Page 3 of 9 · complaints 101–150 of 414

1993 Mercury Villager complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 31, 2000PA

THE VEHICLE WAS MAKING A NOISE & HAD A EXHAUST LEAK.THE LONGER IT WAS DRIVEN IT GOT LOUDER & WORSE. MECHANIC SAW THAT BOLT BROKE OFF & ENGINE HAD TO BE DROPPED TO GET BOLT OUT. PROBELM HAS REOCCURED. CONSUMER HAS BEEN TOLD THERE IS A PLATE IN THERE THAT CAUSES THE BOLTS TO SNAP.*AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Aug 25, 2000MI

WHEN TANK IS FULL CAN SMELL STRONG GAS FUMES COMING FROM OUTSIDE OF CAR. CONSUMER THINKS ITS RELATED TO THE FILLER NECK.*AK THE STRONG GAS FUME IS CAUSED BY DETERIORATING VENT HIOSE . *YH

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 24, 2000CT

BOLTS THAT CONNECT MANIFOLD TO ENGINE BLOCK HAVE SHEARED OFF, CAUSING EXHAUST TO LEAK INTO ENGINE COMPARTMENT. DEALER HAS NOT SEEN VEHICLE. *AK CONSUMER STATES THAT WHEN THE HEATING SYSTEM OR AIR CONDITIONER IS IN USE, THE EXHAUST FUMES ARE DRAWN INTO THE VENTILATION SYSTEM WHEN THE FAILURE ABOVE OCCURRED. *SLC

Engine and Engine Cooling › Exhaust System
Filed Aug 18, 2000LA

SOON AFTER PURCHASING VEHICLE, STARTED SMELL EXHAUST AND GAS SMELL. DEALERSHIP CHANGED A BROKEN EXHAUST BOLT. SAME THING HAPPEN ABOUT SIX MONTHS LATER. AFTER THREE OR FOUR TRIPS FOR SAME PROBLEM, DEALER CHANGED EXHAUST MANIFOLD. PROBLEM RESURFACED AFTER ABOUT THREE YEARS. TOOK VEHICLE TO ANOTHER SHOP TO HAVE BOLTS CHANGE AGAIN. AFTER ABOUT THREE MONTHS, PROBLEM IS BACK AGAIN. ONE OF MY CO-WORKERS HAVE SAME MODEL WITH THE SAME PROBLEM. WAS TOLD BY A MECHANIC THAT THIS IS A COMMON PROBLEM. SOME OF THE STUDS COULD NOT BE REMOVED. MECHANIC INFORMED ME THAT FORD USES A MANIFOLD WITH TWO SETS OF HOLES BECAUSE OF THE BOLT PROBLEM. HE USED THE SECOND SET OF BOLT HOLES ONLY TO HAVE THE BOLTS BREAK OFF AGAIN. IS THERE A FIX OR RECALL IN EFFECT TO CORRECT THE PROBLEM. PLEASE RESPOND.

Latches/Locks/Linkages › Tailgate › Latch
Filed Aug 17, 2000KS

WHILE DRIVING AND HIT A BUMP DOOR OPENED AND LIGHT CAME ON. IT DID NOT COME OPEN, BUT IT WAS LOOSE ENOUGH TO GIGGLE. CONSUMER HAS BEEN TO DEALER 3 TIMES FOR SAME PROBLEM, DEALER KEPT SAYING THEY HAVE ADJUSTED. CONSUMER'S SIDE SLIDE DOOR WON'T OPEN, AND THIS WAS THE SECOND TIME. CONSUMER HAS HAD THIS PROBLEM WITH DOOR NOT OPENING. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 12, 2000IL

THE FUEL OVERFLOW HOSE BROKE ON MY 1993 MERCURY VILLAGER. THIS CAUSED A FUEL LEAK AND A PUDDLE OF RAW GAS IN MY ATTACHED GARAGE. LUCKILY, WE NOTED IT AND MOVE THE VEHICLE OUTSIDE AND CLEANED THE FUEL UP. THE MECHANIC STATED THAT HE HAD REPLACED ABOUT 8 OF THESE HOSES IN THE PAST COUPLE OF YEARS, 3 THIS YEAR ALONE. THIS IS A VERY DANGEROUS CONDITION.

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Aug 11, 2000PA

TRANSMISSION NEEDED TO BE REPLACED AT 51150 MILES. 1 YR LATER MORE WORK WITH TRANSMISSION HAD TO BE DONE, POSSIBLY DUE TO TRANSMISSION COOLER. *AK TRANSMISSION FAILED TWICE DUE TO FAULTY COOLER AND THE OWNER OF THE VEHICLE IS SEEKING REIMBURSMENT FOR THE TRANSMISSIION WORK. *YH

Tires
Filed Aug 7, 2000FL

ONE OF MY OEM GENERAL TIRES PEELED LIKE THE ATX AT ABOUT 35K MILES. GENERAL TIRE HAD ME SEND IN ALL 4 TIRES FOR EVALUATION, WHEREUPON THEY OFFERED TO PAY HALF THE COST OF ANY MAKE TIRES, ALONG WITH THE BODY DAMAGE THAT HAD ENSUED FROM THE PEELED THREAD WHIPPING THE SIDE OF MY VEHICLE AT 50MPH. NHTSA SHOULD ISSUE REGULATION OR AT LEAST WARNINGS FOR TIRES WHICH MAY BE AT RISK IN HOT STATES LIKE FLA, WHERE THE TIRE CONSTRUCTION IS POOR SUCH AS LACKING A NYLON BELT ETC.. WE ONLY HAD PROPERTY DAMAGE, BUT RISKED BEING RUN OVER AT NIGHT ON A DANGEROUS ROAD, WHILE CHANGING TO THE SPARE. THE ATX IS NOT THE ONLY PROBLEM TIRE WITH ITS CONSTRUCTION, IN A HOT CLIMATE. MAYBE THERE SHOULD BE HOT CLIMATE TYPE TIRES? OR AT LEAST A WARNING LABEL FOR TYPES NOT PASSING CERTAIN TESTS FOR THESE ENVIRONMENTS. I CAN SEND IN PHOTOS IF YOU SO DESIRE. *AK( DOT NUMBER: TIRE SIZE: P205/15 )

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 4, 2000MS

EXHAUST MANIFOLD BOLTS HAVE REPEATEDLY BROKEN. ENGINE HAS BEEN REPAIRED TWICE, AND NOW THE BOLTS HAVE BROKEN AGAIN. THE CAR IS DRIVEABLE, BUT THE ENGINE IS VERY NOISY (CAN HEAR THE VALVES/PISTONS RATTLING WHEN STEPPING ON THE GAS) AND EXHAUST GOES EVERYWHERE BUT OUT THE TAILPIPE. I FEEL THIS IS A STRONG SAFETY CONCERN, AS EXHAUST ENTERING THE PASSENGER CABIN IS DANGEROUS AND MAY HAVE SERIOUS HEALTH CONSEQUENCES IF NOT FATALITIES. I HAVE CONTACTED FORD CUSTOMER SERVICE, NO PROGRESS HAS BEEN MADE AND I AM CERTAINLY NOT SATISFIED WITH ANY OF THEIR RESPONSES.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 2, 2000WI

EXHUST BOLTS BROKEN AT HEAD;PART OF EMMISION CONTROL;COUSING LEAK SEE WEB PAGE WITH SAME COMPLAINTSHTTP://TOWNHALL-TALK.EDMUNDS.COM/ENGAGED/EDMUND.CGI?C=FINANCE,_WARRANTY,_AND_INSURANCE&T=208. *AK

Unknown or Other
Filed Jul 20, 2000PA

MERCURY SEEMED TO BE AWARE OF THE PROBLEM BUT DID NOT CONTACT OWNERS. NP SAFETY DEFECT LISTED. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 10, 2000TX

A BROKEN BOLT ON EXHAUST MANIFOLD IS CREATING EXCESSIVE AMOUNT OF FUMES AND SMELL OF FUMES IN VEHICLE. IT IS POSSIBLE VEHICLE WILL NOT PASS STATE INSPECTION. PLEASE PROVIDE FURTHER INFORMATION.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 3, 2000RI

FUEL LEAKAGE AFTER FILLUP ON A WARM DAY AND FUEL TANK WAS NOT OVER FILLED. *AK

Fuel System, Gasoline › Storage › Auxillary Tank
Filed Jun 26, 2000CA

I HAVE EXPERIENCED FUEL TANK/LINE/PUMP LEAKS ON TWO OCCAISONS. IN JULY 1999 FOLLOWING A FUEL PUMP REPLACEMENT I HAD A LEAK IN THE TANK AND OR FUEL LINES. IN JUNE 2000 I AGAIN HAD A FUEL LEAK. THE DEALER REPAIRED IT, AT A COST OF APPROX. $60.00 AND REPLACED A FUEL OR VENT LINE. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 22, 2000CA

ENGINE MANIFOLD BOLTS BROKE AT THE SEAL BETWEEN MANIFOLD AND ENGINE , CAUSING EXHAUST TO FLOW INTO THE PASSENGER COMPARTMENT. DEALER HAS NOT BEEN CONTACTED. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jun 21, 2000CA

FUEL LEAKS FROM FUEL TANK VENT HOSES WHEN TANK IS FULL OR NEAR FULL. *AK

Seat Belts
Filed Jun 19, 2000FL

WHEN OPENING THE DOOR ON THE DRIVER'S SIDE AUTOMATIC SHOULDER BELT GETS JAMMED AT A POINT CLOSER TO THE STEERING WHEEL. ONCE THE DOOR IS CLOSED, THE BELT RETRACTS BACK. OWNER NOT SURE IF BELT WILL WORK IN A CRASH. THE SYSTEM WAS ADJUSTED IN THE SPRING OF 1999. A MECHAINC RECOMMENDED THAT THE WHOLE SYSTEM BE REPLACED. DEALERSHIP WAS CONTACTED CONCERNING THE PROBLEM. *AK *ML

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 19, 2000DC

THE MANIFOLD BOLTS CONTINUALLY BREAK. *MJS

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jun 16, 2000AZ

WHILE LEAVING INTERSTATE 40 TO OFFRAMP, I BEGAN TO BRAKE NORMALLY. AT THIS INSTANT I HEARD A LOUD "POP" AND MY BRAKE PEDAL WENT TO THE FLOORBOARD. I WAS UNABLE TO STOP AT THE INTERSECTION AND WENT INTO TRAFFIC. FORTUNATELY I WAS ABLE TO AVOID A COLLISION. UPON MY INSPECTION I FOUND THAT THE BOLTS THAT SECURE THE MASTER CYLINDER TO THE FIREWALL HAD BROKEN OFF. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 12, 2000OK

CONSUMER SMELLED FUEL ODOR WHEN GAS TANK WAS CLOSED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 12, 2000MI

EXHAUST SYSTEM BECAME NOISY. MECHANIC DETECTED SEVERAL MANIFOLD MOUNTING BOLTS BROKEN OFF AT HEADS. STRONG ODOR IN CABIN OF VAN. MYSELF AND MY KIDS PROBOBLY SUBJECTED TO CARBON MONOXIDE GAS. WAS TOLD BY DEALER IT HAD TOO MANY MILES. MANUFACTURER TOLD ME THEY DIDNT HAVE ANY COMPLAINTS REGUARDING THIS OBVIOUS DEFECT.

Engine and Engine Cooling › Engine
Filed May 17, 2000CA

THE CRANKSHAFT/DRIVESHAFT FAILED (NISSAN QUEST WAS MADE OF STEEL, FORD'S WAS MADE OF CAST IRON). NLM

Fuel System, Gasoline › Delivery
Filed Apr 29, 2000OH

COULD SMELL GASOLINE VAPORS IN VAN AT IDLE ON COLD DAYS. FOUND THE SMELL WAS GAS LEAKING FROM FROM THE NEOPRENE FUEL LINES CONNECTED TO THE FUEL INJECTOR RAILS. (NOTE: DISCOVERED CAUSE, BY READING ARTICLE IN CINCINNATI INQUIRER, 4/29/00) ABOUT A 95 NISSAN QUEST WITH THE IDENTICAL PROBLEM)

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 28, 2000IL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 14, 2000MI

ENGINE EXHAUST BOLTS HAVE BROKEN OFF ESTIMATED COST 1000.00 LOOKING AT COMPLAINT LIST I'M NOT THE FIRST. SOMETHING NEEDS TO BE DONE. THIS IS CLEARLY A MANUF. DEFECT ! *AK

Engine and Engine Cooling › Engine
Filed Apr 14, 2000TX

THIS PROBLEM HAS HAPPENED IN 1995 (BROKEN CRANKSHAFT) A ABOUT 18,500 MILE . I AM THE ORGINAL OWNER, BUT NOW MY BROTHER OWN IT SINCE LAST YEAR. THE AUTO SHOP TOLD HIM IT HAS A BROKEN CRANKSHAFT AGAIN AT ABOUT 79000 MILES 5 YEARS LATER. I WOULD LIKE TO KNOW ARE THESE CRANKSHAFTS FOR THIS MODEL VEHICLE DEFECTIVE, HOW MANY MORE OF THESE MODELS BEING REPORTED FOR THIS PROBLEM AND WHAT CAN BE DONE AT THIS POINT IN TIME, BECAUSE THE REPAIR COST FOR A ANOTHER CRANKSHAFT IS EXPENSIVE. PLUS THIS VEHICLE IS 7 YRS OLD WITH 2 BROKEN CRANKSHAFT,A PART THAT NORMALLY LAST FOREVER. ANY ASISTANCE WOULD BE APPRECIATE. THANKS CLEMENT RAGLIN. *AK

Engine and Engine Cooling › Engine
Filed Apr 13, 2000CT

CRANKSHAFT SHEARED JUST BEHIND PULLEY, RESULTING IN IMMEDIATE LOSS OF ENGINE POWER, POWER STEERING, POWER BRAKE ASSIST.

Engine and Engine Cooling › Exhaust System
Filed Apr 10, 2000FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 1, 2000TX

EXHAUST MANIFOLD BOLTS BROKEN, FUMES IN PASSENGER COMPARTMENT. BOLTS FAILED AT APPROX. 60,000 MILES, NOW FAILED AGAIN LESS THAN 30,000 MILES LATER. 142 ENTRIES FOR THIS IN NHTSA DB AND COUNTLESS ENTRIES IN WEB USER GROUPS.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 23, 2000NY

BOLTS ON EXHAUST MANIFOLD SHEARED OFF, CAUSING FUEL TO LEAK ONTO MANIFOLD AND COOLING FAN. DEALER HAS BEEN CONTACTED. *AK

Engine and Engine Cooling › Exhaust System
Filed Mar 14, 2000MO

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Seats › Front Assembly › Power Adjust
Filed Mar 4, 2000VA

REAR BENCH SEAT WOULD NOT LOCK ON LEFT SIDE------MIDDLE CAPTAINS CHAIR ON DRIVER'S SIDE / ONE LATCH WOULD NOT WORK ----- DRIVERS SEAT POWER MOTOR LOOSE SEAT ROCKS WHEN STOPPING VEHICLE

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 3, 2000NM

BROKEN EXHAUST MANIFOLD BOLTS, LEFT & RIGHT MANIFOLD DROPPED, CAUSING MOMENTARY VEHICLE CONTROL LOSS. GASKETS BLOWN W/LONG TERM MONOXIDE LEAKAGE INTO PASSENGER COMPARTMENT, CAUSING ILLNESS/DROWZINESS, SULFER SMELL. LOSS OF EXHAUST PRESSURE LONG-TERM CAUSED IMPROPER FUEL MIX, LOSS OF PERFORMANCE AND BURNED VALVES. ENGINE TEARDOWN REQUIRED TO REMOVE BROKEN STUDS FROM ENGINE HEADS.

Structure › Body › Door › Hinge and Attachments
Filed Jan 28, 2000IL

WHILE DRIVING THE VEHICLE WITH DOORS LOCKED, SLIDING DOOR WILL COME COMPLETELY AJAR. DEALER HAS NOT SEEN VEHICLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 28, 2000TX

FUEL IS LEAKING FROM THE FUEL TANK . VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC WHO DETERMINED THAT FUEL TANK WAS NOT CRACKED. MANUFACTURER HAS BEEN NOTIFIED. *AK

Engine and Engine Cooling › Engine
Filed Dec 30, 1999GA

CRANKSHAFT BROKEN. MJS

Exterior Lighting › Turn Signal › Flasher Unit
Filed Nov 30, 1999CT

VEHICLES BLINKERS SUDDENLY STOPPED WORKING NOW THEY ONLY WORK ON SOME TRIPS AND SOME TRIPS NOT AT ALL. *AK

Electrical System › Wiring › Rear Compartment/Trunk
Filed Nov 9, 1999MD

THE STOP LIGHT CIRCUIT HAS FAILED (APPARENT SHORT CAUSING BLOWN FUSE) THREE TIMES IN THE PAST 13 MONTHS. IN APRIL OF THIS YEAR, A DEALER (ROCKVILLE LINCOLN MERCURY, ROCKVILLE, MD.) REPLACED THE RELEVANT WIRING HARNESS (ACCORDING TO SERVICE RECORDS) BUT THE CIRCUIT FAILED AGAIN OCT. 30.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 30, 1999GA

EXHAUST MANIFOLD BOLT BROKE, CAUSING NOISE AND LEAKS OF EXHAUST UNDER HOOD. TAKEN TO DEALER (BEAUDRY FORD, ATLANTA GA) AND INFORMED THAT SERVICE BULLETIN EXISTS AND THAT THIS IS NOT AN UNCOMMON PROBLEM. NEIGHBOR WITH SAME YEAR, MAKE, AND MODEL ALSO HAS SAME PROBLEM. *AK

Equipment › Appliance › Air Conditioner
Filed Oct 28, 1999CA

THIS COMPLAINT IS IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 95V222000 AND MFG. CAMPAIGN NO. 95S27. I HAD THE REQUIRED RECALL WORK DONE AT THE DEALERSHIP ON 2/27/1996. ALL FOREIGN MATERIAL WAS TO BE REMOVED FROM THE AIR INTAKE AND A NEW FRESH AIR SCREEN WAS TO BE INSTALLED. ON 6/24/1999 THE ENTIRE AIR CONDITIONING SYSTEM HAD TO BE REPLACED BECAUSE THE MAIN A/C CONTROL UNIT HAD BURNED OUT. ON 8/16/1999 I RETURNED THE VEHICLE TO THE DEALERSHIP BECAUSE OF SMOKE AND A BURNING SMELL WHENEVER THE A/C WAS USED AND WAS ADVISED THAT LEAVES AND DEBRIS HAD BEEN REMOVED. I RETURNED THE VEHICLE TO THE DEALERSHIP ON 10/28/1999 BECAUSE OF SMOKE AND BURNING SMELL ONCE AGAIN WHEN USING THE A/C. I AM VERY CONCERNED ABOUT A VEHICLE FIRE AND WANT TO KNOW WHY THIS PROBLEM KEEPS OCCURRING, ESPECIALLY SINCE IT WAS TO HAVE BEEN CORRECTED DUE TO THE RECALL CAMPAIGN IN 1995. I DON'T WANT MY CHILDREN HURT BY A FIRE IN THIS CAR.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 26, 1999MI

WHILE TRAVELING HEARD NOISE FROM THE VEHICLE. ALSO SMELLED EXHUST SMELL INSIDE THE VEHICLE . DROVE VEHICLE TO DEALER , DEALER STATED BOLTS HAD BROKEN OFF THE EXHAUST MANIFOLD. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 22, 1999VA

THE MANIFOLD BOLTS HAD BROKE AND FUMES ENTERED THE VEHICLE. THIS CAUSED THE DRIVER TO BE SLEEPY. THE VEHICLE WAS MAKING NOISES. THERE WAS NO WARNING REGARDING THE BROKEN BOLTS. VEHICLE WAS TAKEN TO DEALER FOR REPAIRS. THE FUEL PUMP AND THE DISTRIBUTOR WAS REPLACED DUE TO JUMPING. *JG

Equipment › Other › Owners/Service/Other Manual
Filed Oct 19, 1999NY

DUE TO THE WRONG INFORMATION GIVEN IN THE MANUAL THE REPLACED BRAKE LIGHT BULB GENERATED EXCESSIVE HEAT AND CAUSED BRAKE LIGHT HOUSING TO MELT AND BURN. YH

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 18, 1999PA

THE EXHAUST GAS LEAKS FROM THE VEHICLE CAUSING A LOUD NOISES WHILE DRIVING AND FUMES ENTERING VEHICLE. DEALER REPLACED THE EXHAUST MANIFOLD BOLTS. PROBLEM STILL EXISTS. *YC

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 30, 1999NC

IE98098, EXHAUST MANIFOLD'S TWO BOLTS SNAPPED OFF, WHICH COULD HAVE CAUSED EXHAUST MANIFOLD TO DROP, RESULTING IN LOSS OF CONTROL. PLEASE PROVIDE FURTHER INFORMATION.*AK

Exterior Lighting › Tail Lights
Filed Sep 28, 1999KY

DEFECTIVE REAR LAME SOCKET MALFUNCTIONED, CAUSING THE TAIL LIGHTS TO GO OUT WHICH MAY CAUSE CRASH. COMMON PROBLEM. THERE IS A RECALL FOR 1994 VILLAGER 96V253003 FOR THE SAME PROBLEM BUT THE 1993 VILLAGERS ARE NOT INCLUDED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Power Train › Automatic Transmission
Filed Sep 26, 1999MO

WE DO NOT BELIEVE A TRANSMISSION SHOULD GO OUT AT THIS LOW MILEAGE AND GOT NO HELP WHEN CONTACTED THE FORD MOTOR COMPANY.

Engine and Engine Cooling › Engine
Filed Sep 24, 1999MA

MY MECHANIC WAS FIXING THE FRONT MANIFOLD GASKET PROBLEM, WHEN HE TOOK IT FOR A TEST DRIVE, THE REAR MANIFOLD GASKET WENT. THE FIX FOR THIS PROBLEM MEANS DRILLING OUT THE BOLTS, WHICH CRACK AND CANNOT BE USED AGAIN. MY MECHANIC HAS DONE MANY OF THESE DRILLINGS AND SAYS IT'S A MAJOR PROBLEM THAT THE CAR MANUFACTURER SHOULD BE ADDRESSING. THE OIL LEAK IS BECOMING MAJOR, AND I WILL HAVE TO TAKE CARE OF IT SOON. MY MECHANIC HAS INFORMED ME THAT THE TRANSMISSION WILL NEED TO COME OUT IN ORDER TO FIX THE LEAK. HE HAS ALSO DONE MANY OF THESE REPAIRS TOO, FOR THIS PARTICULAR TYPE OF VEHICLE.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 24, 1999NJ

EXHAUST MANIFOLD BOLT HAD BROKEN OFF IN 1997, WHICH THE DEALER REPAIRED UNDER WARRANTY. IN 1999 THE BOLTS RETAINING THE EXHAUST MANIFOLD BROKE AGAIN AND THE PROBLEM WAS REFERRED TO THE DEALER AND SERVICE SCHEDULED FOR REPAIR. THE DEALER WOULD NO LONGER REPAIR UNDER WARRANTY. CALLED THE FORD CUSTOMER SERVICE CENTER AND WAS TOLD THE WORK COULD NOT BE COMPLETED UNDER WARRANTY. CHECKED THE NTSB ODI DATA BASE FOR 1993 MERCURY AND NISSAN QUEST (SAME VEHICLE) AND FOUND 35 SIMILAR ODI REPORTS. PROBLEM SEEMS TO BE REPAIRED AFTER 1993. PROBLEM IF NOT REPAIR IS A SAFTEY HAZARD DUE TO LEAKING EXHAUST FUMES INTO THE PASSENGER COMPARTMENT.

Seat Belts › Front › Retractor
Filed Sep 22, 1999OH

THE FRONT PASSENGER RESTRAINT BELTS WILL NOT PULL OUT TO RESTRAIN THE OCCUPANT. THE DEALER HAS REPLACED THE RETRACTOR, AND THE PROBLEM STILL EXISTS. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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