2000 Mercury Villager

Routine

Owners filed 71 complaints about this vehicle with federal regulators, most often about the throttle and acceleration. It has been recalled 2 times.

Not among the Mercury Villager years to avoid. Which Mercury Villager years to avoid →

When it fails
020k40k60k90k120k200k
45,000 milesMedian miles at failure

38 complaints record an odometer reading. Failures cluster around 30,000–40,000 miles.

Most common 2000 Mercury Villager problems

37 of the 71 complaints (52%) are about the throttle and acceleration.

ComponentReportsCrashesFiresInjuries
Vehicle Speed Control › Accelerator Pedal · throttle and acceleration29
000
Vehicle Speed Control · throttle and acceleration8
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes3
202
Seat Belts › Front › Buckle Assembly2
001
Seat Belts2
000
Air Bags › Frontal · airbags2
203
Visibility › Rear Window Wiper/Washer › Motor1
000
Visibility › Power Window Devices and Controls1
000
Unknown or Other1
000
Suspension › Front › Stabilizer Bar1
000

2 safety recalls

Part 573 reports
Steering › Rack and Pinion00V292001
Filed Oct 10, 200067,200 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

Risk. THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

Remedy. DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Seat Belts00V228001
Filed Aug 18, 2000144,435 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy. DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Seat Belts
Filed Jan 27, 2015108,722 milesID

SEAT BELTS ON 2000 MERCURY VILLAGER ESTATE HAVE LOCKED UP AND WILL NOT RELEASE. CALLED FORD CUSTOMER RELATIONS REGARDING ISSUE AND THEY ARE STATING THEY HAVE NO KNOW ISSUE OR RECALL WITH SEAT BELTS LOCKING UP. REAR SEAT BELTS ARE THE ONES AFFECTED. FORD CUSTOMER RELATIONS IS STATING IT IS OUT OF WARRANTY SO I WILL BE RESPONSIBLE FOR FIXING VEHICLE. *TR

Seat Belts
Filed May 20, 201090,000 milesMI

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) EVENT- EVERY TIME THE FRONT SEAT BELTS ARE USED. FAILURE- SEAT BELTS DO NOT PROBERLY RETRACT AFTER EACH USE. SUBSUQUENT DRIVERS AND PASSENGERS WHO USE THE VEHICLE THEN USE THE SEAT BELTS THINK THEY ARE SAFELY BUCKLED INTO THEIR SEAT---BUT GUESS WHAT!?!--- THEY AREN'T BUCKLED SAFELY AT ALL BECAUSE 12-18" OF UNRETRACTED SEATBELT IS STILL STUCK IN THE SPACE BETWEEN THE DOOR AND THE DOOR FRAME! ENGINEERS EVEN HAVE A NAME FOR IT, "LAZY RETRACTION". AUTO MAKERS KNOW ABOUT IT, THE GOVERNMENT KNOWS ABOUT IT, BUT NOBODY DOES ANYTHING ABOUT IT. MY OLD DODGE CARAVAN DID IT AFTER 70,000 MILES AND NOW MY MERCURY VILLAGER/NISSAN QUEST STARTED DOUNG IT AFTER 90,000 MILES. CORRECT FAILURE- LECTURE THE [XXX] OUT OF MY WIFE, KIDS AND ANBODY WHO WILL LISTEN ABOUT THE USE OF [XXX], DEFECTIVE SEATBELTS THAT NO LONGER RETRACT SO THAT THEY DON'T THINK THEY ARE SAFELY BUCKLED WHEN THEY ARE NOT! NOBODY WIL EVER CONVINCE ME THIS HASN'T CAUSED INJURIES AND PROBABLY COST LIVES. *TR

Electrical SystemFire
Filed Oct 14, 200976,000 milesIN

LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS BEFORE THIS INCIDENT.. *TR

Engine and Engine Cooling › Cooling System
Filed Jun 24, 200840,000 milesGA

THE A/C STOPPED WORKING. *TR

Air Bags › FrontalCrash1 injured
Filed Jun 24, 20088,000 milesGA

I WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING AT ABOUT 45 MPH. I HIT ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF ME. NO AIR BAGS DEPLOYED. *TR

Structure
Filed Jun 4, 2007NC

WE HAVE VERY LITTLE MILEAGE ON OUR MERCURY VILLAGER SPORT VAN AND THE PAINT IS CHIPPING. APPARENTLY, THIS SHOULD NOT BE HAPPENING. IT ACTUALLY NEEDS A COMPLETE PAINT JOB. WE HAVE NEVER HAD A VEHICLE DO THIS. IT WILL RUST IF THIS IS NOT TAKEN CARE OF. WE ONLY HAVE APP. 68,000 MILES ON A 2000 YEAR CAR. *TR

Vehicle Speed Control
Filed Feb 18, 200788,168 milesOK

STICKY ACCELERATOR PEDAL ON 2000 MERCURY VILLAGER. STICKS ABOUT HALF THE TIME CAUSING ABRUPT SURGE INTO TRAFFIC AND DISLODGING OF OCCUPANTS. *NM

Vehicle Speed Control
Filed Feb 1, 2007MI

TL*- THE CONTACT STATED THAT HER 2000 MERCURY VILLAGER HAS ACCELERATION PROBLEMS. WHEN AT A COMPLETE STOP OR AT A LOW SPEED, WHEN SHE TRIED TO ACCELERATE, THE VEHICLE WILL NOT ACCELERATE AS EXPECTED. THE CONTACT STATED THAT SHE HAS TO PUT THE FOOT COMPLETELY TO THE FLOOR FOR THE VEHICLE TO ACCELERATE. SHE HAS REPLACED THE THROTTLE BODY TWICE SINCE SHE OWNED THE VEHICLE. SHE STATED THAT SHE HAD SEVERAL CLOSE CALLS, ALMOST RESULTING IN SEVERAL CRASHES. ALSO, THE STABILIZING LINK WAS CAUSING PROBLEMS WITH THE STEERING. WHEN SHE TURNED LEFT OR RIGHT THERE WAS A NOISE COMING FROM THE FRONT END OF THE DRIVER SIDE WHEEL. IF SHE HIT A HOLE THE VEHICLE MADE A LOUD CLUNKY NOISE. THE CONTACT HAD THE STABILIZER BAR REPAIRED 2/1/07, AND SHE HAS HAD THREE TIRES REPLACED. THE CONTACT STATED THAT DEALERSHIP SAID THE STABILIZER BAR WAS THE CAUSE OF THE TIRES WEARING OUT SO QUICKLY. THERE HAVE BEEN 6 OCCURENCES OF THIS FAILURE. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jan 13, 200745,000 milesNJ

2000 MERCURY VILLAGER HAS COMMON PROBLEM OF GAS PEDAL STICKING AND SPEEDOMETER OUTAGE. BOTH OF THESE ARE SAFETY ISSUES AND NEED TO BE CORRECTED. *JB

Vehicle Speed Control › Accelerator Pedal
Filed Nov 13, 20067,000 milesIL

DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STUCK WHEN DEPRESSED, AND WHEN IT UNSTUCK, THE ADDED PRESSURE CAUSED THE VAN TO LURCH FORWARD. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THERE WAS NOT ENOUGH LUBRICANT ON THE ACCELERATOR PARTS. THE PROBLEM PERSISTED AFTER VISITING THE SERVICE DEALER. UPDATED 12/5/2006 - THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS PURCHASED NEW. *NM

Vehicle Speed Control › Accelerator Pedal
Filed Mar 16, 200656,000 milesMI

ACCELERATOR PEDAL STICKS. *JB

Suspension › Front › Stabilizer Bar
Filed Mar 13, 200685,000 milesMI

FRONT SWAY BAR BUSHINGS FAIL TOO QUICKLY. *NM

Vehicle Speed Control › Accelerator Pedal
Filed Mar 10, 200646,559 milesTX

DT*: THE CONTACT STATED WHILE DRIVING THE ACCELERATOR PEDAL STICKS. ALTHOUGH THE DEALERSHIP WAS ALERTED NO REPAIRS WERE MADE.

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 8, 200630,000 milesPA

WHENEVER RAIN OR DAMP CONDITIONS OCCUR, A CONSTANT SQUEAL IS PRESENT FROM ALL OR SOME OF THE FLYWHEELS ASSOCIATED WITH THE BELT. *JB

Vehicle Speed Control › Accelerator Pedal
Filed Feb 7, 200615,000 milesPA

GAS PEDAL STICKS ON 2000 MERCURY VILLAGER. HAD VEHICLE SINCE 2000. PROBLEM STARTED IN 2002 AND GOT WORSE. WE DEALT WITH IT BUT SINCE MY WIFE WAS DIAGNOSED WITH MS IN 2003, SHE FOUND IT HARD TO DEAL WITH. I DEAL WITH IT, BUT FIND IT VERY ANNOYING. THE PROBLEM IS JUST AS OTHERS DESCRIBE WHERE MOSTLY WHEN STARTING FROM A STOP, THE PEDAL STICKS AND REQUIRES A LOT OF PRESSURE TO RELEASE IT CAUSE HARD STARTS AND BREAKING TRACTION. IT SOMETIMES OCCURS WHILE DRIVING. PROBLEMS OCCURS ABOUT 50% OF THE TIME. *NM

Seats › Front Assembly › Recliner
Filed Feb 7, 200667,702 milesAZ

FRONT PASSENGER SEAT IS POWER CONTROLLED. DURING A HARD BRAKE TO AVOID A COLLISION THE SEAT WENT INTO A FULL RECLINE POSITION. THE SEAT BELT WOULD NOT HAVE RESTRAINED A PASSENGER IF ONE HAD BEEN PRESENT. SEAT WAS WORKING FINE WHEN I WENT TO THE DEALER. COULD THIS HAPPEN AGAIN? WHAT WOULD HAVE CAUSED IT? NOTHING TOUCHED THOSE POWER BUTTONS. CAR IS 2000 MERCURY VILLAGER. MARY HIXSON. *NM

Vehicle Speed Control
Filed Nov 7, 200560,000 milesMS

THE ACCELERATOR PEDAL HAS BEEN STICKING SINCE ABOUT 60,000 MILES. IT NOW HAS OVER 100K. I HAVE LUBED EVERY COMPONENT FROM THE PEDAL TO THE THROTTLE PLATE, BUT IT HAS NOT HELPED. WHEN PULLING AWAY FROM A STOP, THE PEDAL (OR LINKAGE) HANGS AND EXCESSIVE FORCE MUST BE APPLIED, RESULTING IN EITHER WHEEL SPIN OR LURCHING FORWARD. *NM

Air Bags › FrontalCrash2 injured
Filed Aug 23, 2005NY

DT: ON 5/17/05 WHILE ON THE WAY TO WORK AN ACCIDENT OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS EQUIPPED WITH PASSENGER AND DRIVER AIR BAGS. THE AIR BAG LIGHT WAS NOT ON. THE AIR BAG LIGHT HAS NEVER CAME ON. THERE WERE NO RECALLS ON THE VEHICLE AS FAR AS THE OWNER KNOWS. THE VEHICLE WAS TRAVELING ABOUT 50 MPH WHILE ON HIGHWAY. THERE WAS A VEHICLE IN FRONT OF THE OWNER'S CAR WHO STOPPED COMPLETELY AND THEN OWNER HIT THE OTHER VEHICLE IN THE REAR END. THE IMPACT WAS FRONTAL TO THE OWNER'S VEHICLE. THERE WERE NO PREVIOUS PROBLEMS WITH THE VEHICLE. THERE WERE INJURIES. THERE WERE INJURIES TO THE PASSENGER'S CHEST, NECK AND BACK. THERE WAS A POLICE REPORT FILED. THE VEHICLE MANUFACTURER HAS NOT BEEN CONTACTED. THE VEHICLE WAS A TOTAL LOSS. THE OCCUPANTS WERE WEARING SEAT BELTS. *NM *SC

Vehicle Speed Control › Accelerator Pedal
Filed Jul 8, 200535,000 milesNC

ACCELERATOR STICKS WHEN IN IDLE POSITION AND REQUIRES FORCE TO OVERCOME WHICH CAUSES VEHICLE TO JUMP FORWARD. THIS OCCURED WHEN VEHICLE HAD 36,000 MILES AND WAS REPAIRED UNDER WARRANTY. NOW AT 70,000 MILES THE PROBLEM RE-OCCURS. THIS IS A SAFETY PROBLEM BECAUSE THE VEHICLE CAN JUMP FORWARD AND HITA CAR OR PERSON IN FRONT. BRAKES ARE REQUIRED TO BE APPLIED AT THE SAME TIME THE ACCELERATOR IS PUSHED TO PREVENT THE VEHICLE FROM JUMPING FORWARD.

Exterior Lighting › Headlights
Filed Jun 1, 200577,000 milesOH

TWO YEARS AGO I HAD A VEHICLE WARRENTY. I WENT TO THE DEALERSHIP AND HAD THEM REPLACE MY DRIVER SIDE HEADLIGHT. IT WOULD GO ON AND OFF WHILE DRIVING. THE DEALERSHIP NOTICED THE CONNECTIONS WERE MELTED AND REPLACED IT. LAST YEAR THE PASSENGER SIDE HAS BEEN ACTING UP. I HAVE TO POP THE HOOD AND MOVE THE WIRE IN ORDER TO GET TO TO WORK FOR A MINUTE. THIS IS A SAFETY ISSUE NOW BUT MERCURY DOES NOT HAVE A RECALL ON IT. I NEED TO FIX IT BUT CANNOT AFFORD DEALER COST TO DO SO. WILL THIS EVER BE RECALLED?

Vehicle Speed Control › Accelerator Pedal
Filed Mar 23, 200579,265 milesAL

CAME TO A RED LIGHT AND THE ACCELERATOR STUCK. I HAD TO PUSH VERY HARD ON THE BRAKE AND PUT THE VEHICLE IN PARK IN ORDER TO STOP. THIS TYPE OF SITUATION HAPPENED SEVERAL OTHER TIMES. I TOOK THE VEHICLE TO ALEXANDER FORD IN BOAZ, AL. THEY SAID IT WAS THE THROTTLE ASSEMBLY, AND WOULD COST A LOT OF MONEY TO FIX. THE NISSAN DEALERSHIP SAID THAT THEY HAD EXPERIENCED MANY INSTANCES OF THE SAME TYPE OF PROBLEM. THEY ALSO SAID THAT TO THEIR KNOWLEDGE A THROTTLE ASSEMBLY DOES NOT EXIST. A RELATIVE WHO WORKS ON CARS CLEANED THE "BUTTERFLY" AND THIS TEMPORARILY CORRECTED THE PROBLEM. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Mar 22, 200521,000 milesMI

THE ACCELERATOR PEDAL WOULD STICKS INTERMITTENTLY FROM A STOP POSITION. THIS CAUSED THE VEHICLE TO LURCH FORWARD WHEN THE ACCELERATOR PEDAL NEEDED TO BE APPLIED HARDER THEN NORMAL. CONSUMER ANTICIPATED THIS CONDITION MAY CAUSE A VEHICLE CRASH. THE VEHICLE HAS BEEN TO TWO SEPARATE DEALERS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Mar 17, 200554,000 milesPA

THE ACCELERATOR KEPT STICKING TO THE POINT THAT UPON TAKING OFF THE TIRES SQUEALED. CONSUMER TOOK THE VEHICLE TO DEALER FOR SERVICE, AND THE DEALER STATED NOTHING WAS WRONG. THE CONSUMER WAS AFRAID TO DRIVE THE VEHICLE.*AK

Seat Belts › Rear/Other
Filed Mar 7, 2005IL

THE RIGHT REAR SEAT BELTS WERE NOT OPERABLE . THE SEAT BELTS WOULD NOT CLICK OR UNLATCH. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

Seat Belts › FrontCrash1 injured
Filed Mar 4, 2005AZ

DRIVER WAS GOING DOWN HILL WHEN ALL OF A SUDDEN SHE PASSED OUT. SHE THEN NOTICED THAT SHE HAD HIT A LIGHT POLE, AND THE AIR BAGS DID NOT DEPLOY, AS WELL AS THE SEAT BELT DID NOT RESTRAIN HER, WHICH CAUSED HER TO HIT THE STEERING WHEEL.*AK

Structure › Frame and Members
Filed Jan 14, 2005TX

OUR 2000 MERCURY VILLAGER HAS 3 MOTOR MOUNTS THAT NEEDED TO BE REPLACED. IF THESE HAD FAILED I WAS INFORMED THAT THE ENGINE COULD FALL OUT. THE CAR ONLY HAS 65000 MILES ON IT AND HAS BEEN DRIVEN FOR ABOUT 54 MONTHS (BECAUSE WE HAVE 6 PAYMENTS LEFT). THIS IS EITHER POOR ENGINEERING, BAD/DEFECTIVE PARTS OR A COMBINATION OF THE TWO. *JB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 5, 2005MO

INTAKE MANIFOLD LEAKED NUMEROUS EXCESSIVE COOLANT, CAUSING RADIATOR TO BECOME EXTREMELY HOT, AND COULD RESULT IN VEHICLE OVERHEATING. CONSUMER CONTACTED THE MANUFACTURER. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Dec 1, 200440,000 milesOH

THE ACCELERATOR PEDAL WOULD STICK CONSTANTLY WHENEVER THE VEHICLE IS AT A STOP POSITION. THE ACCELERATOR PEDAL WOULD NEED TO BE APPLIED HARDER TO RELEASE THE PEDAL. THIS PROBLEM CAUSED THE VEHICLE TO LURCH FORWARD INTERMITTENTLY. VEHICLE AT THE REPAIR SHOP, AND THE DEALER WAS NOT NOTIFIED.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Nov 24, 200420,000 milesOH

THE GAS PEDAL STICKS QUITE OFTEN. I CANNOT SIMPLY PRESS ON THE PEDAL TO GO, BUT INSTEAD MUST USE FORCE TO ENGAGE GAS PEDAL. *NM

Vehicle Speed Control › Accelerator Pedal
Filed Nov 12, 200440,000 milesFL

INTERMITTENT STICKING GAS PEDAL FORCING DRIVER TO APPLY EXCESSIVE FORCE TO GAS PEDAL TO UN-STICK. WHEN PEDAL IS FORCED TO MOVE, VEHICLE WILL RAPIDLY ACCELERATE. MOST COMMON OCCURRENCE IS WHEN VEHICLE HAS BEEN STOPPED. HAS HAPPENED WHILE ON THE HIGHWAY AT HIGH SPEEDS. TALKED TO OTHER MERCURY VILLAGER OWNERS AND HAVE HEARD OF THE SAME PROBLEM. NO ONE WAS ABLE TO RE-CREATE THE PROBLEM WHILE AT DEALERSHIP OR WITH A TECHNICIAN. *JB

Vehicle Speed Control › Accelerator Pedal
Filed Sep 29, 200436,000 milesTX

2000 MERCURY VILLAGER HAS EXPERIENCED PROBLEMS MULTIPLE TIMES WITH THE ACCELERATOR PEDAL STICKING. WE HAVE ONLY HAD THE VEHICLE APPROXIMATELY 1 YEAR AND THIS HAS HAPPENED IN EXCESS OF 100 TIMES. WE HAVE TAKEN THE VEHICLE INTO THE SHOP AND THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. WHAT CAN BE DONE TO CORRECT THIS PROBLEM AND WHY HASN'T THERE BEEN A RECALL FOR THIS PROBLEM? MY RESEARCH REVEALS SEVERAL COMPLAINTS FOR THIS SAME EXACT PROBLEM. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Sep 27, 2004WI

WHILE APPLYING THE ACCELERATOR PEDAL IT WOULD STAY IN AN UPWARD POSITION, AND WOULD BE HARD TO PRESS DOWN. CONSUMER NOTICED THAT THIS HAPPENED INTERMITTENTLY. BUT VEHICLE WOULD MOVE SOMETIMES ON ITS OWN. CONSUMER WAS ABLE TO APPLY THE BRAKES TO STOP VEHICLE. THEN, DROVE IT TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jul 12, 200435,549 milesWI

ACCELERATOR PEDAL WOULD STICK MAKING IT DIFFICULT TO DEPRESS TO ACCELERATE. UPON FURTHER PRESSURE THE PEDAL WOULD DEPRESS, BUT THEN THE VEHICLE ACCELERATED TOO FAST. THERE WAS NO IN BETWEEN. *LA

Vehicle Speed Control › Accelerator Pedal
Filed Jul 12, 200476,679 milesWI

ACCELERATOR PEDAL STICKS. THIS HAS BEEN A SPORADIC PROBLEM. AT 35,500 MILES, THE DEALER CLEANED THE THROTTLE BODY; BUT PROBLEM HAS BEEN OCCURRING AGAIN AT IRREGULAR INTERVALS. VEHICLE NOW HAS 77,500 MILES, AND DEALER STATES THAT VEHICLE NEEDS NEW THROTTLE BODY AT A COST OF $540.50. *LA

Seats › Mid/Rear AssemblyCrash1 injured
Filed Mar 3, 200481,544 milesMO

THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION WHICH CAUSED THE SECOND ROW PASSENGER SEAT TO DISLODGE FROM THE FLOOR. THE AIR BAGS DEPLOYED DURING THIS ACCIDENT. *NM *NM

Visibility › Power Window Devices and Controls
Filed Jan 30, 2004WA

I HAVE A 2000 MERCURY VILLAGER. THE POWER WINDOWS ON THE DRIVERS SIDE AND PASSENGERS SIDE HAVE ALWAYS HAD TROUBLE AT TIMES GOING UP AND DOWN. THE PASSENGER WINDOW HAS NOT GONE UP OR DOWN FOR A YEAR. THE DRIVERS WINDOW JUST STOPPED WORKING, AS I WAS DRIVING IT WENT DOWN AND WOULD NOT GO BACK UP. THE DEALER IS TELLING ME IT IS THE MOTOR AND WILL BE ABOUT $300 TO FIX. I HAVE HAS OTHER CARS WITH POWER WINDOWS, NEVER HAVING ANY TROUBLE. IT DOES NOT SEEM THAT THIS IS RIGHT, THAT THE POWER WINDOWS SHOULD ONLY WORK FOR 3 YEARS AND THAN HAVE TO HAVE THE MOTOR REPLACED. I HAVE TO HAVE ACCESS TO THE WINDOWS.

Vehicle Speed Control
Filed Jan 23, 200461,000 milesMI

THE VEHICLE'S THROTTLE PLATE BECAME STUCK. AS A RESULT, THE VEHICLE JUMPED FORWARD WITHOUT WARNING. *JB PRESSING HARD ENOUGH TO FREE THE ACCELERATOR CAUSED SUDDEN AND UNEXPECTED ACCELERATION IN REVERSE. *SC

Vehicle Speed Control › Accelerator Pedal
Filed Jan 23, 2004FL

ABOUT 50% OF THE TIME THE ACCELERATOR PEDAL STICKS, AS IF THERE IS SOMETHING BLOCKING IT FROM BEING DEPRESSED. WHEN IT FINALLY RELEASES, THE CAR SHOOTS FORWARD AND THE TIRES SQUEAL. *LA

Vehicle Speed Control › Accelerator Pedal
Filed Dec 16, 200361,000 milesMI

THE VEHICLE'S THROTTLE PLATE BECAME STUCK, WHICH CAUSED THE VEHICLE TO JUMP FORWARD WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB 2000 MERCURY VILLAGER HAS HAD THROTTLE FAILURE THREE TIMES. THROTTLE PLATE BECOMES STUCK WHILE DRIVING CAUSING VEHICLE TO LURCH FORWARD WITHOUT WARNING. FAILURES OCCURRED AT 31,861, 48,831 AND 65,718 MILES.*MR

Vehicle Speed Control › Accelerator Pedal
Filed Dec 16, 200312,000 milesMI

ACCELERATOR PEDAL STICKS WHEN DEPRESSED. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Dec 4, 200350,000 milesNC

GAS PEDAL STICKS. *NLM

Vehicle Speed Control › Accelerator Pedal
Filed Nov 26, 2003TX

ACCELERATOR PEDAL STICKS. DRIVER HAS TO PUT EXCESS PRESSURE ON PEDAL TO UNSTICK WHICH CAUSES UNSAFE "JACKRABBIT" SURGES AND IS A SERIOUS SAFETY HAZARD. *LA

Vehicle Speed Control › Accelerator Pedal
Filed Nov 26, 200330,000 milesIL

ACCELERATOR PEDAL CONSISTENTLY CAUSES VEHICLE TO LURCH FORWARD AFTER YOU ARE ABLE TO DEPRESS PEDAL. *LA

Vehicle Speed Control › Accelerator Pedal
Filed Nov 21, 200340,000 milesKY

THE ACCELERATOR PEDAL STICKS BADLY. WHEN YOU FINALLY MANAGE TO PRESS HARD ENOUGH TO MAKE IT MOVE, IT CAUSES THE VAN TO VIOLENTLY LURCH FORWARD WHICH CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE AND/OR AN ACCIDENT. *LA

Vehicle Speed Control › Accelerator Pedal
Filed Oct 1, 200366,000 milesMA

THE GAS PEDAL STICKS ON CAR LIKE THERE WAS SOMETHING UNDERNEATH, AND HAPPENED MANY TIMES. THE ONLY WAY TO GET IT TO WORK IS TO PRESS DOWN ON THE PEDAL REALLY HARD, WHICH IS UNSAFE. *LA

Seats › Front Assembly › Seat Heater/Cooler1 injured
Filed Aug 30, 20038,000 milesCA

I PURCHASED A 2000 MERCURY VILLAGER BRAN NEW. AT AROUND 8,000 MILES I WOULD GET A SICKLY SWEET SMELL WITH THE AIR CONDITIONER ON. I COMPLAINED BUT NEITHER FORD NOR THE DEALER COULD TELL ME ANYTHING OR FIND ANYTHING. LATER IT GOR SO BAD THE SMELL WAS ON MY BREATH AND IT TRIGGERED A BRONCHIAL INFECTION THAT LASTED FOR THREE MONTHS. SINCE THEN I HAVE FOUND THAT THE DEALER KNEW IT WAS A MOLD BUILD UP IN THE AIR CONDITIONER AND HE HAS BEEN SPRAYING WITH ANANTI FUNGAL TREATMENT. THIS CLEARS IT FOR A WHILE, BUT NOT PERMANENTLY. I NOW HAVE A BATHROOM CLEANER THAT I SPRAYED IN AND THAT SEEMS TO ALSO WORK.*AK

Vehicle Speed Control
Filed Aug 27, 2003VA

TRUCK WAS PARKED AND WITHOUT PRIOR WARNING TRUCK SUDDENLY JUMPED OUT OF GEAR, ACCELERATING DOWN A HILL. *AK

Service Brakes, Hydraulic
Filed Jul 24, 2003CA

INDEPENDENT SHOP REPLACED IN ONE YEAR THE BRAKES. *AK

Equipment
Filed Jun 6, 200328,304 milesCT

HAVE HAD REPEATED FRONT BRAKE WEAR OUT AND NOISE (SQUAEK/GROAN) ON MY 2000 MERCURY VILLAGER SINCE NEW. HAVE HAD 4 SETS OF FRONT BRAKE PADS AND A SET OF ROTORS REPLACED IN ONLY 28,000 MILES. DEALER SAYS THERE IS NOTHING WRONG. THE OTHER TWO MERCURY VILLAGERS THAT I'VE OWNED (1996 AND 1998 MODELS) DID NOT HAVE THIS PROBLEM.*AK

Visibility › Rear Window Wiper/Washer › Motor
Filed Feb 3, 200333,000 milesOH

THE CONSUMER HAS EXPERIENCED THE FOLLOWING: REAR WIPER HANGS-WON'T CLEAR THE GLASS(TO OPEN REAR HATCH GLASS)-MOTOR INOPERATIVE, ACCELERATOR STICKS-HAS TO KEEP TAPPING IT TO LOOSEN, THE REAR BENCH SEAT RECLINER WILL LET GO AND SEAT WILL COLLAPSE, THE LEFT HANDLE IS LOOSE, AND THE REAR SEAT LATCH IS BINDING/COLLAPSING.

Complaints 1-50 of 71, newest first, reproduced as filed.

Across model years

Worst on record: 1993
YearComplaintsRecallsFiresDeathsAssessment
200218000Routine
200120100Routine
2000 — this page71210Routine
1999185430Routine
199883200Routine
1997125311Fatalities reported
1996188270Routine
1995367373Fatalities reported
1994253360Above average
19934145300High concern
19921000Routine

Compare every Villager year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 10, 2000. Source: NHTSA Office of Defects Investigation.