2015 Nissan Altima complaints

Engine light comes on i get it checked out every time is the same issue saying it's "mass air flow" it's now the 4th time i switch the piece and the car keeps on leaving me stranded now it's lead to a computer problem various mechanics have told me this particular model of year has allot of issues with this I'm not sure why there hasn't been a recall yet

The contact owns a 2015 Nissan Altima. The contact stated that while driving 10 MPH, the vehicle lost automotive power. The contact stated that the TPMS warning light was illuminated. The contact pulled over and added transmission fluid and was able to continue driving the vehicle to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall related to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.

The contact owns a 2015 Nissan Altima. The contact stated that while driving at an undisclosed speed, there was an abnormally strong gasoline odor inside the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel tank. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V112000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 146,000.

The contact owns a 2015 Nissan Altima. The contact stated while driving at an undisclosed speed, the driver's side sun visor independently detached. The vehicle was taken to the dealer where it was diagnosed with a failed sun visor. The contact was informed that the driver's side sun visor assembly needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure impaired his vision while driving. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Transmission issues

None

(NOT RELATED TO CURRENTLY OPEN HOOD LATCH RECALL) I’m the current owner of a 2013–2018 Nissan Altima, a model range known for a headlight delamination defect. This issue causes the reflective coating inside the headlamp to degrade, severely reducing light output. It’s a major safety risk for drivers, other motorists, and pedestrians—especially at night. A class action lawsuit acknowledged this and led to a limited repair program. However, I—like many others—only discovered the issue after that window had closed. As a second owner, I reached out to Nissan requesting a “goodwill repair,” which they define as a discretionary repair for issues outside normal coverage. Nissan declined. I was told by Erica on the executive team that goodwill repairs are more likely if there’s a history of maintenance at a Nissan dealership. In other words, if the previous owner spent money at a dealership, Nissan would be more willing to repair a known factory defect. This policy is unfair. Routine maintenance should have no bearing on a company’s responsibility to fix a well-documented safety defect. That logic leaves many current owners—who had no control over previous maintenance decisions—without support. Over 1.5 million affected Altimas are still on U.S. roads, many now in the hands of second or third owners. These drivers may be unaware of the issue or unable to afford repairs for something that should never have occurred in the first place. I’m asking Nissan to re-open the repair program or

The contact owns a 2015 Nissan Altima. The contact stated while driving 50 MPH, the vehicle jerked and made an abnormally loud sound. The vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was able to coast to the side of the road. The contact stated that the check engine and stabili-trak warning lights were illuminated. The vehicle failed to restart. The vehicle was towed to the residence, and then was towed to the dealer. The vehicle was diagnosed and determined that the transmission had failed and needed to be replaced. The repair was pending. The manufacturer was made aware of the failure and advised the contact that the VIN was included in Nissan Manufacturer Recall Number: PC490. The contact was advised that a manager would reach out. However, the contact was awaiting a call from the manager. The contact was advised that the dealer was refusing to repair the vehicle, because the vehicle was not under recall. The failure mileage was approximately 190,300.

Car was driving fine went to work on January 2nd 2025 and when I went to leave I put it in reverse it went and when I put it in drive the car would not. Shift into drive . Had it taken in where they quoted me $7,776.00 For the transmission to be replace my Altima has been taken very good care of it was bought at 31k and it has 141k all high way miles. Nissan said it was under warranty and I missed it by 20k miles I was never notified of a recall on the transmission they sent out recalls for the hood latch amd a Reprogramming issue with the cvt. Prior to that. That was fixed at a Nissan dealer ship.

The contact owns a 2015 Nissan Altima. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the headlamps failed to provide adequate illumination. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with both headlamp assembly, observing that the headlamp assemblies had delaminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

My regular headlights are not bright and cannot see 10 feet in front of my car without my high beams on. I have had my headlights "restored" by professionals and I can still not see in front of my car with my regular running headlights. This has now been an on-going issue and I am unable to drive at night because I cannot see in front of my car and I feel VERY unsafe in doing so. I feel like I am at risk because I cannot see unless my high beams are on and then that puts the oncoming traffic at risk as I am blinding them. I feel like oncoming traffic cannot see my normal headlights and at a risk of getting hit. I fortunately have NOT had any accidents but I cannot drive at night because of this issue. I do not feel safe for myself, my family or other drivers at this point.This has been an on-going issue that seems to be getting worse as the brightness continues to deteriorate as more time goes by.

The head lights don’t illuminate properly and the headlight assembly was never changed. You are more than welcome to inspect them please do. I can’t see at all if normal lights are on only if high beam are. I have been pulled over for riding with my high beams on citing it’s a hazard but when I put my normal lights on I was also pulled over because they couldn’t tell my headlights were on. I could potentially crash or cause a crash trying to drive at night. The problem has not been reproduced or confirmed by an independent service center. The vehicle has not been inspected by the police or insurance. There were no warning lamps or messages and the problem first appeared in 2023

Our Nissan Altima has been experiencing the brake lamp relay switch issue, where the brake light will be on when brakes are not pushed and causes issue with acceleration. There is an existing recall open on this exact issue for the 2013-2015 models, however when I called a Nissan Service Center was advised our VIN is not part of the recall and would not be covered. Obviously the manufacturing date for our vehicle and others likewise should be included as it is the same exact issue. This puts a huge risk that this faulty product will cause an accident when you are unable to get up to speed because of the faulty parts.

The headlights are very bad and have to basically drive with the high beams on in order to see because on low beam i almost ran someone over i changed the bulbs a few times but it has not improved any and while changing them that it seems as the bulb burnt something. I have been on the nissan forums and theres many complaints saying that nissan knows something is faulty and they refuse to recall and fix it

Failure of Airbags to deploy after a rear end collision by another car. On 01.31.2025. My vehicle - a Nissan Altima 2015 was hit by an SUV while stopped at an intersection behind another vehicle. My Altima was thrust forward into the vehicle stopped ahead ome causing significant rear damage to the rear and front bumper, the trunk, and left tail lights. Despite the force of the collision and the resulting hit of the front car ahead, none of the Altima airbags deployed to protect me from serious injuries which can be potentially fatal. This indicates that the airbags may be faulty and non-operational. The car has been deemed a total loss and insurance has declined my claim and cannot compensate me because of limited collision coverage for the vehicle, and the offending driver fled the scene and cannot be identified. The offender almost ran me over as I tried to exit the vehicle to identify them. There are no warning lamps on the dashboard except - "trunk open" warning after the incident The police inspected the vehicle and details are in the police report attached

Myn hood Latch is not operating properly. If hood is completely closed it is very hard to reopen with the latch. Apparently there was a recall but I did not receive any notice.

I am original owner. Twice now in the early morning I have found my trunk automatically opened with out reason. I thought maybe i did it by mistake but i clearly did not after 2nd time. Never has this happened in my life to any of my cars. After looking online I found other owners also experienced same occurrence with this 2015 Altima. I understand it could be anything, bad battery in hand clicker, faulty electrical switch, etc. I located the on/off switch in the glove compartment and turned it off. Now, i just have to remember to turn it on/off all the time so i don't find the trunk opened again. I could get my car stolen if i leave my car out side and go out of town. 1) if there is a recall to get this electrical fixed, please let me known. Thank you

The contact owns a 2015 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The ABS warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle failed to accelerate immediately. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed with CVT judder, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,737.

The contact owns a 2015 Nissan Altima. The contact stated while driving at an undisclosed speed, the vehicle jerked and made an abnormally loud sound. The check engine warning light intermittently illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that on a separate occasion, the key fob failed to function as intended. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The vehicle remained at the residence and had not been driven since the failure. The failure mileage was unknown.

Driving down highway, hit dip at bridge seam, when the car bounce up from dip, the right rear control arm snapped in half. Car lost control to right, fortunately I was able to maintain control somewhat and avoided accident. Right rear wheel tilted at 45 degree angle. Car currently at repair shop with snapped lower rear control arm

The contact owns a 2015 Nissan Altima. The contact stated that while his son was driving approximately 65 MPH, the vehicle started shaking and vibrating abnormally. The contact stated that while his son was driving at an undisclosed speed, the vehicle felt as if the vehicle was drifting to the left and was bouncing. The contact stated his son was not aware of any warning lights being illuminated. The contact stated that his son drove the vehicle back to the residence. The contact looked under the vehicle and became aware that the driver's side rear control arm was fractured. The contact stated that the driver's side rear wheel was leaning into the wheel well. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Nissan Altima. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages); however, the failure persisted. The contact stated while her daughter was driving approximately 65 MPH, the hood unintendedly opened. The roof of the vehicle sustained cosmetic damages, causing debris to fall onto the contact's daughter while she was still driving. The contact's son was in the passenger’s seat and had to direct the contact's daughter through traffic to merge onto the shoulder safely. There were no physical injuries; however, the contact's daughter was in emotional distress due to the failure. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,180.

Headlight brightness has diminished to levels below safe operation of vehicle in darkness. Changing bulbs, adjusting beam pattern and restoring outer shell of headlight assembly did not increase brightness. Internal reflectors, which cannot be cleaned or replaced, have lost their effectiveness over time. Driver, pedestrian and all other driver’s safety are at risk. Independent observation and multiple video streaming service videos have reported similar issues. The only recourse is assembly replacement at the expense of the consumer.

I purchased my 2015 Nissan Altima in July, 2022 with 56,530 miles on it. At this date it has approximately 71,500 miles on it. I have driven it 14,970 miles in 2.5 years. On [XXX] I was driving home from Thanksgiving in East Brunswick, NJ to my home in South Philadelphia on [XXX] in New Jersey when my car suddenly began to have a slow down in ability to accelerate. I ended up pulling over after a moment of slowing down and not knowing what was happening. When I got to the break down lane, the car stalled. I ended up getting road side assistance to tow me to Ward's Automotive in Mt. Laurel, NJ, where my family and I have brought cars for many years (we used to live in Moorestown, NJ. Ward's ended up telling me the following Monday that my engine was "bad." I have no idea how my engine died after only 71,500 miles on this car! I got oil changes on it every 5,000 miles. I did report to the dealership in December, 2022 that I was hearing weird noises coming from the right front side but they told me they heard nothing. What can I do??? I am still paying for this vehicle (approx. $3,100 left on loan). I did not purchase an extended warranty when I bought it used. I have learned my lesson, but I need help understanding what rights I have. I don't know if there is any Manufacturer's Warranty on the car. Please help me! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Nissan Altima. The contact stated that while in reverse (R), an unknown warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the air bag warning light was illuminated, and the contact was advised to see the dealer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 49,900.

The contact owns a 2015 Nissan Altima. The contact stated while driving 40 MPH, the vehicle hesitated and failed to properly shift gear. The vehicle was not taken to the dealer or independent mechanic to be diagnosed and repaired. The manufacturer was notified on the failure. The approximate failure mileage was 170,000.

My husband was pulling in a parking spot and heard a pop like noise and went out to inspect the car and saw the rear tire was falling off the car. We are told it was the lower suspension link

The contact owns a 2015 Nissan Altima. The contact stated when the vehicle was started, the air bag sensor warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger occupant sensor needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V244000 (Air Bags); however, the VIN was not included. The failure mileage was approximately 61,000.

The contact owns a 2015 Nissan Altima. The contact stated while driving at night, the low-beam head light illumination was extremely dim, creating a visibility hazard for the driver. The contact stated that the headlight bulbs were replaced; however, the vehicle was not repaired. The cause of the failure was yet not determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not eligible for the Extended Coverage for the failure. The failure mileage was 165,000.

I take my wife's Nissan Altima (2015) to dealer (Jackie Cooper, Tulsa) regularly and (in 2020) asked them why the headlights were so dim. Told me there was a class action suit ongoing and that we could fix it and wait for the settlement to submit receipts, or we could wait and that they would call when the suit was settled. Was never notified by dealership that we could bring it in to get replaced. Called again to check status (10/24) I found out that the deadline is now passed and we can not get it repaired unless we pay. No dealer notification and because Nissan did not ever inform us, we now need to do it on our own. Unsatisfactory (and expensive). It is a known defect and should have been repaired when we brought it in for regular service. This car is unsafe to drive at night, but not due to anything we have done and it should be fixed since we were not notified. 2015 Nissan Altima with 74478 miles and has always been well cared for. Because this is a know problem, mileage and length of time should not have anything to do with fixing it, ESPECIALLY since they neglected to call us. It is a safety problem. My wife (the driver) is [XXX] and needs headlights that work. I never drive the car but I did last night to get gas. The lights are terrible. Dim and yellowish. I spent 80.00 on a kit to buff out the clear lens but that did little to nothing. THIS IMPACTS SAFETY AND I WANT IT FIXED!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

My car has been to Nissan service 3 times for a faulty airbag light - it thinks the driver seat is unoccupied when it is not - that means the air bag may not activate. The dealer has been able to turn off the light but it eventually comes back on. It meets all the criteria below for the recall but the VIN is excluded. I have paid $562.02 in service fees and now they want $2,000 to replace the seat. I would like my VIN added to the recall. 2015 Nissan Altima Air Bag Recall Nissan has announced that 919 vehicles have been affected by a Air Bag recall. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult. If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Over the last 2 years I had both left and right side rear "lower link" suspension elements "rot out" and break while operating the vehicle. Both times leaving me stranded roadside. After the the 2nd failure I felt it couldn't be a coincidence and found Nissan has issued a voluntary action and admitted using faulty parts in Altima's between 2013 to 2018. They voluntarily extended the warranty to 10 years and unlimited mileage. They are now denying repair of my issue because I am 2 weeks beyond their arbitrary 120 month warranty extension. I say arbitrary because how can they put a time limit on parts you know to be faulty and are corroding? I have one of these known faulty parts and simply based on random circumstances mine failed 2 weeks too late. So they dodge responsibility for selling me a poor quality car? At the urging of the dealer, I escalated with Customer Satisfaction believing they would own up to this and acknowledge responsibility. Customer Satisfaction mandated I must tow the car to Nissan to confirm failure of the part - which I did at my expense. The dealer confirmed the part failure but Customer Satisfaction parroted the "denied because it was 2 weeks too late" position. I believe Nissan 1) Minimized to the NSTB the safety risk this failure poses (breaking while at moderate to high speeds and stranding people in traffic roadside), 2) Is failing to act in good faith to cover a know manufacturers defect and 3) is employing "bait and switch" tactics by telling cu

While driving down the interstate at 70 miles per hour, going up an incline, the car lost ALL power & then jerked kicking back into gear. Once off the interstate attempting to get to a safe place, it completely shut off without warning! No check engine lights or any warning lights. Just randomly shuts off. After replacing what was assumed as the mass flow air sensor ($186.00) & the crankshaft sensor ($80) it continues to have issues. The battery (new battery $220) was also replaced & the alternator checked due to randomly shutting off-which checked out to be fine. Come to find out it’s the CVT judder. After reading all the complaints, I’m confused as to why there isn’t a recall or extended warranty on the transmission. My car only has 119k miles! We should not be having issues with these transmission.

Head lights dim; can barely see at night.

The low beam lights on the vehicle are almost non-existent. You have to use high beams for visibility which of course comes with the risk of blinding other drivers. I’ve replaced the headlight housing and still the lighting is poor. I don’t understand why these vehicles weren’t part of a recall after the class action lawsuit showed the lighting to be faulty. This is a serious safety hazard.

I was using cruise control on the highway. My RPMs started going up and down and my speed slowed. I took it off cruise control and the speed was irregular. The car responded slowly to my pressing the accelerator. My car started squealing and I pulled over on the turnpike. I tried to press the accelerator after I stopped but the car would not move. I was unsafe because my car was on the shoulder of a highway and it was 85 degrees. I was also unsafe because my speed was not consistent and there was traffic around me. Lastly, I had to wait an hour for a tow truck. Two mechanics confirmed that this is a CVT judder problem. There were no warning lamps and no signs of a problem before this occurred.

The low beam headlights are very dim. I’ve replaced headlight bulbs and tried even clearing headlight lens and still not good visibility

Air bag light will not go out. Looking to see if there is any recall for airbags. No accidents or impact to vehicle. Light came on about two weeks ago

I HAVE HAD ISSUES WITH THE VERY BAD LOW BEAM LIGHTING AT NIGHT. ITS SO TERRIBLE THAT ITS LIKE HAVING NO LIGHTS ON AT ALL AND RIDING WITH THEM ON CONSTANT HIGH BEAMS HAS RESULTED IN ME BEING PULLED OVER ON NUMEROUS OCCASIONS BY POLICE BUT ITS ALSO UNSAFE TO ALL OTHER DRIVERS I PASS. THE LOW BEAMS WERE WHY I HAD AN ACCIDENT IN NOV OF 2023. THAT RESULTED IN ME GOING DOWN AN EMBANKMENT HITTING A TREE HEAD ON. FROM THAT ACCIDENT I ALSO LEARNED THE AIR BAGS WERE FAULTY BC THEY DID NOT DEPLOY EITHER. I WAS ONLY INJURED WITH A FEW SCRAPES, BRUISES AND ALOT OF SORENESS BUT IT COULD HAVE BEEN SO MUCH WORSE. I HAVE THE PHOTOS FROM THAT WRECK THAT SHOWS THE DAMAGE BUT ALSO HOW THE AIR BAGS DIDNT DEPLOY AS WELL. I PLAN TO LOOK INTO WHAT OTHER ACTIONS I CAN TAKE AGAINST NISSAN SINCE THEY KNOW THESE ARE ISSUES AND HAVE NOT FIXED THEM. MY CAR WAS MANUFACTURED IN OCTOBER OF 2015. I WAS MAKING A RIGHT HAND TURN WHEN THIS OCCURED BC I COULD NOT SEE BC OF THE LOW BEAM LIGHTS. I WAS ONLY GOING MAYBE 5 MPH. 10 MPH TOPS. PLEASE CONTACT ME WITH QUESTIONS.

See attached document for complaint

Air bag light came on about 3 weeks ago. Called dealership and they say no recalls. Says to bring car in and it will take 3 to 4 days to run diagnostics. I am a single car family and would need to get a rental for those 3 days. I am on a fixed income. Why 3 days just to run diagnostics

The contact called on behalf of her daughter who owns a 2015 Nissan Altima. The contact stated while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate and respond as intended. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 88,000.

The contact owns a 2015 Nissan Altima. The contact stated while driving at approximately 65 MPH, the vehicle hood was opened by the slipstream and opened beyond the hinge's normal open position. The contact stated that the hood was damaged, and the windshield was cracked. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a body shop and the vehicle was repaired. The contact stated that the failure reoccurred, and the hood was damaged, but the windshield was not damaged. The contact had not taken the vehicle to a body shop or a dealer. The vehicle was not diagnosed and was not repaired. The contact was aware of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was not informed of the failure. The failure mileage was approximately 99,000.

The contact owns a 2015 Nissan Altima. The contact stated that the front headlights were dim and failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that in the past five years the headlights had been replaced two times. The manufacturer was made aware of the failure but provided no assistance. Additionally, the contact was informed that a previous warranty for the repair had expired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2015 Nissan Altima. The contact stated that on several occasions, the vehicle failed to immediately start after being driven for more than one hour. Additionally, while driving at various speeds the vehicle would not properly accelerate and shuddered while driving. The vehicle was taken to the local dealer who diagnosed that the CVT was faulty. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 67,000.

Airbag light displayed on Dashboard There has been 3 airbag recalls for 2015 Nissan Altimas, my vin number was not on the Nissan Safety Airbag Recall notification Vin number Recall list. I notified Nissan Consumer Reports on July 5, 2024. Nissan representative, Nissan will not assist with the cost of replacing the Airbag or parts and labor associated with the airbag because of my vin number, limited warranty and mileage of my vehicle.

AUTOMAKER REFUSED TO COMPLY WITH THE CVT RECALL.

Upon entering highway and reaching 75 mph, vehicle pulled hard to right.I made a correction to keep vehicle in center lane of a three lane highway. Shortly after I made the first correction, the vehicle again pulled rather aggressively to the right, I again made a correction back to maintain center of lane. After making second correction, I noticed my steering wheel very off center to maintain vehicle tracking straight in the lane. (Steering wheel indicating a left turn to maintain a straight track). Simultaneously, the vehicle traction control indicator illuminated on the drivers display. I quickly checked my tire pressures to rule out a flat tire. I pulled off to the shoulder of the highway, as the vehicle was getting more difficult to control in a straight line. Not noticing any obvious damage and the need to vacate the highway environment, I illuminated my hazards and drove approximately 5-10 mph to the next exit 1/8 mile away. Arriving in a safe location, I again exited the vehicle to inspect all four wheels at which time I observed the right rear tire angled inward at a harsh angle. Upon further inspection, the right rear lower suspension control arm had broken free at the bushing and angled the coil spring downward at an angle. The vehicle was not able to be driven and subsequently towed via flatbed 45 miles to my auto repair facility.

RIGHT WINDSHIELD WIPER WILL NOT MOVE, CANNOT SEE DUE TO CLOUDY HEADLIGHT LENSES, HOOD OF CAR WILL NOT UNLATCH.

The contact owns a 2015 Nissan Altima. The contact stated while driving 30 MPH, a gunshot-like sound came from the vehicle. The contact stated that upon pulling back the sunroof shade, several glass pieces fell from the sunroof. The vehicle was initially taken to an independent mechanic where the contact was informed that the independent mechanic could not repair the sunroof. The vehicle was then taken to a Nissan dealer who then referred the contact to a Chevrolet dealer. The vehicle was taken to Monument Chevrolet (3940 Pasadena Fwy, Pasadena, TX 77503), and the contact was informed that the part to repair the vehicle would be a ten-year-old sunroof found at a junkyard. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.