Owners filed 40 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Automatic Transmission
6
0
0
0
Suspension › Front
5
1
0
1
Air Bags
5
1
0
0
Suspension › Front › Control Arm › Upper Arm
2
0
0
0
Suspension
2
0
0
0
Steering
2
0
0
0
Engine and Engine Cooling › Engine › Gasoline
2
0
1
1
Engine and Engine Cooling › Engine
2
0
1
1
Vehicle Speed Control
1
1
0
0
Suspension › Rear
1
0
0
0
2 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module20V035000
Filed Jan 23, 202018,123 vehiclesMitsubishi Motors North America, Inc.
Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 1998-2000 Montero vehicles. These vehicles were equipped with Non-Azide Driver air bag Inflators (NADI) and do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Risk. In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy. MMNA will notify owners, and dealers will replace the air bag inflator, free of charge. The recall began February 25, 2021. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-001.
Defect. CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy. MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
What owners reported
Newest filings
Air Bags
Filed Mar 30, 2021PR
IN THE DEALER , I MAKES THE APPOINTMEMT TO 7AM, AND THE DEALER NIMAY MITSUBISHI, AVE. KENNEDY 1011 SAN JUAN, PR NO WORK WITH THE CAR AT THE 200PM. NO WORK WITH THE HOURS APPOINMENT. THE WORK IS HORRIBLE
Air Bags
Filed Dec 10, 2020IN
IT HAS BEEN ALMOST A YEAR SINCE THIS RECALL WAS ISSUED AND STILL THERE IS NO REMEDY. I FEEL THAT THIS IS VERY UNREASONABLE CONSIDERING THE DEFECTIVE AIRBAG COULD CAUSE SERIOUS INJURY OR EVEN DEATH AS STATED IN THE RECALL NOTICE. PLEASE PURSUE THIS AND HELP US COME TO A SOLUTION FOR THIS AS QUICKLY AS POSSIBLE.
Air Bags
Filed Nov 30, 2020230,000 milesPR
I WENT TO A MITSUBISHI DEALER AND THEY SAID THERE'S NO PART TO DO OR FIX THE RECALL
Air BagsCrash1 killed
Filed Mar 31, 2020PR
TL* TAKATA RECALL. THE CONTACT CALLED ON BEHALF OF HER MOTHER, THE DRIVER OF A 1999 MITSUBISHI MONTERO. THE CONTACT STATED THAT THE DRIVER CRASHED INTO A MOUNTAIN AT A UNKNOWN SPEED AND THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE DRIVER PASSED AWAY UPON IMPACT. A POLICE REPORT WAS FILED. THE CONTACT STATED THE POLICE DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED SHE RECEIVED NHTSA CAMPAIGN NUMBER: 20V035000 (AIR BAGS) 3 YEARS AFTER THE FAILURE WAS EXPERIENCED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB*DT*JB
Steering
Filed Sep 26, 2018PR
TAKATA RECALL # OOV-311 002 CRANSHAFT PULLER BOLT , FUI A LA CAMPAA DEALER MITSUBISHI PARR AUTO EN MAYAGUEZ PUERTO RICO, PARA CAMBIAR EL TORNILLO DEL DAMPER , EL VEHICULO EN MOVIMIENTO EN CARRETERA ME HA BOTADO EL TORNILLO YA 3 VECES Y HA CONSECUENSIAS ME HA HECHO AVERIAS EN EL MOTOR ,ME ROMPIO EL RADIADOR POLEAS DAMPER CUA Y OTROS Y EL ALTO RIESGO DE TENER UN ACCIDENTE ME PREOCUPA ,EL 6/20/2012 EL SUPERVISOR DE LOS TECNICOS MARIO ANDRADES Y CESAR EN SAN JUAN DE AUTO STOP / MITSUBISHI EN AGUADA, PUERTO RICO YA TIENEN CONOCIMIENTO DEL RECALL Y LOS TECNICOS DE AUTO STOP INSPECIONARON EL VEHICULO A SABIENDAS DE DICHA CAMPAA , ME DIERON POR ESCRITO QUE QUE POR HABER REPARADO EL VEHICULO EN MC/AUTO SERVICE UN MECANICO CERTIFICADO , Y PIDO EL REEMBOLSO DEL DINERO Y ME PIDIERON TODAS LAS FACTURAS DE LAS PIEZAS Y LA LABOR LA CUAL SE LAS ENVIE Y LO HIBAN A EVALUAR COSA QUE NUNCA ME ENVIARON CONTESTACION Y LO LLAMABA EN MUCHAS OCACIONES Y NADA , LUEGO EL 14 DE AGOSTO 2018 EL VEHICULO EN MOVIMIENTO POR LA CARRETERA VOLVIO Y ME BOTO OTRA VEZ EL TORNILLO DEL DAMPER Y ME HIZO UNA AVERIA LA CUAL REPARE EN CENTRO J.VELEZ ID AU-97-50-0083 Y LLEVO LA MONTERO A AUTO STOP / MITSUBISHI Y HABLO CON EL SUPERVISOR MARIO ANDRADE Y ME DIJO QUE YA LA MITSUBISHI MONTERO ERA DEL 1999 Y YA EL RECALL NO LE APLICA Y LE DIJE DE LA CARTA QUE ME ENVIARON LA VEZ ANTERIOR Y ME CONTESTA EL SUPERVISOR DE LOS TECNICOS MARIO ANDRADE QUE ESE DOCUMENTO NO ES VALIDO Y SE LO ENSEE QUE TIENE SU NOMBRE Y SU FIRMA Y ME DIJ
Steering
Filed Aug 25, 2018174,598 milesPR
ALTO RIESGO EN EL TORNILLO DE DAMPER Y CUA , MITSUBISHI MONTERO 199 3,0 LITROS YA A VOTADO YA 4 VECES EL TORNILLO DEL DAMPER Y HA HECHO AVERIAS AL MOTOR Y ME SIENTO INISEGURO EN EL VEHICULO , LA MITSUBISHIEN PR TENEN CONOCIMIENTO DEL RECALL Y LAS VECES QUE HA ROTO LA MONTERO Y NO QUIERE HACERSE RESPONSABLES NECESITO AYUDA , POR FAVOR YA HA SIDO MUCHAS VECES Y ESTO ES UN ALTO RIESGO , SEGUN SUS NORMAS
Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 4, 200888,000 milesNC
TL*THE CONTACT OWNS A 1999 MITSUBISHI MONTERO. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL OUTSIDE THE VEHICLE. SHE ALSO NOTICED A SMALL AMOUNT OF FUEL LEAKING FROM THE LOWER PORTION OF THE FUEL TANK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS A CRACK IN THE FUEL TANK. THE FUEL TANK WAS PREVIOUSLY REPLACED AND UNDER WARRANTY; HOWEVER, THE AUTHORIZED DEALER REFUSED TO HONOR THE WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000. UPDATED 12/30/08 *CN UPDATED 01/02/09. *JB
Air Bags
Filed Feb 2, 200580,000 milesFL
NO PARTS WERE AVAILABLE FOR RECALL#D17 CONCERNING AIR BAG CLOCK SPRING. MASSEY YARDLEY, 772-546-1800. *AK
Engine and Engine Cooling › Engine › GasolineFire1 injured
Filed Jun 15, 200464,000 milesAZ
1999 MONTERO BLEW UP AND CAUGHT FIRE CAUSING 2ND DEGREE BURNS MITSH REFUSES TO RELAEASE RECALL OR SPECIFICATINS TO ME WONT CALL ME BACK OR RESPOND TO LETTERS IT HAS BEEN 4 MONTHS SINCE 1ST CONTACT THEY DID OPEN A CASE FILE BUT THEN REFUSES TO CONTACT ME. *AK
Engine and Engine Cooling › EngineFire1 injured
Filed Apr 5, 200465,000 milesAZ
1999 MITSUBISHI MONTERO BLEW UP ON ME FOR NO REASON MITSH REFUSES TO RELEASE ANY RECALL/SPEC/SAFETY RECORDS TO ME THE VEHICLE WAS A TOTAL RIGHT OFF DID CAUSE SECOND DEGREE BURNS TO MYSELF..FIRE DEPT SAID MAGNESIUM SOMEWHERE IN THE VEHICLE CONTRIBUTED TO THE HIGH RATE OF LOST AND BURN FACTOR. *JB
Power Train › Automatic Transmission
Filed Jul 2, 2003NC
WHILE DRIVING AT LOW SPEED 5 TO 15MPH AUTOMATIC TRANSMISSION JERKED. DEALER INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. CONSUMER INDICATED THAT THE VEHICLE WAS NOT ANY LONGER UNDER WARRANTY.*AK
Electrical System
Filed Mar 19, 2003AL
THE ALARM SYSTEM WENT OFF WITHOUT WARNING AND CAUSED THE VEHICLE TO SHUT DOWN. *JB
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 28, 2002CA
BRAKE ROTORS WARP UNDER NORMAL USE
Suspension › FrontCrash1 injured
Filed Sep 5, 2001PA
HIGHW SPEED OF40MPH VEHICLE SHIFTED WITH HEAVY WHEEL VIBRATION VEHICLE WAS UNSTABLED AND REPORTED THIS COMPLAINT TO THE FACTORY. WHEN MAKIN A TURN IF THERE WAS A CRACK OR POT HOLE IN THE STREET THE VEHICLE HAD A TENDENCY TO SHIFT OFF THE WHEELS LEANING TO LEFT. IF IT RAINS THE VEHICLE WOULD SLIDE TO THE LEFT. *AK
Power Train › Automatic Transmission
Filed Apr 10, 2001DC
CONSUMER IS ABLE TO SHIFT FROM PARK INTO DRIVE WITHOUT APPLYING BRAKES. *AK *JB
Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings
Filed Mar 30, 2001TN
RECEIVED MANUFACTURER'S RECALL NOTICE SR01004 IN THE MAIL.CONTACTED DEALER. TOOK VEHICLE ON DATE. AFTER ARRIVING WAS INFORMED NO PARTS WERE AVAILABLE FOR REPAIRS. HAD CONTACTED MANUFACTURER, AND CUSTOMER SERVICE WAS NOT VERY INFORMATIVE REGARDING PARTS. *AK
Engine and Engine Cooling › Engine
Filed Mar 22, 2001NY
THE DEALER DID NOT REPLACE THE RECALLED (00V-311) FAULTY CRANKSHAFT BOLT BECAUSE IT DID NOT APPEAR TO BE CRACKED, THE CONSUMER FEELS THE BOLT SHOULD HAVE BEEN REPLACED AND THAT THE DEALER SHOULD NOT WAIT UNTIL THE COMPONENT FAILS. NLM
Suspension › Rear
Filed Feb 26, 2001NC
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Power Train › Automatic Transmission
Filed Nov 29, 2000KY
CONSUMER WAS DRIVING 50-55MPH AND WHILE TRYING TO CHANGE GEARS, VEHICLE SUDDENLY STOPPED. VEHICLE HAD 30 THOUSAND MILES ON IT. WHEN DEALER WAS CONTACTED, DEALER NOTED THAT TRANSMISSION FAILURE WAS CAUSED BY REGULAR WEAR AND TEAR AFTER ONLY 30 THOUSAND MILES. *AK
Electrical System › 12v/24v/48v Battery
Filed May 1, 2000CA
BATTERY EXPLODED. DENTED HOOD AND SPRAYED ACID EVERYWHERE. NO REASON FOR THE EXPLOSION GIVEN. *AK
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 23, 2020. Source: NHTSA Office of Defects Investigation.