Page 9 of 14 · complaints 401–450 of 678

2004 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Power Train
Filed Mar 23, 2010112,300 milesWA

1. DESIGN FLAW 2. DEFECTIVE TRANSFER CASE. THIS IS THE THIRD TIME IT HAS OCCURRED IN A TWO YEAR PERIOD. 3. THE FIRST TWO TIMES, NISSAN REPLACED THE DEFECTIVE PART. I AM STILL WAITING FOR THEM TO TELL ME WHAT THEY WILL DO AS NISSAN CONTENDS THIS IS PART IS NOT INCLUDED IN THEIR CVT TRANSMISSION 120000 MILE WARRANTY, EVEN THOUGH THE PART HOOKS INTO THE TRANSMISSION. THIS PART TRANSFERS POWER FROM THE TRANSMISSION TO THE ALL WHEEL DRIVE COMPONENTS. THE VEHICLE IS A 2004 MURANO.

Visibility
Filed Mar 20, 201055,000 milesTX

SUN VISOR WILL NOT STAY UP ON DRIVERS SIDE. WHEN IT DROPS IT BLOCKS MY VISION. NO MATTER HOW MANY TIMES YOU RAISE IT UP IT FALLS DOWN ALMOST IMMEDIATELY AND YOU MUST USE ONE HAND TO HOLD IT UP. I DON'T HAVE 400 TO REPLACE IT AND THE DEALER WILL NOT EVEN GIVE A DISCOUNT. *TR

Visibility
Filed Mar 16, 201040,000 milesTN

DRIVER'S SIDE SUN VISOR CONSTANTLY FAILS BY FALLING FROM THE UP POSITION WHILE DRIVING. DEALER'S REMEDY IS TO REPLACE, SINCE THERE IS NO REPAIR AVAILABLE FOR AN OBVIOUSLY DEFECTIVE PRODUCT. THIS IS A MAJOR SAFETY CONCERN SINCE THE VISOR FALLS DOWN IN THE DRIVER'S LINE OF SIGHT. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Mar 4, 20106,000 milesCO

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. SINCE THE VEHICLE WAS PURCHASED, THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRES BECAME FLAT WHEN THE TEMPERATURE WAS AT 36 DEGREES OR BELOW. THE LOWER THE TEMPERATURE, THE MORE THE SYSTEM WOULD INDICATE THAT THE PRESSURE WAS LOW ALTHOUGH IT WAS NOT. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY ADVISED HER ADD AIR TO THE TIRE UNTIL IT REACHED 38 PSI. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THE ENGINEERS HAD NOT ADDRESSED THE ISSUE AND TO OVER INFLATE THE TIRES. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 46,600. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Power Train
Filed Feb 22, 201063,095 milesCA

FAILURE TO NAVIGATE A HILL. *TR

Suspension › Front
Filed Feb 19, 201064,000 milesNY

2004 NISSAN MURANO- REPLACED LEFT FRONT WHEEL BEARING HUB ASSEMBLY AT 64,000 MILES I FEEL THAT IS PREMATURE!! ALSO HAVING PROBLEMS WITH SEAT MOVING/ROCKING!! SCARY!!! *TR

Latches/Locks/Linkages
Filed Feb 17, 201042,000 milesMN

2004 NISSAN MURANO DRIVERS DOOR LOCK DOES NOT OPERATE. IT ONLY OPERATES MANUALLY, THE KEY REMOTE WILL NOT OPERATE THE LOCK, NOR WILL THE BUTTON INSIDE OF THE CAR. THE ONLY WAY TO LOCK OR UNLOCK THE CAR IS MANUALLY WITH THE KEY FROM THE OUTSIDE OR WITH THE LATCH ON THE INSIDE. *TR

Visibility
Filed Feb 10, 201080,000 milesCA

SUN VISOR. *TR

Seats
Filed Feb 10, 201065,000 milesCO

DRIVERS SEAT TILTS ON TURNS, WORSE ON LEFT TURNS. I TOOK IT TO THE DEALER AND THEY SAID IT WAS A BROKEN SEAT TRACK. I ASKED THEM TO REPAIR AND WAS TOLD THE AREA MANAGER REFUSED TO FIX. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS AND IT IS BEYOND DANGEROUS. THE LEFT FRONT OF THE SEAT BARELY HANGS ON AS THE BOLTS ARE BROKEN IN THE BACK. I HAVE DONE SOME RESEARCH ON THIS AND IT IS A PREVALENT PROBLEM WITH THIS CAR. I AM COMPLAINING AS I FEEL IT IS EXTREMELY UNSAFE. *TR

Seats
Filed Jan 29, 201080,000 milesMI

TL* THE CONTACT HAS A 2004 NISSAN MURANO. THE CONTACT AUTOMATIC SEAT ADJUSTMENT IS NOT WORKING. THE SEAT IS NOW STARTING TO SWAY BACK AND FORTH WHILE THE CONTACT IS DRIVING. THE CONTACT STATES THAT A DEALER STATED THAT IT IS BECAUSE THE RAIL BAR IS BROKEN. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 90000.

Visibility
Filed Jan 28, 201059,821 milesCA

SUN VISOR WILL NOT STAY IN THE UP POSITION. HAVE REPLACED IT ONCE AND THE SECOND MODEL HAS FAILED AS WELL.*CW

Visibility
Filed Jan 21, 201060,000 milesGA

2004 NISSAN MURANO SL. SUN VISOR FALL DOWN AND WON'T STAY IN THE "UP" POSITION. WHILE DRIVING THE DRIVER SIDE VISOR WILL "FALL" BLOCKING THE DRIVERS VIEW. THE VISOR EITHER NEEDS TO BE HELD IN THE UP POSITION, OR TURNED TO THE SIDE TO KEEP FROM BLOCKING VIEW FORWARD, BUT WITH VISOR TURNED TO THE SIDE IT BLOCKS THE SIDE VIEW. THIS HAS NOT BEEN REPLACED AS OF YET DUE TO A NEW VISOR COSTING OVER 320.00. I HAVE TALKED TO THE DEALERSHIP AND SEEN ON SEVERAL FORUMS WHERE THIS IS A VERY COMMON AND UNSAFE PROBLEM. *TR

Visibility
Filed Jan 19, 201045,000 milesNJ

NISSAN MURANO 2004: DRIVER VISOR NO LONGER STAYS IN UPRIGHT POSITION AND CAN FALL RANDOMLY DURING DRIVING. THERE ARE DOZENS OF SIMILAR REPORTS ON THE INTERNET REGARDING THIS. I REPORTED THIS AS A SAFETY ISSUE TO MY LOCAL NISSAN DEALER AND NATIONAL NISSAN AND THEY FAIL TO CONSIDER IT A SAFETY ISSUE - THEY WANT ME TO PAY $300 TO REPLACE THE VISOR. THE VISOR IS VERY LARGE, AND WHEN THE VISOR DROPS STRAIGHT DOWN, IT CAN COMPLETELY OBSCURE VISION OUT THE WINDSHIELD. I AM AFRAID TO CONTINUE DRIVING THIS CAR. *TR

Seats
Filed Jan 18, 201090,000 milesGA

I HAVE A 2004 NISSAN MURANO WITH ELECTRIC DRIVER SEAT. THE LEFT REAR BRACKET HOLDING THE SEAT TO THE RAIL HAS BROKEN, THUS RESULTING IN THE SEAT BECOMING DETACHED AND SEVERELY LEANING TO THE LEFT REAR. I ASSUMED THIS WAS AN ISOLATED INCIDENT UNTIL I GOOGLED THE ISSUE AND HAVE DISCOVERED NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE. THIS PROBLEM COULD PROVE TO BE A SERIOUS SAFETY ISSUE IN THE EVENT OF A CRASH OR HARD BRAKE. TO SAY THE LEAST, IT COULD PROVE TO CAUSE BACK INJURY OR PAIN. *TR

Visibility
Filed Jan 11, 201052,000 milesTX

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WOULD FALL DOWN AT RANDOM WITHOUT WARNING. HE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VISOR WAS NOT COVERED BY THE WARRANTY; HOWEVER, THE VISOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. HE HAD NOT CONSULTED THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. UPDATED 01/20/10 *BF UPDATED 01/22/10.*JB

Visibility
Filed Jan 11, 201065,000 milesMD

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE SUN VISOR CONTINUOUSLY FALLS DOWN WHICH DISTRACTS AND BLOCKS THE CONTACT'S VIEW WHILE DRIVING VARIOUS SPEEDS. THE PROBLEM BEGAN 3 MONTHS AGO. THE CONTACT IS CONCERNED SINCE THE FAILURE COULD RESULT IN A CRASH. UPDATED 02/17/10. *LJ UPDATED 02/18/10.*JB

Seats
Filed Jan 10, 201064,000 milesNY

NISSAN MURANO SEAT LOOSE AND WOBBLY, STRAINING MY BACK AND CAUSING PROBLEMS WHEN PRESSING THE PEDALS, THIS SHOULD BE UNDER RECALL!!! ALSO TILTED TO THE DRIVERS DOOR SIDE. VERY DISAPPOINTED IN NISSAN. ALSO HAVE A GRINDING SOUND IN FRONT TIRE AREA, GOING THROUGH TOO MANY SETS OF TIRES. VERY DISGUSTED !! *TR

Seats
Filed Jan 4, 2010NY

NISSAN MURANO 2004- FRONT DRIVERS SEAT IS LOOSE AND WIGGLY FOR THE LAST WEEK. LAST NIGHT IT WAS EXTREMELY COLD AND THE SEAT SEEMED TO COLLAPSE ON THE DOOR SIDE LEAVING IT CROOKED IT FEELS AWKWARD TO DRIVE, WORRIED THAT THE SEAT WILL COME OFF OR SOMETHING. I JUST CONTACTED NISSAN AND AM WAITING FOR A RESPONSE. THIS CAR WAS A GIFT FROM MY DAD IN FLORIDA AND I ONLY HAVE OWNED IT FOR ABOUT A YEAR, SO I DOUBT RUST IS AN ISSUE. RIGHT NOW I AM UNABLE TO PAY FOR A EXPENSIVE REPAIR DUE TO HIGH WINTER BILLS AND X-MAS. ANY HELP WILL BE APPRECIATED. THANK YOU. *TR

Electrical System
Filed Jan 4, 201040,000 milesTN

BATTERY DIES EVERY 4 TO 6 MO. HAVE TO KEEP BUYING NEW BATTERIES BECAUSE NISSAN SAYS THEY CAN NOT FIND A PROBLEM. FIRST TIME WITH ORIGINAL OEM BATTERY (2 YEARS OLD) ON VACATION AND THE BATTERY DIED IN THE HOTEL PARING LOT ON A SUNDAY OUT OF TOWN. WOULD NOT JUMP START. NO DEALER OPEN SO BOUGHT A $150 BATTERY FROM WELL KNOWN PARTS STORE. NOW EVERY 4 TO 6 MO BATTERY DIES THE SAME WAY, WILL NOT JUMP START BECAUSE DEED CELL IN BATTERY THIS IS THE 5TH BATTERY NOW IN 2 YEARS. NISSAN SAYS THEY CAN NOT FIND ANY THING AND THE PARTS STORE SAYS ITS NOT THEIR BATTERIES. I AM LEFT WITH A CAR I CAN NOT TAKE ON TRIPS AS IT WILL DIE ON US. NISSAN SAYS THEY CAN NOT FIND ANY PROBLEMS AND A NEW BATTERY IS REPLACED BUT HAPPENS AGAIN. PARTS STORE RUNS TEST ON BATTERY AND ON CAR THEY SHOW INTERMITTENT SPIKES BUT IT DOES NOT SHOW UP ON THERE ELECT. TOOL. HELP I AM STUCK AND NO I WANTS TO HELP. *TR

Seats
Filed Dec 30, 200947,000 milesNY

2004 NISSAN MURANO, NORMAL USAGE OF THE DRIVER SEAT, NOTICED SEAT ROCKING 9 MONTHS AFTER I BOUGHT IT "CERTIFIED USED", TOOK IT TO THE NISSAN DEALER, WAS TOLD IT WAS A BROKEN SEAT BRACKET, COST TO REPAIR $948 + TAX. THE COMPLAINTS ON THIS ISSUE WITH OTHER OWNERS IS ENDLESS! THIS IS A MAJOR DESIGN FLAW, A SEAT SHOULD NEVER BREAK LIKE THIS UNDER NORMAL WEAR, AND SHOULD BE RECALLED BY NISSAN AFTER SO MANY DOCUMENTED COMPLAINTS. *TR

Visibility
Filed Dec 23, 200936,000 milesAZ

THE SUN VISORS FAILED TWICE WITHIN 36000 MILES. THEY SWING DOWN AND BLOCK YOUR LINE OF SIGHT. THEY NEEDED TO BE REPLACED BOTH TIMES. *TR

Visibility
Filed Dec 20, 2009GA

THE DRIVER SIDE SUN VISOR ON MY 2004 NISSAN MURANO FALLS WHEN EVER I HIT A BUMP IN THE ROAD. THERE HAS NOT BEEN AN ACCIDENT YET BUT WHEN IT FALLS IT CAUSES ME TO LOOSE SIGHT OF THE ROAD IN FRONT OF ME AND ALSO CAUSES ME TO TAKE MY ATTENTION OFF OF DRIVING WHILE TRYING TO FIX IT. THIS IS A VERY DANGEROUS SITUATION. *TR

Visibility
Filed Dec 16, 200955,000 milesOK

OWN A 2004 NISSAN MURANO AND IT IS A COMMON PROBLEM FOR SUN VISORS TO FAIL AND HANG STRAIGHT DOWN WHILE DRIVING OBSTRUCTING YOUR VIEW OF THE ROAD. NISSAN PROBABLY DOES NOT SHOW ALOT OF REPLACEMENT VISOR BEING SOLD SINCE THEY CHARGE OVER $300.00 FOR EACH VISOR. JUST CAME FROM DEALER AND HE SAID IT WAS A COMMON PROBLEM AND TO JUST USE VELCRO????? *TR

Visibility
Filed Dec 15, 2009NC

THE SUN VISOR WILL NOT STAY UP. IT FALLS DOWN, CONSTANTLY AND BLOCKS MY HUSBAND'S VIEW (HE IS TALLER). IT DOESN'T BLOCK MY VIEW, BUT IS STARTLING WHEN IT DROPS DOWN AND IT DOES RESTRICT MY FIELD OF VISION. THIS IS NOT COVERED UNDER MY EXTENDED WARRANTY. IT IS A $300 + REPLACEMENT. I HAVE READ SEVERAL DIFFERENT FORUMS CONCERNING THIS PROBLEM AND THERE ARE PEOPLE WHO HAVE REPLACED THE SAME PART MORE THAN ONCE. *TR

Visibility
Filed Dec 14, 2009121,300 milesNJ

ON MY 2004 MURANO SE, THE DRIVER'S SUN VISOR FAILS TO STAY IN PLACE WHEN USE AND FALLS TO BLOCK THE DRIVER'S VISION. IT ALSO DOES NOT STAY FULLY IN THE UP POSITION AND I FEAR THAT IT COULD FALL DOWN TO BLOCK THE DRIVER'S VISION AS WELL. *TR

Engine and Engine Cooling
Filed Nov 24, 2009MI

NISSAN RECALL FOR 2004 MURANO AIR INTAKE SYSTEM. *NJ THE CONSUMER'S CHILDREN WERE DRIVING THE VEHICLE. WHEN THEY PULLED OUT OF A BUSY PARKING LOT, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP AND THE NEXT DAY, THE CONSUMER WAS INFORMED THE TRANSMISSION HAD FAILED AND A NEW ONE WOULD COST $6,000. ALSO THE DOOR LATCHES AND HATCH WERE INOPERATIVE. THE CONSUMER BELIEVED THE FAILURE WAS THE RESULT OF THE RECALL.

Visibility
Filed Nov 22, 2009CA

2004 NISSAN MURANO'S DRIVERSIDE SUNVISOR DROPS DOWN CAUSING VISUAL DISTRACTION. *TR

Visibility
Filed Nov 16, 200972,134 milesAR

THE DRIVER'S VISOR FALLS SUDDENLY BLOCKING VISION. NOTHING HAS BEEN DONE TO CAUSE THIS. I HAVE READ OF MANY SIMILAR COMPLAINTS BY MURANO OWNERS ONLINE. THIS IS A SAFETY ISSUE THAT NISSAN IS IGNORING. *TR

Seats
Filed Nov 15, 200998,000 milesCA

1. NORMAL USAGE OF THE DRIVER SEAT TO A 2004 NISSAN MURANO. 2. THE SEATS METAL FRAME BROKE ON THE LEFT HAND SIDE WHERE IT LOOKS TO BE A DESIGN FLAW. THE BRACKET IS THINNER ON THE LEFT SIDE WHERE IT BROKE. 3. HAS NOT BEEN REPLACED DUE TO NOT BEING COVERED AND NOT HAVING THE $1,000.00. I CURRENTLY AM DRIVING AROUND WITH A LARGE PLASTIC LUNCHBOX UNDER MY SEAT, BUT I FEAR THAT I HAVE A PERSONAL EJECTION SEAT IF I WERE TO BE IN AN ACCIDENT. *TR

Visibility
Filed Nov 12, 200945,000 milesGA

DRIVER-SIDE SUN VISOR WILL NOT STAY IN PLACE AND FALLS, BLOCKING DRIVER'S VIEW. THE ONLY ALTERNATIVE IS TO NOT USE IT AND KEEP IT IN THE "UP" POSITION; HOWEVER, WITHOUT BEING ABLE TO USE THIS TO BLOCK THE SUN, THE MORNING AND LATE AFTERNOON WILL BLIND YOU. SUNGLASSES DO NOT HELP THAT MUCH. I EMAILED NISSAN ABOUT THIS APP. ONE YEAR AGO BUT NEVER RECEIVED A REPLY. THE EXTENDED WARRANTY WILL NOT COVER IT, EITHER. THERE ARE COMPLAINTS ABOUT THIS FROM OTHERS THAT I HAVE FOUND ONLINE. REPLACEMENT COST IS EXPENSIVE, ABOUT $240 AND ENTIRE VISOR MUST BE REPLACED, NOT JUST A PART OF IT. *TR

Visibility
Filed Nov 5, 200955,000 milesGA

2004 NISSAN MURANO SL DRIVERS SIDE SUN VISOR FALLS DOWN AND BLOCKS THE VIEW OF THE DRIVER UNEXPECTEDLY. STARTED AT ABOUT 6 MONTHS AGO. DEALERSHIP DENIES RESPONSIBILITY. *TR

Seat Belts
Filed Nov 1, 200960,000 milesNM

DRIVERS SIDE SEATBELT LATCH IS MALFUNCTIONING. SOMETIMES THE LATCH WON'T RELEASE THE SEATBELT AND SOMETIMES YOU CAN'T RELATCH THE BELT. IT IS HAPPENING ALMOST EVERY TIME I GET IN THE VEHICLE. *TR

Seats
Filed Oct 27, 2009120,000 milesTX

ELECTRIC MOTOR THAT ALLOWS FOR FORWARD/BACKWARD ADJUSTMENT OF DRIVER SEAT EITHER BURNS OUT OR GEARS ON TRACK STRIP PREMATURELY, THUS PREVENTING FORWARD/BACKWARD ADJUSTMENT OF SEAT. *TR

Visibility
Filed Oct 16, 200979,881 milesNY

PASSENGER & DRIVER SIDE VISOR WILL NOT STAY UP. FALLS TO DOWN POSITION BLOCKING THE VIEW OF ONCOMING TRAFFIC. THIS PROBLEM PREVENTS SAFE OPERATION OF VEHICLE. THIS IS A WIDE SPREAD PROBLEM. LOOK AT A FEW POSTS AT HTTP://WWW.NISSANMURANO.ORG/FORUMS/SHOWTHREAD/T-10542.HTML. *TR

Seats
Filed Oct 15, 200979,688 milesVA

NISSAN MURANO 2004, FRONT DRIVERS SEAT BROKE LOOSE WHILE PARKED AND BEING SAT UPON. SEAT REPLACED 12/19/08 AT A CONSUMER COST OF $965.72. *TR

Power Train › Automatic Transmission
Filed Oct 13, 2009100,000 milesMA

UNDER NORMAL DRIVING CONDITIONS MY 2004 NISSAN MURANO BECOMES UNRESPONSIVE TO THE THROTTLE IN STOP AND GO CONDITIONS. THE VEHICLE THEN SUDDENLY SURGES AS THE ACCELERATOR IS DEPRESSED FURTHER CAUSING THE DRIVER TO QUICKLY SLAM ON THE BRAKES TO AVOID COLLISIONS. THIS CREATES UNEXPECTED DANGEROUS CONDITIONS. *TR

Latches/Locks/Linkages
Filed Oct 7, 200949,000 milesWA

THE DOOR LOCK ACTUATOR IS FAILING ON MY 2004 NISSAN. I ALREADY HAD THE FUEL LOCK ACTUATOR FAIL WHICH CAUSED ME AND MY BABY TO BE STUCK AT THE PUMP WITH NO GAS AND THE INABILITY TO OPEN THE FUEL DOOR. I HAD TO BE TOWED TO THE DEALERSHIP (MAY 2009). THEY REPLACED THE ACTUATOR ON THE FUEL DOOR. THEN THE DOOR LOCKS STARTED DOING THE SAME THING AND THEY QUOTED ME $469 PER DOOR. I CANNOT AFFORD IT. I RESOLVED TO IGNORING IT AND JUST PUSHING THE BUTTON UNTIL THEY OPEN, BUT THEN THE MOST DANGEROUS THING HAPPENED (10/3/09). I GOT OUT OF THE CAR WITH MY CHILD IN THE BACK IN HER CAR SEAT. I ACCIDENTALLY HIT THE LOCK BUTTON AND WHEN I WENT TO GET HER OUT OF THE CAR, THE DOORS WOULDN'T OPEN. I COMPLETELY PANICKED. THIS SCARED HER AND SHE GOT WORKED UP AS WELL. PEOPLE CAME RUNNING TO HELP ME. WE STARTED TO BREAK A WINDOW TO GET HER OUT OF THE CAR, BUT DECIDED THAT SHOULD BE THE LAST RESORT. LUCKILY THERE WERE COOLER HEADS WORKING WITH ME. I MIGHT HAVE DONE IT IF I WAS FULLY ALONE. AFTER A FEW MINUTES OF PEOPLE TRYING TO HELP ME GET HER OUT, WE DISCOVERED THAT THERE WAS ONE DOOR THAT I COULD PUT THE KEY IN (THE DRIVERS SIDE). SO I WENT BACK AROUND AND WAS ABLE TO OPEN THE DRIVERS SIDE DOOR, CLIMB THROUGH THE CAR AND GET HER OUT OF HER SEAT. THIS IS NOT ACCEPTABLE FOR THE SAFETY OF CHILDREN. IT IS ALSO UNSAFE BECAUSE WHEN IN THE CAR, WE HAVE A FALSE SENSE OF SECURITY THAT THE DOORS ARE LOCKED AND THEY CAN POTENTIALLY NOT BE. I FEAR CARJACKING IN PARKING LOTS OFTEN, NOW I KNOW THAT MY LOCKS C

Power Train › Automatic Transmission
Filed Sep 30, 2009100,125 milesCA

I AM OWING A 2004 NISSAN MURANO WITH 100125 MILES ON IT. 2 DAYS BACK WHILE DRIVING ON A FREEWAY, THE SUV SUDDENLY LOST IT'S ACCELERATION POWER AND NOW WHEN EVER I TRY TO APPLY THE ACCELERATION AFTER STAND STILL, THE CAR DOES NOT MOVE FOR 5 SECONDS AND THEN SUDDENLY MOVES FORWARD. THIS IS A SERIOUS HAZARD AS IT COULD LEAD TO ACCIDENTS ON HIGHWAYS AND I CONSIDER MYSELF TO BE LUCKY THAT I WAS ABLE TO PULL OVER. I HAVE READ LOT OF FORUMS WHERE MANY NISSAN MURANO CUSTOMERS ARE HAVING THE SAME ISSUE. I CONTACTED THE NISSAN DEALER AND THEY ARE SAYING THIS IS NOT AN ISSUE WITH NISSAN'S TRANSMISSION. I WOULD DEFINITELY CONSIDER THIS A NISSAN ISSUE AS MANY CUSTOMERS ARE HAVING THE EXACT ISSUE. REQUESTING YOUR HELP IN RESOLVING THIS ISSUE. THANKS, MANOJ *TR

Visibility
Filed Sep 27, 200935,000 milesPA

2004 NISSAN MURANO DRIVER SIDE SUN VISOR DOES NOT STAY IN PLACE, DROPS DOWN AND AFFECTS VISION. *TR

Seats
Filed Sep 24, 200964,000 milesNY

I HAVE A 2004 NISSAN MURANO. WHILE DRIVING THE CAR THE DRIVERS SEAT SUDDENLY COLLAPSED TO THE LEFT. LUCKILY I WAS ON A SIDE STREET GOING SLOW AND WAS ABLE TO KEEP CONTROL OF THE CAR. I HAD A MECHANIC LOOK AT IT AND THE ANCHOR BRACKET UNDER THE SEAT HAS BROKEN OFF THE HINGE. THE COST OF REPAIR WILL BE APPROX. $1000.00! IT IS NOT A WARRANTY PART. AFTER INVESTIGATING THERE HAVE BEEN MANY COMPLAINTS FROM OTHER MURANO OWNERS WITH THE SAME PROBLEM. IN ADDITION YOUR WEBSITE STATES IT WAS INVESTIGATED AND CLOSED. HOW CAN THIS NOT BE A SAFETY ISSUE, IF I WAS ON THE PARKWAY DRIVING 55 MPH AND MY SEAT COLLAPSED I DO NOT KNOW WHAT COULD OF HAPPENED. DO WE HAVE TO WAIT TILL SOMEONE IS KILLED BEFORE THIS IS INVESTIGATED BETTER AND TAKEN CARE OF! I DO NOT SEE ANY OTHER RECORDS OF DRIVERS SEATS BREAKING LIKE THIS IN CARS THAT ARE 4-5 YEARS OLD. *TR

Power Train › Automatic Transmission
Filed Sep 22, 2009120,000 milesMA

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC AT A LOW SPEEDS RANGING FROM 10 MPH AND ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO INCREASE IN SPEED. THE RPM'S WERE HIGH AND ALL OF THE GAUGES MOVED UP; HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. WITHIN MINUTES, THE VEHICLE SUDDENLY ACCELERATED AT A RAPID SPEED. THE FAILURE ALMOST CAUSED THE DRIVER TO CRASH INTO ANOTHER VEHICLE. THIS DEFECT ONLY OCCURRED WHILE DRIVING AT LOW SPEEDS OR IN AN IDLE POSITION. THE DEALER PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE DEALER DIAGNOSED THE FAILURE A SECOND TIME AND WAS UNABLE TO MAKE ANY REPAIRS. ON THE THIRD ATTEMPT TO DIAGNOSE THE FAILURE, THE DEALER ASKED THE CONTACT TO DRIVE INTO HEAVY TRAFFIC AND THEY WERE STILL UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CONTACT STATED THAT THE FAILURE IS RELATED TO A MANUFACTURERS DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE IS 140,000.

Power Train › Automatic Transmission
Filed Sep 17, 200970,000 milesWI

THE CVT TRANSMISSION WENT OUT IN MY 2004 MURANO WITH 70,000. PRIOR TO IT GOING OUT I WAS EXPERIMENTING UNEXPECTED ACCELERATION AND DECELERATION FROM THE TRANSMISSION. WHEN APPROACHING A STOP LIGHT I LET OFF THE ACCELERATOR ONLY TO HAVE THE VEHICLE TO ACCELERATE BEFORE SLOWING DOWN. *TR

Power Train
Filed Sep 17, 200973,000 milesWI

ORIGINALLY FILED UNDER 10284376 . THE REPLACED TRANSFER CASE HAS NOW WENT OUT AGAIN. NISSAN IS STATING THEY WILL NOT WARRANTY THE TRANSFER CASE UNLESS I INSTALL AND UPGRADED SWITCH THAT IS LOCATED ON THE CONSOLE. THIS SEEMS TO BE A DESIGN DEFECT AND A WAY FOR NISSAN TO CORRECT THE PROBLEM AT THE CONSUMERS EXPENSE. THE COMPANY NEEDS TO BE RESPONSIBLE FOR THEIR PRODUCTS. *TR

Visibility
Filed Sep 5, 200985,000 milesTN

THE SUN VISOR NO LONGER STAYS IN THE MID-POSITION. WHEN FLIPPING IT DOWN, IT WILL ONLY GO IN ONE POSITION - COMPLETELY DOWN. LUCKILY I AM SHORT AND CAN SEE UNDER IT TO DRIVE, ALTHOUGH IT PREVENTS MY BEING ABLE TO SEE VERY FAR AHEAD WITHOUT HAVING TO DIP MY HEAD TO DO SO. IF I WERE ANY TALLER, THIS WOULD BE A MAJOR SAFETY PROBLEM. THERE IS APPARENTLY NO FIX FOR THIS WITHOUT REPLACING THE WHOLE VISOR, WHICH I AM TOLD IS UNREASONABLY EXPENSIVE. *TR

Power Train › Automatic Transmission
Filed Aug 30, 200962,000 milesCA

SLIP VDC OFF LIGHT CAME ON ALL THE TIME OF AND ON.. ENGINE LIGHT COUPLE OF TIMES I HAVE BEING TO SERVICE TO NISSAN .. AND ALWAYS COME UP WITH DIFFERENT STORY. NOW THE CAR WONT EVEN START TODAY WILL TWO IT AGAIN TOMORROW! *TR

Visibility
Filed Aug 17, 200950,000 milesTX

2004 NISSAN MURANO DRIVER'S SIDE SUN VISOR DROPS SUDDENLY OBSCURING VISIBILITY . *TR

Visibility
Filed Aug 17, 200948,000 milesMO

DRIVER'S SIDE VISOR WILL FALL DOWN UNEXPECTEDLY BLOCKING DRIVER'S VIEW. STARTED OUT ONLY 1 OR 2 TIMES PER WEEK, WHEN YOU HIT A DIP OR BUMP. NOW FALLS DOWN 15 TO 20 TIMES PER DAY AT RANDOM TIMES. WE HAVE VELCROED IT TO THE CEILING (WHICH IS VERY UNATTRACTIVE) AND DOESN'T WORK 100% OF THE TIME. DEALER HAS NO SUGGESTIONS OTHER THAN TOTAL REPLACEMENT. HAVE ALSO HAD BOTH PASSENGER AND DRIVER'S SIDE LOCKS FAIL AND HAVE TO BE REPLACED. JUST QUIT UNLOCKING. WINDSHIELD HAD TO BE REPLACED AFTER REARVIEW MIRROR FELL OFF ALONG WITH A HUGE CHUNK OF THE WINDSHIELD. BOSE 6-CD PLAYER QUIT WORKING OVER 2 YEARS AGO. DRIVER'S SIDE SEAT MOVES WHEN YOU ACCELERATE OR STOP. *TR

Seats
Filed Aug 17, 2009142,555 milesNY

THE DRIVERS SIDE POWER SEAT ROCKS AND IS NOT SECURE. *TR

Visibility
Filed Aug 16, 200968,000 milesAR

DRIVER'S SIDE VISOR SUDDENLY DROPS, COMPLETELY OBSCURING VIEW OF THE ROAD. WILL NOT STAY IN PLACE. NOW I HAVE TO HOLD IT UP WITH MY HAND WHILE DRIVING. *TR

Seats
Filed Aug 11, 2009123,201 milesPA

MY 2004 NISSAN MURANO DRIVER'S SEAT HAS A BROKEN FRAME. IT LEANS TO THE LEFT AND BACK. IT RESTS AGAINST THE POST BETWEEN THE FRONT SEAT AND BACK SEAT. IT TRAPS THE SEAT BELT BETWEEN THE POST AND THE SEAT. I HAVE TO STRUGGLE TO PUT THE SEATBELT ON EVERY TIME I GET INTO THE CAR. I TOOK MY CAR TO WRIGHT'S NISSAN IN WEXFORD,PA, THE MECHANIC THERE TOLD ME THAT I WOULD NEED TO GET IT FIXED IN ORDER TO PASS INSPECTION. THEY WANTED TO CHARGE ME $850.00 FOR A NEW SEAT. I WAS ABLE TO CONTACT A PRIVATE WELDER AND HE SAID HE WOULD FIX IT FOR A FEE ALOT SMALLER THAN THE $850.00 NISSAN WANTS TO CHARGE ME. I BELIEVE NISSAN SHOULD RECALL THIS DEFECT BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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