Owners filed 253 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling › Engine
40
0
0
0
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
15
0
0
0
Fuel System, Gasoline › Storage › Tank Assembly
14
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
11
1
0
0
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
10
0
0
0
Engine and Engine Cooling › Engine › Gasoline
10
0
1
0
Engine and Engine Cooling › Exhaust System › Emission Control
9
0
1
0
Exterior Lighting › Tail Lights
8
0
0
0
Exterior Lighting › Brake Lights
8
0
0
0
Fuel System, Gasoline › Delivery
7
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly00V419002
Filed Jan 2, 2001394,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE VENT HOSE.
Exterior Lighting › Tail Lights96V253003
Filed Aug 17, 199872,940 vehiclesFord Motor Company
Defect. THE REAR LAMP SOCKET MAY NOT ILLUMINATE BECAUSE THE METAL CAN IN THE LAMP SOCKET MOVES OR SEPARATES FROM THE PLASTIC SOCKET HOUSING.
Risk. THIS CAN RESULT IN MALFUNCTION OF THE STOP OR REAR RUNNING LAMPS. CENTER HIGH MOUNT STOP LAMP FUNCTION IS UNAFFECTED. REAR LAMP MALFUNCTION CAN RESULT IN FOLLOWING DRIVERS NOT BEING ALERTED TO THE SUBJECT VEHICLE'S PRESENCE OR INTENDED ACTIONS, PARTICULARLY IN THE CASE IN WHICH BOTH LAMPS HAVE MALFUNCTIONED.
Remedy. DEALERS WILL INSTALL A REVISED REAR LAMP SOCKET AND WIRING ASSEMBLIES.
Visibility › Windshield94V142000
Filed Aug 1, 199417 vehiclesFord Motor Company
Defect. THE WINDSHIELDS WERE MARKED WITH A "PROTOTYPE" DESIGNATION AND NOT MARKED AS REQUIRED BY FMVSS NO. 205, "GLAZING MATERIALS."
Risk. CONSEQUENCE OF NON-COMPLIANCE: INCORRECT LABELING OF WINDSHIELD MAY CAUSE CONCERN OR CONFUSION ABOUT THE PROTOTYPE DESIGNATION.
Remedy. DEALERS WILL REPLACE THE WINDSHIELDS ON THE AFFECTED VANS.
What owners reported
Newest filings
Steering
Filed Jan 14, 2015200,000 milesGA
TL* THE CONTACT OWNS A 1994 MERCURY VILLAGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL WAS NOT ALIGNED PROPERLY WHICH MADE IT DIFFICULT TO DRIVE IN A STRAIGHT LINE. THE CONTACT INDICATED THAT THE FAILURE PROGRESSED WITH NO WARNING. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO A MECHANIC FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 4/7/15*CN UPDATED 9/15/2017*CN
Fuel System, Gasoline
Filed Apr 6, 2012OR
THE SMELL OF FUEL IS SO STRONG INSIDE THE VAN THAT IT MAKES YOU DIZZY AND SICK. *TR
Engine and Engine Cooling
Filed Jan 26, 2012170,000 milesPA
TL* THE CONTACT OWNS A 1994 MERCURY VILLAGER. THE CONTACT STATED THAT THE EXHAUST MANIFOLD BOLTS FRACTURED, CAUSING A LEAK OF EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 170,000.
TiresCrash
Filed Mar 22, 2010OH
1994 MERCURY VILLAGER, RIGHT FRONT TIRE BLEW. *BF THE CONSUMER SIDESWIPED A TRACTOR TRAILER. OHIO TRAFFIC CRASH REPORT # 10-0501-90 UPDATED 05/03/10 *BF
Engine and Engine Cooling › Exhaust System
Filed Jan 8, 2010IL
WHY WASN'T THE 94 VILLAGER EVER RECALLED FOR EXHAUST STUDS BREAKING OFF? THIS CAUSES EXHAUST GAS TO FILL THE PASSENGER COMPARTMENT. I STILL HAVE THE REAR MANIFOLD LEAKING. I MEASURED 300 PPM C.O. WHILE THE VAN WAS IDLING. I CAN'T AFFORD TO PAY HUNDREDS OF DOLLARS TO GET IT FIXED. *TR
Exterior Lighting
Filed Oct 31, 2009IN
HEADLIGHTS ARE SEVERELY CLOUDED/WEATHERED. THIS GREATLY REDUCES THE AVAILABLE LIGHT WHEN DRIVING AT NIGHT. DEFINITELY A SAFETY ISSUE. HAVE NOT ATTEMPTED ANY REPAIRS YET. *TR
Exterior Lighting › Brake Lights
Filed Jul 18, 200790,000 milesMA
FORD TOLD ME THE VIN DIDN'T SHOW UP ON THEIR RECALL RECORDS. AS A RESULT, THE CAR WAS EITHER REPAIRED ALREADY OR WASN'T SUBJECT TO THE RECALL. ACCORDING TO NHTSA RECALL 96V253003 RECALL THE CAR SHOULD BE INCLUDED IN THE RECALL SINCE IT EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL. THIS PROBLEM HAS NEVER BEEN REPAIRED BY A DEALER. I HAD NO IDEA WHY IT DIDN'T COME UP ON MY VIN . BUT THE CUSTOMER REPRESENTATIVE KEPT SAYING IT WAS NOT IN THEIR RECORDS. *AK
Tires › Tread/BeltCrash
Filed May 9, 2007WI
I OWN A 1994 MERCURY VILLAGER THAT WAS GIVEN TO US BACK IN 2005 AFTER WE LOST EVERYTHING IN HURRICANE KATRINA. COMPLAINED ABOUT THE FIRESTONE SEIBERLING TIRES THAT WERE ON THIS VEHICLE. SEIBERLING TRAILRIDER RADIAL, LT P205 75 R15/MS. I RECENTLY REPLACED THE 2 FRONT SEIBERLINGS TIRES ON APRIL 29, 2007 DUE TO THE FRONT DRIVER'S SIDE HAVING TREAD SEPARATION. I KEPT THE SEIBERLING TIRES ON THE FRONT PASSENGER'S SIDE AS A SPARE. STILL HAD 2 SEIBERLING TIRES ON THE REAR OF THE VEHICLE. WELL, TODAY MY WIFE WAS TAKING MY DAUGHTER TO WORK AND THE DRIVER'S SIDE REAR TIRE HAD A CATASTROPHIC TREAD SEPARATION AT HIGHWAY SPEED. 55 MPH. SHE DID ALL SHE COULD DO TO KEEP THE VEHICLE FROM FLIPPING OFF THE ROAD. SHE MANAGED TO GET THE VAN STOPPED BY CRASHING INTO THE SOFT GRAVEL DITCH, AND NO ONE WAS INJURED. THE DRIVER'S SIDE REAR QUARTER PANEL WAS DENTED AND SCUFFED BADLY FROM THE TIRE DEBRIS, AND THE TREAD THAT FLEW OFF ALSO BROKE THE TAIL LIGHT. THE PLASTIC SHROUD SURROUNDING THE GAS FILLER TUBE INSIDE THE REAR WHEEL WELL BROKE. I HAVE PHOTOS AND THE TIRES AT HOME. PLEASE CONTACT ME IF YOU HAVE ANY FURTHER QUESTIONS. TWO TIRES FAILING IN TWO WEEKS HAS ME CONCERNED. NOW, I HAVE TO REPLACE THE REAR TIRES AS WELL . *AK
Electrical System › Wiring › Front UnderhoodFire
Filed Mar 4, 200792,000 milesMI
ELECTRICAL FIRE, VEHICLE WAS TURNED OFF AT TIME OF FIRE. *JB
Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 22, 2006129,000 milesMD
DT*: THE CONTACT STATED THE SMELL OF GAS WAS NOTICED IN THE CAB OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE FUEL TANK VENT HOSE WAS FAULTY. THERE IS A NHTSA RECALL, # 00V419002, REGARDING THE FUEL SYSTEM; STORAGE; TANK ASSEMBLY. THE VIN WAS NOT INCLUDED IN THE RECALL.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 27, 200697,000 milesMI
MANIFOLD BOLT FAILURE ON A 1994 MERCURY VILLAGER. THIS HAS NOW OCCURRED TWICE. THE FIRST TIME IT WAS REPAIRED BY A NISAN DEALER. *JB
Engine and Engine Cooling › Engine
Filed Sep 4, 2005124,000 milesCA
1) BACKED OUT OF DRIVEWAY AND WAS SITTING IDLING 2) ENGINE STOPPED, TRIED TO RESTART IT AND NOTHING WOULD HAPPEN. ENGINE WOULD TURN OVER BUT SOUNDED DIFFERENT 3) HAD VEHICLE TOWED TO MECHANIC'S GARAGE FOR EVALUATION. LEARNED THAT TIMING BELT HAD BROKEN BUT THE DAMAGE DONE TO CYLINDER HEADS IS THE ISSUE. *JB
Engine and Engine Cooling › Engine
Filed Jun 28, 200522,000 milesTX
CRANKSHAFT FAILED UNDER NORMAL DRIVING CONDITIONS. DEALER REPAIR COST WAS GOING TO BE $4200, ALTHOUGH THE VEHICLE WAS ONLY 3 MONTHS OUT OF WARRANTY WITH LESS THAN 25000 MILES, AND WAS WELL MAINTAINED, AND EVEN THOUGH THIS PROBLEM WAS WELL KNOWN WITH THIS ENGINE. NOTE THAT THIS HAPPENED 8 YEARS AGO, BUT I HAVE ALWAYS WANTED TO FORMALLY DOCUMENT THE PROBLEM, AND JUST FOUND THE NHTSA COMPLAINT SITE.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Oct 17, 200493,000 milesNE
FUEL SUPPLY LINES TO FUEL RAIL STARTED LEAKING AT CLAMP NO SIGN OF HOSE DETERATION, REPLACED ALL RUBBER LINES AND CLAMPS UPTO THE FUEL FILTER. *JB
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 3, 2004CA
MY 1994 MERCURY VILLAGER HAS 26 CYLINDER HEAD BOLTS, ONE OF WHICH APPARENTLY BROKE OFF SPONTANEOUSLY ACCORDING TO MY MECHANIC. AS A RESULT, THE BROKEN PIECE JAMMED THE CAMSHAFT, CAUSING IT TO FRACTURE NEAR THE END (WHERE THE PIN IS LOCATED). THE TIMING BELT REMAINED INTACT. COINCIDENATLY, THIS EVENT OCCURRED THREE DAYS AFTER THE VILLAGER WAS REPAIRED BY THE SAME MECHANIC FOR A FAILED TENSIONER THAT SNAPPED THE 5-MONTH-OLD TIMING BELT.*AK
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 30, 2004CO
PROBLEMS WITH BROKEN EXHAUST MANIFOLD BOLTS.*MR THE CONSUMER EXPRESSES HIS CONCERNS ABOUT HIS VEHICLE'S EXHAUST LEAKS AND BROKEN MANIFOLD BOLTS. THE DEALER DENIED ANY KNOWLEDGE OF THE PROBLEM EVEN THOUGH A SERVICE BULLETIN EXIST TO REPLACE THE OLD BOLTS WITH A STRONGER NEW BOLT. *NM
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 20, 2004CO
PROBLEMS WITH THE EXHAUST MANIFOLD BOLTS ON VEHICLE. *MR THE EXHAUST CYLINDER HEAD DEVELOPED A LEAK THAT BEGAN WHEN THREE OF THE SIX MANIFOLD BOLTS BROKE OFF LEAVING THE EXHAUST SYSTEM ONLY PARTLY ATTACHED TO THE ENGINE. (TWO MORE OF THE MANIFOLD BOLTS HAVE BROKEN OFF) THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
Exterior Lighting › Tail Lights
Filed Jul 7, 2004137,000 milesKY
WHILE BRAKING REAR TAIL LIGHTS FAILED TO WORK. RECALL 96V253000. THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 29, 200492,000 milesME
1994 MERCURY VILLAGER EXHAUST MANIFOLD BOLTS FAILED AND CAUSED EXHAUST LEAK AND WARPING OF EXHAUST MANIFOLD. THIS IS A WIDESPREAD PROBLEM, AND FORD, AND NISSAN (QUEST) ARE NOT HONORING THIS DEFECT. THEY OFFER A DIFFERENT BOLT REPLACEMENT, INDICATING A DESIGN DEFECT. *LA
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Feb 6, 200495,000 milesNJ
A FOUL ODOR OF GAS PERMEATED THROUGHOUT THE VEHICLE. DEALER EXAMINED THE VEHICLE FOUR TIMES, AND COULD NOT FIND THE CAUSE OF THE PROBLEM. CONSUMER DETERMINED THAT A HOSE CONNECTOR WAS LEAKING. *AK
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 2, 2001. Source: NHTSA Office of Defects Investigation.