Owners filed 74 complaints about this vehicle with federal regulators, most often about the suspension › front. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension › Front
6
1
0
0
Suspension
6
0
0
0
Unknown or Other
4
0
0
0
Service Brakes, Hydraulic › Foundation Components
4
0
0
0
Engine and Engine Cooling › Engine › Gasoline
4
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
3
0
0
0
Wheels
2
0
0
0
Vehicle Speed Control
2
1
0
6
Structure › Body › Bumpers
2
1
0
0
Structure
2
0
0
0
4 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module20V035000
Filed Jan 23, 202018,123 vehiclesMitsubishi Motors North America, Inc.
Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 1998-2000 Montero vehicles. These vehicles were equipped with Non-Azide Driver air bag Inflators (NADI) and do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Risk. In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy. MMNA will notify owners, and dealers will replace the air bag inflator, free of charge. The recall began February 25, 2021. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-001.
Defect. CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy. MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings98V220000
Filed Sep 9, 199861,800 vehiclesMitsubishi America
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FRONT BRAKE LINES CAN DEVELOP PIN HOLES DUE TO CHAFFING AGAINST THE EDGE OF THE PASS-THROUGH HOLE IN THE INNER FENDER.
Risk. BRAKE FLUID CAN LEAK RESULTING IN DETERIORATED BRAKING PERFORMANCE AND ILLUMINATION OF THE BRAKE INDICATOR LAMP.
Remedy. DEALERS WILL INSPECT THE FRONT BRAKE LINES FOR SIGNS OF WEAR AND ROUTING. IF THE LINES ARE NOT CORRECTLY CENTERED IN THE PASS-THROUGH HOLE, THE LINES WILL BE REPOSITIONED BY BENDING SLIGHTLY TO CORRECT. IF THERE IS EVIDENCE OF BRAKE LINE WEAR, THE BRAKE LINE WILL BE REPLACED.
Unknown or Other98V205000
Filed Sep 2, 199860,243 vehiclesMitsubishi America
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH ACCESSORY CARGO MATS IN THE THIRD-SEAT AND CARGO AREA. THIS CARGO MAT INTERFERES WITH THE LATCHING INTEGRITY OF THE FOLDING THIRD SEATS.
Risk. IN THE EVENT OF A CRASH, AN OCCUPANT OF THE THIRD SEAT MAY NOT BE PROPERLY RESTRAINED AND COULD BE EJECTED FROM THE VEHICLE.
Remedy. DEALERS WILL INSPECT THE THIRD-SEAT LATCH AND STRIKER. A RECTANGLE WILL BE REMOVED FROM THE CARGO MAT AROUND EACH STRIKER TO PROVIDE ADEQUATE STRIKER CLEARANCE AND PROPER LATCHING.
What owners reported
Newest filings
Air Bags
Filed May 6, 2021PR
AT THE MOMENT THE ONLY SITUATION THAT I HAVE HAD WITH THE MITSUBISHI AIRBAG RECALL IS THAT WHEN I CALL THE CUSTOMER RELATIONS DEPARTMENT THEY SAY THEY DO NOT HAVE THE PARTS, THAT SUPPOSEDLY THE MITSUBISHI COMPANY HAS NOT YET SENT THE REPLACEMENT PARTS.....I HAVE TO CALL WITHIN 2 MONTHS TO SEE IF THE PARTS HAVE ARRIVED AT THE REPAIR SHOPS.
Air Bags
Filed Oct 5, 2020CA
TL* THE CONTACT OWNS A 1998 MITSUBISHI MONTERO. THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V035000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine
Filed Aug 22, 2020155,000 milesFL
THE VEHICLE WAS TAKEN TO SOUTHSIDE MITSUBISHI IN ORLANDO AND BECAUSE A MECHANIC NAMED BOB WHO'S BEEN THERE FOR OVER 20 YEARS SAYS IT'S THE ORIGINAL BUT IT'S NOT THE ORIGINAL BOLT THEY DON'T WANT TO HONOR THE RECALL I ARGUED WITH THEM MULTIPLE TIMES.. THE ORIGINAL BOLT IS ME203072, AND THE MONTERO HAS THE SAME BOLT AS THE PAJERO . THIS VEHICLE WITH VIN [XXX] HAD THE BOLT SNAP OFF..IF IT WAS ALREADY FIXED LIKE SOUTHSIDE MITSUBISHI SAID IT SHOULDN'T HAVE SNAPPED. THEY REPEATEDLY DO NOT WANT TO GIVE A STRAIGHT ANSWER AND KEEP TRANSFERRING THE PHONE AROUND. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/Propulsion System
Filed Mar 26, 2020CA
I HAD BEEN EXPERIENCING THE SMELL OF GASOLINE INSIDE THE CAR, STRONGER WHEN I OPEN THE BACK REAR LUGGAGE AREA AND REAR OF MONTERO (CLOSEST TO THE GAS FUEL TANK UNDERNEATH). I DO NOT SEE ANY ACTIVE LEAK ON THE FLOOR. MY CAR HAS NO DAMAGE, SUCH AS BEING REAR ENDED OR BUMPER DAMAGE AT ALL. THE TANK MAY BE DEFECTIVE OR VAPORIZING INTO INTERIOR OF CAR.
Vehicle Speed Control
Filed Jun 17, 2008115,000 milesOR
DRIVING TO STORE I ACCELERATED FROM A STOP SIGN AND CAR CONTINUED TO ACCELERATE AFTER TAKING FOOT OFF GAS PEDAL. TRIED TO STOMP ON THROTTLE TO GET IT UNSTUCK, BUT IT DID NOT WORK. FINALLY AFTER ABOUT A MILE AND A HALF AND SPEEDS PAST 80 MILES PER HOUR THROTTLE RELEASED ON ITS OWN. I HAVE NOT FOUND ANY SAFETY RECALLS ON THIS VERY SCARY MALFUNCTION AND MAKER SAYS TAKE IT TO A DEALER. *TR
Steering › Hydraulic Power Assist System
Filed Apr 5, 200794,000 milesAL
TL*THE CONTACT OWNS A 1996 MITSUBISHI MONTERO. WHILE DRIVING 40 MPH,THE POWER STEERING FAILED. THE MECHANIC STATED THAT THE FRONT CRANK SHAFT PULLEY BOLT DETACHED AND CAUSED THE PULLEY TO WOBBLE. THIS FAILURE WAS ENCOMPASSED IN RECALL # 00V311000. THE DEALER STATED THAT THIS VEHICLE WAS EXCLUDED FROM THE RECALL. HOWEVER, THE CONTACT STRONGLY BELIEVED OTHERWISE. THE CURRENT AND FAILURE MILEAGE WERE 94,000.*AK
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Aug 16, 2006CT
CRANKSHAFT PULLEY BROKE OFF. LOST BELTS, LOST POWER STEERING AND ALTERNATOR POWER . REPAIR SHOP SAYS ENGINE MUST BE REPLACED. *NM
Air Bags › Frontal › Driver Side › Inflator Module
Filed Sep 11, 2005106,000 milesTX
MINOR PROBLEM WITH SWELLING IN DRIVER SIDE AIRBAG, 1998 MITS MONTERO, VIN[XXX]. PURCHASED NEW IN SANTA MARIA CA. THE SWELLING AIRBAG HAS CAUSED CONTINUOUS HORN ACTIVATION. THE HORN HAS BEEN DISCONNECTED. QUESTIONS: DO YOU HAVE ANY OTHER INCIDENTS THAT INDICATE A TREND WHERE THE DRIVER SIDE AIR BAG HAS AFFECTED THE HORN? IS THIS A SAFETY ISSUE? THE DEALER IN SAN ANTONIO SAYS THE AIRBAG STILL WORKS BUT CAN'T BE REPLACED UNDER WARRANTY SINCE THE VEHICLE HAS OVER 100,000 MILES ON IT. REPLACEMENT PART QUOTED IS MR390111, MODULE AIR BAG, D-BROWN, PYRO TYPE FOR $688.33. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags › FrontalCrash2 injured
Filed Nov 10, 200485,000 milesTX
WHILE DRIVING 35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A THREE VEHICLE PILE UP. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MAJOR HEAD INJURIES, AND PASSENGER BROKE HIS SHOULDER. *AK
Engine and Engine Cooling › Engine
Filed May 5, 2004AZ
CRANKSHAFT BOLT BROKE, CAUSING TIMING BELT PULLEY/SPROCKET TO FALL OFF. THIS IS AN INTERFERENCE ENGINE AND COULD HAD CAUSED SERIOUS DAMAGE. THERE HAS BEEN A RECALL FOR THE MONTERO 3.0 ENGINE FOR SAME PROBLEM..WHY NOT THE 3.5? INTEND TO CONTACT THE CORPORATION COMMISSION. VERY POOR DESIGN.*AK
Suspension
Filed Sep 11, 200368,000 milesNH
WHEN VEHICLE EXCEEDS SPEEDS OF 60 MPH STEERING WHEEL VIBRATES. CAUSE OF VIBRATION IS UNDETERMINED. *AK
Vehicle Speed Control › Accelerator Pedal
Filed Aug 28, 20034,800 milesPA
WHILE PASSING ANOTHER VEHICLE AT 60 MPH GAS PEDAL BECAME STUCK AND VEHICLE ACCELERATED TO ABOVE 80 MPH. PUMPING THE BRAKE PEDAL WAS OF NO USE, BUT USING THE EMERGENCY BRAKES EVENTUALLY STOPPED THE VEHICLE.*AK
Exterior Lighting › Brake Lights › Switch
Filed Jan 29, 200349,761 milesID
CRUISE WIL NOT DISENGAGE DUE TO STOP LAMP SWITCH FAILURE
Suspension › Front › Springs › Leaf Spring Assembly
Filed Sep 23, 2002MD
CONSUMER STATES HAD VEHICLE CHECKED BY A DEALER SEVERAL TIMES BECAUSE OF "CLICKING" NOISE. DEALER FINALLY DETERMINED THAT VHEICLE HAD A BROKEN LEAF SPRING WHICH COULD CAUSE TRUCK TO LOSE CONTROL, WHILE TURNING AND FLIP OVER.*JB
Structure › Body › BumpersCrash
Filed Aug 9, 2002CA
IN A FRONTAL HEAD ON COLLISION VEHICLE IMPACTEED ON A TREE, AND IT PUSHED RADIATOR INTO ENGINE, AND FRAME BENT BECAUSE VEHICLE HAD NO BUMPER. NOT SURE IF IT CAME FROM MAUFACTURER WITHOUT IT OR IT WAS REMOVED.*AK
Suspension
Filed Jul 21, 2002GU
STEERING WHEEL "SHIMMIES". TECH CHECKED IT OUT AND COULD FIND NOTHING!*AK
Engine and Engine Cooling › Engine › Gasoline
Filed Jul 6, 2001FL
EVERYTIME VEHICLE REACHES HIGHWAY SPEEDS, ABOUT 55MPH AND UP, VEHICLE WILL END UP STALLING. HAS CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK *SLC
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 1, 2001NJ
WHILE DRIVING COULD STEP ON BRAKE PEDAL AND BRAKES WILL NOT OPERATE. PEDAL WILL GO ALWAY TO GROUND. *AK
Visibility › Defroster/Defogger/Hvac System
Filed Jan 28, 2001LA
AT 55MPH A SMELL OF PLASTIC BURNING WAS SMELLED, THAN A LOUD SOUND WAS HEARD AND LOOKED BACK AND THE WHOLE BACK HATCH GLASS WAS SHATTERED. I THINK THE THINK THE DEFROSTER OVERHEATED. IT LEFTED A ORANGE LOOKING SPOT ON THE GLASS WHERE THE DEFROSTER CONNECTED TO THE GLASS.
Engine and Engine Cooling › Engine
Filed Jan 3, 2001PA
WAS PULLING OUT OFF PARKING LOT AND CRANKSHAFT PULLEY BOLT BROKE OR SHEARED OFF. HAD NO STEERING CONTROL AT 10MPH. JUST MANAGED TO DRIVE VEHICLE TO DEALERSHIP. MECHANIC INDICATED THAT BOLT COULD NOT BE REMOVED FROM CRANKSHAFT. ENTIRE CRANKSHAFT WAS TO BE REPLACED. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 23, 2020. Source: NHTSA Office of Defects Investigation.