEEDED TO BE RESET. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE POWER WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.
WHEN ON A TEST DRIVE WITH THE NEW 2015 MURANO ON THE HIGHWAY, I ENCOUNTERED A SEMI INFRONT OF ME AND TO THE RIGHT OF ME; A TYPICAL EVERYDAY OCCURRENCE WITH MY 80 MILE DRIVE TO/FROM WORK. THIS IS THE POINT THAT SCARED ME-- IT FELT AS IF THE MURANO WAS BEING LIFTED OFF THE GROUND AND THE WHOLE VEHICLE WAS FLOATING BACK AND FORTH, THE SALES PERSON STATED I JUST CAUGHT SOME DRAFT FROM THE SEMI'S. I STATED EVERYDAY TO/FROM WORK 80 MILES IN A SMALL 4 DOOR CAR AND ALSO A FULLSIZE CREWCAB TRUCK, THE VEHICLE VARIES ON DAYS. I HAVE NEVER ENCOUNTERED THIS FEELING IN 32 YEARS OF DRIVING AND WAS VERY NERVOUS ABOUT THE SITUATION I WAS GLAD THE ROAD WASN'T WET OR ICY MAKING ME WONDER IF I WOULD HAVE SPUN OUT. I REALLY WANTED THIS NEW MURANO BUT NOW I AM BACK TO SQUARE ONE ON THE VEHICLE SEARCH. I AM NOT SURE IF IT HAS TO DO WITH THE NEW FRONTEND OR LIGHTER DESIGN OR NOT. I WANTED TO INFORM SOMEONE ELSE ABOUT THIS SITUATION SO IT CAN BE LOOKED INTO. THE DEALERSHIP SAID IT WAS NOTHING AND TRIED TALKING ME INTO TAKING IT THEN AND THERE. OF COURSE IT TURNED INTO I HAVE OTHER CARS TO TEST NOW AND AS I WAS WALKING AWAY I JUST HEARD HYSTERICAL LAUGHING. GOOD CUSTOMER SERVICE FOR A SERIOUS CUSTOMER. I AM SO HAPPY I DID A TEST DRIVE ON THE HIGHWAY FIRST. "THIS IS A DANGEROUS SITUATION AND NEEDS TO BE LOOKED INTO BEFORE SOMEONE GETS KILLED." *TR
ADAPTIVE STEERING FAILED AT BELOW FREEZING TEMPERATURE. LOST ABILITY TO STEER IN A CURVE AND HIT ANOTHER CAR. AFTER, CAR COULD NOT BE DRIVEN, AS STEERING WAS TOTALLY INOPERATIVE. STEERING WHEEL ACTUALLY TURNS 360 DEGREES OVER AND OVER WITH NO AFFECT ON THE FRONT WHEELS. FRONT WHEELS ACTUALLY ENDED UP IN A "PIGEON TOE" ALIGNMENT AND THE CAR COULD NOT BE TOWED...UPDATED 03-16-15 *BF.....UPDATED 03-23-15 *BF UPDATED 9/26/2017*CN
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Nissan Murano → · Every Murano year → · How the figures are calculated →