2004 Nissan Murano complaints

VEHICLE WILL DRIVE NORMALLY. WITHOUT ANY WARNINGS THE VEHICLE WILL QUICKLY SLOW DOWN TO 10 - 15 MPH. THE ENGINE REMAINS RUNNING AT APPROX. 3K RPMS BUT WITH VERY FEW, IF ANY, POWER TRANSFERRED TO THE TRANSMISSION. THE CHECK ENGINE LIGHT DOES NOT ILLUMINATE AND IF THE VEHICLE IS SHUT OFF AND RE-STARTED; THE CONDITION CLEARS. *TR

RE: NHTSA RECALL # P5215/05V-319, NISSAN MOTORS RECALL OF DEFECTIVE ALTERNATOR. ALTERNATOR WAS REPLACED IN JUL 06 AS PER RECALL, REPLACEMENT ALTERNATOR FAILED 20 JAN 08 AS PER SAME SYMPTOMS THAT INITIATED RECALL. VEHICLE BELONGS TO DAUGHTER AND NISSAN WOULD NOT REPLACE FOR FREE, SUBMITTED ARBITRATION TO NISSAN HQ AND WAS DENIED. *TR UPDATED.

ALTERNATOR TENSIONER BRACKET FAILED (SNAPPED) PREMATURELY DUE TO METAL FATIGUE IN THE PART CAUSING LOUD RATTLE TO COME FROM VEHICLE. TENSIONER ASSEMBLY (BRACKET AND BELT) HAD TO BE REPLACED AT A COST OF $352. VEHICLE WAS BARELY OUT OF WARRANTY. *TR

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. EACH TIME THE VEHICLE IS DRIVEN, THE DRIVER SEAT MOVES FROM RIGHT TO LEFT AND FRONT TO BACK. THE FAILURE WAS NOTICED WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY STATED THAT THE FRAME OF THE SEAT FAILED. THERE IS A SERVICE BULLETIN REGARDING THIS FAILURE; HOWEVER, THE NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 81,500.

THE DRIVER'S DOOR WILL LOCK INTERMITTENTLY ON ITS OWN. NO OTHER DOORS SO THIS. IT CAUSES A LOT OF INCONVENIENCE AND HAS BEEN A SAFETY ISSUE ON SEVERAL OCCASIONS. SEVERAL TIMES THE CAR WAS NOT LOCKED WHEN I THOUGHT IT WAS BECAUSE I TESTED THE SELF-LOCKED DRIVER'S DOOR. MY NIECE HAS THE EXACT SAME VEHICLE WITH THE SAME PROBLEM. BOTH HER DEALER AND MINE HAVE EACH DENIED THERE IS ANY PROBLEM OR SERVICE BULLETIN WITH THIS ISSUE. I ALSO NOTE THAT ANOTHER PARTY HAS REPORTED THE SAME PROBLEM. *TR

2004 NISSAN MURANO WITH BAD BRAKE REPAIR. CONSUMER STATED THAT THE BRAKES WERE MORE NOISY AFTER THE REPAIR THEN WHEN THE VEHICLE WENT IN FOR REPAIR. DEALER NOR THE MANUFACTURER WILL RETURN HER CALLS. *KB

I PUT THE BACK TAILGATE UP IN MY 2004 NISSAN MURANO TO PUT MY GRANDDAUGHTERS' BELONGINGS IN TO TAKE THEM HOME. I WALKED TO THE BACK SEAT AREA TO PUT SOMETHING IN THE BACK SEAT, WHEN I HEARD A HUGE WHOOSHING SOUND AND SUDDENLY THE ENTIRE DOOR SLAMMED DOWN. LUCKILY I WASN'T NEAR IT OR I COULD HAVE BEEN KILLED. THE DOOR IS VERY HEAVY AND IT SLAMMED DOWN WITH QUITE A FORCE. THERE WAS A STRONG SMELL OF A VAPORIZED NATURE IN THE CAR. NOW THE DOOR IS VERY DIFFICULT TO OPEN AND REQUIRES BOTH HANDS TO DO SO. EVIDENTLY ONE OF THE HYDRAULIC STRUTS WENT OUT. THIS POSES A SIGNIFICANT DANGER TO ANYONE NEARBY. I HAVE CALLED THE DEALER AND AM TAKING IT IN TODAY. THEY WERE VERY NON-COMMITTAL ABOUT IT BEING SOMETHING THEY WOULD REPAIR WITHOUT COST. THEY DID SAY IT WAS A VERY RARE OCCURRENCE. I AM VERY CONCERNED ABOUT THIS INCIDENT AND WANT TO REPORT IT. IF OTHERS ARE NOT AWARE, THERE COULD BE A VERY SERIOUS ACCIDENT. I AM CONCERNED ABOUT MY OWN SAFETY AS WELL. *TR

BAD TRANSMISSION AND MY CATALYTIC CONVERTER WENT BAD AT 80,000. ON MY 2004 NISSAN MURANO TRANSMISSION HAS BEEN SLIPPING SINCE 70, 000. *TR

ON THE MORNING OF 9/15/07 WHEN STARTING THE VEHICLE I HEARD A BELT SQUEAL. WHEN INVESTIGATING THE BELT SQUEAL, NOTICED COOLANT LEAKING FROM ENGINE COMPARTMENT. UPON FURTHER INVESTIGATION NOTICED THE IDLER PULLEY BRACKET WAS BROKEN CAUSING THE COOLANT HOSE TO RUPTURE FROM RUBBING AGAINST THE IDLER PULLEY ADJUSTER. ALL IN ALL, WE HAD TO REPLACE THE IDLER PULLEY, PULLEY BRACKET, AND THE COOLANT HOSE. *TR

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. SHE RESTARTED THE VEHICLE AFTER 5 MINUTES AND IT BEGAN TO ACCELERATE. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY CLEARED THE THROTTLE CONTROL ACTUATOR CODE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 46,904 AND FAILURE MILEAGE WAS 46,890.

STEEL TENSIONER BRACKET THAT HELD THE IDLE ARM ASSEMBLY IN PLACE BROKE IN HALF AND NISSAN WOULD NOT DO ANYTHING ABOUT THE PROBLEM. THEIR CLAIM IS THAT IT WAS NO LONGER UNDER WARRANTY. MY COMPLAINT IS THAT IT IS NOT A WARRANTY ISSUE BUT A DEFECTIVE PART THAT COULD BECOME A SAFETY ISSUE. OBVIOUSLY THE PART SHOULD NEVER FAIL FOR THE ENTIRE LIFE OF THE VEHICLE AS IT WAS A STEEL SUPPORT BRACKET . WHEN THE PART FAILED IT ALSO DID CONSEQUENCES DAMAGE AS WELL. THIS FALLS UNDER A SAFETY ISSUE AS WELL. *JB

ON TWO OCCASIONS WITHIN TWO WEEKS THE CAR WOULD NOT RESPOND TO THE ACCELERATOR. THE ENGINE WOULD REV UP, BUT THE CAR WOULD NOT MOVE. THEN WITHOUT WARNING, THE CAR WILL GO "INTO GEAR" AND MOVE. AFTER TWO WEEKS THE PROBLEM OCCURRED AGAIN. CAR WOULD LOSE DRIVE TRAIN POWER, BUT ALL OTHER FUNCTIONS, RADIO, AC, STEERING WOULD STILL WORK. THE CAR SIMPLY WOULD NOT GO WHEN THE ACCELERATOR WAS PRESSED. THEN THE TRANSMISSION WOULD WORK ALL OF A SUDDEN AND THEN QUIT ALL OF A SUDDEN. *JB

2004 NISSAN MURANO FRONT DOOR LOCKED WHEN CONSUMER OPENED IT. CUSTOMER STATED THAT THE DOOR STAYED LOCKED WHEN SHE OPENED THE DOOR AND REMAINED LOCKED UPON EXITING THE VEHICLE. *KB THE CONSUMER STATED ON A 95 DEGREE DAY, SHE HAD HER 5 MONTH OLD INFANT IN THE VEHICLE WHEN HER. HER INFANT STARTED TO CRY SO SHE PULLED INTO A PARKING LOT TO CALM HER DOWN WHILE EXITING THE VEHICLE TO RE-ENTER ON HER SON'S SIDE THE VEHICLE DOORS LOCKED AND WOULD NOT OPEN. THE CONSUMER STATED THAT SHE CALLED 911 AND THE FIRE DEPARTMENT OPENED THE VEHICLE BUT THE INFANT WAS CRYING HYSTERICALLY FOR 20 MINUTES AND LUCKILY THE CONSUMER HAD THE A/C BLOWING. THE CONSUMER STATED WOULD LIKE THE MANUFACTURER TO BE MADE AWARE OF THE DANGEROUS SITUATION AND TO BE REIMBURSED FOR THE FIXING THE LIFE THREATENING DEFECT. THE DEALER STATED A/C BELT WAS FRAYING. *TR

I HAVE A 2004 NISSAN MURANO AND HAVE EXPERIENCED SEVERAL PROBLEMS TO DATE. FIRST, AFTER ABOUT ONE YEAR OF OWNERSHIP THE IDLER PULLEY BRACKET CRACKED (2/21/06) AND HAD TO BE REPLACED. FOR THE LAST YEAR THE BRAKES HAVE SQUEAKED AND WHEN BROUGHT TO THE DEALERSHIP THEY REPORTED THEY COULD NOT FIND A PROBLEM. CURRENTLY (9/02/07) I AM EXPERIENCING THE SAME IDLER PULLEY BRACKET PROBLEM AND WILL HAVE TO TAKE THE CARE IN TO BE SERVICED AND INCONVENIENCED ONCE AGAIN. *TR

ISSUE WITH 2004 SL MURANO. AT 68K MILES, FELT A SHUDDER AND VIBRATION IN STEERING WHEEL, WITHOUT WARNING. TOOK IT TO MECHANIC WHERE CAR DIED WHILE GOING IN REVERSE. TOOK IT TO TRANSMISSION SPECIALIST WHO COULD NOT DIAGNOSE ISSUE. TOWED CAR TO NISSAN DEALERSHIP. ANOTHER "DIAGNOSIS" PERFORMED AND CONFIRMED TRANSMISSION WAS ISSUE. NO SPECIFIC REASON GIVE. NEW TRANSMISSION ORDERED, BUT TURNED OUT TO BE DEFECTIVE. CAR WOULD NOT GO IN REVERSE. NISSAN CONFIRMED THAT THEY KNEW ABOUT THIS ISSUE. REPLACEMENT TRANSMISSION SENT AND INSTALLED. RUDE SERVICE FROM DEALERSHIP, NO HELP FROM NISSAN CUSTOMER "SPECIALIST." NEW TRANSMISSION COST WAS $6000 (PARTS AND LABOR). HAD NO OPTION BUT TO PUT NEW TRANSMISSION, BECAUSE NISSAN DOES NOT REBUILD OLD TRANSMISSIONS. *JB

FAILURE OF THE ALTERNATOR BELT TENSIONER BRACKET. THE BELT TENSIONER BROKE ON THE 2004 NISSAN MURANO, CAUSING IT TO CUT THE COOLANT HOSE TO THE OIL COOLER. THE BELT TENSIONER, COOLANT HOSE TO OIL COOLER, AND BELT HAD TO BE REPLACED. I BELONG TO THE NISSANMURANO.ORGANIZATION DISCUSSION GROUP ,AND SEVERAL OTHER PEOPLE WERE HAVING THE SAME PROBLEM. *AK

IDLER PULLEY AND BRACKET DESIGN DEFAULT. I JUST TOOK MY CAR IN AFTER AN ALL OF THE SUDDEN CLANGING NOISE - AT 35,000 MILES. I WAS TOLD BY AUTHORIZED DEALERSHIP THAT I REQUIRED A NEW IDLER PULLEY AND BRACKET. APPARENTLY IT WAS BROKEN. I BELIEVE THIS IS A DESIGN DEFAULT AND SHOULD BE LOOKED INTO. I HAVE HEARD MANY PEOPLE COMPLAINING OF THIS SAME THING. I ENDED UP PAYING $99 FOR LABOR, $69.50 FOR THE PULLEY, AND $25 FOR THE BRACKET. THIS PART FAILING AT 35,000 MILES IS UNACCEPTABLE. *TR

MY WIFE AND I NOTICED THAT THE HEATER BLOWER WAS ONLY BLOWING COLD AIR WHEN TURNED TO HIGH. ALSO, THE TEMPERATURE GAUGE WAS SHOWING ANYWHERE FROM EXTREMELY HOT TO VERY HOT. UPON INSPECTION OF THE COOLANT LEVEL RESERVOIR IT WAS SHOWING FULL. HOWEVER, THE RADIATOR WAS EMPTY AND TOOK 3/4 BOTTLE OF COOLANT TO REFILL. THEN I NOTICED THAT THERE WAS A PUDDLE OF COOLANT THAT HAD FORMED ON TOP OF A BOLT. WE ALSO COULD HEAR A NOISE FROM ENGINE COMPARTMENT. UPON INVESTIGATION NOTICED IDLE PULLEY WAS VIBRATING AND MAKE THE SOUND. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN. I HAD THE DEALERSHIP INSPECT THE VEHICLE AND IT LOOKED TO THEM LIKE THE PULLEY BRACKET WAS BROKEN. UPON EXAMINATION OF HOW THE BRACKET BROKE SEEM THAT THE BRACKET IS UNDER-DESIGNED. THE CRACK SEEMS TO INDICATE THAT THE BRACKET BROKE BY BENDING FATIGUE. THIS IDLE PULLEY TENSIONER HAD THEN SEVERED THE COOLANT HOSE. THE FAILURE TO THIS IDLE PULLEY COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND EVEN MORE SERIOUS CONSEQUENCES. *TR

FAN / ALTERNATOR BELT SHREDDED ON 04' MURANO WITH LESS THAN 26,000 MILES. CAUGHT AND TAKEN TO DEALER BEFORE COMPLETE FAILURE. SAME THING HAPPENED ON 02 MAXIMA WITH APPROX. SAME MILEAGE. MAXIMA BELT FAILED COMPLETELY, NEEDED JUMPER BOX TO CHARGE ALTERNATOR ENOUGH TO GET HOME. DEALER HAS NO EXPLANATION FOR BELT FAILURES, BUT BOTH VEHICLES HAVE THE SAME ENGINE, AND SEEMS LIKE A DESIGN FLAW. *JB

ALTERNATOR ADJUSTING BRACKET - I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESERVOIR. THE DEALER SERVICED THE VEHICLE AND DOCUMENTED THE ISSUE AS THE ALTERNATOR ADJUSTING BRACKET HAVING BROKEN AND RUPTURING THE HOSE, FAN PULLEY AND THE POWER STEERING BELT BEING NEGATIVELY IMPACTED. AFTER SPEAKING WITH THE SERVICE TECH., THERE HAVE BEEN MULTIPLE TIMES THAT HE HAS SEEN THIS ISSUE. WITH AN OBVIOUS REPEATING ISSUE IN THE VEHICLES, THE SEVERITY OF DAMAGE TO THE VEHICLE (BRACKET BREAKS, ALTERNATOR LOOSENS IN HOOD AND DAMAGES SURROUNDING MECHANISMS, OR OCCUPANTS (OPERATION OF VEHICLE NOT IDEAL WITH BRACKET BROKEN, IMPACTING SURROUNDING MECHANISMS (POWER STEERING BELT, FAN, ALTERNATOR, COOLANT SYSTEM) THAT COULD RESULT, AND THE CUSTOMER DISSATISFACTION OF HAVING THIS ISSUE AND INCURRING THE COSTS TO REPAIR. *NM

AFTER 64 DAYS AT DEALERSHIP TO REPLACE FAULTY AIR BAGS I RETRIEVED MY CAR TODAY. I DROVE APPROX 1/8 MILE TO THE GAS STATION ON THE OPPOSITE SIDE OF THE STREET FROM NISSAN, PULLED INTO THE GAS STATION, TURNED OFF THE IGNITION, GAS ATTENDANT FILLED GAS TANK....THEN I TURNED THE KEY AND THE CAR WOULD NOT START. CHECK SVC ENGINE, AIRBAG, SEAT BELT LIGHTS ALL ILLUMINATED, BUT ENGINE WOULD NOT TURN OVER. I CALLED BACK TO THE DEALERSHIP. ANNOYED BECAUSE I HAVE BEEN WITHOUT MY VEHICLE FOR 60 SOME ODD DAYS, AND THE VERY DAY I GET IT BACK THIS HAPPENED. THE FINALE WAS WHEN THE SERVICE MANAGER SAID HE WOULD SEND A TOW TRUCK, AND HUNG UP ON ME, AFTER I ASKED HOW WAS I SUPPOSE TO TRAVEL FROM POINT A TO POINT B. I CALLED BACK, ANOTHER MANAGER CAME OVER IN A CAR WITH A MECHANICAL GAVE ME A JUMP START WHICH ALLOWED ME TO FOLLOW THEM BACK TO THE DEALERSHIP WHERE THEY SAID MY BATTERY WAS NO GOOD AND THEY REPLACED IT. A NO GOOD BATTERY AFTER 2 YEARS AND 31,548 MILES, UMM, SEEMS STRANGE. *NM

ALTERNATOR ADJUSTING BRACKET - JAN 29, 2007 TODAY, I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESEVOIR. THE DEALER SERVICED THE VEHICLE AND DOCUMENTED THE ISSUE AS THE ALTERNATOR ADJUSTING BRACKET HAVING BROKEN AND RUPTURING THE HOSE, FAN PULLEY AND THE POWER STEERING BELT BEING NEGATIVELY IMPACTED. AFTER SPEAKING WITH THE SERVICE TECH., THERE HAVE BEEN MULTIPLE TIMES THAT HE HAS SEEN THIS ISSUE. WITH AN OBVIOUS REPEATING ISSUE IN THE VEHICLES, THE SEVERITY OF DAMAGE TO THE VEHICLE (BRACKET BREAKS, ALTERNATOR LOOSENS IN HOOD AND DAMAGES SURROUNDING MECHANISMS, OR OCCUPANTS (OPERATION OF VEHICLE NOT IDEAL WITH BRACKET BROKEN, IMPACTING SURROUNDING MECHANISMS (POWER STEERING BELT, FAN, ALTERNATOR, COOLANT SYSTEM) THAT COULD RESULT, AND THE CUSTOMER DISSATISFACTION OF HAVING THIS ISSUE AND INCURRING THE COSTS TO REPAIR. *JB

TL* - THE CONTACT OWNS A 2004 NISSAN MORANO. WHILE DRIVING SHE NOTICED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WERE ILLUMINATING AND THOUGHT THEY NEEDED TO BE RESET. THE VEHICLE HAD BEEN PARKED ALL DAY WITH THE WINDOW ACCIDENTALLY CRACKED. IT RAINED THAT DAY THEREFORE THE INTERIOR OF THE VEHICLE GOT WET. WHILE DRIVING HOME AT 40 MPH THE PASSENGER'S SIDE AIR BAGS DEPLOYED UNEXPECTEDLY. THE DEALER STATED THAT WATER COULD HAVE GOTTEN INTO THE SENSORS AND CAUSED THE FAILURE. *AK UPDATED 2/22/2007 - THE CONSUMER CONTACTED THE MANUFACTURER REQUESTING REIMBURSEMENT BUT THEY DENIED THE REQUEST. *NM

TL* - THE CONTACT STATES THAT ON 12/20/06 AROUND 10:00 AM THE CONTACT DROVE HER 2004 NISSAN MURANO OUT OF HER DRIVEWAY AND PROCEEDED TO DRIVE DOWN AN ALLEY AT ABOUT 2 MPH. AFTER MAKING A LEFT HAND TURN ONTO THE MAIN ROAD OF A RESIDENTIAL AREA, THE VEHICLE ACCELERATED TO ABOUT 50 MPH WITHOUT THE CONTACT TOUCHING THE ACCELERATOR. THE CONTACT TRIED CONTINUOUSLY APPLYING THE BRAKES, BUT VEHICLE NEVER CAME TO A STOP. THE CONTACT STATES THAT THE BRAKES WENT DOWN TO THE FLOOR. SHE HAD A HARD TIME STEERING THE VEHICLE WHILE TRYING TO GET VEHICLE TO COME TO A STOP. THE CONTACT THEN HIT A PARKED FLAT BED TRAILER, AND THE FRONT TIRES OF HER VEHICLE DROVE UP ON THE FLAT BED AND THE VEHICLE THE ROLLED OVER ON ITS SIDE LANDING ON THE PASSENGER SIDE. THE CONTACT WAS DAZED AND WITNESSES CLIMBED UP ONTO THE VEHICLE TO GET HER OUT. THE CONTACT STATES THERE WAS FUEL LEAKING FROM THE VEHICLE, AND ONCE OUT OF VEHICLE SHE AND WITNESSES NOTICE THAT THE WHEELS OF THE VEHICLE CONTINUED TURNING AT A HIGH RATE WHILE ON IT SIDE. THE CONTACT STATES THAT ONE OF THE WITNESSES CLIMBED ONTO THE VEHICLE AND SHUT THE IGNITION OFF BUT COULDN'T GET KEY OUT OF IGNITION. THE POLICE WAS CALLED AND A REPORT FILED AND PICTURES WERE TAKEN. THE CONTACT HAS CALLED THE NISSAN CORPORATION AND FILED A COMPLAINT AND WAS GIVEN #557-22135 AS A REFERENCE NUMBER.

DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH ON DRY NORMAL ROAD CONDITIONS, THE VEHICLE STALLED, AND WAS ABLE TO BE RESTARTED. THE VEHICLE STALLED AGAIN, AFTER TRAVELING 10 YARDS. IT WAS TOWED TO THE DEALERSHIP, WHO PERFORMED A DIAGNOSTIC, AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CHECK ENGINE AND BATTERY LIGHT WERE ILLUMINATED PRIOR TO THE INCIDENT. THE STALLING RECURRED A YEAR LATER ON 07/17/06 WHILE TRAVELING 30 MPH. THE CHECK ENGINE LIGHT WAS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS RESTARTED AND DRIVEN TO ANOTHER DEALERSHIP, WHO REPLACED THE THROTTLE METER. THIS CORRECTED THE PROBLEM. ON 10/24/06, THE PROBLEM RECURRED WHILE TRAVELING 30 MPH, AND WAS TOWED TO ANOTHER DEALERSHIP, WHO COULD NOT SERVICE THE VEHICLE DUE TO LACK OF PARTS NEEDED FOR THE DIAGNOSTIC. THE VEHICLE WAS TOWED TO ANOTHER DEALERSHIP, WHO DETERMINED THE AUTOMATIC TRANSMISSION WAS DEFECTIVE, AND WAS REPLACED. THIS REMEDIED THE PROBLEM. THE CONTACT WROTE A COMPLAINT LETTER TO THE MANUFACTURER AND DEALER ON 10/29/06, BUT HAD YET TO RECEIVE A RESPONSE. *AK UPDATED 12/28/2006 - *NM

ON OCT. 23, 2006 I PUT MY 2004 NISSAN MURANO INTO DRIVE GEAR WITH MY FOOT ON THE BRAKE PEDAL. THE CAR TOOK OFF AT A HIGH SPEED WITHOUT ME CHANGING MY FOOT TO THE ACCELERATOR PEDAL. I PUSHED ON THE BRAKE PEDAL BUT THE CAR DID NOT STOP ACCELERATING. AS A RESULT OF NOT BEING ABLE TO STOP OR CONTROL THE VEHICLE I WENT THROUGH A NEIGHBORS GARAGE AND HIT THE BACK CINDERBLOCK FOUNDATION WALL WHICH STOPPED THE CAR. *JB

2004 NISSAN MURANO WITH 44,500 MILES. TRANSMISSION DISENGAGES WHILE CAR US RUNNING. ENGINE STAYS ON BUT CAR DECELERATES. HAPPENED 3 TIMES WHILE DRIVING IN THE MIDDLE OF A BUSY HIGHWAY, WHILE CROSSING A BUSY INTERSECTION, AND WHILE DRIVING AT LOW SPEEDS IN A NEIGHBORHOOD. ON THE HIGHWAY I WAS ABLE TO SHIFT THE GEARS BETWEEN NEUTRAL AND DRIVE AND IT FINALLY RE-ENGAGED AFTER SEVERAL ATTEMPTS. *JB

2004 MURANO WAS RECALLED FOR BAD ALTERNATORS - I NEVER RECEIVED RECALL NOTICE; HOWEVER, WHILE DRIVING IN 6 LANES OF TRAFFIC, WARNINGS LIGHTS CAME ON. THE ALTERNATOR WAS REPLACED BY A NISSAN DEALERSHIP, WHETHER FROM THE CAMPAIGN RECALL OR MY EXTENDED WARRANTY, UNSURE. NOW, I HAD TO REPLACE THE BATTERY, WHICH NO ALLOWANCE HAS BEEN APPLIED TO THE ABOVE RECALL FOR THE ROLL OUT AFFECT. THERE HAS BEEN 3 RECALLS FOR THIS VEHICLE, SO FAR.*JB

TWICE IN THE LAST TWO WEEKS MY 2004 NISSAN MURANO HAS HAD A COMPLETE COMPUTER FAILURE, RESULTING IN LOSS OF BOTH STEERING AND BRAKES. THE COMPUTER FAILURE ONLY OCCURS WHEN TURNING THE CAR ON. TURNING THE CAR OFF AND ON AGAIN APPEARS TO "RESET" THE COMPUTER. I HAVE TAKEN THE CAR TO THE NISSAN DEALERSHIP AND HAVE BEEN TOLD THAT BECAUSE THE PROBLEM DID NOT OCCUR IN THEIR PRESENCE, THERE WAS NOTHING THEY COULD DO ABOUT IT THEREFORE THERE WAS NO REPAIR OR REPLACEMENT OF ANY PARTS. BECAUSE THERE IS NO SPECIFIC "EVENT" WHICH LEADS TO THIS PROBLEM, I AM LEFT TO DRIVE A CAR WITH A SERIOUS MALFUNCTION WHICH MAY IN TURN CAUSE AN ACCIDENT RESULTING IN BODILY INJURY TO MYSELF OR OTHERS. *NM

HAVING ISSUES WITH ENGINE MOUNTS. HAD ONE REPLACED LAST NOVEMBER AND GETTING TWO MORE NEXT WEEK. PURCHASED UNDER EXTENDED WARRANTY SO EVERYTHING IS COVERED BUT CONCERNED ABOUT WHEN WARRANTY EXPIRES. WANT TO KNOW IF OTHERS ARE HAVING THIS PROBLEM. *JB

VEHICLE HAD RECALL ISSUED ON JULY 14TH, 2005. THE RECALL WAS CHANGING THE ALTERNATOR. OUR VEHICLE HAD THE RECALL PERFORMED SEVERAL MONTHS AGO. THE RECALL WAS TO MAKE SURE THE VEHICLE DOES NOT FAIL WHILE DRIVING (SHUT DOWN). OUR VEHICLE SHUT DOWN WHILE DRIVING ON 9/28/06, AFTER IT HAD RECALL PERFORMED. IT HAD THE EXACT CONSEQUENCE AS IF THE RECALL HAD NOT BEEN PERFORMED. *NM

BROUGHT MY 2004 NISSAN MURANO IN FOR ALTERNATOR REPLACEMENT DUE TO FACTORY RECALL ON ALL 2003-2004 MURANOS. 3 DAYS LATER I BEGAN TO HEAR SOME VERY LOUD BANGING NOISES FROM THE ENGINE AREA. THE MURANO WAS TOWED TO NISSAN THAT WEEKEND AND ON MONDAY I WAS TOLD THAT IT WAS MY TRANSMISSION. APPARENTLY THERE WAS REGULAR TRANSMISSION FLUID ADDED TO THE CVT TRANSMISSION. THE MASTRIA NISSAN SERVICE CENTER WILL NOT TAKE RESPONSIBILITY AND THEY WILL NOT HONOR THE DRIVE TRAIN WARRANTY. *JB

CONSUMER RECEIVED A RECALL FOR A 2004 NISSAN MURANO ON SEAT BELT AND FUEL TANK. RECALL REPAIR FOR THE FUEL TANK AND REAR HATCH WAS FIXED, BUT SEAT BELT AND FUEL FILLER DOOR WERE NOT FIXED. *KB THE PARTS FOR THE SEAT BELT AND FILLER DOOR HAD TO BE ORDERED, 7/12/06. THE VEHICLE WAS TAKEN BACK TO THE DEALER 8/4/2006 FOR THE RECALL REPAIRS. THE CONSUMER WENT TO GET THE CAR FROM THE DEALER AND THE DEALER INFORMED THE CONSUMER THAT THE SEAT BELT WAS STILL NOT REPAIRED BECAUSE THE PARTS WERE STILL NOT AVAILABLE. *NM

FAILURE OF REAR ENGINE MOUNT ON MY 2004 NISSAN MURANO WITH 40,000 MILES. WITHOUT REPLACING SAID MOUNT SAFETY WOULD COME INTO QUESTION. PARTS ARE ON ORDER IS THIS A COMMON FAILURE. SHOULD NISSAN BE HELD RESPONSIBLE AND MAKE GOOD? *NM

I HIT A POT HOLE AROUND DEC 2005. MY VEHICLE RECEIVED EXTENSIVE DAMAGE. I WILL LIKE FOR YOU TO INVESTIGATE THE DAMAGES, WAS THIS CAUSE BY THE POT HOLE, OR VEHICLE WAS NOT CHECK APPROPRIATELY. THERE HAS BEEN CERTAIN RECALLS ON MY VEHICLE WHICH HAS MADE ME WONDER. *JB

EVENTS LEADING TO FAILURE: REPLACEMENT OF ALTERNATOR DUE TO PRODUCT RECALL FAILURE: COOLANT HOSE LOCATION: WHERE COOLANT HOSE TOUCHES OUTSIDE EDGE OF IDLER PULLEY ADJUSTMENT NUT. WHAT WAS DONE: VEHICLE WILL BE TAKEN TO DEALERSHIP FOR REPAIR. ASSUMPTION OF FAILURE: VEHICLE WAS RECALLED TO REPLACE ALTERNATOR. WHEN SERPENTINE BELT WAS TIGHTENED, COOLANT HOSE WEAKENING OCCURRED. VISUAL OBSERVATION: COOLANT HOSE IS PRESSED AGAINST ADJUSTMENT NUT DEPRESSING IT 1/16-3/32 OF AN INCH. THIS COMBINED WITH VEHICLE ENGINE NATURAL VIBRATIONS A HOLE IN THE COOLANT HOSE OCCURRED. RESULT OF COOLANT LOSS: ULTIMATELY, ENGINE FAILURE COULD OCCUR RESULTING IN LOSS OF VEHICLE CONTROL RESULTING IN SERIOUS INJURY OR DEATH DUE TO LOSS OF COOLANT FROM FAILED HOSE. POSSIBLE SOLUTION: NISSAN WILL REPAIR OR REPLACE IDLER PULLEY ADJUSTMENT BRACKET AND INSURE PROPER ADJUSTMENT SPACE BETWEEN THE IDLER PULLEY ADJUSTMENT NUT AND COOLANT HOSE. *JB

DT*: THE CONTACT STATED, WHILE TRAVELING AT 50 MPH., THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED JUST BEFORE THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHERE AN INSPECTION FOUND A DEFECTIVE ALTERNATOR WAS THE CAUSE.

2004 NISSAN MURANO BROKE DOWN, UPON INSPECTION MECHANIC DETERMINED IT WAS THE ALTERNATOR. THE ALTERNATOR WAS REPLACED. CONSUMER WAS NOT NOTIFIED ABOUT A RECALL ON THE ALTERNATOR. *KB ***NAR*** THE CONSUMER REQUESTED REIMBURSEMENT. *JB

VEHICLE WOULD NOT ACCELERATE, MAXIMUM SPEED = 20 MPH. STOPPED SHIFTED TO LOW SAME RESULT. PARKED TURNED ENGINE OFF, RETURNED 20 MINUTES LATER. VEHICLE OK, BUT CHECK ENGINE LIGHT IS ON. NEXT DAY NISSAN SERVICE COULD NOT FIND A PROBLEM, SAID IT WAS A "SOFT" CODE. *JB

DT: THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER. IT WAS MUSCLED HOME FROM THE SCENE OF THE INCIDENT AND TOWED TO THE DEALER. THE DEALER DETERMINED THE CAUSE OF THE VEHICLE'S LOST OF POWER WAS DUE TO INTERNAL FAILURE OF THE THROTTLE CHAMBER ASSEMBLY. TO REPAIR THE VEHICLE THE THOTTLE CHAMBER ASSEMBLY WAS REPLACED. RIGHT BEFORE THE INCIDENT, THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED.

DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. A NHTSA RECALL, #05V319000 WAS PERFORMED ON THE VEHICLE ON MARCH 28, 2005 CONCERNING THE ELECTRICAL SYSTEM; ALTERNATOR/ GENERATOR/ REGULATOR HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.

ABOUT ONE YEAR AGO I FILED A COMPLAINT WITH BOTH NISSAN AND THE NHTSA CONCERNING A PUNCTURED FUEL TANK. NISSAN INFORMED ME THAT IN THE EVENT NHTSA REQUIRED A RECALL WITH RESPECT TO THE FUEL DELIVERY SYSTEM, NISSAN WOULD CONTACT ME TO REFUND THE COST OF MY REPAIR. ON JUNE 29, 2006, I LEARNED THAT NHTSA HAD CLOSED THE MATTER ON JANUARY 31, 2006, WITH A REQUIREMENT THAT NISSAN CORRECT THE DEFICIENCY THROUGH A RECALL CAMPAIGN. I CONFIRMED WITH A NHTSA REPRESENTATIVE THAT SUCH A CAMPAIGN HAD BEEN INITIATED BY NISSAN. I NEVER RECEIVED A RECALL NOTICE FROM NISSAN. NOR DID I RECEIVE A COMMUNICATION FROM NISSAN THAT THEY WOULD LIVE UP TO THEIR PROMISE OF REIMBURSEMENT. (THEY HAVE NOW SAID THEY WILL DO SO WITH PROOF OF REPAIR WHICH CAN ONLY BE CONFIRMED BY A NISSAN DEALER.) I CALLED NISSAN AND THEY ASKED WHETHER I HAD MOVED OR CHANGED THE REGISTRATION ON THE VEHICLE. I RESPONDED NO, NOTHING HAD CHANGED SINCE I PURCHASED THE VEHICLE NEW AT LUTHER NISSAN IN INVER GROVE HEIGHTS, MINNESOTA. THE NISSAN REPRESENTATIVE (GRACE) IN HYDERABAD, INDIA, WHO DID AN EXCELLENT JOB OF TAKING MY INFORMATION, INFORMED ME THAT THERE WERE NOT ONE, BUT TWO RECALLS ON THE VEHICLE. THE SECOND ONE CONCERNS THE SEAT BELTS. I NEVER RECEIVED NOTICE OF THIS RECALL EITHER. HERE WE HAVE NOT ONE BUT TWO SAFETY-RELATED NHTSA RECALLS THAT THIS NISSAN CUSTOMER (THIS IS MY FOURTH NISSAN AUTOMOBILE) HAS FAILED TO RECEIVE THE RECALL NOTICES ON. INTERESTINGLY, NISSAN HAS NO PROBLEM WITH SENDING MY MONTHLY BILL FOR NISSAN FI

EVERY TIME I GET OUT OF MY CAR, PLACE MY FEET ON THE GROUND, AND THEN TOUCH METAL THAT BEING THE CAR FRAME OR CAR DOOR, I GET SHOCKED. THE ONLY WAY I DO NOT GET SHOCKED IS BY TOUCHING THE METAL CONTINUOUSLY AS I PLACE MY FEET ON THE GROUND AND THEN I AM ABLE TO CLOSE THE DOOR WITHOUT GETTING SHOCKED. THE ONLY OTHER TIME I DO NOT GET SHOCKED IS WHEN IT IS RAINING. THIS DOES NOT HAPPEN WHEN I GET OUT OF ANY OTHER CAR. I AM BEGINNING TO HATE MY CAR BECAUSE OF THIS. WHY IS IT DOING THIS. I HAVE TOLD THE PEOPLE AT THE DEALERSHIP WHEN I GET MY OIL CHANGED AND THEY HAVE NO ANSWERS AND DO NOT SEEM INTERESTED IN CHECKING INTO THIS. *NM

2004 NISSAN MURANO SL 2WD MODEL JUST CAME TO A STOP WHILE DRIVING,RESTARTED THE ENGINE THEN PUT THE CAR IN DRIVE AND ENGINE STALLS OUT,TRIED THIS OVER & OVER AGAIN BUT IT CONTINUES TO STALL. I IMMEDIATELY HAD THE CAR TOWED TO THE DEALER AND THREE DAYS LATER THEY INFORMED ME THAT THE AUTOMATIC TRANSMISSION FAILED (ONLY 25003 MILES). THE AUTOMATIC TRANSMISSION WAS REPLACED BUT NO ONE AT NISSAN EVER TOLD ME WHAT CAUSED THE FAILURE OR GAVE ME ANY CONFIDENCE THAT THIS PROBLEM WILL NOT OCCUR AGAIN SOON. THIS WAS MY WIFE'S CAR AND JUST STOPPING WITHOUT ANY WARNING ON A BUSY FREEWAY COULD HAVE RESULTED IN SOMEONE RUNNING INTO HER BEING UNAWARE THAT HER CAR HAS BROKEN DOWN. UNFORTUNATELY NISSAN DOESN'T MAKE THESE CVT TRANSMISSION SO THEIR MECHANICS I'M TOLD DO ONLY REMOVAL & REPLACEMENT (JATCO MAKES THE MURANO TRANSMISSION). *JB

I RECEIVED NOTICE OF THE FUEL TANK RECALL FOR MY 2004 NISSAN MURANO,HOWEVER, NEW CITY NISSAN IS NOT PROVIDING THE RECALL SERVICE SATISFACTORILY. *NM

DT*: THE CONTACT STATED WHILE DRIVING 40 TO 45 MPH ON A GRAVEL ROAD DOWN A STEEP DECLINE, BRAKES WERE APPLIED AND CONTROL OF THE VEHICLE WAS LOST CAUSING THE VEHICLE TO ROLL SEVERAL TIMES. THE VEHICLE LANDED ON THE PASSENGER SIDE AND THE AIR BAGS DID NOT DEPLOY. SEAT BELTS WERE IN USE HOWEVER A THORACIC DISC FRACTURE AND A SEVER CUT ABOVE THE EYE WERE SUSTAINED BY THE OCCUPANTS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN THE DEALER WHERE IT WAS DEEMED TOTALED. UPDATED 10/30/2006 - THE VEHICLE WAS TOTALED. *NM

SOMETHING ON THE ROAD PUNCTURED GAS TANK. NOTICED GAS SMELL IN DRIVEWAY & SAW THE DAMAGE. REPLACED GAS TANK AT NISSAN DEALERSHIP LOOKING FOR COMPENSATION DUE TO RECALL ALSO STILL NEEDS SHIELD PUT IN. *NM

HAD THE ALTERNATOR REPLACED ON A RECALL - SUBSEQUENT THE VEHICLE STOPPED 3 TIMES WITHOUT WARNING IN TRAFFIC - TRANSMISSION NOT ENGAGED AND NO POWER - ROLLED TO STOP ON HIGHWAY AND BATTERY IS DEAD SO CANNOT RESTART - RETURNED TO DEALER TWICE AND FIRST SAID THEY HAD FORGOT TO REFLASH THE ENGINE AFTER THE RECALL INSTALLATION OF THE ALTERNATOR - AFTER THAT IT STOPPED AGAIN IN TRAFFIC WITHOUT WARNING FOR THE THIRD TIME - RETURNED TO DEALER AND THEY SAID THIS TIME THE ALTERNATOR CABLE WAS LOOSE - SINCE I FELT THE VEHICLE UNSAFE TO DRIVE, I ASKED THEY CONTACT NISSAN AT LEAST FOR A NEW ALTERNATOR AND WAS WILLING TO TRY ONE LAST TIME - NISSAN SERVICE REFUSED TO HELP AND THEN I CONSIDERED THE VEHICLE UNSAFE TO DRIVE - UNFORTUNATELY I AM ABLE VIA OUR LEASE COMPANY TO DISPOSE OF THIS VEHICLE AND GET ANOTHER - PLEASE CHECK YOUR RECORDS BECAUSE IN MY CASE, THE PROBLEMS STARTED AFTER THE ALTERNATOR CHANGE AND IT IS VERY DANGEROUS TO STALL UNEXPECTEDLY IN FREEWAY TRAFFIC - ALL HAPPENED IN FIRST QUARTER 2006 - SERVICE DETAILS AVAILABLE IF REQUESTED. *JB

HEARD NOISE FROM ENGINE COMPARTMENT. UPON INVESTIGATION NOTICED IDLE PULLEY WAS VIBRATING AND MAKE THE SOUND. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN. I DISASSEMBLE THE PULLEY AND FOUND THE BRACKET BROKEN. UPON EXAMINATION OF HOW THE BRACKET BROKE SEEM THAT THE BRACKET IS UNDERDESIGNED. THE CRACK SEEMS TO INDICATE THAT THE BRACKET BROKE BY BENDING FATIGUE. I SAVED ALL THE BRACKET PIECES AND I GOING TO EVALUATE UNDER A MICROSCOPE. THE FAILURE TO THIS IDLE PULLEY COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND A MORE SERIOUS CONSEQUENCES. *NM

DT: THE CONTACT STATED THE CHARGER WARNING AND BRAKE WARNING LIGHTS ILLUMINATED. HE IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP. HE SPOKE WITH HALF A DOZEN PEOPLE IN THE DEALERSHIP, WHO STATED THEY WERE UNAWARE OF ANY PROBLEM WITH THE VEHICLE IN REGARD TO THE LIGHTS. THE NEXT MORNING HE CALLED THE DEALERSHIP TO MAKE AN APPOINTMENT FOR SERVICE. UPON LOOKING UP THE VIN,THEY FOUND THERE WAS RECALL 05V319000 CONCERNING THE ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WORK WAS PERFORMED. APPROXIMATELY 24 DAYS LATER HE RECEIVED THE RECALL LETTER CONCERNING THE ALTERNATOR. THE CONTACT WAS CONCERNED THAT HE DID NOT RECEIVE THE LETTER IN A TIMELY MANNER, AND THEY ONLY SENT IT BECAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED . *AK UPDATED 3/17/2006 - THE RECALL LETTER WAS RECEIVED FOUR MONTH AFTER THE FAILURE OCCURRED. WHEN THE ALTERNATOR FAILED THE VEHICLE WENT INTO SAFE MODE AND COULD NOT BE DRIVE FORWARD, ONLY IN REVERSE. *NM