I HAVE A 2004 NISSAN MURANO SL. AT ABOUT 40,000 MILES, MY DRIVER SIDE SUN VISOR STARTED FALLING. IT WILL NOT STAY IN POSITION, AND HANGS RIGHT IN FRONT OF MY FACE, UNLESS I KEEP IT TACKED UP WITH VELCRO. THE PASSENGER SIDE VISOR ALSO SWINGS DOWN SOMETIMES, BUT NOT AS BAD AS THE DRIVER SIDE. I DID AN INTERNET SEARCH ON "MURANO SUN VISOR" AND FOUND OUT VERY QUICKLY THAT THIS IS A WIDESPREAD PROBLEM THAT NEEDS TO BE ADDRESSED BY NISSAN WITH A FULL RESOLUTION; I.E. RECALL. THE DEALER WANTS NEARLY $300 TO REPLACE ONE VISOR, WHICH IS LIKELY TO BREAK AGAIN, ACCORDING TO SEVERAL ACCOUNTS IN THE MESSAGE BOARDS. THIS IS A SERIOUS SAFETY ISSUE. I HAVE ALMOST HAD TWO COLLISIONS BECAUSE OF IT, AND ONCE, I RAN A RED LIGHT BECAUSE OF IT FALLING DOWN. IF I KEEP IT TACKED UP, THEN OF COURSE THERE ARE TIMES OF THE DAY WHEN THE SUN IS BLINDING ME, SO IT IS NOT SAFE NO MATTER WHAT I DO. *TR
2004 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
DID A THROTTLE BODY CLEANING ON A NISSAN MURANO AND THE CHECK ENGINE LIGHT CAME ON. THE DEALER SAID IT WAS A MONEY MAKER AND MANY SHOP THAT CLEAN THE THROTTLE BODY HAVE TO COME TO THEM FOR THE RE-LEARNING OF THE IDLE AIR CONTROL VALVE. THIS IS CRAZY ,I HAVE DONE THIS ON MY PORSCHE AND MY FORDS AND CHEVY AND HAVE NEVER HAD THIS HAPPEN. NISSAN SHOULD HAVE A WARNING STICKER ON THE THROTTLE BODY TO SEE MANUAL -THE MANUAL SHOULD STATE DO NOT CLEAN OR YOU WILL NEED TO GO TO DEALER TO RE-LEARN THE IDLE AIR CONTROL SYSTEM. *TR
I HAVE JUST PURCHASED A 2004 NISSAN MURANO AND HAVE BEEN READING ON THE FORUM WEBSITES REGARDING THE SUN VISOR. MY SUN VISOR WILL NOT STAY UP ON IT'S OWN IN THIS VEHICLE. IT MAY STAY UP FOR A FEW MINUTES, BUT IF YOU HIT A BUMP WRONG THE SUN VISOR CAN SWING DOWN AND BLOCK VIEW OF THE WINDSHIELD. THIS VISOR WILL ALSO NOT STAY UP TOWARDS THE WINDSHIELD WHEN I ACTUALLY WANT TO USE IT TO BLOCK THE SUN SO I CAN SEE. I FEEL IT IS A SAFETY CONCERN SINCE I DON'T KNOW WHEN THE SUN VISOR WILL FLIP DOWN AND BLOCK MY VIEW OF THE ROAD UNEXPECTEDLY. *TR
I HAVE A 2004 NISSAN MURANO. THE DRIVER SUNVISOR HAS FAILED. IT IS AN EXTREME SAFETY HAZARD TO BE DRIVING DOWN THE ROAD AND HAVE THE VISOR DROP DOWN. I DOES NOT STAY IN THE UP POSITION. WHEN DOWN, IT'S FLOPPY. THE DEALER WILL NOT COVER THIS ITEM AND REPLACE. NO DEATHS YET! *TR
I OWN A 2004 NISSAN MURANO, AND TODAY AFTER ONLY OWNING THE CAR FOR LESS THAN A YEAR, THE DRIVER SEAT (AUTOMATIC) BROKE AND IS LEANING TO THE LEFT. I AM COVERED UNDER AN EXTENDED WARRANTY AND THIS PROBLEM WILL BE COVERED BY NISSAN, BUT TO THOSE MANY OWNERS OF THIS VEHICLE THAT THIS HAS HAPPENED TOO, I FEEL OBLIGATED TO REPORT THIS ISSUE. I FEEL THIS IS A DRIVING HAZARD AND COULD CAUSE A SERIOUS ACCIDENT OR EVEN DEATH. WHEN THE SEAT BROKE, I WAS IN MOVING TRAFFIC OF AROUND 45 MILES AN HOUR, AND I ALMOST SWERVED TO THE LEFT AND HIT A CAR. THIS IS A PARTS ISSUE THAT NISSAN SHOULD COVER. I THINK IT WOULD BE UNJUST TO ALLOW NISSAN TO NOT RECALL THIS ITEM AND REPAIR THIS ITEM FOR FREE. I WEIGH LESS THAN 185, SO I DOUBT THIS PROBLEM WAS DUE TO WEIGHT ISSUES. IT'S A DEFECTIVE PARTS ISSUE. PLEASE CONTACT NISSAN TO GET THIS CORRECTED. *TR
NISSAN MURANO 2004 FUEL DOOR WOULD NOT OPEN. THE PROBLEM STARTED AS INTERMITTENT AND NOW CANNOT OPEN THE DOOR TO REFUEL THE CAR. TROUBLESHOOTED IT TO A FAULTY RELAY. *TR
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXP
WHILE DRIVING MY 2004 NISSAN MURANO THE VEHICLE WOULD NOT ACCELERATE IN TRAFFIC AND WAS FORCED TO COAST TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. MY 8 YEAR OLD SON WAS WITH ME AND THIS COULD HAVE CAUSED AN ACCIDENT AND INJURY. SUPERIOR NISSAN, WHERE I PURCHASED THE CARE LESS THAN 5 MONTHS PRIOR, SAID THAT THE TRANSMISSION VALVE BODY AND CAM LOBE SENSOR WAS GOING BAD. THE VEHICLE HAS ONLY 67,000 MILES ON IT. THE DEALER REFUSED TO STAND BEHIND THEIR PRODUCT AND QUOTED US A COST OF $2200 TO REPAIR. AFTER READING HUNDREDS OF SIMILAR COMPLAINTS ON THE INTERNET, I FEEL THAT NISSAN SHOULD BE FORCED TO RECALL ALL MURANO MODELS WITH THE CVT TRANSMISSION AND REPAIR THEM. THIS IS A KNOW PROBLEM AND THEY ARE IGNORING THE FACT THEY PUT OUT A DEFECTIVE PRODUCT THAT COULD CAUSE INJURIES OR DEATHS. *TR
2004 MURANO SL AWD WITH ONLY 29,000 MILES WHEN THE VEHICLE WAS STARTED THE SERVICE ENGINE SOON LIGHT, SLIP LIGHT, AND VDC LIGHT CAME ON AND STAYED ON. UPON PUSHING THE GAS PEDAL, IT TOOK A COUPLE SECONDS FOR ANY ACCELERATION TO OCCUR. AFTER GETTING ON THE HIGHWAY AND PRESSING THE GAS PEDAL AGAIN, THE ACCELERATION WAS DELAYED AND WOULD ONLY GO UP TO ABOUT 40 MPH, BUT THE RPMS WERE EXTREMELY HIGH. EVERY TIME I TRY TO TAKE OFF FROM A STOP, IT TAKES AWHILE FOR ANY ACCELERATION TO OCCUR. FEELS LIKE THE TRANSMISSION IS SLIPPING. VEHICLE HAD TO BE TOWED AND I HAD TO PAY FOR IT. NOW I'M BEING TOLD THAT EVEN WITH ONLY 29,000 MILES, IT'S NOT COVERED UNDER WARRANTY. *TR
THE VISOR ON MY VEHICLES FALLS DOWN, TOLD SPRING IS DEFECTIVE. NISSAN MURANO 2004. *TR
MY 2004 MURANO IS NOW CLOCKING 80,000 MILES. I NOTICE A PROBLEM WITHIN THE LAST 20,000 MILES WHENEVER I GET STUCK IN STOP AND GO TRAFFIC. I WOULD STEP ON THE GAS AND NOTHING WOULD HAPPEN FOR A FEW SECONDS AND SUDDENLY IT TAKES OFF. I HAD TO SLAM ON MY BRAKE TO PREVENT SMACKING INTO THE CAR IN FRONT. THIS PROBLEM CONTINUES THROUGHOUT THE STOP AND GO TRAFFIC ORDEAL. MY DEALER INFORMED ME THAT HE IS NOT AWARE OF THIS PROBLEM AND SUGGESTED A TRANSMISSION SERVICE. THIS PROBLEM HAS CONTINUED BUT ALWAYS AFTER DRIVING THE CAR FOR A WHILE OR WHEN I AM IN STOP AND GO TRAFFIC. THIS IS A SAFETY ISSUE. I UNDERSTAND FROM THE DEALER THAT IT IS A PRESSURE SENSOR PROBLEM THAT IS TYPICAL FOR MODEL THAT I HAVE. THE PROBLEM IS THE COST REPAIR IS HALF OF THE VALUE OF THE CAR. *TR
I HAVE A 2004 NISSAN MURUNO AND THE PASSENGER SEAT STARTED MAKING A CLICKING SOUND EVERYTIME I WOULD TURN, BUT AT THAT TIME I DID NOT KNOW WHAT IT WAS. THEN A FEW WEEKS LATER THE I WAS DRIVING AND MADE HAD TO STOP ABRUPTLY AND THE SEAT BROKE. THEN MY SEAT WAS LEANING TO THE SIDE. WHEN I TOOK IT TO THE DEALERSHIP IN RALEIGH, NC ON WAKE FOREST ROAD. I WAS TOLD THAT I WOULD HAVE TO BUY A BRAND NEW CHAIR. WHICH I THINK THAT THEY QUOTED ME $800.00 THEN THAT WAS NOT INCLUDING LABOR. THAT WAS ALMOST 2 YEARS AGO. I AM STILL RIDING WITH MY SEAT LEANING TO THE SIDE. *TR
SAID VEHICLE STOPPED WHILE LEAVING A LIGHT AND ENTERING I 395 IN URBAN AREA WITH AN ONCOMING TRACTOR TRAILER COMING SWIFTLY BEHIND ME. THE REASON THE VEHICLE STOPPED IS BECAUSE THE AIR VAC HOSE CONTINUALLY COMES LOSE FROM REGULAR USE OF A NISSAN MURANO 2004. THIS IS THE FIFTH TIME THAT THE VEHICLE HAS STOPPED IN THE MIDDLE OF TRAFFIC. LAST YEAR, THE VEHICLE STOPPED GOING UP A MOUNTAIN IN WV AROUND A CURVE ON A TWO-LANE HIGHWAY. THE ONLY REASON THAT MY DAUGHTER AND I DID NOT GET HIT AND/OR KILLED (DUE TO LOCATION) WAS BECAUSE OF THE ASSISTANCE OF AN ONCOMING VEHICLE THAT WAS PREPARED WITH CONES AND INFORMATION. TODAY, I ALMOST GOT SLAMMED INTO BY A TRAILOR. I HAD TO GET OUT OF VEHICLE AND WAVE ARMS TO GET HIM TO STOP. I AM SO ANGRY, NOT ONLY BECAUSE THIS CONTINUES TO HAPPEN, BUT BECAUSE I HAVE A SIX YEAR OLD CHILD WHO HAS BEEN SCREAMING OUT OF FEAR DURING TWO OF THE INCIDENTS WHERE THE VEHICLE STOPPED. I CALLED TO FILE A COMPLAINT WITH NISSAN MOTOR ACCEPTANCE CORPORATION. THEY HAVE DONE NOTHING AND SAID THAT THERE WAS NO RECALL WHICH I CANNOT UNDERSTAND. PLEASE HELP! SOMETHING HAS TO BE DONE ABOUT THIS PUBLIC SAFETY HAZARD BEFORE SOMEONE GETS KILLED. *TR
I OWN A NISSAN MURANO AND IN MAY 08 DRIVING ON THE FREEWAY AND WITHOUT ANY WARNING WE HAD A SUDDEN LOSS OF POWER. WE MANAGED TO PULL OVER, STOPPED THE ENGINE AND RESTARTED IT. CHECK ENGINE LIGHT CAME ON BUT WE WERE GOING OUT OF TOWN AND CAR DROVE FINE AND CHECK ENGINE LIGHT WENT OFF. WE HAD THE SAME PROBLEM ON 9/6/08 AND TOOK THE CAR TO NISSAN DEALERSHIP. THEY CLAIM IT WAS A WIRING PROBLEM TO THE THROTTLE CONNECTION AND REPAIRED IT AND ASSURED ME THEY HAD FIXED THE PROBLEM. DRIVING HOME ON AN EXTREMELY BUSY FREEWAY IN RUSH HOUR IT HAPPENED AGAIN, TODAY 9/25 AND THIS TIME THE CAR BEHIND ME HAD TO SWERVE TO AVOID ME BUT I WAS NEAR MY EXIT AND CRUISED TO A STOP. I WAS QUITE SHAKEN. I TURNED THE CAR OFF AND IT STARTED AGAIN AND IMMEDIATELY DROVE IT TO THE DEALERSHIP. THEY STILL HAVE IT AND ARE CHECKING IT. THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAVE CALLED NISSAN AND THEY APPARENTLY DO NOT HAVE ANY COMPLAINTS AND ALSO THE DEALERSHIP HAS NOT HEARD OF THIS WHICH IS QUITE SURPRISING AS LITERALLY HUNDREDS OF COMPLAINTS REGARDING THE MURANO FOR SAME PROBLEM ON WEBSITES. MY COMPLAINT IS THAT THE 2004 NISSAN MURANO (LESS THAN 37,000 MILES) IS EXTREMELY DANGEROUS TO DRIVE AND NISSAN KNOWS THERE IS A PROBLEM AND THEY ARE IGNORING IT. WE HAVE BEEN LUCKY THAT WE WERE NOT REAR-ENDED AT HIGH SPEEDS WHERE SOMEONE COULD HAVE BEEN KILLED. I AM WAITING TO HEAR BACK FROM NISSAN BUT THE FACT THAT THE DEALERSHIP HAS NOT HEARD OF THIS PROBLEM IS AMAZING, JUST TYPE IN NISSAN MURANO SUDDEN LOSS OF
I WAS LEAVING PARKING LOT WHEN I HEARD A LOUD NOISE. I WAS UNABLE TO TURN MY STEERING WHEEL. I PARKED AND EXITED TO INSPECT. I FOUND THE TIE ROD TO MY WHEELS DISCONNECTED. I HAD TO HAVE CAR TOWED THE MECHANIC SAID THAT THE TIE ROD DISCONNECTED. PARTS WERE REPLACED AND KEPT. THIS INCIDENT COULD HAVE RESULTED IN SERIOUS INJURY AND/OR DEATH. *TR
MY 2004 NISSAN MURANO DOOR LOCK ACTUATORS WORK INTERMITTENTLY. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR
DRIVER'S SIDE SUN VISOR FALLS. ON THE INTERNET AND SEVERAL OTHER FRIENDS HAVE THIS PROBLEM. IT ONLY HAPPENS ON THE DRIVER'S SIDE. IT CAN'T BE FIXED, ONLY REPLACED. I FEEL THAT THIS SHOULD BE COVERED UNDER WARRANTY. THE DEALERS THAT I HAVE CALLED HAVE QUOTED $265 -$326. IT IS A SAFETY ISSUE BECAUSE IT FALLS DOWN AND OBSTRUCTS MY VISION. *TR
GOOD MORNING! I AM HAVING TROUBLE WITH THE DOOR HANDLES ON MY 2004 NISSAN MURANO SL. THE FRONT PASSENGER SIDE HANDLE BROKE OFF ONE MORNING WHEN I TRIED OPENING THE DOOR, ABOUT ONE YEAR AGO. NOW, TWO WEEKS AGO, I WAS OPENING THE DRIVER'S SIDE FRONT DOOR, AND AGAIN THE HANDLE BROKE OFF. *TR
DRIVERS SIDE SUN VISOR FLOPS DOWN IN DRIVERS FACE UNEXPECTEDLY. IT WILL NOT STAY IN ANY POSITION WHEN OUT OF THE FULL UP POSITION AND SOMETIMES DECIDES TO EVEN FLOP OUT OF THE UP POSITION. VERY AGGRAVATING AND DANGEROUS WHEN HAVING TO DRIVE INTO THE SETTING SUN. *TR
FAILURE OF DRIVERS SIDE DOOR LOCK ACTUATOR AND GAS CAP DOOR LOCK ACTUATOR ON A 2004 NISSAN MURANO. THE FAILURE OF MY GAS CAP DOOR ACTUATOR MADE IT IMPOSSIBLE TO REFUEL THE VEHICLE WHICH COULD HAVE LEFT ME STRANDED. THE FAILURE OF MY DRIVER DOOR LOCK ACTUATOR CAUSED ME TO BELIEVE MY DOOR WAS LOCKED WHEN IN FACT IT WAS UNLOCKED...THIS FAILURE EXPOSED ME TO A PERSONAL SAFETY BREACH. *TR
TWO TRANSFER CASE FAILURES LEAVING THE CAR STOPPED IN TRAFFIC. NEEDED TO BE TOWED TO DEALER. DATE LISTED IS FOR LAST FAILURE ONLY. DEALER REPLACED THE TRANSFER CASE UNDER WARRANTY THE FIRST TIME. SECOND TIME REQUIRED $4000 PAYMENT. NO EXPLANATION AS TO THE CAUSE OF THE FAILURE PROVIDED BY DEALER. *TR
POWER LOCKS FAIL ON THE DRIVERS DOOR FOR NISSAN MURANO 2004 MODEL. THIS IS BECOMING A COMMON PROBLEM BASED ON DRIVER REPORTS. IT PRESENTS A SAFETY AND SECURITY RISK WHEN THE LOCK SWITCH FAILS TO ACTIVATE ONE OF THE DOORS. NISSAN NEEDS TO RECOGNIZE IT AND RECALL IT. *TR
WITHIN A FEW DAYS ALL FOUR DOOR LOCK STOPPED LOCKING OR UNLOCKING AUTOMATICALLY USING THE REMOTE OR THE DOOR SWITCH. THE ONLY WAY TO LOCK OR UNLOCK THE DOORS WAS MANUALLY. I TOOK IT INTO THE DEALERSHIP FOR DIAGNOSIS AND THEY SAID THAT ALL FOUR ACTUATORS WENT OUT AND NEEDED TO BE REPLACED AT A COST OF $1600. THEY SAID THEY REPLACE FUEL LOCK ACTUATORS ALMOST WEEKLY AND DOOR LOCK ACTUATORS VERY FREQUENTLY BUT USUALLY NOT ALL FOUR A THE SAME TIME. I FOUND IT REALLY HARD TO BELIEVE THAT FOUR INDEPENDENT COMPONENTS WOULD GO OUT ALL WITHIN THE SAME WEEK. I PLACED A POSTING ON A FORUM AND WAS AMAZED AT THE RESPONSE OF THE SAME PROBLEM. IT IS A DEFINIATE SAFETY AND SECURITY ISSUE WHEN YOU IN THE CAR BECAUSE YOU HAVE NO IDEA IF ALL DOORS ARE LOCKED UNTIL YOU LOOK AT EVERYONE OF THEM AND THEN YOU AREN'T REALLY SURE. IT ALSO IS A SAFETY/SECURITY ISSUE WHEN YOU ARE OUTSIDE THE VEHICLE BECAUSE THE MURANO ONLY HAS ONE EXTERNAL KEY LOCK. IT IS ALSO VERY INCONVENIENT. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. *TR
DOOR LOCKS, REAR HATCH LOCK AND GAS CAP LOCK WILL NOT LOCK OR UNLOCK ON A REGULAR BASIS. I HAVE SPOKE TO MANY OTHERS HAVING THE SAME FAILURE WITH THE SOLENOIDS IN THE LOCK MECHANISM NOT FUNCTIONING RELIABLY. THIS IS A HUGE SAFETY FACTOR, NOT HAVING THE SECURITY OF A LOCKED DOOR, ALLOWING ANYONE ACCESS AT WILL. I CAN'T BELIEVE NISSAN CONTINUES TO DENY THERE IS A SAFETY PROBLEM WITH THESE LOCKS WITH SO MANY HAVING IDENTICAL PROBLEMS. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE WILL LOSE THEIR LIFE OR BE INJURED FROM THIS LACK OF SECURITY FROM THE DOOR LOCKS MALFUNCTIONING. I FILE THIS COMPLIANT TO LET THE NHTSA KNOW OF THE PROBLEM AND SHARE THIS WITH NISSAN TO HOPEFULLY CONVINCE THEM TO TAKE THIS MORE SERIOUSLY AND RECALL THE CARS TO MAKE THE SAFE AND SECURE. *TR
I NEVER RECEIVED A RECALL NOTICE ON MY VEHICLE FROM NISSAN, AS I WAS DRIVING HOME ON WEDNESDAY, 8/20/08 MY VEHICLE JUST STOPPED OPERATION AS I WAS GOING THROUGH AN INTERSECTION, LUCKILY THERE WAS NO TRAFFIC. I COASTED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. AFTER HAVING IT TOWED I FOUND OUT IT WAS THE ALTERNATOR WHICH COST ME $456.73. I FOUND OUT FROM THE GARAGE THAT THIS VEHICLE HAD A RECALL, I AGAIN WAS NEVER INFORMED AND WOULD LIKE TO RECEIVED REIMBURSEMENT FOR THIS EXPENSE. *TR
MY 2004 NISSAN MURANO, WITH 75,000 MILES STARTED TO HAVE TRANSMISSION PROBLEMS. IT WOULD NOT ACCELERATE, AND SEEMED NOT TO SHIFT INTO GEAR. THEN IT JUST STOPPED. EVENTUALLY IT WOULD NOT SHIFT AT ALL, AND WHEN PUT INTO GEAR, THE CAR WOULD THUMP AND THEN STALL OR DIE. THE NISSAN DEALER, BILL HOOD NISSAN, HAMMOND, LOUISIANA SAID THEY WOULD NEED TO REPLACE WITH A NEW TRANSMISSION...THIS ORIGINAL CHARGE WAS $4,635. I CANNOT AFFORD THIS EXPENSE SO I WAS NOT ABLE TO HAVE THE WORK DONE THERE. AFTER READING THE NISSAN OWNER'S WEBSITE POSTINGS, I FOUND THAT THIS HAS BEEN A RECURRING PROBLEM WITH A VERY LARGE NUMBER OF NISSAN MURANO OWNERS...SO MUCH SO, THAT I PERSONALLY BELIEVE NISSAN SHOULD HAVE RECALLED THIS TRANSMISSION. I AM A VERY UPSET NISSAN CUSTOMER, AS THE NORMAL DRIVETRAIN WARRANTY IS ONLY 60,000 MILES, AND NOT THE USUAL IMPLIED WARRANTY OF 100,000 MILES. I AM HOPING THAT BY POSITING THIS, OTHERS MAY BECOME AWARE OF THIS ISSUE, BEFORE IT IS TOO LATE, AND THEY END UP MAKING PAYMENTS ON A TRANSMISSION REPLACEMENT, -OR- PLEASE PURCHASE THE EXTENDED DRIVETRAIN WARRANTY FROM NISSAN. *TR
THE SUN VISOR ON MY 2004 NISSAN MURANO (WITH 25K MILES) FAILED SOME TIME BACK, WHERE IT WILL NOT ALWAYS STAY IN THE UP POSITION, AND UNEXPECTEDLY FALLS BLOCKING THE FIELD OF VISION. IT IS COMPLETELY UNUSABLE IN THE SIDE WINDOW POSITION, AND COMPLETELY UNPREDICTABLE IN THE FRONT POSITION. THIS CAUSED A NEAR WRECK. WHILE DOING SOME ONLINE RESEARCH I DISCOVERED THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE DEALERS ANSWER IS TO SELL ME A $300(!!!!) SUN VISOR, PLUS INSTALLATION. THIS IS A CLEAR MFG DEFECT AS NO OTHER CAR I'VE EVER OWNED HAS HAD THIS PROBLEM IN ANY AMOUNT OF TIME OR MILEAGE. *TR
DRIVERS SIDE SUN VISOR CONSTANTLY FELL IN MY FACE WHILE DRIVING. WHEN I WAS DRIVING ON THE FREEWAY IT FELL IN MY FACE AND I SWATTED IT OUT OF MY FACE SO I COULD SEE, THEN THE MECHANISM THAT HOLDS THE VISOR BROKE OFF. *TR
LOST SITE OF ROAD. THE SUN VISOR ON DRIVERS SIDE WILL NOT STAY UP OR IF IT DOES, IT DROPS ALL OF A SUDDEN INTO THE VISION OF THE DRIVER IMPEDING THE ABILITY TO DRIVE. *TR
HI, I WAS DRIVING DOWN THE ROAD AND TURNED THE CORNER AND HEARD A HORRIBLE NOISE. THERE WAS NO WARNING, NO LIGHTS ON THE DASH -NOTHING. I HAD THE CAR TOWED TO A AUTOMOTIVE SHOP. I WAS TOLD THEY DID NOT WORK ON THE PROBLEM. SO I HAD THE CAR TOWED TO THE LOCAL NISSAN DEALER. THE NISSAN DEALER SAID I HAD A CRACKED TRANSFER CASE AND THE ESTIMATE TO GET IT FIXED IS $5049.96. I OWE $1780.00 ON THE CAR. AND NOTHING HAS BEEN DONE BECAUSE I DON'T HAVE 5K TO FIX IT. *TR
DRIVERS SIDE SUN VISOR CONSISTENTLY FALLS DOWN WHILE DRIVING. THIS HAPPENS APPROXIMATELY EVERY MINUTE-TWO MINUTES ON SMOOTH FREEWAYS AND SURFACE STREETS. WHEN THIS OCCURS, IT BLOCKS HALF OF YOUR VISION TO THE ROAD. THE FIRST TIME IT HAPPENED, I WAS DRIVING ON THE FREEWAY WITH MY INFANT SON. I FEEL THAT THIS IS AN EXTREMELY DANGEROUS DEFECT AND, APPARENTLY, I AM BY NO MEANS THAT ONLY ONE HAVING THIS PROBLEM. TO REPLACE THE PART IS ALMOST $300 ACCORDING TO THE DEALER AND, ACCORDING TO MESSAGE BOARDS, REPLACEMENTS HAVE NOT BEE WORKING EITHER. IN ARIZONA, THERE IS NO WAY TO GO COMPLETELY WITHOUT A SUN VISOR, BUT HAVING IT FLOP DOWN IN YOUR FACE EACH MINUTE IS UNACCEPTABLE. PLEASE DO SOMETHING ABOUT THIS. THANK YOU FOR YOUR TIME! PLEASE FEEL FREE TO CONTACT ME WITH ANY QUESTIONS. *TR
NISSAN MURANO 2004 IDLE PULLEY FAILURE INCORRECTLY DESIGNED PULLEY BRACKET FAILED AND CAUSED BELT FAILURE. WILL CAUSE LOSS OF POWER AND MAY RESULT IN AN ACCIDENT. FAILURE HAS BEEN REPORTED BY MANY MURANO OWNERS AND IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *TR
THE TRANSMISSION CAUSES THE ENGINE TO STALL WHEN STOPPING AT A LIGHT, THEN JERKS. *TR
I HAVE A 2004 NISSAN MURANO SE. AT APPROXIMATELY 50,000 MILES, THE DRIVERS' SIDE SUN VISOR HAD SOME SORT OF INTERNAL MECHANICAL FAILURE WHICH MAKES IT FALL DOWN IN FRONT OF MY FACE WHILE DRIVING. MY EXTENDED WARRANTY COMPANY REFUSES TO FIX IT, CLAIMING IT IS A "TRIM" ITEM, AND THE DEALERSHIP CLAIMS IT IS NO LONGER THEIR PROBLEM AS THE CAR ISN'T UNDER WARRANTY. HOWEVER, IT SEEMS TO ME THAT THIS IS A SAFETY ITEM, SINCE EVERY TIME IT FALLS DOWN, IT OBSCURES MY VIEW OF THE ROADWAY. WHEN I SEARCHED ONLINE, I FOUND MANY OTHER NISSAN MURANO OWNERS ON ONLINE FORUMS COMPLAINING OF THE SAME ISSUE WITH THEIR 2003 THROUGH 2006 MURANOS WITH RELATIVELY LOW MILEAGE FAILURES OF THIS PARTICULAR PART. *TR
DRIVERS SIDE SEAT ON NISSAN 2004 MURANO SEEMED TO HAVE AN "OFF-TRACK" ISSUE WHEN MOVING SEAT UP OR BACK. NOW ITI HAS TOTALLY MALFUNCTIONED. *TR
I HAVE A 2004 NISSAN MURANO. THE POWER DRIVERS SEAT WILL ONLY MOVE ON THE LEFT SIDE AND THE RIGHT SIDE IS STUCK. UPON TAKING IT TO THE DEALER, I WAS INFORMED THE GEAR ON THE RIGHT SIDE WAS STRIPPED, AND IT WOULD BE $1,000 + TO FIX THIS. I HAD THE VEHICLE IN MULTIPLE TIMES UNDER WARRANTY FOR THE SEAT SLIPPING WHEN I TOOK-OFF FROM A STOP SIGN, AND WAS TOLD IT WAS OPERATING AS DESIGNED. I AM CONCERNED THAT IN AN ACCIDENT THIS SEAT IS NOT GOING TO REMAIN IN PLACE AND IT WILL RESULT IN MAJOR INJURIES. *TR
CAR STARTED TO JERK FORWARD WHEN I WAS 2 HOURS INTO A 3 1/2 HOUR DRIVE. THIS OCCURRED WHEN I CAME UPON HEAVY HIGHWAY TRAFFIC, AND HAD TO IDLE IN TRAFFIC. TEMPERATURE OUTSIDE WAS ABOUT 98 TO 100 DEGREES, AND THE CAR WAS NOT OVERHEATING (NO SMOKE/TEMP GAUGE WAS NORMAL). LATER ON INTO THE DRIVE, THE CAR BEGAN TO JERK FORWARD AND CUT OUT AT STOP LIGHTS. I HAD TO TURN THE CAR OFF AT THE STOP LIGHT THEN TURN IT BACK ON TO GET THE CAR TO DRIVE. LATER ON IN THE DAY, THE CAR GOT PROGRESSIVELY WORSE. IT STARTED TO MAKE A LABORING/WHINING SOUND AND WOULD NOT ACCELERATE BEYOND A PARTICULAR SPEED OR RESPOND TO THE GAS PEDAL. EVENTUALLY, TURNING THE CAR OFF THEN ON DID NOT WORK. THE CAR WOULD DRIVE ABOUT 20 FEET THEN WOULD NOT ACCELERATE, THEN COAST TO A STOP. I HAD TO BE TOWED FROM PHILADELPHIA TO VIRGINIA BECAUSE THERE WERE NO NISSAN SHOPS, NOR AUTO SHOPS OPEN DURING THAT TIME OF A SATURDAY. SUNDAY WOULD NOT HAVE BEEN A BUSINESS DAY FOR MECHANICS EITHER. I LIVE IN VIRGINIA. *TR
2004 NISSAN MURANO SE SEAT TILTED TO THE LEFT AND CANNOT BE ADJUSTED. I HAVE NO REPLACED THE PART YET BECAUSE THE COST PER THE DEALER IS IN EXCESS OF $1,000.00. *TR
DRIVER SIDE SUN VISOR FAILS. IT DROPS DOWN INADVERTENTLY BLOCKING VISIBILITY. IT COSTS $350 TO REPLACE. *TR
I HAVE A 2004 NISSAN MURANO WHICH MY WIFE AND I LOVE, BUT WE HAVE RECENTLY DEVELOPED A PROBLEM THAT WE HAVEN'T EXPERIENCED BEFORE. THE LEFT SIDE OF THE POWER DRIVERS SEAT BROKE AND THE RIDE IS VERY DANGEROUS AND UNSTABLE. I CAN ONLY IMAGINE WHAT I WILL FACE IF I EVER HAVE TO SUDDENLY STOP MY CAR. I'M CURRENTLY SEARCHING FOR SOMEONE LOCAL THAT CAN WELD THE SEAT BACK TO ITS BASE, BUT COST IS A FACTOR AND SO IS TIME. IT SEEMS THAT THIS IS A MANUFACTURE DEFECT, AND PERHAPS THERE SHOULD BE SOME SORT OF RECALL TO CORRECT THIS ISSUE BEFORE SOMEONE GETS HURT AND HAS TO SUE NISSAN. *TR
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ALTERNATOR AND BRAKE LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CAME TO A COMPLETE STOP AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ALTERNATOR WAS THE CAUSE OF THE FAILURE. THE DEALER REPLACED THE ALTERNATOR AT THE COST OF $874. THE MANUFACTURER STATED THAT THE DEALER IN VERMONT REPLACED THE ALTERNATOR UNDER NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR). THE DEALER IN CONNECTICUT STATED THAT THE RECALL REPAIR WAS NEVER PERFORMED. THE MANUFACTURER STATED THAT THE CAMPAIGN EXPIRED IN 2006; THEREFORE, THEY WERE NOT RESPONSIBLE FOR REIMBURSEMENT AND WOULD NOT PROVIDE DOCUMENTATION WITH THE RECALLED INFORMATION. THE FAILURE MILEAGE WAS 46,095 AND CURRENT MILEAGE WAS 46,095 UPDATED 06/16/08 *BF
I HAVE BEEN TOLD BY THE NISSAN DEALER THAT MY TRANSFER CASE NEEDED TO BE REPLACED. IT LOCKED UP WHEN I WAS IN THE ALL-WHEEL DRIVE MODE OVER 50 MPH. THEY INITIALLY TOLD ME THIS WAS A PROBLEM WHICH HAS BEEN ADDRESSED IN NEW MODELS BUT THEY WERE UNWILLING TO CONSIDER A RECALL EVEN THOUGH IT LEADS TO FREEZE-UPS WHILE BEING DRIVEN. BLOGS CLEARLY SHOW THAT HUNDREDS OF WRITTEN IN REGARDING THIS ISSUE WITH THE 2003 AND 2004 MURANOS. I PAID OVER $5,500 AND NOW HAVE ADDITIONAL TRANSMISSION ISSUES JUST A FEW MONTHS LATER. *TR
FAILURE OF DRIVER SIDE SUN VISOR. SUDDENLY FALLS CAUSING A SAFETY ISSUE. DEALER REPLACED ONCE AND SECOND VISOR ALSO FAILED. *TR
THE PROBLEM OCCURS ON A HOT DAY IN STOP AND GO TRAFFIC WHERE ONCE YOU COME TO A STOP, WHEN PUSHING THE GAS PEDAL DOWN IT TAKES A GOOD 10-30 SECONDS BEFORE YOU GET ANY RESPONSE FROM THE TRANSMISSION, AND WHEN YOU FINALLY DO, IT'S VERY VERY SLOW AS IF THE CAR IS STUCK IN 4TH GEAR TRYING TO ACCELERATE. WHILE DRIVING 30MPG+, IT STARTS TO FEEL LIKE THE CAR IS PULLING BACK, IN AN INCORRECT GEAR. DOING A QUICK SEARCH SHOWS THAT MANY OTHER OWNERS OF A NISSAN MURANO EXPERIENCE THIS PROBLEM, AND THAT THE DEALERSHIP SAYS THAT ITS THE PRESSURE SENSOR AND THE TRANSMISSION NEEDS REPLACEMENT, COSTING BETWEEN $5400-$7000. I HAVE NOT CONTACTED DEALERSHIP YET BUT AFTER READING OTHER CUSTOMER'S COMPLAINTS IT DOESN'T LOOK LIKE I WOULD HAVE ANY LUCK GETTING THIS FIXED WITHOUT HAVING TO PAY FOR A WHOLE NEW TRANSMISSION. *TR
HEARD RATTLE ON ACCELERATION ABOUT A MONTH BEFORE MAJOR PROBLEM; THOUGHT IT WAS SOMETHING IN THE CAR. NOISE EVENTUALLY WENT AWAY. STARTED WITH NOISE AGAIN. LASTED TWO DAYS. NOTICED JUST AS I TURNED INTO WORK PARKING LOT THAT FRONT WINDSHIELD BEGAN TO FOG UP AT BOTTOM. NO AMOUNT OF DEFROSTING OR OPENING WINDOWS WOULD CLEAR THE WINDSHIELD UNTIL IT BECAME ALMOST TOO FOGGED TO DRIVE. THEN CAR STALLED OUT. BRAKE AND BATTERY LIGHTS CAME ON. COULD START IT AGAIN, BUT DIDN'T LAST LONG. HAD TO HAVE CAR TOWED TO DEALER. DEALER DETERMINED STEEL TENSIONER BRACKET AND PULLEY BROKE CUTTING DRIVE BELT. DEALER INDICATED NOT WARRANTED UNDER WRAP COVERAGE. NOTICED IN NHTSA LIST OF COMPLAINTS SEVERAL SIMILAR OCCURRENCES WITH THESE PARTS. THIS APPEARS TO BE A DESIGN FLAW THAT THE NISSAN COMPANY SHOULD TAKE RESPONSIBILITY FOR. IT WAS A $400+ REPAIR. CAR HAS 46,000 MILES ON IT. *TR
I RAN OFF THE LEFT SIDE OF A MOUNTAIN ROAD HITTING A LARGE TREE WITH THE DRIVER'S DOOR, THEN CONTINUED DOWN THE HILL ANOTHER ~20 FEET SLAMMING INTO A BOULDER. WHEN I HIT THE TREE, THE DRIVER'S DOOR WINDOW BROKE AS WELL AS THE DRIVER'S SIDE REAR DOOR. THE DOOR WAS JAMMED SHUT. THE NISSAN WAS EQUIPPED WITH FRONT SIDE IMPACT AIRBAGS AND BOTH FRONT AND REAR HEAD PROTECTION AIRBAGS. NONE WERE DEPLOYED. WHEN I HIT THE BOULDER, THE FRONT PASSENGER AIRBAG DEPLOYED, BUT THE DRIVER'S FRONT AIRBAG FAILED TO DEPLOY. THE PRE-TENSIONER ON THE DRIVER'S SEATBELT DID NOT LATCH RESULTING IN ME HITTING MY UPPER CHEST AND LOWER JAW ON THE STEERING WHEEL SINCE THE AIRBAG DID NOT DEPLOY. THE FUEL CUT-OFF DEVICE ALSO FAILED TO ACTIVATE AND SHUT OFF THE ENGINE. AFTER ALMOST A MINUTE, I TURNED OFF THE ENGINE WITH THE KEY. I HAD BEEN KNOCKED UNCONSCIOUS FOR SEVERAL SECONDS. THE 2004 NISSAN MURANO SUSTAINED OVER $25,000 IN DAMAGE WHICH RESULTED IN IT BEING TOTALED BY MY INSURANCE COMPANY. THE AIRBAG LIGHT WOULD ILLUMINATE BRIEFLY WHEN STARTING THE CAR PRIOR TO THE ACCIDENT. SO THERE WAS NO INDICATION OF AN AIRBAG MALFUNCTION. THERE WAS SUBSTANTIAL DAMAGE TO THE DRIVER'S SIDE OF THE VEHICLE AS WELL AS THE FRONT AND UNDERCARRIAGE. MY INJURIES WERE LIMITED TO BRUISES TO MY CHEST AND LOWER JAW. THE ACCIDENT ALSO GREATLY AGGRAVATED A PRIOR INJURY TO MY UPPER BACK. WHEN I WENT TO GO REMOVE MY PERSONAL BELONGINGS FROM THE VEHICLE, I FOUND THAT THE JACK, MOUNTED IN THE REAR FLOOR HAD COME COMPLETELY OUT. *TR
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT HER VEHICLE MADE A CRANKING NOISE AND EXHAUST FUMES EXITED THE TAILPIPE. THE NISSAN DEALER DIAGNOSED THE FAILURE AS "ENGINE SLUDGE". BEFORE TAKING THE VEHICLE TO NISSAN, A MECHANIC ADVISED HER TO TAKE IT TO A DEALER BECAUSE THE ENGINE WAS STILL UNDER WARRANTY. NISSAN OF NORTH AMERICA DENIED THE CONTACT'S CLAIM AND WOULD NOT REPAIR THE VEHICLE UNDER WARRANTY. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 45,360 AND FAILURE MILEAGE WAS 45,154.
MY FAMILY AND I WERE DRIVING OUR VEHICLE AND WERE AT A LIGHT. OUR VEHICLE SHOOK VERY HARD WHEN I APPLIED THE GAS. CAR WOULD NOT GO MORE THAN 5 MILES AND HOUR. WE WERE ON OUR WAY TO THE HIGHWAY WHEN IT HAPPENED. TOOK THE CAR HOME. HAD IT TOWED TO DEALERSHIP. THEY DISCOVERED THAT THE TRANSMISSION FLUID HAD LEAKED OUT OF THE CAR. WE WERE GIVEN THREE REASONS FOR THE PROBLEM. REASON 1: "O" RING ON HOSE BROKE (COVERED UNDER WARRANTY) REASON 2: DEALER CALLED BACK WITH A SECOND REASON. THEY SAID ACID LEAKED FROM THE BOTTOM OF THE BATTERY ONTO THE TRANSMISSION. (NOT UNDER WARRANTY) REASON 3: WHEN WE PICKED UP THE CAR WE WERE TOLD THAT THE BATTERY WAS LEAKING FROM THE TOP BECAUSE THE BATTERY WAS OVERCHARGING ITSELF. WE WERE TOLD THAT ANOTHER MURANO HAD EXPERIENCED THE EXACT SAME PROBLEM (BATTERY LEAKING ACID TO TRANSMISSION). SINCE IT HAPPENED TO OUR CAR AND ANOTHER WE QUESTIONED THE SAFETY NOT TO MENTION HOW DOES A BATTERY OVERCHARGE ITSELF. SOUNDS LIKE SOMETHING IS CAUSING THE CAR TO DO THIS. TALKED TO DEALERS CONSUMER PEOPLE. BASICALLY TOLD US THAT IT CAN'T BE DISPUTED IF CAR WAS FIXED. EVEN THOUGH DEALER CONFIRMED HAPPEN TO OUR VEHICLE AND ANOTHER (ONE HAS TO WONDER IF IT HAPPENED TO ANOTHER). FAMILY AND I THOUGHT IT WAS IMPORTANT TO REPORT IF NOTHING ELSE TO HELP TRACK IF THIS TRULY IS A DESIGN ISSUE. *TR
LEASING A NISSAN MURANO 2004. I HAD THE TRANSMISSION REPLACED AT 26K AND NOW AT 100K THE DEALERSHIP IS TELLING ME THAT IT NEEDS TO BE REPLACED AGAIN. A TRANSMISSION SHOULD LAST THE LIFE OF THE VEHICLE. *TR
AT 67,000 MILES THE TRANSFER CASE OF MY 04 AWD MURANO CRACKED. AS A RESULT A CONTROL PANEL AND SWITCH WERE ALSO DAMAGED. GRAND TOTAL TO REPAIR $4200. ONLY EVENT LEADING UP TO THE FAILURE WAS A CLICKING OR SLAPPING SOUND 3 DAYS PREVIOUS TO THE PART COMPLETELY FAILING. I THOUGHT THAT THE NOISE WAS RELATED TO MY RECENT TIRE ROTATION INITIALLY AND THE CAR COMPLETELY BROKE DOWN ON THE WAY TO THE REPAIR SHOP. WEBSITE POLL WITH 43% OF PEOPLE RESPONDING THAT THEY HAD PROBLEMS WITH THIS PART REFERRED ME TO THIS SITE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Nissan Murano → · Every Murano year → · How the figures are calculated →