Page 4 of 9 · complaints 151–200 of 414

1993 Mercury Villager complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →

Seat Belts › Front › Retractor
Filed Sep 22, 1999OH

THE FRONT PASSENGER SIDE RESTRAINT DOES NOT PULL OUT. THE DEALER HAS REPLACED THE RETRACTOR AND THE PROBLEM STILL EXISTS. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Sep 15, 1999FL

VEHICLE EXPERIENCING FUEL LEAKEAGES FROM FUEL FILLER NECK. MANUFACTURER HAS BEEN NOTIFIED. *YC

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 8, 1999MI

ENGINE MANIFOLD BOLTS CAME OFF, CAUSING LEAKAGE AT THE EXHAUST. CONSUMER ALSO NOTDE THAT ONE OUT OF FOUR BOLTS WAS HOLDING THE EXHAUST SYSTEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 8, 1999PA

THE BOLTS ARE BREAKING OFF FROM THE EXHAUST MANIFOLD, CAUSING EXHAUST FUMES TO COME INTO THE PASSENGER'S COMPARTMENT. THE DEALER HAS BEEN NOTIFIED. MANUFACTURER HAS ALSO BEEN NOTIFIED. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 8, 1999MA

WHEN TRAVELING CONSUMER NOTED A NOISE. CONTACTED THE DEALER, THE DEALER DETERMINED THE CAUSE OF THE NOISE WAS A BROKEN BOLT WHICH HOLDS THE EXHAUST TO THE CYLINDER HEAD. DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Sep 5, 1999DE

LOCKS WILL AUTOMATICALLY LOCK AND UNLOCK ON THEIR OWN. ALSO WILL SOMETIMES LOCK WHILE TRYING TO EXIT VEHICLE AFTER UNLOCKING THEM SEVERAL TIMES. VERY DANGEROUS IF NEEDED TO FLEE VEHICLE QUICKLY.

Structure › Body › Door
Filed Sep 3, 1999OH

POWER DOOR LOCKS, LOCK BY THEMSELVES. UPON UNLOCKING DOORS WITH KEYS, I'VE HAD TO KEEP KEYS IN THE UNLOCK POSITION TO OPEN DOOR. WHEN INSIDE, I HAVE TO HOLD THE UNLOCK BUTTON DOWN WHILE OPENING THE DOOR. THIS IS VERY FRUSTRATING AND CAN BE VERY DANGEROUS IN AN EMERGENCY SITUATION. *AK

Structure › Body › Door
Filed Aug 31, 1999AR

AUTOMATIC DOOR LOCKS AUTOMATICALLY, PASSENGERS GET LOCK IN AND OUT OF THE VEHICLE. *ET

Engine and Engine Cooling › Exhaust System
Filed Aug 19, 1999WA

1. POWER LOCKS STUCK ON UNLOCK AND COULD NOT USED KEY OR MANUEL LOCK TO SECURE VEHICLE. 2) MANAPHOLED AND BOLT FAILED WAL DRIVEING. I WAS TOLD BY THE DEALER THAT THIS IS A REACURRING PROBLEM WITH THE VILLIAGERS. THIS COULD CASE ENGINE TO FAIL

Electrical System › Wiring › Front UnderhoodFire
Filed Aug 17, 1999MD

WHILE DRIVING THE VEHICLE THERE WAS A FIRE UNDER THE HOOD AREA. THIS HAPPENED WITHOUT WARNING. DEALER COULD NOT DETERMINE WHAT CAUSED THE FIRE. THE VEHICLE HAS NOT BEEN REPAIRED. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 10, 1999TX

HAD TAKEN VEHICLE FOR SERVICE & MECHANIC NOTICED EXHAUST MANIFOLD WAS CRACKED. THIS WAS DUE TO WEAK MOTOR MOUNTS. MOTOR MOUNTS HAVE BEEN REPLACED SEVERAL TIMES. MANUFACTURER WAS NOTIFIED & KNEW ABOUT THE MOUNTS. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 23, 1999NY

READ MANIFOLD BOLT IS MISSING. COLE MUFFLER IN ALBANY INDICATES THAT THEY HAVE SEEN SEV ERAL MERCURY VILLAGERS WITH THE SAME PROBLEM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 13, 1999GA

OWNER HEARD A POPPING NOISE COMING FROM ENGINE COMPARTMENT. LATER ON THERE WAS A LOUD EXHAUST NOISE FOLLOWED BY EXHAUST FUMES LEAKING INTO THE VEHICLE. THE BOLTS THAT HOLD THE EXHAUST MANIFOLD WERE FOUND TO BE BROKEN BY TECHNICIAN AT DEALERSHIP. BOLTS WERE REPLACED AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 30, 1999TX

EXHAUST LEAK DEVELOPED DUE TO BROKEN EXHAUST MANIFOLD STUD(S). WAS TOLD BY MORE THAN ONE AUTO MECHANIC THAT THIS SHOULD NOT HAVE HAPPENED ON A SIX YEAR OLD VEHICLE. *AK

Exterior Lighting › Tail Lights
Filed Jun 24, 1999CT

NHTSA CAMPAIGN ID NO. 96V253003 COVERED SAME ISSUE FOR 1994-1996 MANUFACTURED VEHICLES. IDENTIFIED VEHICLE CAME OFF THE LINE IN NOVEMBER 1993. FORD MOTOR CO. HAS DENIED MY REQUEST TO COVER REPAIR CHARGES OF $312.42. THE TAIL LAMP SOCKET ASSY (F6XY-13411-AB)WAS THE IDENTICAL REPLACEMENT PART UTILIZED FOR THE RECALL. I AM FILING A FORMAL WRITTEN COMPLAINT WITH FORD MOTOR CO. IT IS MY OPINION THAT THE RECALL ANNOUNCED IN 1996 DID NOT GO BACK FAR ENOUGH. *AK

Power Train › Axle Assembly
Filed Jun 7, 1999NY

WHILE COMING TO A STOP AT 15 MPH TRANSAXLE BLEW UP FOR NO REASON. VEHICLE HAS BEEN TAKEN TO REPAIR SHOP, AND NO POSSIBLE CAUSE HAS BEEN FOUND. *AK

Engine and Engine Cooling › Exhaust System
Filed Jun 6, 1999OH

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Engine and Engine Cooling › Engine
Filed Jun 2, 1999MI

WHILE DRIVING AT 65 MPH, WITHOUT PRIOR WARNING, CRANKSHAFT BROKE IN HALF BEHIND THE FRONT PULLEY. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 1, 1999TX

EXSTIMATED REPAIR $4,000.00. NO SAFETY DEFEC TINDICATED IN THE SUMMARY. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 31, 1999CA

BROKEN STUD ON EXHAUST MANIFOLD LEADS TO EXHAUST LEAK AND INCREASE IN CARBON MONOXIDE LEVELS IN PASSENGER COMPARTMENT, DECREASE IN PERFORMANCE, AND POSSIBLE FURTHER DAMAGE TO EXHAUST SYSTEM. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed May 22, 1999NJ

THE MILEAGE I HAVE IS NOT SO GREAT THAT A MASTER CYLINDER SHOULD NEED REPLACMENT ON A 1993 VEHICLE. IT IS NOTEWORTHY THAT THERE IS A SAFETY RECALL ON 1993 VILLAGERS, BUT NOT ON MY VIN ACCORDING TO THE DEALER, YET I HAVE A MASTER CYLINDER DEFECT. MAYBE MY VIN SHOULD BE IN THE RECALL. *AK

Visibility › Glass, Side/Rear
Filed May 21, 1999OK

REAR WINDOW EXPLODED WHEN CONSUMER TURNED ON REAR WINDOW DEFOGGEDER; CAUSING SHATTERED GLASS TO BLOW OUT, AS WELL AS IN. DEALER NOTIFIED AND INFORMED CONSUMER TO CONTACT NHTSA. *AK

Fuel System, Other
Filed Apr 13, 1999PA

RAW GAS ODOR THROUGH WHOLE VAN. *MJS

Power Train
Filed Apr 9, 1999NE

ODOMETER FAILED WHILE ON HIGHWAY. SPEEDOMETER CONTINUES TO WORK CORRECTLY.

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 7, 1999OR

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 25, 1999OH

ABS BRAKING SYSTEM MALFUNCTIONED DUE TO THE ABS CONTROL UNIT FAILURE WHICH CAUSED THE WHEELS TO LOCK UP AND EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 17, 1999PA

MECHANIC STATES 4 MANIFOLD STUDS ARE SHEARED OFF CAUSING EXHAUST TO LEAK INTO VEHICLE. MECHANIC STATES HAVE SEEN MANY VILLAGERS WITH THIS PROBLEM. DEALER CALLED COULD ONLY REPAIR AT MY COST NO RECALL AT THIS TIME

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 21, 1999CA

MERCURY SERVICE CLAIMS THAT THE REPLACED BROKEN BOLTS NEEDED TO SECURE THE EXHAUST MANIFOLD TO THE ENGINE BLOCK ARE NOT PART OF THE EXHAUST SYSTEM AND ARE NOT COVERED BY THE NEWLY EXTENDED 7/70 WARRANTY FOR EXHAUST MANIFOLD DEFECTS. I FEEL THAT FORD IS TRYING TO CIRCUMVENT THE NHTSA, AND AVOID ITS RESPONSIBILITY BY INVENTING THIS LOOP HOLE, SO AS TO NOT REIMBURSE THE $300 REPAIR WORK. I BELIEVE A RECALL OF THESE BOLTS USED TO SECURE THE MANIFOLDS MAY BE THE ONLY SOLUTION. *AK

Engine and Engine Cooling › Exhaust System
Filed Feb 20, 1999GA

STRONG RAW GAS ODOR AND SULPHUR ODOR ENTERS VEHICLE CABIN THROUGH VENTS WHEN CAR IS AT A STOP LIGHT. ODOR IS SO STRONG THAT YOU MUST OPEN THE WINDOWS TO AVOID PASSING OUT. FORD CONFIRMS THE PROBLEM, BUT SAYS THERE IS NO REPAIR PROCEDURE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Feb 18, 1999IL

BRAKES FAILED TO RESPOND AS VEHICLE WAS MOVING AT ABOUT 10 MPH, APPROACHED RED LIGHT AT INTERSECTION. DRIVER COULD FEEL PRESSURE IN BRAKE PEDAL, BUT VEHICLE WOULD NOT SLOW DOWN DESPITE FULL FORCE APPLIED TO THE BRAKE PEDAL BY THE DRIVER. THE VEHICLE ENTERED THE ENTERED THE INTERSECTION, AND WAS STRUCK BY ANOTHER VEHICLE, LEAVING BOTH VEHICLES UNDRIVABLE. THE DRIVER OF THE VILLAGER SUSTAINED A HEAD INJURY, AND WAS TAKEN BY AMBULANCE TO A LOCAL HOSPITAL FOR TREATMENT. PRIOR TO THE ACCIDENT, DRIVER HAD NOTICED THE VILLAGER'S ABS OPERATION WAS INTERMITTANTLY VERY ROUGH, AND TENDED TO INTERRUPT FOR ABNORMALLY LONG INTERVALS DRIVER'S EFFORTS TO BRAKE. WHEN THOSE BRAKING PROBLEMS WERE REPORTED TO THE DEALER, DEALER RESPONDED THAT THIS WAS NORMAL FOR THE VILLAGER, AND THERE WAS NOTHING HE COULD DO TO DIAGNOSE THE PROBLEM UNLESS THE "ABS WARNING LIGHT" ON THE DASH CAME ON AND STAYED ON. LESS THAN TWO MONTHS (AND ABOUT 2000 MILES) PRIOR TO THE ACCIDENT, THE DRIVER HAD BRAKE PADS AND HYDRAULIC SYSTEM (BUT NOT THE ABS CONTROLS) CHECKED BY A LOCAL BRAKE REPAIR SHOP. THE SHOP DECLARED THE SYSTEM TO BE IN GOOD OPERATING CONDITION AT THAT TIME. *AK

Power Train › Automatic TransmissionCrash
Filed Feb 16, 1999NC

VEHICLE WAS IN PARK POSITION WITH ENGINE RUNNING FOR ABOUT 3 MINUTES WHEN IT SUDDENLY JUMPED OUT OF GEAR INTO REVERSE, CAUSING THE RUNAWAY VEHICLE TO HIT A PARKED VEHICLE. *AK

Exterior Lighting
Filed Feb 8, 1999CA

CORROSION WITHIN THE TAIL LIGHT SOCKET DUE TO POOR SEAL IN REFLECTOR HOUSING CAUSED BRAKE LIGHT TO FAIL.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 5, 1999NY

EXHAUST MANIFOLD BOLTS FAILED.

Visibility › Glass, Side/Rear
Filed Jan 25, 1999NY

WINDOW GLASS BROKE WITHOUT ANY PROVOCATION ON TWO OCCASIONS.

Visibility › Glass, Side/Rear
Filed Jan 18, 1999NJ

WHILE SHOVELLING SNOW, THE CAR WAS WARMING UP WITH THE DEFROSTER AND HEATER ON. AFTER 15MIN. THE POP-UP WINDOW ON THE REAR DOOR BLEW OUT. NO ONE WAS IN OR NEAR THE CAR. I FEEL THERE WAS A MANUFACTURING DEFECT AS THIS SHOULD NOT HAPPEN TO ANY CAR. MANUFAC

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Dec 29, 1998CA

WHEN FILLING GAS, GAS WOULD START TO LEAK JUST BEFORE THE PUMP AUTOMATIC SHUTS OFF. IF STOP FILLING ABOUT 1 GALLON SHORT OF FULL, NO LEAK OCCURS. HOWEVER, IF PARK CAR AT AN INCLINE, GAS WOULD LEAK INDICATING THAT FUEL FILLER HOSE HAS CRACK AT TOP. THIS IS SIMILAR TO AN EARLIER RECALL FOR VEHICLES MANUFACTURED ON AN EARLIER DATE. I JUST NOTICED THIS SO I DO NOT KNOW WHETHER THE FAILURE IS IN EXISTENCE SINCE DATE ONE OF MY PURCHASE. I STRONGLY FEEL THAT THERE SHOULD BE A WIDER RECALL FOR THIS VEHICLE AS A FIRE MAY RESULT FROM THIS.

Engine and Engine Cooling › Engine
Filed Dec 23, 1998FL

BOLTS THAT HOLD THE ENGINE MANIFOLD BROKE OFF WHILE DRIVING, AND THE CONSUMER SMELLED FUMES COMING INTO THE VEHICLE AND FROM THE ENGINE COMPARTMENT. *AK DEALER WAS CONTACTED BUT, CONSUMER WAS RESPONSIBLE FOR REPAIRS BECAUSE VEHICLE HAD EXCEEDED WARRANTY MILEAGE. *TT

Engine and Engine Cooling › Exhaust System
Filed Dec 22, 1998AK

THIS IS THE THIRD TIME THE EXHAUST MANIFOLD HAS STARTED LEAKING. LAST WEEK, I WAS NOTIFIED BY MAIL THAT THE WARRANTY WAS EXTENDED TO 7 YEARS OR 70,000 MILES AND IMMEDIATELY BROUGHT THE CAR IN FOR REPAIRS. THE DEALER REFUSES TO REPAIR THE CAR DUE TO HAVING 71,000 MILES ON THE ODOMETER. DEALER ADMITS THAT THE CAR MUST HAVE HAD DEFECT DURING THE TIME THE CAR WAS IN WARRANTY BUT THE WARRANTY HAD NOT BEEN ANNOUNCED YET. I HAVE PROTESTED TO THE REGIONAL SERVICE REPRESENTATIVE THAT THE DEFECT SHOULD BE COVERED.

Unknown or Other
Filed Dec 15, 1998MN

THE EXHAUST MANIFOLD STUDS(LEFT SIDE)BROKE FIRST. WE WERE REQUIRED TO FIX FOR $170. NEXT THE EXHAUST MANIFOLD CRAICKED AND IT WAS REPLACED. FINALLY THE RIGHT SIDE MANIFOLD STUDS BROKE IN LATE 1998 AND WE HAD TO REPLACE THOSE FOR AROUND $200. THERE ARE NUMEROUS COMPLAINTS IN YOUR DATABASE ALREADY REGARDING THIS SAME PROBLEM. SOME INVOLVED EXHAUST LEAKING INTO THE PASSENGER CABIN WHICH IS VERY DANGEROUS. I WOULD RECOMMEND AN INVESTIGATION WITH FORD BEING REQUIRED TO FIX AND REFUND OWNERS FOR THIS RESOLVING THIS OBVIOUS DEFECT IN THEIR EXHAUST SYSTEM.

Exterior Lighting › Brake Lights
Filed Dec 7, 1998IL

RECALL OF BRAKE LIGHT SOCKETS DENIED DUE TO VIN.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 18, 1998MI

IE98098 EXHAUST LEAKAGE; TWO OF THE SIX BOLTS THAT HOLD THE EXHAUST MANIFOLD HAVE POPPED OFF. THE DEALER IS AWARE OF THE PROBLEM. DEALER WILL NOT CORRECT FREE OF CHARGE. *AK

Seat Belts
Filed Nov 18, 1998CA

SEATBELT, SHOULDER, REFUSES TO RETURN TO UPPER POSITION. CANNOT USE IN THIS FASHION. IS THERE A SAFETY BULLETIN/SAFETY RECALL ON THIS PART? PASSENGER SIDE STILL FUNCTIONAL.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Nov 10, 1998AL

BRAKE CALIPERS ARE STICKING IN THE CLOSED POSITION, CAUSING THE BRAKES TO OVERHEAT, RESULTING IN BRAKE FAILURE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 9, 1998PA

THE STUDS THAT HOLD THE EXHAUST MANIFOLD TO THE ENGINE HAVE COME OUT. REPAIRS DONE AT DEALER AT OWNER'S EXPENSE, SAME PROBLEM OCCURRED SHORTLY AFTERWARD. OWNER MUST PAY FULL PRICE FOR ANOTHER REPAIR TO BE DONE BY DEALER, THEY ARE NOT BACKING UP THE PRODUCT OR THE PREVIOUS WORK DONE. *AK *ML

Engine and Engine Cooling › Exhaust System
Filed Nov 2, 1998NY

EXHAUST MANIFOLD BOLTS OR STUDS WERE COMPLETELY BROKEN AND THE ENGINE MAKES A HISSING AND FLUTTERING NOISE. ALSO EMITS UNSAFE EXHAUST FUMES WHICH ENTER INTO THE INTERIOR OF THE VAN.

Electrical System › Wiring › Interior/Under DashFire
Filed Oct 29, 1998IL

WHILE THE VEHICLE WAS PARKED IN THE GARAGE IT CAUGHT ON FIRE IN THE ELECTRICAL STORAGE POWER DISTRIBUTION. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 15, 1998CA

DEFECTIVE MANIFOLD BOLTS BROKE.

Electrical System › Wiring › Interior/Under DashFire
Filed Oct 9, 1998IL

WHILE THE VEHICLE WAS PARKED IN THE GARAGE IT CAUGHT ON FIRE IN THE ELECTRICAL STORAGE POWER DISTRIBUTION COMPARTMENT. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Sep 28, 1998NJ

GAS SPILLED/LEAKED ONTO GROUND WHEN TANK WAS FILLED. DEALER STATES THAT SEAM OF FUEL TANK WAS SPLITTING AND NEEDED TO BE REPLACED.

Fuel System, Gasoline › Carburetor System
Filed Sep 21, 1998PA

INTAKE MANIFOLD BOLTS SHEARED OFF. UNDERSTAND THAT THIS IS A COMMON PROBLEM AND POORLY DESIGNED PART BY FORD. BELIEVE THIS PART WARRANTS A RECALL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1993 Mercury Villager → · Every Villager year → · How the figures are calculated →