2022 Newmar Kountry Star

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Steering2
000
Service Brakes1
000

4 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings22V584000
Filed Aug 4, 20221,060 vehiclesNewmar Corporation

Defect. Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.

Risk. A propane leak in the presence of an ignition source can increase the risk of a fire.

Remedy. Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.

Seats22V234000
Filed Apr 11, 20224,961 vehiclesNewmar Corporation

Defect. Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.

Risk. A short circuit increases the risk of a fire.

Remedy. Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.

Steering › Critical Fasteners22V166000
Filed Mar 17, 20221,277 vehiclesNewmar Corporation

Defect. Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.

Risk. Loss of steering control increases the risk of a crash.

Remedy. Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.

Steering › Linkages › Tie Rod Assembly21V542000
Filed Jul 20, 202111 vehiclesNewmar Corporation

Defect. Newmar Corporation (Newmar) is recalling certain 2021-2022 Kountry Star and 2021 Ventana motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Risk. Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy. Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on February 9, 2022. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-888.

What owners reported

Newest filings
Steering
Filed Aug 1, 202313,000 milesPA

The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the steering column needed to be replaced. The manufacturer was notified of the failure. The RV was not repaired. The failure mileage was approximately 13,000.

Steering
Filed Sep 25, 2022VA

The Comfort Drive system on the Kountry Star has failed 12 times in the first year (7500 miles). Eleven of the faults have been while driving and once while sitting still. Vehicle was checked by Freightliner shop who in turn spoke to Newmar. Newmar advice was the system was functioning properly! On a 1200 mile trip earlier this month the system failed 3 separate times. When faults are thrown, an error is displayed on dash staring, “Steering Effort CTRL Disabled”. Suddenly it appears to NOT have power steering. Under a stand an occasional fault however this is excessive and presents a danger.

Service Brakes
Filed Jun 30, 2022FL

Four times since taking possession of this 2022 RV, a red warning was displayed on the screen saying “Park Brake Not Set”. This requires the operator to insure the brake is actually set, chock tires and act to prevent movement. This exposes the operator and those nearby to potential injury or death. In addition, the “Steering Effort Control Disabled” yellow warning appears with the previous warning. Freightliner and Newmar states that a red warning requires immediate corrective action. While this problem has not been confirmed by a dealer or independent service center, multiple owners of this model year have stated this occurs. This vehicle has not been inspected as the dealership advised to just “monitor’ the problem and log any reoccurrence. Warnings in red and yellow appeared on Feb 11, 2022, April 34, 2022 and June 30 2022. Photos of both warnings are uploaded.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
20230100Routine
2022 — this page3400Routine
20211600Routine
20202500Routine
20080200Routine
20073400Routine
20061500Routine
20053800Routine
20046910Routine
200361000Routine
20027800Routine
20018700Routine
20003500Routine
19991300Routine
19980300Routine
19970300Routine
19961200Routine
19950200Routine
19940100Routine

Compare every Kountry Star year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 4, 2022. Source: NHTSA Office of Defects Investigation.