2015 Nissan Murano complaints

TWO WEEKS AGO I WAS BACKING OUT OF MY GARAGE AS ALWAYS AND HIT MY OTHER VEHICLE. THE BACKUP SENSOR DIDN'T SOUND. I NOW HAVE A DENT. IT HAPPENED AGAIN LAST WEEK AWAY FROM HOME BUT LUCKILY I HAD SOMEONE DIRECTING ME AND I WAS RIGHT ON THE CAR AND NO SENSOR WENT OFF. MY VEHICLE IS A 2015 NISSAN MURANO. I FEEL THAT I SHOULD BE A PART OF RECALL. I PURCHASED IT IN MARCH 2019 AND PURCHASED EXTENDED WARRANTY.

MY NISSAN MURANO HAS AN AUTOMATIC EMERGENCY BRAKING (AEB) SAFETY FEATURE. ABOUT A WEEK AGO, I WAS PULLING OUT OF THE GARAGE AT WORK. A CAR IN THE LANE TO MY RIGHT AND A LITTLE AHEAD OF ME, BUT NOT IN FRONT OF ME. I SLOWED AS I APPROACHED A SPEED BUMP. SPEED AT THIS TIME WAS LESS THAN 10MPH - ABOUT 5 MPH. ONCE SLOWED, TO GET OVER THE SPEED BUMP, I NEEDED TO PRESS ON THE GAS. THE AEB SYSTEM BEEPED QUICKLY AND LOUDLY. THE AEB SYMBOL FLASHED ON MY DASHBOARD. THEN, SUDDENLY AND ABRUPTLY, THE CAR STOP. THE AEB SYSTEM STOPPED THE CAR. AS IT DID, I LOOKED UP. THE OTHER CAR IN THE LANE NEXT TO ME HAD MANAGED TO GO OVER THE SPEED BUMPS WELL BEFORE ME AND WAS NEVER COMING INTO MY LANE. THE ONLY OTHER THING NEAR ME WAS THE SPEED BUMP SIGN THAT STRADDLED THE MEDIAN TO THE LEFT. BUT AGAIN, IT WAS NOT IN MY LANE. I WAS NOT IN ANY DANGER OF HITTING ANYTHING. THANKFULLY, THE CAR BEHIND ME WAS ABOUT 20 FEET AWAY OR IT WOULD HAVE REAR-ENDED ME. I WAS SCARED AND CONFUSED, BUT HAD TO KEEP GOING TO NOT BLOCK THE EXIT LANES. AFTER THAT INCIDENT, I NOTICED THAT THE AEB LIGHT ON MY DASH WOULD FLASH, SOMETIMES BRIEFLY, AGAIN, WHEN I WAS NOT IN ANY DANGER. IN ONE INSTANCES, I PULLED INTO A LANE AS I EXITED A GAS STATION BEHIND A CAR WAITING AT A RED LIGHT. THERE WAS A CAR IN FRONT OF ME SO I APPROACHED SLOWLY TO GET IN LINE AT THE LIGHT. THE LIGHT TURNED GREEN. AND AS I PRESSED THE GAS TO BEGIN TO ACCELERATE, THE AEB LIGHT FLASHED. THIS TIME, THE CARS BEHIND ME WERE CLOSER AND STARTING TO PICK UP SPEED

CVT TRANSMISSION IS A CLASSIC NISSAN FAILURE. I HAVE TAKEN THE CAR MULTIPLE TIMES TO MY LOCAL NISSAN DEALER. 1ST TIME, THEY REPLACED A FAULTY VALVE BODY, 2ND TIME THEY REPROGRAMMED THE SOFTWARE, 3RD TIME THEY DID A VIBRATION SOFTWARE UPDATE. STILL SHUDDERS IN LOWER GEARS, STILL HAS A VIBRATION WHILE IDLE, BUT THEY CLAIM THAT THEIR TECHNICIANS "CAN'T FEEL IT" OR THAT THEY "CAN'T GET THE CAR TO DUPLICATE". RIDICULOUS. THEY KNOW THE TRANSMISSION IS FAULTY AND THEY DON'T WANT TO FOOT THE BILL.

I HAVE HAD SEVERAL "ELECTRICAL" PROBLEMS WITH THIS VECHICLE- I PURCHASED IT FEB. 2016. IN JULY 2018- MY XM RADIO STOPPED WORKING. MADE 12 TRIPS TO NISSAN-THEY FINALLY REPLACED IT IN DEC. 2018!! NOW JUNE 2019 MY BACK UP CAMERA STOPPED WORKING AND THE DASH BOARD DOESN'T SHOW THE COMPASS AND THEN THE CONTROLS ON MY STEERING WHEELS DOESN'T WORK WHEN I'M DRIVING. UGH! THIS IS RIDICULOUS CAR ONLY HAS 17,000 MILES I SHOULD NOT BE HAVING SO MANY ELECTRICAL PROBLEMS I'M ACTUALLY CONCERNED ABOUT MY SAFETY. DEALING WITH NISSAN IS ALSO HORRIBLE- NOW I HAVE NISSAN CORP INVOLVED AS I JUST FOUND OUT MY "BASIC WARRANTY" IS EXPIRED (NEWS TO ME?) AND THEY EXPECT ME TO PAY FOR REPAIRS/REPLACEMENT NOT FAIR!! I BEEN THROUGH HELL WITH THIS CAR- THIS IS ONLY A SMALL PART OF WHAT I'VE BEEN THROUGH BUT NOW THIS IS MY NEW ISSUE. DOES IT EVER STOP WITH THIS VEHICLE???? NEVER, EVER BUY A NISSAN. CAN YOU HELP??

SLUGGISH ACCELERATION AND SHUDDERING AT SPEEDS BELOW 35 MPH. I AM NOT SURE WHAT IS CAUSING IT BUT IT ALMOST ACTS LIKE IT COULD DIE. I RELEASE MY FOOT FROM THE GAS PEDAL AND THEN PUSH IT AGAIN TO GET THE HESITATION TO STOP AND CONTINUE DRIVING. THIS HAS HAPPENED MORE THAN 4 TIMES SINCE I BOUGHT THE VEHICLE IN APRIL 2019.

TWO DANGEROUS ISSUES. FIRST IS WHEN I AM WAITING TO PULL INTO TRAFFIC AND HAVE TO GIVE IT A FAST START. THE CAR TOTALLY FAILS AS I DO THIS. I MOVE ABOUT 5 FEET AND THE CAR DOES NOTHING, LEAVING ME HANGING OUT WITH TRAFFIC APPROACHING. EVENTUALLY, AFTER PUSHING THE GAS PEDAL, IT RESPONDS. THE SECOND ISSUE HAPPENED RECENTLY. THE CAR WOULD NOT DRIVE MORE THAN 30 MPH. I WAS DRIVING DOWN A TYPICAL RURAL ROAD AND THE CAR JUST GAVE UP, ALLOWING ME TO GO 30 MPH AT THE MOST. EVENTUALLY COOPERATED AFTER I STOPPED. BOTH PROBLEMS ARE VERY DANGEROUS.

MY BARELY 3 YEAR OLD VEHICLE RECENTLY BEGAN DISPLAYING A WARNING THAT THE ANTI COLLUSION SYSTEM WAS NOT FUNCTIONAL AND I NOTICED THIS ALSO DISABLED AND DISENGAGED THE CRUISE CONTROL RESULTING IN SUDDEN DECELERATION .THIS PROBLEM SEEMS TO RESET WHEN CAR IS STARTED AND REOCCURS AFTER 15 OR 20 MINUTES DRIVING . I TOOK THE CAR TO A NISSAN DEALERSHIP SERVICE DEPT BOTH REPS AT THE DESK TOLD ME THE PROBLEM WAS A RECALL ON THE LESS EXPENSIVE MORE COMMON ROGUE MODEL BUT NOT ON THE MURANO WHICH USED THE VERY SAME COMPONENTS AND ALSO TOLD ME IT WAS VERY EXPENSIVE TO FIX .I SEARCHED ON LINE AND ON NUMEROUS SITES FOUND IT WAS A VERY COMMON SERIOUS DEFECT WITH A BOSCH SUPPLIED SENSOR ON THE RADAR . WHY ARE THEY FIXING ONE MODEL BUT NOT THE SAME DEFECT ON THE MURANO .THIS IS A DRIVING SAFETY FEATURE I CONSIDERED ESSENTIAL TO MY PURCHASE AND WHEN SUDDENLY FAILS DISENGAGING CRUISE CONTROL PRESENTS A VERY DANGEROUS SITUATION . THE MANUFACTURER IS WELL AWARE OF THE ISSUE AND INSISTS I PAY TO DIAGNOSIS AND AT THIS POINT PAY A VERY LARGE REPAIR BILL TO REPAIR ,,,,UNACCEPTABLE !

ANTI COLLISION LIGHT FALSELY ILLUMINATES OFTEN, INDICATING IMPENDING COLLISION. NISSAN HAS MANY REPORTS OF THIS PROBLEM, BUT NEEDS TO RECALL. WIFE IS AFRAID TO DRIVE THE VEHICLE. THIS MAINLY CITY DRIVING. DEALER (LAMB NISSAN, PRESCOTT, AZ) SAYS IT WILL COST $1600 TO REPLACE FORWARD RADAR SENSOR. ONLY 36782 MILEAGE. IT IS POSSIBLE THE CAR WILL SLAM TO A STOP FOR NO REASON, AS HAS HAPPENED TO OTHERS.

WIFE WAS RETURNING HOME FROM WORK AT 2330 HOURS AND SMELLED PLASTIC BURNING. SUV IS EQUIPPED WITH CLIMATE CONTROLLED HEATED/COOLED SEATS. THE CONTROL KNOB FOR THE DRIVER SEAT NO LONGER LIGHTS UP. SEAT INOPERABLE. TOOK VEHICLE TO LOCAL NISSAN DEALER FOR INSPECTION. TECHNICIAN STATED " LEFT FRONT CLIMATE CONTROL UNIT HAS MELTED TERMINALS AND HARNESS CONNECTOR". THIS ACTION NEVER BLEW A FUSE? TECHNICIAN COULD NOT EXPLAIN HOW THIS HAPPENED. CONTACTED NISSAN ON 25 MARCH AN 1 APRIL, 2019. NOT CONCERNED ABOUT IT? THIS COULD HAVE POTENTIALLY RESULTED IN AN ELECTRICAL SHORT/FIRE.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY EXPLODED WITH A LOUD BOOMING SOUND. GLASS SHATTERED, BUT THE CONTACT WAS NOT INJURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. GULF COAST NISSAN (3000 NORTH HWY 288, ANGLETON, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. ALSO, THE CHECK ENGINE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN SERRAMONTE (LOCATED AT 1500 A COLLINS AVE, COLMA, CA 94014, (650) 550-7200) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL INTERMITTENTLY FAILED TO ILLUMINATE. THE CONTACT CALLED NISSAN SERRAMONTE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

THE MURANO HAS APPROXIMATELY 35,000 MILES ON IT. IT WAS DRIVING FINE WITHOUT ANY STRANGE NOISES. IT SUDDENLY LOST POWER AND WOULD NOT GO FASTER THAN 2 MPH. LUCKILY IT WAS ON A DEAD END ROAD AND THERE WAS TRAFFIC AROUND OR IT WOULD HAVE BEEN HIT AND THE DRIVER WOULD HAVE BEEN SEVERELY INJURIES IF NOT KILLED. THERE WAS ABSOLUTELY NO WARNING AND NO LIGHTS ON THE DASHBOARD. IT IS GOING TO COST $800 TO FIX AS IT HAS BEEN DIAGNOSED AS THE ALTERNATOR. THE VEHICLE HAD TO BE TOWED.

WE PURCHASED OUR 2015 NISSAN MURANO PLATINUM ON 1/10/2019. THE VEHICLE HAS 36,106K. ON 1/13/2019 WE FELT A SLIGHT JUDDER WITH THE VEHICLE. WE AGAIN FELT A JUDDER ON 1/15/2019, WHICH WAS MORE SEVERE. ALTHOUGH NO SERVICE LIGHT WAS PRESENT, WE IMMEDIATELY CONTACTED THE DEALER AND SCHEDULED SERVICE FOR 1/16/2018. UPON COMPLETION OF THE SERVICE CALL, THE DEALER INDICATED THAT THE VALVE BODY WOULD NEED REPLACED, WHICH IS COVERED UNDER WARRANTY. I HAVE READ SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH NISSAN CVTS. IT IS A CLEAR DANGER TO THE CONSUMER THAT IF THE CVT CONTINUES TO JUDDER AN ACCIDENT IS LIKELY. IN ADDITION, ISSUES WITH THE CVT CAN CAUSE A COMPLETE FAILURE OF THE VEHICLE, CAUSING SERIOUS HARM TO THE CONSUMER. CARS WILL GIVE A SERVICE LIGHT WHEN AN ISSUE AS TRIVIAL AS TIRE PRESSURE, LOW FUEL AND CHANGE ENGINE OIL OCCUR. WHY WHEN A MAJOR MECHANICAL ISSUE IS OCCURRING IS THE CAR NOT ALERTING THE OPERATOR OF A POTENTIALLY DEADLY CONSEQUENCE??!!

DRIVER'S SEAT-BELT DOESN'T RELEASE WHEN YOU PUSH THE BUTTON. YOU HAVE TO PULL THE BUCKLE OUT WITH A PRETTY STIFF JERK. THE CAR IS STATIONARY.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK VIOLENTLY, AN ABNORMAL VIBRATION WAS FELT, AND THE BRAKING WAS UNSTABLE. THE FAILURES OCCURRED WITH NO WARNING. THE DEALER (GRANITE NISSAN, 2626 E MALL DR, RAPID CITY, SD 57701, (605) 342-3400) TEST DROVE THE VEHICLE AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE FAILURES RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND SUGGESTED TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

ENGINE SURGES AT LOW SPEED AND IN CRUISE CONTROL AT HIGH SPEED

NISSAN. CONSUMER WRITES IN REGARDS TO ISSUE WITH ILLUMINATING LIGHTS AROUND THE RADIO AND A/C. *LD *JS

PURCHASED THE MURANO 5/15/2018. ALMOST IMMEDIATELY NOTICED A PROBLEM WITH BRAKING/ACCELERATION. THE PROBLEM OCCURS WHEN I START TO APPLY MY BRAKES TO SLOW DOWN THE ENGINE SEEMS TO REV UP CAUSING THE VEHICLE TO ACCELERATE FORWARD. THIS REQUIRES A NEED FOR ME TO SLAM ON THE BRAKES IN ORDER TO GET THE VEHICLE TO STOP AND GET IT BACK UNDER CONTROL. THE STRANGE THING IS THAT THIS OCCURS ONLY ABOUT 1/3 OF THE TIME. HOWEVER I FEEL THIS CREATES A MAJOR SAFETY HAZARD TO ME AND OTHERS AROUND ME ON THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO MY LOCAL NISSAN DEALER ON ON 2 OCCASIONS TO HAVE THEM CHECK THIS OUT. UNFORTUNATELY THEY SAY NOTHING IS WRONG BUT THE MECHANIC SAYS HE KNOWS WHAT I AM TALKING ABOUT BECAUSE HE HAS EXPERIENCED IT BEFORE WITH OTHER VEHICLES. HE ALSO SAYS THERE ARE NO RECALLS FOR THAT ISSUE.

CAR HESITATES WHEN ACCELERATING CAUSING A DANGER WHEN CAR DOES NOT GO AS EXPECTED WHEN PULLING INTO TRAFFIC. IT ALSO JERKS AND SHUDDERS AT LOWER SPEEDS, THE CAR SHAKES SOMEWHAT VIOLENTLY AND WILL STOP IF YOU FLOOR THE GAS PEDAL. BOUGHT THE CAR BRAND NEW FROM DEALER AND HAVE BROUGHT IN FOR THE ISSUE TO BE TOLD THE COMPUTER DOESN'T SEE A PROBLEM. I DRIVE THE CAR DAILY I KNOW THERE IS AN ISSUE AND IT IS DANGEROUS TO DRIVE WHEN IT CHOOSES NOT TO GO WHEN ACCELERATING.

AT ABOUT 10,000 MILES AT LOW SPEEDS ON LOCAL CITY ROADS, I COULD SOMETIMES FEEL VIBRATIONS AND A LACK OF ACCELERATION THAT FELT LIKE THE TRANSMISSION COULDN'T DECIDE WHAT TO DO. ALWAYS AT SPEEDS UNDER 20 MPH AND GENERALLY WHEN EITHER SLOWING DOWN FOR AN INTERSECTION OR STARTING TO SPEED UP WHEN THE TRAFFIC LIGHT TURNED GREEN IN TIME THAT I DIDN'T NEED TO FULLY STOP. AFTER A FEW OF THESE I TOOK CAR TO DEALER AND THE FIRST TIME THEY SAID THERE HAD BEEN NO ERROR CODES GENERATED AND TO JUST KEEP DRIVING IT. AFTER THE SECOND OR THIRD TIME I TOOK IT TO THE DEALER, NOW WITH 12,839 MILES ON IT THEY REPROGRAMMED THE STEERING ANGLE ADJUSTMENT AND THE PROBLEM SEEMED TO GO AWAY. HOWEVER, NOW AT 21,000 MILES, IT SEEMS TO BE COMING BACK AGAIN. I FEEL LIKE THE CVT AND COMPUTER HAVE A PROBLEM COMMUNICATING WITH EACH OTHER IN THESE LOW-SPEED SITUATIONS. THIS HESITATION IN ACCELERATION COULD CAUSE A SERIOUS ACCIDENT AND CERTAINLY FEELS UNSAFE.

TAKATA RECALL. WHEN COMING TO A COMPLETE STOP JUST UNDER 20 MILES PER HOUR THE TRANSMISSION GRABS AND SLOWS YOU DOWN AND THEN RELEASES. THIS CAUSES YOU TO STOP SHORT OR STOP TOO FAR AHEAD. EITHER WAY CAN BE DANGEROUS. PLEASE GIVE US A RECALL. I DON'T FEEL SAFE

OCS IS SHOWING PASSENGER SEAT EMPTY EVEN WHEN OCCUPIED. AS A RESULT, THE PASSENGER FRONTAL AIR BAG MAY BE TURNED OFF AND NOT DEPLOY IN THE EVENT OF A CRASH. THIS PROBLEM WAS LISTED IN NHTSA CAMPAIGN NUMBER 16V-244 DATED APRIL 29, 2016.

MY 2015 NISSAN MURANO STARTED HAVING SOME TRANSMISSION PROBLEMS AT AROUND 20K MILES. ON LOW REVS SPECIALLY THE TRANSMISSION JERKS AND SHUDDERS. IT'S LIKE IT CAN'T SELECT THE PROPER GEAR AND IT'S A COUPLE GEARS UP FROM WHERE IT SHOULD BE. THE VIBRATION IS VERY ANNOYING AND POTENTIALLY UNSAFE. I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THEY COULD FEEL THE PROBLEM, BUT THAT THERE ARE NO LIGHTS IN THE DASHBOARD. SUGGESTED TO KEEP DRIVING THE CAR UNTIL A SERVICE LIGHT SHOWS UP. I THINK THIS IS UNACCEPTABLE. I WAN TO SELL MY CAR NOW, BUT NO ONE WOULD BUY A CAR THAT SHAKES ON LOW REVS.

MY CAR THAT HAD LESS THAN 60,000 MILES ON IT HAS HAD TO HAVE THE ANTILOCK BRAKE SYSTEM REPLACED, THE TRANSMISSION REPLACED, THE LEATHER SEATS HAVE TEARS ON BOTH SIDES OF THE REAR SEAT, THE WINDSHIELD HAS OVER A DOZEN CHIPS IN IT AND MOST RECENTLY, WHEN DRIVING, MY GAS GAUGE WENT TO EMPTY ALTHOUGH I HAD JUST FILLED IT UP LESS THAN 16 HOURS EARLIER AND HAD NOT DONE ANY DRIVING. I PULLED OVER ON THE SIDE OF THE HIGHWAY, TURNED MY CAR OFF AND BACK ON AND THE GAUGE RESET ITSELF. MY CAR IS NOW OUT OF WARRANTY AND I'M WAITING FOR THE NEXT MAJOR THING TO HAPPEN.

WHEN BACKING UP IN A PARKING LOT, BRAKES WERE APPLIED TO STOP THE VEHICLE BUT BRAKE PEDAL WENT TO THE FLOOR AND DID NOT STOP VEHICLE. VEHICLE WAS SHIFTED INTO PARK AND VEHICLE THEN CAME TO A STOP.

TL* THE CONTACT OWNED A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, SHOULDER, LOWER BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE FRONT AND TWO REAR PASSENGERS SUSTAINED HEAD, SHOULDER, NECK, ARM, BACK, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

THE TRANSFER CASE AND AXLE SEALS ON MY 2015 NISSAN MURANO HAVE BEEN LEAKING AND THE DEALER HAS HAD THE VEHICLE THREE DIFFERENT TIMES, WITHIN THE LAST MONTH AND A HALF, FOR NUMEROUS DAYS. THERE WAS 27,091 MILES ON IT WHEN I TOOK IT IN ON 11-08-17. THE DEALER HAS PROVIDED A RENTAL EACH TIME. THE THREE DATES THE VEHICLE WENT INTO THE DEALER ARE: 11-08-17, 12-02-17 AND 12-19-17. I FILED A CASE WITH NISSAN UNDER CASE #29147756 AND GAVE THEM A COPY OF THE TITLE SHOWING THAT IT WAS PURCHASED THROUGH MY FAMILY'S BUSINESS, BURKINS & FOLEY. I WILL PROVIDE YOU WITH A COPY IF NEEDED.

ON THE MORNING OF NOVEMBER 7, 2017, THE FRONT/SLIDING PORTION OF THE SUNROOF ON MY 2015 NISSAN MURANO SPONTANEOUSLY EXPLODED WHILE I WAS DRIVING DOWN I-5 IN SEATTLE, WA, AT THE POSTED SPEED (60 MPH). THE SOUND OF THE EXPLOSION WAS DEAFENING (I THOUGHT THAT A GUNSHOT HAD BEEN FIRED AT MY VEHICLE, AND/OR I HAD HAD A CATASTROPHIC TIRE BLOWOUT). LUCKILY THE RETRACTABLE FABRIC "SHIELD" BETWEEN THE SUNROOF AND THE INTERIOR OF THE VEHICLE WAS DEPLOYED, AND THE SHATTERED GLASS DID NOT FALL ON ME. I WAS ABLE TO PULL OFF THE FREEWAY AND PREVENT LARGE CHUNKS OF GLASS FROM FLYING INTO ON-COMING TRAFFIC. I SUBSEQUENTLY REPORTED THIS INCIDENT TO MY INSURANCE COMPANY, AND THE SUNROOF WAS REPLACED BY MY INSURER (THE COST OF THE REPLACEMENT GLASS WAS APPROXIMATELY $1500; I PAID A $250 DEDUCTIBLE, AND THE INSURANCE COMPANY PAID THE REST).

I WAS DRIVING MY CERTIFIED PRE-OWNED 2015 NISSAN MURANO WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT, A CAR THAT I JUST PURCHASED 2 WEEKS AGO WHEN THE FRONT HALF OF THE PANORAMIC SUNROOF SUDDENLY EXPLODED. I WAS NOT UNDER AN UNDERPASS, THERE WERE NO CARS RIGHT NEXT TO ME. IT SOUNDED LIKE A GUN SHOT & GLASS CAME SHATTERING DOWN THE FRONT & BACK SEAT WHERE MY DAUGHTER WAS IN HER CAR SEAT. THIS WAS AN ABSOLUTELY TERRIFYING, DANGEROUS EXPERIENCE THAT COULD HAVE ENDED A LOT WORSE. I CONSIDER MY DAUGHTER & I LUCKY THAT WE WERE NOT INJURED BUT FROM WHAT I HAVE READ, THIS IS NOT AN UNCOMMON OCCURRENCE. THIS SAFETY ISSUE WITH EXPLODING SUNROOFS NEEDS TO BE RESOLVED AS THIS IS A VERY DANGEROUS ISSUE THAT CONSUMERS SHOULD BE AWARE OF BEFORE BUYING A NISSAN OR ANY CAR WITH A SUN ROOF.

I WAS DRIVING MY WIFE AND DAUGHTER YESTERDAY, WHEN ALL OF A SUDDEN THE CAR SHUTS OFF. THE CAR BEHIND ME ALMOST RAN INTO THE BACK OF MY CAR. ANOTHER TIME ON THE HIGHWAY, THE CAR SHUTS OFF AND I ALMOST HAD A ACCIDENT. I AM SCARED THAT THIS CAN HAPPEN AGAIN AND I WILL BE PUTTING MY LIFE AND MY FAMILY'S LIFE IN DANGER.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE AT A STOP LIGHT AND WAITING FOR THE LIGHT TO TURN GREEN, THE CONTACT ATTEMPTED TO ACCELERATE WHEN THE COLLISION AVOIDANCE MONITORING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF A BUSY INTERSECTION. THE CONTACT INDICATED THAT THE FAILURE ALSO OCCURRED ONE TIME PREVIOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER (GARDEN CITY NISSAN IN HEMSTEAD, NY) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 12/13/2017 *LN CONSUMER STATED THE MANUFACTURE WAS NOTIFIED 9/27/17. THE SPECIALIST SAID THAT HE DID NOT FIND ANY PROBLEM. ON 6/28/17, CONSUMER MADE A REPORT TO THE DEALER ABOUT THE BRAKES BUT IT WAS NOT DOCUMENTED BY THE SERVICE ADVISOR. UPDATED 7/23/18*JB *TR

CVT SHUDDERS AT LOW SPEEDS 20 - 40 MPH, THE FEELING IS AS IF THE GEARS ARE JAMMING AND BANGING AGAINST EACH OTHER; IMMEDIATELY RELEASING ACCELERATOR AND PRESSING FOR HARDER ACCELERATION TEMPORARY SUPPRESSES THIS BEHAVIOR. ANY INCLINES WHERE CAR SLOWS DOWN AND RPM FALLS CAN LEAD TO REOCCURRENCE OF THE SAME. HAPPENS 2/3 TIMES WHEN THESE CONDITIONS DESCRIBED ABOVE HAPPEN. I BELIEVE THE 'D'-STEP ARTIFICIAL SHIFTER TECHNOLOGY IS GOING OUT OF SYNC WITH REST OF TRANSMISSION ROTATION SPEED AND CAUSING THE GEARS TO GRIND DURING THOSE D-STEP ADJUSTMENTS.

VEHICLE HESTIATES - IT JERKS AND SHUDDERS WHEN ACCELERATING NORMALY AROUND 20 MPH, AND ALSO AROUND 40 MPH. IT FEELS LIKE THE TRANSMISSION ISN'T SHIFTING PROPERLY AND CAUSING ABNORMAL VIBRATION AND INSTABILITY WHILE TRYING TO ACCELERATE NORMALY. THE VEHICLE IS IN MOTION ON CITY STREETS AND URBAN HIGHWAYS WHEN THIS HAPPENS. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST COUPLE OF MONTHS - AND AS RECENTLY ON SUNDAY AUGUST 27, 2017.

TIRES ARE LOSING PARTICLES OF THE RUBBER. THE TIRES ARE DETERIORATING IN THE MIDDLE MOSTLY

LESS THAN 48 HOURS OF OWNERSHIP AND VIVA NISSAN OF EL PASO TX WOULD NOT TAKE BACK THIS VEHICLE THAT HAS A HORRIBLE GLARE REFLECTION FROM THE SUN WHEN THE STYLIZED HOOD ANGLES REFLECT BACK LIGHT INTO THE VEHICLE AND AGAINST OTHER DASH CHROME ACCENTS. DEALER DID, HOWEVER, SEND US TO HIS "FAVORITE" AUTO TINT SHOP, UNIVERSAL TINTING IN EL PASO TX. THEY WERE TOLD BY THE DEALER TO PUT ON A 70% OPTIK NANO CERAMIC TINT ACROSS THE WINDSHIELD AND SEND THE NISSAN DEALER THE BILL OF $100. THAT COMPANY DID SUCH A RUSH JOB AND LEFT BUBBLES AND VISUAL IMPRESSION OF VIEWING THROUGH A FISHBOWL, NOT TO MENTION THE SLIME RESIDUAL FROM THE APPLICATION THAT WAS LEFT ALL ACROSS THE LEATHER DASH BOARD. 82 HOURS AFTER PURCHASE WE REVIEWED THAT 70% IS NOT STREET LEGAL IN NEW MEXICO WHERE THE CAR DEALER KNEW WE RESIDED, SO WE TOOK THE CAR TO A NM WINDOW TINT COMPANY WHO WILL BE REMOVING THE "DIRTY JOB" (AS THEY DESCRIBED IT) AND WILL DO A CLEAN, CLEAR JOB USING 80% CERAMIC TYPE PRODUCT (BLUE AIR 80 BL SR HPR). FIRSTLY, WHY AFTER LESS THAN 48 HOURS DID THE DEALER, VIVA NISSAN OF EL PASO TEXAS NOT FOLLOW OUR REQUEST TO FREEZE THE FUNDING AND LET US RETURN THE 2015 MURANO AND SELECT ANOTHER LESS DANGEROUS VEHICLE TO DRIVE? SECONDLY, WHY WOULD A 3RD PARTY WINDOW TINTING COMPANY OFFER A SOLUTION THAT WAS NOT STREET LEGAL IN OUR RESIDING STATE? AND MOST IMPORTANTLY, WHY ISN'T NISSAN BUILDING THESE OVERGLASSED, OVER CLASSED, OVER STYLEIZED VEHICLES WITH SUCH REPEATING COMPLAINTS OF GLARE WITHOUT PROVIDING A

VEHICLE JERKS AND SHUTTERS AT LOW RPMS (APPROXIMATELY 15 TO 30 MILES PER HOUR).

PASSENGER SIDE AIRBAG STOPS DETECTING ADULT PASSENGER, WAS RECALLED BY NISSAN IN 2016 AND SYSTEM WAS REPROGRAMED, IT'S NOW MAY 2017 AND THE PROBLEM HAS STARTED AGAIN. WILL NEED TO CONTACT NISSAN FOR REPAIRS. ALSO WHEN DRIVING THERE IS AN EXTREME GLARE FROM THE BACK SIDE OF THE HOOD WHICH BLINDS AND DISORIENTS WHEN DRIVING TOWARDS THE SUN, NEARLY WREAKED CAR BECAUSE I COULD NOT SEE FOR A FEW SECONDS. THIS HAPPENS ALL YEAR WHEN SUN SHINES.

AT 20K MILES IN OUR 2015 NISSAN MURANO, WE EXPERIENCED THE CAR CHUGGING AT SPEEDS UNDER 15MPH, TURNING A CORNER, ACCELERATING FROM A STOP. THE CHUGGING WAS FOLLOWED BY ENGINE REVVING. THIS WAS FOLLOWED 2 DAYS LATER BY COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR WOULD NOT ACCELERATE AT ALL. IT HAD TO BE TOWED TO THE DEALERSHIP. THE SERVICE ENGINE LIGHT CAME ON AFTER THE ENGINE FAILED. NISSAN CANNOT DETERMINE A CAUSE AND IS REPLACING THE TRANSMISSION

HELLO I OWN A 2015 MURANO PLATINUM HAD RECALL FOR PASSENGER AIR BAG CLASSIFICATION SYSTEM NOT RECOGNIZING OCCUPANT. HAD SERVICE DONE NOW AIR BAG OFF IS INDICATED ALL THE TIME . I COMPLAINED THAT THIS IS NOT A REAL FIX WAS TOLD THAT'S HOW ALL CARS ARE NOW THAT IS A LIE. THE PROBLEM IS ITS NOT FIXED WHILE DRIVING WITH MY WIFE IN PASSENGER SEAT WITH HER SEAT BELT ON DASH LIGHT SAID AIRBAG OFF I HAVE A PICTURE OF THIS WHICH SHOWS THIS SITUATION NISSAN NEEDS TO REPAIR THIS AND RESTORE IT TO ITS ORIGINAL DESIGN SPECS. THANK YOU FOR YOUR TIME YOU CAN CONTACT ME AT [XXX] [XXX] CONTACT INFORMATION: *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

I TOOK MY MURANO TO HAVE THE RECALL REPAIRED. NISSAN WOULD NOT GIVE ME THE CAR BACK DUE TO SAFETY CONCERNS. THEY GAVE ME A STRIPPED DOWN CAR NOT EQUAL TO MINE. THEY SAID IT TAKES FIVE DAYS TO GET THE PART FROM NEW YORK. THAT IS A JOKE. THEY SHOULD BE FORCED TO EXPIDITE THEY PART SO I CAN HAVE MY CAR BACK! THEY ARE TOO CHEAP TO PAY FOR OVERNIGHT SHIPPING. I WANTED THEM TO GIVE ME A CAR LIKE MINE, THEY SAID IT IS UP TO THE DEALER. I REMINDED THEM THAT THEY RECALLED THE CAR THAT IS DEFECTIVE NOT THE DEALER. THEY GET AWAY WITH STICKING IT TO THE CUSTOMER, THEY DO NOT CARE.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD BRAKING SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. THE CONTACT STATED TO THE TECHNICIAN THAT THE FORWARD BRAKING WARNING INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE WARNING INDICATOR WAS ILLUMINATED DUE TO THE VEHICLE BEING BUMPED AND THAT THE EMERGENCY BRAKING SYSTEM WAS TURNED OFF. THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ISSUE COULD NOT BE DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY HIT A MONTH PRIOR. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER SIDEVIEW MIRRORS "CLOSE VEHICLE" WARNING SIGNALS NO LONGER ILLUMINATED WHEN OTHER VEHICLES WERE CLOSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 12,000.

DIFFICULTY WITH GEAR SHIFT MOVING OUT OF PARK INTO DRIVE, NEUTRAL OR REVERSE. PROBLEM OCCURS WITH COLD ENGINE AND WARM ENGINE, ALWAYS FROM STATIONARY POSITION. MAKES A LOW SOUNDING CLUNK AFTER FINALLY MOVING INTO GEAR. RESISTANCE OF GEAR SHIFT TO MOVE IS NOT CONSISTENT BUT IS FREQUENT (ABOUT 7 OUT OF EVERY 10 DRIVING EVENTS OR 70% OF THE TIME) NO FLUID LEAKAGE UNDER VEHICLE HAS BEEN OBSERVED. PROBLEM HAS EXISTED WITH CAR WITHIN MONTHS OF PURCHASE AS NEW VEHICLE.

PASSENGER AIRBAG LIGHT REMAINS ON SPORADICALLY WHEN A PASSENGER IS IN THE SEAT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWO TIMES BUT THE PROBLEM HASN'T BEEN RESOLVED. THE PROBLEM IS STILL OCCURRING SPORADICALLY.

NHTSA RECALL 16V-244, THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE, NOTIFIED 6/16, DEALER ATTEMPTED TO CORRECT THE PROBLEM IN JUNE, JULY, SEPT., OCT., NOV., AND ADVISED ME IN DEC. THAT THERE WAS NO "FIX", AT THAT TIME I WAS TURNED OVER TO NISSAN CONSUMER AFFAIRS, CASE#24846736, IN LATE DEC. I WAS ADVISED THAT NISSAN WOULD DECIDE TO EITHER BUY THE CAR BACK OR REPLACE IT IN 10 DAYS; THAT PERIOD HAS PASSED AND THEY ARE BLAMING THE DEALER FOR NOT SENDING WORK ORDERS, BUT I VERIFIED THEY WERE SENT TWICE AND NISSAN MISPLACED THEM. THE CAR IS UNSAFE TO DRIVE WITH A PASSENGER AND I FEEL THAT I AM JUST GETTING THE "RUN-A-ROUND". I HAVE PHOTOS BUT DON'T KNOW HOW TO ATTACH THEM.

HAD A RECALL ON PASSENGER SIDE AIRBAG. THE LIGHT STAYS ON WHEN A PASSENGER IS PRESENT. WE TOOK IT IN TO HAVE IT FIXED ACCORDING TO THE RECALL .IT WORKED FOR A WHILE AND STARTED DOING THE SAME ISSUES. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. AGAIN WE ASKED THEM TO TAKE A LOOK AT IT . WHAT THEY TOLD US TO WIGGLE AROUND ON THE SEAT, WHICH IS STUPID. IT'S STILL NOT FIXED.THIS IS A SAFETY ISSUE AND WE WANT IT FIX. NOT HAPPY ABOUT THIS. IS IT A SOFTWARE PROBLEM?

WE HAVE REPEATEDLY COMPLAINED TO OUR DEALER REGARDING THE PASSENGER SIDE AIR BAG NOT ACTIVATING WITH A PASSENGER IN THE SEAT. IT DOES NOT OCCUR ALL OF THE TIME, AND WILL USUALLY ENGAGE WITHIN 5 MILES OF DRIVING. I JUST HAD THE DEALER LOOK AT IT AGAIN AND REQUESTED THAT THE SENSOR BE REPLACED. THEY CAN'T RECREATE OUR ISSUE AFTER HAVING THE CAR FOR 4 DAYS, SO THEY REPLACED NOTHING AND GAVE ME THE CAR BACK. I AM COMPLETELY FRUSTRATED AT THEIR LACK OF CONCERN OVER WHAT I CONSIDER TO BE A SAFETY FAILURE. WE HAVE HAD THE ISSUE SINCE WE BOUGHT THE CAR IN APRIL 2016. *TR

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE KEYLESS IGNITION BUTTON FAILED TO START THE VEHICLE. THE CONTACT STATED THAT THE KEYS WERE NOT IN THE VEHICLE WHEN THE ISSUE OCCURRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT LEASED A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 55 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT THE FRONT PASSENGER SIDE DASHBOARD AIR BAG. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED EXTENSIVE BRUISING TO THE LEFT SHOULDER, BRUISING FROM THE SEAT BELT RESTRAINT, BRUISES TO THE RIGHT KNEE, AND THE RIGHT SHIN. MEDICAL ATTENTION WAS RECEIVED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION CENTER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A TECHNICAL RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS DESTROYED DUE TO THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,300.