2002 Mercury Sable complaints

WHILE BACKING MY 2002 MERCURY SABLE OUT OF MY DRIVEWAY THE FRONT PASSENGER SIDE COIL SPRING SNAPPED PUNCTURING THE TIRE. THE CAR HAS BEEN INSPECTED BY A FORD DEALER AND I AM SUPPOSED TO CALL FORD CUSTOMER SERVICE TOMORROW TO TRY TO RESOLVE THIS. THE DRIVER SIDE SPRING SNAPPED UNDER THE SAME CIRCUMSTANCES ALMOST EXACTLY TWO YEARS AGO, FEB. 23, 2006. THE CAR HAD 44,000 MILES WHEN THE FIRST ONE BROKE, AND NOW HAS ONLY 52,000 MILES. I WILL HAVE THE OLD PARTS AVAILABLE. I WISH I HAD KNOWN ABOUT THIS COMPLAINT SITE WHEN THE FIRST ONE BROKE. I WOULD HAVE PUSHED FORD TO COVER IT. I AM PURSUING THE SECOND ONE. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. IN AN ATTEMPT TO DRIVE THE VEHICLE, THE FRONT DRIVER'S SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 93,000.

FRONT DRIVERS SIDE SPRING SNAPPED CAUSING PUNCTURE AND IMMEDIATE BURSTING OF TIRE. THIS HAPPENED WHEN I GOT INTO THE CAR, BUT HAD NOT YET PULLED OUT OF THE GARAGE (I AM NOT THAT HEAVY). IF THIS HAD HAPPENED WHILE DRIVING, IT WOULD HAVE DEFINITELY CAUSED AN ACCIDENT, AS THE TIRE POPPED LIKE A BALLOON. THE TOW-TRUCK DRIVER AND FORD SERVICE PEOPLE INFORMED ME THIS IS A COMMON PROBLEM FOR THIS MAKE/MODEL. IF SO, A RECALL SHOULD BE ISSUED. IT IS VERY UNSAFE AND I AM WORRIED ABOUT THE SPRING ON THE FRONT PASSENGER SIDE. *TR

FRONT LEFT COIL SPRING FAILURE ON 2002 MERCURY SABLE SEDAN. OCCURRED IN MY DRIVEWAY, SO THANKFULLY NO HUMAN OR PROPERTY DAMAGE OTHER THAN THE CAR. THE FAILED SPRING ALSO CUT THROUGH AND DESTROYED THE TIRE. I WILL BE MAKING ANOTHER COMPLAINT FOR A 1998 TAURUS SEDAN - WITH IDENTICAL CIRCUMSTANCES. HOW LUCKY FOR ME TO HAVE ONE ON EACH SIDE OF A RECALL RANGE. *TR

I PURCHASED A 2002 MERCURY SABLE IN SEPTEMBER OF 2006. ON JANUARY 19TH WHILE TURNING INTO MY DRIVEWAY TRAVELING APPROXIMATELY 3-5 MPH BOTH AIR BAGS DEPLOYED CAUSING APPROXIMATELY 4,000.00 DOLLARS IN DAMAGE TO MY CAR. THE DEALER THAT I PURCHASED THE CAR FROM STATED I BOUGHT IT AS IS AND WOULD NOT OFFER ME ANY ASSISTANCE EXCEPT TO TELL ME TO FILE IT WITH MY INSURANCE COMPANY. MY INSURANCE COMPANY SENT AN ADJUSTER WHOM SURVEYED THE DAMAGE AND TOLD ME THEY WOULD NOT PAY BECAUSE THERE WAS NO IMPACT. I THEN FILED A COMPLAINT WITH FORD MOTOR COMPANY WHO SAID AND I QUOTE "THERE WAS A 50,000 MILE WARRANTY AND THEY COULD NOT OFFER ANY ASSISTANCE. SINCE THIS TIME TO DATE I CANNOT GET INSURANCE OR ANY HELP WITH THIS PROBLEM. I AM STILL PAYING FOR A CAR I AM NOT SUPPOSE TO BE DRIVING. YOUR DEPARTMENT SENT ME A SERVICE TECHNICAL BULLETIN STATING THAT FORD KNEW THEY HAD THIS PROBLEM IN MAY OF 2002. WHAT ELSE CAN I DO? *TR

MY 2002 MERCURY SABLE SUFFERED A TIRE BLOWOUT CAUSED BY THE FRONT COIL SPRING BREAKING AND PENETRATING THE DRIVERS SIDE TIRE. I CALLED FORD MOTOR COMPANY TO REPORT THIS INCIDENT. THERE WAS NO RECALL ISSUED FOR THE MODEL YEAR 2002 BUT THERE WERE RECALLS ISSUED FOR LATER MODEL SABLES FOR THE SAME PROBLEM. THE REPRESENTATIVE FROM FORD TOLD ME THAT THEY THOUGHT THE ISSUE WAS RESOLVED FOR THE 2002 MODEL YEAR AND THUS THERE WERE NO RECALLS FOR IT. WHEN I EXPRESSED MY CONCERN ,THEY ONLY OFFERED ME TO PAY A PARTIAL AMOUNT FOR THE REPAIR. I FELT THAT THIS WAS TOTALLY UNSATISFACTORY AND TOLD THE FORD REP. THAT NOT ONLY SHOULD THE TOTAL REPAIR BE PAID BUT THAT ANOTHER RECALL SHOULD BE ISSUED SINCE THE DESIGN CHANGE DID NOT FIX THE PROBLEM. LUCKILY THE INCIDENT OCCURRED WHILE THE CAR WAS IN MY DRIVEWAY. THE NIGHT BEFORE WE WERE ON THE MAINE TURNPIKE TRAVELING AT 65 MILES PER HOUR. HAD THE SPRING BROKE AT THAT POINT WE COULD HAVE BEEN SERIOUSLY INJURED. I TOLD THE FORD REP. THAT I WAS GOING TO FILE A COMPLAINT WITH THE LOCAL NEWS MEDIA CONSUMER HOTLINE. HE TOLD ME THAT I HAD THAT RIGHT BUT THAT HE WAS GOING TO REVOKE THE AMOUNT OF ASSISTANCE FORD WAS WILLING TO PAY FOR THE REPAIR. I SAID FINE. A LIFE IS WORTH MORE THAN THE COST OF THE REPAIR. *TR UPDATED 3/20/08

SINCE 2005, LIGHTS GO OUT WHEN IN AUTOMATIC MODE, ESPECIALLY IN RAIN AND SNOW CONDITIONS. THIS HAS BEEN CHECKED THREE TIMES BY DEALERS BUT THEY COULD NOT FIND ANYTHING TO REPAIR. DRIVING AT NIGHT AND IN LIMITED VISIBILITY DUE TO WEATHER AND THEN HAVE THE LIGHTS GO OFF IS AN EXTREMELY UNSAFE POSITION TO BE. THE CAR OCCUPANTS AND OTHER STAKEHOLDERS ARE PLACED IN JEOPARDY WITH THIS UNRESOLVED PROBLEM ON THE 2002 MERCURY SABLE. *TR

THE FRONT SPRING ON MY CAR BROKE AND NEARLY PUNCTURED THE TIRE. I WAS JUST PULLING OUT OF A PARKING SPACE AFTER LEAVING WORK, AND IT MADE A LOUD BANG, THANKFULLY I WASN'T GOING 30MPH OR MORE. IT MAY HAVE CAUSED A CRASH. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A RUBBING SOUND FROM THE DRIVER SIDE REAR TIRE. HE NOTICED SMOKE AND IMMEDIATELY PULLED OFF THE ROAD. THE REAR OF THE VEHICLE WAS EXTREMELY LOW. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR COIL SPRINGS FAILED, CAUSING THE DRIVER SIDE TIRE TO FAIL. THE DEALER REPLACED THE DRIVER SIDE REAR TIRE AND THE REAR COIL SPRINGS. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 02-14-08 *BF

MERCURY SABLE 2002 WITH 35,000 MILES. WHILE IN THE PARKING LOT I OPENED THE VEHICLE, AND STEPPED IN. ALL OF A SUDDEN I HEARD A LOUD METALLIC NOISE, STEPPED OUT AND INSPECTED THE VEHICLE, NOTHING WAS NOTICED. I STARTED THE VEHICLE AND TRIED TO MOVE IT IN REVERSE, IMMEDIATELY THE FRONT CONDUCTOR SIDE TIRE BLEW UP. FURTHER INSPECTION REVEALED A BROKEN SUSPENSION COIL IN THE FRONT CONDUCTOR SIDE. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT HE EXPERIENCES INTERMEDIATE FAILURE WITH THE VEHICLE. IN MARCH OF 2007, WHILE COMING TO A COMPLETE STOP AT 5 MPH, THE ENGINE REVVED AND THE RPMS MAXED OUT ON THE ENGINE. WHILE THE VEHICLE CONTINUED TO REV, THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE IN NEUTRAL, AND SHUT OFF THE VEHICLE. THE CONTACT HAS EXPERIENCED THE SAME FAILURE FIVE TIMES SINCE THE FIRST FAILURE. THE DEALER STATED THAT THEY COULD FIND NO FAILURES WITH THE VEHICLE. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, POWERTRAIN, AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 35,000.

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 1-5 MPH, THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE LEFT FRONT TIRE. THE MECHANIC STATED THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT, A NEW TIRE AND A NEW COIL SPRING. AS OF JANUARY 3, 2008, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 85,000. THE PURCHASE DATE WAS UNAVAILABLE. UPDATED 01/29/08 *BF THE CONSUMER STATED THE REPAIRS WERE COMPLETED ON 01/03/08. 01/29/08 *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 2 MPH, THE FRONT SUSPENSION SPRING CRACKED AND AS A RESULT, IT PUNCTURED THE RIGHT FRONT TIRE. THE CONTACT STATED THAT THE SUSPENSION SPRING WAS REPLACED LAST YEAR. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 100,000.

WENT OUT TO MY CAR AND NOTICED A FLAT FRONT, LEFT TIRE. TRIED TO REPLACE TIRE BUT NOTICED THAT THE COIL SPRING POPPED AND WENT INTO MY TIRE! HAD TO HAVE IT TOWED TO REPAIR SHOP WHERE I NEEDED NEW SPRINGS, TIRE, AND SWAY BAR WHICH COST ME $1,200. I AM VERY UPSET ABOUT NO RECALL ON 2002 MODELS AND WILL ATTEMPT TO GET REIMBURSED BY FORD. *CN

THE FRONT COIL SPRING ON MY 2002 MERCURY SABLE BROKE, PUNCTURING AND SHREDDING THE TIRE WHILE DRIVING. HAD THE VEHICLE BEEN ON THE FREEWAY I AM CERTAIN ANYONE IN IT WOULD HAVE BEEN KILLED. I HAVE LEARNED THAT THIS IS A COMMON PROBLEM AND FORD HAS AGREED TO FIX MODEL YEARS 1999-2001. *TR

2002 SABLE DRIVER SIDE FRONT COIL SPRING BROKE WHILE DRIVING AT LOW SPEED. THE BROKEN SPRING THEN PUNCTURED LEFT FRONT TIRE. *TR

ALMOST IMMEDIATELY AFTER STARTING THE CAR TODAY AND PULLING OUT INTO THE ROAD, I HEARD A LOUD SCRAPING OR RUBBING SOUND COMING FROM THE RIGHT HAND PASSENGER SIDE. AFTER EXAMINING ALL FOUR TIRES FOR DEFLATION, IT WAS DETERMINED BY REMOVING THE RIGHT SIDE REAR TIRE THAT THE SPRING BY THAT TIRE HAD FRACTURED. THE FRACTURED END OF THE SPRING WAS GOUGING A DEEP TRENCH ALL THE WAY AROUND THE EDGE OF THE TIRE. THE SPRING WILL NEED TO BE REPLACED AND MOST LIKELY THE TIRE AS WELL. THE CAR HAS NOT YET BEEN REPAIRED AS OF THIS WRITING. *TR

THE DAY AFTER A SNOW STORM I BACKED UP MY 2002 MERCURY SABLE AND THE RIGHT FRONT SPRING BROKE AND PUNCTURED THE ADJACENT TIRE. DURING REPAIR OF THE VEHICLE A REAR SPRING WAS FOUND TO ALSO BE BROKEN. I NEEDED TO HAVE FOUR NEW SPRINGS AND TWO NEW TIRES. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 45 MPH, ANOTHER VEHICLE COMING FROM BEHIND HER, JUMPED THE MEDIAN AND CRASHED INTO THE FRONT END OF HER VEHICLE. AS A RESULT, THE STEERING AND FLOOR COLUMN COLLAPSED, AND THE AIRBAGS DID NOT DEPLOY. THE CRASH DESTROYED THE VEHICLE. THE DRIVER SUSTAINED A SHOULDER HARNESS STRAIN, A FRACTURED STERNUM AND BRUISED RIBS. IN ADDITION, SHE SUSTAINED BRUISES TO HER RIGHT HAND AND LEFT FOOT. THE DRIVER OF THE ONCOMING VEHICLE SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 03/10/08 *LJ

FRONT COIL SPRING SHATTERED. *TR

PULLING OUT OF DRIVEWAY, HEARD SNAP, FOLLOWED BY A RUSH OF AIR AND DROP OF VEHICLE. INSPECTED TIRE AND WHICH WAS RESTING ON THE RIM, ATTEMPTED TO CHANGE TIRE AND DISCOVERED THAT SPRING WAS PROTRUDING THOUGHT BACK OF TIRE AND I COULD NOT REMOVE. CONSEQUENCES SCARE ME HAD I BEEN TRAVELING AT ANY RATE OF SPEED I WOULD NOT BE HERE TODAY. REPAIR SHOP INFORMED ME THAT THEY SEE THIS FREQUENTLY WITH THE MERCURY SABLE CARS. NEW TIRE, COIL SPRING AND LABOR CONCLUDED A BILL OF $331.68. LINCOLN MERCURY DEALERSHIP WOULD NOT DO ANYTHING BUT ADVISE TO CONTACT FORD, FORD CAR WAS NO LONGER UNDER WARRANTY AND THEY HAD NO COMPLAINTS FOR THIS YEARS MODEL. HOWEVER 2001 AND PRIOR THEY HAD RECALLS FOR THIS VERY PROBLEM AND PROVIDED THE SABLES WITH A PROTECTIVE SPRING SHIELD. DRIVING THIS CAR AND OTHERS WHO DRIVE THIS CAR ARE DEALING WITH A MAJOR SAFETY HAZARD THAT HAS A HISTORY WITH THIS MANUFACTURE. *JB

2002 SABLE REAR COIL SPRING FAILURE. COIL SPRING BROKE AND PUNCTURED TIRE. FORD RECALL FOR FRONT COIL SPRING FAILURES BUT NOT REAR COIL SPRING FAILURES. *JB

I OWN A 2002 MERCURY SABLE GS. I RETURNED TO MY CAR IN A PARKING LOT TO FIND IT HAD A FLAT TIRE. AFTER ATTEMPTING TO INFLATE THE TIRE WITH NO LUCK, I STARTED TO JACK THE CAR UP TO PUT THE SPARE ON. IN THIS PROCESS, I REALIZED THAT THE TIRE WAS BLOWN OUT FROM THE COIL SPRING BREAKING AND PUNCTURING THE TIRE. THIS WAS THE FRONT DRIVER'S SIDE TIRE AND I AM VERY LUCKY TO HAVE NOT BEEN DRIVING AT THE TIME OF THE INCIDENT. I HAD THE CAR TOWED AND STARTED DOING SOME RESEARCH BECAUSE I HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. I FOUND SEVERAL RECALLS FOR MERCURY SABLE'S AND FORD TAURUS', BUT NONE THAT MATCHED THE YEAR OF MY VEHICLE. I CALLED FORD MOTOR COMPANY AND A FORD DEALER AND THEY BOTH CONFIRMED THAT THERE WAS NO RECALL ON MY CAR. I ASK FORD MOTOR COMPANY TO INDICATE THAT I WANTED MY CONVERSION DOCUMENTED AS AN OFFICIAL COMPLAINT, BUT I DIDN'T FEEL LIKE THERE WAS ANYTHING THAT WOULD RESULT FROM THIS. I HAD TO REPLACE THE TWO FRONT STRUT ASSEMBLIES, GET TWO NEW TIRES AND ALSO NEW SWAY BAR LINKS THAT WERE DAMAGED IN THE PROCESS. I ALSO DECIDED TO REPLACE THE REAR SPRINGS (NOT THE SHOCKS) BECAUSE I COULD NOT DRIVE THE CAR AGAIN KNOWING THAT THIS COULD HAPPEN. THE RESEARCH I DID REPORTED PROBLEMS WITH FRONT AND REAR SPRINGS. THE GRAND TOTAL FOR ALL THE REPAIRS NEEDED BECAUSE OF THIS FAILURE WAS $1500. I STILL SAY I AM LUCKY I WAS NOT DRIVING AT THE TIME. *JB

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 2 MPH, THE PASSENGER SIDE FRONT TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DETERMINED THE CAUSE TO BE A FAILED COIL SPRING. NHTSA RECALL NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), FOR THE 2001 MERCURY SABLE, WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 51,255.

CAR NOT HANDLING PROPERLY. BRAKES SQUEALING. VERY POOR GAS MILEAGE. CAR RIDING LOWER IN BACK. SOUNDED/FELT LIKE I WAS RIDING ON A FLAT, TIRE PRESSURE WAS DOWN, BUT NOT BADLY (3 LBS). TOOK TO MECHANIC FOR TUNEUP. ADVISED REAR TIRE BAD WITH FLAT SPOTS. PURCHASED TIRES TO BE INSTALLED. WHEN MECHANIC PULLED TIRE/WHEEL TO INSTALL, NOTICED REAR SPRING WAS BROKEN. PULLED TIRE/WHEEL FROM OTHER SIDE. IT TOO, WAS BROKEN. ONE BREAK WAS NEW, THE OTHER OLDER AS ENDS WERE RUSTED OVER. THERE ARE RUB MARKS AND WEAR ON THE RUBBER COVERING OVER BOTH SPRINGS AS WELL AS THE COATING COMING OFF. I HAVE THE BROKEN SPRINGS AND HAVE TAKEN PHOTOS THAT SHOW BRAKES AND DISCOLORATION. TWO (2) NEW TIRES, TWO (2) REAR SPRINGS AND ALIGNMENT COST $614.68. I FREQUENTLY HAVE MY GRANDCHILDREN WITH ME. EITHER ONE OR BOTH OF THEM COULD HAVE BEEN SEVERELY INJURED HAS THE PIECES COME THROUGH THE SEATS. *TR

FRONT DRIVERS SIDE SPRING BROKE OFF FROM IT'S MOUNTING. THIS CONDITION WAS DETECTED BY A SERVICE TECH BEFORE ANY OTHER DAMAGE WAS DONE. IT WAS RECOMMENDED THAT THE FRONT PASSENGER SIDE SPRING BE REPLACED AT THE SAME TIME, AS WELL AS BOTH FRONT STRUTS, SINCE THE CAR HAD OVER 75,000 MILES ON IT AT THE TIME. I CALLED THE DEALER TO SEE IF THERE WAS A RECALL ON THE VEHICLE. THEY SAID THAT THERE WAS NOT ANY RECALLS AT THIS TIME ON THIS VEHICLE. I HAD ALL OF THE RECOMMENDED WORK DONE AT A COST OF OVER $900. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT ALL FOUR TIRES ON HER VEHICLE HAVE NO TREAD. THESE TIRES WERE THE ORIGINAL TIRES ON THE VEHICLE (CONTINENTAL, SIZE P215/60R16). THE DEALER HAS NOT BEEN NOTIFIED. THE PASSENGER SIDE TIRE HAD A BULGE. THE VEHICLE IS RARELY DRIVEN. THE TIRES WERE ROTATED AT THE SCHEDULED TIME, MOST RECENTLY ON JUNE 1, 2005. THE DOT# WAS NOT CONFIRMED; IT COULD BE FP-3F1213480AA. RECALL # 4512 WAS LISTED IN HER OWNER'S MANUAL, HOWEVER, IT INDICATED THAT IT WAS REPAIRED. THE FUEL SYSTEM AND TIRE PRESSURE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 18,000.

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE TIRES WERE BEING ROTATED, THE CONTACT WAS INFORMED THAT THE REAR SPRINGS HAD FAILED AND PUNCTURED THE REAR TIRES. THE MECHANIC STATED THAT THIS SHOULD NOT HAVE OCCURRED ON A VEHICLE OF THIS YEAR, MAKE, AND MODEL. THERE WAS A RECALL FOR THE FRONT SPRINGS ON THE 1999 AND 2001 MODELS. THE DEALER STATED THAT NOTHING COULD BE DONE SINCE THE VIN WAS NOT RELATED TO THE RECALLS. THE CONTACT SENT AN EMAIL TO FORD MOTORS AND WAS INFORMED THAT SHE WOULD HEAR FROM THEM IN THREE DAYS. THE REAR TIRES WERE REPLACED. THE CONTACT HAS THE INVOICE FOR THE TIRES. THE REAR SPRINGS HAVE NOT BEEN REPLACED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 83,000. UPDATED 02-01-08. *KB UPDATED 02/01/08 *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT FAILS TO RETRACT. THE FAILURE PREVENTS ANYONE FROM BEING ABLE TO SIT IN THE PASSENGER SEAT. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 91,000 AND FAILURE MILEAGE WAS 89,000.

I DROVE FROM MY HOME TO OXON HILL, MD, A DISTANCE OF APPROXIMATELY 30 MILES AND THE STEERING WAS BUMPY. WHEN I REACHED MY DESTINATION, I DID A VISUAL INSPECTION OF THE TIRES AND NOTHING APPEARED UNUSUAL. AFTER APPROXIMATELY 45 MINUTES, I RESUMED DRIVING. ABOUT 11 MILES LATER AT EXIT 15 (214/CENTRAL AVENUE EAST) ON 95/495 NORTHBOUND, THE SIDEWALL OF THE RIGHT FRONT TIRE BLEW OUT. I WAS TRAVELING AT A SPEED OF ABOUT 65 MPH. I PULLED OFF THE INTERSTATE AND LOOKED AT THE TIRE. THE TREAD HAD SEPARATED FROM THE SIDEWALL AND WAS APPROXIMATELY 3/4 DETACHED. I GOT OFF AT THE 214/CENTRAL AVENUE EAST RAMP AND PULLED TO THE SIDE OF THE ROAD. BY THIS TIME, THE TREAD HAD SEPARATED COMPLETELY FROM THE SIDEWALL. THE TIRE HAD 20,000 MILES ON IT AND WAS A STARFIRE FLITE-LINE IV P21560R16. WE WILL GO BACK TO THE RETAILER WHO SOLD US THE FOUR TIRES AND PLAN TO GET ALL FOUR TIRES REPLACED. *AK

REPLACEMENT OF BOTH REAR COIL SPRINGS BECAUSE OF FAILURE. I HAVE BEEN HAVING THE FORD DEALER WATCH FOR THIS SINCE BOTH FRONT COIL SPRINGS FAILED WHEN GOING 60 MILES MPH. READ COMPLAINT 0155857. *AK IT APPEARS THAT BOTH THE FRONT AS WELL AS THE REAR COIL SPRINGS ARE DEFECTIVE ON 2002 MECURY SABLES! SO OWNERS BEWARE!! FORD CUSTOMER CARE: THEY DON'T !! IS THERE ANY WONDER WHY FORDS CAR SALES ARE DOWN !

BROKEN LEFT FRONT SPRING CAUSING TIRE PUNCTURE BOTH FRONT SPRINGS REPLACED. PART NOT AVAILABLE

2002 MERCURY SABLE - FRONT SUSPENSION COIL SPRING FRACTURE: SUSPENSION:FRONT - THE BROKEN SPRING PUNCTURED THE ADJACENT TIRE. MY WIFE DROVE THE CAR HOME, THE DAY BEFORE(NO PROBLEMS). I GOT IN THE CAR THE NEXT MORNING AND WENT TO BACK OUT OF THE DRIVEWAY - CAR MOVED LESS THEN A FOOT WHEN THE TIRE BLEW. HAS NOT BEEN FIXED YET. I HAVE PHOTOS OF TIRE AND END OF THE SPRING (YOU CAN SEE THE AREA OF CORROSION THAT WORKED INTO THE SPRING). THERE WAS NO RUBBING OF BROKEN COIL ON THE TIRE. 1999-2001 WERE RECALLED BY FORD.

2002 MERCURY SABLE FRONT COIL SPRING FAILURE CAUSING SPRING TO PUNCTURE TIRE. FORD REFUSES TO COVER UNDER RECALL STATING RECALLS ARE VIN AND YEAR SPECIFIC. THIS FAILURE WAS EXACTLY THE WAY THE RECALL DESCRIBES POTENTIAL PROBLEM BUT FORD STATES MY CAR WAS NOT INCLUDED IN RECALL EVEN THOUGH PART FAILED. *TR

FRONT DRIVERS SIDE SPRING BROKE ON 2002 MERCURY SABLE WHILE DRIVING 15 MPH ON A FLAT PAVED ROAD IN DRY CONDITIONS. *TR

WATER LEAKED THROUGH WINDSHIELD COWL ONTO THE PASSENGER FLOOR BOARD AND CAUSING BLOWER FAN MOTOR TO SHORT OUT. FORD ADMITS THIS MANUFACTURING DEFECT IN TSB 04-15-3. HAS CAUSED ME RESPIRATORY ISSUES DUE TO BUILD UP OF MOLD IN DASH AND CARPETING. *TR

MY 2002 MERCURY SABLE SEDAN WAS PARKED. THE CAR WAS STARTED AND PUT IN TO REVERSE. THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE TIRE. AAA WAS CALLED. THEY TOLD ME THAT THE VEHICLE WAS NOT DRIVABLE BECAUSE OF THE BROKEN COIL SPRING. I HAD IT TOWED TO A FORD DEALERSHIP. THEY REPAIRED BOTH FRONT COIL SPRINGS, AS RECOMMENDED. THIS VEHICLE HAS HAD RECALLS IN 1999, 2000, 2001 FOR FRONT COIL SPRING FAILURES DUE TO INSUFFICIENT CORROSION PROTECTION OF THE SPRINGS. I CALLED FORD MOTOR COMPANY FOR RESOLUTION OF THIS MATTER. THE CUSTOMER SERVICE REP SAID THAT THERE WERE NO RECALLS ON THE 2002 MODEL. HE DENIED KNOWLEDGE OF AND PREVIOUS MODEL YEAR RECALLS FOR THIS TYPE OF FAILURE. FORD WILL NOT REFUND ME FOR MY REPAIR COSTS. FORD'S MANUFACTURER'S CAMPAIGN NUMBER FOR THIS PROBLEM IS 04S17. THIS FAILURE COULD HAVE RESULTED IN A SERIOUS ACCIDENT. I HAVE ANOTHER 2002 SABLE AND I AM VERY CONCERNED FOR THE SAFETY OF THIS VEHICLE. FORD WILL NOT STAND BEHIND THEIR DEFECTIVE PRODUCT. *JB

I HAVE A 2002 MERCURY SABLE WITH 17000 . I OWN IT SINCE 20000. I NOTICED THAT IT WAS A LITTLE LOW IN THE BACK. SO I THOUGHT WELL IT HAS SOME MILES SO THE SPRINGS AND STRUTS WERE WORE OUT. I BOUGHT NEW FORD STRUTS AND COILS FOR THE REAR. I DROPPED THE CAR OFF AT THE SHOP ON 4-17-7. THEN I GET A CALL AT 7:00 PM SAYING THAT BOTH OFF THE COILS ARE BROKE. SO I WENT TO PICK THE CAR UP, AND HE SAID THAT HE HAD NEVER SEEN THIS IN 43 YEARS OF WORKING ON CARS. SO THE MECHANIC PUT THE SPRINGS IN A BOX SO I COULD SAVE THEM IN CASE OF A RECALL. *AK

TL*- THE CONTACT OWNS A 2002 MERCURY SABLE. HE NOTICED THE FRONT DRIVER'S SIDE TIRE WAS FLAT DUE TO A PUNCTURE BY THE COIL SPRING. THE DEALER HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE REASON FOR THE FAILURE. RECALL # 04V332000 CONCERNED THE COIL SPRING, BUT THE 2002 MODELS WERE NOT INCLUDED. THE CONTACT FELT THAT THIS VEHICLE SHOULD BE INCLUDED AS PART OF THE RECALL. THE VEHICLE CURRENTLY HAD 69,000 MILES. *AK

LEFT FRONT &LEFT REAR COIL SPRING BROKE. DEALER REPLACED, GAVE ME A HARD TIME ABOUT REPLACING THE TIRE THAT WAS DESTROYED. I THINK THE OTHER 2 SPRINGS SHOULD BE REPLACED , AND SHIELDS PUT ON ALL 4 WHEELS IN CASE IT HAPPENS AGAIN. *AK

MY HUSBAND WAS DRIVING MY 2002 MERCURY SABLE AT A LOW RATE OF SPEED IN OUR NEIGHBORHOOD WHEN THE FRONT COIL SPRING BRIOKE. I WAS ADVISED BY FORD THAT I NEED TO REPLACE THE STRUT AND TIRE. I HAVE ABOUT 67,000 MILES ON MY VEHICLE. I WAS ALSO INFORMED BY FORD THAT THIS PART IS NOT COVERED UNDER MY WARRANTY, AND MY MECHANIC FOUND THAT THERE ARE NO RECALLS. MY MECHANIC ADVISED ME THAT HE IS SEEING MORE AND MORE OF THIS PROBLEM. I DO NOT BELIEVE THAT THIS SHOULD HAVE BROKEN BECAUSE OF THE SERIOUS SAFETY ISSUE. I NORMALLY DRIVE ON THE HIGHWAY AND BELIEVE THAT IF I HAD BEEN DRIVING TOO OR FROM WORK, I WOULD HAVE BEEN INJURED.*AK

I HAVE A MERCURY SABLE 2002 WHICH LEAKS WATER OUT OF THE BLOWER MOTOR ONTO THE PASSENGER FLOOR BOARD, ALSO MAKING THE BLOWER MOTOR SQUEAL. *JB

FRONT AND REAR COIL SPRINGS BROKE ON 2002 MERCURY SABLE. BOTH BREAKS OCCURED WITHIN 10 DAYS OF THE OTHER. BOTH CAUSED BLOWOUT OF TIRES. I HAVE REPLACED THE FRONT TIRE AND COIL SPRING. I WILL HAVE TO REPLACE THE REAR COIL SPRING AND TIRE NEXT WEEK. *JB

MY 2002 MERCURY SABLE, WHICH HAS 104000 MILES, HAD A SECOND BROKEN REAR SPRING IN LESS THAN A YEAR. THE FIRST ONE,AT 92000 MILES, WAS NOT COVERED BY A RECALL AND COMPRISED REPLACING THE REAR STRUT AS WELL, BOTH AT MY EXPENSE, $382. I DON'T BELIEVE A SPRING SHOULD BREAK UNDER NORMAL DRIVING CONDITIONS. IT LOOKS AS IF I MAY HAVE TO GO THE SAME WAY THIS TIME, AS I HAVEN'T SEE A RECALL ON REAR SPRINGS FOR THIS VEHICLE. OR IS THERE? *JB

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. AT 5 MPH THE CONTACT HEARD A LOUD NOISE NEAR THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THE FRONT PASSENGER TIRE WAS DETACHED FROM THE RIM. MAJKA AUTO SERVICE INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE COIL SPRING SNAPPED IN HALF. THE MECHANIC REPLACED THE FAILED COIL SPRING IN ADDITION TO THE FRONT DRIVER SIDE COIL SPRING. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL # 04V332000. HOWEVER THE CONTACT STATED OTHERWISE. THE CURRENT AND FAILURE MILEAGE WERE 11600.*AK

TL*- WHILE BACKING OUT OF THE DRIVEWAY AT 5 MPH IN THE 2002 MERCURY SABLE THE FRONT PASSENGER SIDE TIRE WENT FLAT WHEN THE COIL SPRING SNAPPED , CAUSING THE SHARP END OF THE SPRING TO PUNCTURE THE INSIDE WALL OF THE FRONT TIRE. FAILURE MILEAGE WAS AT 74,236 MILES. *AK

MY 2002 MERCURY SABLE HAD A COIL SPRING BREAK WHILE IT WAS PARKED IN MY GARAGE. THERE WERE NO INJURIES, HOWEVER IT BLEW OUT THE TIRE AND IF WE WOULD HAVE BEEN GOING DOWN THE ROAD SOMEBODY COULD HAVE BEEN HURT OR KILLED. I HAVE GOTTEN NO SATISFACTION FROM MY LOCAL DEALER OR FORD. *JB

I HAVE A 2002 MERCURY SABLE THAT WHEN EVER IT RAINED STARTED TO GET WATER LEAKAGE ON THE PASSENGER SIDE. AS A RESULT OF THE LEAK MY FAN BLOWER BURNT OUT COSTING $180.00. AFTER DOING SOME RESEARCH I FOUND OUT THERE WAS A SILENT RECALL. THEY CLAIMED THE FIX WAS FREE UNDER THE BUMPER TO BUMPER WARRANTY COVERAGE UNDER TSB-03-15-6. I TOOK MY VEHICLE TO INTO THE DEALER AND HE DID A WATER LEAK TEST AND IT SHOWED THAT I NEEDED A "RAIN HAT ASSEMBLY AND WEATHER STRIPS" AT A COST TO ME OF $289.00 AND IT WOULD NOT BE COVERED UNDER THE BULLETINS. I DISAGREED WITH HIM, HOWEVER WHAT CHOICE WOULD I HAVE IF IT RAINED AGAIN I WOULD BE OUT ANOTHER $180.00 FOR A BLOWER MOTOR. REFERENCE RECALL NUMBER 03V087000 AND COMPLAINTS ALSO REPORTED WILLIAM FORD, 10184014 AND JIM COLLINS, 10184756. *JB

WE HAVE A 2002 MERCURY SABLE LS PREMIER MODEL. THIS "FAILURE" HAS HAPPENED SEVERAL TIMES NOW, BUT NEITHER OF US COMMUNICATED TO THE OTHER ABOUT IT UNTIL TODAY. IT IS AN INTERMITTENT SURGE OF THE CAR WHEN BRAKING. THE LATEST TIME WAS TODAY, AND IT HAPPENED TO MY WIFE. IT HAPPENED TO ME ALSO SEVERAL WEEKS AGO AS WELL. I STEPPED ON THE BRAKES AND INSTEAD OF STOPPING, THE CAR SEEMED TO GO FASTER AND NOT WANT TO STOP. EXTREME FORCE WAS NEEDED TO STOP THE CAR. THEN IT WAS FINE. *JB

EVERY SINCE I GOT THIS CAR THE BRAKES HAVE NOT STOPPED LIKE THEY SHOULD. I FEEL THIS IS A SAFETY ISSURE. HAS THERE BEEN ANY OTHER COMPLAINTS LIKE THIS? *JB