Page 2 of 5 · complaints 51–100 of 204

2015 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Power Train
Filed Nov 29, 2021RI

Here is my experience: I purchased a 2015 Nissan Murano new in July 2015. My CVT transmission failed and was replaced under warranty by Nissan in June 2019 at 52,000 miles. Today 11-29-21, at 62,100 miles, my transmission failed again due to the transmission oil/cooler/radiator assembly failing to cause the cooling fluid and the transmission fluid to mix, resulting in having to replace the Transmission, Radiator, and associated assemblies for $6,600!

Engine
Filed Nov 19, 2021WI

My car would jerk/chug at about 20 mph and it just kept getting worse as time went on. On 11/17/21 it wouldn’t drive or go over 10 mph. And today 11/19/21 it won’t even start!! I am now getting it towed to a ln auto place.

Power Train
Filed Oct 28, 2021PR

On several occasions while the car is being driven, the transmission goes into neutral by itself and stops responding to the throttle without any warning. This puts drivers at serious risk since the car while following its inertial movement must move to the side of the road or it could stop in the middle of the lane. According to the car's maintenance record, the transmission was replaced in 2017 however it failed again in 2021. The car was taken to the dealer for diagnosis and his recommendation was to repair the transmission at my own cost of $ 4000.

Electrical System
Filed Oct 12, 2021NJ

The climate control drivers seat does not operate. Nissan is aware of the situation and have issued a technical bulletin 1/17/19 Classification #EL18-035 Reference # NTB19-004. There are at least 1000 cases sited on the internet. I would like to know if there will be a recall issued as this is a safety fire hazard.

Structure › Body
Filed Oct 8, 2021GA

My drivers side door is locked. I started my car, drive off and it auto locks at a certain speed. When I stopped I was unable to unlock the door. I was forced to climb out the passenger side. The car had a manual key lock, this also failed, it will lock the other doors but will not unlock any of them. It failed and there is no manual way to open the door. This is a major safety issue, if I was involved in an accident I would have been trapped in the car. I approached Nissan. They laughed it off and say my car is out of warranty so I must pay to repair this. I understand that, but this is not a broken light or a leaking fuel tank, this failure is a major fail in keeping me safe in my vehicle. When I took it to the dealer for repair they gave me an estimate based on a similar case they had a few weeks before, and I read numerous reports from others owners of vehicles on the internet.

Power Train
Filed Aug 23, 2021WV

My check engine light came on. We hooked a snap on scanner to it. It said code P17F1. There is a recall but not when I enter my vin number.

Power Train
Filed May 16, 202146,000 milesFL

TOOK VEHICLE TO NISSAN DEALER FOR REGULAR OIL CHANGE (SERVICE LIGHT ON). VEHICLE HAD HAD A COUPLE OF HESITATIONS SOMEWHAT LIKE HAVING WATER IN THE GAS. THIS HAPPEN WHEN AFTER STOPPING AND THEN TAKING OFF THE HESITATION OCCURRED. NISSAN CHECKED AND THE TRANSMISSION HAS TO BE REPLACED-ONLY 46,000 MILES ON CAR? I DO HAVE AN EXTENDED WARRANTY, THAT I PURCHASED WHEN I BOUGHT THE CAR. IF NISSAN IS HAVING THIS PROBLEM WITH THESE TRANSMISSIONS, THEY SHOULD BE AUTOMATICALLY REPLACING THEM. THE VEHICLE IS CURRENTLY AT NISSAN DEALER WAITING FOR THE NEW TRANSMISSION.

Electrical System
Filed May 10, 202134,000 milesWV

UNAVAILABLE FRONT RADAR OBSTRUCTION LIGHT COMES ON AND STAYS ON AFTER DRIVING. PROBLEM OCCURS EVERY TIME I DRIVE MORE THAN A SHORT DISTANCE. LIGHT IS NEVER ON WHEN I START THE CAR.

Power Train
Filed May 4, 202147,500 milesCA

AT ABOUT 47,000 MILES ON THE VEHICLE, WAS DRIVING AT APPROXIMATELY 70 MPH AND VEHICLE BEGAN TO JUDDER VIOLENTLY SHAKING REAR OF VEHICLE CAUSING DIFFICULTY TO CONTROL VEHICLE.

Forward Collision Avoidance › Warnings
Filed Apr 27, 202193,000 milesFL

THE FORWARD COLLISION STOPS WORKING AFTER DRIVING THE CAR ONLY A COUPLE OF MILES... HAVE TAKEN TO THE DEALER AND THEY SAID IT WAS BECAUSE OF LOW VOLTAGE FROM THE BATTERY... REPLACED THE BATTERY AND THE PROBLEM STILL HAS HAPPENED.. IT ONLY RESETS AFTER THE CAR HAS BEEN TURNED OFF AND BACK ON AGAIN BUT THE INDICATOR LIGHT COMES ON AGAIN AFTER DRIVING A COUPLE MILES AGAIN

Power Train
Filed Apr 16, 2021100,000 milesAR

CAR WILL HARD START, CHECK ENGINE LIGHT ON. DRIVE FINE BUT AFTER STOPPING OR SLOWING DOWN, TRACTION CONTROL LIGHT COMES ON AND RPMS WILL NOT GO OVER 3000. CAR WILL NOT ACCELERATE AND HAVE TO PULL OVER, TURN OFF AND RESTART.

Unknown or Other
Filed Apr 12, 202170,000 milesMO

MY WIFE WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WITH NO ONE AROUND WHEN THE SUNROOF SPONTANEOUSLY EXPLODED WITHOUT WARNING. SHE IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP AND TOOK PHOTOS. YOU CAN CLEARLY SEE THAT THE SUNROOF GLASS EXPLODED UP AND OUTWARD - NOT INDICATIVE OF AN OBJECT HITTING THE SUNROOF CAUSING IT TO EXPLODE. MY ONE YEAR OLD SON WAS ALSO IN THE VEHICLE AT THE TIME IT EXPLODED. LUCKILY, THE SHADE WAS CLOSED BECAUSE HE HAD TAKEN A NAP EARLIER THAT DAY. HOWEVER, IF THE SHADED WASN'T CLOSED, MY WIFE AND SON WOULD HAVE BEEN COVERED IN GLASS. ALSO, THE EXPLOSION WAS SO LOUD AND STARTLING, SHE NEARLY WRECKED. WE TOOK THE VEHICLE TO THE SAME DEALERSHIP WE BOUGHT IT AND PURCHASED THE EXTENDED WARRANTY FROM BUT THEY ARE STILL REFUSING TO PAY FOR IT.

Engine
Filed Feb 8, 202182,000 milesOH

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. ADDITIONALLY, THERE WAS OIL LEAKING FROM ENGINE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER JEFF SCHMITT NISSAN LOCATED AT 725 ALPHA RD, BEAVERCREEK, OH 45434 WHO DIAGNOSED THAT THE TRANSMISSION, ENGINE AND CATALYTIC CONVERTER WERE FAULTY AND NEEDED TO BE REPLACED. THE ENGINE, TRANSMISSION AND CATALYTIC CONVERTER WERE REPLACED HOWEVER, THE FAILURE RECURRED APPROXIMATELY 3,000 MILES LATER. THE ENGINE WAS REPLACED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Power Train
Filed Jan 4, 2021WA

PURCHASED THE 2015 MURANO WITH 2200 MILES FROM OLYMPIA NISSAN IN OLYMPIA, WA. DID NOT GET THE EXTRA WARRANTY BECAUSE WE TRUSTED NISSAN AND THE CAR WAS BASICALLY NEW. ABOUT TWO YEARS AFTER PURCHASING IT, WE COULD FEEL A SLIGHT HESITATION WHEN ACCELERATING FROM LOW TO HIGHER SPEEDS. IT HAPPENED MORE WHEN DRIVING ON CITY STREETS BUT ALSO HAPPENED PERIODICALLY ON THE FREEWAY. MY HUSBAND THOUGHT IT MIGHT BE THE GAS HE WAS USING. THE MISSING CONTINUED AND GOT PROGRESSIVELY WORSE. HE TOOK HIS CAR IN TO NISSAN FOR ALL HIS OIL CHANGES AND EVERYTHING ELSE THAT THEY SUGGESTED. HE MENTIONED THE PROBLEM BUT THEY COULD NOT FIND ANYTHING. THIS WAS BROUGHT UP DURING THE WARRANTY PERIOD. I STARTED DRIVING THE CAR RECENTLY AFTER MY HUSBAND PASSED AWAY AND IT WAS QUITE OBVIOUS THAT THE PROBLEM HAD GOTTEN MUCH WORSE. I TOOK IT TO GOODYEAR AND HAD THE EJECTORS CLEANED AND SPARK PLUGS REPLACED BUT THIS DID NOT SOLVE THE PROBLEM. GOODYEAR OFFERED TO TAKE IT TO NISSAN TO BE CHECKED ON THEIR COMPUTER. THEY DETERMINED I NEEDED A NEW TRANSMISSION. THIS CAR IS FIVE YEARS OLD WITH 75,000 MILES! AFTER RESEARCHING THE ISSUE, I FOUND THAT THIS HAS BEEN AN ONGOING PROBLEM WITH NISSAN'S CVT TRANSMISSION. I AM ANGRY AND FRUSTRATED. I HAVE A CAR I AM AFRAID TO DRIVE. I BELIEVE THIS SHOULD HAVE BEEN FIXED THROUGH A RECALL OR AN EXTENSION OF THE ORIGINAL WARRANTY. THIS HAS HAPPENED TO MANY PEOPLE. IT'S TIME FOR THE ISSUE TO BE RESOLVED. MY HUSBAND TOOK THE CAR TO NISSAN FAITHFULLY FOR OIL CHANGES AND ANYTHING ELS

Electrical System
Filed Nov 12, 202051,000 milesFL

THE LIFTGATE WON'T OPEN EITHER WITH THE KEY FOB OR MANNUALY EVERY TIME I HAVE TO UNHOOK THE BATTERY TO RESET VEHICLE WAS NOT IN MOTION, OPENING THE HOOD EVERY TIME THIS HAPPENS TO RESET THE LIFTGATE IS NOT IDEAL

Service Brakes, Hydraulic
Filed Oct 28, 2020NH

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AND SCHEDULED AN APPOINTMENT AT SOMERSWORTH NISSAN (285 NH-108, SOMERSWORTH, NH 03878, (603) 692-5200) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion SystemCrash
Filed Oct 22, 202070,000 milesPA

VEHICLE INFREQUENTLY SURGES WHEN INITIALLY PRESSING DOWN ON THE GAS PEDAL. ALSO IT HAPPENS WHEN DRIVING AND PULLING UP BEHIND VEHICLES AT STOP SIGNS OR TRAFFIC LIGHTS. IT CAUSED AN ACCIDENT WHEN TRYING TO PARK IN A TIGHT SPOT. SURGE WHEN TRYING TO EASE FORWARD CAUSED VEHICLE TO RUN ONTO STONE WALL. NOT AN ACCIDENT INVOLVING AN PERSONAL INJURY BUT POTENTIAL IS THERE FOR A SERIOUS ACCIDENT. UNRELIABLE ACCELERATION IS A POTENTIALLY DANGEROUS ISSUE. A SECOND OCCASION WAS IN TRAFFIC AFTER MERGING OFF A FREEWAY. SEVERAL CARS WERE WAITING AT STOP SIGN. AS EACH PULLED OUT WE ALL EASED UP. WHEN I TRIED TO EASE UP IT SURGED ON ME AND ALMOST PUT ME INTO REAR OF CAR IN FRONT OF ME.

Service Brakes
Filed Oct 14, 2020102,000 milesFL

FOR THE SECOND TIME MY FRONT COLLISION BRAKING SYSTEM SENSOR HAS COME ON AND DISENGAGED MY CRUISE CONTROL WHILE I HAVE BEEN TRAVELING AT A HIGH RATE OF SPEED ON THE HIGHWAY. DEALERSHIP HAS CONFIRMED THIS CODE WHEN TAKEN INTO SHOP. THIS COULD CAUSE THE CAR TO BRAKE SUDDENLY WHILE DRIVING. NISSAN HAS NOT ISSUED A RECALL. I HAVE BEEN QUOTED OVER $1200.00 TO FIX. THIS HAS BEEN REPORTED ON MANY OCCASIONS. WHY HASN'T A RECALL BEEN ISSUED? I AM NOW AFRAID TO DRIVE MY VEHICLE WITH THIS FAULTY SENSOR.

Electronic Stability Control (esc)
Filed Oct 4, 202072,000 milesFL

THE CRASH COLLISION SENSOR IS NOT WORKING... THE L.E.D. LIGHT COMES ON AND DOES NOT ALLOW YOU TO EVEN USE CRUISE CONTROL.. IT STOPS WORKING AFTER ABOUT 5 MINUTES OF DRIVING..

Service Brakes
Filed Sep 25, 202090,800 milesIL

THE RECALL SERVICE WAS PERFORMED AS PROMISED. I DO HAVE TO ADD THOUGH THAT SHORTLY AFTER HAVING PICKED THE CAR UP, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT STARTED TO GO OFF OCCASIONALLY AFTER NORMALLY APPLYING THE BRAKES. THEN THE LIGHT WOULD GO ON AT RANDOM TIMES WITHOUT HAVING APPLIED THE BRAKES. I RETURNED THE CAR TO THE DEALERSHIP AND THEY MENTIONED THAT IT WAS PROBABLY A COINCIDENT THAT THIS HAPPENED. I THOUGHT THAT THIS WAS SUSPECT THOUGH AS I NEVER HAD ANY ISSUES WITH THE LIGHT AND THE SYSTEM PRIOR TO BRINGING THE CAR IN FOR THE ABS MODULE RECALL. I STILL FEEL THAT SOMETHING WAS TWEAKED OR THE SYSTEM'S FAILURE WAS EXACERBATED BY HAVING HAD WORK PERFORMED ON IT, DESPITE THE ABS MODULE BEING LOCATED ON THE FIREWALL AND THE AEB SENSOR LOCATED IN THE FRONT GRILL. I ALSO HAVE SEEN ON THE INTERNET THAT 2015,2016,2017 AND 2018 MODEL YEAR ROGUES,ROGUE SPORT, MURANOS, ALTIMAS, MAXIMAS, LEAFS, SENTRAS, ARMADA'S AND PATHFINDERS HAVE ALL BEEN IMPACTED BY AEB ISSUES. THE MOST DANGEROUS, WHEN THE VEHICLE GOES INTO AEB MODE FOR NO REASON AND APPLIES THE BRAKES. THERE IS A CLASS ACTION LAWSUIT IN PROCESS NOW AND SOME TSB'S THAT YOU HAVE ISSUED FOR FIXES. I HAVE OWNED OR OWN 4 NISSANS SINCE 2010...A 2010 NISSAN SENTRA WHICH WAS RECENTLY REPLACED BY A 2019 NISSAN SENTRA AND MY 2015 MURANO WHICH REPLACED MY 2011 INFINIT G7XS. I HAVE NEVER HAD ANY MAJOR SERVICE ISSUES WITH ANY OF THEM WITH THE EXCEPTION OF THIS MOST RECENT $1006.62 REPAIR WHICH THE DEALER SAID WOULD NOT BE COVERED A

Vehicle Speed Control
Filed Sep 23, 202081,000 milesCO

THE EMERGENCY BRAKING SYSTEM SHUTS OFF WITH NO WARNING AND IN TURN DEACTIVATES THE ADAPTIVE CRUISE CONTROL. THIS HAS HAPPENED SEVERAL TIMES AND THE LAST OCCURRENCE HAPPENED ON A TWO LANE HIGHWAY IN CLEAR WEATHER CONDITIONS WITH AN 18-WHEELER FOLLOWING IN CLOSE PROXIMITY. WHEN I BROUGHT THE VEHICLE TO THE MECHANIC AT THE DEALERSHIP, THE CODE SHOWED THAT THE DISTANCE SENSOR 'MUST BE REPLACED' BECAUSE IT WAS OUT-OF-DATE. WHEN I ASKED THE MANUFACTURER OF THE CAR TO PAY FOR THE REPLACEMENT, THEY REFUSED. I HAVE DEALT WITH FOUR PEOPLE AT THE CORPORATE OFFICE AND THEY REFUSE TO PAY THE $1400 TO REPLACE THE FAULTY FACTORY ORIGINAL PART. ALSO NOTE, I HAVE REPLACED THE TRANSMISSION TWO TIMES IN 9 MONTHS ON THIS VEHICLE AND THOSE WERE COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. I AM BEGINNING TO SUSPECT I HAVE A LEMON.

Service Brakes, Hydraulic
Filed Sep 22, 2020MO

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V087000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN SINCLAIR NISSAN (478 SIEMERS DR, CAPE GIRARDEAU, MO 63701) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Sep 6, 2020WA

THE FORWARD COLLISION AVOIDANCE LIGHT FREQUENTLY COMES ON WHEN I START MY CAR. SOMETIMES RESTARTING THE CAR WILL MAKE IT GO OFF. WHEN THE LIGHT IS ON, ALL MY CAMERAS, CRUISE CONTROL & SIDE SENSOR LIGHTS DO NOT FUNCTION. MY BIGGEST FEAR IS THAT THE CAR WILL STOP ITSELF IN TRAFFIC. I AM AFRAID TO DRIVE THIS CAR. I TOOK IT TO MY DEALERSHIP. THEY PUT IN A NEW SENSOR ($1300). THE LIGHT WAS BACK ON THE NEXT DAY. ANOTHER SENSOR WAS PUT IN. AFTER A MONTH, THE LIGHT IS BACK ON. THE CAR GOES BACK TO THE DEALER TOMORROW.

Service Brakes
Filed Sep 1, 202071,200 milesTN

I PURCHASED THIS VEHICLE FROM THE LOCAL NISSAN DEALER IN OCTOBER 2019. SINCE THEN, THE FORWARD EMERGENCY BRAKING SYSTEM CONTINUALLY TURNS OFF WITHIN JUST A FEW MILES OF DRIVING THE CAR. THIS ALSO SHUTS DOWN THE CRUISE CONTROL TO THE VEHICLE. I HAVE TAKEN THE VEHICLE BACK TO THE NISSAN DEALERSHIP SEVERAL TIMES WHERE I HAD TO PAY FOR THEM TO REPLACE THE RADAR SENSOR THAT CONTROLS THE SYSTEM. IT DID NOT HELP AND THE PROBLEM OCCURS STILL EVERY SINGLE TIME I DRIVE THE VEHICLE. THE ONLY WAY TO RE-ENGAGE THE SYSTEM IS TO STOP THE VEHICLE AND TURN OFF THE ENGINE AND THEN START THE VEHICLE BACK UP. THIS IS THE SAME SYSTEM THAT HAS CAUSED NUMEROUS PROBLEMS WITH THE NISSAN ROGUE. THE QUESTION BELOW IS NOT FOR WHEN DID THIS HAPPEN, IT IS MORE OF A CASE OF WHEN HASN'T THIS HAPPENED? THIS VEHICLE IS AN ABSOLUTE LEMON AND SHOULD NOT BE AVAILABLE TO THE PUBLIC.

Power Train
Filed Aug 26, 202075,428 milesMA

CVT REPLACEMENT REQUIRED AT 75K

Unknown or Other
Filed Aug 16, 202056,400 milesIL

AFTER HAVING THE ANTI LOCK BRAKE RECALL REMEDIED I NOTICED A WARNING LIGHT CAME ON AS I WAS DRIVING HOME THAT HAD NEVER OCCURRED BEFORE. IT WAS THE AEB (AUTOMATIC EMERGENCY BRAKING) LIGHT. I WAS DRIVING STRAIGHT ON A HIGHWAY AND THERE WERE NO CARS OR OTHER IMPEDIMENTS AHEAD OF ME. THERE WAS NO REASON FOR THE LIGHT TO ILLUMINATE.I CALLED THE DEALERSHIP AS SOON AS I GOT HOME. THEY TOLD ME I NEEDED TO BRING THE CAR BACK IN AGAIN. I DID. THEY DID A DIAGNOSTIC TEST AND TOLD ME THE AEB SENSOR WAS DEFECTIVE. BECAUSE I HAD PURCHASED THE GOLD WARRANTY WHEN I BOUGHT THE CAR NEW 5 YEARS AGO, I WOULD ONLY HAVE TO PAY THE DEDUCTIBLE AND NOT THE FULL PRICE FOR THE REPLACEMENT WHICH WOULD NORMALLY RUN APPROXIMATELY $1000.00. I MADE THE APPOINTMENT. AFTER THE SENSOR WAS REPLACED, AND ON MY WAY HOME THE SAME AEB LIGHT CAME ON. AGAIN, I WAS DRIVING ON STRAIGHT WITH NO CAR OR OTHER IMPEDIMENT IN FRONT OF ME. I WAS ON A HIGHWAY. I CALLED THE DEALERSHIP AS SOON AS I GOT HOME. I NOW HAVE ANOTHER APPOINTMENT FOR THE SAME PROBLEM. I DECIDED TO RESEARCH THE PROBLEM. I FOUND OUT THAT MANY NISSAN VEHICLES ARE HAVING SIMILAR PROBLEMS AND YOU HAVE BEEN NOTIFIED OF THIS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. AS YOU KNOW, IF THE AEB ISN'T WORKING NEITHER IS YOUR CRUISE CONTROL WHICH I USE FOR LONG DISTANCE DRIVING. SCARINGLY I HEARD OF SOME WHO'S CAR STOPPED AS THEY WERE DRIVING ON AN EXPRESSWAY. I DRIVE EXPRESSWAYS FOR WORK AND TO SEE MY CHILDREN. I WOULD BE DEAD IF I HAD THAT PROBLEM ON THE

Vehicle Speed Control
Filed Jul 1, 202031,070 milesIL

NORMAL DRIVING AT ANY SPEED AT ANY TIME A WARNING WILL BEEP AND SHOW THE COLLISION LIGHT AND A DISPLAY WILL READ "UNAVAILABLE FRONT RADAR OBSTRUCTION" IT HAPPENS AS EARLY AS A FEW HUNDRED FEET OF DRIVING UP TO A FEW MILES. WHEN THIS HAPPENS THE CRUISE CONTROL WILL DISENGUAGE WHILE DRIVING OR NOT WORK AT ALL AND THE DISTANCE SENSOR QUITS MAKING THE CAR NOT SLOW DOWN BEHIND OTHER VEHICLES. THE CAR WILL JUST START SLOWING DOWN ON THE INTERSTATE WHEN THIS WARNING ACTIVATES FOR NO REASON IF THE CRUISE IS ON AND BEING USED.

Service Brakes
Filed Jun 17, 202045,000 milesAZ

INITIALLY THE PROBLEM START WITH THE ACTIVE CRUISE CONTROL BEING INTERMITTENT. I WOULD BE ON AND THEN THE SYSTEM RANDOMLY ERROR OUT AND DISABLE AT HIGHWAY SPEEDS. NOW CURRENTLY THE AEB SYSTEM IS COMPLETELY NOT FUNCTIONAL AT ANY SPEED AND I SUSPECT THE FRONT RADAR SENSOR THE SYSTEM USES IS FAULTY. LOTS OF RESEARCH ONLINE AND MANY MANY PEOPLE HAVE THE SAME ISSUE. *TR

Electrical System
Filed Jun 6, 202029,000 milesUT

AS I'M DRIVING DOWN THE FREEWAY WITH MY CRUISE CONTROL ON, A FRONT COLLISION WARNING INDICATOR ON THE DASHBOARD WILL APPEAR WHICH CAUSES THE CRUISE CONTROL TO TURN OFF RESULTING IN BRAKING/SLOWING ON THE FREEWAY UNEXPECTEDLY. THIS IS A SERIOUS ISSUE AND IS A CONCERN FOR ME AND MY FAMILY'S SAFETY AS WE ARE OUT DRIVING ON THE ROADS. WHEN IT HAPPENS, THERE IS NOTHING ON THE ROAD OR OBSTRUCTING THE SENSOR FROM PERFORMING ITS TASK. *TR

Power Train
Filed May 21, 2020CO

THERE IS A KNOWN ISSUE WITH THE TRANSFER CASES OF THESE CARS (SEE SERVICE BULLETIN NTB17-003). THE AXLE SEALS ON MY CAR ARE LEAKING AND CAN CAUSE DANGEROUS RESULTS FOR ANYONE OPERATING THE CAR. NISSAN NEEDS TO RECALL AND FIX THIS KNOWN ISSUE IMMEDIATELY. *TR

Air Bags
Filed May 8, 202039,000 milesFL

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED FOR HIS SAFETY THAT IN THE EVENT OF A CRASH, THE AIR BAGS MAY FAIL TO DEPLOY AS DESIGNED. THE VEHICLE WAS TAKEN TO SUTHERLIN NISSAN SERVICE (8125 E COLONIAL DR, ORLANDO, FL 32807) AND WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER MULTIPLE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

Air Bags
Filed Apr 11, 2020NY

THESE CODES SHOW UP WHEN MAINTENANCE ON MY CAR C 1130 ABS P1801 ENGINE CODE BOOAO AIRBAG. P 17FL CVT. TRANSMISSION CODE .

Unknown or Other
Filed Apr 6, 2020VA

THIS IS THE 2ND TIME THAT THE TAILGATE LIFT WILL NOT LIFT AND I CANT RESET IT AND IF YOU GOOGLED THIS NUMEROUS PEOPLE HAVE THE SAME ISSUE OVER AND OVER AGAIN

Electrical System
Filed Mar 23, 202064,900 milesCA

TL* THE CONTACT OWNS 2015 NISSAN MURANO. THE CONTACT STATED THAT THE NAVIGATION SYSTEM REMAINED ON WHEN THE VEHICLE WAS TURNED OFF. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE DRAINED THE BATTERY. THE CONTACT RECEIVED A JUMP START AND DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR AN UNRELATED REPAIR AND THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,900.

Unknown or Other
Filed Mar 10, 202039,000 milesFL

WE HAD OUR 2015 NISSAN MURANO AT A CERTIFIED NISSAN DEALERSHIP FOR SERVICE BECAUSE OF A SAFETY FACTORY RECALL ORDERED BY NISSAN. THE RECALL WAS FOR REPLACEMENT OF AN ABS ACCELERATOR. THE NISSAN CERTIFIED TECH INDICATED TO ME, WHEN LOOSENING THE STRUT BOLTS TO GET TO THE ABS ACCELERATOR THEY SNAPPED AND NOW THE STRUTS WOULD HAVE TO BE REPLACED AT A COST TO ME OF $700. I NOW HAVE AN UNSAFE VEHICLE WITH DEFECTIVE STRUT BOLTS AND AN ABS ACCELERATOR THAT NEEDS REPLACED UNLESS I COME UP WITH $700. THE STRUT BOLTS POSSIBLY WOULD OF NEVER BEEN AN ISSUE IF NISSAN HADN'T A RECALL FOR THEIR UNSAFE ABS ACCELERATOR. I CONTACTED NISSAN CUSTOMER SERVICE AND THE COULD NOT OFFER ANY ASSISTANCE WITH MY ISSUE.

Structure › Body
Filed Mar 9, 202073,465 milesWA

WHILE DRIVING, MY PANORAMIC SUNROOF SUDDENLY EXPLODED. WHEN THE GLASS BROKE, IT BROKE OUTWARD AS IT WAS LIFTED WHEN I SAW IT WHEN I GOT TO MY DESTINATION.

Vehicle Speed Control
Filed Mar 3, 202055,000 milesVA

CRUISE CONTROL KICKS OFF WHILE DRIVING AND CAUSES DECELERATION. WILL NOT COME BACK ON UNTIL THE CAR IS STOPPED, TURNED OFF, THEN TURNED BACK ON. WET WEATHER MAKES IT A LOT WORSE. HAS PROGRESSIVELY GOTTEN WORSE. WILL KICK OFF AT LEAST TWICE WITHIN AN HOUR DRIVE TYPICALLY. UNACCEPTABLE AND NEEDS TO BE FIXED

Seat Belts
Filed Feb 5, 202050,000 milesCO

DRIVER SEAT BELT DOES NOT RETRACT CORRECTLY. OCCURS WHEN SEAT BELT IS RELEASED.

Power Train
Filed Feb 3, 202062,000 milesKY

MULTIPLE TRANSMISSION ISSUES. STUTTERING AND JERKING AT LOW SPEED, ESPECIALLY ON A SLIGHT GRADE GOING UP. LOSS OF POWER FROM A STOP. SLIPPING WHEN GOING INTO GEAR THEN JERKING. SHIFT POINTS APPEAR TO BE ERRATIC. PROBABLY CAME ON SLOWLY BUT ONLY GOT TO A DANGEROUS OR PROBLEMATIC POINT NEAR THE END OF THE WARRANTY PERIOD. NOTICED IT BADLY WHEN ATTEMPTING TO PULL OUT INTO TRAFFIC AND ALMOST GOT SIDE SWIPED.

Vehicle Speed Control
Filed Jan 27, 202053,500 milesTX

WHEN TRAVELING AT HIGHWAY SPEEDS WITH THE CRUISE CONTROL SET, THE INTELLIGENT CRUISE CONTROL MALFUNCTIONS ALONG WITH THE PREDICTIVE FORWARD BRAKING CAUSING SUDDEN DECELERATION. THIS HAS ALMOST GOTTEN ME INTO SEVERAL REAR END COLLISIONS AT HIGHWAYS SPEEDS THAT COULD HAVE CAUSED MAJOR WRECKS.

Service Brakes
Filed Jan 26, 2020NY

THE ABS LIGHT COMES ON WHILE DRIVING AND CAR STALLS OR IMMEDIATELY SHUTS DOWN. I TOOK THE VEHICLE TO NISSAN AND A DIAGNOSTIC TEST WAS DONE. THEY SAID I NEEDED TO HAVE MY CRANK SHAFT POSITIONING SENSOR CHANGED; I PAID AND HAD IT REPLACED AND STILL I AM EXPERIENCING THE SAME PROBLEM. I TOOK THE VEHICLE BACK TO KINGS NISSAN AT CONEY ISLAND BROOKLYN 2 WEEKS AGO AND IT'S STILL THERE AND THEY CAN'T FIGURE OUT WHAT'S GOING ON. NOW I AM BEING TOLD THEY'LL HAVE TO TAKE THE CAR APART TO FIGURE WHAT'S THE PROBLEM AND THAT'LL COST ME ABOUT A THOUSAND DOLLARS FOR LABOR, NOT INCLUSIVE OF ANY PARTS THAT MAY NEED TO BE REPLACED. MY PROBLEM HERE IS THAT NISSAN CANNOT DETERMINE THE ISSUE AND IS HAVING ME PAY FOR PARTS WHILE THEY CHANGE PARTS BY ASSUMING WHAT THEY ISSUE MIGHT BE, SINCE THEY ARE UNABLE TO DETERMINE THE REAL ISSUE. MY BIGGEST REGRET IS PURCHASING A NISSAN VEHICLE. THE VEHICLE IS BARELY 30,000 MILES AND IT'S COSTING ME TIME AND MONEY.

Unknown or Other
Filed Jan 19, 202062,000 milesID

THE COLLISION LIGHT GOES ON INTERMITTENTLY WHILE IN MOTION ON CITY AND HIGHWAYS AND CAUSES THE CRUISE CONTROL NOT TO WORK UNLESS THE CAR IS TURNED OFF AND RESETS ITSELF.

Power Train
Filed Jan 10, 202039,000 milesWI

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT LOW SPEEDS THERE WAS AN ABNORMAL NOISE DETECTED. THE CONTACT STATED THAT THERE WAS ALSO AN ABNORMAL SHUDDERING WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO VAN HORN NISSAN OF SHEBOYGAN LOCATED AT 5515 RACETRACK RD, SHEBOYGAN, WI 53081, PHONE NUMBER; (920) 310-6816 TO BE DIAGNOSED HOWEVER, THE PROGNOSIS WAS UNKNOWN . THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.

Electronic Stability Control (esc)
Filed Jan 9, 20203,000 milesTX

CAR HESITATES WHEN ACCELERATING CAUSING A DANGER WHEN CAR DOES NOT GO AS EXPECTED WHEN PULLING INTO TRAFFIC. IT ALSO JERKS AND SHUDDERS AT LOWER SPEEDS, THE CAR SHAKES SOMEWHAT VIOLENTLY AND WILL STOP IF YOU FLOOR THE GAS PEDAL. BOUGHT THE CAR BRAND NEW FROM DEALER AND HAVE BROUGHT IN FOR THE ISSUE TO BE TOLD THE COMPUTER DOESN'T SEE A PROBLEM. I DRIVE THE CAR DAILY I KNOW THERE IS AN ISSUE AND IT IS DANGEROUS TO DRIVE WHEN IT CHOOSES NOT TO GO WHEN ACCELERATING. IT HAS BEEN A PROBLEM SINCE I BOUGHT THE CAR AND HAVE COMPLAINED TO THE DEALERSHIP NUMEROUS TIMES.

Visibility › Sun/Moon Roof Assembly
Filed Dec 30, 201937,000 milesWA

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD NOISE SIMILAR TO A GUN SHOT. THE CONTACT NOTICED THAT THE SUN ROOF SHATTERED. THE SUN SHADE WAS CLOSED SO NO GLASS ENTERED THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY ORDERED THE PART TO BE REPLACED AT A LOCAL GLASS SHOP. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT *DL

Unknown or Other
Filed Dec 12, 201921,000 milesMI

THE VEHICLE WAS IN MOTION DRIVING ABOUT 45 MILES AN HOUR (NO RAIN, NO SNOW ON THE CAR), WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. THE CAR WAS GOING STRAIGHT FORWARD WITH NO BUMPS IN THE ROAD. NO ROCKS HIT THE CAR AND THERE WAS NO COLLISION. IT WAS ABOUT 1:30PM IN DECEMBER IN MICHIGAN, THERE WERE NO OTHER CARS AROUND, NO ROCKS. THE SUNROOF EXPLODED ON I'S OWN - DUE TO FAULTY EQUIPMENT. THE CAR HAD ABOUT 21,000 MILES AND HAS NEVER BEEN IN AN ACCIDENT. WE PURCHASED IT CERTIFIED, PRE OWNED FROM A NISSAN DEALERSHIP 8 MONTHS PRIOR. NISSAN HAS REFUSED TO TAKE ANY RESPONSIBILITY FOR THE ISSUE.

Vehicle Speed Control
Filed Dec 4, 2019GA

MY VEHICLE RECENTLY BEGAN DISPLAYING A WARNING THAT THE ANTI-COLLISION SYSTEM IS NOT FUNCTIONAL AND I NOTICED THIS ALSO DISABLED AND DISENGAGED THE CRUISE CONTROL RESULTING IN SUDDEN DECELERATION . THIS PROBLEM SEEMS TO RESET WHEN CAR IS STARTED AND REOCCURS AFTER 10 TO 15 MINUTES DRIVING. I TOOK THE CAR TO A NISSAN DEALERSHIP SERVICE DEPT, AND PAID FOR A DIAGNOSTIC TEST TO SOURCE ISSUE. THE NISSAN SERVICE REP TOLD ME THIS WAS A KNOWN ISSUE BUT I WOULD NEED TO PAY OUT OF POCKET TO FIX. I SEARCHED ON LINE AND ON NUMEROUS SITES FOUND IT WAS A VERY COMMON AND SERIOUS DEFECT WITH A BOSCH SUPPLIED SENSOR ON THE RADAR . THIS IS A DRIVING SAFETY FEATURE I CONSIDER ESSENTIAL TO MY PURCHASE AND WHEN SUDDENLY FAILS DISENGAGING CRUISE CONTROL PRESENTS A VERY DANGEROUS SITUATION TO MYSELF AND OTHERS ON THE ROAD. NISSAN IS WELL AWARE OF THE ISSUES AND INSISTS I PAY A VERY LARGE REPAIR BILL TO REPAIR.

Power Train
Filed Oct 26, 201963,500 milesMA

THE CAR WAS BUCKING AT LOW SPEEDS (10-20 MPH) AND HAD A VIBRATION AT HIGH SPEEDS (70+). THE DEALERSHIP REPORTED THAT THE DIAGNOSTIC CODE WAS P17F0 AND THEY NEEDED TO REPLACE THE CVT SUBASSEMBLY AND THE RPL AUTOMATIC CVT TRANSAXLE ASSEMBLY AND REPROGRAM THE A/T CONTROL UNIT.WHILE DOING THAT THEY DISCOVERED THEY NEEDED TO REPLACE THE FRONT AND REAR SEALS ON THE LEAKING TRANSFER CASE. THIS IS VERY SIMILAR TO A RECALL AFFECTING THE CVT ON OTHER NISSAN VEHICLES, BUT THAT RECALL DID NOT COVER THIS VEHICLE.

Power Train
Filed Oct 15, 201939,200 milesKY

WHEN ACCELERATING FROM A STOP OR AT LOW SPEED, TRANSMISSION JUDDERS AND CAUSES THE CAR TO LUNGE AND VIBRATE TILL IT GETS TO A HIGHER RPM. AT A CERTAIN RPM, THE CAR CAN SIMPLE LUG REPEATEDLY IF THE SPEED IS HELD CONSTANT. THE CAR STORES AN ERROR CODE AND THE FIX PER THE DEALER IS TO REBUILD THE TRANSMISSION. MY VEHICLE HAS THIS ISSUE AT ONLY 39,200 MILES. WHILE NISSAN CREATED A SERVICE BULLETIN FOR THIS ISSUE, AND WAS REPAIRED UNDER WARRANTY, A REPAIR THIS MAJOR SHOULD BE A RECALL BECAUSE OF HOW EXPENSIVE IT WOULD BE TO REPAIR OUT OF WARRANTY. BASED ON THE REPAIR ORDER I WAS PROVIDED, THIS WOULD'VE COST OVER $1,600 FOR PARTS ALONE, AND THE DEALER NEEDED TO KEEP THE CAR FOR A FULL WEEK. MULTIPLE ANECDOTAL REPORTS OF THIS ISSUE CAN BE FOUND AT HTTPS://WWW.NISSANMURANO.ORG/THREADS/ENGINE-CVT-HORRIBLE-SKIPPING-AND-LUNGING.186778/

Unknown or OtherCrash
Filed Oct 2, 201956,000 milesMO

THE BACKUP CAMERA DID NOT FUNCTION PROPERLY. BACKING UP THE INDICATOR DID NOT SHOW OR SOUND A WARNING. THIS OCCURRED WHEN I WAS BACKING UP ON A STREET AND HIT A CAR. IT ALSO DOES NOT SOUND REGULARLY WHEN I'M BACKING UP IN ALL SITUATIONS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Nissan Murano → · Every Murano year → · How the figures are calculated →