2012 Nissan Juke

Routine

Owners filed 87 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 4 times.

Not among the Nissan Juke years to avoid. Which Nissan Juke years to avoid →

When it fails
020k40k60k90k120k200k
60,000 milesMedian miles at failure

62 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 2012 Nissan Juke problems

28 of the 87 complaints (32%) are about the engine.

ComponentReportsCrashesFiresInjuries
Engine26
001
Fuel/Propulsion System · fuel and propulsion system13
000
Electrical System13
000
Power Train · transmission7
000
Air Bags · airbags6
302
Fuel System, Gasoline · fuel system5
000
Unknown or Other4
000
Vehicle Speed Control · throttle and acceleration2
000
Suspension2
000
Service Brakes · brakes2
101

4 safety recalls

Part 573 reports
Fuel System, Gasoline18V156000
Filed Mar 7, 201849,385 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2011-2012 Nissan Juke vehicles previously remedied under recall 12V-069. During that recall remedy, the fuel pressure sensor may not have been properly tightened, potentially causing the sensor to loosen and leak fuel.

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy. Nissan will notify owners, and dealers will tighten the fuel pressure sensor to the proper torque, free of charge. The recall began on April 24, 2018. Owners may contact Nissan customer service at 1-800-867-7669.

Fuel System, Gasoline14V683000
Filed Nov 28, 2014133,592 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.

Risk. A fuel leak in the presence of an ignition source could cause a vehicle fire.

Remedy. Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Filed Jul 12, 201211,076 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 JUKE VEHICLES MANUFACTURED FROM FEBRUARY 3, 2012, THROUGH MAY 26, 2012. DUE TO AN INCOMPLETE WELD PENETRATION, THE REAR SEAT BACK STRIKER MAY PARTIALLY SEPARATE IN A CRASH.

Risk. IN THE EVENT OF A CRASH, THE REAR SEAT BACK MAY NOT BE SECURED, INCREASING THE RISK OF INJURY TO THE REAR SEAT OCCUPANTS.

Remedy. NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AFFECTED SEAT BACK STRIKERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Fuel System, Gasoline12V069000
Filed Feb 24, 201279,275 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK.

Risk. FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE.

Remedy. NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PRESSURE SENSORS, AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

All 4 campaigns on file, newest first.

What owners reported

Newest filings
Engine
Filed Oct 23, 202575,000 milesCT

The contact owns a 2012 Nissan Juke. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power and decelerated to approximately 5 MPH. The accelerator pedal was depressed, but the vehicle failed to respond as needed. There was no warning light illuminated. The contact stated that the failure was intermittent but recurred at various speeds. The vehicle was towed to two different independent mechanics who were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.

Fuel System, Gasoline
Filed Aug 7, 2025106,000 milesAK

The contact owns a 2012 Nissan Juke. The contact stated that while attempting the start the vehicle, the vehicle failed to respond as intended twice, and then the vehicle turned off independently after the third attempt. An independent mechanic was contacted. The vehicle was taken to the dealer, but was not diagnosed. The vehicle was then taken to an independent mechanic, where it was diagnosed with fuel pressure sensor failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 106,000.

Engine
Filed Jul 7, 2025NC

It jump time I see that they had issue before I brought it that they replace timming chain before seem that the chain stretched cause it to lose oil flooding out on chain cause it to Jump time this is how much they said it would cost me

Air Bags
Filed Jun 10, 2024TX

SRS AIRBAG LIGHT FLASHES CONTINUOUSLY. STARTED ABOUT 3 MONTHS AGO (MARCH 2024) TOOK CAR TO REPAIR SHOP, STATED OCS CONTROL UNIT AND PASSENGER OCCUPANT SENSORS NEED TO BE REPLACED. TOOK TO A NISSAN DEALER FOR 2ND OPINION. STATED TODAY THEY WILL REPLACE OCS CONTROL UNIT & PASSENGER OCCUPANT SENSORS. IS THIS SOMETHING THAT COULD BE COVERED BY A RECALL EVENT?

Power Train
Filed Dec 5, 2023WA

Timing chain needs replacement however the timing chain was already replaced in 2014 under Nissan recall NTB14-030c campaign P4213. This car has 54,000 miles on it and has been serviced at Nissan dealerships according to the Nissan service schedule. There is no reason for this part to need replacing again after so few miles unless the Nissan part was bad, there is an underlying manufacturing issue with the vehicle or the recall replacement was done incorrectly. Nissan Consumer Affairs refuses to assist because the car is out of warranty.

Unknown or Other
Filed Dec 5, 2023WA

I have a 2012 Nissan Juke and every one of the door lock actuators has had to be replaced. The problems started early on, but the door locks intermittently fail when using the key fob or external door button. Using the internal door lock button is more likely to work even when the key fob and external button fail. Because the failures are intermittent, it is hard to get this diagnosed and replaced at the dealerships. I have had to take the car to the dealership many times, pay a $200 diagnostic fee and then sometimes they replace the door actuator and sometimes do not. Over the past 4 years I have replaced 3 of 4 door actuators and will be replacing the 4th door actuator now. I contacted Nissan Consumer Affairs regarding the issue, as it is a known issue, but they refused to assist because the car is no longer under warranty.

Fuel/Propulsion System
Filed Dec 2, 2023TX

The car smelling of burning and is not safe to drive.

Suspension
Filed Sep 25, 2023OH

Sept 2022 i bought my 2012 Nissan Juke from Jeff Wyler’s Nissan King AutoMall. April 23 the left, lower ball joint/axle (drivers side) broke. Needed fixed. Almost $2,000. I specifically asked them to check right sided ball joint/axle. Oh it’s fine. We checked it out and it’s all good. Less than 3 months later-the right sided axle and ball joint broke. It only took over 6 weeks and 3 different places (discount tires, tire discounters and Jeff Wyler’s dealership) to figure out what was wrong with my vehicle at this time. This time it cost me more (but since jeff wylers mechanics fix things and then jack up the price by $800) it actually cost me $1550 to fix it this time.I could have died. On both occasions and now it feels like the backend of my juke is shaking apart. I’m scared to death to drive my vehicle and I’ve told Jeff Wyler I think they sold me an unsafe vehicle and I am now terrified to drive it. But it’s the only car we have in our family and I can’t afford to buy another one. You have no idea as to how terrified I am to drive my car now; especially with that rear end shaking. omg! I’ve never owned a Nissan before and this is my last I have also asked Jeff Wyler’s dealership-wouldn’t this have been caught on their inspection of selling a used car? Wouldn’t the mechanic in April seen signs/symptoms of stress on the right sided ball joint when they looked at it when they fixed the left side? How do things like this get missed? & put MY LIFE IN DANGER as well as every ot

Electrical System
Filed Sep 3, 2023CA

I purchased this Nissan 2012 from Hyundai Santa Maria. It has had a problem starting consistently. There are recorded records all over the net. Simply google Nissan Juke Push Button won't start. I have already spent some money trying to figure out the issue. People have been stranded in my car Calling triple A. It drains the batteries which are $250 each. Nissan indicates that the remote keyless entry that stalls in the accesory mode. It has been 10 yrs an people are having to dump their cars. Mine I pay $224 a month an 11k loan for it to sit in my driveway. It is a danger as if the car cannot be started in a hazardous situation then someone will die. The contact stated that Nissan has not offered any assistance so far. The contact was informed by Nissan that their vehicle does not apply to the recall and recommended that they pay for diagnostic testing.

Engine
Filed Jul 15, 2023TX

Belt in the engine snapped made the car overheat leak oil and radiator fluid. Mechanic said there was a recal for this issue.

Engine
Filed Apr 6, 2023VA

The timing chain exploded as noted in the service bulletin: https://static.nhtsa.gov/odi/tsbs/2015/SB-10055923-4231.pdf Nissan is claiming that this model/VIN is not covered under this bulletin when it clearly is.

Engine
Filed Oct 25, 2022KY

2012 NISSAN JUKE. CONSUMER WRITES IN REGARD TO LOSS OF MOTIVE POWER WHILE DRIVING. THE CONSUMER IS REQUESTING NISSAN TO REVIEW THE CASE AND BE REIMBURSED OR COMPENSATED FOR THE DAMAGES OF THE VEHICLE.

Fuel System, Gasoline
Filed Jun 30, 202282,000 milesCA

The contact owns a 2012 Nissan Juke. The contact stated that the vehicle was leaking fuel. There was an abnormal odor of fuel detected. The vehicle was taken to the local dealer where it was diagnosed that the sensor needed to be tightened and the fuel pressure sensor needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to an independent mechanic who informed him that the fuel pressure sensor needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 82,000.

Engine
Filed Jun 20, 2022CA

Recently a strong gas smell in cabin after starting engine for the third time. After noticing the smell of gasoline a faulty fuel pressure sensor was serviced 12/2/2015. No charge at Puente Hills Nissan. Smell of gasoline again. $782.56 paid to Cerritos Nissan on 1/25/19. Although 2012 Nissan Jukes had a factory recall due to gasoline smell, I was told that my VIN number was not included.

Engine
Filed May 5, 2022146,000 milesWA

The contact owns a 2012 Nissan Juke. The contact stated that while driving approximately 60 MPH, a popping noise was heard coming from the front of the vehicle before the vehicle would no longer accelerate and began to decelerate. After stopping to inspect the vehicle, it was discovered that engine oil had leaked from the engine. The vehicle was towed to the local dealer who diagnosed that the timing chain had failed causing damage to the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage 146,000.

Air Bags
Filed May 5, 202285,000 milesLA

The contact owns a 2012 Nissan Juke. The contact stated while the vehicle was parked in a parking lot overnight, the next day she noticed the air bag had deployed. The vehicle was towed to an Independent mechanic but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

Unknown or Other
Filed May 3, 2022NC

I’m having problems with 2012 Nissan Juke CVT Transmission. The dash light turned on “SERVICE ENGINE SOON”. Should I take to a Nissan Dealership. Thant you

Engine
Filed Oct 6, 2021CA

Timing Chain: National Consumers reported my vehicle replaced the timing chain in 2018 prior to my ownership. Now it has failed again to the tune of $3K at 88K miles. The Nissan Dealership will only guarantee warranty for 1yr or 12k miles which seems sub par. How can a voluntary recall on the timing chain only be effective up to 2014 when obviously it seems to be a problem with the whole engine design. I will not drop $3k every 3-4 years to replace a part that should last longer than a belt or at the minimum of 120k miles if not the life of the car. I’m asking the National Consumers hotline to open another recall on this lemon. The additional issues are the car not starting, after replacing 2 good batteries within 2 years, an independent mechanic replace a relay between the brake and the ignition and it has worked ever since. Crossing my fingers… Also notable is the rinki-dink hood latch that quivers at high speeds. I often wonder when my hood will fly up into my windshield.

Power Train
Filed Feb 3, 202190,206 milesCA

WHILE ON THE 405 FREEWAY I SUDDENLY LOST CAR SPEED. I WAS FLOORING THE GAS BUT THE CAR BARELY MOVED. [] SHAKEN UP AND SCARED. [] SUGGESTED I PUT ON THE CAR HAZARD LIGHTS AND PULL OFF TO THE SHOULDER. I SEARCHED THE INTERNET AND FOUND THAT THE NISSAN JUKE TRANSMISSION MUST HAVE BEEN OVERHEATING SO IT SHUT DOWN. [] WAITED ABOUT 30 MINUTES AND WAS ABLE TO START MY NISSAN JUKE AND DROVE TO []'S PLACE. I ALSO CALLED AAA TO MAKE SURE IT WASN'T A PROBLEM. WENT TO TRANSMISSION SERVICE, ERROR CODES WERE READ P0744(TCC FAULT) AND P0826(MANUAL MOD E SWITCH) PRESENT, INTERNAL TRANSMISSION FAILURE. HAD TRANSMISSION REPLACED. CONTACTED NISSAN AND THEY REFUSE TO REIMBURSE THE FEE. "> CASE # [XXX] > > DEAR [], > > THANK YOU FOR ALLOWING US AN OPPORTUNITY TO REVIEW YOUR CONCERNS REGARDING YOUR 2012 NISSAN JUKE. > > AS A COMPANY INTERESTED IN WINNING LIFETIME CUSTOMERS, NISSAN REGRETS ANY INCONVENIENCE YOU MAY HAVE EXPERIENCED, AND WE APPRECIATE YOU TAKING THE TIME TO CONTACT US REGARDING THE SITUATION. > > NISSAN CAREFULLY CONSIDERED YOUR REQUEST AND REVIEWED ALL AVAILABLE FACTS PERTAINING TO YOUR SPECIFIC SITUATION. AFTER THIS THOROUGH REVIEW, NISSAN DETERMINED THAT WE ARE UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPAIR OF THE TRANSMISSION DUE TO THE VEHICLE BEING OUTSIDE OF YOUR POWERTRAIN WARRANTY. > > > > WE REALIZE THIS MAY NOT BE THE ANSWER YOU WERE LOOKING FOR, HOWEVER WE HOPE THAT YOU UNDERSTAND OUR POSITION. IF YOU HAVE ANY FURTHER COMMENTS OR CONCERNS, PLEASE FEEL FREE TO CONTA

Unknown or Other
Filed Oct 20, 202089,000 milesLA

EVERY TWO (2) YEARS ONE OF THE HOSES ON THE AIR CONDITIONING SYSTEM BURSTS DUE TO EXCESSIVE PRESSURE AND SPEWS THE CONTENTS OF THE SYSTEM ALL OVER THE ENGINE COMPARTMENT. WHEN THE HOSE BURST, IT CAUSES THE ENGINE TO STUMBLE AND HESITATE AS WELL AS CAUSING SMOKE TO COME FROM THE ENGINE COMPARTMENT. WE HAVE HAD THE REPAIRS DONE MULTIPLE TIMES AT THE LOCAL NISSAN DEALER

Engine
Filed Sep 3, 2020CA

P4213 JUKE F15 TIMMING CHAIN UPDATE NTB14-030, NISSAN LAUNCHED THIS VOLUNTARY SERVICE CAMPAIGN ON APRIL 25, 2014 ON CERTAIN 2011-2013 NISSAN JUKE VEHICLES TO OFFER CUSTOMERS THE OPPORTUNITY TO REPLACE THE TIMING CHAIN, CHAIN GUIDES, AND CRANK SPROCKET AT NO CHARGE TO THE CUSTOMER FOR PARTS AND LABOR. ON NOVEMBER 26, 2014 I TOOK MY 2012 JUKE TO TEMECULA NISSAN WHERE ON NOVEMBER 26, 2014 WAS TAKEN FOR SAID RECALL, AFTER 2 YEARS OF DRIVING MY CAR A SOFT CLACKING SOUND STARTED TO WHICH ON ONE OF THE OIL CHANGE ROUTINE I ASKED TEMECULA NISSAN SERVICE REPAIR PERSON TO CHECK AND HE DISMISSED IT AS NORMAL NO PROBLEM. FAST FORWARD TO AUGUST 2020, THE CLACKING SOUND IS LOUDER AND MY MOTOR IS NOT RESPONDING WHEN ACCELERATING. I ONCE AGAIN ON SEPTEMBER 3, 2020 TOOK MY CAR TO TEMECULA NISSAN FOR A DIAGNOSTIC TO REVEAL THAT IT IS IN FACT THE TIMING CHAIN WHICH IS CAUSING THE PROBLEMS AND HAS AFFECTED CAMSHAFTS AMONG OTHER THINGS THAT WILL AMOUNT TO A TOTAL OF $1,400.00 JUST TO BE ABLE TO OPEN THE MOTOR AND SEE THE EXTENT OF THE DAMAGE CAUSED BY THE FAULTY TIMING CHAIN, NOT INCLUDE TOTAL REPARATION OF THE PROBLEM. WHEN I BROUGHT UP THE 2014 TIMING CHAIN RECALL, AT FIRST THEY DID NOT HAD ANY RECORD OF RECALLS FOR A TIMING CHAIN ON MY CAR, TO WHAT I CLAIM TO HAVE PROVE OF IT, THE SERVICE TECHNICIAN DISMISSED IT AS AN EXPIRE WARRANTY ISSUE THAT WAS FIXED FOR FREE BUT CURRENTLY OUT OF WARRANTY, I RESPONDED THAT THAT WAS NOT A WARRANTY ISSUE BUT A DEFECTIVE PART RECALL, HE INSISTED THAT REGARDLE

Air Bags
Filed Jun 22, 202070,000 milesNC

AIR BAG LIGHT FLASHES ALL THE TIME. CAR HAS ONLY70K MILES. AUTO SHOP SAYS BAGS WON'T WORK. SENSORS IN PASSENGER SEAT BAD. COST $1800 TO REPAIR. NO REPLY AFTER NUMEROUS TRY TO NISSAN 0. *TR

Visibility › Sun/Moon Roof Assembly1 injured
Filed Apr 9, 202047,660 milesTX

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. THE CONTACT STATED THAT THE SUNROOF SHATTERED WITHOUT IMPACT WHILE DRIVING. THE CONTACT STATED THAT THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD DUE TO THE GLASS FALLING HOWEVER MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT CALLED FRED HAAS NISSAN (24202 TOMBALL PKWY, TOMBALL, TX 77375) AND INFORMED THEM OF THE FAILURE. THE DEALER STATED THAT THEY W0ULD NOT SERVICE THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL AND ALSO WOULD NOT HONOR THE EXTENDED WARRANTY FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 47,660.

Engine
Filed Jan 8, 2020141,256 milesTN

IM DRIVING HOME FROM WORK AND I STOPPED AT A LIGHT WHILE WAITING THE CAR JERKS AND SERVICE ENGINE LIGHT COMES ON SO I CHECK OIL WHICH IT DID NEED A OIL CHANGE SO AFTER GETTI H THE OIL CHANGE I NOTICE MY ACCELERATION WAS SLOW AND THE CAR STARTED MAKING LIKE A YOU CAR SOUND SO I TAKE MY FOOT OFF THE GAS AND PRESS AGAIN AND IT STARTED TO PICK UP SPEED OUT STILL SLOWLY

Engine
Filed Oct 22, 201960,000 milesAR

TL-

Engine
Filed Sep 28, 2019115,000 milesTX

CAR TURN OFF WHILE DRIVING IN LOW SPEED. OR AFTER A TURN NO WARNING LIGHTS OR CHECK ENGINE CODES WHATSOEVER STARTING ON SEP 26 2019. AND KEEP DOING IT AT LEAST TWICE PER DAY

Electrical System
Filed Sep 17, 2019TX

THIS JUKE HAS BEEN GREAT UNTIL NOW A WEEK AGO. IT HAS INTERMITTENTLY FAILED TO START. ALL THINGS CHECK OUT GOOD THAT USUALLY CAUSE THIS. THE BATTERY, ALTERNATOR, STARTER, ETC. WE HAVE HAD IT LEAVE US STRANDED AND THE MECHANIC CANNOT FIND ANYTHING WRONG. THERE WAS A SERVICE BULLETIN SENT OUT ABOUT 2011-2013 JUKES SAYING NISSAN KNOWS THIS IS A PROBLEMS. HOWEVER THE DEALERSHIP KNOWS NOTHING ABOUT IT AND LESS THAN HELPFUL. THEY WANT TO CHARGE 160$ TO SEE IF THEY CAN DIAGNOSE IT , BUT IT MUST FAIL IN ORDER FOR THEM TO DIAGNOSE. THE PROBLEM WITH THAT IS THAT IT DOESN'T ALWAYS FAIL. THERE ARE MANY DAYS IT STARTS WITHOUT ISSUE. I UNFORTUNATELY DON'T HAVE AN EXTRA VEHICLE TO HELP GET MY FAMILY AROUND WHILE THEY KEEP IT FOR SEVERAL DAYS. WE BOUGHT THIS CAR USED, AND HAVE HAD NO ISSUES UNTIL NOW. THERE ARE MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE. SEEMS NISSAN SHOULD OWN THE FAULT AND THAT DEALERSHIPS SHOULD KNOW HOW TO HELP CUSTOMERS IT DOESN'T ALWAYS FAIL TO START AFTER IT HAS BEEN SITTING. IT COULD HAVE BEEN DRIVEN AND THEN TURNED OFF TO GET GAS, AND THEN WON'T START. OH AND IT ALWAYS STARTS AFTER THE BATTERY HAS BEEN JUMPED OFF. WHAT IS THAT ABOUT SINCE THE BATTERY TEST GOOD. SEEMS ELECTRICAL, OR SOFTWARE UPDATE SOMETHING. PLEASE HELP.IT SEEMS THAT OTHER CUSTOMERS HAVE HAD THE ECM REPROGRAMMED AND THAT HAS SEEM TO HELP RESOLVE THE ISSUE. SOUTHWEST NISSAN IS AWFUL.

Engine
Filed Jul 17, 201930,000 milesCA

WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. I PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, I HEARD AN ABNORMAL NOISE. MY VEHICLE HAD STARTED TO STRUGGLE WITH LOSING SPEED/POWER WHILE ON THE HIGHWAY DRIVING 55 MPH.

Engine
Filed Jun 17, 201958,000 milesMN

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO WALSER NISSAN WAYZATA (LOCATED AT 15906 WAYZATA BLVD, WAYZATA, MN 55391, (612) 426-6995) WHERE IT WAS DIAGNOSED THAT THE ENGINE, TURBO, MULTIPLE FLUIDS, TIMING CHAIN, AND BALANCE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Engine
Filed Jun 4, 2019100,000 milesTX

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 50 MPH, A LOUD POPPING OR TICKING NOISE OCCURRED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND APPEARED TO COME FROM THE ENGINE COMPARTMENT. WHEN THE VEHICLE WAS STOPPED, THE POPPING OR TICKING NOISE BECAME LOUDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKE NISSAN (LOCATED AT 19630 NORTHWEST FWY, HOUSTON, TX 77065, (832) 604-3495) TO BE DIAGNOSED, BUT THE ORIGIN OF THE NOISE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Engine
Filed Apr 29, 2019100,000 milesWA

MY NISSAN JUKE SHUT OFF WHEN I SLOWED DOWN TO A COMPLETE STOP AFTER GETTING OFF THE HIGHWAY. IT SOUNDS HORRIBLE WHEN I TURN THE CAR ON. LIKE A CLICKING SOUND. ON YOUTUBE I LOOKED UP THE TIMING BELT ISSUES WITH THE NISSAN JUKE AND IT WAS THE EXACT SAME SOUND. BUT THERE WAS ONLY A RECALL ON THE V8 NISSAN JUKE SO I COULDN'T GET IT IN TO THE DEALERSHIP. IT ALSO SLOWS DOWN WHEN I GO UP TO 60 TO 70 MPH.

Engine
Filed Mar 14, 201990,000 milesWA

MY VEHICLE HAD STARTED TO STRUGGLE WITH LOSING SPEED/POWER WHILE ON THE HIGHWAY APPROXIMATELY ONE WEEK AGO. BEGAN TO NOTICE A RATTLING NOISE ALONG WITH OIL LEAKING FROM MY VEHICLE'S ENGINE A FEW DAYS AGO. TOOK IT INTO THE NISSAN SERVICE DEPARTMENT RIGHT WAY. TODAY I WAS INFORMED THAT THE TIMING CHAIN HAD BEEN STRETCHED AND WAS SCRAPING AGAINST MY ENGINE, CREATING A HOLE AND REQUIRING A NEW ENGINE. IF I HAD BEEN ON THE HIGHWAY WHEN MY TIMING CHAIN COMPLETELY FAILED I COULD HAVE BEEN SERIOUSLY INJURED OR DEAD. NISSAN QUOTES ME AT 9000+ DOLLARS TO REPLACE MY ENGINE. THEY HAD A 'VOLUNTARY SERVICE CAMPAIGN' BACK IN 2014 FOR DEFECTIVE TIMING CHAINS IN 2010 - 2013 NISSAN JUKES. I BOUGHT MY NISSAN FROM AN AUTHORIZED DEALERSHIP IN 2014, NEVER RECEIVED ANY NOTICE NOR DID ANY NISSAN SERVICE DEPARTMENT NOTIFY ME OF THE ISSUE WHEN I BROUGHT MY VEHICLE IN.

Fuel System, Gasoline
Filed Feb 28, 201998,000 milesMD

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO DAR CARS NISSAN OF ROCKVILLE (15911 INDIANOLA DR, ROCKVILLE, MD) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 98,000. *TT *TR

Fuel/Propulsion System
Filed Feb 4, 201953,000 milesTX

MY VEHICLE WAS NOT LISTED UNDER NISSAN RECALL ID 277139 & ID227697 AND SHOULD BE DUE TO I HAVE OBD CODE OF P0087 & P0090 WHICH IS A FIRE HAZARD FUEL LEAK LOW PRESSURE RAIL RACK AND I AM NOT THE ONLY OWNER OF JUKES THAT ARE HAVE THE SAME ISSUE WITH VIN NOT COVERED WHEN THEY SHOULD BE. WHAT IS GOING TO TAKE A LOSS OF LIVES

Unknown or Other
Filed Feb 3, 2019OH

RECENTLY BOUGHT A CAR AND TOOK IT IN BECAUSE OF A CLICKING NOISE AND THEY TOLD ME THE TIMING CHAIN WAS REPLACED AT 46 K MILES AND NOW AT 106K MILES GOING BAD AGAIN THIS COULD CAUSE MAJOR SAFETY ISSUES AND DEALER IS NOT WILLING TO REPLACE RECALLED ITEM

Engine
Filed Jan 2, 2019130,000 milesNJ

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 40 MPH, THE VEHICLE LOST ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED IN SEPTEMBER OF 2018 BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Engine
Filed Dec 27, 201865,000 milesMA

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING, THE TIMING CHAIN FRACTURED OFF INTO THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. AN INDEPENDENT MECHANIC STATED THAT THE FAILURE WAS DUE TO A DESIGN FLAW. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS TOWED TO KELLY NISSAN OF WOBURN (95 CEDAR ST, WOBURN, MA 01801, (781) 835-3500) TO BE DIAGNOSED. ALSO, A CONSUMER ADVOCATE PLANNED TO INVESTIGATE ON BEHALF OF THE MANUFACTURER TO DETERMINE IF THEY WOULD COVER SOME OF THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.

Engine
Filed Dec 3, 201863,000 milesTX

I ARRIVED AT AN OUT OF TOWN DESTINATION TO FIND I HAD OIL COVERING THE MOTOR. MECHANIC STATED THERE WAS A 2" GASH IN THE FRONT COVER OF THE TIMING CHAIN, WHICH WAS COMING FROM THE INSIDE OUT. GOOGLE SEARCH REVEALED THERE WAS A PREVIOUS RECALL FOR THE SAME ISSUE BUT WHEN I CONTACTED NISSAN, THEY SAID MY VEHICLE WAS MANUFACTURED AT A DIFFERENT PLANT AND WAS NOT COVERED UNDER RECALL. MECHANIC FIXED THE VEHICLE AND STATED THE ISSUE WAS DEFINITELY A MANUFACTURER'S DEFECT AND WAS NOT CAUSED BY WEAR OR NEGLIGENCE.

Electrical System
Filed Nov 17, 201825,000 milesCA

PROBLEMS WITH CONSTANT BATTERY DRAINAGE. EVEN THOUGH THE CAR IS JUST PARKED AND NOTHING ON BATTERY DRAINS RANDOMLY AND OUT OF NOWHERE. I HAVE REPLACED BATTERY 7 TIMES IN THE LAST 2 YEARS. I AM ALWAYS SCARED TO BE STRANDED AND EN UP CALLING AAA TO RESCUE ME. I HAVE CALLED AAA AT LEAST 12 TIMES IN THE LAST 3 YEARS JUST TO GET MY CAR GOING. I HAVE TAKEN THE CAR FOR SERVICE AND DIAGNOSIS TO VARIOUS NISSAN DEALERSHIPD TO HAVE CHECKED AND THEY ALWAYS SAY THEY DON'T KNOW WHAT THE SOURCE OF THE PROBLEM IS. THIS IS SO BEYOND FRUSTRATING!!

Electrical System
Filed Sep 13, 2018CT

JUKE HAS DIFFICULTY STARTING SPORADICALLY. ATTEMPTED TO CHANGE ALTERNATOR AND BATTERY HOWEVER IT DID NOT RESOLVE THE PROBLEM. MULTIPLE DEALERSHIPS WERE UNABLE TO LOCATE SOURCE OF THE PROBLEM AS IT WAS HARD TO BE REPLICATED. TOOK CAR TO HAVE BATTERY CHECKED AND THEY STATED THAT THERE APPEARS TO BE SOMETHING DRAINING BATTERY WHEN OFF. CAR HAS LEFT ME STRANDED MULTIPLE TIMES DUE TO NOT BEING ABLE TO START.

Fuel/Propulsion System
Filed Aug 16, 2018111,830 milesTX

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT LOVING NISSAN (1433 S MEDFORD DR., LUFKIN, TX 75901, (936) 634-4488) FOR AN UNKNOWN NHTSA CAMPAIGN, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FUEL WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. **TR CORRECT INFO: THE 2012 JUKE STARTED A TICKING SOUND WHEN RUNNING. HAD THE OIL CHANGED PER 3 MONTH TIME ON JULY 14TH, 0 TICKING FOR ABOUT 3 DAYS THEN TICKING SOUND UNDER THE HOOD AGAIN. SCHEDULED SERVICE APPT FOR 8/31/18. THE SERVICE DEPT SAID NEEDED TIME CHAIN REPLACED. WENT BACK, NOTED TIMING CHAIN REPLACED PER RECALL ON 4/6/15 @MILEAGE 6/05. 8/3/18 MILEAGE 111830- TIMING CHAIN ONLY LASTED 50,779 MILES COUNT. THE PART ONLY LAST 50,779 MILES @ DOCUMENTATION, BUT HAS BEEN TICKING FOR SEVERAL WEEKS. I HAVE SPOKEN AND NIACIN NORTH AMERICA, THEY ONLY WARRANTY FOR 12 MONTHS OR 12,000 MILES ON REPLACED PARTS. THIS JUKE WAS RUNNING FINE BEFORE TIMING CHAIN REPLACED. ALSO, I HAD THE 100,000 MILE WARRANTY. THIS TIMING CHAIN NEEDS TO LAST MORE THAN 50,000 MILES. WE ALSO HAVE RECEIPTS FROM WHERE WE DID HAVE THE OIL CHANGED. THAT WAS ALSO A QUESTION- THE DEALERSHIP SAID MUST HAVE NOT CHANGED OIL- SO THAT'S WHY TIMING CHAIN FAILED SO SOON, I WAS TOLD IF THE TIMING CHAIN SNAPS- THE CARDIAC WHILE DRIVING!! UPDATED 11/8/18*JB

Fuel/Propulsion System
Filed Jul 31, 201858,000 milesUT

THE FUEL PRESSURE SENSOR ON MY JUKE HAS GONE BAD AND I AM BEING TOLD THAT MY CAR IS NOT PART OF ANY RECALL. SOOOO MANY OTHER JUKES HAVE BEEN ON THE RECALL AND THEY WON'T FIX MY PROBLEM. THEY WON'T IS DIAGNOS THE PROBLEM UNLESS I PAY THEM $140 TO SCAN MY JUKE. MY GAS MILEAGE SUCKS AND I SMELL GAS IN THE CAB OCASSIONALLY. I CONTACTED NISSAN DIRECTLY AND GOT A EMAIL BACK TELLING ME MY CAR IS NOT IN THE RECALL AND I WOULD NEED TO TAKE IT TO NISSAN TO DIAGNOSE WHAT I ALREADY KNOW IS THE PROBLEM. I'M REALLY SURPRISED NISSAN ISN'T MORE CONCERNED WITH THIS. I REMEMBER FIRESTORM AND FORD AND A LOT OF LAWSUITS AND DEATHS.

Engine
Filed Jul 9, 2018104,000 milesVA

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED, THE ENGINE SEIZED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. PRIORITY NISSAN TYSONS CORNER (8525 LEESBURG PIKE A, VIENNA, VA 22182, (703) 442-8700) DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 104,000.

Suspension
Filed Jul 8, 201885,120 milesWV

THIS CAR HAS 85,120 MILES WAS BEING BACKED INTO WORK WHEN THE RIGHT SIDE SUSPENSION CONTROL ARM BALL JOINT WENT BAD BROKE AND WHEN THE BALL JOINT BROKE IT ALSO BROKE THE AXLE AND THE ABS SENSOR WAS DAMAGED. THE RT 21 AUTO REPAIR WHAT IT COST TO FIX THE BALL JOINT WAS $ 50.87 THE AXLE WAS $139.87 THE LABOR $104.00 TOW BILL $120.00 STATE TAX $20.68 TOTAL BILL $485.42. O REILLY AUTO PARTS BILL THIS IS THE RIGHT SIDE ABS WHEEL SENSOR IS $ 197.99 FREIGHT CHARGE $ 7.70 SERVICE CHARGE $2.80 TAX $ 12.51 TOTAL 221.00 THIS WHEEL SENSOR HAD TO BE ORDERED WHEN IT COMES IN WILL BE NO CHARGE TO PUT IT IN.

Fuel/Propulsion System
Filed Jun 30, 201856,000 milesUT

VEHICLE HAS BEEN IDLING A LITTLE WEIRD FOR A FEW WEEKS AND YESTERDAY MY JUKE HESITATED A LITTLE BEFORE STARTING. AFTER THIS THE CHECK ENGINE LIGHT TURNED ON AND I GOT 2 CODES BECAUSE OF IT P0090 AND P0087. I DID SOME RESEARCH AND DISCOVERED THAT THESE CODES COME UP FROM A FAULTY FUEL PRESSURE SENSOR WHICH HAS BEEN RECALLED A FEW DIFFERENT TIMES. WHEN I INQUIRED FROM THE NISSAN DEALERSHIP THEY TOLD ME MY CAR HAD NO RECALLS AND I WOULD NEED TO PAY ALMOST $140 FROM THEM JUST TO TELL ME WHAT MIGHT NEED TO BE FIXED. I CAN SMELL GAS WHILE THE CAR IS IDLING IN MY GARAGE AND MY CAR HAS TROUBLES SHIFTING AND STARTING. JUKE IS A 2012 WITH ABOUT 56K MILES ON IT.

Electrical System
Filed Jun 30, 201855,600 milesUT

I HAVE A 2012 NISSAN JUKE AND ABOUT A MONTH AGO THE DRIVER SIDE DOOR POWER LOCK STARTED TO NOT FUNCTION PROPERLY. AFTER ANOTHER WEEK THE DOOR LOCK COMPLETED QUIT WORKING. THAN ANOTHER WEEK LATER THE DRIVER SIDE REAR DOOR LOCK QUIT WORKING. SO TWO POWER DOOR LOCKS QUIT WORKING IN THE SAME MONTH. NOW THE DOORS WON'T LOCK OR UNLOCK AUTOMATICALLY. THE ALARM STILL SETS ON THE CAR BUT THE DOOR WILL STILL OPEN AND START THE ALARM (REALLY ANNOYING). I AM A LITTLE CONCERNED THAT IF I NEEDED QUICK ACCESS IN OR OUT OF THE CAR I WOULDN'T BE ABLE TO WHICH RISKS MY SAFETY AND WHOEVER IS SITTING BEHIND THE DRIVER. I JUST THINK THIS MUST BE A REALLY CHEAP FAULTY PART IF TWO WENT OUT THE SAME MONTH. AND THE CAR HAS NOT BEEN IN ANY SORT OF ACCIDENTS.

Service Brakes
Filed Jun 18, 201851,000 milesTX

WHEN ATTEMPTING TO START THE VEHICLE, THE BRAKE PEDAL BUILDS UP PRESSURE, STICKS, AND IS NOT ABLE TO BE PRESSED DOWN TO START THE VEHICLE. ALL OF THE LIGHTS WILL TURN ON BUT THE ENGINE WILL NOT START. THE BRAKE LIGHTS WILL NOT SIGNAL AT THAT TIME AS WELL. IN GETTING A JUMP START, THE VEHICLE IS ABLE TO START. AFTER THIS OCCURS, WHILE THE VEHICLE IS STILL RUNNING, WHENEVER THE CAR IS AT A STOP AND THE BRAKE IS PRESSED, IT SHAKES INTERMITTENTLY. THE BATTERY AS WELL AS THE BRAKE SWITCH HAVE BEEN TESTED WITH THE DEALERSHIP AND BOTH ARE IN WORKING ORDER. THE INABILITY TO START THE VEHICLE HAS HAPPENED SEVERAL TIMES IN PUBLIC PLACES AND AT THE HOME WHERE THE VEHICLE IS KEPT. THE SHAKING OF THE CAR UPON BRAKING HAPPENS EVERY TIME THE CAR HAS TROUBLE STARTING.

Fuel/Propulsion System
Filed Mar 25, 2018MS

2012 NISSAN JUKE HAS A VERY STRONG GASOLINE ODOR WHENEVER THE CAR IS STARTED. THE ODOR DISSIPATES WHILE ON THE ROAD, BUT IF THE VEHICLE IS PARKED FOR ANY LENGTH OF TIME AND THEN RE-STARTED, THE ODOR RETURNS. THIS BEGAN A FEW MONTHS AGO, BUT WAS VERY INTERMITTENT INITIALLY. NOW IT IS VERY FREQUENT.

Seats
Filed Mar 14, 201875,000 milesMT

THE BACK SEAT, WHICH CAN FOLD DOWN, DOES NOT LATCH TO THE ATTACHMENT, AS DESIGNED. THIS SEAT CAN LUNGE FORWARD, WHICH COULD BE HAZARDOUS TO A PASSENGER OR EVEN THE DRIVER. THIS IS PROBLEMATIC, ESPECIALLY WHEN THE VEHICLE IS IN MOTION AND THE BRAKES NEED TO BE ENGAGED QUICKLY'THE UNLATCHED SEAT SLAMS FORWARD. THIS HAS HAPPENED TO ME ON NUMEROUS OCCASIONS WHEN I'VE HAD TO ENGAGE THE BRAKES QUICKLY TO AVOID AN ACCIDENT, IT PROPELS FORWARD THE UNLATCHED BACK SEAT.

Power Train
Filed Mar 10, 2018NY

I HAVE HAD MY ROTORS REPLACED TWICE WITHIN 8-12 MONTHS OF PUTTING NEW BRAKE PADS ON. THE ROTORS ARE AGAIN IN BAD SHAPE 6 MONTHS AFTER PUTTING CERAMIC BRAKES ON 7 MONTHS AGO. MY REAR EXHAUST DISINTEGRATED AND WHEN I TOOK IT IN TO NISSAN FOR A QUOTE THEY INFORMED ME MY CATALYTIC CONVERTER HAD A 50/50 CHANCE OF GOING. MY MECHANIC REPLACED THE EXHAUST SYSTEM FOR SUBSTANTIALLY LESS AND SHOWED ME THE CORRODED FLANGE TO THE CATALYTIC CONVERTER AND ALSO SAID IT WAS BAD. THERE IS NOW A WHISTLING NOISE COMING FROM THE FRONT OF THE INSIDE OF THE CAR BY THE WINDSHIELD. I TOOK THE VEHICLE BACK IN TO NISSAN TO IDENTIFY THAT ISSUE AND REPLACE THE CATALYTIC CONVERTER. THEY COULDN'T "RECREATE" THE WHISTLING NOISE WHICH I'VE CAPTURED ON MY CELL PHONE. AND THEY REFUSED TO REPLACE MY CATALYTIC CONVERTER UNDER WARRANTY BECAUSE MY CHECK ENGINE LIGHT IS NOT ON AND THEIR COMPUTER DID NOT FLAG A PROBLEM WITH THE CATALYTIC CONVERTER. I HAVE PUT OVER $6,000 IN REPAIRS ABOVE NORMAL WEAR AND TEAR. I HAVE NO CONFIDENCE IT WILL EVEN MAKE IT TO 100,000 MILES. A 2012 VEHICLE WITH 58,000 MILES IS A STEP UP FROM A NEW VEHICLE. I AM NOT WILLING TO KEEP MAKING REPAIRS ON A VEHICLE THAT IS FALLING APART PREMATURELY. I ASKED NISSAN FOR COMPENSATION TOWARDS ANOTHER VEHICLE (USED IS FINE) WITH LITTLE TO NO OUT OF POCKET EXPENSE. THEY ONLY CONSIDER A BUY BACK OF A DEFECTIVE VEHICLE AND THAT INVESTIGATION ONLY CONSIDERS REPAIRS DONE AT NISSAN SERVICE CENTERS. THEY WOULD NOT ACCEPT DOCUMENTATION FROM OTHER REPAIR SHOPS

Complaints 1-50 of 87, newest first, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
201714120Routine
201628110Routine
201534100Routine
201459230Routine
2013103250Routine
2012 — this page87400Routine
2011153320Routine

Compare every Juke year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 7, 2018. Source: NHTSA Office of Defects Investigation.