MY 2004 NISSAN MURANO AWD SE FRONT DRIVER SEAT BROKE . I TOOK IT OUT AND PAID TO HAVE A GUY WELD IT . OTHERS HAVE TOLD ME THAT IT IS A COMMON MURANO PROBLEM . SOME SUGGESTED THAT IT IS ALREADY A NISSAN RECALL ISSUE BUT I CAN'T GET ANY INFO TO PROVE IT . IT STILL FLOPS AROUND . ALSO THE FRONT WHEEL BEARING WENT AT 75K MILES BUT THAT'S ANOTHER PROBLEM . THE DOORS LOCK AUTOMATICALLY IF YOU SLAM THE DOOR SOMETIMES . IMAGINE JUMPING OUT OF THE CAR TO PUT MAIL IN THE BOX AND WHEN YOU COME BACK IT'S LOCKED ? DEALER SAID HE FIXED IT ... HE DIDN'T . THE TAIL GATE BACK DOOR LATCH STICKS . ALSO THE METAL RIM OF THE GASOLINE FILLER NECK GOT RUSTY AND PITTED . CONSEQUENTLY THE GAS CAP DIDN'T SEAL PROPERLY AND THE CHECK ENGINE LIGHT CAME ON . THE DEALER WANTED 800 DOLLARS TO CHANGE THE FILLER NECK . I SANDED IT AND FIXED IT FOR NOTHING . *TR
2004 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
DRIVERS SIDE VISOR WILL NOT STAY UP. *TR
WE PURCHASED A CERTIFIED USED 2004 NISSAN MURANO IN MARCH 2006. WITHIN 6 MOS, THE DRIVER'S SIDE SUN VISOR STARTED FALLING BY ITSELF, IMPAIRING THE VISION OF THE DRIVER UNEXPECTEDLY. THE PROBLEM WORSENED UNTIL IT JUST NOW HANGS PERMANENTLY STRAIGHT DOWN. IN ORDER TO DRIVE SAFELY, WE HAVE TO DRIVE WITH IT PERMANENTLY TO THE SIDE POSITION WHICH THEN BLOCKS OUR SIDE VISION. THERE IS NO WAY TO DRIVE THE MURANO WITHOUT VISION IMPAIRMENT OF SOME SORT. *TR
2004 NISSAN MURANO SUNVISORS ARE JUNK. THEY ARE A VERY SERIOUS SAFETY HAZARD WHEN THEY FALL DOWN WHEN YOU ARE DRIVING AND OBSTRUCT YOUR VISION. NISSAN WANT $330.00 TO REPLACE THIS VISOR WITH I ASSUME ANOTHER PIECE OF CRAP YA RIGHT, THEY NEED TO BE RECALLED!!!!!!!!!! I WILL NEVER BUY ANOTHER NISSAN IN MY LIFE JUST BECAUSE OF THESE ANNOYING OVERPRICED DANGEROUS SUNVISORS!!! *TR
SUN VISORS IN 2004 MURANO DO NOT STAY IN POSITION. ON THE FREEWAY THEY SUDDENLY FALL DOWN BLOCKING VISION. NISSAN HAD A TSB, BUT OUTSIDE THE 3/36 WARRANTY, THEY ARE $400 TO REPAIR. *TR
2004 NISSAN MURANO DRIVER SIDE SUN VISOR FALLING DOWN BLOCKING DRIVERS VISION WHICH COULD LEAD TO ACCIDENT. NISSAN HAS MANUFACURED THIS AS A DEFECTIVE PART AS MANY OF THEM ARE FACING THE SAME ISSUE. I TRIED TO CONTACT THE DEALER AND THEY ARE ASKING TO PAY $400 TO REPLACE THIS PART. SUN VISOR IS FALLING DOWN IN REGULAR INETRVALS THROUGH OUT HE DRIVE AS IT LOOSE INSIDE THE PLASTIC. *TR
THE DRIVER SIDE SUN VISOR DOES NOT STAY UP. WHEN DRIVING, IT WILL OCCASIONALLY AND RANDOMLY FALL INTO THE DOWN POSITION, BLOCKING THE VIEW OF THE ROAD. THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE PAST YEAR AND A HALF OF DRIVING MY 04 MURANO. THE LAST TIME IT HAPPENED IT WAS AT NIGHT AND I HAPPENED TO BE DRIVING AT NIGHT. THE VISOR DROPPED WHILE IN THE MIDDLE OF GOING AROUND A CURVE. LUCKILY NO ONE WAS IN THE ONCOMING TRAFFIC LANE AND DISASTER WAS AVERTED. BUT THIS COULD HAVE BEEN A VERY UGLY INCIDENT. I HAVE NOT REPLACED THE VISOR COMPONENTS YET, BECAUSE OF THE COST OF THE REPAIR. *TR
ON MY 2004 MURANO SL AWD DRIVER SIDE DOOR LOCK STOPPED WORKING IN 2008. I DOES NOT RESPOND TO REMOTE CONTROL SO I HAVE TO USE A KEY TO OPEN/CLOSE IT. IN 2007 THE LOCK BECAME LAZY THEN ONE DAY IT STOPPED WORKING. *TR
DRIVER AND PASSENGER SIDE SUN VISORS FALL WITH ANY MINOR BUMP (OR EVEN WITHOUT ANY JARRING AT TIMES). NOT ONLY DOES IT STARTLE THE DRIVER WHEN IT HAPPENS (POSSIBLY LEADING TO ERRATIC DRIVING, BUT IT BLOCKS THE DRIVER'S FIELD OF VISION CREATING A FURTHER SAFETY HAZARD. MANY TIMES SIMPLY RAISING THE VISOR UP DOES NOT WORK AND IT FALLS AGAIN LEAVING THE DRIVER TRYING TO HANDLE THE CAR SAFELY WITH ONE HAND WHILE SIMULTANEOUSLY TRYING TO KEEP THE VISOR OUT OF HIS FIELD OF VISION. *TR
I HAVE A 2004 NISSAN MURANO. THE SUN VISORS FALL LOOSE AT THE SLIGHTEST VIBRATION. EVERY BUMP WE HIT SENDS THEM FALLING INTO MY PATH OF VISION. I HAVE 60K AND THEREFORE I AM OUT OF THE FACTORY WARRANTY. I FEAR THAT THE VISOR WILL FALL AT THE WRONG TIME, CAUSING A POTENTIAL ACCIDENT. PLEASE TELL ME WHAT I CAN DO TO HAVE NISSAN CORRECT THIS. *TR
DOOR LOCKS AND GAS LOCK DO NOT WORK OR WORK INTERMITTENTLY. THERE WAN AN OCCASION WHERE I HAD TO TOW THE CAR BECAUSE I HAD NO GASOLINE AND WAS NOT ABLE TO OPEN THE GAS DOOR. THE MECHANIC FIX IT TEMPORARILY. THE SECOND TIME IT HAPPENED I BENT THE GAS DOOR AND HAD TO REPLACE THE DOOR. I FIX THAT PROBLEM BY DEACTIVATING THE GAS DOOR LOCK. *TR
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING THE DRIVERS SIDE SUN VISOR FELL DOWN AND MADE IT DIFFICULT FOR HIM TO SEE. THE DEALER STATED THAT THE VISOR IS NOT COVERED UNDER THE WARRANTY. THE VIN WAS NOT AVAILABLE. THE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 100000.
THE DRIVER SIDE SUN VISOR ON MY 2004 NISSAN MURANO WON'T STAY IN THE STOWED POSITION OR THE FULL FORWARD POSITION. IT WILL FALL DOWN INTO THE FIELD OF VIEW WHEN A LARGE BUMP IN THE ROAD IS HIT. *TR
2004 NISSAN MURANO. PASSENGER SIDE AND DRIVER SIDE SUN VISORS KEEP FALLING DOWN AND BLOCKING VIEW WHILE DRIVING. IT IS GETTING PROGRESSIVELY WORSE. STARTED FALLING AS A RESULT OF ANY JARRING WHILE DRIVING (POT HOLE, UNEVEN ROAD, ETC). NOW, WILL HAPPEN WHEN SUDDENLY PRESSING ON THE BRAKES WHILE IN CITY TRAFFIC. REALLY IS A SAFETY HAZARD. FIRST, THE SURPRISE OF THE VISOR SUDDENLY DROPPING DOWN AND SECOND HAVING YOUR VIEW OBSCURED WHILE IN TRAFFIC. REALLY NEED TO LOOK INTO THIS ISSUE. *TR
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. . IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPE
ELECTRONIC DOOR LOCK FAILURE, 2004 NISSAN MURANO SE. WHETHER ACTIVATED FROM THE DRIVER'S DOOR BUTTON OR BY REMOTE FOB AND WHETHER FOR LOCK OR UNLOCK, ELECTROMECHANICAL RESPONSE AT EACH AFFECTED DOOR IS TOO WEAK, REQUIRING MANUAL LOCK/UNLOCK. PROBLEM IS NOT CONSISTENT AT EACH DOOR ALTHOUGH ALL 4 DOORS HAVE NOT WORKED SIMULTANEOUSLY IN 2-3 YRS. DRIVER'S DOOR IS THE ONLY ONE WHICH HAS NOT BEEN AFFECTED SO FAR. *TR
THE DRIVER'S SIDE SUN VISOR OF MY 2004 NISSAN MURANO WILL NOT STAY IN THE UP POSITION. EVERY TIME YOU GO OVER THE SMALLEST BUMP IT FALLS DOWN COVERING THE DRIVER'S VIEW OF THE ROAD UNEXPECTEDLY. *TR
SUN VISOR PROBLEM: BOTH DRIVER SIDE AND PASSENGER SIDE SUN VISORS DON'T STAY UP. THIS IS DANGEROUS WHEN I'M DRIVING AS IT BLOCKS/INTERFERES WITH MY VISION! IT WILL STAY UP FOR A SHORT PERIOD OF TIME, THEN FALL WHENEVER I HIT A BUMP. *TR
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVER "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FRONT PASSENGER SUN-VISOR FELL INVOLUNTARILY AND WHEN THE CONTACT ATTEMPTED TO PLACE THE VISOR BACK IN PLACE, IT WOULD NOT REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED SHE WOULD HAVE TO PAY TO HAVE THE VISOR REPLACED. THE VEHICLE WAS NOT SERVICED AND THE FAILURE ALSO OCCURRED WITH THE DRIVER'S SUN VISOR. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED AGAIN, SHE WOULD HAVE TO TAKE THE LIABILITY FOR THE REPLACEMENT OF THE VISORS. THE VEHICLE WAS NOT SERVICED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 80,500.
THE SUN VISOR OF MY NISSAN MURANO 2004 ON THE DRIVER SIDE DOES NOT STAY UP AND KEEPS ON FALLING INTO MY EYES. FROM THE FORUMS I HAVE VISITED, I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH MURANO VEHICLES. IT STARTED ALMOST A YEAR AGO. AT THAT TIME I USED TO BE ABLE TO PUT IT UP IN POSITION AND IT WOULD STAY UP FOR A WHILE, BUT NOW THE COGNITION HAS WORSENED. NOW NO MATTER HOW HARD I TRY, THE SUN VISOR WOULD NOT STAY IN PLACE AND KEEP ON DROPPING INTO MY EYES. I CANNOT BELIEVE THAT A REPUTED CAR MANUFACTURER LIKE NISSAN CAN BUILD SUCH AN INFERIOR PRODUCT. IN MY MIND IT IS A SAFETY ISSUE AND GOVERNMENT SHOULD ASK NISSAN TO STAND UP TO THEIR PRODUCT AND ISSUE A RECALL. THIS IS NOT THE ONLY PROBLEM I AM HAVING WITH THIS CAR. OTHER PROBLEMS ARE: 1. DRIVER SIDE POWER SEAT DOES NOT FUNCTION BECAUSE SOME PART IS BROKEN, BUT BECAUSE OF THIS, I NEED TO REPLACE ENTIRE MECHANISM. 2. GAS CAP COVER DOES NOT OPEN. I HAD TO SPEND $400 TO GET IT FIXED. 3. THERE IS SOME ENGINE COMPONENT THAT MAKES INTERNAL NOISE THAT COULD MAKE MY VEHICLE STOP WHILE DIVING. I HAVE BEEN TOLD THAT THIS COSTS $4,500. LOOKS LIKE WHOLE CAR IS FALLING APART IN UNDER 60,000 MILES. IT IS INCOMPREHENSIBLE THAT NISSAN HAS MANUFACTURED THIS CAR WITH BUILT-IN OBSOLESCENCE. *TR
I WAS TAKING A LEFT HAND TURN WHEN I HEARD SOMETHING SNAP AND MY DRIVER'S SIDE SEAT FELL BACK TO THE LEFT. MY FOOT CAME OFF THE GAS PEDAL WHEN THE SEAT FELL BACK. I'VE READ ALL OF THE COMPLAINTS AND I FIND IT HARD TO BELIEVE THAT THIS IS NOT CONSIDERED A SAFETY ISSUE. I COULD HAVE EASILY LOST CONTROL OF THE CAR OR COME TO AN ABRUPT STOP FROM MY FOOT COMING OFF THE GAS IF I WERE TRAVELING AT A FASTER RATE OF SPEED. I JUST RETURNED FROM THE NISSAN DEALER. THEY HAD TO COMPLETELY REPLACE THE SEAT LIFT FRAME ASSEMBLY FOR A "DISCOUNTED" COST OF $1135.80 WHICH I PAID. I COULD NOT DRIVE THE CAR IN THIS CONDITION (THE SEAT WAS NOT STABLE AND WOBBLING EVERY TIME I TOOK A TURN OR HIT A BUMP) SO I FELT I HAD NOT CHOICE BUT TO REPAIR IT. FROM THE INVOICE I THINK THE PART # IS 87450-CA68B AND THEN BELOW THAT IT SAYS MH7826. *TR
THE DRIVERS SIDE SUN VISOR FALLS DOWN WITHOUT WARNING BLOCKING THE DRIVERS VISION. THIS HAPPENS FREQUENTLY. THE DEALER WANTS $400. TO REPLACE THE ENTIRE VISOR. I CURRENTLY USE VELCRO TO SECURE IT. BUT THIS DOESN'T WORK VERY WELL. THIS IS A COMMON PROBLEM ON 2003-2006 NISSAN MURANOS AND SHOULD BE A SAFETY RECALL TO CORRECT THE ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS MANUFACTURING DEFECT. *TR
LAST YR, THE DRIVERS SIDE LOCK STOPPED WORKING AND NOW BOTH THE FRONT PASSENGER SIDE AND RIGHT REAR PASSENGER LOCKS AND STOPPED WORKING. THE LOCKS DON'T OPEN EVENT WITH THE KEY. *TR
O OWN A 2004 NISSAN MURANO. MY INCIDENT RELATES TO THE INTERIOR SUN VISOR ON THESE VEHICLES. I HAVE HAD THESE REPLACED SEVERAL TIMES NOW DUE TO THE FACT THEY WILL NOT HOLD IN PLACE IN THE UPRIGHT POSITION. WHEN THIS PART FAILS THE SUN VISOR DROPS INTO A POSITION THAT CAN PARTIALLY BLOCK DRIVERS VISION. THE LAST REPLACEMENT OF THIS PART ON MY VEHICLE WAS IN EARLY 2008. THIS PART HAS FAIL ONCE AGAIN AND IS NOW PARTIALLY BLOCKING THE DRIVERS VISION. *TR
DOORS LOCK MALFUNCTION ALL THE TIME. *TR
2004 NISSAN MURANO AWD LEAKS FLUID FROM TRANSFER CASE AND/OR CVT TRANSMISSION ASSEMBLY RESULTING IN EVENTUAL FAILURE OF THE TRANSFER CASE AND/OR TRANSMISSION. *TR
SUN VISORS DO NOT STAY IN CLIP WHICH ALLOWS VISOR TO FALL AT ANY TIME. HAD THE CLIPS REPLACED UNDER WARRANTY IN 2005 BUT PROBLEM IS OCCURRING AGAIN AFTER WARRANTY EXPIRATION. EXTREMELY HAZARDOUS DUE TO STARTLING DISTRACTION. THERE SHOULD BE A RECALL. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS A LOUD NOISE ON THE FRONT PASSENGER SIDE OF VEHICLE. THE ENGINE WAS TURNED OFF AND RESTARTED. THE BATTERY AND BRAKE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. AN AUTHORIZED DEALER STATED THAT THERE WAS A RECALL REPAIR PERFORMED ON THE VEHICLE PER NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR/ GENERATOR/ REGULATOR). THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS 61,000.
1. EVENT LEADING UP TO THE FAILURE - I CHANGED THE AIR CLEANER. 2. THE ENGINE STOPS WORKING SUDDENLY WHILE DRIVING. THIS OCCURRED TWO TIMES AFTER I HAD CHANGED THE AIR CLEANER. THE CONSEQUENCES ARE THAT THE ENGINE STOPS RUNNING SUDDENLY, WITHOUT NOTICE, WHILE THE VEHICLE IS BEING OPERATED IN TRAFFIC. 3. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED THE REPAIR AT NO COST IN A VERY SHORT PERIOD OF TIME. THE SERVICE PEOPLE AT THE DEALER EXPLAINED THAT AIR WAS LEAKING IN PAST A SENSOR THAT CAUSED THE SENSOR TO SHUT DOWN THE ENGINE. THE REPAIR CONSISTED OF ALIGNING TUBES WITHIN THE AIR INTAKE SYSTEM AND ENSURING THEY WERE TIGHT SO THAT NO OTHER AIR COULD LEAK IN. *TR
DRIVER AND PASSENGER SIDE SUN VISOR WILL NOT REMAIN IN THE UP POSITION. THE DRIVER SIDE IS THE SAFETY HAZARD; IT WILL FALL DOWN WITHOUT NOTICE. IT WILL NOT STAY UP AT ALL NOW; CAUSING A RESTRICTED VIEW. THIS IS THE 2ND VISOR I HAVE HAD; THE FIRST TIME IS WAS REPLACED UNDER THE WARRANTY BUT THAT HAS RUN OUT AND THEY WILL NOT REPLACE IT. *TR
2004 NISSAN MURANO WOULD PERIODICALLY NOT SHIFT FROM NEUTRAL INTO REVERSE OR PARK. THIS PROBLEM BEGAN TO APPEAR ABOUT 2 YEARS AGO. SOMETIMES THE PROBLEM LASTED FOR A DAY OR TWO SOMETIMES FOR A WEEK OR MORE. IT ONLY HAPPENED IN THE WINTER. THE FIRST 2 TIMES I BROUGHT IT TO THE DEALER THEY COULD NOT FIND ANY PROBLEM. THERE IS A WORK AROUND (BYPASS) FOR THE REVERSE LOCKOUT PROBLEM IN THE OWNER'S MANUAL SO THE MANUFACTURER WAS AWARE OF A POTENTIAL FOR TROUBLE. ABOUT MARCH 2010 THE PROBLEM APPEARED AND DID NOT DISAPPEAR. I BROUGHT IT TO THE DEALER THEY HAD THE CAR FOR 2 DAYS AND COULD NOT IDENTIFY THE CAUSE. THEY RECOMMENDED REPLACING THE ENTIRE SHIFTER. I REQUESTED THEY DISCONNECT THE LOCKOUT MECHANISM. THEY SAID THEY COULDN'T BECAUSE IT WAS A SAFETY DEVICE. SO I TOLD THEM IT SHOULD BE REPAIRED AT NO COST TO ME. ABOUT A YEAR AGO I FILED A COMPLAINT REGARDING THIS PROBLEM WITH NISSAN. I ASKED THE DEALER TO TALK WITH NISSAN AND GAVE THEM THE COMPLAINT FILE #. NISSAN SAID THE VEHICLE WAS NO LONGER UNDER WARRANTY SO I HAD TO PAY FOR THE REPAIR. MY INTERNET SEARCH INDICATES THERE IS A PROBLEM WITH THE REVERSE LOCKOUT ON THE 2004 MURANO THAT WAS COVERED BY NISSAN IN MOST INSTANCES BUT THERE IS NO TSB ON THE ISSUE AND NISSAN SAYS IT IS NORMAL WEAR AND TEAR. *TR
THE DRIVER SEAT BECAME UNSTABLE AND WOULD ADJUST WITHOUT USING CONTROLS. SEAT JUST BROKE (THE FRAME) AND ALMOST CAUSED US TO CRASH DUE TO DISPLACEMENT AND LISTING TO THE LEFT. VERY SCARY. JUST FOUND OUT THIS IS A COMMON ISSUE AND THAT IT WILL BE NEARLY $1000 TO REPAIR. *TR
THE SUN VISOR ON MY 2004 NISSAN MURANO FAILS TO STAY 'UP' OUT OF THE DRIVER'S VISION. IT STARTS TO FALL UNEXPECTEDLY AND BECOMES MORE AND MORE PRONE TO FALLING INTO THE DRIVERS LINE OF VISION. MY FIRST SUN VISOR FAILED BEFORE I HAD THE CAR THREE YEARS BUT AFTER I HAD DRIVEN 36,000 MILES. AFTER A NUMBER OF PHONE CALLS TO NISSAN, THEY REPLACED THE SUN VISOR. NOW, APPROXIMATELY THREE YEARS LATER, THE REPLACEMENT SUN VISOR ALSO FALLS UNTO MY LINE OF SIGHT. THIS IS NOT REPAIRABLE: IT MUST BE REPLACED AT THE COST OF OVER $300 FOR THE PART ALONE, AND I EXPECT, FROM THE NUMBER OF COMPLAINTS I HAVE SEEN, THAT THE NEXT VISOR WILL ALSO FAIL. *TR
PASSENGER DOOR WILL NOT LOCK OR UNLOCK COMPLETELY. IF YOU USE THE POWER LOCK FEATURE, THE LOCK WILL REMAIN IN THE SAME POSITION IT WAS. YOU MUST MANUALLY LOCK OR UNLOCK THE DOOR, WHICH EXPOSES A HUGE SAFETY RISK AS THERE IS ONLY ONE KEY-HOLE ON CAR. TO OPEN A PASSENGER DOOR, YOU MUST UNLOCK THE DRIVER'S DOOR AND WALK AROUND THE VEHICLE EXPOSING THE DRIVER TO UNNECESSARY SAFETY ISSUES. *TR
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE EXITING THE VEHICLE, THE CONTACT HEARD A SNAP AND NOTICED THAT THE SEAT WAS LEANING BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 84,000.
SUN VISOR ON DRIVERS SIDE DROPS INTO LINE OF SIGHT. WILL NOT STAY IN ONE POSITION. *TR
TRANSFER CASE IN MURANO '04- WE RECENTLY HAD A NEW TRANSFER CASE PUT IN OUR MURANO AS IT WAS DEEMED OUT OF WARRANTY. IT IS EVIDENT THAT EXACT PROBLEM HAS HAPPENED TO MANY OWNERS REGARDING THE SAME PART IN MURANO'S NATIONWIDE. WHILE NISSAN NORTH AMERICA HAS ISSUED EXTENDED WARRANTIES TO ALL THEIR CVT DRIVEN VEHICLES, THEY HAVE COME SHORT IN COVERING THIS COMPONENT WHICH IS A MECHANICAL PART TO CVT TRANSMISSION. THE COST FOR OUR REPAIR WAS OVER $3000. NEEDLESS TO SAY THIS CAUSES A MAJOR SAFETY CONCERN SINCE THE VEHICLE TENDS TO STALL AND CAN BECOME INOPERABLE AT ANY SPEED. UPDATED IVOQ 05/26/10
DRIVER'S SEAT UNSTABLE WHICH MOVES DURING DRIVE MODE. NISSAN SAYS THAT THE CAR IS OUT OF WARRANTY AND WON'T FIX THE PROBLEM. THE COST IS ESTIMATED OVER $750. *TR
DRIVER'S SUN VISOR HAS BECOME LOOSE - WILL NOT RELIABLY STAY IN POSITION WHEN IN ANY POSITION EXCEPT A FULLY UPRIGHT ONE. WHEN LOWERED TO A SHADE POSITION IT WILL DROP LOWER AND BLOCK MY DRIVING VIEW. THIS CAN HAPPEN SLOWLY ON A SMOOTH ROAD OR SUDDENLY WHEN I HIT A BUMP. I HAVE HAD TO USE A TEMPORARY PUTTY TO TRY TO KEEP IT FROM FLOPPING DOWN. THIS IS A CONSTANT PROBLEM. I HAVE OCCASIONALLY HAD TO HOLD THE VISOR IN THE NEEDED POSITION WHEN THE SUN WAS SHINING IN MY FACE - THUS ILLEGALLY AND UNSAFELY DRIVING WITH ONE HAND. MY DEALER SAYS IT WILL COST AROUND $400 TO REPLACE THE VISOR, MONEY I DO NOT HAVE. MY FULL WARRANTY HAD RUN OUT WHEN THIS STARTED AND THE PARTIAL WARRANTY DID NOT COVER "ACCESSORIES", WHICH IS WHAT THEY CLAIM THIS IS. *TR
I HAVE A 2004 NISSAN MURANO. BOTH SUN VISORS WILL NO LONGER STAY UP AND FLOP DOWN IN MY LINE OF VIEW. *TR
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 TO 45 MPH AND PROCEEDING TO MAKE A LEFT TURN, THERE WAS AN UNUSUAL SOUND AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE CONTACT HAD TO UTILIZE EXTREME FORCE IN ORDER FOR THE STEERING WHEEL TO MOVE. WHEN SHE MOVED THE VEHICLE ONTO THE EMERGENCY LANE, SHE NOTICED POWER STEERING FLUID LEAKING UNDER THE VEHICLE. THE CONTACT CONTINUED TO ADD POWER STEERING FLUID; HOWEVER, IT WOULD NOT STAY IN THE VEHICLE. SHE HAD TO FILL THE RESERVOIR EVERY TWO TO THREE DAYS TO MAINTAIN ADEQUATE POWER STEERING FLUID LEVELS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO A DEFECT IN THE POWER STEERING HOSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000. UPDATED 05/19/10. *LJ
DRIVING DOWN THE ROAD, ALL OF A SUDDEN THE DRIVER'S SIDE POWER SEAT FRAME BROKE. I WAS SHIFTED TOWARDS THE DRIVER'S SIDE DOOR. WAS TOLD IT WAS NOT REPAIRABLE, BY THE NISSAN DEALER, HAD TO BUY A WHOLE NEW SEAT FRAME. *TR
SUN VISOR FALLS CONSTANTLY OBSTRUCTING VIEW WHILE DRIVING. *TR
THE DRIVER'S SIDE SUN VISOR ON MY 2004 NISSAN MURANO DROPS UNEXPECTEDLY BLOCKING THE VIEW OF THE ROAD. THIS IS HAZARDOUS ESPECIALLY FOR ANYONE WHO IS 6' TALL OR MORE. THIS IS A WELL DOCUMENTED DEFECT ON MOST MURANOS. THE DEALERS REFUSE TO COVER THE DEFECT UNDER WARRANTY AND THERE NEEDS TO BE A RECALL TO PREVENT INJURY OR DEATH. *TR
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXP
2004 NISSAN MURANO SUN VISOR FALLING UNEXPECTEDLY AND BLOCKING VISION. *TR
SUN VISOR DROOPS ON ITS OWN FROM DESIRED POSITION ALL THE WAY DOWN INTO LINE OF SIGHT CREATING A DANGEROUS SITUATION FOR DRIVING
ALL DOOR LOCKS QUIT WORKING. THIS PROBLEM HAPPENED AT ONCE. MY FAMILY AND I CAN NOT LOCK OR UNLOCK DOORS.
ENGINE GOES TO IDLE. WILL NOT RESPOND TO ACCELERATOR IMPUT UNTIL IGNATION IS TURNED ON AND THEN BACK ON. SEEMS TO BE A RANDOM EVENT *CN
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Nissan Murano → · Every Murano year → · How the figures are calculated →