Page 2 of 9 · complaints 51–100 of 414

1993 Mercury Villager complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 31, 2001CT

BOLTS BROKE OFF CAUSING THE MANIFOLD TO LEAK EXHAUST FUMES AND ENGINE BECAME NOISY.

Structure
Filed Aug 27, 2001CA

THE BRACKET THAT IS WELDED TO THE CHASSIS OF THE VEHICLE, WHICH HOLDS THE RACK AND PINION SECURE BROKE OFF CAUSING THE STEERING TO BE UNSTABLE. *YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 17, 2001VA

GAS TANK WAS FALLING OFF/ LEAKING AND CAUSING SOME SPARKS. BOLT TO SUPPORT BRACKET THAT HOLDS TANK DISCONNECTED AND ALMOST FELL OFF. TANK IS LEAN, AND 8 INCHES AWAY FROM VEHICLE. DEALER IS LOOKING AT PROBLEM. BOLT HOLDING THE OTHER SIDE SHOWS NO STRESS OR RUST SIGNS AT THIS TIME.*AK

Fuel System, Gasoline › Carburetor System
Filed Aug 4, 2001OH

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Structure › Body › Door
Filed Aug 2, 2001MI

DOOR LOCKS ARE FAILING AND LOCKING AUTOMATICALLY. *AK

Structure › Body › Door
Filed Aug 1, 2001IL

POWER DOOR LOCKS ACTIVATE AUTOMATICALLY WITHOUT WARNING PRESENTING RISK OF LOCKING SMALL CHILDREN IN HOT VAN. *AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jul 29, 2001TX

THIS IS A KNOWN PROBLEM WITH ALL MERCURY VILLAGER VANS ALLOWING EXHAUST GAS LEAKAGE INTO THE ENGINE BAY IN FRONT OF THE FIREWALL, THEREFORE POSSIBLY ENTERING THE PASSENGER COMPARTMENT. ALSO EXHAUST GASES ARE ALLOWED INTO THE ATMOSPHERE UNTREATED BY THE CATALYTIC CONVERTER. WE FINALLY PICKED UP ON THIS WHEN MY WIFE KEEP GETTING SLEEPY DRIVING HOME, AND FOUND THIS INFORMATION ON THE "EDMUNDS" WEBSITE, (EDMUNDS.COM). WE HAVE RETURNED THE VAN RECENTLY TO REPAIR THE FILLER VENT HOSE, PROBABLY A $2.00 REPAIR, WHY HAS THIS PROBLEM NOT BEEN ADDRESSED? IT IS FAR MORE DANGEROUS, MORE EXPENSIVE ($1200), AND DIFFICULT TO DETECT BECAUSE IT ONLY SOUNDS LIKE A "STUCK" VALVE LIFTER. WE HAD THE VAN FOR MANY YEARS WITH THE NOISE PRESENT, (FROM THE LEAKING EXHAUST MANIFOLD), BUT THE ONLY SOURCE OF ANY INFORMATION ON THIS DESIGN PROBLEM WAS THE "TOWNHALL TALK" FORUM ON THE EDMUND'S WEBSITE. HOW MANY PEOPLE ARE GOING TO HAVE TO BE KILLED AFTER FALLING ASLEEP AT THE WHEEL BEFORE SOME TYPE OF NOTIFICATION GOES INTO EFFECT? I HAVE A DEGREE IN MECHANICAL ENGINEERING AND THIS IS OBVIOUSLY AN IMPROPER SHEAR STRENGTH MANIFOLD STUD WHICH I IMAGINE WAS USED TO SAVE SOME MONEY ALONG THE WAY FOR NISSAN/MERCURY. SOME KIND OF RESPONSE HERE WOULD BE APPRECIATED. THANKS, JOHN. *AK

Seats › Front Assembly › ReclinerCrash2 injured
Filed Jul 5, 2001IA

CONSUMER WAS DRIVING 35-40 MPH WHEN ANOTHER VEHICLE PULLED OUT AND HIT CONSUMER'S VEHICLE HEAD-ON. PASSENGER'S SEATBACK BROKE, BENT FORWARD. THEN BACK, BREAKING PASSENGERS TOES ON RIGHT FOOT, AND PASSENGER CHIPPED 40-50 PERCENT OF HER HIP BONE. SHE WILL BE IN A WHEEL CHAIR FOR 6 MONTHS, AND MAY NEVER WALK AGAIN. VEHICLE WAS TOTALLED.*AK *SLC

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 2, 2001SD

BOLT BROKE ON EXHAUST MANIFOLD. CAN HEAR A TICKING NOISE. ALSO, FUEL IS LEAKING OUT THOUGH CRACKS. DEALERSHIP IS AWARE OF PROBLEM. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jun 19, 2001HI

CONSUMER WAS AT GAS STATION PUTTING GASOLINE INSIDE OF TANK AND GASOLINE WAS LEAKING FROM UNDERNEATH OF VEHICLE. FILLER HOSE CRACKED AND WAS LEAKING. MECHANIC AT THE REPAIR SHOP TOLD COMNSUMER THAT GASOLINE TANK WAS LEAKING FROM SEAMS IN ADDITION TO LEAKING FROM FILLER HOSE. *AK FUEL TANK AND VENT HOSE WERE REPLACED. *SLC

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 14, 2001MO

THE MANIFOLD BOLTS BROKE AT AROUND 46,000 MILES. THEY WERE REPLACED BY THE DEALER AND HAVE SINCE BROKEN AGAIN AROUND 50, 000 MILES LATER (95,000). THE VECHILE MAKES A LOUD NOISE AND THERE IS AN ODOR IN THE PASSENGER COMPONENT. THE FIRST TIME THE BOLTS WERE REPLACED NO ENGINE REPLACMENT WAS REQUIRED. BOTH MY REGULAR MECHANIC AND MIDAS MUFFLER SAID THESE BOLTS SHOULD HAVE NEVER BROKEN THE FIRST TIME LET ALONE THE SECOND. I HAVE SENT A WRITTEN LETTER TO MERCURY AND AFTER WAITING 4 WEEKS CALLED AND THEY SAID THEY DIDN'T BELEIVE THIS TO BE A PROBLEM AND WOULD NOT FIX THE BOLTS THE SECOND TIME. I BELIEVE THERE IS A DESIGN DEFECT AND THAT THE BREAKING OF THESE BOLTS COULD CAUSE SERIOUS HARM TO PASSENGERS AND REQUEST A FULL INVESTIGATION OF THE BOLT FAILURE RATES AND THE DESIGN OF THE MANIFOLDS BEING INSTALLED IN THE ENGINE BLOCK WITH THESE BOLTS

Electrical System › Ignition
Filed Jun 11, 2001GA

THIS IS THE SECOND TIRE ON WHICH THE TREAD HAS SEPARATED ON THIS MINI-VAN. *AK( DOT NUMBER: )

Seat Belts › Front › Anchorage
Filed Jun 5, 2001AZ

CONSUMER IS CONCERNED ABOUT SEATBELTS THAT WILL NOT HOLD. DEALERSHIP IS AWARE OF PROBLEM.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 1, 2001MA

ENGINE MANIFOLD STUDS AND BOLTS HAD SNAPPED. WAS DRIVING & AND MANIFOLD WAS MAKING NOISE, EXHAUST SOUND LIKE IT WAS LEAKING. LEAK WAS COMING FROM MANIFOLD WHICH IS ATTACHED TO ENGINE. MANIFOLD HAD SEPARATED AND WAS CAUSING PROBLEMS. HAD TAKEN TO DEALERSHIP IN 1999, AND HAD THE STUDS REPLACED. CURRENTLY, BACK AT THE DEALERSHIP FOR THE SAME TYPE OF PROBLEM. *AK LEFT FRONT AXLE BOOTS HAVE VIBRATION DUE TO CV BOOTS FAILURE. EXHAUST MANIFOLD STUDS ARE BROKEN AGAIN AND REPLACED. *YH

Engine and Engine Cooling
Filed May 22, 2001CD

A LIGHT CAME ON, ON THE DASH BOARD. THEN I SHUT OFF THE ENGINE AND OPENED THE HOOD. THE COOLING FAN WAS SMOKING BADLY AND ALL MAJOR WIRING IN THE MAIN ELECTRICAL WERE MELTED TO BARE WIRING. IF THE CIRCUIT FUSE HAD NOT BLOWN AND THE LIGHT COME ON, THE VEHICLE COULD HAVE CAUGHT ON FIRE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 18, 2001IN

ABS BRAKING SYSTEM WILL FAIL TO RESPOND AT ANY GIVEN SPEED, RANDOMLY, BUT IS GETTING WORSE EVERYTIME VEHICLE IS DRIVEN. CONSUMER APPLIES FULL FORCE TO BRAKE PEDAL, THERE IS RESISTANCE BEHIND THE PEDAL, BUT ABS FAILS TO ENGAGE. CONSUMER STATED THAT PREVIOUS OWNER HAD BRAKE MASTER CYLINDER RECALL REPAIRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Seat Belts › Front › Buckle Assembly
Filed Apr 16, 2001OK

LAP BELT BUCKLE CAN ONLY EXTEND TO ABOUT THE TOP OF THE LAP. WOULD NOT EXTEND TO FULL LENGTH FOR MAKING CONTACT WITH THE LOCKING MECHANISM (THIS IS A MOTORIZED SAFETY BELT SYSTEM, WHICH THE MOTORIZED SHOULDER BELT WORKS OK. *AK

Steering › Rack and Pinion
Filed Apr 4, 2001CA

A METAL BRACKET THAT IS WELDED TO THE CHASIS, WHICH HOLDS THE RACK AND PINION TOGETHER BROKE. THIS ALMOST CAUSED A CRASH BECAUSE DRIVER COULD NOT STEER VAN TO THE LEFT. ALSO, THERE IS FOGGING OF THE WINDSHIELD AT ANY TIME OF THE DAY.

Exterior Lighting › Brake Lights
Filed Mar 27, 2001FL

ONGOING PROBLEM WITH BRAKE LIGHT NOT WORKING PROPERLY. VEHICLE BEEN AT AN INDEPENDENT REPAIR SHOP FOR REPAIRS, BUT PROBLEM HAS REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 27, 2001NH

MANIFOLD BOLTS SHEARING OFF. *AK

Seat Belts
Filed Mar 21, 2001AZ

BOTH FRONT DRIVER'S AND PASSENGER'S AUTOMATIC SEATBELTS MOTOR HAS BURNED OUT, AND WERE TOTALLY INOPERATIVE, CAUSING LOSS OF PROTECTION. *AK *SLC

Engine and Engine Cooling › Exhaust System
Filed Mar 21, 2001CA

THIS IS A BIG SAFETY ISSUE FOR VILLAGERS. DON;T UNDERSTAND WHY A RECALL HAS NOT HAPPENED YET. NO SAFETY DEFECT LISTED. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 19, 2001IL

EXHAUST MANIFOLD STUDS FAILED PREMATURELY, CAUSING FUMES TO ENTER INTO PASSENGER'S COMPARTMENT.*AK *SLC

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 16, 2001CT

EXHAUST MANIFOLD STUDS FAILED REPEATEDLY, ALLOWING EXHAUST FUMES INTO PASSENGER COMPARTMENT, AND CREATING A POSSIBLE FIRE HAZARD.*AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Mar 13, 2001CA

CONSUMER RECEIVED RECALL NOTICE 00V419002 - FUEL TANK VENT HOSE WHICH CAUSED FUEL LEAKAGE, AND RESULTED IN A FIRE. MANUFACTURER HAS ADVISED DEALER THAT REPLACEMENT VENT HOSE WAS NOT IN STOCK, AND WILL NOT BE FOR ANOTHER COUPLE OF MONTHS. HAS NOT YET PROVIDED A SPECIFIC DATE FOR CONSUMER. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 9, 2001NJ

RECALL 00 V 419 002/FUEL TANK VENT HOSE: MALOUF LINCOLN MERCURY DEALER, NORTH BRUNSWICK, NJ; PHONE# 732/821-1177 NOTIFIED, AND INFORMED THAT PARTS WERE ON NATIONAL BACK ORDER, UNABLE TO KNOW WHEN PARTS WOULD BE AVAILABLE, SEEKING HELP FROM NHTSA IN THIS MATTER. *AK *SLC

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 8, 2001GA

THE MUFFLER HAD 2 HOLES IN IT. NLM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 3, 2001KY

I PAID TO HAVE THE EXHAUST MANIFOLD STUDS REPLACED ONCE BEFORE. THEY HAVE FAILED AGAIN. I FEEL THAT THE ORIGINAL EQUIPMENT WAS DEFECTIVE AS WERE THE REPLACEMENTS. I HAVE NEVER PREVIOUSLY OWNED A VEHICLE WITH THIS PROBLEM. WHEN THE VEHICLE IS STARTED, THERE IS A STRONG EXHAUST SMELL INSIDE. I'M WONDERING HOW MUCH EXHAUST ENTERS THE VEHICLE DURING OPERATION.*AK

Power Train
Filed Mar 3, 2001FL

YOUR OFFICE ADVISED ME IN A LETTER DATED 2/16/01 THAT THE ODOMETER HAD BEEN TAPERED WITH, AS YOU CAN SEE I NOW LIVE IN FLORIDA AND THE STATE ATTORNEY HERE STATED THEY WERE NOT INVOLVED SINCE THE CAR WAS SOLD INVA. WHO SHOULD I CONTACT NEXT VIRGINIA STAE ATTORNEY OF MASSUTUESTS WHERE IT LOOKS LIKE THE ODOMETER WAS TAMPERED WITH?*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 28, 2001CA

THE VEHICLE EXHIBITED THE SYMPTOMS OF RECALL 00V-419, THE CONSUMER CONTACTED THE DEALER ABOUT THE FUEL LEAK BUT WAS TOLD THAT THE NEXT AVAILABLE APPOINTMENT WASN'T UNTIL TWO WEEKS, THE CONSUMERS FELT THIS PROBLEM NEEDED IMMEDIATE REPAIR THEREFORE THEY REPAIRED IT THEMSELVES. NLM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 23, 2001WA

EXHAST MANIFOLD HAS A BROKEN STUD, CAUSING IT TO LEAK EXHAUST. CAN HEAR IT SPURT OUT. DEALER DOESN'T GIVE A REASON WHY PROBLEM OCCURS *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 23, 2001CT

ENGINE WAS MAKING A LOT OF NOISE. TOOK VEHICLE TO A TECHNICIAN, AND HE FOUND OUT ENGINE MANIFOLD BOLTS WERE BROKEN AND LOSE. ENGINE DEMAGED. *AK

Engine and Engine Cooling › Exhaust System
Filed Feb 21, 2001MI

INSIDE AND OUTSIDE OF VEHICLE SMELLS LIKE ROTTEN EGG. DEALER CHANGED EXHAUST SYSTEM, AND ADDED STRAWBERRY AIR FRESHNER TO TAKE SMELL AWAY. SMELL MAKES PASSENGERS SICK. SMELL IS STILL THERE, AND NO REMEDY IS DTERMINED.*AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Feb 21, 2001LA

VEHICLE WAS EXPERIENCING A DELAYED IN STOPPING, AND PEDAL GOING TO THE FLOOR DUE TO MASTER CYINDER FAILURE. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER A RECALL. *AK

Steering › Steering Wheel/Handle BarCrash
Filed Feb 20, 2001OK

WHILE DRIVING STEERING WHEEL SEPARATED, RESULTING IN A COLLISION. VEHICLE WAS TOTALLED. *AK

Engine and Engine Cooling › Exhaust System
Filed Feb 20, 2001OH

WHILE CONSUMER WAS DRIVING FUMES FROM EXHAUST SYSTEM ENTERED VEHICLE. WHEN CONSUMER GOT HOME HE WAS FEELING SICK AND WENT TO HOSPITAL. CONTACTED DEALER, AND DEALER COULDN'T DO ANYTHING ABOUT PROBLEM. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jan 29, 2001CA

WHEN CONSUMER FILLED GAS TANK TO FULL AND DROVE SHORT DISTANCE FUEL WOULD COME POURING OUT DUE TO DEFECTIVE VENT HOSE.THIS VEHICLE IS NOT INCLUDED IN RECALL 00V419000 DUE TO VIN ALTHOUGH IT HAS SAME DEFECT. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Dec 27, 2000CA

BOLT ON EXHAUST MANIFOLD BROKE SECOND TIME, CAUSING OIL TO LEAK.*AK

Exterior Lighting › Brake Lights
Filed Dec 14, 2000GA

BRAKE LAMP SOCKET CONSTANTLY BLOWS OUT THE BRAKE LIGHT BULB. DEALER HAS BEEN CONTACTED. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Nov 30, 2000PR

1. FUEL FILLER HOSE. WHEN FILLING UP THE FUEL TANK TO A FULL CONDITION, FUEL IS SEEN TO LEAK FROM THE AREA ABOVE THE LEAF SPRING ASSEMBLY ON THE LEFT SIDE OF THE VEHICLE. ONCE THE LEVEL OF GASOLINE IN THE FUEL TANK APPEARS TO DROP TO A CERTAIN LEVEL, THE ODOR OF GASOLINE IS STILL PRESENT, ESPECIALLY ON HOT DAYS. IF TANK IS NOT FILLED TO CAPACITY, THE LEAK IS NOT PRESENT BUT THE ODOR IS. 2. MOTORIZED SHOULDER SEAT BELT. THE MOTORIZED SEAT BELT ASSEMBLY ON BOTH FRONT SEATS MAKE A LOUD NOISE AND RATTLE WHEN IN MOTION. IT APPEARS THAT THE MECHANISM IS LOOSE WHEN IT TRAVELS BACK AND FORTH ON THE DOOR TRACK. *AK

Unknown or Other
Filed Nov 28, 2000SC

THERE IS A RECALL ALREADY BUT THE RECALL DOES NOT EXTEND FAR ENOUGH THOSE VAN MANUFACTURED UP TO 1993 MAY, WHICH IS WHEN MY VAN WAS MANUFACTURED. NO SAFETY DEFECT LISTED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 13, 2000CT

GAS SMELL INSIDE CAR WHEN CAR STARTS IN COLD MONTHS. *AK

Seat Belts
Filed Oct 25, 2000FL

BOTH FRONT AUTOMATIC SEAT BELTS DON'T RETRACT ALL THE WAY. IT MAKES A VERY LOUD NOISE WHEN OPENING THE DOOR, RETRACTING TO THE OTHER END. DRIVER'S SIDE HAS BEEN REPAIRED TWICE. THIS IS THE FIRST TIME FOR PASSENGER'S SIDE.MANUFACTURER IS NOT OFFERING TO DO ANYTHING BECAUSE THE 5 YEAR WARRANTY HAS ENDED.*AK

Structure › Frame and Members › Underbody Shields
Filed Oct 11, 2000WI

THE HEAT SHIELD AROUND THE CATALYTIC CONVERTER RUSTED AT THE MOUNTS AND WAS HANGING. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 29, 2000LA

THIS VEHICLE WAS BOUGHT NEW BY MY MOTHER. THERE HAVE BEEN PROBLEMS WITH THE BRAKES SINCE 1993. SHE CONTACTED WROTE TO THE MANUFACTUER BUT NEVER RECEIVED A RESPONSE. FRONT LEFT BRAKE HAS TO BE CHANGED EVERY 2 TO 3 MONTHS OR MORE OFTEN.

Electrical System › Ignition
Filed Sep 28, 2000IL

WHEN THIS OCCURS IT IS IMPOSSIBLE TO TURN THE VEHICLE OFF. *AK

Engine and Engine Cooling › Exhaust System
Filed Sep 27, 2000VA

SINCE THE FIRST OCCURRENCE WAS WITHIN THE WARRANTY PERIOD, IT WAS A DOCUMENTED TSB PRIOR TO THE FIRST OCCURRENCE, AND IT IS THE SAME RECURRING PROBLEM, FORD MOTOR COMPANY IS OBLIGATED TO PROVIDE A REMEDY. CURRENT MILEAGE SHOULD NOT BE A FACTOR. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Sep 19, 2000FL

CONSUMER IS CONCERNED ABOUT GASOLINE LEAKING FROM UNDERNEATH VEHICLE, FROM FUEL HOSE.*AK

Equipment › Appliance › Air Conditioner
Filed Sep 19, 2000IL

NO SUMMARY

Power Train › Automatic Transmission
Filed Sep 7, 2000NY

THE TRANSMISSION WHEN IN NUETRAL LURKS FORWARD , IT ALSO DOESNT SHIFT INTO REVERSE ALL THE TIME

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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