2015 NISSAN MURANO CUSTOMER WRITES IN REGARDS TO RECALL R1609 SAFETY ISSUE WITH THE OCCUPANT CLASSIFICATION SYSTEM - OCS. AFTER R1609 FIELD SERVICE ACTION PERFORMED ON 10/30/15 OCS INTERMITTIENTLY INCORRECTLY CLASSIFIES AN ADULT PASSENGER WEIGHING 150 LBS. AS A CHILD FOR PERIODS OF 12 SECONDS UP TO 8 MINUTES AS INDICATED BY THE CENTER CONSOLE INDICATOR. ISSUE OCCURS WHILE STATIONARY, IN MOTION ON CITY STREET OR HIGHWAY UNDER ALL CIRCUMSTANCES. SAFETY ISSUE STILL REMAINS A UNRESOLVED PROBLEM.
2015 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
THE FORWARD EMERGENCY BRAKING SYSTEM WARNING LIGHT COMES ON (THIS MEANS THE SENSOR IS NOT WORKING AND THE EMERGENCY WARNING IS NOT WORKING; FURTHER YOU CANNOT USE CRUISE CONTROL WHEN THE LIGHT IS ON). THIS HAS BEEN A PROBLEM FROM THE BEGINNING OF OWNING THE CAR. THE DEALER TRIED MANY TIMES TO REPAIR THE PROBLEM, ALL UNSUCCESSFUL. NEXT THE DEALER REPLACED THE SENSOR, AND THE PROBLEM STILL EXISTS. THE WARNING LIGHT COMES ON WHEN THE VEHICLE HAS BEEN DRIVEN FOR A FEW MINUTES- 5 TO 30 MINUTES AFTER STARTING.
TWO TIMES IN THE PAST MONTH I HAVE EXPERIENCED THE SAME PROBLEM WHILE DRIVING ON INTERSTATE ROADS. MY GAS GAUGE AND TRIP MONITOR INDICATED I HAD ABOUT 60 MILES UNTIL EMPTY THEN AFTER DRIVING A FEW MILES IT SAID ABOUT 30 MILES TO EMPTY AND SHORTLY AFTER THAT CAR STARTED SPUTTERING AND LOSING POWER AND I HAD TO MAKE EMERGENCY MOVES TO KEEP FROM GETTING HIT. BOTH TIMES I WAS ABLE TO PULL UNTO THE SHOULDER AND DRIVE A SHORT DISTANCE TO A GAS STATION TO FILL THE TANK WHICH TOOK ONLY SLIGHTLY OVER 15 GALLONS AND THE TANK HOLDS 19 GALLONS. I HAVE FOUND THE IDENTICAL COMPLAINT ON SEVERAL WEB SITES AND THERE DOES NOT SEEM TO BE ANY HELP FROM NISSAN OR EVEN AN ADMITTANCE THAT THE PROBLEM EXITS. I JUST RETURNED FROM MY DEALER IN NAPLES, FL. AND ALL THEY COULD TELL ME WAS THAT NO ERROR CODES WERE SHOWING AND I COULD NOT EXPECT THE GAUGE TO BE ACCURATE AT ALL TIMES SINCE IT IS CONSTANTLY RECALCULATING AND CHANGING DISTANCE TO EMPTY. THAT REALLY HAS NOTHING TO DO WITH THE PROBLEM SINCE THE CAR WAS APPARENTLY NOT OUT OF GAS AND IN THE PAST I HAVE PUT OVER 18 GALLONS IN THE TANK SO I AM CERTAIN IT WAS NOT OUT OF GAS. I BELIEVE THERE MUST BE A PROBLEM WITH THE PICKUP TUBE, SENSORS OR A COMBINATION OF BOTH. HAVING YOUR VEHICLE SUDDENLY STALL IN FRONT OF A SEMI TRUCK IS NO LAUGHING MATTER AND WE WERE LUCKY TO HAVE ESCAPED WITHOUT A MAJOR ACCIDENT. ON ONE OF THE FORUMS THE OWNER WAS TOLD BY THE DEALER THAT IT WAS NOT A PROBLEM IF THEY WOULD NOT LET THEIR TANK GET BELOW 1/4 FULL. NOT MUCH HELP! *
THIS CAR CAUGHT FIRE WHILE PARKED IN THE GARAGE WITH THE KEY OUT, BURNING DOWN THE HOUSE OF [XXX]. I AM SUBROGATION COUNSEL TO THEIR INSURER, ERIE INSURANCE COMPANY. WE HAVE SET A DATE OF OCTOBER 27, 2016 TO CONDUCT A SCENE INSPECTION AND INVITE NHTSA TO SEND SOMEONE TO ATTEND. THE DATE MAY CHANGE, SO PLEASE HAVE SOMEONE CONTACT ME TO KEEP IN TOUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
OCS RECALL TO HAVE THE COMPUTER RESET FOR THE PASSENGER AIRBAG INDICATOR LIGHT. I HAVE THE EXACT SYSTEMS AS SOME OTHERS IN THE COMPLAINT SECTION WITH THIS RECALL. WHICH IS THE LIGHT DOES NOT ALWAYS GO OFF WHEN SOMEONE IS SITING IN THE PASSENGER SEAT. IT IS AN INTERMITTENT PROBLEM. I HAVE NOTIFIED THE DEALER ABOUT IT BUT THEY COULDN'T DO ANYTHING SINCE IT IS A FIRMWARE ISSUE THAT NISSAN WILL HAVE TO PATCH AGAIN AND NOTIFY DEALERS BY A TSB PLUS I DID NOTIFY NISSAN CUSTOMER SERVICE ABOUT THE ISSUE BUT THEY GAVE THE USUAL RUN AROUND ANSWER GO BACK TO THE DEALER ETC. BECAUSE YOU ARE DEALING WITH A CUSTOMER SERVICE REP NOT AN ENGINEER WHO CAN ACTUALLY FIX THE PROBLEM. SO IT WILL TAKE ANOTHER RECALL ETC. BY NHTSA TO FORCE A FIX.
I RECEIVED A RECALL NOTICE FOR THE FRONT PASSENGER SEAT OCS (16V244000). THE DEALER COMPLETED THE SERVICE. SHORTLY AFTER THE VEHICLE BEGAN TO EXHIBIT THE SAME SYMPTOMS AGAIN. THE PASSENGER SIDE AIR BAG OFF INDICATOR LIGHT WAS ON EVEN THOUGH THERE WAS A 160 LB. PERSON IN THE SEAT. THIS DID NOT HAPPEN ALL THE TIME BUT PERIODICALLY. I JUST HAD THE VEHICLE IN FOR SERVICE AGAIN AND REPORTED THE PROBLEM STILL EXISTS. THE DEALER HAD SOMEONE SIT IN THE PASSENGER SEAT AND THE LIGHT DID NOT COME ON AT THAT TIME. THEY SIMPLY GAVE ME A SHEET OF PAPER TELLING ME HOW THE LIGHT WORKS WHICH IS NO DIFFERENT THAN WHAT THE MANUAL SAYS. THEY SAID THE PERSON SITTING IN THE SEAT HAD PROBABLY NOT BEEN SITTING RIGHT CAUSING THE SYSTEM TO THINK NO ONE WAS IN IT? THERE IS STILL A PROBLEM WITH THE PASSENGER SIDE AIRBAG SENSOR, DESPITE THE INITIAL RECALL. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IT DOES HAPPEN PERIODICALLY.
REFLECTIONS FROM DASHBOARD AIR VENT TRIM APPEARS IN BOTH SIDE VIEW MIRRORS PRESENTING A DANGEROUS VISUAL DISTRACTION FOR THE DRIVER.
NISSAN CAMPAIGN : PC482 ON 9/92016 TOOK VEHICLE IN TO HAVE ABS ACTUATOR CHECKED. IT WAS WITHIN RANGE FOR RECALL. PART WAS ORDERED. WEEK OF 9/192016, RECEIVED CALL FROM DEALER CENTRAL APPOINTMENTS (SHEEHY NISSAN WALDORF) TELLING ME PART WAS IN AND WAS GIVEN APPT ON 9/23/2016 TO HAVE ABS ACTUATOR REPLACED. ON 9/23, AT DEALERSHIP, I WAS TOLD NISSAN IS NOT REPLACING ABS ACTUATOR AS CALLED FOR IN CAMPAIGN UNLESS IT HAS LEAKED AND ABS LIGHT IS ON. THIS IS A PART NON-CONFORMANCE ISSUE. WHEN SEAL ALLOWS LEAK, IT DRIPS ON CIRCUIT BOARD WHICH WILL CAUSE A FIRE. REMEDY IS TO PARK VEHICLE, CALL FOR TOW AND GET RENTAL. THIS IS UNSAFE AND REMAINS SO. NISSAN RECALL STATES "YOUR NISSAN DEALER WILL INSPECT THE SERIAL NUMBER OF THE ABS ACTUATOR, AND IF IT IS WITHIN THE AFFECTED RANGE, THE DEALER WILL REPLACE THE ABS ACTUATOR WITH A NEW ABS ACTUATOR AT NO COST." MY ACTUATOR IS WITHIN AFFECTED RANGE AND NISSAN IS NOT COMPLYING WITH THEIR OWN RECALL REMEDY.
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INCONSISTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER APPROXIMATELY FIVE MONTHS AGO AND REPAIRED PER AN UNKNOWN RECALL. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONSULTED WITH THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE ABS AND BRAKE INDICATORS ILLUMINATED WEEKS BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). AFTER HAVING THE VEHICLE REPAIRED AT THE DEALER, THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS TO DETERMINE THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
I NOTICED THAT MY PASSENGER AIRBAG OFF INDICATOR LIGHT WAS ILLUMINATED WHEN I WAS SITTING IN THE PASSENGER SEAT. IT WOULD HAPPEN INTERMITTENTLY. NISSAN ISSUED A RECALL FOR THE AIRBAG AND I TOOK THE CAR IN TO HAVE IT SERVICED AND ASSUMED IT WAS A RELATED ISSUE. AFTER THE RECALL WAS COMPLETED, THE SAME ISSUE OF THE LIGHT OCCURRED INTERMITTENTLY. I RETURNED THE CAR TO NISSAN WHO REPLACED THE ENTIRE AIRBAG MODULE. AFTER THAT, I STILL NOTICED THE LIGHT WOULD INTERMITTENTLY BE ON WHILE THERE WAS A PASSENGER IN THE SEAT. SPECIFICALLY, MYSELF OR MY DAUGHTER. BOTH OF US ARE 110-120 LB ADULTS. I AGAIN RETURNED THE CAR TO NISSAN WHO ADMITTED THAT THERE IS NO DEFINITE WEIGHT THAT WILL ACTIVATE THE AIRBAG AND THE 110-120 RANGE IS INDETERMINATE. THE SUGGESTION WAS THAT I PULL OVER AND RESTART THE CAR TO RESET THE SYSTEM TO RECOGNIZE A PASSENGER IN THE SEAT. I AM UNABLE TO ESTABLISH ANY PATTERN OF WHAT CAUSES IT TO HAPPEN. IT SEEMS VERY RANDOM. OCCASIONALLY WHEN AT A STOP LIGHT, THE CAR WILL RECALCULATE AND ACTIVATE THE AIRBAG. I WOULD ESTIMATE 40% OF THE TIME A PASSENGER IS IN THE SEAT, THE LIGHT ILLUMINATES TO INDICATE THE AIRBAG IS OFF. I FEEL THIS IS A FAULTY AND DANGEROUS DESIGN. NO ONE DISCLOSED WHEN I BOUGHT THE CAR I MAY NOT HAVE AIRBAG PROTECTION. INITIALLY I WAS TOLD THE WEIGHT SETTING WAS ANYTHING GREATER THAN 70LBS WOULD ACTIVATE THE AIRBAG WHICH IS REASONABLE TO PROTECT SMALLER INFANT PASSENGERS THAT SHOULDN'T BE IN THE FRONT SEAT TO BEGIN WITH. BUT ADULTS AND TEENS OVER 70LBS
AIR BAG LIGHT STAYS ON MORE NOW THAN BEFORE THE RECALL REPAIR .
TL* THE CONTACT OWNED A 2015 NISSAN MURANO. WHILE ATTEMPTING TO MOVE FROM A STOP LIGHT, THE ABS, COLLISION, AND SWERVE INDICATORS ILLUMINATED. THE CONTACT NOTICED SMOKE FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT PULLED INTO A FUEL STATION AND DISCOVERED THAT THE BRAKES WERE NOT WORKING. WHILE THE VEHICLE WAS IN PARK AND AWAITING A TOW TRUCK, IT CAUGHT FIRE. THE FIRE MARSHALL EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESPOND. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE CRUISE CONTROL WAS ACTIVATED, THE CONTACT INCREASED THE SPEED USING THE CRUISE CONTROL SPEED GAUGE; HOWEVER, DUE TO THE VEHICLE'S FORWARD COLLISION AVOIDANCE SYSTEM, IT FAILED TO FUNCTION. ONCE THE FORWARD COLLISION AVOIDANCE SYSTEM WAS DISENGAGED, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60.
THE INTERACTIVE CRUISE CONTROL HAS PANIC-BRAKED AT HIGHWAY SPEEDS BASED ON VEHICLE ACTIVITY IN THE LANE RIGHT OR LEFT OF ME WHEN MY LANE WAS CLEAR FAR AHEAD. I HAVE ALMOST BEEN REAR-ENDED THREE TIMES AND TWICE THE PANIC-BRAKING HAS SPARKED INCIDENTS OF ROAD RAGE AGAINST ME AS THE FOLLOWING DRIVER THOUGHT I WAS TRYING TO GET REAR-ENDED. THERE IS NO WAY TO USE CRUISE CONTROL WITHOUT THE INTERACTIVE FEATURE. YOU CAN ONLY SET THE FOLLOW DISTANCE AT 200', 100' OR 50'. I HAVE ASKED THE DEALER TO DEACTIVATE THE INTERACTIVE FEATURE BUT THEY CAN'T.
2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO RECALL R1609 SAFETY ISSUE WITH THE OCCUPANT CLASSIFICATION SYSTEM- OCS INCORRECTLY CLASSIFIES AN ADULT PASSENGER AS A CHILD/AS AN EMPTY SEAT AND SWITCHES OFF THE PASSENGER AIRBAG. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE OCS MADE A WRONG DETERMINATION. THE CONSUMER STATED THE SAFETY ISSUE STILL REMAINS A PROBLEM. *JB
ON AUG. 6, 2016, WE WERE RETURNING FROM VA. BEACH AND AROUND 4:00 PM IT BEGAN TO RAIN; STRONG AND HARD RAIN. WE WERE ON 301 HEADING NORTH TO WASHINGTON DC. WE PROCEEDED TO TURN ON THE WIPERS AND THE DEFROSTER TO CLEAR THE WINDOWS FOR VISIBILITY. THE AIR WAS BLOWING BUT THE CONDENSATION WAS INCREASING ON THE WINDOWS. WE STOPPED AT THE SHEEHY DEALER AT 2950 CRAIN HWY WALDORF, MD. WHERE I PURCHASE THE VEHICLE TO GET SOME ASSISTANCE. THE GENERAL MANAGER CAME OUT, BUT HE WAS UNABLE TO GET THE DEFROST SYSTEM TO WORK AND REMOVE THE CONDENSATION FROM THE WINDOWS.
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHEN THE PASSENGER SIDE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE AN UNKNOWN PART WAS REPLACED HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,232. THE VIN WAS NOT PROVIDED. UPDATED 10/26/16*LJ *CN
IN NOVEMBER 2015, THE CAR FUEL LIGHT CAME ON DURING A TRIP. BEFORE I COULD GET TO A GAS STATION, THE CAR SUDDENLY BECAME SLUGGISH AND WOULD NOT GO OVER 20 MILES PER HOUR. THE ENGINE DID NOT TURN OFF INDICATING IT STILL HAD GAS. I WAS ABOUT A MILE AND A HALF FROM AN EXIT AND WAS ABLE TO DRIVE ON THE SHOULDER AND GET TO A STATION AND REFILL THE CAR. I TOPPED IT OFF AT 16 GALLONS (CAR HOLDS 19). THE CAR RAN FINE AFTER IT WAS FULL. THIS WAS A DANGEROUS SITUATION GIVEN THAT TRAFFIC WAS MOVING AT 70 MILES PER HOUR WHEN THE CAR DROPPED TO 20 MILES PER HOUR. I CALLED NISSAN USA AND MY DEALER AND WAS TOLD THEY COULDN'T DO ANYTHING UNLESS AN ENGINE LIGHT CAME ON OR THEY COULD REPLICATE THE PROBLEM. IN MARCH 2016, THE CAR FUEL LIGHT AGAIN CAME ON WHILE ON A RESIDENTIAL ROAD. WHILE THE CAR REGISTERED 35 MILES LEFT UNTIL EMPTY, THE CAR AGAIN BECAME SLUGGISH AND WOULD NOT EXCEED 20 MPH. I DROVE TO A GAS STATION AND TOPPED IT OFF AT 15.5 GALLONS. THIS TIME, LIKE THE LAST, THE CAR WORKED NORMALLY WHEN IT WAS FULL. IN APRIL 2016, THE DEALER AGREED TO REPLACE THE TWO FUEL LEVEL SENSORS. SINCE THEN I HAVE NOT HAD THE ISSUE BUT ALSO HAVE FILLED UP BEFORE OR IMMEDIATELY AFTER THE FUEL LIGHT COMES ON. EACH TIME I HAVE ONLY BEEN ABLE TO GET SLIGHTLY OVER 15 GALLONS IN THE TANK. I HAVE NOTICED THAT OTHERS HAVE REPORTED SIMILAR PROBLEMS WITH THIS MODEL ON AUTOMOTIVE WEBSITES. THIS ISSUE APPEARS TO BE A DESIGN FLAW THAT COULD LEAD TO SERIOUS INJURY FOR THOSE WHO SUDDENLY LOSE POWER ON A FREEWAY. CAR O
PASSENGER SEAT SWITCH THAT CONTROLS AIR BAG WOULD TURN OFF AIRBAG WITH AN ADULT IN THE SEAT . HAD RECALL WORK DONE AT THE DEALER I PURCHASED THE VEHICLE FROM NEW AFTER WORK WAS DONE DASH LIGHT SAY PASSENGER AIR BAG OF WITH NO ONE IN SEAT AND STAYS ON ALL THE TIME . IT DOES GO OUT WITH AN ADULT IN THE SEAT . MY COMPLAINT IS THIS IS A TEMPORARY FIX AT BEST THIS IS NOT HOW THIS IS DESIGNED TO WORK WHAT HAPPENS WHEN DASH LIGHT BURNS OUT ? NO OTHER VEHICLE I OWN WORKS THIS WAY IF THERE IS A PROBLEM WITH THE POSITION OF THE SWITCH IN THE SEAT IT SHOULD BE REPAIRED OR REPLACED FOR FREE I DID NOT BUY THIS CAR THINKING THAT NISSAN WOULD NOT STAND BEHIND ITS PRODUCT A DEFECT IS A DEFECT FIX IT PROPERLY.
RECEIVED A RECALL NOTICE REGARDING THE PASSENGER AIRBAG AUTOMATICALLY TURNING OFF IF AN ACCIDENT OCCURS. TOOK THE VEHICLE IN ON 6/20/16 REGARDING THE RECALL. GOT HOME AND NOW THE AIRBAG LIGHT WILL NOT GO OUT SINCE IT WAS SUPPOSED TO BE LOOKED AT AND FIXED ON 6/20/16. HAVE AN APPOINTMENT FOR 6/28/16. NOT SURE IF THERE ISN'T A DEEPER PROBLEM WITH THE AIRBAG.
MOON ROOF "EXPLODED" WHILE DRIVING ON HIGHWAY. NO OBJECT HIT IT. CLEARLY A DEFECT IN THE GLASS OR THE MOUNTING HARDWARE.
ABOUT 50% OF THE TIME THE OCS SYSTEM DOES NOT TURN THE PASSENGER AIR BAG ON IF THE ENGINE IS STARTED PRIOR TO AN ADULT BEING SEATED IN THE PASSENGER SEAT AND CONTINUES TO STAY OFF IF THE VEHICLE IS PLACED IN MOTION. IF YOU STOP THE ENGINE AND THEN RESTART THE AIR BAG IS THEN TURNED ON. THE OCS SYSTEM IN THIS VEHICLE HAS BEEN REPROGRAMMED AS PER NHTSA RECALL 16V-244. THE OTHER PASSENGER AIR BAG ISSUES WERE RESOLVED, HOWEVER THE PROBLEM DESCRIBED ABOVE HAS NOT BEEN CORRECTED. IT MATTERS NOT HOW FAR YOU DRIVE OR THE TYPE OF ROAD THE PASSENGER BAG WILL NOT TURN ON AGAIN UNTIL THE ENGINE IS TURNED OFF THEN RESTARTED.
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THE SUNROOF EXPLODED. NISSSAN REPLACED AT NO EXPENSE TO THE CONTACT. UPDATED 07/13/16*LJ
SOMETIMES THE PASSENGER SEAT AIRBAG IS OFF EVEN THOUGH AN ADULT IS IN THE SEAT. IF I TURN THE IGNITION OFF AND BACK ON THE SENSOR WILL FUNCTION PROPERLY. THIS HAS HAPPENED AT RANDOM TIMES WITH THE LATEST EVENT SHOWN BY THE DATE IN THIS REPORT.
IF THE MOTOR IS STARTED PRIOR TO AN ADULT PASSENGER SITTING DOWN IN THE FRONT SEAT THE PASSENGER AIR BAG IS NOT TURNED ON WHEN THERE IS NO PASSENGER IN THE SEAT AND NOTHING ELSE IN IN THE SEAT THE PASSENGER AIR BAG IS TURNED ON WHILE DRIVING. THE PASSENGER AIR BAG IS TURNED OFF WHILE STATIONARY, WHILE DRIVING AND TURNING WITH A FULL GROWN ADULT IN THE SEAT. IF YOU STOP THE VEHICLE AND TURN THE ENGINE OFF WITH THE ADULT PASSENGER REMAINING IN PLACE AND RESTART THE ENGINE THE PASSENGER AIR BAG WILL TURN ON. THIS HAPPENS EACH TIME WE DRIVE THE VEHICLE.
PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE SUN PRODUCED A STRONG GLARE WHEN IT REFLECTED OFF THE HOOD OF THE VEHICLE. THE GLARE TEMPORY BLINDED THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.
PASSENGER SIDE AIRBAG STAYS OFF ,REGARDLESS IF SOMEONE IS SEATING ON PASSENGER SIDE. SOMETIMES IT STAYS OFF FOR 10, 15, OR 30 MINUTES, AS IF THE SENSOR DOESN'T SEEM TO ACTIVATE. AT FIRST WE THOUGHT IT WAS JUST US DOING SOMETHING WRONG ,CAUSE IT DOESN'T HAPPEN ALL THE TIME. SOMETIMES IT WORKS AND THEN SOME DAYS IT DOESN'T.IT HAPPENS WHEN DRIVING OR FIRST STARTING THE VEHICLE.WE CALLED WHERE WE BOUGHT THE CAR AND TOLD US OUR CAR WAS NOT INCLUDED IN THE RECALL, BUT THEY WILL LOOK INTO IT,SINCE WE JUST PURCHASED THIS CAR IN OCTOBER 2015.
THE CAR IS INTERMITTENTLY STALLING WHEN I GET TO ABOUT 1/4 TANK OF GAS. SOMETIMES IT DOES NOT CHANGE GEARS, OTHER TIMES IT STALLS OUT AND TURNS OFF COMPLETELY. THIS IS VERY DANGEROUS AS IT HAS DONE SO WHEN I PULLED OUT IN TRAFFIC AND THREE TIMES ON THE HIGHWAY. TWICE THE CAR WAS GOING APPROXIMATELY 55 MILES PER HOUR AND WHEN I TRIED TO SPEED UP THE VEHICLE STALLED OUT AND WOULD NOT GO OVER THIS SPEED. I HAD TO PULL OFF OF THE INTERSTATE. AGAIN, IT HAPPENED GOING ABOUT 5MPH WHILE ATTEMPTING TO TURN INTO TRAFFIC, THE VEHICLE THEN TURNED OFF.
STARTED ABOUT 1 1/2 WEEKS AGO (APPROX 2900 MILES ON THE ODOMETER), FIRST TIME WASNT EXPECTING IT AND HOPED IT WAS JUST A FLUKE, 2ND TIME IT HAPPENED EARLY MY DAUGHTERS WERE WITH ME AND ASKED WHAT WAS WRONG WITH THE CAR WHEN IT HAPPENED, AND THEN AGAIN THE OTHER MORNING AT THE END OF MY 45 MIN RIDE INTO WORK. EACH TIME IT HAPPENED WAS WHEN I WAS MERGING FROM AN ON RAMP INTO TRAFFIC. THE LAST OCCURANCE, AND I BELIEVE THE OTHERS AS WELL, I WAS GOING APPROX 35MPH, STAYING STEADY ON THE SPEED LOOKING FOR A SPOT IN TRAFFIC TO MERGE INTO, GIVING IT GAS AND STARTED MY MERGE ONLY TO FEEL AND HEAR NO CHANGE IN RPM OR SPEED, GIVING IT MORE AND MORE PETAL, AND STILL NO CHANGE IN SPEED AT ALL, AFTER AVOIDING THE OTHER DRIVER THAT ALMOST HIT ME BECAUSE OF IT, I MOVED BACK OVER AND HAD A MOMENT AND TRIED AGAIN TO GET INTO THE PETAL AT ALMOST WIDE OPEN THROTTLE AND STILL NO RPM CHANGE AND NO MOVEMENT UP IN SPEED (ALSO STILL NO LOSS OF SPEED), DURING EACH OCCURRENCE THE CAR WAS SMOOTH (NO ENGINE BUCKING JUST WOULDN'T RESPOND TO GAS INPUT). THE SAME SYMPTOMS HAVE OCCURED THE THREE TIMES IT'S OCCURED. THE RESOLVE EACH TIME WAS THE SAME, LET OFF THE GAS FOR 1-2 SECS, GIVE IT GAS AND THE CAR DROVE AGAIN AS NORMAL. DEALERSHIP HAS LOOKED AT MY CAR WITH NO EXPLINATION, NO TROUBLE CODES WERE GENERATED, AND THEY STATED TRANNY FLUID WAS FINE. IT ACTED LIKE THE CVT WAS STUCK ON A PARTICULAR BAND AND ALSO WOULDN'T ALLOW ANY ADDITIONAL GAS, HENCE NO ADDITIONAL SPEED. THE LAST OCCURANCE IT WAS ABOUT 35 DEG
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED FROM THE INSIDE TO OUTWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,300.
AT JUST LESS THAN 1 YEAR OLD WITH 15K MILES, DRIVERS SEAT HAS BECOME UNSTABLE AND POSSIBLY UNSAFE. THERE IS @ 2 INCHES OF PLAY IN A BACK AND FORWARD ROCKING MOVEMENT. ROCKS AT ALL TIMES BUT PERPETUATED BY BRAKE ESPECIALLY EMERGENCY BRAKING.
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A GLARE FROM THE AIR CONDITIONER VENT TO THE DASHBOARD, THAT WAS REFLECTED TO THE SIDE-VIEW MIRRORS ON THE DRIVER'S AND PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WAS NO REPAIR AVAILABLE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,039......UPDATED 03/15/16 *BF THE CONSUMER STATED THE NOISE ISSUE WAS REPAIRED, THROTTLE BODY WAS REPLACED. *JS
IR BAG DEPLOYED BUT NOT INFLATE MY WIFE, MY TWO CHILDREN 3 AND 7 AND I WERE ON I 65 N FREEWAY. AT AROUND 530AM ON WEDNESDAY, JANUARY 20, 2016 WHILE DRIVING OUR 2015 NISSAN MURANO ON ICY ROAD IN NASHVILLE, TN AREA, A SUV/TRUCK LOST CONTROL ON THE 3RD LANE (WE WERE ON THE FAST LANE) AND CAME IN FRONT OF US. MY WIFE WAS GOING 50 MPH, ON ICY ROADS, THE ROADS WERE TERRIBLY BAD. THE COLLISION WAS PRETTY HORRIFIC, CAUSING THE DEPLOYMENT OF ALL THE FRONT AIR BAGS AND SIGNIFICANT FRONT END DAMAGE. MY SERIOUS CONCERN IS: THE AIR BAG ON THE PASSENGER SIDE (WHERE I WAS SITTING) DEPLOY BUT DID NOT INFLATE, SMOKE WAS COMING OUT WITH A BAD ODOR. I BELIEVE THIS IS A MAJOR CONCERN, THIS COULD HAVE BEEN FATAL. PLEASE ADVISE WHAT OPTIONS DO I HAVE AT THIS TIME.
WHEN OVERRIDING THE CRUISE SET SPEED, PASSING A CAR THE TRANSMISSION FREQUENTLY SLIPS AND JERKS WHILE THE VEHICLE LOSES SPEED AND THE ENGINE RPM INCREASES TREMENDOUSLY, LATER THE TRANSMISSION REENGAGES VIOLENTLY. DEALER HAS REPLACED THE TRANSMISSION WITH SAME RESULTS. THE DEALER WAS INFORMED BY THE FACTORY REP. THAT IT WAS A COMPUTER PROBLEM WITH THE INTELLIGENT CRUISE CONTROL AND COULD NOT BE CORRECTED. FACTORY REP. HAS NOT RETURNED MY MANY PHONE CALLS TO LET ME KNOW WHAT THEY INTEND TO DO ABOUT THE PROBLEM.
2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD AND FRONT SEATS ISSUES. *SMD THE CONSUMER STATED THE FIRST ISSUE WITH THE VEHICLE WAS A BLINDING GLARE THAT CAME FROM THE REAR OF THE 3.5 INCH HOOD WHEN THE SUN WAS HIGH. THE SECOND AREA OF CONCERN WAS THE TRIM OR MORE IMPORTANTLY THE LACK OF IT ON THE FRONT DRIVER AND PASSENGER SEATS. THE SIDE TRIM ON BOTH SEATS WRAPPED AROUND THE FRONT OF EACH SEAT AND ABRUPTLY ENDED. THE CONSUMER STATED WHEN A PASSENGER OR DRIVER EXITED THE VEHICLE, THE HEEL OF THEIR SHOES WOULD OCCASIONALLY CATCH ON THE UN-FINISHED END OF THE TRIM. ALSO, THE MECHANICAL EQUIPMENT THAT OPERATED THE POWER SEATS WERE FULLY EXPOSED. *JB THE CONSUMER STATED THE ONLY RESPONSE HE EVER RECEIVED FROM THE DEALER, WAS NO FAULT CODES FOUND. UPDATED 02/11/16. *JB
PASSENGER AIR BAG IS INTERMITTENTLY DISABLED WITH PASSENGER IN PASSENGER SEAT. PROBLEM HAS REOCURED INTERMITTENTLY NUMEROUS TIMES SINCE WE PURCHASED VEHICLE (DEC 2014) HOWEVER DEALER SAYS CANNOT FIX UNTIL IT FAIL SO THEY CAN SEE IT. CODE NO FAULT FOUND IS ALL THEY WILL TELL US. DEALER HAS MADE NO ATTEMPT TO FIX PROBLEM OTHER THAN READ CODES. NO PARTS REPLACED, NO ADJUSTMENTS MADE NO TROUBLESHOOTING OF ANY KIND AS FAR AS I KNOW. NISSAN CORPORATE PREFERS TO DENY PROBLEM EXISTS. PROBLEM OCCURS WITH WIFE IN SEAT AS SHE IS FREQUENT PASSENGER. DEALER NEVER ASK HER TO SIT IN SEAT TO CHECK CODES AT THAT TIME. HAVE 6 PAGE DOCUMENT THAT NISAN PROVIDED THAT TELLS ONE HOW TO SIT IN SEAT, MORE A CYA DOCUMENT FROM NISSAN. DOC SAYS THERE MAY BE AN OBJECT PLACED UNDER THE FRONT SEAT BUT IF YOU NOTICE NISSAN ELECTED TO REMOVE THE TRIM ON 2015 MODELS THAT KEEPS THE TRASH OUT. ALSO HAVE COPY OF DECEMBER 2015 CONSUMER REPORTS THAT LIST THIS EXACT PROBLEM FOR ANOTHER NISSAN MODE, (LOWER LH CORNER). HONEST DEALERS WILL ADMIT THERE IS A PROBLEM, OURS WILL NOT! DEALER HANDS ARE TIED BY NISSAN USA AS THEY CANNOT SWAP PARTS WITHOUT CORPORATES APPROVAL. PROBLEM OCCURS JUST AFTER YOU START VEHICLE WITH PASSENGER IN PASSENGER SEAT, AIR BAG DISABLED LIGHT MAY GO OFF IN 1 MIN, 3 MIN OR 30 OR MORE MIN AS VEHICLE IS DRIVEN. CANNOT MAKE IT HAPPEN OR MAKE LIGHTT GO OFF. AM WORRIED IF WE HAVE ACCIDENT WHEN AIR BAG IS DISABLED HOW MUCH PROTECTION DOES MY WIFE HAVE OR MORE IMPORTANTLY MUCH HAS SHE LOST. PROBLEM O
CPSC: 2015 NISSAN MURANO CONSUMER STATED THE PASSENGER AIRBAG DEACTIVATED. *SS THE CONSUMER NOTICED WHEN HIS 90 POUND WIFE SAT IN THE SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE CONSUMER STATED IT ALSO STAYED ON WHEN HE SAY IN THE PASSENGER SEAT, BUT NOT ALL THE TIME. THE DEALER STATED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER. *JB
CPSC: 2015 NISSAN MURANO: CONSUMER STATED THE CENTER CONSOLE HAS A DEFECT. *SS THE CONSUMER RETURNED THE VEHICLE TO THE DEALER AND WAS GIVEN ANOTHER MURANO. HOWEVER, THE DOOR WOULD NOT CLOSE PROPERLY. IT WOULD NOT ALIGN TO THE OTHER DOORS. *JB
WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE TURNED CRUISE CONTROL OFF AND TRANSMISSION RE- ENGAGED. MOST OCCASIONS HAVE BEEN AT SPEEDS 60-65 MPH CARRIED CAR TO DEALER COULD NOT WARRANTY BECAUSE IT DID NOT SHOW UP ON COMPUTER.
THE BRAKE AND GAS PEDDLE ARE FAR TOO CLOSE TOGETHER CAUSING THE FOOT TO HAVE A PROBLEM TRANSFERRING FORM THE GAS TO BRAKE. THIS HAS CAUSED ME TO ALMOST HAVE SEVERAL ACCIDENTS. THIS IS VERY DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES IN CITY DRIVING AND A FEW TIMES ON HIGHWAY.
CPSC:I1590088A. 2015 NISSAN MURANO. CONSUMER STATED THE SEAT SENSORS HAD A DEFECT. *LN THE CONSUMER NOTICED WHEN HIS 90 POUND SON SAT IN THE FRONT PASSENGER SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE DEALER CLAIMED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER AND TO MOVE AROUND TO ACTIVATE THE PASSENGER AIR BAG SYSTEM. THE CONSUMER STATED THE PROBLEM IS STILL ONGOING. *JB
VEHICLE WARNING LIGHT INDICATES THAT THE PASSENGER AIR BAG IS OFF WITH AN ADULT IN THE SEAT. PASSENGER MUST MOVE AROUND IN THE SEAT TO FIND A SPOT THAT TURNS THE WARNING LIGHT OFF. SOMETIMES THE PASSENGER MUST LEAVE THE VEHICLE AND RE-ENTER THE SEAT TO GET THE LIGHT OFF. EVEN WHEN THE LIGHT GOES OUT WE ARE NOT SURE THE AIR BAG WOULD DEPLOY.
PURCHASED A NEW 2015 NISSAN MURANO PLATINUM AT END OF MAY. NOTICED RIGHT AWAY WHEN MY 95 POUND SON WOULD SIT IN FRONT PASSENGER SEAT, THE 'PASSENGER AIRBAG DEACTIVATED' LIGHT WOULD COME ON AND STAY ON. WE INQUIRED WITH OUR LOCAL DEALER AND THEY SAID EVERYTHING WAS CHECKED OUT AND OPERATING CORRECTLY. WE WERE TOLD THE NEW SEAT SENSORS WERE VERY SENSITIVE AND MY SON NEEDED TO 'MOVE AROUND' A BIT IN THE SEAT TO ACTIVATE THE FRONT PASSENGER AIRBAG. THAT NEVER WORKED. I STARTED PAYING CLOSE ATTENTION TO THE INDICATOR AND NOTICED THAT ABOUT HALF THE TIME THE FRONT PASSENGER AIRBAG WOULD DEACTIVATE WHEN I WAS IN THE FRONT PASSENGER SEAT, AND I AM 270 POUNDS! WE WERE ABOUT TO GO BACK TO THE DEALER AGAIN, WHEN WE NOTICED AN ARTICLE IN THE SUNDAY, SEPTEMBER 6, 2015 NEW YORK TIMES ABOUT THIS EXACT SAME ISSUE IN SEVERAL 2014 NISSAN MODELS, WHICH PROMPTED THIS FORMAL COMPLIANT.
IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS WE ARE USING THE VEHICLE WITH PASENGER AIRBAG TURNED OFF HALF THE TIME.
NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE PROBLEM CAN BE REPEATED IN OTHER 2015 MURANOS BUT STATED THEY HAVE NO TIMEFRAME FOR RESOLUTION.
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE VEHICLE WAS AT A STOP SIGN, THE CONTACT NOTICED THE ODOR OF FUEL FUMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 408. MA 10/16/15 THE CONSUMER STATED NISSAN PURCHASED THE VEHICLE BACK FROM HER AT FULL VALUE. UPDATED 12/09/15.*JB
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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