GEAR ON THE RIGHT TRACK OF THE DRIVER'S SEAT STOPPED WORKING SO DRIVER'S SEAT ROTATES INSTEAD OF MOVING FORWARD. *TR
2004 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
2004 NISSAN MURANO SL DOORLOCKS HAVE STOPPED RESPONDING. IT STARTED WITH THE PASSENGER DOOR AND THEN, A COUPLE WEEKS LATER THE DRIVER'S SIDE REAR DOOR. *TR WE HAVE YOUNG CHILDREN, AND THE POSSIBILITY OF A DOOR BEING EITHER LOCKED OR UNLOCKED AT THE WRONG TIME IS A DANGEROUS ONE.
MY MURANO SUDDENLY WOULD NOT ACCELERATE AND THE ABS AND BRAKE LIGHTS ILLUMINATED. THE SAME EXACT DESCRIPTION OF THE ORIGINAL RECALL FOR THE ALTERNATOR. I HAD TO TOW TO DEALER AND LUCKILY I STILL WAS UNDER EXTENDED WARRANTY SO IT WAS MOSTLY COVERED. CALLED NISSAN THIS MORNING AND THEY INFORMED ME THAT THE RECALL WAS ALREADY PERFORMED FOR MY VEHICLE IN SEPTEMBER OF 2006. OBVIOUSLY THEY DIDN'T LEARN FROM THEIR ORIGINAL MISTAKE. THEY SHOULD BE DOING REPAIR AGAIN FOR FREE AND PAYING FOR THE BATTERY THAT GOT FRIED IN THE PROCESS. *TR
NISSAN MURANO CVT TRANSMISSION CAUSES DELAYED ACCELERATION. AFTER 65,000 MILES THE VEHICLE DID NOT IMMEDIATELY RESPOND WHEN THE ACCELERATOR WAS PUSHED. IT WOULD INCH FORWARD THEN SURGE. AT ONE TIME I BARELY AVOIDED A MAJOR ACCIDENT WHEN MERGING INTO TRAFFIC AND THE ENGINE DID NOT RESPOND TO THE ACCELERATOR; THEN SUDDENLY SHOT FORWARD A COUPLE SECONDS LATER ALMOST CAUSING A COLLISION FROM THE DELAY. WHEN I TOOK IT IN THEY SAID I NEEDED A NEW TRANSMISSION; BUT I NOTED THAT THERE WAS NOT A RISE IN RPM'S WHEN IT DID NOT ACCELERATE AS WOULD BE THE CASE IF IT WAS SLIPPING. WHEN I ASKED ABOUT THAT THEY SAID IT WAS PROBABLY THE SOLENOID SWITCH THAT KEEPS THE ENGINE FROM REVVING WHEN THERE IS A TRANSMISSION PROBLEM. AFTER CHECKING ON THE INTERNET I FOUND WEB SITES WITH MANY PEOPLE REPORTING THE SAME PROBLEM. MANY SAID THEY FOUND IT WAS THE SWITCH GETTING DIRTY AND THEN SHUTTING DOWN THE RPMS. I TRIED A TRANSMISSION FLUID CHANGE AND IT SOLVED THE PROBLEM FOR ABOUT 30,000 MILES THEN STARTING DOING IT AGAIN. I CHANGED AGAIN AND IT IS ONCE AGAIN RESOLVED. BESIDES THE FACT THAT NISSAN HAS A MANUFACTURING ISSUE HERE THIS PROBLEM IS VERY DANGEROUS. WHEN YOU STEP DOWN ON THE GAS AND THERE IS A DELAY IT CAUSES YOU TO DIVERT YOUR ATTENTION FROM DRIVING; TYPICALLY YOU AUTOMATICALLY PUMP THE GAS AGAIN. THEN THE SUDDEN SURGE FORWARD IS UNEXPECTED AND MAY PUT YOU IN A PLACE YOU DID NOT NOW (AFTER THE DELAY) WANT TO BE; ESPECIALLY IF MERGING INTO TRAFFIC. *TR
I OWN A WELL MAINTAINED 2004 NISSAN MURANO SL AWD. THE TRANSFER CASE SPONTANEOUSLY BROKE WITHOUT ANY WARNING. ONCE THE EVENT OCCURRED, I IMMEDIATELY LOST THE ABILITY TO ACCELERATE ON A VERY BUSY STRETCH OF ROAD. THE ARE ALSO, ALMOST IMMEDIATELY, WENT FROM ABOUT 40MPH TO 15MPH WHILE I WAS TRYING TO ACCELERATE. THERE WAS TRAFFIC BEHIND ME MOVING AT 40MPH, AND THIS UNINTENTIONAL DECELERATION OCCURRED WITHOUT ANY BRAKE LIGHT WARNING TO THE DRIVER BEHIND ME. THIS COULD HAVE CAUSED A FATAL COLLISION. THANKFULLY IT DID NOT, AND I WAS ABLE TO PUT MY HAZARD LIGHTS ON AND ROLL TO A STOP ON THE SHOULDER LANE. I HAD THE CAR BROUGHT TO THE NEAREST DEALERSHIP FOR PROMPT REPAIR. I PAID $3500 FOR A NEW TRANSFER CASE TO BE PLACED. THE DAY I DROVE THE VEHICLE HOME, I NOTICED AN OIL BURNING SMELL, WHICH WAS LATER FOUND TO BE A TRANSFER CASE LEAK. THIS WAS A LEAK FROM THE NEW TRANSFER CASE. MY CAR IS CURRENTLY BEING RE-REPAIRED AS WE SPEAK. THIS IS ALMOST 2 WEEKS NOW THAT I HAVE BEEN WITHOUT MY CAR. I HAVE NOTICED THAT THIS IS AN ONGOING PROBLEM WITH THE NISSAN MURANO PARTICULARLY IN THE 2003-04 YEAR VEHICLES. MY VEHICLE IS OUT OF THE 5 YEAR/ 60000 MILE DRIVETRAIN WARRANTY, AND THEREFORE I HAD TO BEAR THE FINANCIAL BURDEN OF THIS APPARENTLY DEFECTIVE COMPONENT. *TR
THE SEAT ON MY 2004 MURANO BROKE SUDDENLY WHILE I WAS TURNING RIGHT. IT BROKE SO SUDDENLY I HIT MY HEAD AGAINST THE DRIVE WINDOW AND SWERVED OVER THE MEDIAN ALMOST HITTING ANOTHER CAR. I READ SEVERAL HUNDRED POSTINGS REGARDING THE SAME SEAT WELD ISSUE ON THIS CAR.. NISSAN NEEDS TO DO A RECALL ON THIS. *TR
WHEN PUSHING DOWN ON THE ACCELERATOR, THE CAR DOES NOT ACCELERATE SMOOTHLY AND AT SOME POINTS DOESN'T ACCELERATE AT ALL AND LOOSES POWER. IT OCCURS IN FREQUENTLY. I HAD TO REPLACE THE VALVE BODY THAT COST $1800K. *TR
2004 NISSAN MURANO WITH JUST 70,000 DIES AFTER PUTTING THE CAR INTO DRIVE OR REVERSE. THE CAR WORKED FINE THEN WHEN I GOT BACK IN IT TO GO HOME IT STARTED FINE AND THEN WHEN YOU PUT IT INTO GEAR IT KILLS THE ENGINE. TOOK IT TO THE DEALER AND THEY GOT NO CODES AND THERE ARE NO WARNING LIGHTS. THEY ARE SAYING THAT THE TRANSMISSION HAS TO BE REPLACED FOR $5500. *TR
BOTH SUN VISORS IN MY 2004 NISSAN MURANO DROP UNEXPECTEDLY AND WON'T STAY IN POSITION. THIS CREATES A SUDDEN AND UNEXPECTED VISIBILITY ISSUE. PROBLEMS BEGAN ABOUT 18 MONTHS AGO AT ABOUT 42,000 MI. PROBLEM CONTINUES TO WORSEN. I CALLED NISSAN CORPORATE BUT THEY WERE UNABLE TO CORRECT THE DEFECT. *TR
INTERIOR SUN VISORS IN 2003-2008 NISSAN MURANOS FAIL TO STAY IN POSITION AND SWING DOWN IN THE DRIVER'S FACE. THIS OCCURRENCE IS WELL DOCUMENTED AND I HAVE ONLY HEARD OF ONE CASE IN WHICH A NISSAN DEALER COVERED THE REPLACEMENT UNDER THE EXTENDED WARRANTY. I WAS TOLD BY THE DEALER THAT THE EXTENDED WARRANTY DOES NOT COVER "TRIM PARTS", EVEN WHEN I INSISTED IT IS A SAFETY ISSUE. NISSAN QUOTES $300 PER VISOR TO REPLACE, BUT THERE IS NO GUARANTEE THAT THE NEW VISOR WON'T BREAK. IF YOU GOOGLE "NISSAN MURANO SUN VISOR" YOU WILL GET THOUSANDS OF HITS OF PEOPLE WHO ARE HAVING THE SAME PROBLEM. THE NISSAN DEALER WOULD NOT REASON WITH ME THAT IT IS A SAFETY ISSUE WHEN I BROUGHT IT TO THEM WHILE STILL UNDER WARRANTY AND THEY WOULD NOT REPLACE IT. THERE WAS A RECALL ON THE CLIP THAT HOLDS THE VISOR, BUT THIS IS A DIFFERENT ISSUE. THERE IS SOMETHING WRONG WITH THESE VISORS INTERNALLY THAT CAUSE THEM TO DROP AND HANG RIGHT IN YOUR LINE OF SIGHT. I HAVE TEMPORARILY REMEDIED THE PROBLEM BY AFFIXING VELCRO TO THE CEILING, BUT I CANNOT USE MY VISOR WHEN THE SUN IS IN MY EYES. THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE RECALLED BY NISSAN. I HAVE PUT TOGETHER A 20 PAGE DOCUMENT OF ALL THE COMPLAINTS I HAVE FOUND ONLINE RELATING TO THIS ISSUE, AND I AM DETERMINED TO HOLD NISSAN ACCOUNTABLE FOR THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE AND SMOKE ABNORMALLY. THE CONTACT NOTICED A HOLE IN THE ENGINE AS IF IT HAD BEEN PUNCTURED BY A COMPONENT. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
2004 NISSAN MURANO GASOLINE FILLING TUBE AND VALVE DEFECTIVE. FAILED STATE INSPECTION EMISSIONS TEST. INDICATED DEFECTIVE VALVE. RESULTS IN $416 FILLING TUBE AND VALVE REPLACEMENT. FUEL LEAKS OUT OF VALVE WHEN FILLING. VALVE IS ALL RUSTED. *TR
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXP
2004 NISSAN MURANO, CAME TO A HALT IN TRAFFIC STARTED BUCKING, TOOK TO THE DEALER, TRANSFER CASE IS CRACKED $4,300 REPAIR. MY PRIVATE MECHANIC TOLD ME NISSAN ISSUED A SERVICE BULLETIN ON 2003 - 2004 MODELS REGARDING TRANSFER CASE CRACKING, REPLACEMENT WITH 2005 PARTS AND NEW ELECTRICAL SWITCH. I CONTACTED NISSAN CORPORATE THEY SAID THEY WOULD GET BACK TO ME A WEEK LATER THEY ONLY OFFERED THE RESPONSE "WE CAN'T HELP YOU FINANCIALLY AT THIS TIME" AFTER VIEWING POSTS ONLINE THIS IS A COMMON PROBLEM IN 2003 AND 2004 MODELS. THANK GOODNESS MY HUSBAND WAS NOT ON THE INTERSTATE WHEN THE MURANO DECIDED TO DIE. HE COULD HAVE BEEN KILLED. EARLIER THE CAR HAD AN OIL LEAK I TOOK IT TO SEVERAL MECHANICS UNTIL IT WAS FIXED. THIS CAR HAS ONLY 72,000 MILES ON IT, A TRANSFER CASE SHOULD NOT CRACK. *TR
TWO MAIN PROBLEMS WITH MY 2004 NISSAN MURANO.... BIGGEST IS BRAKE PROBLEMS. BRAKE PADS AND ROTORS HAVE BEEN REPLACED TWICE AND THERE IS STILL A NOISE WHEN BRAKING ALONG WITH BAD VIBRATION WHEN SLOWING DOWN. THE VIBRATION CAN BE FELT IN THE STEERING WHEEL. ALSO, THERE IS A CLINKING NOISE IN THE ENGINE WHEN TAKING OFF AT SLOW SPEEDS. IT SOUNDS LIKE THE MOTOR IS GOING TO DROP. THIS HAS BEEN TO EXPENSIVE TO FIX, SO I CONTINUE TO DRIVE IT AS IS. VERY UNHAPPY WITH THE QUALITY OF THIS VEHICLE. MANY REPAIRS INCLUDING SMALL THAT AREN'T WORTH HAVING THE VEHICLE. NO DEALER WANTS TO TAKE AS TRADE IN. *TR
I BOUGHT A NEW 2004 NISSAN MURANO SL AWD FROM THE DEALERSHIP. BY OCTOBER 2004, I HAD TO GET THE FRONT DRIVERS SEAT REPLACED BECAUSE IT WAS LOOSE AND ROCKED BACK AND FORTH. NOW IN JUNE 2009, THE PROBLEM HAS RECURRED BUT MUCH MORE SEVERELY, AND SINCE I AM NOW OUT OF WARRANTY, THE DEALER WANTS $1100 TO REPLACE IT. THERE ARE TWO SERVICE BULLETINS FROM NISSAN ON THIS: NTB03-095 AND NTB05-043C. NISSAN EVEN CHANGED THE PART NUMBER INDICATING OR SUGGESTING A DESIGN/MANUFACTURING ISSUE/DEFECT. EITHER WAY, THIS IS DEFINITELY A SAFETY ISSUE AND I AM GRAVELY CONCERNED FOR MY SAFETY IN THE EVENT OF A COLLISION. THIS PERTAINS TO NHTSA INVESTIGATION PE08065. THANK YOU! *TR
THE PASSENGER SIDE SUN VISOR ON MY 2004 NISSAN MURANO FALLS DOWN UNEXPECTEDLY WHILE DRIVING. THIS IS HAPPENING AT LEAST TWICE A DAY NOW. I CHECKED WITH THE DEALER AND THEY SAID IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. IT IS VERY EXPENSIVE TO REPLACE AND AFTER LOOKING IN THE NISSAN FORUM IT SEEMS THAT THIS IS A WIDESPREAD PROBLEM. MOST CONSIDER IT TO BE A SAFETY ISSUE. THE VISOR DOES NOT DROP COMPLETELY BUT AT AN ANGLE EVEN WITH THE PASSENGERS FOREHEAD. IN THE EVENT OF A COLLISION A PASSENGER'S FOREHEAD WOULD HIT THE EDGE OF THE VISOR CAUSING A HEAD INJURY AND POSSIBLE DEATH. *TR
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT NOTICED THAT THE VEHICLE WAS LOSING POWER WHILE DRIVING AT AN UNKNOWN SPEED. A FEW SECONDS LATER, THE VEHICLE REGAINED POWER. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERY AND ALTERNATOR; HOWEVER, THE VEHICLE STILL DID NOT HAVE POWER. THE DEALER STATED THAT THE TRANSMISSION ALSO NEEDED TO BE REPLACED AT THE ESTIMATED COST OF $5,000. A REPORT WAS FILED WITH THE MANUFACTURER (NUMBER 6529588) AND THEY STATED THAT THEY WOULD CALL THE CONTACT BACK. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
SEAT MOVES / SLIDES SOMEWHAT SINCE MOTOR BROKE. SAFETY CONCERN IS THAT IT WILL BEGIN TO MOVE FREELY, CAUSING VEHICLE TO BE UNSAFE TO OPERATE. *TR
2004 NISSAN MURANO DRIVER'S SEAT IS BROKEN FROM FRAME. SEAT TILTS TO THE REAR- LEFT AND ROCKS UP AND DOWN WHEN SITTING OR PUTTING WEIGHT ON SEAT. ELECTRICAL FUNCTIONS OF THE SEAT (UP/DOWN AND BACK AND FORTH) ARE WORKING. CONCERNED WITH SAFETY ISSUE NOT HAVING THE SEAT PROPERLY SECURED. SEEMS TOO MUCH MOVEMENT (ROCKING) COULD BE A DANGER IF IN A COLLISION - UNSURE IF THE SEAT AND SEAT BELT MECHANISM WILL WORK PROPERLY IF IN A CRASH. WILL BE TAKING THE VEHICLE TO NISSAN DEALER FOR REPAIR. DON'T KNOW REPLACEMENT COSTS. *TR
I HAVE A 2004 NISSAN MURANO. BOTH SUN VISORS HAVE FAILED AND I'M CONCERNED THAT IT IS UNSAFE. WHEN THE VEHICLES IS JARRED BOTH VISORS WILL SUDDENLY FLIP INTO THE DOWN POSITION, MOMENTARILY DISTRACTING THE DRIVER AND OBSTRUCTING VISION. I HAVE ALREADY SPOKEN TO THE NISSAN DEALER AND THE SERVICE MANAGER SAID NISSAN IS VERY AWARE OF THE PROBLEM BUT WILL NOT ISSUE A RECALL. *TR
NORMAL EVERYDAY USAGE OF MY FRONT DRIVER SIDE SEAT. ONE DAY FOR NO APPARENT REASON THE FRONT DRIVER SIDE SEAT BROKE. THE SEAT IS NOW UNSAFE AND ROCKS BACK AND FORTH. I TOOK IT TO THE DEALER FOR REPAIRS AND WAS TOLD IT WAS A BROKEN SEAT FRAME AND COST $1056 TO REPAIR. I CANNOT DRIVE THE VEHICLE NOW BECAUSE THE SEAT IS UNSAFE. *TR
I HAVE A 2004 NISSAN MURANO SE. THE DRIVER'S SIDE SUN VISOR WILL NOT STAY UP AND IS A DRIVING HAZARD AS IT KEEPS FALLING IN MY FACE IF I HIT A BUMP OR BRAKE. NISSAN QUOTED ME $400 TO FIX THE PROBLEM AND I CAN'T AFFORD IT. I DID A SEARCH ONLINE AND FOUND THIS IS A KNOWN ISSUE WITH THIS SAME VEHICLE YEARS 2004 AND UP. I TRIED VELCRO AND GLUE WITH NO SUCCESS. NOW WITH A TEENAGE DRIVER, I'M VERY CONCERNED FOR HER WHEN SHE DRIVES MY CAR. *TR
ON MY 2004 MURANO DRIVER SIDE SUN VISOR FALLS DOWN UNEXPECTEDLY, QUITE OFTEN. IN TRAFFIC, IT'S DANGEROUS. DEALER SAYS NOT A WARRANTY ITEM, CAN FIX FOR $400. I SAY IT IS A SAFETY ITEM, MANUFACTURER MUST FIX. THIS HAS BEEN GOING ON FOR TWO YEARS. TEMPORARY (BUT UNSATISFACTORY) FIX IS WITH VELCRO. *TR
THIS IS THE SECOND DEFECT THAT I HAVE HAD WITH THIS CAR AND A LOT OF NISSAN MURANO OWNERS HAVE HAD IT AS WELL. THE PROBLEM IS WITH THE SEAT ROCKING AND SLIDING. IT SEEMS THAT THESE SEATS WERE NOT MADE RIGHT OR HAVE HAD POOR CRAFTSMANSHIP. THIS IS VERY DANGEROUS BEING THE FACT THAT IN AN ACCIDENT THE DRIVER COULD FLY OUT THE WINDSHIELD DUE TO THE NEGLIGENCE TO PROPERLY FIX THIS PROBLEM.....THIS CAN CAUSE MAJOR INJURIES OR EVEN DEATH................ *TR
REGULAR DRIVING, 2004 NISSAN MURANO SE, NOTICED ONE DAY THE DRIVERS SEAT STARTED MAKING A CREAKING NOISE. I DIDN'T PAY MUCH ATTENTION TILL ONE DAY WHILE CLEANING THE INTERIOR, I PUSHED AGAINST THE SEAT AND IT MOVED BACK AND DOWN TOWARDS THE DRIVERS REAR LEFT. I RESEARCHED THE ISSUE ON MURANO.ORG, AND FOUND OUT IT WAS A BROKEN SEAT FRAME. I ALSO HAD MOSSY NISSAN CHECK IT OUT AND THEY ALSO TOLD ME IT WAS A BROKEN SEAT FRAME. DUE TO THE COST OF THE REPAIR, AND THE LIKELY HOOD OF IT RECURRING, I DID NOT FIX THE SEAT THROUGH NISSAN. *TR
I HAVE HAD A PROBLEMS WITH THE CAM SENSORS GOING BAD 3 TIMES ON MY 2004 NISSAN MURANO , WHICH HAVE LED TO MY CAR STOPPING IN THE MIDDLE OF TRAFFIC...... *TR
I WAS DRIVING MY 2004 NISSAN MURANO DOWN A BUSY STREET WITH NO SHOULDER AND I HAD A COMPLETE TRANSMISSION FAILURE. LUCKILY, I WAS NOT HIT BY ANY CARS. THE CAR HAD TO BE TOWED. THE ONLY FIX IS TO REPLACE THE ENTIRE TRANSMISSION. TOTAL COST: OVER $6000.00 I DO NOT HAVE $6000.00 TO REPAIR THE VEHICLE. THE BAND IN THE CVT TRANSMISSION FAILED AND CAN NOT BE REPLACED. I HAVE ONLY 85,000 MILES ON THE MURANO. THIS IS A COMMON DEFECT ON '03 AND '04 MURANOS AND NISSAN DOES NOT RECOGNIZE THIS AND WILL NOT WORK WITH ME TO RESOLVE THIS ISSUE. *TR
NISSAN MURANO 2004 LOUD NOISE FROM ENGINE TOOK IT AND FOUND OUT 2 ENGINE MOUNTS CRACKED. HAD TO REPLACE COST ABOUT $700. THEN CAR STARTS TO JERK WHEN PRESSING ON GAS PEDAL AND CARS STALL WHILE DRIVING. TOOK IT IN TO THE DEALER , DEALER SAID IT IS THE CAM SENSOR AND THE CRANK SENSOR. *TR
I HAVE A 2004 NISSAN MURANO. THE RIGHT FRONT PASSENGER DOOR LOCK HAS QUIT WORKING. ACCORDING TO LOTS OF COMPLAINTS FROM OTHER NISSAN OWNERS, THIS COMPLAINT HAS BECOME TOO COMMON. THIS IS A SAFETY ISSUE, BECAUSE THE DOOR DOESN'T LOCK WITH THE REST OF THE DOORS WITH THE KEY FOB. THE NISSAN DEALERSHIP HAS QUOTED A COST OF $400.00 TO REPAIR IT. IT APPEARS THAT THEY ARE THE ONLY ONES WHO CAN REPAIR THE PROBLEM. AFTER READING NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM FROM OTHER NISSAN OWNERS, IT APPEARS THAT THIS IS SOMETHING THAT NISSAN SHOULD CONSIDER DOING A RECALL ON. *TR
WHILE DRIVING THE CAR TO A FAMILY FUNCTION (20 MILES, MIXED HIGHWAY AND LOCAL) HEARD A SLIGHT NOISE FOLLOWED BY A SOUND LIKE A TIRE GOING FLAT. SLOWED TO CHECK TIRES, WHEN NOISE STOPPED. CONTINUED TO DESTINATION WITHOUT ANOTHER OCCURRENCE. CAR SAT FOR APPROXIMATELY 2 HOURS, THEN WE RETURNED HOME, AGAIN MIXED HIGHWAY AND LOCAL ROADS. NO NOISES OR INDICATOR LIGHTS ON DASHBOARD. UPON EXITING HIGHWAY, HEARD A VERY LOUD BANG FROM THE FRONT END, SIMILAR TO DRIVING THROUGH A DEEP POTHOLE. THERE WERE NO POTHOLES ON THE HIGHWAY RAMP. LIMPED TO HOME (APPROXIMATELY 1 MILE FROM END OF RAMP), CAR WAS SMOKING AND THERE WAS SOME NOISE FROM FRONT END, BUT IT COULD STILL BE DRIVEN. UPON ARRIVING HOME, SAW THAT THE CAR WAS LEAKING CLEAR FLUID FROM THE FRONT CENTER-RIGHT OF THE VEHICLE. HAD CAR FLAT BEDDED TO LOCAL SERVICE SHOP FOR DIAGNOSIS AND REPAIR. LOCAL SERVICE SHOP COULD NOT REPAIR. FLAT BEDDED TO NISSAN DEALER. NISSAN INDICATED THAT THE FRONT DIFFERENTIAL HAD FAILED, AND NISSAN IS THE ONLY SOURCE FOR THIS PART. CAR HAS BEEN DRIVEN 70,000 MILES. DRIVE TRAIN WARRANTY 60,000. COST OF REPAIR $3,800. CAR HAS BEEN REGULARLY MAINTAINED. CAR HAS ONLY BEEN DRIVEN ON HIGHWAYS AND LOCAL ROADS. IT IS ABSOLUTELY RIDICULOUS FOR A MAJOR DRIVE TRAIN COMPONENT TO FAIL CATASTROPHICALLY ON A VEHICLE THAT IS DRIVEN GENTLY AND WELL CARED FOR. *TR
FRONT DRIVERS SEAT ADJUSTER FRAME BREAKS. CAUSES SEAT TO BECOME LOOSE FROM FLOOR. *TR
THE DRIVERS SIDE SUN VISOR FALLS UNEXPECTEDLY INTO THE VIEW OF THE DRIVER. THERE IS NO WARNING AND IT IS SUDDEN. THIS BLOCKS THE VIEW OF THE DRIVER AND COULD POSSIBLY CAUSE A WRECK. NISSAN WILL NOT FIX THE PROBLEM UNDER AN EXTENDED WARRANTY. QUOTES HAVE BEEN AROUND $400 TO FIX THE PROBLEM THAT IS A SAFETY PROBLEM. *TR
THE LOCKING MECHANISM FOR THE FUEL DOOR WORKS INTERMITTENTLY. SEVERAL TIMES WE'VE BEEN UNABLE TO REFUEL THE VEHICLE. *TR
ON OUR 2004 NISSAN MURANO THE POWER DRIVERS SEAT WILL NO LONGER ADJUST FRONT TO BACK. IT WILL TWIST WITH THE OUTSIDE MOVING BUT INSIDE NOT MOVING. THIS IS A SAFETY PROBLEM BECAUSE THE SEAT IS STUCK ALMOST ALL WAY BACK AND THE ONLY WAY THAT MY WIFE CAN DRIVE IS TO PUT A LARGE PILLOW BEHIND HER. CHECKING ON LINE THERE APPEARS TO BE DESIGN AND OR MANUFACTURING PROBLEMS WITH THE MURANO DRIVERS SEATS. I HAVE CONTACTED TONY HOLLAND, SERVICE DIRECTOR AT CROWN NISSAN IN GREENSBORO, NC AND HE ADVISED THAT PER THE NISSAN AREA REP BECAUSE OF AGE AND MILEAGE NISSAN WILL NOT MAKE A GOOD WILL REPAIR. TO GET THE REQUIRED PART YOU MUST BUY THE WHOLE SEAT TRACK FOR $796.62 WHICH IS CRAZY. TOTAL COST WOULD BE $1,118.67 PLUS TAX. ON LINE THERE SEAMS TO BE TWO ISSUES ONE THE SEAT FRAME BREAKING AND THE OTHER A PLASTIC PART THAT DRIVES THE BALL SCREW BREAKING. NISSAN WILL NOT CHECK THE PROBLEM UNTIL YOU AUTHORIZE THE PURCHASE OF THE SEAT TRACK. THIS AN ACCIDENT WAITING TO HAPPEN. I URGE YOU TO ISSUE A MANDATORY RECALL TO MAKE NISSAN TAKE RESPONSIBILITY TO FIX THEIR ERROR LIKE A RESPONSIBLE COMPANY WOULD DO. *TR
2004 NISSAN MURANO, 71,000 MILES. SUDDEN CATASTROPHIC FAILURE OF THE DRIVE TRAIN. NO WARNING, NO INDICATOR. CAR WAS GENTLY DRIVEN. *TR
WHILE DRIVING (AT 65 MPH!) THE LEFT REAR ANCHOR BRACKET OF THE DRIVERS SEAT SUDDENLY BROKE CAUSING THE SEAT TO COLLAPSE AND BECOME UNSTABLE. I WAS LUCKY TO BE ABLE TO REMAIN IN CONTROL OF THE CAR AND AVOID AN ACCIDENT. AS A RESULT OF THIS BROKEN BRACKET, MY SEAT ROCKS SEVERELY WHEN I TURN CORNERS AND SOMETIMES WHEN I APPLY THE BRAKES. THIS IS A SERIOUS SAFETY CONCERN AND A RECALL SHOULD BE ISSUED. I HAVE NOT HAD THE CAR REPAIRED AS OF YET BUT I DO FIND BY RESEARCHING THAT THIS ISSUE IS QUITE COMMON (SERVICE BULLETINS HAVE BEEN ISSUED BY NISSAN AND YOU) AND THE REPAIR COSTLY. UNTIL I HEAR FROM YOU, I WILL FIX FOR THE TIME BEING BY INSTALLING SOME WOODEN BLOCKS UNDER MY SEAT TO STABILIZE IT. AGAIN, I URGE YOU TO ISSUE A RECALL ON THIS VERY SERIOUS SAFETY ISSUE. *TR
DRIVERS SEAT ROCKS FROM LEFT TO RIGHT. THIS OCCURRED ONCE BEFORE IN 2006 AND WAS REPAIRED UNDER WARRANTY. NOW THERE IS 52,000 ON CAR AND THIS IS BEYOND WARRANTY WITH A MAJOR COST FROM NISSAN FOR REPAIR. *TR
I HAVE A 2004 NISSAN MURANO AND THE POWER SEAT AS I WAS SIMPLY DRIVING DOWN THE ROAD JUST LEANED TO THE LEFT SUDDENLY. I TOOK TO NISSAN TO REPAIR THEY GAVE ME A QUOTE OF $1,200.00. *TR
MY 2003 MURANO DRIVERS SEAT FRAME CRACKED AT THE LEFT FRONT SUPPORT WHILE DRIVING. THERE IS ONLY NORMAL USAGE OF THE SEAT UNDER NORMAL DRIVING CONDITIONS. I TOOK MY CAR TO THE DEALER AS I THOUGHT IT MAY JUST BE A BOLT THAT WAS LOOSE OR SOMETHING AND WAS TOLD THE WHOLE SEAT FRAME WOULD NEED TO BE REPLACED TO FIX THE ISSUE. THIS IS A SERIOUS SAFETY HAZARD AS THE SEAT ROCKS FORWARD WHENEVER BRAKING IN THE VEHICLE. HAD IT BROKEN UNDER STRAIN FROM BREAKING TO AVOID AN ACCIDENT I COULD HAVE LOST CONTROL OF THE CAR. WHAT'S THE USE IN BEING BUCKLED IN IF YOUR SEAT IS NOT SECURELY FASTENED TO THE CAR. *TR
I HAVE A 2004 SE NISSAN MURANO AND THE DRIVER SEAT HAS BROKEN. I WAS DRIVING MY MURANO WHILE COMING TO A TURN AND HEARD A LOUD SNAP SOUND WHILE IMMEDIATELY MY DRIVER SEAT WENT LEFT AGAINST THE DRIVER DOOR MAKING IT HARD TO CONTROL THE WHEEL. I COULD HAVE HAD A WRECK TRYING TO BRACE AND CONTROL MY BALANCE OF THE CAR. I AM 179 POUNDS AND WEIGHT COULD NOT HAVE PLAYED A FACTOR IN THIS SEAT DEFECT DO TO READING MANY, MANY COMPLAINTS ABOUT THIS SAME ISSUE HAPPENING TO NISSAN MURANO OWNERS. THE METAL ASSEMBLY BRACKET HAS BROKEN I LATER DISCOVERED. I HAVE CONTACTED NISSAN AND IT IS NOT UNDER WARRANTY AND TO HAVE REPAIR IS ESTIMATED AT 1,000 DOLLARS. THIS IS OUTRAGEOUS!!! THERE NEEDS TO BE A RECALL ON THIS PART BY IDENTIFYING IT AS A SAFETY HAZARD AND COULD COST SOMEONE THEIR LIFE !!!!!!!!!!! *TR
WHILE DRIVING THIS MORNING, I MADE A RIGHT TURN @ ABOUT 5MPH OUT OF THE TRAFFIC LIGHT (DRIVING CONDITIONS WERE DRY ROAD, SLOW SPEED AND DAYLIGHT), WHEN I NOTICED A SNAP SOUND FROM UNDERNEATH MY 42,200MILES 2004 NISSAN MURANO SL DRIVER'S SEAT AND FELT AS IF THE SEAT CAME LOOSE FROM THE SEAT RAILING BOTTOM. INSTANTLY I FELL BACKWARDS AND TOWARDS THE LEFT SIDE OF THE SEAT ALMOST LOOSING CONTROL OF THE WHEEL AND PULLING MY LOWER BACK MUSCLE TRYING TO GET MY SELF UP. PULLED OVER TO CHECK THE SEAT, AND NOTICED THE SEAT WAS LOOSE, HARDLY MADE ANY FORCE TO MOVE OR WIGGLE IT BACK & FORTH OR SIDE TO SIDE. IMMEDIATELY NOTICED A LOOSE "BAR" OR PIECE OF METAL. WENT TO MY USUAL NISSAN SERVICE CENTER TO FIND OUT ABOUT THE PROBLEM/BROKEN PART AND FOUND OUT THE BROKEN PART IS THE BACK CROSSBAR OF THE SEAT LIFTER LINK SLIDE ASSEMBLY. IT ACTUALLY DETACHED FROM THE WELDING ON THE LEFT SIDE OF THE SEAT. MY VEHICLE IS NOT COVERED BY ANY WARRANTY AS IT EXPIRED ABOUT A YEAR OR SO AND THE SERVICE CENTER WILL NOT REPLACE WITH OUT A COST AND A NEW ASSEMBLY. IT WILL SELL THE WHOLE ASSEMBLY THOUGH, WHICH I DO NOT INTEND ON PAYING SINCE I BELIEVE THIS IS A DESIGN/MANUFACTURING FAILURE AND NEEDLESS TO SAY A SAFETY ISSUE. I FOUND OUT NISSAN MOTORS KNOWS ABOUT THIS PROBLEMS WITH THE MURANO'S DRIVERS SEAT AND HAVE NOT DONE ANYTHING, AND THEY SHOULD. EVEN NISSAN CAME UP WITH A "REINFORCED"/ DIFFERENT PART NUMBER SEAT ASSEMBLY, ALSO I KNOW FOR A FACT THAT MANY MURANO OWNERS HAVE FILLED COMPLAINTS BOTH WITH NISS
2004 NISSAN MURANO SUN VISOR FAILURE. DRIVER'S SIDE SUN VISOR DOES NOT STAY UP OR FALLS DOWN AD OBSTRUCTS VIEW WITH SUDDEN OBSTRUCTION. THIS IS DANGEROUS AND PRODUCT SHOULD BE INVESTIGATED FOR FAILURE TO WORK PROPERLY AND BEING A SUDDEN DANGER TO DRIVER. *TR
THE DRIVER SEAT IN MY 2004 NISSAN MURANO BROKE. THE MOTOR IS STILL WORKING BUT THE RIGHT SIDE OF THE CABLE IS BROKEN SO IT DOESN'T SLIDE FORWARD. THIS IS A MAJOR SECURITY ISSUE AND IT COSTS OVER $1000 TO REPAIR IT. I HAVE READ MANY OTHER MURANOS WITH SIMILAR COMPLAINTS SO THIS MUST BE A MANUFACTURE DEFECT. *TR
THE SUN VISOR ON MY CAR KEEPS (FLOPPING) DOWN AND FALLING INTO MY VIEW, RESTRICTING MY SIGHT WHILE I AM DRIVING. I T WILL NOT STAY IN THE "UP POSITION". A FEW TIMES I HAD SOME CLOSE CALLS, BUT NO ACTUAL INCIDENT. THE DEALER SAID THAT IT WAS NOT UNDER WARRANTY ANY LONGER AND IT WOULD COST APPROX. $250 TO FIX...IF I HAD THE $ TO FIX IT I WOULD, BUT I DON'T. ALSO, I FEEL THAT THEY SHOULD FIX IT...THE WARRANTY WAS ONLY A FEW MONTHS OVER. *TR
FAILURE OF THE POWER SEAT DRIVE. DRIVER'S SEAT SEEMED TO BE LOPSIDED, HIGH ON THE LEFT SIDE OF IT. NOW I HAVE TO DRIVE WITH SEAT SEVERELY ASKEW TO THE RIGHT AND SEAT COULD NOT BE PROPERLY ADJUSTED. REPAIR WILL COST ABOUT $850 PLUS TAX. ALL FOR THE SAKE OF A POORLY DESIGNED, OVERWORKED SMALL PLASTIC GEAR. *TR
THE FRAME TO THE DRIVER'S SIDE POWER SEAT BROKE WHILE I WAS DRIVING. I NEARLY RAN OFF THE ROAD, NARROWLY MISSING ANOTHER VEHICLE ON THE FREEWAY. *TR
THE PASSENGER SIDE SUN VISOR IN OUR 04 NISSAN MURANO BEGAN TO BE HARD TO MOVE UP OR DOWN ABOUT 4 MONTHS AGO. EVENTUALLY, SOMETHING INSIDE THE VISOR JUST GAVE UP, AND THE VISOR STARTED FALLING DOWN UNDER IT'S OWN WEIGHT. IT WILL NOT STAY UP. THE DRIVER SIDE VISOR IS BEGINNING TO BE HARD TO MOVE NOW, AND IF IT FOLLOWS THE PATTERN OF THE OTHER VISOR, IT WILL FAIL SOON. I HAVE CONTACTED NISSAN CUSTOMER SERVICE. THEY HAD ME TAKE IT TO THE LOCAL DEALER. DEALER CONFIRMED THAT IT HAS FAILED AND ADVISED CUSTOMER SERVICE OF SAME. HE ALSO TOLD THEM THAT DRIVER SIDE VISOR WOULD PROBABLY FAIL SOON. STANDARD 36 MONTH WARRANTY WILL NO LONGER COVER VISORS AS IT HAS LONG SINCE RUN OUT. I HAVE THE 100,000 MILE EXTENDED WARRANTY, BUT IT WILL NOT COVER THE VISORS. I ADVISED CUSTOMER SERVICE THAT THIS IS A SAFETY ISSUE, SINCE THE VISOR FALL WHILE DRIVING, AND OBSTRUCTS THE DRIVER'S VISION, REQUIRING DRIVER TO CONSTANTLY LEAN OVER AND PUSH THE VISOR BACK UP. I ALSO ADVISED THAT I HAVE NEVER OWNED A VEHICLE THAT HAD VISORS THAT FAILED. THEY INFORMED ME THAT THE WARRANTY THAT WOULD HAVE COVERED THE VISORS HAS EXPIRED, AND THEY COULD NOT HELP ME REPLACE THEM. I INFORMED THEM THAT THIS IS NOT AN ISOLATED PROBLEM. THERE ARE MANY PEOPLE ON THE INTERNET WHO HAVE HAD OR ARE HAVING THE SAME PROBLEM. *TR
2004 NISSAN MURANO - IN MID MARCH 2008, MY DRIVER SIDE SUN VISOR (LIGHTED W/EXTENSION) FELL DOWN AND NO LONGER WAS ABLE TO REMAIN IN THE "UP" POSITION. THE VISOR CANNOT REMAIN IN ANY POSITION OTHER THAN A 90 DEGREE ANGLE PERPENDICULAR TO THE GROUND. THERE IS NO WAY TO KEEP THE VISOR UP OR ADJUST IT TO REMAIN AT AN ANGLE. IT IS COMPLETELY USELESS AND SERIOUSLY OBSTRUCTS FORWARD VISIBILITY WHEN DRIVING, ESPECIALLY ON SUNNY DAYS. SINCE MARCH 2008, I HAVE HAD SEVERAL NEAR ACCIDENTS. THERE IS NO WAY TO FIX THE VISOR WITHOUT REPLACING IT. THE COST OF REPLACEMENT IS APPROX. $300. SEARCHES ON THE INTERNET REVEAL THERE ARE NUMEROUS OTHER MURANO OWNERS EXPERIENCING THE SAME PROBLEM. *TR
NOV 2007 HAD TRANSMISSION FAILURE AT APPROX 50,000 MILES. THIS HAPPENED ON THE INTERSTATE, ENGINE SUDDENLY CUT OUT & HAD TO CROSS OVER 4 LANES TO GET TO RT SHOULDER. WAS COVERED UNDER WARRANTY BUT NOW HAVE TRANSFER CASE ON THE VERGE OF FAILURE AT 62000 MILES, JUST 2000 OUTSIDE OF WARRANTY. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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